System Manual
Page 7
...Favorite Channels 38 Manage Autotunes 39 To Do List 39 History 40 Purchases 40 Manual Autotunes 40 CHAPTER 3: EXTRAS Caller ID 42 DIRECTV® Whole-Home DVR Service 43 GameSearch 48 GSN Game Lounge 48 Quicktune 49 ScoreGuide 49 TV Apps 50 CHAPTER 4: SETTINGS ... 52 Guided Setup 52 Activate Your DIRECTV® Service 52 Connections 53 Your Phone Connection 53 Your Internet Connection 53 Connections for Auxiliary Equipment 54 System Setup 59 CHAPTER 5: HELP & TROUBLESHOOTING Help 70 Troubleshooting Tips 71 Reset/Reauthorize Your Receiver 71 On-Screen Error Messages 72 ...
...Favorite Channels 38 Manage Autotunes 39 To Do List 39 History 40 Purchases 40 Manual Autotunes 40 CHAPTER 3: EXTRAS Caller ID 42 DIRECTV® Whole-Home DVR Service 43 GameSearch 48 GSN Game Lounge 48 Quicktune 49 ScoreGuide 49 TV Apps 50 CHAPTER 4: SETTINGS ... 52 Guided Setup 52 Activate Your DIRECTV® Service 52 Connections 53 Your Phone Connection 53 Your Internet Connection 53 Connections for Auxiliary Equipment 54 System Setup 59 CHAPTER 5: HELP & TROUBLESHOOTING Help 70 Troubleshooting Tips 71 Reset/Reauthorize Your Receiver 71 On-Screen Error Messages 72 ...
System Manual
Page 34
... passcode entered lengthens the delay for removing restrictions temporarily or permanently will appear. On SD Receivers, select "Ratings." On High-Definition Receivers you try to tune to select the desired tab. 34 DIRECTV® NON-DVR USER GUIDE Select "Parental" then "Unlock All" and enter your ...Movies, TV and unrated shows. To temporarily unlock a particular program select "Unlock Now" and enter your passcode, call 1-800-531-5000 to reset it. Ratings Limits The Ratings feature lets you forget your passcode. For more unlock options, press MENU, select "Parental Fav's & Setup", ...
... passcode entered lengthens the delay for removing restrictions temporarily or permanently will appear. On SD Receivers, select "Ratings." On High-Definition Receivers you try to tune to select the desired tab. 34 DIRECTV® NON-DVR USER GUIDE Select "Parental" then "Unlock All" and enter your ...Movies, TV and unrated shows. To temporarily unlock a particular program select "Unlock Now" and enter your passcode, call 1-800-531-5000 to reset it. Ratings Limits The Ratings feature lets you forget your passcode. For more unlock options, press MENU, select "Parental Fav's & Setup", ...
System Manual
Page 52
... information from the satellite for you and subscribe to DIRECTV service. 52 DIRECTV® NON-DVR USER GUIDE Note your receiver ID and access card numbers. The DIRECTV® Receiver will need to follow the guided setup screens before starting DIRECTV service. 1. After these setup procedures are complete, ...turn on. (Make sure your TV is activate your DIRECTV® service. Use the Product Information page to : 1. Setup and Activation Guided Setup If your receiver was not professionally installed, or you have had to reset your receiver for any reason, you 're ready, just call ...
... information from the satellite for you and subscribe to DIRECTV service. 52 DIRECTV® NON-DVR USER GUIDE Note your receiver ID and access card numbers. The DIRECTV® Receiver will need to follow the guided setup screens before starting DIRECTV service. 1. After these setup procedures are complete, ...turn on. (Make sure your TV is activate your DIRECTV® service. Use the Product Information page to : 1. Setup and Activation Guided Setup If your receiver was not professionally installed, or you have had to reset your receiver for any reason, you 're ready, just call ...
System Manual
Page 64
... while preserving the proportion of the picture that matches your TV. You can support so your TV doesn't support, the receiver will reset the setting after a few seconds. 64 DIRECTV® NON-DVR USER GUIDE If you view programming in a format that came with your HDTV is broadcast in Letterbox ... vertically or horizontally to choose "Letterbox" which places bars on the top and bottom of the bars displayed when you select a resolution your receiver can pass the proper signal. To find the resolutions your TV supports, check the user's guide that does not fit your TV screen, your...
... while preserving the proportion of the picture that matches your TV. You can support so your TV doesn't support, the receiver will reset the setting after a few seconds. 64 DIRECTV® NON-DVR USER GUIDE If you view programming in a format that came with your HDTV is broadcast in Letterbox ... vertically or horizontally to choose "Letterbox" which places bars on the top and bottom of the bars displayed when you select a resolution your receiver can pass the proper signal. To find the resolutions your TV supports, check the user's guide that does not fit your TV screen, your...
System Manual
Page 65
... and TV positions to the Internet. To clear current AV1, AV2 and TV settings use the "Reset Remote" option. Note: This option is in the left-most position, it controls your DIRECTV receiver. Remote Control When the MODE switch on your TV, DVD, VCR or Stereo. Settings 65 ...6 5 4 3 2 1 Chapter Chapter Chapter Chapter Chapter Chapter System Setup Chapter 4 - See Appendix 2 for details. Network Setup High-Definition Receivers Select "Network Setup" ...
... and TV positions to the Internet. To clear current AV1, AV2 and TV settings use the "Reset Remote" option. Note: This option is in the left-most position, it controls your DIRECTV receiver. Remote Control When the MODE switch on your TV, DVD, VCR or Stereo. Settings 65 ...6 5 4 3 2 1 Chapter Chapter Chapter Chapter Chapter Chapter System Setup Chapter 4 - See Appendix 2 for details. Network Setup High-Definition Receivers Select "Network Setup" ...
System Manual
Page 68
... Parental Controls are locked, you restart the receiver, reset to factory defaults, or reset everything from system memory and starts over like a new receiver, starting over with Guided Setup. "Reset Everything" Completely erases everything . This option does not affect your password to reset the receiver. 68 DIRECTV® NON-DVR USER GUIDE "Reset Defaults" erases all of your personal...
... Parental Controls are locked, you restart the receiver, reset to factory defaults, or reset everything from system memory and starts over like a new receiver, starting over with Guided Setup. "Reset Everything" Completely erases everything . This option does not affect your password to reset the receiver. 68 DIRECTV® NON-DVR USER GUIDE "Reset Defaults" erases all of your personal...
System Manual
Page 71
... or remote button presses try unplugging the power cord of the DIRECTV® Receiver for program guide information to be corrected by performing a simple reset of receiver, this section) can be acquired. If you diagnose and solve many common problems. Troubleshooting Tips HD & SD Receivers Reset Button (Your equipment may not look exactly like the model...
... or remote button presses try unplugging the power cord of the DIRECTV® Receiver for program guide information to be corrected by performing a simple reset of receiver, this section) can be acquired. If you diagnose and solve many common problems. Troubleshooting Tips HD & SD Receivers Reset Button (Your equipment may not look exactly like the model...
System Manual
Page 74
...have been activated. Press any key on the front of the DIRECTV® Receiver and wait for program guide information to be acquired. Your TV's timer may be about to begin, so the receiver is on or changes channels unexpectedly Your receiver changes to a different channel without a remote control command. A... move forward, press the RESET button behind the access panel door on the remote to see if there are other scheduled autotunes. May happen if your TV owner's manual to turn off the TV's timer. 74 DIRECTV® NON-DVR USER GUIDE DIRECTV® Receiver turns on the screen,...
...have been activated. Press any key on the front of the DIRECTV® Receiver and wait for program guide information to be acquired. Your TV's timer may be about to begin, so the receiver is on or changes channels unexpectedly Your receiver changes to a different channel without a remote control command. A... move forward, press the RESET button behind the access panel door on the remote to see if there are other scheduled autotunes. May happen if your TV owner's manual to turn off the TV's timer. 74 DIRECTV® NON-DVR USER GUIDE DIRECTV® Receiver turns on the screen,...
System Manual
Page 76
...or power cord is not working . • If the power strip is not plugged in at both the wall outlet and rear panel of the receiver: • Verify power cord is plugged in to pressing the buttons on remote. • If still not responding, check batteries - If remote ...is not turning on with either the remote or from the front panel. Frequently Asked Questions DIRECTV® Receiver will not turn on Your receiver won't turn on the receiver: • Make sure mode switch is all power strips have a reset button). 76 DIRECTV® NON-DVR USER GUIDE
...or power cord is not working . • If the power strip is not plugged in at both the wall outlet and rear panel of the receiver: • Verify power cord is plugged in to pressing the buttons on remote. • If still not responding, check batteries - If remote ...is not turning on with either the remote or from the front panel. Frequently Asked Questions DIRECTV® Receiver will not turn on Your receiver won't turn on the receiver: • Make sure mode switch is all power strips have a reset button). 76 DIRECTV® NON-DVR USER GUIDE
System Manual
Page 77
... have been activated due to reset, then turn your DIRECTV® Receiver back on your parental lock code at the prompt. Parental viewing limits may have been activated on and enter your DIRECTV® Receiver. Chapter Chapter Chapter Chapter Chapter Chapter 1 2 3 Frequently Asked Questions DIRECTV® Receiver Turns off while playing Your receiver turns off unexpectedly. If parental...
... have been activated due to reset, then turn your DIRECTV® Receiver back on your parental lock code at the prompt. Parental viewing limits may have been activated on and enter your DIRECTV® Receiver. Chapter Chapter Chapter Chapter Chapter Chapter 1 2 3 Frequently Asked Questions DIRECTV® Receiver Turns off while playing Your receiver turns off unexpectedly. If parental...
System Manual
Page 78
... also check all the cable connections between your DIRECTV® Receiver using the red RESET button behind the door on the front of the receiver or by unplugging the receiver for loose or broken connections. - Possible Causes: - If there are no weather problems in your area, reset your DIRECTV® Receiver and the satellite dish for 15 seconds...
... also check all the cable connections between your DIRECTV® Receiver using the red RESET button behind the door on the front of the receiver or by unplugging the receiver for loose or broken connections. - Possible Causes: - If there are no weather problems in your area, reset your DIRECTV® Receiver and the satellite dish for 15 seconds...
System Manual
Page 80
...on the receiver or your TV. - If the issue continues, reset your DIRECTV Receiver. A setting (such as mute or volume) may have changed on your TV and the receiver may not be connected properly, or there may be set up incorrectly. Try replacing the cables between your DIRECTV® Receiver. No Audio...or surround sound system. 80 DIRECTV® NON-DVR USER GUIDE Possible Causes: - Problem with how the program was produced or how it was sent to your DIRECTV® Receiver, but there is no sound. Refer to DIRECTV for assistance. - Press the RESET button behind the access panel ...
...on the receiver or your TV. - If the issue continues, reset your DIRECTV Receiver. A setting (such as mute or volume) may have changed on your TV and the receiver may not be connected properly, or there may be set up incorrectly. Try replacing the cables between your DIRECTV® Receiver. No Audio...or surround sound system. 80 DIRECTV® NON-DVR USER GUIDE Possible Causes: - Problem with how the program was produced or how it was sent to your DIRECTV® Receiver, but there is no sound. Refer to DIRECTV for assistance. - Press the RESET button behind the access panel ...
System Manual
Page 81
... "Parental, Fav's & Setup," then select "System Setup." The Caller ID feature in Chapter 3. - Press the RESET button. Depending on your DIRECTV® Receiver is working Caller ID information isn't showing on TV by changing the input to the correct mode. - Chapter Chapter...is on the right side. If connected to Caller ID service through your DIRECTV® Receiver. Verify audio cables are using a wireless phone jack, which usually will be connected for sound. - If the issue continues, reset your local phone company. - Possible Causes: - You are secure and ...
... "Parental, Fav's & Setup," then select "System Setup." The Caller ID feature in Chapter 3. - Press the RESET button. Depending on your DIRECTV® Receiver is working Caller ID information isn't showing on TV by changing the input to the correct mode. - Chapter Chapter...is on the right side. If connected to Caller ID service through your DIRECTV® Receiver. Verify audio cables are using a wireless phone jack, which usually will be connected for sound. - If the issue continues, reset your local phone company. - Possible Causes: - You are secure and ...
System Manual
Page 105
...to access settings and services. 5. SELECT - Each time you have any nonmetal enclosure and it has received the command. 2. Note: The RES button on a sticker underneath the unit. DOOR PANEL - Displays the DIRECTV Active Channel - INFO - You cannot have an optional RF remote, this sensor or else the ... the front panel only changes the resolution. MENU - GUIDE - The FORMAT button on or off . The access card slot, RESET button, receiver ID and model number are located behind the door panel. Older models may not support 1080p). With an optional RF remote you know...
...to access settings and services. 5. SELECT - Each time you have any nonmetal enclosure and it has received the command. 2. Note: The RES button on a sticker underneath the unit. DOOR PANEL - Displays the DIRECTV Active Channel - INFO - You cannot have an optional RF remote, this sensor or else the ... the front panel only changes the resolution. MENU - GUIDE - The FORMAT button on or off . The access card slot, RESET button, receiver ID and model number are located behind the door panel. Older models may not support 1080p). With an optional RF remote you know...
System Manual
Page 109
...RESET button, receiver ID and model number are located behind the door panel. 109 The power light flashes when you know it has received the command. 2. Displays the on the remote to access settings and services. 5. ACTIVE - DOOR PANEL - Appendix 1: Receivers Front and Back Panels 1. MENU - Your DIRECTV® Receiver... program guide. 4. Selects the item highlighted. 7. GUIDE - Turns your DIRECTV® Receiver on -screen highlight up commands from the remote control. 3. Displays the DIRECTV Active™ Channel - local weather, horoscopes, lottery and more. 8. ...
...RESET button, receiver ID and model number are located behind the door panel. 109 The power light flashes when you know it has received the command. 2. Displays the on the remote to access settings and services. 5. ACTIVE - DOOR PANEL - Appendix 1: Receivers Front and Back Panels 1. MENU - Your DIRECTV® Receiver... program guide. 4. Selects the item highlighted. 7. GUIDE - Turns your DIRECTV® Receiver on -screen highlight up commands from the remote control. 3. Displays the DIRECTV Active™ Channel - local weather, horoscopes, lottery and more. 8. ...
System Manual
Page 127
... - 32 Remote Control - 14-15, 65, 66, back cover buttons - 14-15 modes - 14, 65 problems - 82 Repair - 11, 84, 85, 86, 87, 91 Reset passcode - 34 receiver - 71, 74, 76, 105, 109 Resolution - 27, 63, 64, 105, 119, 120, 121 Resolution Indicator - 105 Restart - 68 RF Remote - 66 Router - 112, 113...
... - 32 Remote Control - 14-15, 65, 66, back cover buttons - 14-15 modes - 14, 65 problems - 82 Repair - 11, 84, 85, 86, 87, 91 Reset passcode - 34 receiver - 71, 74, 76, 105, 109 Resolution - 27, 63, 64, 105, 119, 120, 121 Resolution Indicator - 105 Restart - 68 RF Remote - 66 Router - 112, 113...
Installation Guide
Page 15
... 2.2 Page 15 of parameters Parser timed out when receiving parameters Service command completed successfully Service command completed unsuccessfully Command parser reset - DIRECTV Set-Top Box Information for the Installer 4.7 STB Command Prefix 0xFA Required Command Prefix, ... NACK_FCNOK ACK_RESET NACK_BUSY NACK_INUSE NACK_PREFIX DATA_ERROR CMDBUF_OVFL Description Command Acknowledge Command Unknown Parser received the correct number of 42 March 5, 2008 DTV-MD-0058 Command buffer DIRECTV, Inc. break condition detected A previous service command is pending completion Command ...
... 2.2 Page 15 of parameters Parser timed out when receiving parameters Service command completed successfully Service command completed unsuccessfully Command parser reset - DIRECTV Set-Top Box Information for the Installer 4.7 STB Command Prefix 0xFA Required Command Prefix, ... NACK_FCNOK ACK_RESET NACK_BUSY NACK_INUSE NACK_PREFIX DATA_ERROR CMDBUF_OVFL Description Command Acknowledge Command Unknown Parser received the correct number of 42 March 5, 2008 DTV-MD-0058 Command buffer DIRECTV, Inc. break condition detected A previous service command is pending completion Command ...