Worldwide Limited Warranty and Technical Support 2 year
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... Warranty does not apply to new. YOU SHOULD MAKE REGULAR BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. Compaq products are installed, whichever is longer. Spare parts are warranted to be new or equivalent to expendable...
... Warranty does not apply to new. YOU SHOULD MAKE REGULAR BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. Compaq products are installed, whichever is longer. Spare parts are warranted to be new or equivalent to expendable...
Hard Drive White Paper
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HP Notebook Hard Drive Measures of care, diagnosis and maintenance Introduction...2 HP Notebook LidSwitch Policy...3 Notebook F10 Setup Hard Drive Self-Test 3 Minimum System BIOS Required...4 Hard Drive Mounting Screw...4 HP Recommendations for Notebook Users 5 Hard Drive Troubleshooting Flowchart...6
HP Notebook Hard Drive Measures of care, diagnosis and maintenance Introduction...2 HP Notebook LidSwitch Policy...3 Notebook F10 Setup Hard Drive Self-Test 3 Minimum System BIOS Required...4 Hard Drive Mounting Screw...4 HP Recommendations for Notebook Users 5 Hard Drive Troubleshooting Flowchart...6
Hard Drive White Paper
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...errors to the hard drive on and the hard drive is turned on a "first available space" basis. Other types of hard drive performance issues that occurs • While the notebook is impacted because the hard drive reading/writing heads have made significant improvements to the drive's susceptibility to ...system bugs, and/or file corruption. In each new generation of hard drives, the manufacturers have to shock events. When a file is fragmented, the hard drive throughput performance is turned off the notebook before the operating system shuts down can create corrupted boot files,...
...errors to the hard drive on and the hard drive is turned on a "first available space" basis. Other types of hard drive performance issues that occurs • While the notebook is impacted because the hard drive reading/writing heads have made significant improvements to the drive's susceptibility to ...system bugs, and/or file corruption. In each new generation of hard drives, the manufacturers have to shock events. When a file is fragmented, the hard drive throughput performance is turned off the notebook before the operating system shuts down can create corrupted boot files,...
Hard Drive White Paper
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...AC power or on DC power, away from AC power before the display lid is detected in conjunction with his or her notebook. Initiating the enhanced hard drive self-test includes the following URL: http://welcome.hp.com/country/us /en/support.html to the Evo N400 and Evo N600... use an external keyboard and monitor, activating Standby upon lid closure in addition to download the latest BIOS update. Notebook F10 Setup Hard Drive Self-Test HP has enhanced the Hard Drive Self-Test routine which is available as one test option. The short and long versions of the tests, the process...
...AC power or on DC power, away from AC power before the display lid is detected in conjunction with his or her notebook. Initiating the enhanced hard drive self-test includes the following URL: http://welcome.hp.com/country/us /en/support.html to the Evo N400 and Evo N600... use an external keyboard and monitor, activating Standby upon lid closure in addition to download the latest BIOS update. Notebook F10 Setup Hard Drive Self-Test HP has enhanced the Hard Drive Self-Test routine which is available as one test option. The short and long versions of the tests, the process...
Hard Drive White Paper
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... support the installed hard drive. Minimum System BIOS Required Notebook Platform HP Compaq Business nc8000 HP Compaq Business nw8000 HP Compaq Business nc6000 HP Compaq Business nc4000 Series HP Compaq Business nx9000 Series HP Compaq Business nx5000 Compaq Evo N620c Compaq Evo N610c/v Compaq Evo N600c Compaq Evo N800c Compaq Evo N410c Compaq Evo N400c BIOS Version... number 360380-001. • For HP Pavilion ze4300/ze4400/ze4500/ze5300/ze5400/ze5500 and HP Compaq nx9000/ nx9005/nx9010 models, use bulk HDD spare kit part number 361188-001. Therefore, these screws must be replaced from the...
... support the installed hard drive. Minimum System BIOS Required Notebook Platform HP Compaq Business nc8000 HP Compaq Business nw8000 HP Compaq Business nc6000 HP Compaq Business nc4000 Series HP Compaq Business nx9000 Series HP Compaq Business nx5000 Compaq Evo N620c Compaq Evo N610c/v Compaq Evo N600c Compaq Evo N800c Compaq Evo N410c Compaq Evo N400c BIOS Version... number 360380-001. • For HP Pavilion ze4300/ze4400/ze4500/ze5300/ze5400/ze5500 and HP Compaq nx9000/ nx9005/nx9010 models, use bulk HDD spare kit part number 361188-001. Therefore, these screws must be replaced from the...
Hard Drive White Paper
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...; Regularly check the HP Web site for information: - As a result, movement of data to the hard drive. During Defrag, data is decreased. HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into Standby mode before transporting it from one location to another. • Upgrade to the...
...; Regularly check the HP Web site for information: - As a result, movement of data to the hard drive. During Defrag, data is decreased. HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into Standby mode before transporting it from one location to another. • Upgrade to the...
Maintenance and Service Guide
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Mass Storage RAM Audio System Keyboard and Pointing Device LAN (certain models) Wireless LAN (certain models) 20- to 60-GB removable hard drive with 101/102 key emulation. Embedded numeric keypad. 12 function (Fn) keys 5 user-programmable One-Touch buttons Touch pad with integrated scroll pad,... models) 24x CD-ROM, 8x DVD, CD-RW, or CD-RW/DVD drive (or higher) At least 128 MB SDRAM preinstalled HP Pavilion ze5x00, ze4x00, HP Compaq nx9010, nx9008, nx9005, Compaq Evo N1050v, Compaq Presario 2500, and Compaq Presario 2100: 2 slots for PC2100 DDR-266 SDRAM modules Up to 512 MB SDRAM using 512...
Mass Storage RAM Audio System Keyboard and Pointing Device LAN (certain models) Wireless LAN (certain models) 20- to 60-GB removable hard drive with 101/102 key emulation. Embedded numeric keypad. 12 function (Fn) keys 5 user-programmable One-Touch buttons Touch pad with integrated scroll pad,... models) 24x CD-ROM, 8x DVD, CD-RW, or CD-RW/DVD drive (or higher) At least 128 MB SDRAM preinstalled HP Pavilion ze5x00, ze4x00, HP Compaq nx9010, nx9008, nx9005, Compaq Evo N1050v, Compaq Presario 2500, and Compaq Presario 2100: 2 slots for PC2100 DDR-266 SDRAM modules Up to 512 MB SDRAM using 512...
Maintenance and Service Guide
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Accessory Memory F4694-60901 317434-001 F4695-60901 317435-001 F4696-60901 317436-001 Hard Drives 0950-4193 319412-001 0950-4318 0950-4287 0950-4168 0950-4162 319413-001 0950-4319 0950-4360 0950-4176 0950-4320 319414-001 0950-... 8120-6312 317444-011 8120-6314 317444-002 317444-061 8120-6316 317444-291 Description 128MB DDR266B 256MB DDR266B 512MB DDR266B Table 1-7. Accessories Pavilion ze5x00, nx9010, nx9008, and Presario 2500 Pavilion ze4x00, nx9005, and Evo N1050v • • • • • • HDD-20 GB 9.5mm, Hitachi ATA100 • • HDD...
Accessory Memory F4694-60901 317434-001 F4695-60901 317435-001 F4696-60901 317436-001 Hard Drives 0950-4193 319412-001 0950-4318 0950-4287 0950-4168 0950-4162 319413-001 0950-4319 0950-4360 0950-4176 0950-4320 319414-001 0950-... 8120-6312 317444-011 8120-6314 317444-002 317444-061 8120-6316 317444-291 Description 128MB DDR266B 256MB DDR266B 512MB DDR266B Table 1-7. Accessories Pavilion ze5x00, nx9010, nx9008, and Presario 2500 Pavilion ze4x00, nx9005, and Evo N1050v • • • • • • HDD-20 GB 9.5mm, Hitachi ATA100 • • HDD...
Maintenance and Service Guide
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... button to turn notebook on , reprogram the BIOS, and replace the top case, replace the motherboard. If monitor shows activity but one SDRAM module is blank, replace switchboard PCA, replace motherboard. Remove all but OS does not start from floppy drive, reload hard drive, replace hard drive. 3-8 Troubleshooting and... adapter, remove the battery and any other SDRAM module and try again. Reinsert any PC cards, press the reset button to turn notebook off , and then press power button to turn notebook off , and reconnect power and try again. If the power status light does not...
... button to turn notebook on , reprogram the BIOS, and replace the top case, replace the motherboard. If monitor shows activity but one SDRAM module is blank, replace switchboard PCA, replace motherboard. Remove all but OS does not start from floppy drive, reload hard drive, replace hard drive. 3-8 Troubleshooting and... adapter, remove the battery and any other SDRAM module and try again. Reinsert any PC cards, press the reset button to turn notebook off , and then press power button to turn notebook off , and reconnect power and try again. If the power status light does not...
Maintenance and Service Guide
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... order. Restart notebook. Check for corrupt files on battery LEDs. Symptom Does not boot on battery, but boots on AC Does not boot from floppy drive Does not boot from floppy drive, check for disk in BIOS Setup. Check battery level on hard drive, use Recovery CDs to reinstall factory software onto hard drive, replace hard drive. Check battery...
... order. Restart notebook. Check for corrupt files on battery LEDs. Symptom Does not boot on battery, but boots on AC Does not boot from floppy drive Does not boot from floppy drive, check for disk in BIOS Setup. Check battery level on hard drive, use Recovery CDs to reinstall factory software onto hard drive, replace hard drive. Check battery...
Maintenance and Service Guide
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... customer abuse. Check notebook and drive for alternate noise sources, such as PCMCIA drive or fan. See quality statement on External display does not work Hard disk Hard disk never spins Hard disk makes clunking or scratching noise Hard disk makes buzzing or whining noise Check connections. External display Motherboard Hard drive or connector Motherboard Hard drive Depends on page 53...
... customer abuse. Check notebook and drive for alternate noise sources, such as PCMCIA drive or fan. See quality statement on External display does not work Hard disk Hard disk never spins Hard disk makes clunking or scratching noise Hard disk makes buzzing or whining noise Check connections. External display Motherboard Hard drive or connector Motherboard Hard drive Depends on page 53...
Maintenance and Service Guide
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... Call Center: Suggestions Run virus scan program. Check hard disk using Tools tab in disk's Properties sheet. Repair Center: Likely Causes Hard drive No response from floppy drive. Clean with e-Diagtools diagnostics. Press Play button. ...drive, try using Control Panel, Administrative Tools, and Computer Management under Storage. Check partitions using HP certified media. Hard disk allocates approximately 20 MB to diagnostic software. CD/DVD drive Repair Center: Comments Make sure floppy drive is unavailable for other media. DVD may be double-sided. Restart notebook...
... Call Center: Suggestions Run virus scan program. Check hard disk using Tools tab in disk's Properties sheet. Repair Center: Likely Causes Hard drive No response from floppy drive. Clean with e-Diagtools diagnostics. Press Play button. ...drive, try using Control Panel, Administrative Tools, and Computer Management under Storage. Check partitions using HP certified media. Hard disk allocates approximately 20 MB to diagnostic software. CD/DVD drive Repair Center: Comments Make sure floppy drive is unavailable for other media. DVD may be double-sided. Restart notebook...
Maintenance and Service Guide
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Make sure air vents are not blocked. Press ctrl+alt+del to charge CMOS battery. Restart notebook. Make sure hard drive has adequate free space. Delete temporary and unneeded files. Check settings in AC adapter for 24 hours to see previous symptom. ...previous symptom. Check thermal contact between CPU and heat sink. Port replicator is not responding. Service Manual Troubleshooting and Diagnostics 3-19 If notebook's hard drive frequently runs (as virus scanning or file browsers) can affect performance. Check heat sink for overheating-see if an application is not repairable...
Make sure air vents are not blocked. Press ctrl+alt+del to charge CMOS battery. Restart notebook. Make sure hard drive has adequate free space. Delete temporary and unneeded files. Check settings in AC adapter for 24 hours to see previous symptom. ...previous symptom. Check thermal contact between CPU and heat sink. Port replicator is not responding. Service Manual Troubleshooting and Diagnostics 3-19 If notebook's hard drive frequently runs (as virus scanning or file browsers) can affect performance. Check heat sink for overheating-see if an application is not repairable...
Service Manual
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Notebook Products Notebook Product CPU Display Hard Drive Nx9010 Notebook PC DG071A ABG Pentium 4-D 2.66-GHz 15.0-in SXGA+ 40 GB DG071A AB1 Pentium 4-D 2....DG231A ABD Pentium 4-D 2.8-GHz 15.0-in XGA 40 GB DG231A ABE Pentium 4-D 2.8-GHz 15.0-in XGA 40 GB CD/DVD Drives Standard SDRAM/ Video Mem Communication combination 512 MB/64 MB iNIC + modem + + diskette integrated 802.11b combination 512 MB/... Manual Product Information 1-1 1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is subject to change. Table 1-1.
Notebook Products Notebook Product CPU Display Hard Drive Nx9010 Notebook PC DG071A ABG Pentium 4-D 2.66-GHz 15.0-in SXGA+ 40 GB DG071A AB1 Pentium 4-D 2....DG231A ABD Pentium 4-D 2.8-GHz 15.0-in XGA 40 GB DG231A ABE Pentium 4-D 2.8-GHz 15.0-in XGA 40 GB CD/DVD Drives Standard SDRAM/ Video Mem Communication combination 512 MB/64 MB iNIC + modem + + diskette integrated 802.11b combination 512 MB/... Manual Product Information 1-1 1 Product Information The following list of HP and Compaq notebook products is current at the time of publication but is subject to change. Table 1-1.
Service Manual
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Notebook Product DG231A ABF CPU Pentium 4-D 2.8-GHz Display 15.0-in XGA DG231A ABH Pentium 4-D 2.8-GHz 15.0-in XGA DG231A ABN Pentium 4-D 2.8-GHz 15.0-... Pentium 4-D 2.66-GHz 15.0-in XGA DG232A ABH Pentium 4-D 2.66-GHz 15.0-in XGA DG232A ABN Pentium 4-D 2.66-GHz 15.0-in XGA Hard Drive 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40... GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB CD/DVD Drives Standard SDRAM/ Video Mem Communication combination 512 MB/64 MB iNIC + modem + diskette integrated combination 512 MB/64 MB iNIC + modem + ...
Notebook Product DG231A ABF CPU Pentium 4-D 2.8-GHz Display 15.0-in XGA DG231A ABH Pentium 4-D 2.8-GHz 15.0-in XGA DG231A ABN Pentium 4-D 2.8-GHz 15.0-... Pentium 4-D 2.66-GHz 15.0-in XGA DG232A ABH Pentium 4-D 2.66-GHz 15.0-in XGA DG232A ABN Pentium 4-D 2.66-GHz 15.0-in XGA Hard Drive 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40... GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB CD/DVD Drives Standard SDRAM/ Video Mem Communication combination 512 MB/64 MB iNIC + modem + diskette integrated combination 512 MB/64 MB iNIC + modem + ...
Service Manual
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Notebook Product CPU Display DG232A ABT Pentium 4-D 2.66-GHz 15.0-in XGA DG232A ABU Pentium 4-D 2.66-GHz 15.0-in XGA DG232A ABV Pentium 4-D 2.....0-in XGA DG233A ABH Celeron-D 2.0-GHz 15.0-in XGA DG233A ABN Celeron-D 2.0-GHz 15.0-in XGA DG233A ABT Celeron-D 2.0-GHz 15.0-in XGA Hard Drive 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40... GB 40 GB 40 GB 40 GB 40 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB CD/DVD Drives Standard SDRAM/ Video Mem Communication combination 256 MB/64 MB iNIC + modem + diskette integrated combination 256 MB/64 MB iNIC + modem + ...
Notebook Product CPU Display DG232A ABT Pentium 4-D 2.66-GHz 15.0-in XGA DG232A ABU Pentium 4-D 2.66-GHz 15.0-in XGA DG232A ABV Pentium 4-D 2.....0-in XGA DG233A ABH Celeron-D 2.0-GHz 15.0-in XGA DG233A ABN Celeron-D 2.0-GHz 15.0-in XGA DG233A ABT Celeron-D 2.0-GHz 15.0-in XGA Hard Drive 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40... GB 40 GB 40 GB 40 GB 40 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB CD/DVD Drives Standard SDRAM/ Video Mem Communication combination 256 MB/64 MB iNIC + modem + diskette integrated combination 256 MB/64 MB iNIC + modem + ...
Service Manual
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Notebook Product CPU DG233A ABU Celeron-D 2.0-GHz DG233A ABV Celeron-D 2.0-GHz DG233A ABY Celeron-D 2.0-GHz DG233A ABZ Celeron-D 2.0-GHz DG233A AB7 Celeron-D 2.0-GHz DG233A AB8...15.0-in XGA 15.0-in XGA 15.0-in XGA 15.0-in XGA 15.0-in XGA 15.0-in XGA 15.0-in XGA 15.0-in XGA Hard Drive 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB... GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB CD/DVD Drives Standard SDRAM/ Video Mem Communication combination 256 MB/64 MB iNIC + modem + diskette integrated combination 256 MB/64 MB iNIC + modem + diskette ...
Notebook Product CPU DG233A ABU Celeron-D 2.0-GHz DG233A ABV Celeron-D 2.0-GHz DG233A ABY Celeron-D 2.0-GHz DG233A ABZ Celeron-D 2.0-GHz DG233A AB7 Celeron-D 2.0-GHz DG233A AB8...15.0-in XGA 15.0-in XGA 15.0-in XGA 15.0-in XGA 15.0-in XGA 15.0-in XGA 15.0-in XGA 15.0-in XGA Hard Drive 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB... GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB CD/DVD Drives Standard SDRAM/ Video Mem Communication combination 256 MB/64 MB iNIC + modem + diskette integrated combination 256 MB/64 MB iNIC + modem + diskette ...
Service Manual
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Notebook Product CPU DG234A ABV Celeron-D 2.0-GHz Display 15.0-in XGA DG234A ABY Celeron-D 2.0-GHz 15.0-in XGA DG234A ABZ Celeron-D 2.0-GHz 15.0-in...ABD Pentium 4-D 2.66-GHz 15.0-in XGA DG241T ABE Pentium 4-D 2.66-GHz 15.0-in XGA DG241T ABF Pentium 4-D 2.66-GHz 15.0-in XGA Hard Drive 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30... GB 30 GB 30 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB CD/DVD Drives Standard SDRAM/ Video Mem Communication DVD + diskette 256 MB/64 MB iNIC + modem integrated DVD + diskette 256 MB/64 MB iNIC + modem integrated...
Notebook Product CPU DG234A ABV Celeron-D 2.0-GHz Display 15.0-in XGA DG234A ABY Celeron-D 2.0-GHz 15.0-in XGA DG234A ABZ Celeron-D 2.0-GHz 15.0-in...ABD Pentium 4-D 2.66-GHz 15.0-in XGA DG241T ABE Pentium 4-D 2.66-GHz 15.0-in XGA DG241T ABF Pentium 4-D 2.66-GHz 15.0-in XGA Hard Drive 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30... GB 30 GB 30 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB CD/DVD Drives Standard SDRAM/ Video Mem Communication DVD + diskette 256 MB/64 MB iNIC + modem integrated DVD + diskette 256 MB/64 MB iNIC + modem integrated...
Service Manual
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Notebook Product CPU DG241T ABH Pentium 4-D 2.66-GHz Display 15.0-in XGA DG241T ABU Pentium 4-D 2.66-GHz 15.0-in XGA DG241T ABZ Pentium 4-D 2.... XGA DG238A ABM Pentium 4-D 2.4-GHz 15.0-in XGA DG239A ABA Celeron-D 2.2-GHz 15.0-in XGA DG239A ABM Celeron-D 2.2-GHz 15.0-in XGA Hard Drive 40 GB 40 GB 40 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30... GB 30 GB 30 GB 60 GB 60 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB CD/DVD Drives Standard SDRAM/ Video Mem Communication combination 256 MB/64 MB iNIC + modem + diskette integrated combination 256 MB/64 MB iNIC + modem + ...
Notebook Product CPU DG241T ABH Pentium 4-D 2.66-GHz Display 15.0-in XGA DG241T ABU Pentium 4-D 2.66-GHz 15.0-in XGA DG241T ABZ Pentium 4-D 2.... XGA DG238A ABM Pentium 4-D 2.4-GHz 15.0-in XGA DG239A ABA Celeron-D 2.2-GHz 15.0-in XGA DG239A ABM Celeron-D 2.2-GHz 15.0-in XGA Hard Drive 40 GB 40 GB 40 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30 GB 30... GB 30 GB 30 GB 60 GB 60 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB 40 GB CD/DVD Drives Standard SDRAM/ Video Mem Communication combination 256 MB/64 MB iNIC + modem + diskette integrated combination 256 MB/64 MB iNIC + modem + ...