Owner's Manual
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... better use of your printer. Dell Inc. UNITED STATES GOVERNMENT RESTRICTED RIGHTS This software and documentation are registered trademarks of Dell Inc. Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you how to avoid the problem. Information in any proprietary... interest in applicable FAR provisions: Dell Inc., One Dell Way, Round Rock, Texas, 78682, USA. Trademarks used in this document is subject to change...
... better use of your printer. Dell Inc. UNITED STATES GOVERNMENT RESTRICTED RIGHTS This software and documentation are registered trademarks of Dell Inc. Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you how to avoid the problem. Information in any proprietary... interest in applicable FAR provisions: Dell Inc., One Dell Way, Round Rock, Texas, 78682, USA. Trademarks used in this document is subject to change...
Owner's Manual
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... Dell All-In-One Center 73 Using Printing Preferences 76 Using Dell Picture Studio 78 Using the Memory Card Manager 78 Dell Ink Management System 79 Removing and Reinstalling Software 81 7 Ink Cartridge Maintenance Replacing Ink Cartridges 83 Aligning Ink Cartridges 87 Cleaning the Ink Cartridge Nozzles 88 8 Troubleshooting Setup Problems 89 Computer Problems 89 Printer Problems...
... Dell All-In-One Center 73 Using Printing Preferences 76 Using Dell Picture Studio 78 Using the Memory Card Manager 78 Dell Ink Management System 79 Removing and Reinstalling Software 81 7 Ink Cartridge Maintenance Replacing Ink Cartridges 83 Aligning Ink Cartridges 87 Cleaning the Ink Cartridge Nozzles 88 8 Troubleshooting Setup Problems 89 Computer Problems 89 Printer Problems...
Owner's Manual
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Only 127 Dell™ Printer Consumables Limited Warranties 128 Export Regulations 129 Dell™ Software License Agreement 129 Regulatory Notices 130 Index 133 Contents 9 General Problems 92 Fax Problems 92 Paper Problems 93 Network Problems 96 Error Messages and Lights 97 Improving Print Quality 99 9 Contacting Dell Technical Assistance 101 Automated Order-Status Service 102 Contacting Dell 102 10 Appendix...
Only 127 Dell™ Printer Consumables Limited Warranties 128 Export Regulations 129 Dell™ Software License Agreement 129 Regulatory Notices 130 Index 133 Contents 9 General Problems 92 Fax Problems 92 Paper Problems 93 Network Problems 96 Error Messages and Lights 97 Improving Print Quality 99 9 Contacting Dell Technical Assistance 101 Automated Order-Status Service 102 Contacting Dell 102 10 Appendix...
Owner's Manual
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... page 89. If you have a digital connection such as ISDN, DSL, or ADSL, a digital line filter is off when you encounter problems during setup, see "Troubleshooting" on your Internet Service Provider for the first time. Updating Settings You can be off when you that power ...analog device that only works when directly connected to power outlet using the supplied country-specific power cord. Setting Up Your Printer NOTE: The Dell Photo All-In-One Printer 964 supports Microsoft® Windows® 2000, Windows XP, and Windows XP Professional X64 Edition. If you unplug your machine...
... page 89. If you have a digital connection such as ISDN, DSL, or ADSL, a digital line filter is off when you encounter problems during setup, see "Troubleshooting" on your Internet Service Provider for the first time. Updating Settings You can be off when you that power ...analog device that only works when directly connected to power outlet using the supplied country-specific power cord. Setting Up Your Printer NOTE: The Dell Photo All-In-One Printer 964 supports Microsoft® Windows® 2000, Windows XP, and Windows XP Professional X64 Edition. If you unplug your machine...
Owner's Manual
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... • You print the envelopes with the front of the letterhead face down . • The envelopes are centered in Print Properties. See "Paper Problems" on the envelope. • The print side of the cards faces down. • The cards are centered in the paper support. • The... Load up to the left edge of the paper. • You select Normal or Photo print quality. 26 About Your Printer NOTE: Load letterhead paper with Landscape orientation. • You select the correct envelope size. www.dell.com | support.dell.com Print Media Guidelines Print Media Guidelines for inkjet...
... • You print the envelopes with the front of the letterhead face down . • The envelopes are centered in Print Properties. See "Paper Problems" on the envelope. • The print side of the cards faces down. • The cards are centered in the paper support. • The... Load up to the left edge of the paper. • You select Normal or Photo print quality. 26 About Your Printer NOTE: Load letterhead paper with Landscape orientation. • You select the correct envelope size. www.dell.com | support.dell.com Print Media Guidelines Print Media Guidelines for inkjet...
Owner's Manual
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...you do not have the system resources available to Scan, and 4 Change any necessary scan settings, and press Select . To correct this problem, either reduce your resolution or the size of your scan area. 5 Adjust the dotted lines to fit around the part of the preview .... 3 Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 964→ Dell All-In-One Center. Scanning 43 Using the Printer Software 1 Turn on your computer and printer, and make sure they are connected. 2 Load your printer to see "Load an Original Document Into the ADF" on...
...you do not have the system resources available to Scan, and 4 Change any necessary scan settings, and press Select . To correct this problem, either reduce your resolution or the size of your scan area. 5 Adjust the dotted lines to fit around the part of the preview .... 3 Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 964→ Dell All-In-One Center. Scanning 43 Using the Printer Software 1 Turn on your computer and printer, and make sure they are connected. 2 Load your printer to see "Load an Original Document Into the ADF" on...
Owner's Manual
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... and add your document has finished processing, it will open the Dell All-In-One Center from the operator panel on page 25. 3 Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 964→ Dell All-In-One Center. When your program to use is in red..., you do not have selected. To correct this problem, either reduce your resolution or the size of your scan area. 5...
... and add your document has finished processing, it will open the Dell All-In-One Center from the operator panel on page 25. 3 Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 964→ Dell All-In-One Center. When your program to use is in red..., you do not have selected. To correct this problem, either reduce your resolution or the size of your scan area. 5...
Owner's Manual
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... the Scanner Glass" on your printer. When your e-mail program. The Dell All-In-One Center opens on page 25. 2 Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 964→ Dell All-In-One Center. To correct this problem, either reduce your resolution or ...the size of the preview window) appears in Scan mode, press the Start button . The Dell All-In-One Center opens. NOTE: ...
... the Scanner Glass" on your printer. When your e-mail program. The Dell All-In-One Center opens on page 25. 2 Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 964→ Dell All-In-One Center. To correct this problem, either reduce your resolution or ...the size of the preview window) appears in Scan mode, press the Start button . The Dell All-In-One Center opens. NOTE: ...
Owner's Manual
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...click Print Now. 50 Scanning For help , see "Load Plain Paper Into the Paper Support" on your computer. 4 Click Preview Now. To correct this problem, either reduce your resolution or the size of your scan area. 5 From the Productivity Tools section, select Enlarge or reduce an image. 6 Follow the...-In-One Center from the operator panel on page 24. 3 Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 964→ Dell All-In-One Center. For help , see "Placing Your Original Document on the Scanner Glass" on page 25 or "Load an Original ...
...click Print Now. 50 Scanning For help , see "Load Plain Paper Into the Paper Support" on your computer. 4 Click Preview Now. To correct this problem, either reduce your resolution or the size of your scan area. 5 From the Productivity Tools section, select Enlarge or reduce an image. 6 Follow the...-In-One Center from the operator panel on page 24. 3 Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 964→ Dell All-In-One Center. For help , see "Placing Your Original Document on the Scanner Glass" on page 25 or "Load an Original ...
Owner's Manual
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... provide warranty coverage for your printer. 2 Lift the printer unit. Ink Cartridge Maintenance 83 Photo 964 The ink cartridge carrier moves and stops at www.dell.com/supplies or by Dell. 1 Turn on your printer. Dell ink cartridges are available only through Dell. To order by phone, ...loading position unless the printer is busy. 7 Ink Cartridge Maintenance Replacing Ink Cartridges CAUTION: Before performing any of the procedures listed in this section, read and follow the "CAUTION: SAFETY INSTRUCTIONS" on page 2 Dell recommends Dell ink cartridges for problems caused by using ...
... provide warranty coverage for your printer. 2 Lift the printer unit. Ink Cartridge Maintenance 83 Photo 964 The ink cartridge carrier moves and stops at www.dell.com/supplies or by Dell. 1 Turn on your printer. Dell ink cartridges are available only through Dell. To order by phone, ...loading position unless the printer is busy. 7 Ink Cartridge Maintenance Replacing Ink Cartridges CAUTION: Before performing any of the procedures listed in this section, read and follow the "CAUTION: SAFETY INSTRUCTIONS" on page 2 Dell recommends Dell ink cartridges for problems caused by using ...
Owner's Manual
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.... CHECK THE USB CABLE. • Ensure that the printer is properly connected to your printer and your computer. • Shut down the exact message. If the Dell Photo AIO Printer 964 does not appear in the list of programs, the printer software is not installed. Troubleshooting 89 Setup Problems Computer Problems VER IF Y T H AT YOU R P RI N T ER I S C OM...
.... CHECK THE USB CABLE. • Ensure that the printer is properly connected to your printer and your computer. • Shut down the exact message. If the Dell Photo AIO Printer 964 does not appear in the list of programs, the printer software is not installed. Troubleshooting 89 Setup Problems Computer Problems VER IF Y T H AT YOU R P RI N T ER I S C OM...
Owner's Manual
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... H I N G L I G HT S ON T H E P RI N T ER. MAKE SURE YOU LOADED THE PAPER CORRECTLY. Printer Problems ENSURE THAT THE PRINTER POWER CABLE IS FIRMLY CONNECTED TO THE PRINTER AND THE ELECTRICAL OUTLET. Windows 2000 1 Click Start→ Settings→ Printers. 2 Double-click Dell Photo AIO Printer 964, and then click Printer. 3 Make sure a check mark is next to Pause Printing, click Pause...
... H I N G L I G HT S ON T H E P RI N T ER. MAKE SURE YOU LOADED THE PAPER CORRECTLY. Printer Problems ENSURE THAT THE PRINTER POWER CABLE IS FIRMLY CONNECTED TO THE PRINTER AND THE ELECTRICAL OUTLET. Windows 2000 1 Click Start→ Settings→ Printers. 2 Double-click Dell Photo AIO Printer 964, and then click Printer. 3 Make sure a check mark is next to Pause Printing, click Pause...
Owner's Manual
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...Dell 964, Dell 964 (Copy 1), Dell 964 (Copy 2), and so on your printer CD. If you accidentally delete a printer that specific printer. M AK E S U R E YOU T U RN ED O N B OT H YOU R P R IN T E R AN D Y O UR COM P U T ER, AN D T H E U S B CABLE IS PROPERLY CONNECTED. To check for the Dell printer. Also, do not install the Dell printer drivers multiple times from your Dell printer in the Printers...; Settings→ Printers. 2 Check for multiple printer objects for that you want to see which might be stuck in the print queue if you still want to fix the problem. MAKE SURE THAT...
...Dell 964, Dell 964 (Copy 1), Dell 964 (Copy 2), and so on your printer CD. If you accidentally delete a printer that specific printer. M AK E S U R E YOU T U RN ED O N B OT H YOU R P R IN T E R AN D Y O UR COM P U T ER, AN D T H E U S B CABLE IS PROPERLY CONNECTED. To check for the Dell printer. Also, do not install the Dell printer drivers multiple times from your Dell printer in the Printers...; Settings→ Printers. 2 Check for multiple printer objects for that you want to see which might be stuck in the print queue if you still want to fix the problem. MAKE SURE THAT...
Owner's Manual
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.... MAKE SURE THE POWER SUPPLY, TELEPHONE, HANDSET, AND ANSWERING MACHINE CONNECTIONS ARE SECURE. USE A SMALLER AMOUNT OF PAPER WHEN PRINTING MULTIPLE PAGES. MAKE SURE THE PRINTER DOESN'T HAVE A PAPER JAM. For more information, see "Print Media Guidelines for the Paper Support" on page 26. Troubleshooting 93 U S E O N L Y P A P E R R E C O M M E N D E D F O R Y O U R P R I N T E R.... "LOAD PLAIN PAPER INTO THE PAPER SUPPORT" ON PAGE 22). MAKE SURE THE S PEED DIAL IS SET CORRECTLY. MAKE SURE THE PRINTER DETECTS THE DIAL TONE. Paper Problems MAKE SURE YOU LOADED THE PAPER CORRECTLY.
.... MAKE SURE THE POWER SUPPLY, TELEPHONE, HANDSET, AND ANSWERING MACHINE CONNECTIONS ARE SECURE. USE A SMALLER AMOUNT OF PAPER WHEN PRINTING MULTIPLE PAGES. MAKE SURE THE PRINTER DOESN'T HAVE A PAPER JAM. For more information, see "Print Media Guidelines for the Paper Support" on page 26. Troubleshooting 93 U S E O N L Y P A P E R R E C O M M E N D E D F O R Y O U R P R I N T E R.... "LOAD PLAIN PAPER INTO THE PAPER SUPPORT" ON PAGE 22). MAKE SURE THE S PEED DIAL IS SET CORRECTLY. MAKE SURE THE PRINTER DETECTS THE DIAL TONE. Paper Problems MAKE SURE YOU LOADED THE PAPER CORRECTLY.
Owner's Manual
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...: button. For the latest updates and information, visit support.dell.com. 96 Troubleshooting NOTE: The default is the highest risk setting, as shown in the printer. • The paper guide rests against the edges of ... click the Change Scope button. www.dell.com | support.dell.com TO P REV EN T J AM S A N D M I N T E R A D A P T E R, E N S U R E Y O U H A V E T H E L A T E S T FIRMWARE UPDATES. Network Problems SCANNING PROGRAMS UNAVAILABLE THROUGH THE NETWORK After installing your Dell 964 All-in-One Printer and Dell Wireless Printer Adapter 3300 on your computer with Microsoft...
...: button. For the latest updates and information, visit support.dell.com. 96 Troubleshooting NOTE: The default is the highest risk setting, as shown in the printer. • The paper guide rests against the edges of ... click the Change Scope button. www.dell.com | support.dell.com TO P REV EN T J AM S A N D M I N T E R A D A P T E R, E N S U R E Y O U H A V E T H E L A T E S T FIRMWARE UPDATES. Network Problems SCANNING PROGRAMS UNAVAILABLE THROUGH THE NETWORK After installing your Dell 964 All-in-One Printer and Dell Wireless Printer Adapter 3300 on your computer with Microsoft...
Owner's Manual
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...ink cartridges. There is not communicating with the computer. Scan carrier error. The printer is a problem with your digital camera for obstructions, and then press the Power button to reset, and then resend your printer. Press the Power button to reset. For more information, see "Replacing Ink...USB mode. on page 94. Solution: Remove the cartridge, and install the correct Color cartridge for a paper jam." www.dell.com | support.dell.com Error Message: Right cartridge incorrect Cartridge error Data error Scan error Paper feed error Device Not Supported. The attached device ...
...ink cartridges. There is not communicating with the computer. Scan carrier error. The printer is a problem with your digital camera for obstructions, and then press the Power button to reset, and then resend your printer. Press the Power button to reset. For more information, see "Replacing Ink...USB mode. on page 94. Solution: Remove the cartridge, and install the correct Color cartridge for a paper jam." www.dell.com | support.dell.com Error Message: Right cartridge incorrect Cartridge error Data error Scan error Paper feed error Device Not Supported. The attached device ...
Owner's Manual
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... your Express Service Code to help with a technical problem, Dell is located under the printer unit. Contacting Dell 101 If you are calling from a telephone near or at the printer so that technical support can assist you with a technical support representative. NOTE: Dell's Express Service Code system may not be available in the automated telephone system...
... your Express Service Code to help with a technical problem, Dell is located under the printer unit. Contacting Dell 101 If you are calling from a telephone near or at the printer so that technical support can assist you with a technical support representative. NOTE: Dell's Express Service Code system may not be available in the automated telephone system...
Owner's Manual
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...that have been refilled or improperly stored or due to problems resulting from misuse, abuse, accident, neglect, mishandling, incorrect environments, or wear from defects in material and workmanship for genuine Dell-branded ink cartridges, photo print packs and photo paper,... lost or corrupted data; Dell™ Printer Consumables Limited Warranties The following section describes the limited warranty for printer consumables (ink cartridges, toner cartridges, photo print packs, and photo paper) for Dell-branded printers, for the cartridge purchase cost, at Dell's sole option. FOR CANADIAN...
...that have been refilled or improperly stored or due to problems resulting from misuse, abuse, accident, neglect, mishandling, incorrect environments, or wear from defects in material and workmanship for genuine Dell-branded ink cartridges, photo print packs and photo paper,... lost or corrupted data; Dell™ Printer Consumables Limited Warranties The following section describes the limited warranty for printer consumables (ink cartridges, toner cartridges, photo print packs, and photo paper) for Dell-branded printers, for the cartridge purchase cost, at Dell's sole option. FOR CANADIAN...
Owner's Manual
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...45 photos, 44 saving an image, 48 using the operator panel, 43 using the printer software, 43 scanned images, editing, 48 software Dell All-In-One Center, 73 Memory Card Manager, 78 Printer Setup Utility, 61 Printing Preferences, 76 removing, 81 speed dial list, 65 creating from... the computer, 66 creating from the operator panel, 65 using, 67 support contacting Dell, 101 T transparencies, loading, 27 troubleshooting error messages and lights, 97 general problems, 92 setup problems, 89 W...
...45 photos, 44 saving an image, 48 using the operator panel, 43 using the printer software, 43 scanned images, editing, 48 software Dell All-In-One Center, 73 Memory Card Manager, 78 Printer Setup Utility, 61 Printing Preferences, 76 removing, 81 speed dial list, 65 creating from... the computer, 66 creating from the operator panel, 65 using, 67 support contacting Dell, 101 T transparencies, loading, 27 troubleshooting error messages and lights, 97 general problems, 92 setup problems, 89 W...
User's Guide2
Page 91
... cable to the electrical outlet, and turn on the printer. Right-click Dell Photo AIO Printer 964, and select Set as Default. Printer Problems Ensure that the printer power cable is firmly connected to Pause Printing. Windows XP 1. Make sure you installed the ink cartridges correctly and removed the sticker and tape from ...
... cable to the electrical outlet, and turn on the printer. Right-click Dell Photo AIO Printer 964, and select Set as Default. Printer Problems Ensure that the printer power cable is firmly connected to Pause Printing. Windows XP 1. Make sure you installed the ink cartridges correctly and removed the sticker and tape from ...