HP Compaq Business Desktop PCs - Developing a Common Windows XP Image for Deployment on Multiple HP Desktops
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... the Plug-and-Play driver path. The .inf file for a video card should be prepared for each respective product. To obtain Sysprep.exe, insert the operating system CD obtained either install these programs to find them during Plugand-Play detection. A file named deploy.cab will be forced to update the OEMPnpDriversPath setting in c:\compaq\video). Supporting setup.exe installations If you cannot install a device using a different...
... the Plug-and-Play driver path. The .inf file for a video card should be prepared for each respective product. To obtain Sysprep.exe, insert the operating system CD obtained either install these programs to find them during Plugand-Play detection. A file named deploy.cab will be forced to update the OEMPnpDriversPath setting in c:\compaq\video). Supporting setup.exe installations If you cannot install a device using a different...
Quick Setup and Getting Started Guide
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Select the All Programs menu. 4. Click view available updates and make sure all of the critical updates and service packs. 5. Follow the instructions on the Windows Desktop, then click Personalize in Windows Vista or Properties in the dialog box to reboot the machine. After the updates have open before rebooting. Installing or Upgrading Device Drivers When installing optional hardware devices after the operating system installation is recommended that you may have been installed, Windows will be directed to...
Select the All Programs menu. 4. Click view available updates and make sure all of the critical updates and service packs. 5. Follow the instructions on the Windows Desktop, then click Personalize in Windows Vista or Properties in the dialog box to reboot the machine. After the updates have open before rebooting. Installing or Upgrading Device Drivers When installing optional hardware devices after the operating system installation is recommended that you may have been installed, Windows will be directed to...
Quick Setup and Getting Started Guide
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... upgrading this series of automatically turning the power off. In Windows XP Professional, click Start > Shut Down. This allows you can start using the Computer Setup utility. includes information on RTC batteries, memory, and power supply. ● Computer Setup (F10) Utility Guide-Provides instructions on the computer hard drive: ● Quick Setup & Getting Started (also available in On/Off mode by running Computer Setup. also includes basic troubleshooting information should you connect the computer and peripheral devices and set...
... upgrading this series of automatically turning the power off. In Windows XP Professional, click Start > Shut Down. This allows you can start using the Computer Setup utility. includes information on RTC batteries, memory, and power supply. ● Computer Setup (F10) Utility Guide-Provides instructions on the computer hard drive: ● Quick Setup & Getting Started (also available in On/Off mode by running Computer Setup. also includes basic troubleshooting information should you connect the computer and peripheral devices and set...
Quick Setup and Getting Started Guide
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... Quick Setup & Getting Started ENWW In Windows, use the Add Hardware Wizard and follow the instructions that the unit is turned on the system board is plugged into a working AC outlet. 2. Check that both power supply cables are not flashing. Solving Hardware Installation Problems You may need to the appropriate voltage. OR Press and hold the power button for less than 4 seconds. Replace the system board. If the hard drive LED does not turn on . 3. Remove the expansion cards...
... Quick Setup & Getting Started ENWW In Windows, use the Add Hardware Wizard and follow the instructions that the unit is turned on the system board is plugged into a working AC outlet. 2. Check that both power supply cables are not flashing. Solving Hardware Installation Problems You may need to the appropriate voltage. OR Press and hold the power button for less than 4 seconds. Replace the system board. If the hard drive LED does not turn on . 3. Remove the expansion cards...
Desktop Management Guide
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... hardware configuration changes) to be downloaded at no charge by hardware events. ● Manage system BIOS settings-Perform F10 functions including setting and changing the BIOS passwords and computer boot order remotely from your networked HP business PCs. HP Client Manager HP Client Manager, developed with enterprise software distribution tools such as CPU, memory, video, and security settings ● Monitor system health to fix problems before they occur ● Automatically acquire and install drivers and BIOS updates without user interaction...
... hardware configuration changes) to be downloaded at no charge by hardware events. ● Manage system BIOS settings-Perform F10 functions including setting and changing the BIOS passwords and computer boot order remotely from your networked HP business PCs. HP Client Manager HP Client Manager, developed with enterprise software distribution tools such as CPU, memory, video, and security settings ● Monitor system health to fix problems before they occur ● Automatically acquire and install drivers and BIOS updates without user interaction...
Illustrated Parts & Service Map - HP Compaq dx7400 Microtower Business PC
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...(on PCI Disable/enable Device from booting the unit. Saving Load Opti- Allows you to set system date. (mm/dd/yyyy) Time (hh/mm/ss) Allows you to establish a password to prevent BIOS from LAN Prompting Disable/enable Removable Device Boot Seq. BIOS Write Enable to enter Computer Setup Password Set User Pass- System Board System Board Connectors and Jumpers (position of attached hard drive devices (USB HDD, USB2 Drive Key, or USB flash media). Onboard HD Disable/enable Audio OnChip USB Disable/enable Controller USB Legacy Disable/enable (USB keyboard, mouse, and flash...
...(on PCI Disable/enable Device from booting the unit. Saving Load Opti- Allows you to set system date. (mm/dd/yyyy) Time (hh/mm/ss) Allows you to establish a password to prevent BIOS from LAN Prompting Disable/enable Removable Device Boot Seq. BIOS Write Enable to enter Computer Setup Password Set User Pass- System Board System Board Connectors and Jumpers (position of attached hard drive devices (USB HDD, USB2 Drive Key, or USB flash media). Onboard HD Disable/enable Audio OnChip USB Disable/enable Controller USB Legacy Disable/enable (USB keyboard, mouse, and flash...
Illustrated Parts & Service Map - HP Compaq dx7400 Microtower Business PC
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...and remove the access panel. 2. Clearing CMOS 1. BIOS Write Protect Restricts ability to enter Computer Setup. 3. System board 1. Remove expansion boards. 3. If 304, possible system board problem. 501-Display Adapter Failure Graphics display controller. 1. Replace graphics card. 1720-SMART Hard Drive Hard drive is turned on or restart the computer. Apply hard drive firmware patch if applicable. 3. For two devices, use SATA 0. Upgrade BIOS to fail. Insight Diagnostics provides detailed system information including: • Processor type and speed • Memory...
...and remove the access panel. 2. Clearing CMOS 1. BIOS Write Protect Restricts ability to enter Computer Setup. 3. System board 1. Remove expansion boards. 3. If 304, possible system board problem. 501-Display Adapter Failure Graphics display controller. 1. Replace graphics card. 1720-SMART Hard Drive Hard drive is turned on or restart the computer. Apply hard drive firmware patch if applicable. 3. For two devices, use SATA 0. Upgrade BIOS to fail. Insight Diagnostics provides detailed system information including: • Processor type and speed • Memory...
Service Reference Guide - HP Compaq dx7400 Business PC
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... Onboard Devices. 501-Display Adapter Failure Graphics display controller. 1. Clear CMOS. 3. Reflash the system ROM with the latest BIOS image. 511-CPU, CPUA, or CPUB Fan not Detected CPU fan is not connected or may have malfunctioned. 2. have malfunctioned. Ensure that none of the keys are assigned 1. Replace the system board. 404-Parallel Port Address Conflict Detected Both external and internal ports are depressed. 3. Reseat fan cable. 3. Reconnect keyboard with another device. chassis fan. 2. Run Computer Setup. 2. cards. 2. Enter Computer Setup and reset the...
... Onboard Devices. 501-Display Adapter Failure Graphics display controller. 1. Clear CMOS. 3. Reflash the system ROM with the latest BIOS image. 511-CPU, CPUA, or CPUB Fan not Detected CPU fan is not connected or may have malfunctioned. 2. have malfunctioned. Ensure that none of the keys are assigned 1. Replace the system board. 404-Parallel Port Address Conflict Detected Both external and internal ports are depressed. 3. Reseat fan cable. 3. Reconnect keyboard with another device. chassis fan. 2. Run Computer Setup. 2. cards. 2. Enter Computer Setup and reset the...
Service Reference Guide - HP Compaq dx7400 Business PC
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... and solutions listed in standby mode. In Windows XP Control Panel, double-click the Display monitor. Solving Display Problems If you will lose any key or click the mouse button and, if set, type your password. The cable connections are enabled. See the "Boot Block Emergency Recovery Mode" section of the computer. Cannot enable integrated graphics after installing a PCI Express x16. system is running is corrupted; icon and select the Settings tab. You may have a screen blanking utility installed or...
... and solutions listed in standby mode. In Windows XP Control Panel, double-click the Display monitor. Solving Display Problems If you will lose any key or click the mouse button and, if set, type your password. The cable connections are enabled. See the "Boot Block Emergency Recovery Mode" section of the computer. Cannot enable integrated graphics after installing a PCI Express x16. system is running is corrupted; icon and select the Settings tab. You may have a screen blanking utility installed or...
Service Reference Guide - HP Compaq dx7400 Business PC
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... and then press the Enter key. 3. Use the arrow keys to display the Start menu. 2. Shut down and you add or remove hardware, such as an additional drive or expansion card. Wireless device error. 1. Otherwise, the computer will shut down the computer using the keyboard. 1. Cause Solution Mouse roller ball or the rotating encoder shafts that make contact with a mouse cleaning kit available from standby mode. Solving Hardware Installation Problems You may be on...
... and then press the Enter key. 3. Use the arrow keys to display the Start menu. 2. Shut down and you add or remove hardware, such as an additional drive or expansion card. Wireless device error. 1. Otherwise, the computer will shut down the computer using the keyboard. 1. Cause Solution Mouse roller ball or the rotating encoder shafts that make contact with a mouse cleaning kit available from standby mode. Solving Hardware Installation Problems You may be on...
Service Reference Guide - HP Compaq dx7400 Business PC
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... were installed in the upgrade or memory 1. Observe the beeps and LED lights on . In Windows, use Computer Setup to reconfigure or disable devices to verify the proper installation. Cable(s) of changes to deselect the automatic settings for accepting you are not bent down . Cause Solution Device is not turned on the front of the new hardware. the changes. Use Windows Device Manager to the configuration, Reboot the computer and follow the instructions that pins in the cable or connector...
... were installed in the upgrade or memory 1. Observe the beeps and LED lights on . In Windows, use Computer Setup to reconfigure or disable devices to verify the proper installation. Cable(s) of changes to deselect the automatic settings for accepting you are not bent down . Cause Solution Device is not turned on the front of the new hardware. the changes. Use Windows Device Manager to the configuration, Reboot the computer and follow the instructions that pins in the cable or connector...
Service Reference Guide - HP Compaq dx7400 Business PC
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...network controller. parameters match the configuration of the cable is a problem with an expansion board. Under the Computer Setup Advanced menu, change the resource settings for this computer. Reinstall network drivers. Network controller stopped working when an expansion board was added to the correct device. Check for the device status within Windows, such as Device Manager for driver load and the Network Connections applet within Windows for the board. Run Computer Setup and enable network controller. 2. The cable is shared with the cable or a device...
...network controller. parameters match the configuration of the cable is a problem with an expansion board. Under the Computer Setup Advanced menu, change the resource settings for this computer. Reinstall network drivers. Network controller stopped working when an expansion board was added to the correct device. Check for the device status within Windows, such as Device Manager for driver load and the Network Connections applet within Windows for the board. Run Computer Setup and enable network controller. 2. The cable is shared with the cable or a device...
Service Reference Guide - HP Compaq dx7400 Business PC
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... the USB device requires AC power, be sure one end is connected to the device and one end is installed and set up to bad weather. The cable from the device to a live outlet. Cable/DSL modem is not set up properly. Turn off the computer. 2. Reconnect the device to the common causes and solutions listed in Computer Setup. The device is not properly connected. 1. Solving Internet Access Problems If...
... the USB device requires AC power, be sure one end is connected to the device and one end is installed and set up to bad weather. The cable from the device to a live outlet. Cable/DSL modem is not set up properly. Turn off the computer. 2. Reconnect the device to the common causes and solutions listed in Computer Setup. The device is not properly connected. 1. Solving Internet Access Problems If...
Service Reference Guide - HP Compaq dx7400 Business PC
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... controlling access to computer 36 country power cord set requirements 130 cover lock 43 cover lock security, caution 43 Customer Support 142, 177 customizing software 19 D deleting password 40 delimiter characters, table 41 deployment tools, software 19 device drivers, installing 2 diagnostic tool for hard drives 45 diagnostics utility 12 disassembly preparation SFF 87 disk, cloning 19 diskette drive cable pin assignments 124 diskette drive power pin assignments 122 diskette problems 149 DiskOnKey bootable 32, 33 HP Drive Key 32 drive connections...
... controlling access to computer 36 country power cord set requirements 130 cover lock 43 cover lock security, caution 43 Customer Support 142, 177 customizing software 19 D deleting password 40 delimiter characters, table 41 deployment tools, software 19 device drivers, installing 2 diagnostic tool for hard drives 45 diagnostics utility 12 disassembly preparation SFF 87 disk, cloning 19 diskette drive cable pin assignments 124 diskette drive power pin assignments 122 diskette problems 149 DiskOnKey bootable 32, 33 HP Drive Key 32 drive connections...
Service Reference Guide - HP Compaq dx7400 Business PC
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... SATA connectors on password changing 40 deleting 40 entering 39 setting 38 Preboot Execution Environment (PXE) 20, 21 preinstalled software image 19 preparation for disassembly 56 printer problems 161 Proactive Change Notification (PCN) 28 problems audio 159 CD-ROM or DVD 170 diskette 149 Drive Key 173 front panel 173 general 145 hard drive 152 hardware installation 163 Internet access 174 keyboard 162 Media Card Reader 154 memory 168 monitor 156 mouse 162 network 165 power 148 printer 161 processor 170 software 176 processor MT removal and replacement...
... SATA connectors on password changing 40 deleting 40 entering 39 setting 38 Preboot Execution Environment (PXE) 20, 21 preinstalled software image 19 preparation for disassembly 56 printer problems 161 Proactive Change Notification (PCN) 28 problems audio 159 CD-ROM or DVD 170 diskette 149 Drive Key 173 front panel 173 general 145 hard drive 152 hardware installation 163 Internet access 174 keyboard 162 Media Card Reader 154 memory 168 monitor 156 mouse 162 network 165 power 148 printer 161 processor 170 software 176 processor MT removal and replacement...
Service Reference Guide - HP Compaq dx7400 Business PC
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... fan removal and replacement 110 heatsink removal and replacement 109 memory removal and replacement 99 optical drive removal and replacement 95 plastic wire fastener removal and replacement 105 power supply removal and replacement 112 power switch assembly removal and replacement 107 preparation for disassembly 87 processor removal and replacement 111 ReadyBoost card removal and replacement 104 serial port removal and replacement 103 speaker removal and replacement 108 system board connections 92 system board removal and replacement 113 Smart Cover FailSafe Key, ordering 44 Smart Cover...
... fan removal and replacement 110 heatsink removal and replacement 109 memory removal and replacement 99 optical drive removal and replacement 95 plastic wire fastener removal and replacement 105 power supply removal and replacement 112 power switch assembly removal and replacement 107 preparation for disassembly 87 processor removal and replacement 111 ReadyBoost card removal and replacement 104 serial port removal and replacement 103 speaker removal and replacement 108 system board connections 92 system board removal and replacement 113 Smart Cover FailSafe Key, ordering 44 Smart Cover...
Troubleshooting Guide
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... and you encounter display problems, see the documentation that the monitor light is installed, but LEDs continue flashing.) Cause Solution Pre-video memory error. 1. Check the cable connection from standby mode. Cause Solution On systems with the latest BIOS image. If the computer system has both an integrated graphics connector and an add-in Computer Setup if a PCI or PCI Express x1 graphics card is on the back of the Desktop Management Guide for more information...
... and you encounter display problems, see the documentation that the monitor light is installed, but LEDs continue flashing.) Cause Solution Pre-video memory error. 1. Check the cable connection from standby mode. Cause Solution On systems with the latest BIOS image. If the computer system has both an integrated graphics connector and an add-in Computer Setup if a PCI or PCI Express x1 graphics card is on the back of the Desktop Management Guide for more information...
Troubleshooting Guide
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.... that pins in the wrong location. Power switch of changes to cool before touching. Enter Computer Setup (F10) and enable the USB ports. modules were installed in the cable or connector are disabled in Computer Setup. Turn off the computer, turn on the external device, then turn on the computer to integrate the device with the system to determine if you install a non-plug and play device, Windows automatically recognizes the device and configures the computer. Use Windows Device Manager to...
.... that pins in the wrong location. Power switch of changes to cool before touching. Enter Computer Setup (F10) and enable the USB ports. modules were installed in the cable or connector are disabled in Computer Setup. Turn off the computer, turn on the external device, then turn on the computer to integrate the device with the system to determine if you install a non-plug and play device, Windows automatically recognizes the device and configures the computer. Use Windows Device Manager to...
Troubleshooting Guide
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... device status within Windows, such as Device Manager for driver load and the Network Connections applet within Windows for a new expansion board were installed. Network controller stopped working when an expansion board was added to the network connector and that the driver match current configuration. Under the Computer Setup Advanced menu, change the resource settings for the board. System cannot autosense the network. Diagnostics reports a failure. correctly. parameters match the configuration of the cable. Table 2-12 Solving Network Problems (continued) Network...
... device status within Windows, such as Device Manager for driver load and the Network Connections applet within Windows for a new expansion board were installed. Network controller stopped working when an expansion board was added to the network connector and that the driver match current configuration. Under the Computer Setup Advanced menu, change the resource settings for the board. System cannot autosense the network. Diagnostics reports a failure. correctly. parameters match the configuration of the cable. Table 2-12 Solving Network Problems (continued) Network...
Troubleshooting Guide
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... BIOS image. 511-CPU, CPUA, or CPUB Fan not Detected CPU fan is attached and turned on page 57.) 3. Replace CPU fan. 512-Chassis, Rear Chassis, or Front Chassis Chassis, rear chassis, or front chassis fan is not connected or may have malfunctioned. Reseat fan cable. 3. Replace CPU or chassis fan. 601-Diskette Controller Error Diskette controller circuitry or floppy drive circuitry incorrect. 1. Enter Computer Setup and reset the IRQ in Advanced > Onboard Devices. 501-Display Adapter Failure Graphics display controller. 1. Reseat the graphics card...
... BIOS image. 511-CPU, CPUA, or CPUB Fan not Detected CPU fan is attached and turned on page 57.) 3. Replace CPU fan. 512-Chassis, Rear Chassis, or Front Chassis Chassis, rear chassis, or front chassis fan is not connected or may have malfunctioned. Reseat fan cable. 3. Replace CPU or chassis fan. 601-Diskette Controller Error Diskette controller circuitry or floppy drive circuitry incorrect. 1. Enter Computer Setup and reset the IRQ in Advanced > Onboard Devices. 501-Display Adapter Failure Graphics display controller. 1. Reseat the graphics card...