User Guide
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... mode ...208 Using Hibernate Mode...208 Setting Hibernate Timeout ...209 Using Schedule Power Modes ...209 Adjusting the brightness of the display ...210 Recycling...210 Recycling Dell products...210 Securing the printer 211 Statement of Volatility...211 Erasing volatile memory...211 Erasing non‑volatile memory...212 Erasing printer hard disk memory... pages 217 Ordering supplies...217 Ordering supplies using the Supplies Ordering Utility 217 Ordering supplies using Printer Home...218 Ordering toner cartridges ...218 Ordering an imaging unit ...218 Ordering a maintenance kit ...218
... mode ...208 Using Hibernate Mode...208 Setting Hibernate Timeout ...209 Using Schedule Power Modes ...209 Adjusting the brightness of the display ...210 Recycling...210 Recycling Dell products...210 Securing the printer 211 Statement of Volatility...211 Erasing volatile memory...211 Erasing non‑volatile memory...212 Erasing printer hard disk memory... pages 217 Ordering supplies...217 Ordering supplies using the Supplies Ordering Utility 217 Ordering supplies using Printer Home...218 Ordering toner cartridges ...218 Ordering an imaging unit ...218 Ordering a maintenance kit ...218
User Guide
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Contents 6 Ordering an ADF separator roller ...218 Storing supplies...218 Replacing supplies...219 Replacing the toner cartridge ...219 Replacing the imaging unit ...220 Replacing the staple cartridge ...223 Moving the printer...225 Before moving the printer ...225 Moving the printer to another location...226 Shipping the printer ......
Contents 6 Ordering an ADF separator roller ...218 Storing supplies...218 Replacing supplies...219 Replacing the toner cartridge ...219 Replacing the imaging unit ...220 Replacing the staple cartridge ...223 Moving the printer...225 Before moving the printer ...225 Moving the printer to another location...226 Shipping the printer ......
User Guide
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...Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select your printer, and then navigate to: Dell Printer Home > Maintenance > Order supplies 4 From the Order Printer Supplies dialog, do any of paper at a time. For information on the Web.... area for the printer supplies. Ordering toner cartridges To order toner cartridges, contact the place where you purchased the printer. Ordering an imaging unit To order an imaging unit, contact the place where you are ready to : • Direct sunlight • Temperatures above 35°C (95°F) ...
...Start. 2 Click All Programs or Programs, and then select the printer program folder from the list. 3 Select your printer, and then navigate to: Dell Printer Home > Maintenance > Order supplies 4 From the Order Printer Supplies dialog, do any of paper at a time. For information on the Web.... area for the printer supplies. Ordering toner cartridges To order toner cartridges, contact the place where you purchased the printer. Ordering an imaging unit To order an imaging unit, contact the place where you are ready to : • Direct sunlight • Temperatures above 35°C (95°F) ...
User Guide
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Extended exposure to direct light for more than 10 minutes. Replacing the imaging unit 1 Press the button on the side rails inside the printer. Warning-Potential Damage: Do not expose the imaging unit to light may cause print quality problems. 6 Close the front door. Maintaining the printer 220 5 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the right side of the printer, and then open the front door. 1 2
Extended exposure to direct light for more than 10 minutes. Replacing the imaging unit 1 Press the button on the side rails inside the printer. Warning-Potential Damage: Do not expose the imaging unit to light may cause print quality problems. 6 Close the front door. Maintaining the printer 220 5 Insert the toner cartridge into the printer by aligning the side rails of the cartridge with the arrows on the right side of the printer, and then open the front door. 1 2
User Guide
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Maintaining the printer 221 2 Pull the toner cartridge out using the handle. 3 Lift the blue handle, and then pull the imaging unit out of the printer. 4 Unpack the new imaging unit, and then shake it.
Maintaining the printer 221 2 Pull the toner cartridge out using the handle. 3 Lift the blue handle, and then pull the imaging unit out of the printer. 4 Unpack the new imaging unit, and then shake it.
User Guide
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Maintaining the printer 222 5 Remove all packing materials from the imaging unit. Extended exposure to direct light for more than 10 minutes. Warning-Potential Damage: Do not expose the imaging unit to light may affect the print quality of future print jobs. 6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side rails inside the printer. Doing so may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum.
Maintaining the printer 222 5 Remove all packing materials from the imaging unit. Extended exposure to direct light for more than 10 minutes. Warning-Potential Damage: Do not expose the imaging unit to light may affect the print quality of future print jobs. 6 Insert the imaging unit into the printer by aligning the arrows on the side rails of the imaging unit with the arrows on the side rails inside the printer. Doing so may cause print quality problems. Warning-Potential Damage: Do not touch the photoconductor drum.
User Guide
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... a printer control panel. Notes: • View the printer IP address on the printer home screen. Viewing reports You can be set on the toner cartridge, imaging unit, and maintenance kit. Managing the printer 228 • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click...
... a printer control panel. Notes: • View the printer IP address on the printer home screen. Viewing reports You can be set on the toner cartridge, imaging unit, and maintenance kit. Managing the printer 228 • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click...
User Guide
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... control panel message What to do 1 Automatic [x]‑page jam, open front door. [20y.xx] Open the front door, then remove the toner cartridge and imaging unit, and then the jammed paper. However, the Auto setting does not guarantee that has been cut or trimmed by hand. • Do not mix paper...
... control panel message What to do 1 Automatic [x]‑page jam, open front door. [20y.xx] Open the front door, then remove the toner cartridge and imaging unit, and then the jammed paper. However, the Auto setting does not guarantee that has been cut or trimmed by hand. • Do not mix paper...
User Guide
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... each side, and then gently pull it out. Clearing jams 236 3 Lift the blue handle, and then pull out the imaging unit from the printer. Warning-Potential Damage: Do not expose the imaging unit to light may affect the quality of the printer. 6 Firmly grasp the jammed paper on a flat, smooth surface. Extended exposure...
... each side, and then gently pull it out. Clearing jams 236 3 Lift the blue handle, and then pull out the imaging unit from the printer. Warning-Potential Damage: Do not expose the imaging unit to light may affect the quality of the printer. 6 Firmly grasp the jammed paper on a flat, smooth surface. Extended exposure...
User Guide
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Clearing jams 237 7 Insert the imaging unit by aligning the arrows on the side rails of the unit with the arrows on the side rails inside the printer, and then insert the imaging unit into the printer. 8 Insert the toner cartridge by aligning the side rails of the cartridge with the arrows on the side rails inside the printer, and then insert the cartridge into the printer. 9 Close the front door. 10 From the printer control panel, select Continue to clear the message and continue printing.
Clearing jams 237 7 Insert the imaging unit by aligning the arrows on the side rails of the unit with the arrows on the side rails inside the printer, and then insert the imaging unit into the printer. 8 Insert the toner cartridge by aligning the side rails of the cartridge with the arrows on the side rails inside the printer, and then insert the cartridge into the printer. 9 Close the front door. 10 From the printer control panel, select Continue to clear the message and continue printing.
User Guide
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..." section of supported supplies, contact the place where you purchased the printer. 2 Change the toner cartridge or imaging unit so that both are both MICR (Magnetic Imaging Content Recording) or non-MICR supplies. If necessary, touch Continue on the printer control panel to clear the ...does not open" on page 310 • "Contacting technical support" on page 311 Understanding the printer messages Cartridge, imaging unit mismatch [41.xy] 1 Check if the toner cartridge and imaging unit are MICR or non‑MICR supplies. Note: For a list of the User's Guide. Cartridge nearly low ...
..." section of supported supplies, contact the place where you purchased the printer. 2 Change the toner cartridge or imaging unit so that both are both MICR (Magnetic Imaging Content Recording) or non-MICR supplies. If necessary, touch Continue on the printer control panel to clear the ...does not open" on page 310 • "Contacting technical support" on page 311 Understanding the printer messages Cartridge, imaging unit mismatch [41.xy] 1 Check if the toner cartridge and imaging unit are MICR or non‑MICR supplies. Note: For a list of the User's Guide. Cartridge nearly low ...
User Guide
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...without using the indicated tray. For more of the following : • From the printer control panel, touch Continue to replace the imaging unit very soon. If the message appears again after completing the setup, then contact your system support person. Fax Station Number not set up...the "Replacing supplies" section of the following : • From the printer control panel, touch Continue to clear the message and continue printing. Imaging unit very low, [x] estimated pages remain [84.xy] You may need to clear the message. • Complete the Fax Server setup. If ...
...without using the indicated tray. For more of the following : • From the printer control panel, touch Continue to replace the imaging unit very soon. If the message appears again after completing the setup, then contact your system support person. Fax Station Number not set up...the "Replacing supplies" section of the following : • From the printer control panel, touch Continue to clear the message and continue printing. Imaging unit very low, [x] estimated pages remain [84.xy] You may need to clear the message. • Complete the Fax Server setup. If ...
User Guide
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... usage beyond the intended life may damage your printer, and then install a genuine Dell supply or part. Warning-Potential Damage: Use of third-party supplies or parts can either be a toner cartridge or imaging unit. Not enough free space in flash memory for each page to continue printing. • Touch Use current supplies...
... usage beyond the intended life may damage your printer, and then install a genuine Dell supply or part. Warning-Potential Damage: Use of third-party supplies or parts can either be a toner cartridge or imaging unit. Not enough free space in flash memory for each page to continue printing. • Touch Use current supplies...
User Guide
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...] Install a suitable toner cartridge. Remove defective disk [61] Remove and replace the defective printer hard disk. Replace defective imaging unit [31.xy] Replace the defective imaging unit to restart. For more information, see the "Replacing supplies" section of the following: • Check if the toner...From the printer control panel, touch Continue to clear the message and continue printing. For more information, visit http://support.dell.com or contact technical support. For information on installing the cartridge, see the instruction sheet that came with the supply or...
...] Install a suitable toner cartridge. Remove defective disk [61] Remove and replace the defective printer hard disk. Replace defective imaging unit [31.xy] Replace the defective imaging unit to restart. For more information, see the "Replacing supplies" section of the following: • Check if the toner...From the printer control panel, touch Continue to clear the message and continue printing. For more information, visit http://support.dell.com or contact technical support. For information on installing the cartridge, see the instruction sheet that came with the supply or...
User Guide
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... scheduled for maintenance. Replace maintenance kit, 0 estimated pages remain [80.xy] Contact technical support or your Dell printer dealer, and then report the message. Reinstall missing or unresponsive imaging unit [31.xy] Try one to clear the message and continue printing. Note: If you do not have a replacement cartridge, then visit our Web...
... scheduled for maintenance. Replace maintenance kit, 0 estimated pages remain [80.xy] Contact technical support or your Dell printer dealer, and then report the message. Reinstall missing or unresponsive imaging unit [31.xy] Try one to clear the message and continue printing. Note: If you do not have a replacement cartridge, then visit our Web...
User Guide
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Scanner disabled. The printer discards any of the print jobs. Troubleshooting 261 Replace unsupported imaging unit [32.xy] Remove the imaging unit, and then install a supported one or more of the following : • From the printer control panel, touch Continue to clear the message. Scanner ...return to Auto in the printer hard disk. • From the printer control panel, touch Do not restore if you do not have a replacement imaging unit, then visit our Web site or contact the place where you do not want to restore any data received through the specified serial port. •...
Scanner disabled. The printer discards any of the print jobs. Troubleshooting 261 Replace unsupported imaging unit [32.xy] Remove the imaging unit, and then install a supported one or more of the following : • From the printer control panel, touch Continue to clear the message. Scanner ...return to Auto in the printer hard disk. • From the printer control panel, touch Do not restore if you do not have a replacement imaging unit, then visit our Web site or contact the place where you do not want to restore any data received through the specified serial port. •...
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... job. Is the printer still printing blank pages? For more than 10 minutes. No The problem is properly removed from the imaging unit. Do prints still contain characters that have jagged or uneven edges? Is the printer still printing blank pages? b Resend the... is solved. want to step 2. No The problem is solved. a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Extended exposure to direct light for more information, contact your computer. Troubleshooting 278 Action Yes Step ...
... job. Is the printer still printing blank pages? For more than 10 minutes. No The problem is properly removed from the imaging unit. Do prints still contain characters that have jagged or uneven edges? Is the printer still printing blank pages? b Resend the... is solved. want to step 2. No The problem is solved. a Redistribute the toner in the imaging unit. 1 Remove the toner cartridge, and then the imaging unit. 2 Firmly shake the imaging unit. Extended exposure to direct light for more information, contact your computer. Troubleshooting 278 Action Yes Step ...
User Guide
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... the paper size and type match the paper loaded in the tray. Go to step 2. Troubleshooting 279 Action Step 3 Replace the imaging unit, and then resend the print job. Clipped pages or images Leading edge ABCDE ABCDE ABCDE Trailing edge Action Yes Step 1 Go to step 4. b Resend the print job. From the printer... loaded in the tray to match the paper loaded in the tray? No The problem is solved. Yes Contact technical support. Is the page or image clipped? b Resend the print job.
... the paper size and type match the paper loaded in the tray. Go to step 2. Troubleshooting 279 Action Step 3 Replace the imaging unit, and then resend the print job. Clipped pages or images Leading edge ABCDE ABCDE ABCDE Trailing edge Action Yes Step 1 Go to step 4. b Resend the print job. From the printer... loaded in the tray to match the paper loaded in the tray? No The problem is solved. Yes Contact technical support. Is the page or image clipped? b Resend the print job.
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... to Transparency. No Set the paper type to light may cause print quality problems. 3 Install the imaging unit, and then the cartridge. Shadow images appear on color transparencies appear dark when projected Note: This problem occurs when projecting transparencies with reflective overhead... projectors. Troubleshooting 280 Action Yes Step 4 a Reinstall the imaging unit. Extended exposure to Transparency. Action Yes Step 1 Go to direct light for more than 10 minutes. Is the paper type...
... to Transparency. No Set the paper type to light may cause print quality problems. 3 Install the imaging unit, and then the cartridge. Shadow images appear on color transparencies appear dark when projected Note: This problem occurs when projecting transparencies with reflective overhead... projectors. Troubleshooting 280 Action Yes Step 4 a Reinstall the imaging unit. Extended exposure to Transparency. Action Yes Step 1 Go to direct light for more than 10 minutes. Is the paper type...
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Step 4 Replace the imaging unit, and then resend the print job. Do shadow images still appear on prints? Go to step 2. From the printer control panel, set Allow Background Removal to On. b Resend the print job. No Load paper ... weight in the Paper menu to match the paper type and weight specified in the tray? Yes Go to step 2. Go to step 3. Do shadow images still appear on prints? Troubleshooting 281 Action Step 1 Load paper with the correct paper type and weight in the tray. b Resend the print job. Yes...
Step 4 Replace the imaging unit, and then resend the print job. Do shadow images still appear on prints? Go to step 2. From the printer control panel, set Allow Background Removal to On. b Resend the print job. No Load paper ... weight in the Paper menu to match the paper type and weight specified in the tray? Yes Go to step 2. Go to step 3. Do shadow images still appear on prints? Troubleshooting 281 Action Step 1 Load paper with the correct paper type and weight in the tray. b Resend the print job. Yes...