System Manual
Page 5
...user guide applies to accommodate several models, your receiver and its user interface may vary slightly from DIRECTV CINEMA™. For information and pricing regarding programming, and HD Access, please visit directv.com. 5 If your programming package. • DIRECTV hardware, programming, and HD Access fee available separately... M P O R T A N T: • You must subscribe to HD Access in your receiver was designed to the DIRECTV® HD Receiver and the DIRECTV® Receiver. Because this user guide was not professionally installed or you 're plugged in, it's time to start...
...user guide applies to accommodate several models, your receiver and its user interface may vary slightly from DIRECTV CINEMA™. For information and pricing regarding programming, and HD Access, please visit directv.com. 5 If your programming package. • DIRECTV hardware, programming, and HD Access fee available separately... M P O R T A N T: • You must subscribe to HD Access in your receiver was designed to the DIRECTV® HD Receiver and the DIRECTV® Receiver. Because this user guide was not professionally installed or you 're plugged in, it's time to start...
System Manual
Page 7
... 48 GSN Game Lounge 48 Quicktune 49 ScoreGuide 49 TV Apps 50 CHAPTER 4: SETTINGS Setup and Activation 52 Guided Setup 52 Activate Your DIRECTV® Service 52 Connections 53 Your Phone Connection 53 Your Internet Connection 53 Connections for Auxiliary Equipment 54 System Setup 59 CHAPTER 5: HELP... & TROUBLESHOOTING Help 70 Troubleshooting Tips 71 Reset/Reauthorize Your Receiver 71 On-Screen Error Messages 72 System Software Updates 72 Run the System Test 73 Frequently Asked Questions 74 7
... 48 GSN Game Lounge 48 Quicktune 49 ScoreGuide 49 TV Apps 50 CHAPTER 4: SETTINGS Setup and Activation 52 Guided Setup 52 Activate Your DIRECTV® Service 52 Connections 53 Your Phone Connection 53 Your Internet Connection 53 Connections for Auxiliary Equipment 54 System Setup 59 CHAPTER 5: HELP... & TROUBLESHOOTING Help 70 Troubleshooting Tips 71 Reset/Reauthorize Your Receiver 71 On-Screen Error Messages 72 System Software Updates 72 Run the System Test 73 Frequently Asked Questions 74 7
System Manual
Page 8
TABLE OF CONTENTS CHAPTER 6: WARRANTY & OTHER INFORMATION Limited 90-Day Warranty 84 DIRECTV Protection Plan 87 FCC Customer Information 88 Terms & Conditions for Use of Software 92 APPENDICES Appendix 1: Receivers Front and Back Panel ........104 High-Definition Receiver 104 Standard-Definition Receiver 108 Appendix 2: How to Network Your HD Receiver .....112 Appendix 3: About High-Definition 119 Index 125 8
TABLE OF CONTENTS CHAPTER 6: WARRANTY & OTHER INFORMATION Limited 90-Day Warranty 84 DIRECTV Protection Plan 87 FCC Customer Information 88 Terms & Conditions for Use of Software 92 APPENDICES Appendix 1: Receivers Front and Back Panel ........104 High-Definition Receiver 104 Standard-Definition Receiver 108 Appendix 2: How to Network Your HD Receiver .....112 Appendix 3: About High-Definition 119 Index 125 8
System Manual
Page 9
Acquisition Date Dealer/Address/Phone Access Card * Receiver ID * 9 Product Information Keep your receiver. Model No. * Serial No. Attach it here and record the serial and model numbers in case you need them. *These numbers are typically located behind the card door on the front panel of your receipt to obtain warranty parts and service and for proof of acquisition.
Acquisition Date Dealer/Address/Phone Access Card * Receiver ID * 9 Product Information Keep your receiver. Model No. * Serial No. Attach it here and record the serial and model numbers in case you need them. *These numbers are typically located behind the card door on the front panel of your receipt to obtain warranty parts and service and for proof of acquisition.
System Manual
Page 10
...Keep these instructions. 3) Heed all warnings. 4) Follow all servicing to rain or moisture, does not operate normally, or has been dropped. 10 DIRECTV® NON-DVR USER GUIDE If the provided plug does not fit into the apparatus, the apparatus has been exposed to qualified service personnel. Safety... & Care Your DIRECTV® Receiver has been designed and manufactured to avoid injury from tip-over. 13) Unplug this apparatus during lightning storms or when unused for ...
...Keep these instructions. 3) Heed all warnings. 4) Follow all servicing to rain or moisture, does not operate normally, or has been dropped. 10 DIRECTV® NON-DVR USER GUIDE If the provided plug does not fit into the apparatus, the apparatus has been exposed to qualified service personnel. Safety... & Care Your DIRECTV® Receiver has been designed and manufactured to avoid injury from tip-over. 13) Unplug this apparatus during lightning storms or when unused for ...
System Manual
Page 11
... to dripping or splashing and no objects filled with care. • Have your DIRECTV® Receiver professionally serviced (do not stack the receiver on a flat, hard surface - The DIRECTV® Receiver should be connected to the grounding system of the building as practical. 11 Also,... Do not drop your components from fluctuations in particular 810-1 and 810-15, for compliance could impair performance or damage your DIRECTV® Receiver near water (for example, kitchen sink, bathtub, pool, damp basement). Changes or modifications not expressly approved by the party ...
... to dripping or splashing and no objects filled with care. • Have your DIRECTV® Receiver professionally serviced (do not stack the receiver on a flat, hard surface - The DIRECTV® Receiver should be connected to the grounding system of the building as practical. 11 Also,... Do not drop your components from fluctuations in particular 810-1 and 810-15, for compliance could impair performance or damage your DIRECTV® Receiver near water (for example, kitchen sink, bathtub, pool, damp basement). Changes or modifications not expressly approved by the party ...
System Manual
Page 14
... press a button, a green light at the top of equipment, an on . If your DIRECTV® System was installed professionally, your remote has already been programmed to operate your TV and DIRECTV® Receiver on or off or on -screen message will pop up to the system, so we'll... (for any other reason, press MENU, select "Parental, Fav's & Setup," then "System Setup," then "Remote Control" (SD Receivers: "Remote") and follow the step by that is your DIRECTV® Receiver. The mode switch must always be in a position that has not been programmed, or if you need to reprogram the...
... press a button, a green light at the top of equipment, an on . If your DIRECTV® System was installed professionally, your remote has already been programmed to operate your TV and DIRECTV® Receiver on or off or on -screen message will pop up to the system, so we'll... (for any other reason, press MENU, select "Parental, Fav's & Setup," then "System Setup," then "Remote Control" (SD Receivers: "Remote") and follow the step by that is your DIRECTV® Receiver. The mode switch must always be in a position that has not been programmed, or if you need to reprogram the...
System Manual
Page 18
...the guide from channel numbers 2 through 69. The guide holds up or down /left/right; use the RED button to 7 days of programming for HD receivers and 3 1/2 days of programming for shortcuts (use the GREEN button to move one cell at a time up/down ; You can be found in the... channel number to hide those channels. Local Channels Your DIRECTV-provided local channels can customize your subscription package are not part of the screen for SD receivers. Unsubscribed Channels 18 DIRECTV® NON-DVR USER GUIDE
...the guide from channel numbers 2 through 69. The guide holds up or down /left/right; use the RED button to 7 days of programming for HD receivers and 3 1/2 days of programming for shortcuts (use the GREEN button to move one cell at a time up/down ; You can be found in the... channel number to hide those channels. Local Channels Your DIRECTV-provided local channels can customize your subscription package are not part of the screen for SD receivers. Unsubscribed Channels 18 DIRECTV® NON-DVR USER GUIDE
System Manual
Page 19
If you 're watching. Program Guide Chapter Chapter Chapter Chapter Chapter Chapter 1 2 3 4 5 3D Channels High-Definition Receivers Just like the 3D experience in movie theatres, DIRECTV 3D makes you feel like you could reach out and touch whatever you want to see only the HD version of a ...channel in HD and requires HD Access, HD receiver (HR21, H21 or later), compatible 3D HDTV and 3D glasses. Note that if you do not have 3D-capable hardware, you will display. For more information, visit directv.com/3D Chapter 2 - Channels & Program Info 19 6 To find...
If you 're watching. Program Guide Chapter Chapter Chapter Chapter Chapter Chapter 1 2 3 4 5 3D Channels High-Definition Receivers Just like the 3D experience in movie theatres, DIRECTV 3D makes you feel like you could reach out and touch whatever you want to see only the HD version of a ...channel in HD and requires HD Access, HD receiver (HR21, H21 or later), compatible 3D HDTV and 3D glasses. Note that if you do not have 3D-capable hardware, you will display. For more information, visit directv.com/3D Chapter 2 - Channels & Program Info 19 6 To find...
System Manual
Page 20
... Per View Events Special events like UFC, Boxing, WWE and more are available 24 hours a day. Ordering PPV events works the same way as your receiver is connected to a land-based phone line or the Internet, you cancel it . See above for any reason before the program starts airing. As long... as ordering DIRECTV CINEMA movies from the program guide, highlight the title and press INFO on your remote to order. com. To order a movie from the program guide...
... Per View Events Special events like UFC, Boxing, WWE and more are available 24 hours a day. Ordering PPV events works the same way as your receiver is connected to a land-based phone line or the Internet, you cancel it . See above for any reason before the program starts airing. As long... as ordering DIRECTV CINEMA movies from the program guide, highlight the title and press INFO on your remote to order. com. To order a movie from the program guide...
System Manual
Page 24
... also press INFO to TVmail, the last five channels you want to watch, press SELECT and the receiver changes to highlight an option, then press SELECT. 24 DIRECTV® NON-DVR USER GUIDE On High-Definition Receivers the channel banner also provides easy access to display the channel banner while watching a program. Select...
... also press INFO to TVmail, the last five channels you want to watch, press SELECT and the receiver changes to highlight an option, then press SELECT. 24 DIRECTV® NON-DVR USER GUIDE On High-Definition Receivers the channel banner also provides easy access to display the channel banner while watching a program. Select...
System Manual
Page 25
...ve watched (up to 5). On StandardDefinition Receivers, press the YELLOW button on your remote and select "View Previous Channels". On Standard-Definition Receivers, press the YELLOW button on your remote to display the TV Options menu. DIRECTV sends messages to you watched, Favorite ...Channels, Closed Captioning, Audio and Video options, and Parental Controls. On SD Receivers and HD Receiver model H20, press MENU, select "TVmail & Caller ID," "Edit Settings"...
...ve watched (up to 5). On StandardDefinition Receivers, press the YELLOW button on your remote and select "View Previous Channels". On Standard-Definition Receivers, press the YELLOW button on your remote to display the TV Options menu. DIRECTV sends messages to you watched, Favorite ...Channels, Closed Captioning, Audio and Video options, and Parental Controls. On SD Receivers and HD Receiver model H20, press MENU, select "TVmail & Caller ID," "Edit Settings"...
System Manual
Page 26
... add or remove the current channel from : "All Channels", "Channels I Get", "Custom 1" and "Custom 2". Closed Captioning High-Definition Receivers Select the "CC" option, then select either "DIRECTV Subtitles" or "Closed Captioning" for the option you want . If one or the other can be "ON" at a time. option ... The display format is active, select the "Add..." Custom 1 and 2 are self-created lists of subtitles or closed captioning off.) 26 DIRECTV® NON-DVR USER GUIDE TV Options Favorite Channel Lists Select "Favorites" to update the program guide to show only the channels you want ...
... add or remove the current channel from : "All Channels", "Channels I Get", "Custom 1" and "Custom 2". Closed Captioning High-Definition Receivers Select the "CC" option, then select either "DIRECTV Subtitles" or "Closed Captioning" for the option you want . If one or the other can be "ON" at a time. option ... The display format is active, select the "Add..." Custom 1 and 2 are self-created lists of subtitles or closed captioning off.) 26 DIRECTV® NON-DVR USER GUIDE TV Options Favorite Channel Lists Select "Favorites" to update the program guide to show only the channels you want ...
System Manual
Page 27
..." to change audio to an alternate language, when available. Channels & Program Info 27 Select "Change Resolution & Format" to quickly lock or unlock your receiver. On Standard-Definition Receivers, press the YELLOW button on parental controls settings, see the "Parental Controls" section later in gray text. You can also customize your parental controls...
..." to change audio to an alternate language, when available. Channels & Program Info 27 Select "Change Resolution & Format" to quickly lock or unlock your receiver. On Standard-Definition Receivers, press the YELLOW button on parental controls settings, see the "Parental Controls" section later in gray text. You can also customize your parental controls...
System Manual
Page 28
...change to automatically. Search for Shows Finds shows by channel and time. 28 DIRECTV® NON-DVR USER GUIDE DIRECTV® HD Receiver Menu DIRECTV® Receiver Menu Manage Autotunes Check to see past and future) your receiver is set an Autotune by title, actor, or keyword that appears at the ... the entire Guide. Press MENU on your menu if you enable DIRECTV® Whole-Home DVR service. Menu Menu Use the main menu to Chapter 3, "DIRECTV® Whole-Home DVR service". My Playlist High-Definition Receivers An optional menu item that appear within the 7-day (3½day...
...change to automatically. Search for Shows Finds shows by channel and time. 28 DIRECTV® NON-DVR USER GUIDE DIRECTV® HD Receiver Menu DIRECTV® Receiver Menu Manage Autotunes Check to see past and future) your receiver is set an Autotune by title, actor, or keyword that appears at the ... the entire Guide. Press MENU on your menu if you enable DIRECTV® Whole-Home DVR service. Menu Menu Use the main menu to Chapter 3, "DIRECTV® Whole-Home DVR service". My Playlist High-Definition Receivers An optional menu item that appear within the 7-day (3½day...
System Manual
Page 29
... of phone calls into your home (assuming you have connected a land line and subscribe to use your entire DIRECTV® System. On HD Receivers (except model H20) "Help" can be found under "Parental, Fav's & Setup." Channels & Program Info 29 Parental, Fav's & Setup Set...parental control limits, choose favorite channels for a customized program guide, and choose settings for your TV, remote, and your DIRECTV Receiver. For model H20, select "Customer Care & Help" and then select "Help". Chapter Chapter Chapter Chapter Chapter Chapter 1 2 3 TVmail Messages from your telephone...
... of phone calls into your home (assuming you have connected a land line and subscribe to use your entire DIRECTV® System. On HD Receivers (except model H20) "Help" can be found under "Parental, Fav's & Setup." Channels & Program Info 29 Parental, Fav's & Setup Set...parental control limits, choose favorite channels for a customized program guide, and choose settings for your TV, remote, and your DIRECTV Receiver. For model H20, select "Customer Care & Help" and then select "Help". Chapter Chapter Chapter Chapter Chapter Chapter 1 2 3 TVmail Messages from your telephone...
System Manual
Page 30
...precise, however you close enough. You can move the highlight to the list on the keypad. 30 DIRECTV® NON-DVR USER GUIDE Then you can choose Delete (DEL) to get you don't always ...have to enter the initial article like "The" or "An." Standard-Definition Receivers SD receivers do not have to start over if you want and pressing SELECT. Search for Shows Search for...scroll or page down until you see your criterion within the 7-day (3 ½-day for SD receivers) program guide. This powerful tool finds all programs that match your title. Just the first few ...
...precise, however you close enough. You can move the highlight to the list on the keypad. 30 DIRECTV® NON-DVR USER GUIDE Then you can choose Delete (DEL) to get you don't always ...have to enter the initial article like "The" or "An." Standard-Definition Receivers SD receivers do not have to start over if you want and pressing SELECT. Search for Shows Search for...scroll or page down until you see your criterion within the 7-day (3 ½-day for SD receivers) program guide. This powerful tool finds all programs that match your title. Just the first few ...
System Manual
Page 33
This passcode will be allowed to spend or watch beyond limitations set and temporarily unlocked, turning the receiver off will turn parental controls back on just who's watching what, and requires a passcode to create a passcode. An onscreen message will.... Chapter Chapter Chapter Chapter Chapter Chapter 1 2 3 Parental Controls Parental Controls enable parents to place certain restrictions on . On High-Definition Receivers you want (see the current status, showing any restrictions. Using your entry to keep limitations where you can easily override the limits.
This passcode will be allowed to spend or watch beyond limitations set and temporarily unlocked, turning the receiver off will turn parental controls back on just who's watching what, and requires a passcode to create a passcode. An onscreen message will.... Chapter Chapter Chapter Chapter Chapter Chapter 1 2 3 Parental Controls Parental Controls enable parents to place certain restrictions on . On High-Definition Receivers you want (see the current status, showing any restrictions. Using your entry to keep limitations where you can easily override the limits.
System Manual
Page 34
...Other. Making multiple entries aimed at guessing the passcode is blocked. Select one second. On High-Definition Receivers you set ratings limits for Movies, TV and unrated shows. On SD Receivers, select "Ratings." each invalid passcode entered lengthens the delay for removing restrictions temporarily or permanently will .... Parental Controls Unlock Now When parental controls are displayed as tabs. Use the RED and GREEN keys to select the desired tab. 34 DIRECTV® NON-DVR USER GUIDE The Movies, TV and Other options are locked, a message appears if you try to tune to a ...
...Other. Making multiple entries aimed at guessing the passcode is blocked. Select one second. On High-Definition Receivers you set ratings limits for Movies, TV and unrated shows. On SD Receivers, select "Ratings." each invalid passcode entered lengthens the delay for removing restrictions temporarily or permanently will .... Parental Controls Unlock Now When parental controls are displayed as tabs. Use the RED and GREEN keys to select the desired tab. 34 DIRECTV® NON-DVR USER GUIDE The Movies, TV and Other options are locked, a message appears if you try to tune to a ...