Hard Drive White Paper
Page 4
...following commercial notebooks is greatly increased. Minimum System BIOS Required Notebook Platform HP Compaq Business nc8000 HP Compaq Business nw8000 HP Compaq Business nc6000 HP Compaq Business nc4000 Series HP Compaq Business nx9000 Series HP Compaq Business nx5000 Compaq Evo N620c Compaq Evo N610c/v Compaq Evo N600c Compaq Evo N800c Compaq Evo N410c Compaq Evo N400c ... number 360670-001. • For N800c/N800v/N800w models use bulk HDD spare kit part number 360380-001. • For HP Pavilion ze4300/ze4400/ze4500/ze5300/ze5400/ze5500 and HP Compaq nx9000/ nx9005/nx9010 models, use bulk...
...following commercial notebooks is greatly increased. Minimum System BIOS Required Notebook Platform HP Compaq Business nc8000 HP Compaq Business nw8000 HP Compaq Business nc6000 HP Compaq Business nc4000 Series HP Compaq Business nx9000 Series HP Compaq Business nx5000 Compaq Evo N620c Compaq Evo N610c/v Compaq Evo N600c Compaq Evo N800c Compaq Evo N410c Compaq Evo N400c ... number 360670-001. • For N800c/N800v/N800w models use bulk HDD spare kit part number 360380-001. • For HP Pavilion ze4300/ze4400/ze4500/ze5300/ze5400/ze5500 and HP Compaq nx9000/ nx9005/nx9010 models, use bulk...
Maintenance and Service Guide
Page 1
b Maintenance and Service Guide Evo Notebook N800c, Evo Notebook N800v, Evo Notebook N800w, and Presario 2800 Mobile PC Series Document Part Number: 268135-003 January 2003 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying computer features, components, and spare parts, troubleshooting computer problems, and performing computer disassembly procedures.
b Maintenance and Service Guide Evo Notebook N800c, Evo Notebook N800v, Evo Notebook N800w, and Presario 2800 Mobile PC Series Document Part Number: 268135-003 January 2003 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying computer features, components, and spare parts, troubleshooting computer problems, and performing computer disassembly procedures.
Maintenance and Service Guide
Page 7
Product Description 1.1 Models Computer models are shown in Tables 1-1 through 1-4. Table 1-1 Compaq Evo Notebook N800c, Evo Notebook N800v, Evo Notebook 800w, and Presario 2800 Model Naming Conventions Key N800w P 220 U5 60 W C 51 O XXXXXX-XXX 1 2 3 4 5678 9 10 Key Description Options 1 Brand/Series designator N = Evo Notebook P = Presario 800 = 800 Series 2800 = 2800 Series 2 Processor type P = Intel Pentium 4 3 Processor speed 220 = 2.2 GHz 200 = 2.0 GHz...
Product Description 1.1 Models Computer models are shown in Tables 1-1 through 1-4. Table 1-1 Compaq Evo Notebook N800c, Evo Notebook N800v, Evo Notebook 800w, and Presario 2800 Model Naming Conventions Key N800w P 220 U5 60 W C 51 O XXXXXX-XXX 1 2 3 4 5678 9 10 Key Description Options 1 Brand/Series designator N = Evo Notebook P = Presario 800 = 800 Series 2800 = 2800 Series 2 Processor type P = Intel Pentium 4 3 Processor speed 220 = 2.2 GHz 200 = 2.0 GHz...
Maintenance and Service Guide
Page 8
Product Description Table 1-2 Compaq Evo Notebook N800c Models The following Compaq Evo Notebook N800c models feature: ■ Dual pointing device (TouchPad and pointing stick) ■ 8-cell, 4.0 Ah lithium ion (Li ion) battery pack ■ 32 MB discrete video memory ■ 3-year warranty on parts, labor, and on-site, next business day response N800c P 170 P5 30 V C 25 2 United States 470041...
Product Description Table 1-2 Compaq Evo Notebook N800c Models The following Compaq Evo Notebook N800c models feature: ■ Dual pointing device (TouchPad and pointing stick) ■ 8-cell, 4.0 Ah lithium ion (Li ion) battery pack ■ 32 MB discrete video memory ■ 3-year warranty on parts, labor, and on-site, next business day response N800c P 170 P5 30 V C 25 2 United States 470041...
Maintenance and Service Guide
Page 9
... Table 1-2 Compaq Evo Notebook N800c Models (Continued) The following Compaq Evo Notebook N800c models use config. code KLMZ and feature: ■ Dual pointing device (TouchPad and pointing stick) ■ 8-cell, 4.0 Ah Li ion battery pack ■ 32 MB discrete video memory ■ 3-year warranty on parts and labor, 2-year warranty on on-site, next business day response N800c P 200...
... Table 1-2 Compaq Evo Notebook N800c Models (Continued) The following Compaq Evo Notebook N800c models use config. code KLMZ and feature: ■ Dual pointing device (TouchPad and pointing stick) ■ 8-cell, 4.0 Ah Li ion battery pack ■ 32 MB discrete video memory ■ 3-year warranty on parts and labor, 2-year warranty on on-site, next business day response N800c P 200...
Maintenance and Service Guide
Page 10
Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) N800C P 200 P5 30 V C 25 O Asia Pacific Australia Belgium Brazil Czech Republic Denmark European International France French Canada Germany Greece/Poland Hong Kong Hungary India Israel ...
Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) N800C P 200 P5 30 V C 25 O Asia Pacific Australia Belgium Brazil Czech Republic Denmark European International France French Canada Germany Greece/Poland Hong Kong Hungary India Israel ...
Maintenance and Service Guide
Page 11
... and pointing stick) ■ 8-cell, 4.0 Ah Li ion battery pack ■ 32 MB discrete video memory ■ 3-year warranty on parts and labor N800c P 180 U5 60 W C 51 O Belgium Czech Republic Denmark European International France Germany Greece/Poland Hungary Israel Italy 470035-393 470035-396 470035-399 470035-412... (NAFTA) People's Republic of China Taiwan United States 470035-210 470035-271 470035-274 470035-190 1-6 Maintenance and Service Guide Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) The following Compaq Evo Notebook N800c models use config.
... and pointing stick) ■ 8-cell, 4.0 Ah Li ion battery pack ■ 32 MB discrete video memory ■ 3-year warranty on parts and labor N800c P 180 U5 60 W C 51 O Belgium Czech Republic Denmark European International France Germany Greece/Poland Hungary Israel Italy 470035-393 470035-396 470035-399 470035-412... (NAFTA) People's Republic of China Taiwan United States 470035-210 470035-271 470035-274 470035-190 1-6 Maintenance and Service Guide Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) The following Compaq Evo Notebook N800c models use config.
Maintenance and Service Guide
Page 13
Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) N800c P 170 X5 30 V C 25 2 Asia Pacific Australia Belgium Brazil Czech Republic Denmark European International France French Canada Germany Greece/Poland Hong Kong Hungary Israel Italy ...
Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) N800c P 170 X5 30 V C 25 2 Asia Pacific Australia Belgium Brazil Czech Republic Denmark European International France French Canada Germany Greece/Poland Hong Kong Hungary Israel Italy ...
Maintenance and Service Guide
Page 14
Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) N800c P 170 X5 30 V C 25 O Asia Pacific Australia Belgium Brazil Czech Republic Denmark European International France French Canada Germany Greece/Poland Hong Kong Hungary Israel Italy ...-019 470035-035 470035-020 470035-021 470035-007 470035-022 470035-023 470035-024 470035-025 470035-036 470035-026 470035-027 470035-005 N800c P 160 X5 20 V C 25 2 Asia Pacific Australia Brazil French Canada Hong Kong Japan Korea Latin America 470035-203 470035-201 470035-199 470035-192 470035...
Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) N800c P 170 X5 30 V C 25 O Asia Pacific Australia Belgium Brazil Czech Republic Denmark European International France French Canada Germany Greece/Poland Hong Kong Hungary Israel Italy ...-019 470035-035 470035-020 470035-021 470035-007 470035-022 470035-023 470035-024 470035-025 470035-036 470035-026 470035-027 470035-005 N800c P 160 X5 20 V C 25 2 Asia Pacific Australia Brazil French Canada Hong Kong Japan Korea Latin America 470035-203 470035-201 470035-199 470035-192 470035...
Maintenance and Service Guide
Page 15
Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) N800c P 160 X5 20 V C 25 O Asia Pacific Australia Brazil French...Latin America (NAFTA) People's Republic of China Taiwan United States 470035-217 470035-221 470035-222 470035-213 N800c P 160 X5 20 D C 25 2 Belgium Czech Republic Denmark European International France Germany Greece/Poland Hungary Israel...437 470035-447 470035-457 470035-369 470035-460 470035-463 470035-466 470035-469 470035-472 470035-475 N800c P 160 X5 20 D C 25 O Belgium Czech Republic Denmark European International France Germany Greece/Poland ...
Product Description Table 1-2 Compaq Evo Notebook N800c Models (Continued) N800c P 160 X5 20 V C 25 O Asia Pacific Australia Brazil French...Latin America (NAFTA) People's Republic of China Taiwan United States 470035-217 470035-221 470035-222 470035-213 N800c P 160 X5 20 D C 25 2 Belgium Czech Republic Denmark European International France Germany Greece/Poland Hungary Israel...437 470035-447 470035-457 470035-369 470035-460 470035-463 470035-466 470035-469 470035-472 470035-475 N800c P 160 X5 20 D C 25 O Belgium Czech Republic Denmark European International France Germany Greece/Poland ...
Maintenance and Service Guide
Page 46
... varying by computer model ■ Full-size Windows 98 keyboard with: ❏ TouchPad pointing device (Presario 2800 and Evo Notebook N800c models) ❏ TouchPad and point stick (Evo Notebook N800c models only) ■ Network interface card (NIC) integrated on the system board, with a mini PCI V.92 modem ...■ Integrated wireless support of 802.11b and Bluetooth devices through MultiPort ■ Support for one Type I or II PC Card slot with...
... varying by computer model ■ Full-size Windows 98 keyboard with: ❏ TouchPad pointing device (Presario 2800 and Evo Notebook N800c models) ❏ TouchPad and point stick (Evo Notebook N800c models only) ■ Network interface card (NIC) integrated on the system board, with a mini PCI V.92 modem ...■ Integrated wireless support of 802.11b and Bluetooth devices through MultiPort ■ Support for one Type I or II PC Card slot with...
Maintenance and Service Guide
Page 93
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer System Major Components Item 1 Description Spare Part Number Displays Contain parts with carbon finish for use with Evo Notebook N800c, N800v, and N800w models 15-inch, UXGA WVA 15-inch, UXGA 15-inch, SXGA+ 15-inch, XGA 14-inch, XGA 322511-001 286872-001 286871-001 286870-001...
Illustrated Parts Catalog Table 3-1 Spare Parts: Computer System Major Components Item 1 Description Spare Part Number Displays Contain parts with carbon finish for use with Evo Notebook N800c, N800v, and N800w models 15-inch, UXGA WVA 15-inch, UXGA 15-inch, SXGA+ 15-inch, XGA 14-inch, XGA 322511-001 286872-001 286871-001 286870-001...
Maintenance and Service Guide
Page 95
... with silver finish for use with Presario 2800 models Contains parts with carbon finish for use with Evo Notebook N800c, N800v, and N800w models Includes: 285261-001 286868-001 Left hinge cover Right hinge cover PC Card bezel PC Card slot space saver Keyboard shield TouchPad bracket Display assembly release Left display support Fan channel Right...
... with silver finish for use with Presario 2800 models Contains parts with carbon finish for use with Evo Notebook N800c, N800v, and N800w models Includes: 285261-001 286868-001 Left hinge cover Right hinge cover PC Card bezel PC Card slot space saver Keyboard shield TouchPad bracket Display assembly release Left display support Fan channel Right...
Maintenance and Service Guide
Page 99
...models) For TouchPad only (silver finish for use with Presario 2800 models) For TouchPad only (carbon finish for use with Evo Notebook N800c, N800v, and N800w models) Hard drives 60 GB 40 GB 40 GB (does not include hard drive bezel) 30 GB 20 GB Hard drive...: Computer System Major Components (Continued) Item 5 6 7 8 9 Description Top cover For Dual Point (TouchPad and Point Stick; for use only with Evo Notebook N800c, N800v, and N800w models TouchPad TouchButton boards For Dual Point (TouchPad and Point Stick) For TouchPad only Spare Part Number 322504-001 322502-001 322503-001 323747...
...models) For TouchPad only (silver finish for use with Presario 2800 models) For TouchPad only (carbon finish for use with Evo Notebook N800c, N800v, and N800w models) Hard drives 60 GB 40 GB 40 GB (does not include hard drive bezel) 30 GB 20 GB Hard drive...: Computer System Major Components (Continued) Item 5 6 7 8 9 Description Top cover For Dual Point (TouchPad and Point Stick; for use only with Evo Notebook N800c, N800v, and N800w models TouchPad TouchButton boards For Dual Point (TouchPad and Point Stick) For TouchPad only Spare Part Number 322504-001 322502-001 322503-001 323747...
Maintenance and Service Guide
Page 103
... WH 281234-001 Battery bezels Battery bezel with silver finish for use with Presario 2800 models Battery bezel with carbon finish for use with Evo Notebook N800c, N800v, and N800w models 286876-001 286877-001 MultiBay devices Diskette drive 24X Max CD-ROM drive 24X Max CD-RW drive 16X Max CD-RW drive...
... WH 281234-001 Battery bezels Battery bezel with silver finish for use with Presario 2800 models Battery bezel with carbon finish for use with Evo Notebook N800c, N800v, and N800w models 286876-001 286877-001 MultiBay devices Diskette drive 24X Max CD-ROM drive 24X Max CD-RW drive 16X Max CD-RW drive...
Maintenance and Service Guide
Page 105
...: Computer System Major Components (Continued) Item 19 20 21 Description Base enclosures (includes shield) With silver finish (Presario 2800 models only) With carbon finish (Evo Notebook N800c, N800v, and N800w models) Mini PCI communications boards Modem, type III, mini PCI, 56 Kbps (United States) Modem, type III, mini PCI, 56 Kbps (International) Modem, type...
...: Computer System Major Components (Continued) Item 19 20 21 Description Base enclosures (includes shield) With silver finish (Presario 2800 models only) With carbon finish (Evo Notebook N800c, N800v, and N800w models) Mini PCI communications boards Modem, type III, mini PCI, 56 Kbps (United States) Modem, type III, mini PCI, 56 Kbps (International) Modem, type...
Maintenance and Service Guide
Page 107
... for use with Presario 2800 models) Spare Part Number 286868-001 (contains parts with carbon finish for use with Evo Notebook N800c, N800v, and N800w models) Item 1 2 3 4 5 Description Left hinge cover Right hinge cover PC Card bezel PC Card slot space saver Keyboard shield 6 Display release assembly 7 Left display support 8 Fan channel Item 9 10 11 12...
... for use with Presario 2800 models) Spare Part Number 286868-001 (contains parts with carbon finish for use with Evo Notebook N800c, N800v, and N800w models) Item 1 2 3 4 5 Description Left hinge cover Right hinge cover PC Card bezel PC Card slot space saver Keyboard shield 6 Display release assembly 7 Left display support 8 Fan channel Item 9 10 11 12...
Maintenance and Service Guide
Page 124
Removal and Replacement Procedures 4. Removing the Battery Bezel Battery Bezel Spare Part Number Information Battery bezel with silver finish for use with Presario 2800 models Battery bezel with carbon finish for use with Evo Notebook N800c, N800v, and N800w models 286876-001 286877-001 Reverse the above procedures to install the battery bezel. To remove the battery bezel, slide the bezel straight down (Figure 5-3). Maintenance and Service Guide 5-5 Figure 5-3.
Removal and Replacement Procedures 4. Removing the Battery Bezel Battery Bezel Spare Part Number Information Battery bezel with silver finish for use with Presario 2800 models Battery bezel with carbon finish for use with Evo Notebook N800c, N800v, and N800w models 286876-001 286877-001 Reverse the above procedures to install the battery bezel. To remove the battery bezel, slide the bezel straight down (Figure 5-3). Maintenance and Service Guide 5-5 Figure 5-3.
Maintenance and Service Guide
Page 127
... Part Number Information Hard drive bezel with silver finish for use with Presario 2800 models Hard drive bezel with carbon finish for use with Evo Notebook N800c, N800v, and N800w models 286874-001 286875-001 Reverse the above procedure to the hard drive (Figure 5-6). 8. Remove the two PM3.0 × 4.0 screws 1 that secure the hard...
... Part Number Information Hard drive bezel with silver finish for use with Presario 2800 models Hard drive bezel with carbon finish for use with Evo Notebook N800c, N800v, and N800w models 286874-001 286875-001 Reverse the above procedure to the hard drive (Figure 5-6). 8. Remove the two PM3.0 × 4.0 screws 1 that secure the hard...
Maintenance and Service Guide
Page 129
...4. Figure 5-8. Remove the cover 3. Turn the computer bottom side up with silver finish for Presario 2800 models and carbon finish for Evo Notebook N800c, N800v, and N800w models. Removing the Memory Expansion Compartment Cover ✎ Memory expansion compartment covers are included in the Miscellaneous Plastics/Hardware Kit, spare part...-001 for Presario 2800 models, and spare part number 286868-001 for disassembly (Section 5.3). 2. Prepare the computer for Evo Notebook N800c, N800v, and N800w models. 5-10 Maintenance and Service Guide Removal and Replacement Procedures 1.
...4. Figure 5-8. Remove the cover 3. Turn the computer bottom side up with silver finish for Presario 2800 models and carbon finish for Evo Notebook N800c, N800v, and N800w models. Removing the Memory Expansion Compartment Cover ✎ Memory expansion compartment covers are included in the Miscellaneous Plastics/Hardware Kit, spare part...-001 for Presario 2800 models, and spare part number 286868-001 for disassembly (Section 5.3). 2. Prepare the computer for Evo Notebook N800c, N800v, and N800w models. 5-10 Maintenance and Service Guide Removal and Replacement Procedures 1.