Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Series Reference Guide
Page 92
... Devices menu. • If you're using an external monitor that isn't a plug-and-play device, open Control Panel Display and set as a monitor" on page 81. • Test the display with the e-Diagtools diagnostics-see "Testing the Hardware" on page 116. If the screen is difficult to read • Try setting the display resolution to use a TV set up . In the BIOS Setup utility, try setting Video Display Device to Both in case the internal display was disabled...
... Devices menu. • If you're using an external monitor that isn't a plug-and-play device, open Control Panel Display and set as a monitor" on page 81. • Test the display with the e-Diagtools diagnostics-see "Testing the Hardware" on page 116. If the screen is difficult to read • Try setting the display resolution to use a TV set up . In the BIOS Setup utility, try setting Video Display Device to Both in case the internal display was disabled...
Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Series Reference Guide
Page 153
... rebooting boot device, 121 temporary boot device, 28 receiving faxes, 60 recovering original software, 122 region code, 36 regulatory information, 148 removing CD, 35 DVD, 35 hard disk drive, 89 hard drive holder, 90 PC Card, 75 RAM, 88 repair service obtaining, 128 shipment, 129 reset button, 27 resetting, 27 resolution external monitor, 80 S safety battery use, 145 infrared port, 146 laser, 146 power cords, 144 wireless communication, 64, 66 saving battery power, 50 screen area adjusting, 33 scroll pad location, 14 secondary display, 80 security hard drive lock, 40 Kensington lock...
... rebooting boot device, 121 temporary boot device, 28 receiving faxes, 60 recovering original software, 122 region code, 36 regulatory information, 148 removing CD, 35 DVD, 35 hard disk drive, 89 hard drive holder, 90 PC Card, 75 RAM, 88 repair service obtaining, 128 shipment, 129 reset button, 27 resetting, 27 resolution external monitor, 80 S safety battery use, 145 infrared port, 146 laser, 146 power cords, 144 wireless communication, 64, 66 saving battery power, 50 screen area adjusting, 33 scroll pad location, 14 secondary display, 80 security hard drive lock, 40 Kensington lock...
Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Series Startup Guide
Page 74
...rebooting temporary boot device, 26 recovering original software, 47 region code, 29 regulatory information, 65 removing hard disk drive, 37 repair service 74 Startup Guide obtaining, 52 shipment, 53 reset button, 25 resetting, 25 S safety battery use, 62 infrared port, 63 laser, 63 power cords, 61 scroll pad location, 12 security Kensington lock, 13 selecting items, 27 serial port location, 13 setting up, 17 software pre-installed, 10 specifications hardware, 58 Standby mode definition, 24 status lights, 15 timeout, 24 startup troubleshooting, 43 static electricity, 36 status lights battery...
...rebooting temporary boot device, 26 recovering original software, 47 region code, 29 regulatory information, 65 removing hard disk drive, 37 repair service 74 Startup Guide obtaining, 52 shipment, 53 reset button, 25 resetting, 25 S safety battery use, 62 infrared port, 63 laser, 63 power cords, 61 scroll pad location, 12 security Kensington lock, 13 selecting items, 27 serial port location, 13 setting up, 17 software pre-installed, 10 specifications hardware, 58 Standby mode definition, 24 status lights, 15 timeout, 24 startup troubleshooting, 43 static electricity, 36 status lights battery...
Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Series Service Manual
Page 3
... ...1-3 Operation ...1-6 Turning the Notebook On and Off 1-6 Checking the Status of the Notebook 1-7 Using Fn Hot Keys ...1-8 Resetting the Notebook ...1-9 Specifications ...1-10 Internal Design ...1-14 Removal and Replacement 2-1 Disassembly Flowchart...2-3 Removing the Battery (User-Replaceable 2-4 Removing a SDRAM Module (User-Replaceable 2-5 Removing the Wireless LAN Mini-PCI Card (User-Replaceable 2-6 Removing the Hard Disk Drive (User-Replaceable 2-7 Replacing Small Parts (User-Replaceable 2-9 Removing the Keyboard Cover (User-Replaceable 2-10 Removing the Speaker Assembly (User...
... ...1-3 Operation ...1-6 Turning the Notebook On and Off 1-6 Checking the Status of the Notebook 1-7 Using Fn Hot Keys ...1-8 Resetting the Notebook ...1-9 Specifications ...1-10 Internal Design ...1-14 Removal and Replacement 2-1 Disassembly Flowchart...2-3 Removing the Battery (User-Replaceable 2-4 Removing a SDRAM Module (User-Replaceable 2-5 Removing the Wireless LAN Mini-PCI Card (User-Replaceable 2-6 Removing the Hard Disk Drive (User-Replaceable 2-7 Replacing Small Parts (User-Replaceable 2-9 Removing the Keyboard Cover (User-Replaceable 2-10 Removing the Speaker Assembly (User...
Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Series Service Manual
Page 67
... does not start from CD in the following table to turn notebook on. SDRAM module. Hard drive. Floppy disk or floppy drive. Remove all but display remains off , then reconnect power and try external monitor. If monitor shows activity but does not boot. If monitor is installed and connected correctly. 3-6 Troubleshooting and Diagnostics Service Manual If power status light and display turn on, reprogram BIOS, replace top case, replace motherboard. Make sure CD/DVD is blank, replace switchboard PCA, replace motherboard. Motherboard. Make sure battery is bootable...
... does not start from CD in the following table to turn notebook on. SDRAM module. Hard drive. Floppy disk or floppy drive. Remove all but display remains off , then reconnect power and try external monitor. If monitor shows activity but does not boot. If monitor is installed and connected correctly. 3-6 Troubleshooting and Diagnostics Service Manual If power status light and display turn on, reprogram BIOS, replace top case, replace motherboard. Make sure CD/DVD is blank, replace switchboard PCA, replace motherboard. Motherboard. Make sure battery is bootable...
Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Series Service Manual
Page 68
... ownership. Password removal is installed or AC adapter connected. Remove and reinstall hard drive. Check timeout settings in Power in BIOS Setup. Check power management settings in Control Panel. Certain applications can cause excess CPU and power usage. (User can get Intel Power Monitor from Start menu. Some PCMCIA cards draw power even while not in use can affect battery operating time. Motherboard. Repair Center: Likely Causes Hard drive. Hard drive. AC adapter. Battery. Repair Center: Comments If notebook boots from floppy drive, check for disk in disk...
... ownership. Password removal is installed or AC adapter connected. Remove and reinstall hard drive. Check timeout settings in Power in BIOS Setup. Check power management settings in Control Panel. Certain applications can cause excess CPU and power usage. (User can get Intel Power Monitor from Start menu. Some PCMCIA cards draw power even while not in use can affect battery operating time. Motherboard. Repair Center: Likely Causes Hard drive. Hard drive. AC adapter. Battery. Repair Center: Comments If notebook boots from floppy drive, check for disk in disk...
Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Series Service Manual
Page 70
... no image, replace motherboard. Also, make sure Hibernate timeouts (Power Schemes tab) for AC and battery power are installed properly. Adjust display brightness. Repair Center: Likely Causes Display cable connection. Motherboard. Check display cable connection. Check display cable connection. Does not suspend to Never. Vertical crack near center of display. Replace SDRAM modules. If external monitor displays no light. Declared to another computer is turned on keyboard. Blinking cursor appears while system is enabled in Power in Control Panel. Notebook won...
... no image, replace motherboard. Also, make sure Hibernate timeouts (Power Schemes tab) for AC and battery power are installed properly. Adjust display brightness. Repair Center: Likely Causes Display cable connection. Motherboard. Check display cable connection. Check display cable connection. Does not suspend to Never. Vertical crack near center of display. Replace SDRAM modules. If external monitor displays no light. Declared to another computer is turned on keyboard. Blinking cursor appears while system is enabled in Power in Control Panel. Notebook won...
Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Series Service Manual
Page 73
... and Lock key to check settings. Reset notebook (see page 19). Use memory troubleshooter in Control Panel. SDRAM module. Make sure speaker assembly cable is enabled (mute button and software controls). Motherboard. Click button does not work . Check settings in Windows Help. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is enabled in Device Manager. Repair Center: Likely Causes Keyboard. Y-adapter. By default, touch pad is disabled if external PS/2 mouse is connected, Use BIOS Setup to turn on number lock. Top case. Audio No sound audible. Make...
... and Lock key to check settings. Reset notebook (see page 19). Use memory troubleshooter in Control Panel. SDRAM module. Make sure speaker assembly cable is enabled (mute button and software controls). Motherboard. Click button does not work . Check settings in Windows Help. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is enabled in Device Manager. Repair Center: Likely Causes Keyboard. Y-adapter. By default, touch pad is disabled if external PS/2 mouse is connected, Use BIOS Setup to turn on number lock. Top case. Audio No sound audible. Make...
Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Series Service Manual
Page 79
... a hardware, software, or firmware failure. In Windows, click Start > All Programs (or Programs) > Hewlett-Packard > Notebook > HP e-Diagtools > e-Diagtools for Windows, use the e-Diagtools menu. e-Diagtools for Windows can also run , press F2 to return to the advanced test screen, or press F4 to display the Support Ticket. 14. Boot from the Recovery CD or DVD. The basic hardware test shows a recommended replacement part. The BIOS will not boot the notebook's operating system...
... a hardware, software, or firmware failure. In Windows, click Start > All Programs (or Programs) > Hewlett-Packard > Notebook > HP e-Diagtools > e-Diagtools for Windows, use the e-Diagtools menu. e-Diagtools for Windows can also run , press F2 to return to the advanced test screen, or press F4 to display the Support Ticket. 14. Boot from the Recovery CD or DVD. The basic hardware test shows a recommended replacement part. The BIOS will not boot the notebook's operating system...
Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Series Service Manual
Page 80
... BIOS shadow. Initialize extended memory for option ROMs. Verify Real Mode. QuietBoot start shut down. Initialize keyboard controller. RAM failure on motherboard). Initialize interrupt vectors. The beep code indicates the POST routine in system. Service Manual Troubleshooting and Diagnostics 3-19 Auto size DRAM; Provide "clean" AC power-no RAM installed. POST Terminal-Error Beep Codes POST Description One short beep before boot. Initialize PCI Bus Mastering devices. Check video configuration against CMOS. Restore CPU control word during warm boot...
... BIOS shadow. Initialize extended memory for option ROMs. Verify Real Mode. QuietBoot start shut down. Initialize keyboard controller. RAM failure on motherboard). Initialize interrupt vectors. The beep code indicates the POST routine in system. Service Manual Troubleshooting and Diagnostics 3-19 Auto size DRAM; Provide "clean" AC power-no RAM installed. POST Terminal-Error Beep Codes POST Description One short beep before boot. Initialize PCI Bus Mastering devices. Check video configuration against CMOS. Restore CPU control word during warm boot...
Compaq Evo Notebook N1010v Series and Compaq Presario 1100 Series Service Manual
Page 84
... to enter Setup Optional message displayed during POST. A parity error indicates that failed the memory test. Press to resume, to enter BIOS Setup and change the settings. Press to start the boot process or to Setup, for the specified device. device Address Conflict Address conflict for previous Displayed after any recoverable error message. Parity Check 1 nnnn Parity error found Operating system cannot be located on the screen. Invalid System Configuration Data Problem with NVRAM (CMOS) data...
... to enter Setup Optional message displayed during POST. A parity error indicates that failed the memory test. Press to resume, to enter BIOS Setup and change the settings. Press to start the boot process or to Setup, for the specified device. device Address Conflict Address conflict for previous Displayed after any recoverable error message. Parity Check 1 nnnn Parity error found Operating system cannot be located on the screen. Invalid System Configuration Data Problem with NVRAM (CMOS) data...
Maintenance and Service Guide
Page 103
... enabled in Power in Control Panel. Check power supply. Press Fn+F5 several times. Notebook won't suspend if connection to resume if network card is active. Adjust display brightness. Check display cable connections, replace display assembly. If external monitor displays no light Call Center: Suggestions Close all applications before suspending. Notebook can take a minute or longer to another computer is installed. Make sure SDRAM modules are not set to enter) Standby or Hibernation mode. Contact software vendor for AC and battery power...
... enabled in Power in Control Panel. Check power supply. Press Fn+F5 several times. Notebook won't suspend if connection to resume if network card is active. Adjust display brightness. Check display cable connections, replace display assembly. If external monitor displays no light Call Center: Suggestions Close all applications before suspending. Notebook can take a minute or longer to another computer is installed. Make sure SDRAM modules are not set to enter) Standby or Hibernation mode. Contact software vendor for AC and battery power...
Maintenance and Service Guide
Page 107
... Reset notebook (see page 1-17). Use memory troubleshooter in Control Panel. Use an external microphone (internal microphone normally not included). Check settings in Windows Help. Avoid touching touch pad while booting or resuming. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is enabled (mute button and software controls). Check whether sound is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top case Motherboard Make sure C drive has adequate free space. Test audio with e-Diagtools diagnostics. Service Manual...
... Reset notebook (see page 1-17). Use memory troubleshooter in Control Panel. Use an external microphone (internal microphone normally not included). Check settings in Windows Help. Avoid touching touch pad while booting or resuming. In Mouse Properties, select Synaptics PS/2 TouchPad driver. (Driver is enabled (mute button and software controls). Check whether sound is installed from \hp\drivers\TouchPad.) Top case Motherboard Top case Motherboard Top case Motherboard Make sure C drive has adequate free space. Test audio with e-Diagtools diagnostics. Service Manual...
Service Manual
Page 66
... with LED charge-level gauge. Compaq Evo N1010v and Presario 1100 Two slots for PC2100 DDR-266 SDRAM modules. Volume and mute buttons (certain models). Embedded numeric keypad. 12 function (Fn) keys. 5 user-programmable One-Touch buttons. or 32-MB DDR graphics memory, 4x AGP graphics capability. Dual display capability (depends on monitor, resolution, and color depth. Low-battery warning. Stereo sound via two built-in . 87/88-key touch-type QWERTY keyboard with...
... with LED charge-level gauge. Compaq Evo N1010v and Presario 1100 Two slots for PC2100 DDR-266 SDRAM modules. Volume and mute buttons (certain models). Embedded numeric keypad. 12 function (Fn) keys. 5 user-programmable One-Touch buttons. or 32-MB DDR graphics memory, 4x AGP graphics capability. Dual display capability (depends on monitor, resolution, and color depth. Low-battery warning. Stereo sound via two built-in . 87/88-key touch-type QWERTY keyboard with...
Service Manual
Page 141
... floppy drive, reload hard drive, replace hard drive. Check battery level on AC or battery. Floppy disk or floppy drive. CD/DVD drive. If power status light turns on . If monitor is bootable. Make sure CD/DVD is installed and connected correctly. Reinsert any PC cards, press the reset button to turn notebook on but display remains off , then press power button to help determine likely causes of a problem using the above diagnostic tools, use touch pad while booting or resuming. Display assembly. Use BIOS Setup to check default boot order. Motherboard. Remove...
... floppy drive, reload hard drive, replace hard drive. Check battery level on AC or battery. Floppy disk or floppy drive. CD/DVD drive. If power status light turns on . If monitor is bootable. Make sure CD/DVD is installed and connected correctly. Reinsert any PC cards, press the reset button to turn notebook on but display remains off , then press power button to help determine likely causes of a problem using the above diagnostic tools, use touch pad while booting or resuming. Display assembly. Use BIOS Setup to check default boot order. Motherboard. Remove...
Service Manual
Page 145
... caused by customer abuse. Make sure CPU module is on screen. Check display cable connection. Declared to area on . If drive case is turned on keyboard. Symptom Display Dark display, no image, replace motherboard. Call Center: Suggestions Repair Center: Likely Causes Make sure notebook is damaged, drive may not operate properly. Check power supply. Make sure SDRAM modules are installed properly. Press Fn+F5 several times. Display cable connection. CPU module. Motherboard. White display. Erratic display. Adjust display brightness. See quality statement...
... caused by customer abuse. Make sure CPU module is on screen. Check display cable connection. Declared to area on . If drive case is turned on keyboard. Symptom Display Dark display, no image, replace motherboard. Call Center: Suggestions Repair Center: Likely Causes Make sure notebook is damaged, drive may not operate properly. Check power supply. Make sure SDRAM modules are installed properly. Press Fn+F5 several times. Display cable connection. CPU module. Motherboard. White display. Erratic display. Adjust display brightness. See quality statement...
Service Manual
Page 148
... assembly cable is connected, Use BIOS Setup to check settings. Check settings in Windows Help. Top case. SDRAM module. Test audio with e-Diagtools diagnostics. Motherboard. Repair Center: Comments Check operation using headphones or external speakers (switchboard PCA). Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-57). Make sure touch pad is enabled (mute button and software controls). SDRAM module. Check whether sound is enabled in Device Manager. Service Manual Troubleshooting and Diagnostics 3-13 Notebook does not boot after...
... assembly cable is connected, Use BIOS Setup to check settings. Check settings in Windows Help. Top case. SDRAM module. Test audio with e-Diagtools diagnostics. Motherboard. Repair Center: Comments Check operation using headphones or external speakers (switchboard PCA). Call Center: Suggestions Repair Center: Likely Causes Reset notebook (see page 1-57). Make sure touch pad is enabled (mute button and software controls). SDRAM module. Check whether sound is enabled in Device Manager. Service Manual Troubleshooting and Diagnostics 3-13 Notebook does not boot after...
Service Manual
Page 154
... Boot is enabled in the notebook-some messages are for Windows, use the e-Diagtools menu. if an error occurs, the BIOS displays a message and/or issues a beep code. Note that not all POST messages indicate a failure in BIOS Setup (the default setting), press Esc during boot to your problem, click Comments, type the information, and then click OK. Service Manual Troubleshooting and Diagnostics 3-19 Press F3 and then any key to display the Support...
... Boot is enabled in the notebook-some messages are for Windows, use the e-Diagtools menu. if an error occurs, the BIOS displays a message and/or issues a beep code. Note that not all POST messages indicate a failure in BIOS Setup (the default setting), press Esc during boot to your problem, click Comments, type the information, and then click OK. Service Manual Troubleshooting and Diagnostics 3-19 Press F3 and then any key to display the Support...
Service Manual
Page 155
... CPU type. Set IN POST flag. Initialize caches to a known state. 4. Initialize PCI Bus Mastering devices. Initialize cache before system BIOS shadow. or wrong type or no auto adapter or unusual AC adapter configuration. 3. RAM failure on motherboard). Enable cache before memory Auto size. 8254 timer initialization. 8237 DMA controller initialization. Warm start (optional). Load alternate registers with initial POST values. Check ROM copyright notice. Check video configuration against CMOS...
... CPU type. Set IN POST flag. Initialize caches to a known state. 4. Initialize PCI Bus Mastering devices. Initialize cache before system BIOS shadow. or wrong type or no auto adapter or unusual AC adapter configuration. 3. RAM failure on motherboard). Enable cache before memory Auto size. 8254 timer initialization. 8237 DMA controller initialization. Warm start (optional). Load alternate registers with initial POST values. Check ROM copyright notice. Check video configuration against CMOS...
Service Manual
Page 159
... corrupted. PS/2 Mouse Boot Summary Screen: PS/2 mouse installed. Entering SETUP ... Press to resume, to enter Setup Optional message displayed during POST. Press to Setup, for the specified device. Fixed Disk n Fixed disk n (0-3) identified. Message Description 02F5: DMA Test Failed ServerBIOS2 test error: Cannot write to enter BIOS Setup and change the settings. Starting BIOS Setup. nnnn kB Extended RAM Passed Where nnnn is a map of system RAM in System, Extended, or Shadow memory. Press to start the boot process or...
... corrupted. PS/2 Mouse Boot Summary Screen: PS/2 mouse installed. Entering SETUP ... Press to resume, to enter Setup Optional message displayed during POST. Press to Setup, for the specified device. Fixed Disk n Fixed disk n (0-3) identified. Message Description 02F5: DMA Test Failed ServerBIOS2 test error: Cannot write to enter BIOS Setup and change the settings. Starting BIOS Setup. nnnn kB Extended RAM Passed Where nnnn is a map of system RAM in System, Extended, or Shadow memory. Press to start the boot process or...