Hard Drive White Paper
Page 1
HP Notebook Hard Drive Measures of care, diagnosis and maintenance Introduction...2 HP Notebook LidSwitch Policy...3 Notebook F10 Setup Hard Drive Self-Test 3 Minimum System BIOS Required...4 Hard Drive Mounting Screw...4 HP Recommendations for Notebook Users 5 Hard Drive Troubleshooting Flowchart...6
HP Notebook Hard Drive Measures of care, diagnosis and maintenance Introduction...2 HP Notebook LidSwitch Policy...3 Notebook F10 Setup Hard Drive Self-Test 3 Minimum System BIOS Required...4 Hard Drive Mounting Screw...4 HP Recommendations for Notebook Users 5 Hard Drive Troubleshooting Flowchart...6
Hard Drive White Paper
Page 2
... powering off (non-operational shock). - Other types of a given application or file is not stored contiguously on and the hard drive is turned off the notebook before the operating system shuts down can also be displayed: Non-system disk No boot device 1720 and/or 1782 errors... such as a clicking noise, the failure to trace of them all of hard drive performance issues that occurs • While the notebook is reading or writing data (operational shock). Introduction HP has a passion to the hard drive on a "first available space" basis. These measures include a new power management...
... powering off (non-operational shock). - Other types of a given application or file is not stored contiguously on and the hard drive is turned off the notebook before the operating system shuts down can also be displayed: Non-system disk No boot device 1720 and/or 1782 errors... such as a clicking noise, the failure to trace of them all of hard drive performance issues that occurs • While the notebook is reading or writing data (operational shock). Introduction HP has a passion to the hard drive on a "first available space" basis. These measures include a new power management...
Hard Drive White Paper
Page 3
... the tests, the process halts and failure occurs. The short and long versions of the hard drive self-test have been combined as a commercial notebook system BIOS upgrade. The F10 Setup Hard Drive Self-Test enhancement is available as one test option. Refer to the Evo N400 and Evo...operating systems provide a feature called Lid Switch Standby. Notebook F10 Setup Hard Drive Self-Test HP has enhanced the Hard Drive Self-Test routine which is operating on AC power or on all currently shipping notebooks, in conjunction with his or her notebook. If a failure is mobile with the Microsoft ...
... the tests, the process halts and failure occurs. The short and long versions of the hard drive self-test have been combined as a commercial notebook system BIOS upgrade. The F10 Setup Hard Drive Self-Test enhancement is available as one test option. Refer to the Evo N400 and Evo...operating systems provide a feature called Lid Switch Standby. Notebook F10 Setup Hard Drive Self-Test HP has enhanced the Hard Drive Self-Test routine which is operating on AC power or on all currently shipping notebooks, in conjunction with his or her notebook. If a failure is mobile with the Microsoft ...
Hard Drive White Paper
Page 4
... local service partner to reliably support the installed hard drive. Minimum System BIOS Required Notebook Platform HP Compaq Business nc8000 HP Compaq Business nw8000 HP Compaq Business nc6000 HP Compaq Business nc4000 Series HP Compaq Business nx9000 Series HP Compaq Business nx5000 Compaq Evo N620c Compaq Evo N610c/v Compaq Evo N600c Compaq Evo N800c Compaq Evo N410c Compaq Evo N400c BIOS Version F.0A F.0A F.09 F.25...
... local service partner to reliably support the installed hard drive. Minimum System BIOS Required Notebook Platform HP Compaq Business nc8000 HP Compaq Business nw8000 HP Compaq Business nc6000 HP Compaq Business nc4000 Series HP Compaq Business nx9000 Series HP Compaq Business nx5000 Compaq Evo N620c Compaq Evo N610c/v Compaq Evo N600c Compaq Evo N800c Compaq Evo N410c Compaq Evo N400c BIOS Version F.0A F.0A F.09 F.25...
Hard Drive White Paper
Page 5
HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into Standby mode before transporting it from one location to another. • Upgrade to the latest system BIOS, as given in the "F10 Setup Hard Drive Self-Test" section. ...8226; Whenever possible, adjust power management settings (power schemes) in Control Panel to permit the hard drive...
HP Recommendations for Notebook Users • Install HP Notebook LidSwitch Policy, or as an alternative, place the notebook into Standby mode before transporting it from one location to another. • Upgrade to the latest system BIOS, as given in the "F10 Setup Hard Drive Self-Test" section. ...8226; Whenever possible, adjust power management settings (power schemes) in Control Panel to permit the hard drive...
Limited Warranty and Technical Support
Page 1
... DURATION TO THE LIMITED WARRANTY PERIOD. LIMITED WARRANTY AND TECHNICAL SUPPORT Your HP Limited Warranty consists of the repair or replacement of defective parts, including hard drives identified by HP Intelligent Manageability software as "HP") with "1 YR," "2 YR," or "3 YR" marked on the serial number label located on the back of the...
... DURATION TO THE LIMITED WARRANTY PERIOD. LIMITED WARRANTY AND TECHNICAL SUPPORT Your HP Limited Warranty consists of the repair or replacement of defective parts, including hard drives identified by HP Intelligent Manageability software as "HP") with "1 YR," "2 YR," or "3 YR" marked on the serial number label located on the back of the...
Limited Warranty and Technical Support
Page 2
..., HP will repair or replace the defective component parts or the hardware product. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. The Limited Warranty Period starts on either the Limited Warranty...
..., HP will repair or replace the defective component parts or the hardware product. YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. The Limited Warranty Period starts on either the Limited Warranty...
HP Compaq Business Notebook nc4010 software overview
Page 10
...Hard drives protected with a means to unlock a protected drive if the day-to the system configuration. Power-On password ; Website The administrator password, also known as the setup password, helps prevent unauthorized changes to -day user password has been lost. Driver Recovery CD ; Website HP Compaq nc4010 PCs...password during the power-on HP Notebooks, 5981-9417EN, July 2003. Windows XP, 2000 ; Windows XP, 2000 ; Support Software CD ; Video ; Windows XP, 2000 ; Driver support is required to the white paper, Drivelock Hard Drive Protection on process. Audio ; ...
...Hard drives protected with a means to unlock a protected drive if the day-to the system configuration. Power-On password ; Website The administrator password, also known as the setup password, helps prevent unauthorized changes to -day user password has been lost. Driver Recovery CD ; Website HP Compaq nc4010 PCs...password during the power-on HP Notebooks, 5981-9417EN, July 2003. Windows XP, 2000 ; Windows XP, 2000 ; Support Software CD ; Video ; Windows XP, 2000 ; Driver support is required to the white paper, Drivelock Hard Drive Protection on process. Audio ; ...
HP Compaq Business Notebook nc4010, nc6000, nc8000 software update
Page 5
.... The CDs provide an easy-to put the system into standby when the lid is being made available for select HP Compaq nc4010, nc6000, and nc8000 notebooks models. New processors and wireless adapters are being made other nc models? Images developed on the nc4000 will work on the... consumption is reduced when the unit is in standby and the hard drive is in the past 18 months. The SSCD is updated regularly and is available. 5 Yes, the nc8000 preinstalled software image has been tested with HP Compaq nc4010 models. Updates to Bluetooth software are recommended, if this ...
.... The CDs provide an easy-to put the system into standby when the lid is being made available for select HP Compaq nc4010, nc6000, and nc8000 notebooks models. New processors and wireless adapters are being made other nc models? Images developed on the nc4000 will work on the... consumption is reduced when the unit is in standby and the hard drive is in the past 18 months. The SSCD is updated regularly and is available. 5 Yes, the nc8000 preinstalled software image has been tested with HP Compaq nc4010 models. Updates to Bluetooth software are recommended, if this ...
HP Compaq Business Notebook nc6000 and nc8000 software overview
Page 10
... administrator password is not known, F10 Setup Utility is required to the hard drives, which provide customers with DriveLock remain protected even if removed from modifying DriveLock. HP Compaq nc6000 and nc8000 PCs feature the ATI video chipsets. Website Audio drivers on HP Notebooks, 59819417EN, July 2003. Driver support is enabled, users are accessed through the...
... administrator password is not known, F10 Setup Utility is required to the hard drives, which provide customers with DriveLock remain protected even if removed from modifying DriveLock. HP Compaq nc6000 and nc8000 PCs feature the ATI video chipsets. Website Audio drivers on HP Notebooks, 59819417EN, July 2003. Driver support is enabled, users are accessed through the...
HP ProtectTools Security Manager
Page 6
... feature set in a way that is completely transparent to users (does not require the user to remember another password) Ties a hard drive to a specific system with HP ProtectTools Security Manager User interface is turned on. Working with a common user interface. TPM embedded security...securely authenticate to the chip prior to allowing the system to boot, which helps protect against unauthorized access to the PC by preventing access to the computer by the BIOS Configuration Module Feature Description Benefit TPM embedded security chip preboot authentication Utilizes...
... feature set in a way that is completely transparent to users (does not require the user to remember another password) Ties a hard drive to a specific system with HP ProtectTools Security Manager User interface is turned on. Working with a common user interface. TPM embedded security...securely authenticate to the chip prior to allowing the system to boot, which helps protect against unauthorized access to the PC by preventing access to the computer by the BIOS Configuration Module Feature Description Benefit TPM embedded security chip preboot authentication Utilizes...
HP ProtectTools: Authentication technologies and suitability to task
Page 4
...-boot environment as well as with PKI2 deployments and provide functionality such as authenticating to the TPM during boot also unlocks Drivelock, effectively linking the hard drive to the device authentication function. Pros Can enable stronger device and user authentication Integrated into clients Enhanced hardware based security for device authentication, and while...
...-boot environment as well as with PKI2 deployments and provide functionality such as authenticating to the TPM during boot also unlocks Drivelock, effectively linking the hard drive to the device authentication function. Pros Can enable stronger device and user authentication Integrated into clients Enhanced hardware based security for device authentication, and while...
HP ProtectTools: Authentication technologies and suitability to task
Page 7
...token for HP ProtectTools can create a virtual token on any data on HP Client PC's with HP ProtectTools Security on the hard drive can be read. 7 SD cards 2. Registry 5. USB drive keys Once a token has been created, Credential Manager for authentication. Virtual tokens ... available with each of the authentication technologies discussed. These include but are not limited to smart cards and USB tokens. Hard drive 4. Virtual token authentication Virtual tokens provide stronger authentication than passwords and are similar in operation to : 1. Diskettes 3. What...
...token for HP ProtectTools can create a virtual token on any data on HP Client PC's with HP ProtectTools Security on the hard drive can be read. 7 SD cards 2. Registry 5. USB drive keys Once a token has been created, Credential Manager for authentication. Virtual tokens ... available with each of the authentication technologies discussed. These include but are not limited to smart cards and USB tokens. Hard drive 4. Virtual token authentication Virtual tokens provide stronger authentication than passwords and are similar in operation to : 1. Diskettes 3. What...
Hardware Guide
Page 5
... 4-11 Displaying Optical Disc Contents 4-12 Locating Optical Disc Software 4-12 Initiating Standby or Hibernation 4-12 MultiBay Drive 4-13 Identifying the MultiBay Activity Light 4-13 Using a MultiBay Hard Drive Adapter 4-14 Inserting a Drive into the MultiBay 4-17 Removing a Drive from the MultiBay 4-18 5 Audio and Video Using Audio Features 5-1 Using the Audio Line-Out Jack...
... 4-11 Displaying Optical Disc Contents 4-12 Locating Optical Disc Software 4-12 Initiating Standby or Hibernation 4-12 MultiBay Drive 4-13 Identifying the MultiBay Activity Light 4-13 Using a MultiBay Hard Drive Adapter 4-14 Inserting a Drive into the MultiBay 4-17 Removing a Drive from the MultiBay 4-18 5 Audio and Video Using Audio Features 5-1 Using the Audio Line-Out Jack...
Hardware Guide
Page 12
On: One of the following integrated drives is being accessed: ■ Hard drive ■ Optical drive On: A drive in the MultiBay is the only available power source has reached a low-battery condition. Blinking: A battery pack that is being accessed. 1-6 Hardware Guide When the battery reaches a critical low-battery condition, the battery light begins blinking more quickly. Notebook Features Component 6 Battery 7 Drive 8 MultiBay Description On: A battery pack is charging.
On: One of the following integrated drives is being accessed: ■ Hard drive ■ Optical drive On: A drive in the MultiBay is the only available power source has reached a low-battery condition. Blinking: A battery pack that is being accessed. 1-6 Hardware Guide When the battery reaches a critical low-battery condition, the battery light begins blinking more quickly. Notebook Features Component 6 Battery 7 Drive 8 MultiBay Description On: A battery pack is charging.
Hardware Guide
Page 21
Holds the primary hard drive. Allows removal of the MultiBay drive. Hardware Guide 1-15 Component 6 Hard drive cover latch 7 Hard drive bay 8 MultiBay release latch Notebook Features Description Releases the cover on the hard drive bay.
Holds the primary hard drive. Allows removal of the MultiBay drive. Hardware Guide 1-15 Component 6 Hard drive cover latch 7 Hard drive bay 8 MultiBay release latch Notebook Features Description Releases the cover on the hard drive bay.
Hardware Guide
Page 53
...can discharge whether the notebook is off automatically. ❏ Hard drive speed will not decrease automatically while the notebook is idle. ❏ System-initiated Standby will discharge faster while the notebook is in use . ■ If you plan to leave the notebook unattended during the discharge,...Performance and Maintenance > Power Options > Hibernate tab. 2. To disable Hibernation: 1. Clear the Enable Hibernation check box. The notebook must remain on while the battery pack is being discharged. Hardware Guide 3-15 Battery Packs Discharging the Battery Pack Before you use the...
...can discharge whether the notebook is off automatically. ❏ Hard drive speed will not decrease automatically while the notebook is idle. ❏ System-initiated Standby will discharge faster while the notebook is in use . ■ If you plan to leave the notebook unattended during the discharge,...Performance and Maintenance > Power Options > Hibernate tab. 2. To disable Hibernation: 1. Clear the Enable Hibernation check box. The notebook must remain on while the battery pack is being discharged. Hardware Guide 3-15 Battery Packs Discharging the Battery Pack Before you use the...
Hardware Guide
Page 61
... other liquid or expose it to temperature extremes. ■ Do not remove the primary hard drive (the hard drive in packaging that check carry-on luggage placed on the Documentation Library CD. ■ Avoid exposing a drive or a diskette to the notebook or a drive: ❏ Discharge yourself from shock, vibration, temperature, and high humidity. Do not drop it...
... other liquid or expose it to temperature extremes. ■ Do not remove the primary hard drive (the hard drive in packaging that check carry-on luggage placed on the Documentation Library CD. ■ Avoid exposing a drive or a diskette to the notebook or a drive: ❏ Discharge yourself from shock, vibration, temperature, and high humidity. Do not drop it...
Hardware Guide
Page 62
...: ❏ Hard drive (inserted into a MultiBay hard drive adapter) ❏ CD or CD-RW drive ❏ DVD or DVD/CD-RW combination drive ❏ DVD+RW drive ❏ Diskette drive ❏ MultiBay battery Hardware Guide 4-3 For information about connecting a USB drive, refer to USB connectors on the notebook or optional Port Replicator. The notebook has 2 drive bays: ■ The hard drive bay supports only a hard drive.
...: ❏ Hard drive (inserted into a MultiBay hard drive adapter) ❏ CD or CD-RW drive ❏ DVD or DVD/CD-RW combination drive ❏ DVD+RW drive ❏ Diskette drive ❏ MultiBay battery Hardware Guide 4-3 For information about connecting a USB drive, refer to USB connectors on the notebook or optional Port Replicator. The notebook has 2 drive bays: ■ The hard drive bay supports only a hard drive.