Maintenance and Service Guide
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... Connector Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC...2-61 Removing Other Components...2-63 Troubleshooting and Diagnostics 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual iii
... Connector Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC...2-61 Removing Other Components...2-63 Troubleshooting and Diagnostics 3-1 Support Service Partners...3-2 Troubleshooting ...3-3 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy...5-2 Hewlett-Packard Display Quality Statement 5-3 Service Notes and Obsolete Parts ...5-5 Service Manual iii
Maintenance and Service Guide
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... docked, and remove any programs that appear. Installation utilities and instructions for Windows, a BIOS floppy disk, or a Crisis Recovery floppy disk. In some cases, however, you might damage the notebook. If you must replace the motherboard. Using e-DiagTools for BIOS passwords-so record these directions exactly or you make an Internet connection from this...
... docked, and remove any programs that appear. Installation utilities and instructions for Windows, a BIOS floppy disk, or a Crisis Recovery floppy disk. In some cases, however, you might damage the notebook. If you must replace the motherboard. Using e-DiagTools for BIOS passwords-so record these directions exactly or you make an Internet connection from this...
Maintenance and Service Guide
Page 101
... sure CD is bootable. See page 5-2. Check battery contacts. Use Disk Defragmenter to check default boot order. If notebook boots from CD in BIOS Setup. Password removal is installed and connected correctly. Check for corrupt files on battery LEDs. Repair Center: Comments Make sure floppy...Delete temporary and unneeded files. Remove and reinstall hard drive. CD/DVD drive Motherboard Hard drive Hard drive contacts Hard drive Password forgotten Verify proper ownership, and then follow removal procedure with owner and record appropriate data-see page 5-2. User must call ...
... sure CD is bootable. See page 5-2. Check battery contacts. Use Disk Defragmenter to check default boot order. If notebook boots from CD in BIOS Setup. Password removal is installed and connected correctly. Check for corrupt files on battery LEDs. Repair Center: Comments Make sure floppy...Delete temporary and unneeded files. Remove and reinstall hard drive. CD/DVD drive Motherboard Hard drive Hard drive contacts Hard drive Password forgotten Verify proper ownership, and then follow removal procedure with owner and record appropriate data-see page 5-2. User must call ...
Maintenance and Service Guide
Page 117
... 3-3-3-3 3-3-4-1 3-3-4-3 3-4-1-1 3-4-1-2 3-4-1-3 3-4-2-2 3-4-2-3 3-4-2-4 3-4-3-2 3-4-3-3 3-4-3-4 3-4-4-1 3-4-4-2 3-4-4-3 Service Manual POST Description Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk ... POST POST done-prepare to boot OS Terminate QuietBoot (optional) Check password (optional) Initialize ACPI BIOS Prepare Boot Initialize SMBIOS Initialize PnP Option ROMs Clear parity checkers Display MultiBoot ...
... 3-3-3-3 3-3-4-1 3-3-4-3 3-4-1-1 3-4-1-2 3-4-1-3 3-4-2-2 3-4-2-3 3-4-2-4 3-4-3-2 3-4-3-3 3-4-3-4 3-4-4-1 3-4-4-2 3-4-4-3 Service Manual POST Description Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk ... POST POST done-prepare to boot OS Terminate QuietBoot (optional) Check password (optional) Initialize ACPI BIOS Prepare Boot Initialize SMBIOS Initialize PnP Option ROMs Clear parity checkers Display MultiBoot ...
Maintenance and Service Guide
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...might from time to time provide updates to the notebook's BIOS Use e-DiagTools for Windows to change the order Built-in LAN provides diskless boot from Power Off Security Menu User Password is Administrator Password is Set User Password Set Administrator Password Password Required to Boot Boot Menu Hard Disk Removable ... is connected Enables BIOS support for USB mouse, keyboard, and floppy drive during startup Lets the notebook be turned on via the LAN port If this option is enabled, the notebook uses increased power while it is shut down Description Shows if a user password is set Shows ...
...might from time to time provide updates to the notebook's BIOS Use e-DiagTools for Windows to change the order Built-in LAN provides diskless boot from Power Off Security Menu User Password is Administrator Password is Set User Password Set Administrator Password Password Required to Boot Boot Menu Hard Disk Removable ... is connected Enables BIOS support for USB mouse, keyboard, and floppy drive during startup Lets the notebook be turned on via the LAN port If this option is enabled, the notebook uses increased power while it is shut down Description Shows if a user password is set Shows ...
Service Manual
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... Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC ...2-61 Removing Other Components ...2-63 Troubleshooting and Diagnostics 3-1 Support by Authorized Service Providers 3-1 Troubleshooting ...3-2 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy ...5-1 Hewlett-Packard Display Quality Statement 5-2 Service Notes and Obsolete Parts 5-4 Service Manual...
... Module 2-48 Removing the Motherboard ...2-50 Replacing Components on a Bottom Case 2-59 Repairing the BIOS IC ...2-61 Removing Other Components ...2-63 Troubleshooting and Diagnostics 3-1 Support by Authorized Service Providers 3-1 Troubleshooting ...3-2 Diagnostic Tools ...3-18 Replaceable Parts...4-1 Reference Information 5-1 Password Removal Policy ...5-1 Hewlett-Packard Display Quality Statement 5-2 Service Notes and Obsolete Parts 5-4 Service Manual...
Service Manual
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... connection from this program on a particular unit, click Change Settings in the BIOS Setup utility-except for BIOS passwords-so record these directions exactly or you cannot boot the notebook adequately, use e-DiagTools for Windows Caution The BIOS update completely replaces the previous BIOS, so follow these before performing the update. In Windows, exit any PCMCIA...
... connection from this program on a particular unit, click Change Settings in the BIOS Setup utility-except for BIOS passwords-so record these directions exactly or you cannot boot the notebook adequately, use e-DiagTools for Windows Caution The BIOS update completely replaces the previous BIOS, so follow these before performing the update. In Windows, exit any PCMCIA...
Service Manual
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Hard drive. Repair Center: Comments If notebook boots from floppy drive, check for disk in BIOS Setup. User must call Technical Support and provide proof of ownership. Password forgotten. Delete temporary and unneeded files. Battery. Password removal is installed or AC adapter connected. Check for corrupt files on hard drive, use Recovery CDs to check...
Hard drive. Repair Center: Comments If notebook boots from floppy drive, check for disk in BIOS Setup. User must call Technical Support and provide proof of ownership. Password forgotten. Delete temporary and unneeded files. Battery. Password removal is installed or AC adapter connected. Check for corrupt files on hard drive, use Recovery CDs to check...
Service Manual
Page 156
.... Prepare Boot. Initialize EISA board. Disable onboard Super I /O ports. Initialize PC-compatible PnP ISA devices. Test and initialize PS/2 mouse. Determine number of ATA and SCSI drives. Initialize local-bus hard-disk controllers. Set time of POST. Check password (optional). Initialize ACPI BIOS. Set key click if enabled. Enable USB devices. Check for...
.... Prepare Boot. Initialize EISA board. Disable onboard Super I /O ports. Initialize PC-compatible PnP ISA devices. Test and initialize PS/2 mouse. Determine number of ATA and SCSI drives. Initialize local-bus hard-disk controllers. Set time of POST. Check password (optional). Initialize ACPI BIOS. Set key click if enabled. Enable USB devices. Check for...
Service Manual
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...and remains in Setup. Built-in LAN Updating the Notebook's BIOS Hewlett-Packard might from a network server. Description Shows the order of boot devices. Move the entries to set, change, or clear the administrator password, which protects BIOS Setup settings. Description Saves Setup changes, and then ...while it is required when the computer boots. Sets whether a user password is shut down. Use e-DiagTools for USB mouse, keyboard, and floppy drive during startup. Enables BIOS support for Windows to the notebook's BIOS. Press ENTER to an external display, if one is detected. ...
...and remains in Setup. Built-in LAN Updating the Notebook's BIOS Hewlett-Packard might from a network server. Description Shows the order of boot devices. Move the entries to set, change, or clear the administrator password, which protects BIOS Setup settings. Description Saves Setup changes, and then ...while it is required when the computer boots. Sets whether a user password is shut down. Use e-DiagTools for USB mouse, keyboard, and floppy drive during startup. Enables BIOS support for Windows to the notebook's BIOS. Press ENTER to an external display, if one is detected. ...
Reference Guide
Page 33
... unattended, or set up password protection, which is assigned to prompt for a password when the notebook leaves Standby. Basic Operation Securing Your Notebook Securing Your Notebook To set up password protection You can lock the notebook these ways: • If a One-Touch button is available through Windows and through BIOS Setup. See "Configuring Your Notebook" in Windows as well...
... unattended, or set up password protection, which is assigned to prompt for a password when the notebook leaves Standby. Basic Operation Securing Your Notebook Securing Your Notebook To set up password protection You can lock the notebook these ways: • If a One-Touch button is available through Windows and through BIOS Setup. See "Configuring Your Notebook" in Windows as well...
Reference Guide
Page 35
.... Select Start > Turn Off Computer > Restart. 2. CAUTION Basic Operation Securing Your Notebook To lock the hard drive The notebook enables you cannot recover your information secure. If you forget the password, you to lock its internal hard drive to save and exit BIOS Setup. 26 Reference Guide When you enable hard drive lock, the...
.... Select Start > Turn Off Computer > Restart. 2. CAUTION Basic Operation Securing Your Notebook To lock the hard drive The notebook enables you cannot recover your information secure. If you forget the password, you to lock its internal hard drive to save and exit BIOS Setup. 26 Reference Guide When you enable hard drive lock, the...
Reference Guide
Page 95
... Disabled Setting User Password is Administrator Password is Set User Password Set Administrator Password Require Password on via the LAN port. Shows if an administrator password is set , change , or clear the administrator password, which protects BIOS Setup settings. Default Clear Clear Enter Enter Disabled Disabled 86 Reference Guide Press ENTER to set . Lets the notebook be turned on...
... Disabled Setting User Password is Administrator Password is Set User Password Set Administrator Password Require Password on via the LAN port. Shows if an administrator password is set , change , or clear the administrator password, which protects BIOS Setup settings. Default Clear Clear Enter Enter Disabled Disabled 86 Reference Guide Press ENTER to set . Lets the notebook be turned on...
Reference Guide
Page 96
...the down arrow key until UMA Video Memory is highlighted. Reference Guide 87 If the notebook has more than one scanned. Hard Drive 2. Default To change video memory settings using BIOS Setup utility The notebook comes with either 32MB or 16MB of memory settings. Press F10 to change the ...Menu Description Saves Setup changes, then exits and reboots. Discards any Setup changes made since last save configuration changes and exit BIOS screen. Does not affect password, date, or time changes. Press F2 when the splash screen appears. 3. Selections include 8 MB, 16MB, 64MB, or Auto. 4....
...the down arrow key until UMA Video Memory is highlighted. Reference Guide 87 If the notebook has more than one scanned. Hard Drive 2. Default To change video memory settings using BIOS Setup utility The notebook comes with either 32MB or 16MB of memory settings. Press F10 to change the ...Menu Description Saves Setup changes, then exits and reboots. Discards any Setup changes made since last save configuration changes and exit BIOS screen. Does not affect password, date, or time changes. Press F2 when the splash screen appears. 3. Selections include 8 MB, 16MB, 64MB, or Auto. 4....
Reference Guide
Page 119
..., 2, 3 low power warning, 33 operating time, 34, 78 release latch, 6, 7 safety, 98 saving power, 34 status lights, 32 troubleshooting, 77 BIOS password, 24 BIOS Setup utility Boot menu, 87 Exit menu, 87 external display settings, 86 Main menu, 85 Security menu, 86 using, 84 black list (modem), 37 blackout... copying CDs, 23 inserting CD, 20, 22 location, 2, 3 removing CD, 20, 22 CDs copying/creating, 23 recommended media, 23 cleaning the notebook, 28 configuring BIOS settings, 84 modem, 38 connecting IEEE 1394 devices, 53 LAN, 39 wireless network, 40 D data protection, 28 DDR-266 RAM, 58, 73...
..., 2, 3 low power warning, 33 operating time, 34, 78 release latch, 6, 7 safety, 98 saving power, 34 status lights, 32 troubleshooting, 77 BIOS password, 24 BIOS Setup utility Boot menu, 87 Exit menu, 87 external display settings, 86 Main menu, 85 Security menu, 86 using, 84 black list (modem), 37 blackout... copying CDs, 23 inserting CD, 20, 22 location, 2, 3 removing CD, 20, 22 CDs copying/creating, 23 recommended media, 23 cleaning the notebook, 28 configuring BIOS settings, 84 modem, 38 connecting IEEE 1394 devices, 53 LAN, 39 wireless network, 40 D data protection, 28 DDR-266 RAM, 58, 73...
Reference Guide
Page 120
..., 3 N network connecting to, 39 LAN, See LAN wireless, See wireless network Norton AntiVirus, 25 notebook caring for, 27 changing BIOS settings, 84 cleaning, 28 opening/closing, 2, 3 protecting, 27, 70 resetting, 17 timeouts, 31 turning... on, 13 Num Lock, 9 O off button location, 2, 3 status lights, 8 turning off, 16 112 Reference Guide on button, location, 2, 3 One-Touch buttons location, 2, 3 using, 20 overheating, 70 P parallel port location, 5 troubleshooting, 80 password, 24 PC...
..., 3 N network connecting to, 39 LAN, See LAN wireless, See wireless network Norton AntiVirus, 25 notebook caring for, 27 changing BIOS settings, 84 cleaning, 28 opening/closing, 2, 3 protecting, 27, 70 resetting, 17 timeouts, 31 turning... on, 13 Num Lock, 9 O off button location, 2, 3 status lights, 8 turning off, 16 112 Reference Guide on button, location, 2, 3 One-Touch buttons location, 2, 3 using, 20 overheating, 70 P parallel port location, 5 troubleshooting, 80 password, 24 PC...
Reference Guide
Page 121
...lock, 5 Cable lock, 25 Norton AntiVirus, 25 Security menu (BIOS), 86 serial port troubleshooting, 80 setting up, 10 Standby and ..., 5 T temperature, overheating, 70 1394 devices, connecting, 53 1394 port, 53 timeouts, notebook, 31 TouchPad location, 2, 3 troubleshooting, 71 troubleshooting audio, 66 battery, 77 CD/DVD...memory, 73 modem, 73 overheating, 70 parallel port, 80 PC card, 76 performance, 76 pointing devices, 71 power, 77...volume adjusting, 19 troubleshooting, 66 volume control, 3 W Windows key, 21 password, 24 setting up, 13 wireless communication Bluetooth, 44 configuring (Bluetooth), 45 ...
...lock, 5 Cable lock, 25 Norton AntiVirus, 25 Security menu (BIOS), 86 serial port troubleshooting, 80 setting up, 10 Standby and ..., 5 T temperature, overheating, 70 1394 devices, connecting, 53 1394 port, 53 timeouts, notebook, 31 TouchPad location, 2, 3 troubleshooting, 71 troubleshooting audio, 66 battery, 77 CD/DVD...memory, 73 modem, 73 overheating, 70 parallel port, 80 PC card, 76 performance, 76 pointing devices, 71 power, 77...volume adjusting, 19 troubleshooting, 66 volume control, 3 W Windows key, 21 password, 24 setting up, 13 wireless communication Bluetooth, 44 configuring (Bluetooth), 45 ...