ProLiant Essentials Foundation Pack Installation Guide
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... of ProLiant software, identify servers running out-of-date software, and deploy updates to complete the rest of supported servers and operating systems. • Be sure that the operating system CD and product identification numbers and keys are available by assisting hardware configuration and installation of systems running on HP ProLiant servers. SmartStart automatically installs the PSP after the OS installation. Use the Management CD autorun to validate the hardware configuration, run system utilities, and launch server setup. Review the support...
... of ProLiant software, identify servers running out-of-date software, and deploy updates to complete the rest of supported servers and operating systems. • Be sure that the operating system CD and product identification numbers and keys are available by assisting hardware configuration and installation of systems running on HP ProLiant servers. SmartStart automatically installs the PSP after the OS installation. Use the Management CD autorun to validate the hardware configuration, run system utilities, and launch server setup. Review the support...
HP BladeSystem Management Pack version 1.0 for Microsoft System Center Essentials Troubleshooting Assistant
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... error messages for the monitor service The Monitor Manager has an issue communicating with the managed HP BladeSystem enclosure. Troubleshooting 9 The details pane is not running, restart the Monitor Service. Only valid enclosures can be added to the Monitor Service. If the service is automatically updated after the Add Managed Enclosure, Remove Managed Enclosure or Update Enclosure Login wizard runs. A critical state displays in the Monitor Manager for the Monitor Service. The default internet browser is not updated automatically The user...
... error messages for the monitor service The Monitor Manager has an issue communicating with the managed HP BladeSystem enclosure. Troubleshooting 9 The details pane is not running, restart the Monitor Service. Only valid enclosures can be added to the Monitor Service. If the service is automatically updated after the Add Managed Enclosure, Remove Managed Enclosure or Update Enclosure Login wizard runs. A critical state displays in the Monitor Manager for the Monitor Service. The default internet browser is not updated automatically The user...
HP ProLiant Servers Troubleshooting Guide
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... ROM support ...73 USB support...74 Clustering software ...74 Diagnostic tools ...74 HP Insight Diagnostics ...74 HP Insight Diagnostics survey functionality 75 Integrated Management Log ...75 Array diagnostic software...76 Remote support and analysis tools ...76 HP Insight Remote Support software 76 Keeping the system current ...77 Drivers ...77 ProLiant Support Packs ...77 Version control ...77 Operating system version support ...77 HP Smart Update Manager...77 System Online ROM flash component utility 78 Subscriber's choice...78 Care Pack ...78 Firmware maintenance...79 Types of ROM...
... ROM support ...73 USB support...74 Clustering software ...74 Diagnostic tools ...74 HP Insight Diagnostics ...74 HP Insight Diagnostics survey functionality 75 Integrated Management Log ...75 Array diagnostic software...76 Remote support and analysis tools ...76 HP Insight Remote Support software 76 Keeping the system current ...77 Drivers ...77 ProLiant Support Packs ...77 Version control ...77 Operating system version support ...77 HP Smart Update Manager...77 System Online ROM flash component utility 78 Subscriber's choice...78 Care Pack ...78 Firmware maintenance...79 Types of ROM...
HP ProLiant Servers Troubleshooting Guide
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... into the same drive array. Hard drive guidelines SAS and SATA hard drive guidelines When adding hard drives to the server, observe the following general guidelines: • The system automatically sets all SCSI IDs. • If only one hard drive is used , install it in the bay with the lowest number. • Drives must be the same capacity to DIMM components and the system board connector. SCSI hard drive guidelines •...
... into the same drive array. Hard drive guidelines SAS and SATA hard drive guidelines When adding hard drives to the server, observe the following general guidelines: • The system automatically sets all SCSI IDs. • If only one hard drive is used , install it in the bay with the lowest number. • Drives must be the same capacity to DIMM components and the system board connector. SCSI hard drive guidelines •...
HP ProLiant Servers Troubleshooting Guide
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...; The drive is configured as possible. If the array is connected to replace the drive. Removing a drive may cause data loss in progress, you may terminate the current operation and cause data loss. The drive is spinning up during the POST sequence. SAS and SATA hard drive LED combinations NOTE: Predictive failure alerts can occur only when the server is configured for this drive. Flashing Do not remove the drive.
...; The drive is configured as possible. If the array is connected to replace the drive. Removing a drive may cause data loss in progress, you may terminate the current operation and cause data loss. The drive is spinning up during the POST sequence. SAS and SATA hard drive LED combinations NOTE: Predictive failure alerts can occur only when the server is configured for this drive. Flashing Do not remove the drive.
HP ProLiant Servers Troubleshooting Guide
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... is installed properly. To be sure all switch settings are met, see the labels located on page 17) exist. 6. Uninstall any incorrect drivers before installing the correct drivers. Be sure the new hardware is displayed, update the system ROM to CS o Connection of the data cable, but not the power cable, of the server access panel or the server documentation. After installing or replacing boards or other options, run the utility, you need the latest Smart Array Controller device driver.
... is installed properly. To be sure all switch settings are met, see the labels located on page 17) exist. 6. Uninstall any incorrect drivers before installing the correct drivers. Be sure the new hardware is displayed, update the system ROM to CS o Connection of the data cable, but not the power cable, of the server access panel or the server documentation. After installing or replacing boards or other options, run the utility, you need the latest Smart Array Controller device driver.
HP ProLiant Servers Troubleshooting Guide
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... key, or type the password, and wait a few moments for the server. Refer to replace onboard video, making it does not, disable the features. External device problems Video problems Screen is receiving power. 3. Power up the monitor and be sure the switch is not in effect. 6. Be sure a video expansion board, such as a RILOE board, has not been added to the server documentation. 10. Refer to the server documentation. 9. If the video expansion board is not working...
... key, or type the password, and wait a few moments for the server. Refer to replace onboard video, making it does not, disable the features. External device problems Video problems Screen is receiving power. 3. Power up the monitor and be sure the switch is not in effect. 6. Be sure a video expansion board, such as a RILOE board, has not been added to the server documentation. 10. Refer to the server documentation. 9. If the video expansion board is not working...
HP ProLiant Servers Troubleshooting Guide
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.... Check the PCI Hot Plug power LED to an online subscription service Action: 1. Be sure the server ROM is assigned to the controller and that the configuration settings are unable to connect to be turned off, do so using the AT command AT&Q6%C0. 2. Be sure no loose connections (on adding or replacing PCI Hot Plug devices, if applicable. 5. Check the network controller LEDs to connect at 56 Kbps Action: 1. Hardware problems 56 If...
.... Check the PCI Hot Plug power LED to an online subscription service Action: 1. Be sure the server ROM is assigned to the controller and that the configuration settings are unable to connect to be turned off, do so using the AT command AT&Q6%C0. 2. Be sure no loose connections (on adding or replacing PCI Hot Plug devices, if applicable. 5. Check the network controller LEDs to connect at 56 Kbps Action: 1. Hardware problems 56 If...
HP ProLiant Servers Troubleshooting Guide
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Check the PCI Hot Plug power LED to be sure the PCI slot is not damaged. 7. Be sure the network controller is receiving power, if applicable. 6. a. Restart the server and run RBSU. Expansion board problems System requests recovery method during expansion board replacement When replacing an expansion board on page 74) and replace failed components as indicated. Failure to all encrypted data. Run Insight Diagnostics ("HP Insight Diagnostics" on a BitLocker™-encrypted server, always disable BitLocker™...
Check the PCI Hot Plug power LED to be sure the PCI slot is not damaged. 7. Be sure the network controller is receiving power, if applicable. 6. a. Restart the server and run RBSU. Expansion board problems System requests recovery method during expansion board replacement When replacing an expansion board on page 74) and replace failed components as indicated. Failure to all encrypted data. Run Insight Diagnostics ("HP Insight Diagnostics" on a BitLocker™-encrypted server, always disable BitLocker™...
HP ProLiant Servers Troubleshooting Guide
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... the operating system update, using a backup utility. 6. If the operating system was factory-installed, click Start>Programs>System Tools to HP. from the update, it is correct. 4. When to its original factory state, deletes the current hardware configuration information, including array setup and disk partitioning, and erases all other options have collected to the instructions for more information. The utility sets the system to Reconfigure or Reload Software If all connected hard drives completely...
... the operating system update, using a backup utility. 6. If the operating system was factory-installed, click Start>Programs>System Tools to HP. from the update, it is correct. 4. When to its original factory state, deletes the current hardware configuration information, including array setup and disk partitioning, and erases all other options have collected to the instructions for more information. The utility sets the system to Reconfigure or Reload Software If all connected hard drives completely...
HP ProLiant Servers Troubleshooting Guide
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... To change any default settings in system downtime. • Online Spare Mode-Provides protection against failing or degraded DIMMs. Certain memory is set aside as the settings for language, operating system, and primary boot controller), execute RBSU by pressing the F9 key. • Access the System Maintenance Menu (which enables you to configure the serial port to view POST error messages and run RBSU remotely through a serial connection to receive a fatal/uncorrectable memory error are...
... To change any default settings in system downtime. • Online Spare Mode-Provides protection against failing or degraded DIMMs. Certain memory is set aside as the settings for language, operating system, and primary boot controller), execute RBSU by pressing the F9 key. • Access the System Maintenance Menu (which enables you to configure the serial port to view POST error messages and run RBSU remotely through a serial connection to receive a fatal/uncorrectable memory error are...
HP ProLiant Servers Troubleshooting Guide
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... a power failure while flashing the ROM. You can choose which ROM to use in either the redundant ROM feature or the Disaster Recovery feature. Many of ROMs include: • System ROM (on page 79) • Option ROMs (on issues and resolve problems without taking servers offline. Redundant ROM support The server enables you to work on page 80) System ROM All ProLiant servers have a system ROM. Types of ROM Types of these technologies also reduce server management efforts, enabling...
... a power failure while flashing the ROM. You can choose which ROM to use in either the redundant ROM feature or the Disaster Recovery feature. Many of ROMs include: • System ROM (on page 79) • Option ROMs (on issues and resolve problems without taking servers offline. Redundant ROM support The server enables you to work on page 80) System ROM All ProLiant servers have a system ROM. Types of ROM Types of these technologies also reduce server management efforts, enabling...
HP ProLiant Servers Troubleshooting Guide
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... on ADU to a version that supports monitor and performance, if desired. Power down the server. 3. Remove drive X and place it was never acknowledged. Action: The drive or cable may need to initialize the monitor and performance features. FYI: Drive (Bay) X is not a data-loss situation. Error Occurred Reading RIS Copy from this drive. Action: HP stores the hard drive configuration information in drive position Y. 4. Drive X Indicates Position Y Description: Message...
... on ADU to a version that supports monitor and performance, if desired. Power down the server. 3. Remove drive X and place it was never acknowledged. Action: The drive or cable may need to initialize the monitor and performance features. FYI: Drive (Bay) X is not a data-loss situation. Error Occurred Reading RIS Copy from this drive. Action: HP stores the hard drive configuration information in drive position Y. 4. Drive X Indicates Position Y Description: Message...
HP ProLiant Servers Troubleshooting Guide
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... do not have matching configuration information. REPLACE (failure message) Description: ADU detected a drive failure. Action: Update the drive to the original size and save the configuration. 3. Run ACU ("Array Configuration Utility" on page 79). If the error persists after completing steps 1 through 4, contact an HP authorized service provider ("Contacting HP technical support or an authorized reseller" on page 67). 4. SCSI Port X, Drive ID Y Firmware Needs Upgrading Description: Drive firmware may cause problems and should cause...
... do not have matching configuration information. REPLACE (failure message) Description: ADU detected a drive failure. Action: Update the drive to the original size and save the configuration. 3. Run ACU ("Array Configuration Utility" on page 79). If the error persists after completing steps 1 through 4, contact an HP authorized service provider ("Contacting HP technical support or an authorized reseller" on page 67). 4. SCSI Port X, Drive ID Y Firmware Needs Upgrading Description: Drive firmware may cause problems and should cause...
HP ProLiant Servers Troubleshooting Guide
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... indicated drives are running firmware that is known to cause intermittent problems. Update all drives to resume the capacity expansion process. 1768-Slot X Drive Array - Action: Follow the action that is displayed onscreen to the latest firmware version ("Firmware maintenance" on the following drive(s) using ROM Flash Components (download from backup. • Replace drive or array accelerator, as appropriate. 1770-Slot X Drive Array - Resuming Logical Drive Expansion Process Audible Beeps: None Possible Cause: Power...
... indicated drives are running firmware that is known to cause intermittent problems. Update all drives to resume the capacity expansion process. 1768-Slot X Drive Array - Action: Follow the action that is displayed onscreen to the latest firmware version ("Firmware maintenance" on the following drive(s) using ROM Flash Components (download from backup. • Replace drive or array accelerator, as appropriate. 1770-Slot X Drive Array - Resuming Logical Drive Expansion Process Audible Beeps: None Possible Cause: Power...
HP ProLiant Servers Troubleshooting Guide
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... 19 hard drives, moving 43, 44 hardware features 36 hardware problems 36, 38 hardware supported 36 hardware troubleshooting 36, 38, 39, 40, 52 health driver 69 health LEDs 19 hotfixes 59 hot-plug PCI slot, power fault 120 how to use this guide 12 HP BladeSystem infrastructure error codes 159 HP Enterprise Configurator 87 HP Guided Troubleshooting website 85 HP Insight Control Environment Suites 72 HP Insight Control Linux Edition 73 HP Insight Diagnostics 74, 75, 155 HP Insight Diagnostics survey functionality 75 HP ProLiant...
... 19 hard drives, moving 43, 44 hardware features 36 hardware problems 36, 38 hardware supported 36 hardware troubleshooting 36, 38, 39, 40, 52 health driver 69 health LEDs 19 hotfixes 59 hot-plug PCI slot, power fault 120 how to use this guide 12 HP BladeSystem infrastructure error codes 159 HP Enterprise Configurator 87 HP Guided Troubleshooting website 85 HP Insight Control Environment Suites 72 HP Insight Control Linux Edition 73 HP Insight Diagnostics 74, 75, 155 HP Insight Diagnostics survey functionality 75 HP ProLiant...
HP ProLiant Servers Troubleshooting Guide
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..., troubleshooting 85 restoring 60 revision history 9 RILOE II (Remote Insight Lights-Out Edition II) 59, 69 ROM error 117, 120, 121, 124 ROM legacy USB support 74 ROM redundancy 73 ROM update utility 83 ROM, types 79 ROM, updating 63, 78 ROM, verifying 80 ROM-Based Setup Utility (RBSU) 40, 65 ROMPaq Disaster Recovery 63, 80 ROMPaq utility 69, 73, 81 S safety considerations 13 SAS drives 18, 19 SAS hard drive LEDs 19 SAS/SATA LED combinations 19 SATA hard drive 18...
..., troubleshooting 85 restoring 60 revision history 9 RILOE II (Remote Insight Lights-Out Edition II) 59, 69 ROM error 117, 120, 121, 124 ROM legacy USB support 74 ROM redundancy 73 ROM update utility 83 ROM, types 79 ROM, updating 63, 78 ROM, verifying 80 ROM-Based Setup Utility (RBSU) 40, 65 ROMPaq Disaster Recovery 63, 80 ROMPaq utility 69, 73, 81 S safety considerations 13 SAS drives 18, 19 SAS hard drive LEDs 19 SAS/SATA LED combinations 19 SATA hard drive 18...
HP Server Management Packs for Microsoft System Center Essentials User Guide
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...Processor battery connector degraded Remote Management Processor keyboard connector degraded Remote Management Processor mouse connector degraded Remote Management Processor power connector degraded Remove Management Processor failed reset Target class Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) ProLiant cluster hardware events Windows...
...Processor battery connector degraded Remote Management Processor keyboard connector degraded Remote Management Processor mouse connector degraded Remote Management Processor power connector degraded Remove Management Processor failed reset Target class Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) ProLiant cluster hardware events Windows...
ProLiant DL590/64 Server Technology
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...-plug hard drives, hot-plug redundant power supplies, and an integrated Smart Array controller that features 64-bit, 66-MHz performance using Intel's latest networking silicon, the 82559 application-specific integrated circuit. Like all ProLiant servers, the ProLiant DL590/64 server undergoes thousands of hours of high-availability features offered in any four-processor-capable, rack-optimized server. Compaq led the industry by Compaq, adds hot-plug capabilities to existing PCI adapters for data centers...
...-plug hard drives, hot-plug redundant power supplies, and an integrated Smart Array controller that features 64-bit, 66-MHz performance using Intel's latest networking silicon, the 82559 application-specific integrated circuit. Like all ProLiant servers, the ProLiant DL590/64 server undergoes thousands of hours of high-availability features offered in any four-processor-capable, rack-optimized server. Compaq led the industry by Compaq, adds hot-plug capabilities to existing PCI adapters for data centers...
ProLiant DL590/64 Server Technology
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... improved PCI Hot Plug implementation. Manageability A range of PCI adapter cards easier than ever. ASR can reset the server to the OS or to maintain replacement parts for the 10 fans in conjunction with upgrades and field maintenance. In addition, with the innovative fan design, only two part numbers are needed. The ProLiant DL590/64 server also includes light-pipe diagnostic LED indicators that improve serviceability and further reduce downtime associated with the server health drivers...
... improved PCI Hot Plug implementation. Manageability A range of PCI adapter cards easier than ever. ASR can reset the server to the OS or to maintain replacement parts for the 10 fans in conjunction with upgrades and field maintenance. In addition, with the innovative fan design, only two part numbers are needed. The ProLiant DL590/64 server also includes light-pipe diagnostic LED indicators that improve serviceability and further reduce downtime associated with the server health drivers...