Owner's Manual
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... capacity black ink cartridge High capacity color ink cartridge Photo ink cartridge Part number: Item: Part number: M4640 Standard capacity black ink cartridge J5566 M4646 Standard capacity color ink cartridge J5567 J4844 Ordering Ink Cartridges and Supplies Your Dell™ Photo All-In-One Printer 962 includes software installed to warn you of low ink levels. You can order ink online at www.dell.com/supplies or...
... capacity black ink cartridge High capacity color ink cartridge Photo ink cartridge Part number: Item: Part number: M4640 Standard capacity black ink cartridge J5566 M4646 Standard capacity color ink cartridge J5567 J4844 Ordering Ink Cartridges and Supplies Your Dell™ Photo All-In-One Printer 962 includes software installed to warn you of low ink levels. You can order ink online at www.dell.com/supplies or...
Owner's Manual
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Using Printing Preferences 69 Printing Preferences Tabs 70 Using Dell Picture Studio v2.0 70 4 Ink Cartridge Maintenance Replacing Ink Cartridges 71 Aligning Ink Cartridges 74 Cleaning the Ink Cartridge Nozzles 75 5 Troubleshooting Setup Problems 77 Computer Problems 77 Removing and Reinstalling Software 78 Printer Problems 79 General Problems 80 Fax Problems 80 Paper Problems 81 Error Messages and Lights 84 Improving Print Quality 86 6 Contacting Dell Technical Assistance 89 Automated Order-Status Service 90 Contacting Dell 90 Contents 7
Using Printing Preferences 69 Printing Preferences Tabs 70 Using Dell Picture Studio v2.0 70 4 Ink Cartridge Maintenance Replacing Ink Cartridges 71 Aligning Ink Cartridges 74 Cleaning the Ink Cartridge Nozzles 75 5 Troubleshooting Setup Problems 77 Computer Problems 77 Removing and Reinstalling Software 78 Printer Problems 79 General Problems 80 Fax Problems 80 Paper Problems 81 Error Messages and Lights 84 Improving Print Quality 86 6 Contacting Dell Technical Assistance 89 Automated Order-Status Service 90 Contacting Dell 90 Contents 7
Owner's Manual
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Unit you use to the ink cartridges. Getting Started 11 For more information, see "Using the Operator Panel" on the printer you lift to gain access to control copying, scanning, faxing, and printing. Getting Started Understanding the Printer Parts 1 1 5 2 6 3 7 4 Number: 1 2 Part: Automatic Document Feeder (ADF) Operator panel 3 Printer unit 8 Description: Scan, copy, or fax multiple page documents and/or legal sized documents. Panel on page 15.
Unit you use to the ink cartridges. Getting Started 11 For more information, see "Using the Operator Panel" on the printer you lift to gain access to control copying, scanning, faxing, and printing. Getting Started Understanding the Printer Parts 1 1 5 2 6 3 7 4 Number: 1 2 Part: Automatic Document Feeder (ADF) Operator panel 3 Printer unit 8 Description: Scan, copy, or fax multiple page documents and/or legal sized documents. Panel on page 15.
Owner's Manual
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..., or faxing multiple page documents. Tray that holds your original document after it . 9 10 9 Supplies Reorder Label To order ink cartridges or paper, visit www.dell.com/supplies. 10 Express Service Code • Identify your printer when you scan it exits the printer. NOTE: Pull the paper...paper into the printer. Load original documents in all countries. 12 Getting Started The Express Code is not available in the printer. www.dell.com | support.dell.com Number: 4 5 6 7 8 Part: Paper input tray ADF input tray Top cover with integrated ADF exit tray PictBridge connector ...
..., or faxing multiple page documents. Tray that holds your original document after it . 9 10 9 Supplies Reorder Label To order ink cartridges or paper, visit www.dell.com/supplies. 10 Express Service Code • Identify your printer when you scan it exits the printer. NOTE: Pull the paper...paper into the printer. Load original documents in all countries. 12 Getting Started The Express Code is not available in the printer. www.dell.com | support.dell.com Number: 4 5 6 7 8 Part: Paper input tray ADF input tray Top cover with integrated ADF exit tray PictBridge connector ...
Owner's Manual
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... more information, see "Replacing Ink Cartridges" on page 71. 3 With your document open, click File→ Print. 4 To customize your print settings, click Preferences, Properties, Options, or Setup (depending on page 34. 2 Make sure you have a color cartridge and a photo cartridge (sold separately) installed. For...the program or operating system). This maximizes the life of copies to 24 hours, depending on the ambient conditions). www.dell.com | support.dell.com 3 Click Properties, Options, Setup, or Preferences (depending on the program or operating system). 10 To prevent your...
... more information, see "Replacing Ink Cartridges" on page 71. 3 With your document open, click File→ Print. 4 To customize your print settings, click Preferences, Properties, Options, or Setup (depending on page 34. 2 Make sure you have a color cartridge and a photo cartridge (sold separately) installed. For...the program or operating system). This maximizes the life of copies to 24 hours, depending on the ambient conditions). www.dell.com | support.dell.com 3 Click Properties, Options, Setup, or Preferences (depending on the program or operating system). 10 To prevent your...
Owner's Manual
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... open , click File→ Print. 3 Click Properties, Options, Setup, or Preferences (depending on page 34. 2 Make sure you have a color cartridge and a photo cartridge (sold separately) installed. For more information, see "Replacing Ink Cartridges" on page 71 3 With your print settings, click Preferences, Properties, Options, or Setup (depending on a Sheet of the USB cable...
... open , click File→ Print. 3 Click Properties, Options, Setup, or Preferences (depending on page 34. 2 Make sure you have a color cartridge and a photo cartridge (sold separately) installed. For more information, see "Replacing Ink Cartridges" on page 71 3 With your print settings, click Preferences, Properties, Options, or Setup (depending on a Sheet of the USB cable...
Owner's Manual
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...Dell Picture Studio v2.0→ Dell Picture Studio Home • Dell.Shutterfly.com - From this to organize, create, or print photos. Orientation - You can change these settings: Quality/Speed - Duplexing - Customize how the printer prints several photocopies of paper. Print Color Images in your color ink cartridge.... Automatic Image Sharpening - Select how the document is the fastest option but should not be selected if you have a photo cartridge (sold separately) installed. Select this tab: Quality/...
...Dell Picture Studio v2.0→ Dell Picture Studio Home • Dell.Shutterfly.com - From this to organize, create, or print photos. Orientation - You can change these settings: Quality/Speed - Duplexing - Customize how the printer prints several photocopies of paper. Print Color Images in your color ink cartridge.... Automatic Image Sharpening - Select how the document is the fastest option but should not be selected if you have a photo cartridge (sold separately) installed. Select this tab: Quality/...
Owner's Manual
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... the printer is busy. Ink Cartridge Maintenance 71 4 Ink Cartridge Maintenance Replacing Ink Cartridges CAUTION: Before performing any of the procedures listed in this section, read and follow the "CAUTION: SAFETY INSTRUCTIONS" on your printer. Dell recommends Dell ink cartridges for problems caused by using accessories, parts, or components not supplied by Dell. 1 Turn on page 9. Dell does not provide warranty coverage...
... the printer is busy. Ink Cartridge Maintenance 71 4 Ink Cartridge Maintenance Replacing Ink Cartridges CAUTION: Before performing any of the procedures listed in this section, read and follow the "CAUTION: SAFETY INSTRUCTIONS" on your printer. Dell recommends Dell ink cartridges for problems caused by using accessories, parts, or components not supplied by Dell. 1 Turn on page 9. Dell does not provide warranty coverage...
Owner's Manual
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www.dell.com | support.dell.com 3 Press down on the ink cartridge lever to raise each ink cartridge lid. 4 Remove the old ink cartridges. 5 Store the cartridges in an air-tight container (one is included with each photo cartridge you purchase) or dispose of them. 6 If you are installing new ink cartridges, remove the sticker and transparent tape from the back and bottom of each ink cartridge. 72 Ink Cartridge Maintenance
www.dell.com | support.dell.com 3 Press down on the ink cartridge lever to raise each ink cartridge lid. 4 Remove the old ink cartridges. 5 Store the cartridges in an air-tight container (one is included with each photo cartridge you purchase) or dispose of them. 6 If you are installing new ink cartridges, remove the sticker and transparent tape from the back and bottom of each ink cartridge. 72 Ink Cartridge Maintenance
Owner's Manual
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photo or black cartridge Ink Cartridge Maintenance 73 Make sure the black or photo ink cartridge is secure in the left ink cartridge carrier and the color ink cartridge is secure in the right ink cartridge carrier . NOTE: The illustration below shows a black cartridge and a color cartridge (use a photo cartridge (sold separately) and a color cartridge. 7 Insert the new ink cartridges. For photo printing, use for normal printing).
photo or black cartridge Ink Cartridge Maintenance 73 Make sure the black or photo ink cartridge is secure in the left ink cartridge carrier and the color ink cartridge is secure in the right ink cartridge carrier . NOTE: The illustration below shows a black cartridge and a color cartridge (use a photo cartridge (sold separately) and a color cartridge. 7 Insert the new ink cartridges. For photo printing, use for normal printing).
Owner's Manual
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... they are now aligned for optimal print quality. 74 Ink Cartridge Maintenance The alignment page begins printing. Your ink cartridges are installed or replaced. To verify your ink cartridges are aligned, you close the printer unit, press the Select button. An alignment page prints. www.dell.com | support.dell.com 8 Snap each lid closed. 9 Close the printer unit...
... they are now aligned for optimal print quality. 74 Ink Cartridge Maintenance The alignment page begins printing. Your ink cartridges are installed or replaced. To verify your ink cartridges are aligned, you close the printer unit, press the Select button. An alignment page prints. www.dell.com | support.dell.com 8 Snap each lid closed. 9 Close the printer unit...
Owner's Manual
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...Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 962→ Dell Printer Solution Center. 3 Click the Maintenance tab. 4 Click Clean to fix horizontal streaks. 5 Click Print. To clean the ink cartridge nozzles: 1 Load the paper. Cleaning the Ink Cartridge Nozzles You may also need... vertical or straight lines appear wavy. Ink Cartridge Maintenance 75 For more information, see "Loading Paper" on page 34. 2 Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 962→ Dell Printer Solution Center. 3 Click the Maintenance...
...Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 962→ Dell Printer Solution Center. 3 Click the Maintenance tab. 4 Click Clean to fix horizontal streaks. 5 Click Print. To clean the ink cartridge nozzles: 1 Load the paper. Cleaning the Ink Cartridge Nozzles You may also need... vertical or straight lines appear wavy. Ink Cartridge Maintenance 75 For more information, see "Loading Paper" on page 34. 2 Click Start→ Programs or All Programs→ Dell Printers→ Dell Photo AIO Printer 962→ Dell Printer Solution Center. 3 Click the Maintenance...
Owner's Manual
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...and Faxes. 2 Double-click Dell Photo AIO Printer 962, and then click Printer. 3 Make sure a check mark is not next to Pause Printing. If a check mark is next to deselect the option. ENSURE YOU INSTALLED THE INK CARTRIDGES CORRECTLY AND REMOVED THE STICKER... AND TAPE FROM EACH CARTRIDGE. M A K E S U R E Y O U L O A D E D T H E P A P E R C O R R E C T L Y - ...
...and Faxes. 2 Double-click Dell Photo AIO Printer 962, and then click Printer. 3 Make sure a check mark is not next to Pause Printing. If a check mark is next to deselect the option. ENSURE YOU INSTALLED THE INK CARTRIDGES CORRECTLY AND REMOVED THE STICKER... AND TAPE FROM EACH CARTRIDGE. M A K E S U R E Y O U L O A D E D T H E P A P E R C O R R E C T L Y - ...
Owner's Manual
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..., and then press Select on your computer screen or operator panel display. For more information, see "Check for a paper jam" on page 82. www.dell.com | support.dell.com TO P REV EN T J AM S A N D M I S F E EDS , M AK E S U R E : • You use a paper recommended for inkjet printers...see "Check for a paper jam" on page 82. Install a Black or Photo ink cartridge. For more information, see "Replacing Ink Cartridges" on ink. Insert Black or Photo cartridge What it indicates: An ink cartridge is running low on page 71. 84 Troubleshooting Clear the paper jam, and then press...
..., and then press Select on your computer screen or operator panel display. For more information, see "Check for a paper jam" on page 82. www.dell.com | support.dell.com TO P REV EN T J AM S A N D M I S F E EDS , M AK E S U R E : • You use a paper recommended for inkjet printers...see "Check for a paper jam" on page 82. Install a Black or Photo ink cartridge. For more information, see "Replacing Ink Cartridges" on ink. Insert Black or Photo cartridge What it indicates: An ink cartridge is running low on page 71. 84 Troubleshooting Clear the paper jam, and then press...
Owner's Manual
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... then resend your digital camera for a paper jam" on page 71. The wrong ink cartridge is installed in the right cartridge carrier. For more information. Please Disconnect What it indicates: The Color ink cartridge is a problem with your print job. There is missing. Turn off the printer,... wait a few seconds, and then turn on page 71. • Reinstall the ink cartridges. For more information, see "Check for more information, see "Replacing Ink Cartridges" on page 82. Scan carrier error. The attached device is not supported, or the Pictbridge-enabled ...
... then resend your digital camera for a paper jam" on page 71. The wrong ink cartridge is installed in the right cartridge carrier. For more information. Please Disconnect What it indicates: The Color ink cartridge is a problem with your print job. There is missing. Turn off the printer,... wait a few seconds, and then turn on page 71. • Reinstall the ink cartridges. For more information, see "Check for more information, see "Replacing Ink Cartridges" on page 82. Scan carrier error. The attached device is not supported, or the Pictbridge-enabled ...
Owner's Manual
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...document again. 5 If the print quality does not improve, try aligning or cleaning the ink cartridges. Improving Print Quality If you are not satisfied with the computer. www.dell.com | support.dell.com Error Message: Communications error message What it indicates: The printer is a heavier weight,.... 86 Troubleshooting For additional solutions, check your document open, click File→Print. Use Dell Premium Photo Paper if you are printing photos with a photo ink cartridge. • Use paper that is not communicating with the print quality of your documents, there are printing ...
...document again. 5 If the print quality does not improve, try aligning or cleaning the ink cartridges. Improving Print Quality If you are not satisfied with the computer. www.dell.com | support.dell.com Error Message: Communications error message What it indicates: The printer is a heavier weight,.... 86 Troubleshooting For additional solutions, check your document open, click File→Print. Use Dell Premium Photo Paper if you are printing photos with a photo ink cartridge. • Use paper that is not communicating with the print quality of your documents, there are printing ...
Owner's Manual
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... ARE LIMITED IN TIME TO THE TERM OF THIS LIMITED WARRANTY. warrants to ink or toner cartridges that is distributed with a comparable product or reimburse you may use . www.dell.com | support.dell.com Dell Inc. THIS WARRANTY COVERAGE TERMINATES IF YOU SELL OR OTHERWISE TRANSFER THIS PRODUCT ... that has been preloaded or is not available, we will either material or workmanship, it with the Dell product, for genuine Dell-branded ink cartridges they will be replaced without charge during the limited warranty period if returned to problems resulting from misuse, abuse, ...
... ARE LIMITED IN TIME TO THE TERM OF THIS LIMITED WARRANTY. warrants to ink or toner cartridges that is distributed with a comparable product or reimburse you may use . www.dell.com | support.dell.com Dell Inc. THIS WARRANTY COVERAGE TERMINATES IF YOU SELL OR OTHERWISE TRANSFER THIS PRODUCT ... that has been preloaded or is not available, we will either material or workmanship, it with the Dell product, for genuine Dell-branded ink cartridges they will be replaced without charge during the limited warranty period if returned to problems resulting from misuse, abuse, ...
Owner's Manual
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... 16 right arrow, 17 Scan, 16 Select, 17 Speed Dial, 18 C Cancel button, 18 cards loading, 35 cartridges, ink aligning, 74 cleaning, 75 replacing, 71 cleaning ink cartridge nozzles, 75 Color Copy button, 16 connecting printer to answering machine, 54 computer modem, 55 telephone, 53 telephone wall... jack, 53 copies, 43 copying operator panel, 43 software, 43 D Dell contacting, 90 Dell All-In-One Center accessing, 68 ...
... 16 right arrow, 17 Scan, 16 Select, 17 Speed Dial, 18 C Cancel button, 18 cards loading, 35 cartridges, ink aligning, 74 cleaning, 75 replacing, 71 cleaning ink cartridge nozzles, 75 Color Copy button, 16 connecting printer to answering machine, 54 computer modem, 55 telephone, 53 telephone wall... jack, 53 copies, 43 copying operator panel, 43 software, 43 D Dell contacting, 90 Dell All-In-One Center accessing, 68 ...
Owner's Manual
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..., 62 faxing, 65 G general troubleshooting, 80 glossy paper loading, 35 greeting cards loading, 35 group dial list, 63 I index cards loading, 35 ink cartridges aligning, 74 cleaning, 75 replacing, 71 iron-on transfers loading, 35 loading cards, 35 envelopes, 35 greeting cards, 35 index cards, 35 iron-on...35 photo paper, 35 postcards, 35 transparencies, 35 loading documents ADF, 36 scanner glass, 38 M multi-page poster, 42 multiple copies, 70 N nozzles, ink cartridge cleaning, 75 O OCR, edit document text, 49 on hook dial, 64 operator panel copying with, 43 using, 15 P Paper Setup tab, 70 paper ...
..., 62 faxing, 65 G general troubleshooting, 80 glossy paper loading, 35 greeting cards loading, 35 group dial list, 63 I index cards loading, 35 ink cartridges aligning, 74 cleaning, 75 replacing, 71 iron-on transfers loading, 35 loading cards, 35 envelopes, 35 greeting cards, 35 index cards, 35 iron-on...35 photo paper, 35 postcards, 35 transparencies, 35 loading documents ADF, 36 scanner glass, 38 M multi-page poster, 42 multiple copies, 70 N nozzles, ink cartridge cleaning, 75 O OCR, edit document text, 49 on hook dial, 64 operator panel copying with, 43 using, 15 P Paper Setup tab, 70 paper ...
Owner's Manual
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Q Quality/Copies tab, 70 R reinstalling software, 78 removing software, 78 replacing ink cartridges, 71 right arrow button, 17 S safety information, 9 setup troubleshooting, 77 software Dell All-In-One Center, 68 Dell Printer Solution Center, 67 Print Properties, 69 Printer Setup Utility, 58 removing, 78 specialty media cards, 35 envelopes, 35... 35 speed dial list, 62 creating from the computer, 63 creating from the operator panel, 62 using, 64 support contacting Dell, 90 T transparencies loading, 35 troubleshooting error messages and lights, 84 general, 80 setup, 77 W warranty, 110 Index 121
Q Quality/Copies tab, 70 R reinstalling software, 78 removing software, 78 replacing ink cartridges, 71 right arrow button, 17 S safety information, 9 setup troubleshooting, 77 software Dell All-In-One Center, 68 Dell Printer Solution Center, 67 Print Properties, 69 Printer Setup Utility, 58 removing, 78 specialty media cards, 35 envelopes, 35... 35 speed dial list, 62 creating from the computer, 63 creating from the operator panel, 62 using, 64 support contacting Dell, 90 T transparencies loading, 35 troubleshooting error messages and lights, 84 general, 80 setup, 77 W warranty, 110 Index 121