Owner's Manual
Page 4
... responding 33 A program crashes repeatedly 33 A program is designed for an earlier Windows operating system . . . . . 33 A solid blue screen appears 33 Other software problems 34 Memory Problems 34 Mouse Problems 35 Network Problems 36 Power Problems 36 Printer Problems 37 Scanner Problems 38 Sound and Speaker Problems 39 No sound from...
... responding 33 A program crashes repeatedly 33 A program is designed for an earlier Windows operating system . . . . . 33 A solid blue screen appears 33 Other software problems 34 Memory Problems 34 Mouse Problems 35 Network Problems 36 Power Problems 36 Printer Problems 37 Scanner Problems 38 Sound and Speaker Problems 39 No sound from...
Owner's Manual
Page 5
3 Troubleshooting Tools Diagnostic Lights 43 Dell Diagnostics 46 When to Use the Dell Diagnostics 46 Dell Diagnostics Main Menu 46 Drivers 47 What Is a Driver 47 Reinstalling Drivers 48 Resolving Software and Hardware Incompatibilities 49 Restoring Your Operating System 49 Using... of the Computer 55 Front View 55 Back View 57 Removing the Computer Cover 59 Inside View of Your Computer 61 System Board Components 62 Memory 63 DDR2 Memory Overview 63 Addressing Memory With 4-GB Configurations 64 Installing Memory 64 Removing Memory 66 Cards 66 PCI Express Cards 67 Contents 5
3 Troubleshooting Tools Diagnostic Lights 43 Dell Diagnostics 46 When to Use the Dell Diagnostics 46 Dell Diagnostics Main Menu 46 Drivers 47 What Is a Driver 47 Reinstalling Drivers 48 Resolving Software and Hardware Incompatibilities 49 Restoring Your Operating System 49 Using... of the Computer 55 Front View 55 Back View 57 Removing the Computer Cover 59 Inside View of Your Computer 61 System Board Components 62 Memory 63 DDR2 Memory Overview 63 Addressing Memory With 4-GB Configurations 64 Installing Memory 64 Removing Memory 66 Cards 66 PCI Express Cards 67 Contents 5
Owner's Manual
Page 10
... and installs the updates appropriate for your configuration. 10 Finding Information Upgrade information for components, such as memory, the hard drive, and the operating system • Corporate, government, and education customers can also use support.dell.com or contact technical support. • Enter the Express Service Code to direct your region to...
... and installs the updates appropriate for your configuration. 10 Finding Information Upgrade information for components, such as memory, the hard drive, and the operating system • Corporate, government, and education customers can also use support.dell.com or contact technical support. • Enter the Express Service Code to direct your region to...
Owner's Manual
Page 14
... II (CF I/II) • MicroDrive Card • SecureDigital Card (SD) • MultiMediaCard (MMC) • Memory Stick (MS/MS Pro) 14 Setting Up and Using Your Computer The USB connectors fit only one way. www.dell.com | support.dell.com Connecting a USB Printer NOTE: You can connect USB devices while the computer is turned...
... II (CF I/II) • MicroDrive Card • SecureDigital Card (SD) • MultiMediaCard (MMC) • Memory Stick (MS/MS Pro) 14 Setting Up and Using Your Computer The USB connectors fit only one way. www.dell.com | support.dell.com Connecting a USB Printer NOTE: You can connect USB devices while the computer is turned...
Owner's Manual
Page 15
... connect a TV to the S-video input connector on page 81. xD-Picture Card and SmartMedia (SMC) CompactFlash Type I and II (CF I/II) and MicroDrive Card Memory Stick (MS/MS Pro) SecureDigital Card (SD)/ MultiMediaCard (MMC) To use the media card reader: 1 Check the media or card to determine the proper orientation...
... connect a TV to the S-video input connector on page 81. xD-Picture Card and SmartMedia (SMC) CompactFlash Type I and II (CF I/II) and MicroDrive Card Memory Stick (MS/MS Pro) SecureDigital Card (SD)/ MultiMediaCard (MMC) To use the media card reader: 1 Check the media or card to determine the proper orientation...
Owner's Manual
Page 21
Adjusting the Volume NOTE: When the speakers are using too much memory and preventing DVD playback, adjust the display properties. 1 Click the Start button and click Control Panel. 2 Under Pick a category, click Appearance and Themes. 3 Under Pick a ... at the Sonic website at www.sonic.com. The following instructions show how to make an exact copy of CD or DVD drives offered by Dell may vary by 600 pixels. 5 Click the drop-down to 800 by country. Setting Up and Using Your Computer 21 Copying CDs and DVDs NOTE...
Adjusting the Volume NOTE: When the speakers are using too much memory and preventing DVD playback, adjust the display properties. 1 Click the Start button and click Control Panel. 2 Under Pick a category, click Appearance and Themes. 3 Under Pick a ... at the Sonic website at www.sonic.com. The following instructions show how to make an exact copy of CD or DVD drives offered by Dell may vary by 600 pixels. 5 Click the drop-down to 800 by country. Setting Up and Using Your Computer 21 Copying CDs and DVDs NOTE...
Owner's Manual
Page 24
...the hard drive. Because hibernate mode requires a special file on your computer with enough disk space to store the contents of the computer memory, Dell creates an appropriately sized hibernate mode file before it was in the fields below the scheme name. If the computer's hard drive becomes ...off the monitor, and turning off the computer. If your hard drive with no power conservation. • Home/Office Desk - www.dell.com | support.dell.com Hibernate Mode Hibernate mode conserves power by copying system data to a reserved area on the keyboard or moving the mouse does not ...
...the hard drive. Because hibernate mode requires a special file on your computer with enough disk space to store the contents of the computer memory, Dell creates an appropriately sized hibernate mode file before it was in the fields below the scheme name. If the computer's hard drive becomes ...off the monitor, and turning off the computer. If your hard drive with no power conservation. • Home/Office Desk - www.dell.com | support.dell.com Hibernate Mode Hibernate mode conserves power by copying system data to a reserved area on the keyboard or moving the mouse does not ...
Owner's Manual
Page 34
...HARD DRIVE, FLOPPY DISKS, OR CDS SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE START MENU Memory Problems CAUTION: Before you begin any open files and exit any of the procedures in this section, follow the safety instructions located .... • Ensure that your computer is installed and configured properly. • Verify that the device drivers do not conflict with the memory. • Run the Dell Diagnostics (see if that resolves the problem. • See the software documentation for information. • Ensure that the program is successfully...
...HARD DRIVE, FLOPPY DISKS, OR CDS SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE START MENU Memory Problems CAUTION: Before you begin any open files and exit any of the procedures in this section, follow the safety instructions located .... • Ensure that your computer is installed and configured properly. • Verify that the device drivers do not conflict with the memory. • Run the Dell Diagnostics (see if that resolves the problem. • See the software documentation for information. • Ensure that the program is successfully...
Owner's Manual
Page 35
... (see page 64) to ensure that your computer is successfully communicating with the memory. • Ensure that you begin any of memory supported by your computer, see "Memory" on the setup diagram for your computer. 4 Start the computer. For more information about the ... Off, and then press . 3 After the computer turns off, reconnect the mouse cable as shown on page 93. • Run the Dell Diagnostics (see page 63). • Your computer supports DDR2 memory. R E I N S T A L L T H E M O U S E D R I V E R - CHECK THE MOUSE SETTINGS - 1 Click the Start button, click Control Panel, ...
... (see page 64) to ensure that your computer is successfully communicating with the memory. • Ensure that you begin any of memory supported by your computer, see "Memory" on the setup diagram for your computer. 4 Start the computer. For more information about the ... Off, and then press . 3 After the computer turns off, reconnect the mouse cable as shown on page 93. • Run the Dell Diagnostics (see page 63). • Your computer supports DDR2 memory. R E I N S T A L L T H E M O U S E D R I V E R - CHECK THE MOUSE SETTINGS - 1 Click the Start button, click Control Panel, ...
Owner's Manual
Page 37
..., contact the printer's manufacturer. I F T H E P O W E R L I G H T I O N - Some possible causes of interference are securely connected to the system board (see page 62). • Remove and then reinstall the memory modules (see page 67). C H E C K T H E P R I N T E R D O C U M E N T A T I S S T E A D Y A M B E R - ENSURE THAT THE PRINTER IS TURNED ON Solving Problems 37 NOTE: If you begin any cards (see page 66). • Remove...
..., contact the printer's manufacturer. I F T H E P O W E R L I G H T I O N - Some possible causes of interference are securely connected to the system board (see page 62). • Remove and then reinstall the memory modules (see page 67). C H E C K T H E P R I N T E R D O C U M E N T A T I S S T E A D Y A M B E R - ENSURE THAT THE PRINTER IS TURNED ON Solving Problems 37 NOTE: If you begin any cards (see page 66). • Remove...
Owner's Manual
Page 43
...Resolution The computer is in the Product Information Guide. To help you troubleshoot a problem, your computer (see page 63). • If the problem persists, contact Dell (see page 108). A possible processor failure has occurred. Troubleshooting Tools Diagnostic Lights CAUTION: Before you begin any of the procedures in this section, follow the...(see page 57). When the computer starts normally, the lights flash. After the computer starts, all modules without error. • If available, install properly working memory of the lights identify the problem. Contact Dell (see page 108).
...Resolution The computer is in the Product Information Guide. To help you troubleshoot a problem, your computer (see page 63). • If the problem persists, contact Dell (see page 108). A possible processor failure has occurred. Troubleshooting Tools Diagnostic Lights CAUTION: Before you begin any of the procedures in this section, follow the...(see page 57). When the computer starts normally, the lights flash. After the computer starts, all modules without error. • If available, install properly working memory of the lights identify the problem. Contact Dell (see page 108).
Owner's Manual
Page 44
... your computer (see page 63). • If the problem persists, contact Dell (see page 108). • Ensure that no special memory module/memory connector placement requirements exist (see page 63). • Verify that the memory modules that you know works and restart the computer. • If the ...problem persists or the computer has integrated graphics, contact Dell (see page 108). 44 Troubleshooting Tools Continue until you have two or more memory modules installed, remove the modules, reinstall one module (see page 64), and then restart the ...
... your computer (see page 63). • If the problem persists, contact Dell (see page 108). • Ensure that no special memory module/memory connector placement requirements exist (see page 63). • Verify that the memory modules that you know works and restart the computer. • If the ...problem persists or the computer has integrated graphics, contact Dell (see page 108). 44 Troubleshooting Tools Continue until you have two or more memory modules installed, remove the modules, reinstall one module (see page 64), and then restart the ...
Owner's Manual
Page 47
...for your computer is located at the top of all the components installed on your computer or all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the following table for all devices attached to ... Help Configuration Parameters Function Displays the results of the screen. Displays error conditions encountered, error codes, and the problem description. If you contact Dell, technical support will ask for your Service Tag. 3 If you with your hardware configuration for running the test. A driver is needed. ...
...for your computer is located at the top of all the components installed on your computer or all devices from system setup, memory, and various internal tests, and it displays the information in the device list in the following table for all devices attached to ... Help Configuration Parameters Function Displays the results of the screen. Displays error conditions encountered, error codes, and the problem description. If you contact Dell, technical support will ask for your Service Tag. 3 If you with your hardware configuration for running the test. A driver is needed. ...
Owner's Manual
Page 63
...slight reduction in the order indicated on this computer. Removing and Installing Parts 63 DDR2 Memory Overview DDR2 memory modules should be installed in the other connectors. The recommended memory configurations are not installed in matched pairs, the computer will continue to the processor, ... DDR2 533-MHz (PC2-4300) memory, the modules function at the speed of matched memory size, speed, and technology. See the label on the system board. Your computer supports DDR2 memory. Memory You can increase your computer memory by installing memory modules on the module to determine the...
...slight reduction in the order indicated on this computer. Removing and Installing Parts 63 DDR2 Memory Overview DDR2 memory modules should be installed in the other connectors. The recommended memory configurations are not installed in matched pairs, the computer will continue to the processor, ... DDR2 533-MHz (PC2-4300) memory, the modules function at the speed of matched memory size, speed, and technology. See the label on the system board. Your computer supports DDR2 memory. Memory You can increase your computer memory by installing memory modules on the module to determine the...
Owner's Manual
Page 64
... is less than 4 GB. www.dell.com | support.dell.com matched pair of memory modules in DIMM connectors 1 and 2 (white securing clips) matched pair of memory modules in DIMM connectors 3 and 4 (black securing clips) NOTE: Memory purchased from Dell is covered under your computer's electronic ...components. however, the amount of memory available to components inside of the computer. 3 Press out...
... is less than 4 GB. www.dell.com | support.dell.com matched pair of memory modules in DIMM connectors 1 and 2 (white securing clips) matched pair of memory modules in DIMM connectors 3 and 4 (black securing clips) NOTE: Memory purchased from Dell is covered under your computer's electronic ...components. however, the amount of memory available to components inside of the computer. 3 Press out...
Owner's Manual
Page 65
Removing and Installing Parts 65 memory connector closest to each end of the module. If you apply equal force to processor securing clips (2) connector 4 Align the notch on the bottom of the module. 5 Insert the module into the connector until the module snaps into the cutouts at each end of the module with the crossbar in the connector. notch memory module cutouts (2) crossbar NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you insert the module correctly, the securing clips snap into position.
Removing and Installing Parts 65 memory connector closest to each end of the module. If you apply equal force to processor securing clips (2) connector 4 Align the notch on the bottom of the module. 5 Insert the module into the connector until the module snaps into the cutouts at each end of the module with the crossbar in the connector. notch memory module cutouts (2) crossbar NOTICE: To avoid damage to the memory module, press the module straight down into the connector while you insert the module correctly, the securing clips snap into position.
Owner's Manual
Page 66
... into the computer. 7 Connect your computer and devices to components inside your computer, discharge static electricity from your body before you touch any of memory (RAM) listed. NOTICE: To prevent static damage to electrical outlets, and turn them on page 53. 2 Press out the securing clip at... support.dell.com 6 Replace the computer cover. You can do so by touching an unpainted metal surface on the computer chassis. 1 Follow the procedures in "Before You Begin" on . 8 Right-click the My Computer icon and click Properties. 9 Click the General tab. 10 To verify that the memory is...
... into the computer. 7 Connect your computer and devices to components inside your computer, discharge static electricity from your body before you touch any of memory (RAM) listed. NOTICE: To prevent static damage to electrical outlets, and turn them on page 53. 2 Press out the securing clip at... support.dell.com 6 Replace the computer cover. You can do so by touching an unpainted metal surface on the computer chassis. 1 Follow the procedures in "Before You Begin" on . 8 Right-click the My Computer icon and click Properties. 9 Click the General tab. 10 To verify that the memory is...
Owner's Manual
Page 93
Appendix Specifications Processor Processor types Level 1 (L1) cache Level 2 (L2) cache Memory Type Memory connectors Memory capacities Minimum memory Maximum memory BIOS address Computer Information Chip set DMA channels Interrupt levels BIOS chip (NVRAM) NIC Intel® Pentium® 4 5XX processors with Hyper-Threading ...400-MHz and 533-MHz DDR2 unbuffered SDRAM four 256-MB, 512-MB, 1-GB, or 2-GB non-ECC 256 MB 4 GB NOTE: See "Addressing Memory With 4-GB Configurations" on your computer configuration) pipelined-burst, eight-way set eight 24 4 Mb integrated network interface capable of...
Appendix Specifications Processor Processor types Level 1 (L1) cache Level 2 (L2) cache Memory Type Memory connectors Memory capacities Minimum memory Maximum memory BIOS address Computer Information Chip set DMA channels Interrupt levels BIOS chip (NVRAM) NIC Intel® Pentium® 4 5XX processors with Hyper-Threading ...400-MHz and 533-MHz DDR2 unbuffered SDRAM four 256-MB, 512-MB, 1-GB, or 2-GB non-ECC 256 MB 4 GB NOTE: See "Addressing Memory With 4-GB Configurations" on your computer configuration) pipelined-burst, eight-way set eight 24 4 Mb integrated network interface capable of...
Owner's Manual
Page 94
www.dell.com | support.dell.com Computer Information (continued) System clock 800-MHz data rate Video Type Intel integrated Graphics Media Accelerator (GMA) 950 Audio Type Sigmatel STAC9220 Expansion Bus ... (maximum) 16 PCI Express lanes Drives Externally accessible one slimline 3.5-inch media bay one slimline 5.25-inch drive bay Available devices Serial ATA drive, USB memory devices, CD drive, DVD drive, DVD+RW drive, DVD/CD-RW combo drive, DVD+/-RW, and media card reader Internally accessible one bay for 1-inch...
www.dell.com | support.dell.com Computer Information (continued) System clock 800-MHz data rate Video Type Intel integrated Graphics Media Accelerator (GMA) 950 Audio Type Sigmatel STAC9220 Expansion Bus ... (maximum) 16 PCI Express lanes Drives Externally accessible one slimline 3.5-inch media bay one slimline 5.25-inch drive bay Available devices Serial ATA drive, USB memory devices, CD drive, DVD drive, DVD+RW drive, DVD/CD-RW combo drive, DVD+/-RW, and media card reader Internally accessible one bay for 1-inch...
Owner's Manual
Page 97
... any hardware in your computer • To set or change a user-selectable option such as the user password • To read the current amount of memory or set the type of hard drive installed Appendix 97
... any hardware in your computer • To set or change a user-selectable option such as the user password • To read the current amount of memory or set the type of hard drive installed Appendix 97