Setup and Quick Reference Guide
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3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
3 Specifications 23 4 Troubleshooting 35 Tools 35 Power Lights 35 Beep Codes 35 Error Messages 37 Dell Diagnostics 42 Solving Problems 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell™ Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft Windows System Restore . . . . . 54 Using Dell™ PC Restore and Dell Factory Image Restore 56 Using the Operating System Media 59 4 Contents
Setup and Quick Reference Guide
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...utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to wait until you see the Microsoft® Windows® desktop, and then shut down your computer and try again. Starting the Dell Diagnostics From Your Hard Drive NOTE: ... . Troubleshooting 43 Select Diagnostics from the Drivers and Utilities media. NOTICE: The Dell Diagnostics works only on (or restart) your computer. See your Service Manual at support.dell.com to review your hard drive or from the start the Dell Diagnostics from the diagnostics utility partition on...
...utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to wait until you see the Microsoft® Windows® desktop, and then shut down your computer and try again. Starting the Dell Diagnostics From Your Hard Drive NOTE: ... . Troubleshooting 43 Select Diagnostics from the Drivers and Utilities media. NOTICE: The Dell Diagnostics works only on (or restart) your computer. See your Service Manual at support.dell.com to review your hard drive or from the start the Dell Diagnostics from the diagnostics utility partition on...
Setup and Quick Reference Guide
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...5 Type 1 to start -up, the computer starts according to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the numbered list. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again. On the next start the CD menu ... run, and follow the instructions on the screen, write down the exact message. NOTE: The procedures in this document were written for the Windows default view, so they may help support personnel to diagnose and fix the problem(s). • If an error message occurs in the system...
...5 Type 1 to start -up, the computer starts according to proceed. 6 Select Run the 32 Bit Dell Diagnostics from the numbered list. Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again. On the next start the CD menu ... run, and follow the instructions on the screen, write down the exact message. NOTE: The procedures in this document were written for the Windows default view, so they may help support personnel to diagnose and fix the problem(s). • If an error message occurs in the system...
Setup and Quick Reference Guide
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...it runs in an environment similar to get a response by pressing a key on the screen. If you are unable to non-Windows Vista operating system environments. 1 Click Start → Control Panel→ Programs→ Use an older program with the operating system ... All Programs→ Accessories→ Program Compatibility Wizard→ Next. 2 Follow the instructions on your computer. • Ensure that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. 48 Troubleshooting A program is installed and configured ...
...it runs in an environment similar to get a response by pressing a key on the screen. If you are unable to non-Windows Vista operating system environments. 1 Click Start → Control Panel→ Programs→ Use an older program with the operating system ... All Programs→ Accessories→ Program Compatibility Wizard→ Next. 2 Follow the instructions on your computer. • Ensure that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. 48 Troubleshooting A program is installed and configured ...
Setup and Quick Reference Guide
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... correctly. Scroll down the list to reinstall the driver or install a new driver (see if any device, identify whether the driver is next to the device name, you may appear. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your administrator to continue. Windows XP: 1 Click Start→ Control Panel. 2 Under Pick...
... correctly. Scroll down the list to reinstall the driver or install a new driver (see if any device, identify whether the driver is next to the device name, you may appear. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your administrator to continue. Windows XP: 1 Click Start→ Control Panel. 2 Under Pick...
Setup and Quick Reference Guide
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...enter the Device Manager. 3 Right-click the device for which the new driver was installed and click Properties. 3 Click the Drivers tab→ Roll Back Driver. If it does not, start Windows Explorer, click your computer to the operating state that existed before you are ... Properties→ Hardware→ Device Manager. 2 Right-click the device for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. Windows Vista: 1 Click the Windows Vista Start button , and right-click Computer. 2 Click Properties→ Device Manager. If you...
...enter the Device Manager. 3 Right-click the device for which the new driver was installed and click Properties. 3 Click the Drivers tab→ Roll Back Driver. If it does not, start Windows Explorer, click your computer to the operating state that existed before you are ... Properties→ Hardware→ Device Manager. 2 Right-click the device for which the new driver was installed and click Properties. 4 Click the Drivers tab→ Roll Back Driver. Windows Vista: 1 Click the Windows Vista Start button , and right-click Computer. 2 Click Properties→ Device Manager. If you...
Setup and Quick Reference Guide
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.... If you are automatically displayed in the My Drivers-The ResourceCD has identified these components in your operating system. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. Manually Reinstalling Drivers After extracting the driver files to your hard drive as described in your...
.... If you are automatically displayed in the My Drivers-The ResourceCD has identified these components in your operating system. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. Manually Reinstalling Drivers After extracting the driver files to your hard drive as described in your...
Setup and Quick Reference Guide
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... an earlier operating state (without affecting data files. Using Microsoft Windows System Restore The Windows operating systems provide a System Restore option which you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of your data files. Use System... document were written for restoring your operating system and preserving data files. • Dell PC Restore by Symantec (available in Windows XP) and Dell Factory Image Restore (available in Windows Vista) returns your hard drive to the operating state it to restore your computer to...
... an earlier operating state (without affecting data files. Using Microsoft Windows System Restore The Windows operating systems provide a System Restore option which you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of your data files. Use System... document were written for restoring your operating system and preserving data files. • Dell PC Restore by Symantec (available in Windows XP) and Dell Factory Image Restore (available in Windows Vista) returns your hard drive to the operating state it to restore your computer to...
Setup and Quick Reference Guide
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... Image Restore permanently deletes all data before using PC Restore or Factory Image Restore. 56 Reinstalling Software Use Dell PC Restore (Windows XP) or Dell Factory Image Restore (Windows Vista) only as the last method to restore your operating system problem. Data files include documents, spreadsheets,.... If you received your hard drive to Windows XP. Enabling System Restore NOTE: Windows Vista does not disable System Restore; If possible, back up all data on the hard drive and removes any programs or drivers installed after you purchased the computer. regardless ...
... Image Restore permanently deletes all data before using PC Restore or Factory Image Restore. 56 Reinstalling Software Use Dell PC Restore (Windows XP) or Dell Factory Image Restore (Windows Vista) only as the last method to restore your operating system problem. Data files include documents, spreadsheets,.... If you received your hard drive to Windows XP. Enabling System Restore NOTE: Windows Vista does not disable System Restore; If possible, back up all data on the hard drive and removes any programs or drivers installed after you purchased the computer. regardless ...
Setup and Quick Reference Guide
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...to proceed with a newly installed driver, first try using Windows Device Driver Rollback. If Device Driver Rollback does not resolve the problem, then use Microsoft Windows System Restore to return your operating system to select Dell Factory Tools, then Dell Factory Image Restore. A message ... Click Finish to complete. The Dell Factory Image Restore welcome screen appears. 6 Click Next. NOTICE: If you installed the new device driver. Using the Operating System Media Before you Begin If you are considering reinstalling the Windows operating system to correct a problem...
...to proceed with a newly installed driver, first try using Windows Device Driver Rollback. If Device Driver Rollback does not resolve the problem, then use Microsoft Windows System Restore to return your operating system to select Dell Factory Tools, then Dell Factory Image Restore. A message ... Click Finish to complete. The Dell Factory Image Restore welcome screen appears. 6 Click Next. NOTICE: If you installed the new device driver. Using the Operating System Media Before you Begin If you are considering reinstalling the Windows operating system to correct a problem...
Setup and Quick Reference Guide
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... were installed during the assembly of the computer. After you reinstall the operating system, you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer and try again. then, shut down your computer. NOTE: ...any open programs. 2 Insert the Operating System disc. 3 If the Install Windows message appears, click Exit. 4 Restart the computer. Use the Dell Drivers and Utilities media to wait until you need the Dell™ Operating System media and the Dell Drivers and Utilities media. NOTE: If you wait too long and the operating ...
... were installed during the assembly of the computer. After you reinstall the operating system, you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer and try again. then, shut down your computer. NOTE: ...any open programs. 2 Insert the Operating System disc. 3 If the Install Windows message appears, click Exit. 4 Restart the computer. Use the Dell Drivers and Utilities media to wait until you need the Dell™ Operating System media and the Dell Drivers and Utilities media. NOTE: If you wait too long and the operating ...
Setup and Quick Reference Guide
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... Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new ... 35 beep codes, 35 blue screen, 48 computer stops responding, 47 Dell Diagnostics, 42 error messages, 37 lockups, 47 memory, 46 power, 45 power light conditions, 45 power lights, 35 programs and Windows compatibility, 48 restore to previous state, 54 software, 47-48 72...
... Manual, 62 setup, 15 software reinstalling, 51 troubleshooting, 48 specifications, 23 Starting the Dell Diagnostics From the Drivers and Utilities Media, 44 Starting the Dell Diagnostics From Your Hard Drive, 43 support contacting Dell, 69 System Restore, 54 T Technical Update Service, 49 transferring information to a new ... 35 beep codes, 35 blue screen, 48 computer stops responding, 47 Dell Diagnostics, 42 error messages, 37 lockups, 47 memory, 46 power, 45 power light conditions, 45 power lights, 35 programs and Windows compatibility, 48 restore to previous state, 54 software, 47-48 72...
Setup and Quick Reference Guide
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V views front, 7 W Windows Vista Device Driver Rollback, 52 Factory Image Restore, 56 Program Compatibility wizard, 48 reinstalling, 61 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 48 Index 73
V views front, 7 W Windows Vista Device Driver Rollback, 52 Factory Image Restore, 56 Program Compatibility wizard, 48 reinstalling, 61 System Restore, 54 Windows XP Device Driver Rollback, 52 Files and Settings Transfer Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore, 54 wizards Files and Settings Transfer Wizard, 19 Program Compatibility wizard, 48 Index 73