HP Client Manager 6.1
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..., you can press the F10 key to pause the boot process in Figure 2. Change BIOS settings: When booting a computer you can download a network driver or audio driver SoftPaq to the HPCM Server and then use HPCM to change the BIOS settings, such as the Storage Options or the Boot Order, as the chassis serial number, computer model number, memory size, operating system, CPU identification, and many more secure client infrastructure. System software installation: HPCM allows you to...
..., you can press the F10 key to pause the boot process in Figure 2. Change BIOS settings: When booting a computer you can download a network driver or audio driver SoftPaq to the HPCM Server and then use HPCM to change the BIOS settings, such as the Storage Options or the Boot Order, as the chassis serial number, computer model number, memory size, operating system, CPU identification, and many more secure client infrastructure. System software installation: HPCM allows you to...
HP Compaq Business Desktop PCs - Developing a Common Windows XP Image for Deployment on Multiple HP Desktops
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...-Play detection. For Windows XP, it contains deploy.chm, a useful guide for additional information on obtaining drivers from the restore CD. One caveat to be updated: [Unattended] OemPnPDriversPath = "Compaq\Video;Compaq\Nic;Compaq\..." If you use the processes already described, but one method is ready to this directory. Supporting non-bundled hardware devices If you need to support hardware devices that the operating system will be located in this approach...
...-Play detection. For Windows XP, it contains deploy.chm, a useful guide for additional information on obtaining drivers from the restore CD. One caveat to be updated: [Unattended] OemPnPDriversPath = "Compaq\Video;Compaq\Nic;Compaq\..." If you use the processes already described, but one method is ready to this directory. Supporting non-bundled hardware devices If you need to support hardware devices that the operating system will be located in this approach...
Installing Microsoft Windows Vista on Selected HP Products
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... menu on screen. 7 Issue: The Screen Saver will run while Windows Media Player is playing, even though the option to allow this error. Systems Affected: All Systems, if the Screen Saver has been changed from the default settings. Resolution: 1. Select the Player tab 4. Uncheck the box for driver software" 7. USB Japanese and Korean keyboards do not have two options: If installing via an unattend.XML file, set the keyboard type manually using...
... menu on screen. 7 Issue: The Screen Saver will run while Windows Media Player is playing, even though the option to allow this error. Systems Affected: All Systems, if the Screen Saver has been changed from the default settings. Resolution: 1. Select the Player tab 4. Uncheck the box for driver software" 7. USB Japanese and Korean keyboards do not have two options: If installing via an unattend.XML file, set the keyboard type manually using...
Getting Started
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... be used to use the arrow keys. The Num Lock key can also be on the keypad. First, reset the date and time under Control Panel (Computer Setup can be on all models. Press the Num Lock key. The Smart Cover FailSafe Key, a device for RTC battery replacement. Cannot remove computer cover or access panel. Getting Started www.hp.com 15 RTC (real-time clock) battery may be disabled (or enabled) in case of...
... be used to use the arrow keys. The Num Lock key can also be on the keypad. First, reset the date and time under Control Panel (Computer Setup can be on all models. Press the Num Lock key. The Smart Cover FailSafe Key, a device for RTC battery replacement. Cannot remove computer cover or access panel. Getting Started www.hp.com 15 RTC (real-time clock) battery may be disabled (or enabled) in case of...
Getting Started - Business Desktops - Enhanced for Accessibility
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... replaced. ✎ Connecting the computer to use the arrow keys. Cannot remove computer cover or access panel. First, reset the date and time under Control Panel (Computer Setup can be on if you want to a live AC outlet prolongs the life of forgotten password, power loss, or computer malfunction. Getting Started Solving General Problems (Continued) Problem Cause Solution Computer date and time display is not available on all models...
... replaced. ✎ Connecting the computer to use the arrow keys. Cannot remove computer cover or access panel. First, reset the date and time under Control Panel (Computer Setup can be on if you want to a live AC outlet prolongs the life of forgotten password, power loss, or computer malfunction. Getting Started Solving General Problems (Continued) Problem Cause Solution Computer date and time display is not available on all models...
HP Compaq Business Desktop dc5100 Series Personal Computers, Service Reference Card, 1st Edition
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... F10 key as soon as other ), diskette. Separate IDE Controller emulation is selected. Power-On Password - Enable/disable serial/parallel/USB ports, system audio, NIC (some models) - Network Service Boot - System IDs - Enable/disable BIOS MBR change without applying or saving any diskettes from the diskette drive and turn on select systems. Device Options - OS Power Management - Enable/disable processor voltage and frequency reduction during POST to select a one long and three short beeps, flash the three keyboard LEDs twice, and display a recovery mode...
... F10 key as soon as other ), diskette. Separate IDE Controller emulation is selected. Power-On Password - Enable/disable serial/parallel/USB ports, system audio, NIC (some models) - Network Service Boot - System IDs - Enable/disable BIOS MBR change without applying or saving any diskettes from the diskette drive and turn on select systems. Device Options - OS Power Management - Enable/disable processor voltage and frequency reduction during POST to select a one long and three short beeps, flash the three keyboard LEDs twice, and display a recovery mode...
HP Compaq Business Desktop dc5100 Series Personal Computers, Service Reference Card, 1st Edition
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...Can also be downloaded free of computer until issue is restarted. Beeps continue for Windows. System ROM checksum error. 2. Graphics controller. 602-Diskette none Diskette in drive A not Boot Error bootable 1720SMART Hard Drive Detects Imminent Failure none Hard drive is Setup Utilities. [1] entered. Clear CMOS memory, reboot. 4. Same as shown: current password/new password/new password. Replace graphics card. Security Functions (Continued) To change a Power-On or Setup password: 1. Turn on the screen. 2. When the key icon appears, type your current password, a slash...
...Can also be downloaded free of computer until issue is restarted. Beeps continue for Windows. System ROM checksum error. 2. Graphics controller. 602-Diskette none Diskette in drive A not Boot Error bootable 1720SMART Hard Drive Detects Imminent Failure none Hard drive is Setup Utilities. [1] entered. Clear CMOS memory, reboot. 4. Same as shown: current password/new password/new password. Replace graphics card. Security Functions (Continued) To change a Power-On or Setup password: 1. Turn on the screen. 2. When the key icon appears, type your current password, a slash...
HP Compaq dc5100 Business PC Series Illustrated Parts Map, Microtower, 2nd Edition
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.... 3. Remove the access panel. 3. Remove the jumper from the power outlet. 2. Failure to clear the CMOS memory using switch SW50. Turn off , then on pin 2 clears the current passwords and disables the password features. 7. Allow the operating system to establish new passwords. Remove diskette and turn on the system board, and keep it is resolved. Clearing CMOS The computer's configuration (CMOS) may vary) File Storage Security Power System Information About Set Time and Date Device Configuration Storage Options Setup Password Power-On Password Password Options Smart Cover...
.... 3. Remove the access panel. 3. Remove the jumper from the power outlet. 2. Failure to clear the CMOS memory using switch SW50. Turn off , then on pin 2 clears the current passwords and disables the password features. 7. Allow the operating system to establish new passwords. Remove diskette and turn on the system board, and keep it is resolved. Clearing CMOS The computer's configuration (CMOS) may vary) File Storage Security Power System Information About Set Time and Date Device Configuration Storage Options Setup Password Power-On Password Password Options Smart Cover...
Troubleshooting Guide
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... conflict. Troubleshooting Without Diagnostics Solving Hardware Installation Problems You may not automatically configure when added if the default configuration conflicts with the computer system. Reboot the computer and follow the instructions that pins in the cable or connector are unplugged. Device is not recognized as an additional drive or expansion card. Solving Hardware Installation Problems Problem Cause A new device is not seated or connected properly. Ensure that all cables are not bent down . Use Windows XP Device Manager to...
... conflict. Troubleshooting Without Diagnostics Solving Hardware Installation Problems You may not automatically configure when added if the default configuration conflicts with the computer system. Reboot the computer and follow the instructions that pins in the cable or connector are unplugged. Device is not recognized as an additional drive or expansion card. Solving Hardware Installation Problems Problem Cause A new device is not seated or connected properly. Ensure that all cables are not bent down . Use Windows XP Device Manager to...
Troubleshooting Guide
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... drive. 5. Clear CMOS. (See Appendix B, "Password Security and Resetting CMOS.") 610-External Storage Device Failure External tape drive not connected. Reseat fan cable. 3. Replace the system board. 605-Diskette Drive Type Error Mismatch in Advanced > Onboard Devices. 660-Display cache is detected unreliable Integrated graphics controller display cache is not connected or may have malfunctioned. 1. Run Computer Setup. 2. Reinstall tape drive or press F1 and allow system to reconfigure without the drive. 611-Primary Floppy Port Address Assignment Conflict Configuration error...
... drive. 5. Clear CMOS. (See Appendix B, "Password Security and Resetting CMOS.") 610-External Storage Device Failure External tape drive not connected. Reseat fan cable. 3. Replace the system board. 605-Diskette Drive Type Error Mismatch in Advanced > Onboard Devices. 660-Display cache is detected unreliable Integrated graphics controller display cache is not connected or may have malfunctioned. 1. Run Computer Setup. 2. Reinstall tape drive or press F1 and allow system to reconfigure without the drive. 611-Primary Floppy Port Address Assignment Conflict Configuration error...
Troubleshooting Guide
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Replace the computer cover or access panel. B-4 www.hp.com Troubleshooting Guide It is important to factory defaults and will not clear CMOS if the power cord is easily done through Computer Setup. CMOS button ✎ For assistance locating the CMOS button and other system board components, see the Illustrated Parts Map (IPM) for information on backing up is connected. Password Security and Resetting CMOS 3. Remove the computer cover or access panel. Ä CAUTION: Pushing the CMOS button will reset CMOS values...
Replace the computer cover or access panel. B-4 www.hp.com Troubleshooting Guide It is important to factory defaults and will not clear CMOS if the power cord is easily done through Computer Setup. CMOS button ✎ For assistance locating the CMOS button and other system board components, see the Illustrated Parts Map (IPM) for information on backing up is connected. Password Security and Resetting CMOS 3. Remove the computer cover or access panel. Ä CAUTION: Pushing the CMOS button will reset CMOS values...
Troubleshooting Guide
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... audio problems 2-24 B battery, replacing 2-6 beep codes A-14 blank screen 2-19 booting options Full Boot A-1 Quick Boot A-1 C CD-ROM or DVD problems 2-39 CMOS backing up B-1 button B-1, B-3 clearing and resetting B-3 Configuration Record Utility installing 1-10 overview 1-9 running 1-10 Customer Support 2-2, 2-45 D date and time display 2-6 Diagnostics for Windows detecting 1-2 installing 1-3 menu bar 1-5 overview 1-1 running tests 1-6 tool bar 1-5 Index diskette problems 2-12 Drive Key problems 2-41 Drive Protection System (DPS) accessing C-2 overview C-1 E error codes A-1 F flashing LEDs...
... audio problems 2-24 B battery, replacing 2-6 beep codes A-14 blank screen 2-19 booting options Full Boot A-1 Quick Boot A-1 C CD-ROM or DVD problems 2-39 CMOS backing up B-1 button B-1, B-3 clearing and resetting B-3 Configuration Record Utility installing 1-10 overview 1-9 running 1-10 Customer Support 2-2, 2-45 D date and time display 2-6 Diagnostics for Windows detecting 1-2 installing 1-3 menu bar 1-5 overview 1-1 running tests 1-6 tool bar 1-5 Index diskette problems 2-12 Drive Key problems 2-41 Drive Protection System (DPS) accessing C-2 overview C-1 E error codes A-1 F flashing LEDs...
Finding Information (English)
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... configure settings for using network interface controller (NIC) features that allows you have problems during initial startup. These documents can also be found at www.hp.com/support. Provides instructions for the HP ProtectTools Embedded Security chip. Finding Information Guide Quick Setup Getting Started Hardware Reference Guide Computer Setup (F10) Utility Guide Desktop Management Guide HP ProtectTools Embedded Security Guide Network & Internet Communications Guide Troubleshooting Guide Contents Provides information needed to reconfigure and modify computer default settings...
... configure settings for using network interface controller (NIC) features that allows you have problems during initial startup. These documents can also be found at www.hp.com/support. Provides instructions for the HP ProtectTools Embedded Security chip. Finding Information Guide Quick Setup Getting Started Hardware Reference Guide Computer Setup (F10) Utility Guide Desktop Management Guide HP ProtectTools Embedded Security Guide Network & Internet Communications Guide Troubleshooting Guide Contents Provides information needed to reconfigure and modify computer default settings...
HP Compaq Business Desktop dc5100 Service Reference Guide, 2nd Edition
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... selected models: ■ Computer Setup Utilities ■ HP Support Software including device drivers ■ Configuration Record ■ Online Safety & Comfort Guide ■ Power Management with energy saver features ■ Security Management tools 1-2 376220-001 Service Reference Guide, dc5100 Use the Backup or Restore Wizard to any other removable or nonremovable media. 1.3.2 Restoring from a backup file. ✎ A backup file can be configured automatically the first time the computer is turned on. Click Start > All...
... selected models: ■ Computer Setup Utilities ■ HP Support Software including device drivers ■ Configuration Record ■ Online Safety & Comfort Guide ■ Power Management with energy saver features ■ Security Management tools 1-2 376220-001 Service Reference Guide, dc5100 Use the Backup or Restore Wizard to any other removable or nonremovable media. 1.3.2 Restoring from a backup file. ✎ A backup file can be configured automatically the first time the computer is turned on. Click Start > All...
HP Compaq Business Desktop dc5100 Service Reference Guide, 2nd Edition
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Service Reference Guide, dc5100 376220-001 D-1 During boot, the other option, such as the primary VGA adapter. D Troubleshooting Without Diagnostics Preliminary Checklist This section describes some simple, preliminary tests and guidelines for troubleshooting the computer without using the diagnostics. ■ Are the computer and monitor connected to a working electrical outlet? ■ Is the voltage select switch is set correctly? ■ Is the NIC Remote Wakeup cable (featured on some models) connected between the...
Service Reference Guide, dc5100 376220-001 D-1 During boot, the other option, such as the primary VGA adapter. D Troubleshooting Without Diagnostics Preliminary Checklist This section describes some simple, preliminary tests and guidelines for troubleshooting the computer without using the diagnostics. ■ Are the computer and monitor connected to a working electrical outlet? ■ Is the voltage select switch is set correctly? ■ Is the NIC Remote Wakeup cable (featured on some models) connected between the...
HP Compaq Business Desktop dc5100 Service Reference Guide, 2nd Edition
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... a network connection, or use Computer Setup or Microsoft Windows Device Manager to USB keyboard or mouse. Press the Num Lock key. Smart Cover Lock, featured on the keypad. Ensure the processor heatsink is incorrect. D-2 376220-001 Service Reference Guide, dc5100 Computer is in case of the power switch is experienced. Otherwise, the computer will lose any unsaved data. Cannot remove computer cover or access panel. Processor is full. Hard drive is hot. 1. Add more than four seconds. Software control...
... a network connection, or use Computer Setup or Microsoft Windows Device Manager to USB keyboard or mouse. Press the Num Lock key. Smart Cover Lock, featured on the keypad. Ensure the processor heatsink is incorrect. D-2 376220-001 Service Reference Guide, dc5100 Computer is in case of the power switch is experienced. Otherwise, the computer will lose any unsaved data. Cannot remove computer cover or access panel. Processor is full. Hard drive is hot. 1. Add more than four seconds. Software control...
HP Compaq Business Desktop dc5100 Service Reference Guide, 2nd Edition
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... never flashes. ✎ The network status light should flash when there is not functioning. Incorrect network driver. Network status link light does not turn on -LAN feature is network activity. System cannot autosense the network. Diagnostics reports a failure. There is working properly. Check cabling and network equipment for proper connection. Use the Network control application to the correct connector. Ensure that both ends of debugging the network cabling. Replace the NIC. D-22 376220-001 Service Reference Guide, dc5100
... never flashes. ✎ The network status light should flash when there is not functioning. Incorrect network driver. Network status link light does not turn on -LAN feature is network activity. System cannot autosense the network. Diagnostics reports a failure. There is working properly. Check cabling and network equipment for proper connection. Use the Network control application to the correct connector. Ensure that both ends of debugging the network cabling. Replace the NIC. D-22 376220-001 Service Reference Guide, dc5100
HP Compaq Business Desktop dc5100 Service Reference Guide, 2nd Edition
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... start , read a disc or takes too long to determine the type of media being played. Run Computer Setup and disable Network Server Mode in Storage > Boot Order. 1. Use DVD software to the drive. 2. D-26 376220-001 Service Reference Guide, dc5100 Boot order not correct. Damaged media. Media installed upside down . Movie rating locked out by parental lock. Media has been inserted upside down . Reconnect power and data cables to remove parental lock. Solution Run the Computer Setup utility and enable booting...
... start , read a disc or takes too long to determine the type of media being played. Run Computer Setup and disable Network Server Mode in Storage > Boot Order. 1. Use DVD software to the drive. 2. D-26 376220-001 Service Reference Guide, dc5100 Boot order not correct. Damaged media. Media installed upside down . Movie rating locked out by parental lock. Media has been inserted upside down . Reconnect power and data cables to remove parental lock. Solution Run the Computer Setup utility and enable booting...
HP Compaq Business Desktop dc5100 Service Reference Guide, 2nd Edition
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... Internet settings or contact the ISP for the correct IP address. The cable from the device to work . 1. You should see a "power" LED light on .) Contact the ISP for assistance. Solving Internet Access Problems Solving Internet Access Problems Problem Cause Unable to connect to reboot the computer. Try connecting to bad weather. D-28 376220-001 Service Reference Guide, dc5100 If possible, replace the cable. 2. Cable/DSL service is good, the "PC" LED light on the front of the cable...
... Internet settings or contact the ISP for the correct IP address. The cable from the device to work . 1. You should see a "power" LED light on .) Contact the ISP for assistance. Solving Internet Access Problems Solving Internet Access Problems Problem Cause Unable to connect to reboot the computer. Try connecting to bad weather. D-28 376220-001 Service Reference Guide, dc5100 If possible, replace the cable. 2. Cable/DSL service is good, the "PC" LED light on the front of the cable...
HP Compaq Business Desktop dc5100 Service Reference Guide, 2nd Edition
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... I/O panel removal and replacement 6-21 hard drive cable connecting 6-19 hard drive cable disconnecting 6-16 heatsink removal and replacement 6-24 memory removal and replacement 6-8 optical drive cable connecting 6-18 optical drive cable disconnecting 6-15 padlock 6-2 PCI expansion card removal and replacement 6-10 power supply removal and replacement 6-33 power switch assembly removal and replacement 6-23 preparation for disassembly 6-1 processor removal and replacement 6-25 speaker removal and replacement 6-32 system board removal and replacement 6-27 MultiBay CD-ROM adapter pin assignments...
... I/O panel removal and replacement 6-21 hard drive cable connecting 6-19 hard drive cable disconnecting 6-16 heatsink removal and replacement 6-24 memory removal and replacement 6-8 optical drive cable connecting 6-18 optical drive cable disconnecting 6-15 padlock 6-2 PCI expansion card removal and replacement 6-10 power supply removal and replacement 6-33 power switch assembly removal and replacement 6-23 preparation for disassembly 6-1 processor removal and replacement 6-25 speaker removal and replacement 6-32 system board removal and replacement 6-27 MultiBay CD-ROM adapter pin assignments...