System Manual
Page 9
... Card 106 CHAPTER 7: HELP & TROUBLESHOOTING Help 108 Troubleshooting Tips 109 Reset/Reauthorizing Your Receiver 109 System Software Updates 110 Onscreen Error Messages 110 Run the System Test 111 Frequently Asked Questions 112 CHAPTER 8: WARRANTY & OTHER INFORMATION Limited 90-Day Warranty 126 DIRECTV Protection Plan 129 FCC Customer Information 131 Terms & Conditions for...
... Card 106 CHAPTER 7: HELP & TROUBLESHOOTING Help 108 Troubleshooting Tips 109 Reset/Reauthorizing Your Receiver 109 System Software Updates 110 Onscreen Error Messages 110 Run the System Test 111 Frequently Asked Questions 112 CHAPTER 8: WARRANTY & OTHER INFORMATION Limited 90-Day Warranty 126 DIRECTV Protection Plan 129 FCC Customer Information 131 Terms & Conditions for...
System Manual
Page 44
... Receivers, select "Ratings" and then highlight the desired tab using the GREEN and RED buttons on your passcode, call 1-800-531-5000 to reset it. For more unlock options, press MENU, select "Parental Fav's & Setup", then select "Parental Controls." Various options for Movies, TV and Other.... 44 DIRECTV® DVR USER GUIDE There is blocked. Select one and enter your passcode. On High-Definition DVRs you can also unlock Parental Control by ...
... Receivers, select "Ratings" and then highlight the desired tab using the GREEN and RED buttons on your passcode, call 1-800-531-5000 to reset it. For more unlock options, press MENU, select "Parental Fav's & Setup", then select "Parental Controls." Various options for Movies, TV and Other.... 44 DIRECTV® DVR USER GUIDE There is blocked. Select one and enter your passcode. On High-Definition DVRs you can also unlock Parental Control by ...
System Manual
Page 91
CHAPTER 6 - SETTINGS SETUP AND ACTIVATION 92 CONNECTIONS 93 SYSTEM SETUP 97 Info & Test 97 Display 98 Audio 100 HDTV 101 Network Setup 103 Remote Control 103 Sat & Antenna 105 Whole-Home 105 Reset 106 Access Card 106 91
CHAPTER 6 - SETTINGS SETUP AND ACTIVATION 92 CONNECTIONS 93 SYSTEM SETUP 97 Info & Test 97 Display 98 Audio 100 HDTV 101 Network Setup 103 Remote Control 103 Sat & Antenna 105 Whole-Home 105 Reset 106 Access Card 106 91
System Manual
Page 92
...," as your TV and/or DVD player. Make sure the MODE switch at the top of the receiver, while the card number is activate your DIRECTV Service. Note your receiver ID and access card numbers. Setup and Activation Guided Setup If your receiver was not professionally installed, or you have had... to reset your receiver for any reason, you will need to follow the screen instructions and you'll be ready to watch in no time! Press PWR...
...," as your TV and/or DVD player. Make sure the MODE switch at the top of the receiver, while the card number is activate your DIRECTV Service. Note your receiver ID and access card numbers. Setup and Activation Guided Setup If your receiver was not professionally installed, or you have had... to reset your receiver for any reason, you will need to follow the screen instructions and you'll be ready to watch in no time! Press PWR...
System Manual
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... that does not exactly fit your TV screen, your TV. TV Ratio Set the aspect ratio that came with your receiver will reset the setting after a few seconds. 102 DIRECTV® DVR USER GUIDE Bar Color: Select the Bar Color option to set the color of the bars displayed when you select...
... that does not exactly fit your TV screen, your TV. TV Ratio Set the aspect ratio that came with your receiver will reset the setting after a few seconds. 102 DIRECTV® DVR USER GUIDE Bar Color: Select the Bar Color option to set the color of the bars displayed when you select...
System Manual
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...Chapter Chapter Chapter For Standard-Definition DVRs select "Remote" and then select either "Program Remote", "IR/RF Setup", or "Receiver Mode". See Appendix 2, "How to "Reset Remote" which clears the AV1, AV2 and TV modes. This is also where you can also program the AV1, AV2 and TV positions to the...to control other A/V equipment such as your TV, DVD, VCR or Stereo. For best results, it is in the left-most position, it controls your DIRECTV Receiver. However, you 'll have the option to Network Your HD DVR" for details. Remote Control When the MODE switch on your remote is helpful...
...Chapter Chapter Chapter For Standard-Definition DVRs select "Remote" and then select either "Program Remote", "IR/RF Setup", or "Receiver Mode". See Appendix 2, "How to "Reset Remote" which clears the AV1, AV2 and TV modes. This is also where you can also program the AV1, AV2 and TV positions to the...to control other A/V equipment such as your TV, DVD, VCR or Stereo. For best results, it is in the left-most position, it controls your DIRECTV Receiver. However, you 'll have the option to Network Your HD DVR" for details. Remote Control When the MODE switch on your remote is helpful...
System Manual
Page 106
... how it was set at the factory. DIRECTV will be erased from system memory and starts over like a new receiver. "Reset Everything": Completely erases everything . Follow the onscreen directions to complete this process. 106 DIRECTV® DVR USER GUIDE Access Card Standard-...Parental Controls are locked, you have a new access card provided by DIRECTV. "Reset Defaults" erases all of the receiver. System Setup Reset The Reset screen lets you restart the receiver, reset to factory defaults, or reset everything from the hard drive! WARNING: All your settings and scheduled recordings...
... how it was set at the factory. DIRECTV will be erased from system memory and starts over like a new receiver. "Reset Everything": Completely erases everything . Follow the onscreen directions to complete this process. 106 DIRECTV® DVR USER GUIDE Access Card Standard-...Parental Controls are locked, you have a new access card provided by DIRECTV. "Reset Defaults" erases all of the receiver. System Setup Reset The Reset screen lets you restart the receiver, reset to factory defaults, or reset everything from the hard drive! WARNING: All your settings and scheduled recordings...
System Manual
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...your receiver. Running the System Test (at the end of these: - If you diagnose and solve many common problems. Note that resetting your receiver twice in again. - DIRECTV® Receiver, then wait for 15 seconds, then plug it . If the above two items don't work, try reauthorizing your ... in a row will need to be logged into your account on the front of the DIRECTV® Plus DVR. Troubleshooting Tips Reset Button 4 5 6 7 8 CHAPTER 7 - Press the red RESET button behind the access card panel door on directv.com to be acquired. - It could take as much as 48 hours to...
...your receiver. Running the System Test (at the end of these: - If you diagnose and solve many common problems. Note that resetting your receiver twice in again. - DIRECTV® Receiver, then wait for 15 seconds, then plug it . If the above two items don't work, try reauthorizing your ... in a row will need to be logged into your account on the front of the DIRECTV® Plus DVR. Troubleshooting Tips Reset Button 4 5 6 7 8 CHAPTER 7 - Press the red RESET button behind the access card panel door on directv.com to be acquired. - It could take as much as 48 hours to...
System Manual
Page 112
...wait for instructions. 112 DIRECTV® DVR USER GUIDE Press any key on the remote to see Chapter 6, "System Setup, Remote Control" for program guide information to view. - Solution: - If satellite data acquisition still does not move forward, press the RESET button behind the access... panel door on a different input source than what you toggle between different video sources. Check that DIRECTV® Receiver and TV are both powered on . - Frequently Asked Questions ...
...wait for instructions. 112 DIRECTV® DVR USER GUIDE Press any key on the remote to see Chapter 6, "System Setup, Remote Control" for program guide information to view. - Solution: - If satellite data acquisition still does not move forward, press the RESET button behind the access... panel door on a different input source than what you toggle between different video sources. Check that DIRECTV® Receiver and TV are both powered on . - Frequently Asked Questions ...
System Manual
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... of ventilation and that nothing is on and enter your DIRECTV® Receiver back on top of the receiver. - If parental limits are affected. - DIRECTV DVR turns on or changes channels unexpectedly Your receiver changes to reset, then turn your parental lock code at the prompt. Frequently...is plugged into a wall outlet, make sure power strip is working , press the reset button on your home. - Wait 30 seconds for internal circuits to a different channel without a remote control command. 114 DIRECTV® DVR USER GUIDE Check the circuit breakers in (not all power strips have ...
... of ventilation and that nothing is on and enter your DIRECTV® Receiver back on top of the receiver. - If parental limits are affected. - DIRECTV DVR turns on or changes channels unexpectedly Your receiver changes to reset, then turn your parental lock code at the prompt. Frequently...is plugged into a wall outlet, make sure power strip is working , press the reset button on your home. - Wait 30 seconds for internal circuits to a different channel without a remote control command. 114 DIRECTV® DVR USER GUIDE Check the circuit breakers in (not all power strips have ...
System Manual
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...- Press the INPUT button on the front panel of the DIRECTV® Receiver. - Press the red RESET button behind the door on the TV remote control to a channel that is not currently broadcasting, or that DIRECTV DVR and TV are other scheduled recordings. Chapter Chapter Chapter... video source for instructions about to begin, so the receiver is nothing on the front panel of the receiver. Press the POWER button on your DIRECTV® Receiver. - Read Chapter 6, "Connections for Auxiliary Equipment" for your TV screen. Press MENU, select "Manage Recordings", then "To Do ...
...- Press the INPUT button on the front panel of the DIRECTV® Receiver. - Press the red RESET button behind the door on the TV remote control to a channel that is not currently broadcasting, or that DIRECTV DVR and TV are other scheduled recordings. Chapter Chapter Chapter... video source for instructions about to begin, so the receiver is nothing on the front panel of the receiver. Press the POWER button on your DIRECTV® Receiver. - Read Chapter 6, "Connections for Auxiliary Equipment" for your TV screen. Press MENU, select "Manage Recordings", then "To Do ...
System Manual
Page 116
There may be an obstruction to remove them or a DIRECTV installer at 1-800-531-5000. 116 DIRECTV® DVR USER GUIDE If there are no weather problems in your area, reset your DIRECTV® Receiver. - If there are usually temporary. Severe weather (rain, snow, hail etc.) may be a problem with the ...cables running from your satellite dish to your DIRECTV DVR using the red RESET button behind the door on the front of the receiver or by unplugging the receiver for 15 seconds and then plugging it back...
There may be an obstruction to remove them or a DIRECTV installer at 1-800-531-5000. 116 DIRECTV® DVR USER GUIDE If there are no weather problems in your area, reset your DIRECTV® Receiver. - If there are usually temporary. Severe weather (rain, snow, hail etc.) may be a problem with the ...cables running from your satellite dish to your DIRECTV DVR using the red RESET button behind the door on the front of the receiver or by unplugging the receiver for 15 seconds and then plugging it back...
System Manual
Page 118
...there is working, if applicable. - Verify that your DIRECTV Receiver. Possible Causes: - Solution: - Change the channel on the receiver or your DIRECTV® Receiver. If the issue continues, reset your surround sound system is no sound. Press the RESET button behind the access panel door on the front ... have changed on your TV. - Select the "Reset" item from your TV and the receiver may not be connected properly, or there may re-sync the audio. - Try replacing the cables between your receiver. 118 DIRECTV® DVR USER GUIDE The cables between your surround...
...there is working, if applicable. - Verify that your DIRECTV Receiver. Possible Causes: - Solution: - Change the channel on the receiver or your DIRECTV® Receiver. If the issue continues, reset your surround sound system is no sound. Press the RESET button behind the access panel door on the front ... have changed on your TV. - Select the "Reset" item from your TV and the receiver may not be connected properly, or there may re-sync the audio. - Try replacing the cables between your receiver. 118 DIRECTV® DVR USER GUIDE The cables between your surround...
System Manual
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... 480i. Solution: - If connected to stereo or surround sound system, verify components are on TV by your DIRECTV® Receiver is turned off. If the issue continues, reset your wireless phone jack. Press the RESET button behind the access panel door on TV? - Check the HD output resolutions and deselect those not supported...
... 480i. Solution: - If connected to stereo or surround sound system, verify components are on TV by your DIRECTV® Receiver is turned off. If the issue continues, reset your wireless phone jack. Press the RESET button behind the access panel door on TV? - Check the HD output resolutions and deselect those not supported...
System Manual
Page 149
...- Brings up commands from the remote control. Selects the item highlighted. 8. To get through all of the screen formats and resolutions. Your DIRECTV® Receiver still records and receives messages when powered off . The infrared sensor picks up the Main Menu to access settings and services. ...the remote to let you have any non-metal enclosure and it will not get the best out of the DIRECTV® Receiver. RESOLUTION INDICATORS - The access card slot, RESET button and receiver ID and model number are located behind the door panel. 149 REMOTE SENSOR - This button ...
...- Brings up commands from the remote control. Selects the item highlighted. 8. To get through all of the screen formats and resolutions. Your DIRECTV® Receiver still records and receives messages when powered off . The infrared sensor picks up the Main Menu to access settings and services. ...the remote to let you have any non-metal enclosure and it will not get the best out of the DIRECTV® Receiver. RESOLUTION INDICATORS - The access card slot, RESET button and receiver ID and model number are located behind the door panel. 149 REMOTE SENSOR - This button ...
System Manual
Page 153
.... 7. GUIDE - ACTIVE - Appendix 1: Receivers Front and Back Panels 1. DOOR PANEL, USB PORT - USB 2.0 Host(FRONT/REAR EACH 5V = 500mA) 2. Your DIRECTV Plus® DVR still records and receives messages when powered off . REMOTE SENSOR - With an optional RF remote you have any non-metal enclosure and... it has received the command. 3. Displays the onscreen program guide. 5. REC - SELECT - Displays the DIRECTV Interactive Home Page - DOOR PANEL - The access card slot, RESET button, receiver ID and model number are located behind the door panel. 153
.... 7. GUIDE - ACTIVE - Appendix 1: Receivers Front and Back Panels 1. DOOR PANEL, USB PORT - USB 2.0 Host(FRONT/REAR EACH 5V = 500mA) 2. Your DIRECTV Plus® DVR still records and receives messages when powered off . REMOTE SENSOR - With an optional RF remote you have any non-metal enclosure and... it has received the command. 3. Displays the onscreen program guide. 5. REC - SELECT - Displays the DIRECTV Interactive Home Page - DOOR PANEL - The access card slot, RESET button, receiver ID and model number are located behind the door panel. 153
System Manual
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Index Reset - 92, 102, 103, 106, 109, 112, 114, 115, 118, 119, 149, 153 Resolution - 29, 97, 101, 102, 112, 113, 118, 119, 149, 163, 164, 165 ...
Index Reset - 92, 102, 103, 106, 109, 112, 114, 115, 118, 119, 149, 153 Resolution - 29, 97, 101, 102, 112, 113, 118, 119, 149, 163, 164, 165 ...
Installation Guide
Page 9
The data format is running, it must be reset. 3.2 Data Port Interface Default Baud Rate All STBs have a default baud data rate of 42 March 5, 2008 DTV-MD-0058 DIRECTV Set-Top Box Information for the Installer STB is 1 start bit, 8 data bits, no parity, 1 stop bit, and no handshaking. Version 2.2 Page 9 of 9600. DIRECTV, Inc.
The data format is running, it must be reset. 3.2 Data Port Interface Default Baud Rate All STBs have a default baud data rate of 42 March 5, 2008 DTV-MD-0058 DIRECTV Set-Top Box Information for the Installer STB is 1 start bit, 8 data bits, no parity, 1 stop bit, and no handshaking. Version 2.2 Page 9 of 9600. DIRECTV, Inc.
Installation Guide
Page 14
...5, 2008 DTV-MD-0058 Version 2.2 Page 14 of Input Parameters? Service Command Parser Flowchart DIRECTV, Inc. YES Send STB Response = ACK_FCNOK (Parser is free) *Command Prefix (0xFA)? DIRECTV Set-Top Box Information for the Installer Start Send STB Response Send STB Response Send STB ...Response A = ACK_RESET = DATA_ERROR = CMDBUF_OVFL Reset Command Parser (Parser is not busy) *Known NO Command? YES Read...
...5, 2008 DTV-MD-0058 Version 2.2 Page 14 of Input Parameters? Service Command Parser Flowchart DIRECTV, Inc. YES Send STB Response = ACK_FCNOK (Parser is free) *Command Prefix (0xFA)? DIRECTV Set-Top Box Information for the Installer Start Send STB Response Send STB Response Send STB ...Response A = ACK_RESET = DATA_ERROR = CMDBUF_OVFL Reset Command Parser (Parser is not busy) *Known NO Command? YES Read...
Installation Guide
Page 15
... 2.2 Page 15 of parameters Parser timed out when receiving parameters Service command completed successfully Service command completed unsuccessfully Command parser reset - Communication data error Command parser reset - DIRECTV Set-Top Box Information for the Installer 4.7 STB Command Prefix 0xFA Required Command Prefix, precedes all commands 4.8 STB Responses Table 4-5: STB Responses List Response Code...
... 2.2 Page 15 of parameters Parser timed out when receiving parameters Service command completed successfully Service command completed unsuccessfully Command parser reset - Communication data error Command parser reset - DIRECTV Set-Top Box Information for the Installer 4.7 STB Command Prefix 0xFA Required Command Prefix, precedes all commands 4.8 STB Responses Table 4-5: STB Responses List Response Code...