HP Client Manager 6.1
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... and remotely update the BIOS on those client computers that match the hardware and software criteria that contain hardware supported by HP to ensure that include the ProtectTools embedded security chip. Note: This requires HPCM 6.1 SP1. With HPCM, SoftPaq installation can use HPCM to change the BIOS settings, such as the Storage Options or the Boot Order, as new or missing PCs, memory, battery, disk drives, CPUs, and monitors. Normally...
... and remotely update the BIOS on those client computers that match the hardware and software criteria that contain hardware supported by HP to ensure that include the ProtectTools embedded security chip. Note: This requires HPCM 6.1 SP1. With HPCM, SoftPaq installation can use HPCM to change the BIOS settings, such as the Storage Options or the Boot Order, as new or missing PCs, memory, battery, disk drives, CPUs, and monitors. Normally...
HP Business Desktop BIOS
Page 8
...be secure. Network Service Boot -> Boot Source Network Service Boot -> Disable Boot Order -> Device Disable DriveLock (for MultiBay HDD) IDE/SATA controller -> Disable USB port -> Disable Power-on Password Removal of Sensitive Data I/O port -> disable IDE/SATA controller -> Disable DriveLock (for MultiBay HDD) Diskette Write Protect TPM support Removal of hardware devices Hoodlock Control Computer startup by unauthorized users Power-on Password User Smart Card Virus threats on Master Boot Record MBR Security Attacks on BIOS Settings Setup Password Administrator Smart Card Flash of...
...be secure. Network Service Boot -> Boot Source Network Service Boot -> Disable Boot Order -> Device Disable DriveLock (for MultiBay HDD) IDE/SATA controller -> Disable USB port -> Disable Power-on Password Removal of Sensitive Data I/O port -> disable IDE/SATA controller -> Disable DriveLock (for MultiBay HDD) Diskette Write Protect TPM support Removal of hardware devices Hoodlock Control Computer startup by unauthorized users Power-on Password User Smart Card Virus threats on Master Boot Record MBR Security Attacks on BIOS Settings Setup Password Administrator Smart Card Flash of...
HP Business Desktop BIOS
Page 9
... entered at the password prompt in place of the power-on removable media (such as diskette or USB external devices). When a rogue OS is started on password when enabled 5. Setup password-sometimes called the administrator password, controls updates to BIOS options (F10 setup) and BIOS configuration and can be used in place of the power-on password typed by booting to a different OS on password, or the administrator smart card can override user authentication (see below). This allows administrators access...
... entered at the password prompt in place of the power-on removable media (such as diskette or USB external devices). When a rogue OS is started on password when enabled 5. Setup password-sometimes called the administrator password, controls updates to BIOS options (F10 setup) and BIOS configuration and can be used in place of the power-on password typed by booting to a different OS on password, or the administrator smart card can override user authentication (see below). This allows administrators access...
HP Business Desktop BIOS
Page 11
... model, but generally include the serial port(s), parallel port, USB port(s), network connection, and audio. For this case, the smart card pass phrase will use of smart cards in passwords. The administrator may vary by the smart card tools. In addition, the same smart card can be stolen and an unauthorized person might gain access to unlock the drive during startup. For the sake of security, there is optional. This BIOS...
... model, but generally include the serial port(s), parallel port, USB port(s), network connection, and audio. For this case, the smart card pass phrase will use of smart cards in passwords. The administrator may vary by the smart card tools. In addition, the same smart card can be stolen and an unauthorized person might gain access to unlock the drive during startup. For the sake of security, there is optional. This BIOS...
HP Business Desktop BIOS
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• S5-This state is off. The computer is often referred to as Soft Off. This state offers the slowest wakeup time and the greatest power savings (typically
• S5-This state is off. The computer is often referred to as Soft Off. This state offers the slowest wakeup time and the greatest power savings (typically
Troubleshooting Guide
Page 46
... the device is not recognized as an additional drive or expansion card. You can also use the Add Hardware Wizard and follow the instructions for the board and choose a basic configuration that pins in the connector are not bent down . Ensure that all cables are properly and securely connected and that does not cause a resource conflict. Troubleshooting Without Diagnostics Solving Hardware Installation Problems You may not automatically configure when added...
... the device is not recognized as an additional drive or expansion card. You can also use the Add Hardware Wizard and follow the instructions for the board and choose a basic configuration that pins in the connector are not bent down . Ensure that all cables are properly and securely connected and that does not cause a resource conflict. Troubleshooting Without Diagnostics Solving Hardware Installation Problems You may not automatically configure when added...
Troubleshooting Guide
Page 69
... fan is not connected or may have malfunctioned. 1. Clear CMOS. (See Appendix B, "Password Security and Resetting CMOS.") 610-External Storage Device Failure External tape drive not connected. Replace chassis, rear chassis, or front chassis fan. 514-CPU or Chassis Fan not Detected CPU or chassis fan is not connected or may have malfunctioned. 1. Reseat fan cable. 3. Replace CPU or chassis fan. 601-Diskette Controller Error Diskette controller circuitry or floppy drive circuitry incorrect. 1. Run Computer Setup. 2. Troubleshooting Guide www.hp.com A-7 Replace diskette drive...
... fan is not connected or may have malfunctioned. 1. Clear CMOS. (See Appendix B, "Password Security and Resetting CMOS.") 610-External Storage Device Failure External tape drive not connected. Replace chassis, rear chassis, or front chassis fan. 514-CPU or Chassis Fan not Detected CPU or chassis fan is not connected or may have malfunctioned. 1. Reseat fan cable. 3. Replace CPU or chassis fan. 601-Diskette Controller Error Diskette controller circuitry or floppy drive circuitry incorrect. 1. Run Computer Setup. 2. Troubleshooting Guide www.hp.com A-7 Replace diskette drive...
Troubleshooting Guide
Page 84
... outlet. Remove the computer cover or access panel. Ä CAUTION: Pushing the CMOS button will reset CMOS values to back up the CMOS settings. 4. Replace the computer cover or access panel. It is easily done through Computer Setup. Locate, press, and hold the CMOS button in case they are needed later. B-4 www.hp.com Troubleshooting Guide The CMOS button will erase any customized information including passwords, asset numbers, and special settings. See the Computer Setup (F10) Utility Guide on the...
... outlet. Remove the computer cover or access panel. Ä CAUTION: Pushing the CMOS button will reset CMOS values to back up the CMOS settings. 4. Replace the computer cover or access panel. It is easily done through Computer Setup. Locate, press, and hold the CMOS button in case they are needed later. B-4 www.hp.com Troubleshooting Guide The CMOS button will erase any customized information including passwords, asset numbers, and special settings. See the Computer Setup (F10) Utility Guide on the...
Troubleshooting Guide
Page 93
... audio problems 2-24 B battery, replacing 2-6 beep codes A-14 blank screen 2-19 booting options Full Boot A-1 Quick Boot A-1 C CD-ROM or DVD problems 2-39 CMOS backing up B-1 button B-1, B-3 clearing and resetting B-3 Configuration Record Utility installing 1-10 overview 1-9 running 1-10 Customer Support 2-2, 2-45 D date and time display 2-6 Diagnostics for Windows detecting 1-2 installing 1-3 menu bar 1-5 overview 1-1 running tests 1-6 tool bar 1-5 Index diskette problems 2-12 Drive Key problems 2-41 Drive Protection System (DPS) accessing C-2 overview C-1 E error codes A-1 F flashing LEDs...
... audio problems 2-24 B battery, replacing 2-6 beep codes A-14 blank screen 2-19 booting options Full Boot A-1 Quick Boot A-1 C CD-ROM or DVD problems 2-39 CMOS backing up B-1 button B-1, B-3 clearing and resetting B-3 Configuration Record Utility installing 1-10 overview 1-9 running 1-10 Customer Support 2-2, 2-45 D date and time display 2-6 Diagnostics for Windows detecting 1-2 installing 1-3 menu bar 1-5 overview 1-1 running tests 1-6 tool bar 1-5 Index diskette problems 2-12 Drive Key problems 2-41 Drive Protection System (DPS) accessing C-2 overview C-1 E error codes A-1 F flashing LEDs...
Finding Information (English)
Page 1
... you have problems during initial startup. This tool is used to reconfigure and modify computer default settings when new hardware is also provided should you to set up factory-provided software. Provides definitions and instructions for using security and Intelligent Manageability features that are preinstalled on select desktop models. Finding Information Guide Quick Setup Getting Started Hardware Reference Guide Computer Setup (F10) Utility Guide Desktop Management Guide HP ProtectTools Embedded Security Guide Network & Internet Communications Guide Troubleshooting Guide Contents...
... you have problems during initial startup. This tool is used to reconfigure and modify computer default settings when new hardware is also provided should you to set up factory-provided software. Provides definitions and instructions for using security and Intelligent Manageability features that are preinstalled on select desktop models. Finding Information Guide Quick Setup Getting Started Hardware Reference Guide Computer Setup (F10) Utility Guide Desktop Management Guide HP ProtectTools Embedded Security Guide Network & Internet Communications Guide Troubleshooting Guide Contents...
HP Compaq dx6100 and dc7100 Series Personal Computer Service Reference Card (1st Edition)
Page 1
... for warm boot. Lists currently installed PCI devices and IRQ settings. To establish a password: 1. Computer Setup Menu Heading File Storage Option / Description System Information - Saves changes to control minmum fan speed. Enable/disable primary IDE controller. Allows setting of an unsuccessful ROM flash. Fan idle mode to system configuration and exits Computer Setup. unique sleep state blink patterns; integrated video; Enter the password. 5. Key Specifications Key Specifications Processor Type: Intel Pentium 4 or Intel Celeron RAM Type: DDR PC3200...
... for warm boot. Lists currently installed PCI devices and IRQ settings. To establish a password: 1. Computer Setup Menu Heading File Storage Option / Description System Information - Saves changes to control minmum fan speed. Enable/disable primary IDE controller. Allows setting of an unsuccessful ROM flash. Fan idle mode to system configuration and exits Computer Setup. unique sleep state blink patterns; integrated video; Enter the password. 5. Key Specifications Key Specifications Processor Type: Intel Pentium 4 or Intel Celeron RAM Type: DDR PC3200...
HP Compaq dx6100 and dc7100 Series Personal Computer Service Reference Card (1st Edition)
Page 2
... beeps [2] LEDs will take effect the next time the computer is entered. System ROM checksum error. 2. Expansion card. 3. Replace system board. 1. Clear CMOS memory. 2. If 304, possible system board problem 1. Run Computer Setup (F10). The new password will blink in drive A not Boot Error bootable 1720SMART Hard Drive Detects Imminent Failure none Hard drive is resolved,. Shut down (Power down) the system and disconnect the power cord from removable media Boot Control drives. NOTE: Setup password may be downloaded free of Power-on (normal operation) Blinks...
... beeps [2] LEDs will take effect the next time the computer is entered. System ROM checksum error. 2. Expansion card. 3. Replace system board. 1. Clear CMOS memory. 2. If 304, possible system board problem 1. Run Computer Setup (F10). The new password will blink in drive A not Boot Error bootable 1720SMART Hard Drive Detects Imminent Failure none Hard drive is resolved,. Shut down (Power down) the system and disconnect the power cord from removable media Boot Control drives. NOTE: Setup password may be downloaded free of Power-on (normal operation) Blinks...
HP Compaq dx6100 and dc7100 Series Personal Computers Service Reference Card, 2nd Edition
Page 1
.../disables Network Service Boot (some models). Allows assignment of BIOS I /O APIC mode; ACPI S3 support. Hardware Power Management - Set resources for MultiBay hard drive(s). NIC PXE Option ROM download. PCI VGA Configuration - Failsafe Boot Block ROM The computer comes with a ROMPaq diskette is combined IDE Controller IDE Controller. Order an upgraded ROMPaq diskette from removable media. A successful boot and ROM flashing (re-programming) with a reprogrammable flash system ROM (read and write with PIO transfers. Turn on password. If you enter Computer Setup...
.../disables Network Service Boot (some models). Allows assignment of BIOS I /O APIC mode; ACPI S3 support. Hardware Power Management - Set resources for MultiBay hard drive(s). NIC PXE Option ROM download. PCI VGA Configuration - Failsafe Boot Block ROM The computer comes with a ROMPaq diskette is combined IDE Controller IDE Controller. Order an upgraded ROMPaq diskette from removable media. A successful boot and ROM flashing (re-programming) with a reprogrammable flash system ROM (read and write with PIO transfers. Turn on password. If you enter Computer Setup...
HP Compaq dx6100 and dc7100 Series Personal Computers Service Reference Card, 2nd Edition
Page 2
... system installed on a network server. (Feature available on some models). Replace the system board. 110-Out of Memory Space for booting from being downloaded during POST. In Computer Setup, disable the NIC PXE Option ROM Download to the Computer Setup Guide. [2] Available on NIC models only; Memory configuration is Setup Utilities. [1] entered. Press the F1 key to Factory Settings. If third party memory has been added, test using Setup: 1. Verify proper memory module type. board Error Reconnect keyboard with the expansion card. Check connector for Windows. Clear CMOS. Run...
... system installed on a network server. (Feature available on some models). Replace the system board. 110-Out of Memory Space for booting from being downloaded during POST. In Computer Setup, disable the NIC PXE Option ROM Download to the Computer Setup Guide. [2] Available on NIC models only; Memory configuration is Setup Utilities. [1] entered. Press the F1 key to Factory Settings. If third party memory has been added, test using Setup: 1. Verify proper memory module type. board Error Reconnect keyboard with the expansion card. Check connector for Windows. Clear CMOS. Run...
HP Compaq Business Desktop dc7100 Software Overview
Page 2
... makes it can be run before it easier to locate and install software that image. the user must be found on the hard drive. For example, the HP Compaq Business Desktop dc7100 Series consists of the dc7100 convertible minitower, dc7100 small form factor, and dc7100 ultra-slim desktop. QFE - This white paper covers the new HP Compaq Business Desktop dc7100 models, along with a comparison to access the uninstalled applications. Software Setup...
... makes it can be run before it easier to locate and install software that image. the user must be found on the hard drive. For example, the HP Compaq Business Desktop dc7100 Series consists of the dc7100 convertible minitower, dc7100 small form factor, and dc7100 ultra-slim desktop. QFE - This white paper covers the new HP Compaq Business Desktop dc7100 models, along with a comparison to access the uninstalled applications. Software Setup...
HP Compaq Business Desktop dc7100 Software Overview
Page 8
... enterprise environment. software updates to the HP white paper Operating System and Device Driver Support for 12 languages. Please refer to make this operating system function. The administrator password, also known as PXE, remote configuration, remote control, and F10 Setup support for HP Business Desktop Computers, part number 372899-001. After a power-on BIOS settings. HP BIOS supports the HP stable product roadmap by unauthorized users, subversion of OS security policies, removal of hardware, flash of the...
... enterprise environment. software updates to the HP white paper Operating System and Device Driver Support for 12 languages. Please refer to make this operating system function. The administrator password, also known as PXE, remote configuration, remote control, and F10 Setup support for HP Business Desktop Computers, part number 372899-001. After a power-on BIOS settings. HP BIOS supports the HP stable product roadmap by unauthorized users, subversion of OS security policies, removal of hardware, flash of the...
HP Compaq Business Desktop dc7100 Software Overview
Page 11
... is used to use Computer Setup. Provides instructions for using Microsoft DirectSound audio capability. Intel software drivers enable all functionality of computers. • Computer Setup (F10) Utility - Due to connect your computer and peripheral devices. • Getting Started - HP CMS can update drivers and BIOS on how to reconfigure and modify computer default settings when new hardware is standard with the new HP Modular Keyboard option kit. Basic troubleshooting is a free hardware management solution for upgrading this series of the video hardware...
... is used to use Computer Setup. Provides instructions for using Microsoft DirectSound audio capability. Intel software drivers enable all functionality of computers. • Computer Setup (F10) Utility - Due to connect your computer and peripheral devices. • Getting Started - HP CMS can update drivers and BIOS on how to reconfigure and modify computer default settings when new hardware is standard with the new HP Modular Keyboard option kit. Basic troubleshooting is a free hardware management solution for upgrading this series of the video hardware...
Troubleshooting Guide 1
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... Troubleshooting Guide Solution Ensure that the device is not recognized as an additional drive or expansion card. Turn off the computer, turn on the external device, then turn on . Troubleshooting Without Diagnostics Solving Hardware Installation Problems You may not automatically configure when added if the default configuration conflicts with the computer system. Reboot the computer and follow the instructions that pins in the connector are unplugged. Use Windows XP Device Manager to the configuration, you install a plug and play board may need...
... Troubleshooting Guide Solution Ensure that the device is not recognized as an additional drive or expansion card. Turn off the computer, turn on the external device, then turn on . Troubleshooting Without Diagnostics Solving Hardware Installation Problems You may not automatically configure when added if the default configuration conflicts with the computer system. Reboot the computer and follow the instructions that pins in the connector are unplugged. Use Windows XP Device Manager to the configuration, you install a plug and play board may need...
Troubleshooting Guide 1
Page 69
.... 1. Troubleshooting Guide www.hp.com A-7 Reseat fan cable. 3. Replace CPU or chassis fan. 601-Diskette Controller Error Diskette controller circuitry or floppy drive circuitry incorrect. 1. Run Computer Setup. 2. Replace the system board. 605-Diskette Drive Type Error Mismatch in Advanced > Onboard Devices. 660-Display cache is detected unreliable Integrated graphics controller display cache is not working properly and will be disabled. Clear CMOS. (See Appendix B, "Password Security and Resetting CMOS.") 610-External Storage Device Failure External tape drive not connected. Run...
.... 1. Troubleshooting Guide www.hp.com A-7 Reseat fan cable. 3. Replace CPU or chassis fan. 601-Diskette Controller Error Diskette controller circuitry or floppy drive circuitry incorrect. 1. Run Computer Setup. 2. Replace the system board. 605-Diskette Drive Type Error Mismatch in Advanced > Onboard Devices. 660-Display cache is detected unreliable Integrated graphics controller display cache is not working properly and will be disabled. Clear CMOS. (See Appendix B, "Password Security and Resetting CMOS.") 610-External Storage Device Failure External tape drive not connected. Run...
Troubleshooting Guide 1
Page 83
.... Replace the computer cover or access panel. The CMOS button will not clear CMOS if the power cord is important to factory defaults and will reset CMOS values to back up the computer CMOS settings before resetting them in case they are needed later. It is connected. B-4 www.hp.com Troubleshooting Guide Back up the CMOS settings. 4. See the Computer Setup (F10) Utility Guide on backing up is easily done through Computer Setup. CMOS button ✎ For assistance locating the CMOS button...
.... Replace the computer cover or access panel. The CMOS button will not clear CMOS if the power cord is important to factory defaults and will reset CMOS values to back up the computer CMOS settings before resetting them in case they are needed later. It is connected. B-4 www.hp.com Troubleshooting Guide Back up the CMOS settings. 4. See the Computer Setup (F10) Utility Guide on backing up is easily done through Computer Setup. CMOS button ✎ For assistance locating the CMOS button...