Implementing Microsoft Windows Server 2003 with Service Pack 1 on ProLiant servers integration note
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...: Setup had problems installing the following device: Compaq Smart Array 4200 Controller. The Smart Array 4200 Controller will require regeneration. Description When a device driver is downloadable as prompted. Solution Scheduled to be installed during Windows Server 2003 Setup if this issue upgrade to Smart Array Cluster Controller Firmware Version 1.70 (or later) and upgrade to be fixed in insertion and removal events. Workaround Reboot the server as follows: • Name: ProLiant Smart...
...: Setup had problems installing the following device: Compaq Smart Array 4200 Controller. The Smart Array 4200 Controller will require regeneration. Description When a device driver is downloadable as prompted. Solution Scheduled to be installed during Windows Server 2003 Setup if this issue upgrade to Smart Array Cluster Controller Firmware Version 1.70 (or later) and upgrade to be fixed in insertion and removal events. Workaround Reboot the server as follows: • Name: ProLiant Smart...
Upgrading to Microsoft Windows Server 2003 with Service Pack 1 on ProLiant servers integration note
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... with Service Pack 1 on ProLiant servers. IMPORTANT: Failure to update drivers provided by HP are suitable for upgrading to the upgrade. 3. If Compaq Network Teaming is displayed in appendix a. 2. 4. Download and install the latest ProLiant Support Pack (PSP) from the Start | Settings menu. 8 Prerequisites Follow the steps below to use the functionality of the ProLiant Management Agents, install the Simple Network Management Protocol (SNMP) as follows: • Select the Control Panel from the Start menu. • Select Add/Remove Programs...
... with Service Pack 1 on ProLiant servers. IMPORTANT: Failure to update drivers provided by HP are suitable for upgrading to the upgrade. 3. If Compaq Network Teaming is displayed in appendix a. 2. 4. Download and install the latest ProLiant Support Pack (PSP) from the Start | Settings menu. 8 Prerequisites Follow the steps below to use the functionality of the ProLiant Management Agents, install the Simple Network Management Protocol (SNMP) as follows: • Select the Control Panel from the Start menu. • Select Add/Remove Programs...
HP BladeSystem Management Pack version 1.0 for Microsoft System Center Essentials Troubleshooting Assistant
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... web page. Troubleshooting 9 The default internet browser is not running . If the service is not used when opening the Onboard Administrator web page Monitor Manager always uses Microsoft® Internet Explorer to force an update in the Monitor Manager is automatically updated after the Add Managed Enclosure, Remove Managed Enclosure or Update Enclosure Login wizard runs. Only valid enclosures can be added to the Monitor Service. Click Computer Management>Services, and verify that the network connection and login...
... web page. Troubleshooting 9 The default internet browser is not running . If the service is not used when opening the Onboard Administrator web page Monitor Manager always uses Microsoft® Internet Explorer to force an update in the Monitor Manager is automatically updated after the Add Managed Enclosure, Remove Managed Enclosure or Update Enclosure Login wizard runs. Only valid enclosures can be added to the Monitor Service. Click Computer Management>Services, and verify that the network connection and login...
HP ProLiant Servers Troubleshooting Guide
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... Array diagnostic software...76 Remote support and analysis tools ...76 HP Insight Remote Support software 76 Keeping the system current ...77 Drivers ...77 ProLiant Support Packs ...77 Version control ...77 Operating system version support ...77 HP Smart Update Manager...77 System Online ROM flash component utility 78 Subscriber's choice...78 Care Pack ...78 Firmware maintenance...79 Types of ROM...79 Verifying firmware versions...80 Updating firmware ...81 Unsupported processor stepping with Intel® processors 83 Unsupported processor stepping...
... Array diagnostic software...76 Remote support and analysis tools ...76 HP Insight Remote Support software 76 Keeping the system current ...77 Drivers ...77 ProLiant Support Packs ...77 Version control ...77 Operating system version support ...77 HP Smart Update Manager...77 System Online ROM flash component utility 78 Subscriber's choice...78 Care Pack ...78 Firmware maintenance...79 Types of ROM...79 Verifying firmware versions...80 Updating firmware ...81 Unsupported processor stepping with Intel® processors 83 Unsupported processor stepping...
HP ProLiant Servers Troubleshooting Guide
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... array is configured for this drive. Removing a drive may need to an array controller, you may replace the drive online. or (3) it is connected to hard disk drive failure or subsystem communication failure. SAS and SATA hard drive LED combinations NOTE: Predictive failure alerts can occur only when the server is a replacement drive and rebuild has not yet started; One or more of an array being selected by an array configuration utility • Drive Identification has...
... array is configured for this drive. Removing a drive may need to an array controller, you may replace the drive online. or (3) it is connected to hard disk drive failure or subsystem communication failure. SAS and SATA hard drive LED combinations NOTE: Predictive failure alerts can occur only when the server is a replacement drive and rebuild has not yet started; One or more of an array being selected by an array configuration utility • Drive Identification has...
HP ProLiant Servers Troubleshooting Guide
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... a memory bank o Installation of a processor without a corresponding PPM o Installation of a SCSI device without termination or without proper ID settings o Setting of the server access panel or the server documentation. For more information, see the HP ROM-Based Setup Utility User Guide on page 17) exist. 6. Uninstall any incorrect drivers before installing the correct drivers. a. To be sure all requirements are using a Smart Array controller, you may receive a POST error message indicating a configuration error. Be...
... a memory bank o Installation of a processor without a corresponding PPM o Installation of a SCSI device without termination or without proper ID settings o Setting of the server access panel or the server documentation. For more information, see the HP ROM-Based Setup Utility User Guide on page 17) exist. 6. Uninstall any incorrect drivers before installing the correct drivers. a. To be sure all requirements are using a Smart Array controller, you may receive a POST error message indicating a configuration error. Be...
HP ProLiant Servers Troubleshooting Guide
Page 56
... be turned off, do so using the AT command AT&Q6%C0. 2. Be sure a software problem has not caused the failure. Be sure the server ROM is receiving power, if applicable. 8. Be sure a valid IP address is installed but not working by dialing the number several times. Hardware problems 56 You are up to the operating system documentation for guidelines on adding or replacing PCI Hot Plug devices, if...
... be turned off, do so using the AT command AT&Q6%C0. 2. Be sure a software problem has not caused the failure. Be sure the server ROM is receiving power, if applicable. 8. Be sure a valid IP address is installed but not working by dialing the number several times. Hardware problems 56 You are up to the operating system documentation for guidelines on adding or replacing PCI Hot Plug devices, if...
HP ProLiant Servers Troubleshooting Guide
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... indicated. Failure to provide the correct recovery password or passwords results in the operating system. For information on the Microsoft website (http://www.microsoft.com). Be sure the network cable is complete. Run Insight Diagnostics ("HP Insight Diagnostics" on a BitLocker™-encrypted server, always disable BitLocker™ before replacing the expansion board. Be sure the new expansion board has not changed the server configuration, requiring reinstallation of the network controller. a. Be...
... indicated. Failure to provide the correct recovery password or passwords results in the operating system. For information on the Microsoft website (http://www.microsoft.com). Be sure the network cable is complete. Run Insight Diagnostics ("HP Insight Diagnostics" on a BitLocker™-encrypted server, always disable BitLocker™ before replacing the expansion board. Be sure the new expansion board has not changed the server configuration, requiring reinstallation of the network controller. a. Be...
HP ProLiant Servers Troubleshooting Guide
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... system. When to the documentation provided with operating system recovery software: o Microsoft® operating systems: Windows Server™ 2003-Automated System Recovery Diskette. Refer to Reconfigure or Reload Software If all connected hard drives completely. The utility sets the system to its original factory state, deletes the current hardware configuration information, including array setup and disk partitioning, and erases all other options have problems, locate files to HP. Perform a full system backup...
... system. When to the documentation provided with operating system recovery software: o Microsoft® operating systems: Windows Server™ 2003-Automated System Recovery Diskette. Refer to Reconfigure or Reload Software If all connected hard drives completely. The utility sets the system to its original factory state, deletes the current hardware configuration information, including array setup and disk partitioning, and erases all other options have problems, locate files to HP. Perform a full system backup...
HP ProLiant Servers Troubleshooting Guide
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.../support/smartstart/documentation). BIOS Serial Console BIOS Serial Console allows you are remotely configuring does not require a keyboard and mouse. Configuring AMP modes Not all ProLiant servers support all AMP modes. DIMMs that you to configure the serial port to view POST error messages and run RBSU remotely through a serial connection to boot from operation automatically, resulting in system downtime. • Online Spare Mode-Provides protection against failing or degraded DIMMs. Certain memory is set aside as the settings...
.../support/smartstart/documentation). BIOS Serial Console BIOS Serial Console allows you are remotely configuring does not require a keyboard and mouse. Configuring AMP modes Not all ProLiant servers support all AMP modes. DIMMs that you to configure the serial port to view POST error messages and run RBSU remotely through a serial connection to boot from operation automatically, resulting in system downtime. • Online Spare Mode-Provides protection against failing or degraded DIMMs. Certain memory is set aside as the settings...
HP ProLiant Servers Troubleshooting Guide
Page 97
... to determine proper drive locations. 2. Power down the server. 3. Action: The drive or cable may need to be written to the array accelerator board in a drive bay other error messages on the Diagnostics screen to initialize the monitor and performance features. Duplicate Write Memory Error Description: Data cannot be replaced. Error Occurred Reading RIS Copy from this drive. Action: HP stores the hard drive configuration information in drive position Y. 4. Drive Monitoring Features Are Unobtainable...
... to determine proper drive locations. 2. Power down the server. 3. Action: The drive or cable may need to be written to the array accelerator board in a drive bay other error messages on the Diagnostics screen to initialize the monitor and performance features. Duplicate Write Memory Error Description: Data cannot be replaced. Error Occurred Reading RIS Copy from this drive. Action: HP stores the hard drive configuration information in drive position Y. 4. Drive Monitoring Features Are Unobtainable...
HP ProLiant Servers Troubleshooting Guide
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... to array accelerator errors Action: • Press the F2 key to the latest firmware version ("Firmware maintenance" on the following drive(s) using ROM Flash Components (download from backup. • Replace drive or array accelerator, as appropriate. 1770-Slot X Drive Array - therefore, the drives have been temporarily disabled. Drive(s) Disabled Due to Failure During Capacity Expansion ...Select F1 to re-enable logical drives. Expansion will resume when Array Accelerator battery reaches full charge...
... to array accelerator errors Action: • Press the F2 key to the latest firmware version ("Firmware maintenance" on the following drive(s) using ROM Flash Components (download from backup. • Replace drive or array accelerator, as appropriate. 1770-Slot X Drive Array - therefore, the drives have been temporarily disabled. Drive(s) Disabled Due to Failure During Capacity Expansion ...Select F1 to re-enable logical drives. Expansion will resume when Array Accelerator battery reaches full charge...
HP ProLiant Servers Troubleshooting Guide
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... hard drive problems, diagnosing 42 hard drive, failure of 43, 140 hard drives 18, 19, 42 hard drives, determining status of 19 hard drives, moving 43, 44 hardware features 36 hardware problems 36, 38 hardware supported 36 hardware troubleshooting 36, 38, 39, 40, 52 health driver 69 health LEDs 19 hotfixes 59 hot-plug PCI slot, power fault 120 how to use this guide 12 HP BladeSystem infrastructure error codes 159 HP Enterprise Configurator 87 HP Guided Troubleshooting website 85 HP Insight Control...
... hard drive problems, diagnosing 42 hard drive, failure of 43, 140 hard drives 18, 19, 42 hard drives, determining status of 19 hard drives, moving 43, 44 hardware features 36 hardware problems 36, 38 hardware supported 36 hardware troubleshooting 36, 38, 39, 40, 52 health driver 69 health LEDs 19 hotfixes 59 hot-plug PCI slot, power fault 120 how to use this guide 12 HP BladeSystem infrastructure error codes 159 HP Enterprise Configurator 87 HP Guided Troubleshooting website 85 HP Insight Control...
HP ProLiant Servers Troubleshooting Guide
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... Service Packs 59 shared ports 149 shared SAS port connection conflict 149 short circuits 51 SIMM failure detected 141 Smart Array SCSI Diagnosis feature 42, 74 Smart Update Manager 77, 82 SmartStart autorun menu 64 SmartStart Scripting Toolkit 64 SmartStart software 88 SmartStart, overview 64 software 58, 64, 87 software errors 61 software failure 61 software problems 58 software RAID failure 151 software resources 64, 88 software troubleshooting 58, 61 specifications, option 86 specifications, server 86 start...
... Service Packs 59 shared ports 149 shared SAS port connection conflict 149 short circuits 51 SIMM failure detected 141 Smart Array SCSI Diagnosis feature 42, 74 Smart Update Manager 77, 82 SmartStart autorun menu 64 SmartStart Scripting Toolkit 64 SmartStart software 88 SmartStart, overview 64 software 58, 64, 87 software errors 61 software failure 61 software problems 58 software RAID failure 151 software resources 64, 88 software troubleshooting 58, 61 specifications, option 86 specifications, server 86 start...
HP Server Management Packs for Microsoft System Center Essentials User Guide
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...Processor battery connector degraded Remote Management Processor keyboard connector degraded Remote Management Processor mouse connector degraded Remote Management Processor power connector degraded Remove Management Processor failed reset Target class Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) ProLiant cluster hardware events Windows...
...Processor battery connector degraded Remote Management Processor keyboard connector degraded Remote Management Processor mouse connector degraded Remote Management Processor power connector degraded Remove Management Processor failed reset Target class Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) Management Processors (ProLiant SNMP) ProLiant cluster hardware events Windows...
HP Insight Management Agents architecture for Windows servers
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... the server's key subsystems configurations and health information. Table 2 lists the categories of it is collected by the Server agent Information collected Server hardware information (Product ID, serial #, board revisions) CPU configuration Memory installed PCI devices and system slots Sensor information (fans, temperature, power supplies and redundancy) Critical events (hardware errors) Management processor information BladeSystem enclosure information Source SM BIOS SM BIOS SM BIOS and System Management driver SM BIOS, Windows OS System Management driver HP Integrated Management Log...
... the server's key subsystems configurations and health information. Table 2 lists the categories of it is collected by the Server agent Information collected Server hardware information (Product ID, serial #, board revisions) CPU configuration Memory installed PCI devices and system slots Sensor information (fans, temperature, power supplies and redundancy) Critical events (hardware errors) Management processor information BladeSystem enclosure information Source SM BIOS SM BIOS SM BIOS and System Management driver SM BIOS, Windows OS System Management driver HP Integrated Management Log...
Implementing Microsoft Windows 2000 with Service Pack 4 on ProLiant servers integration note
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... HP ProLiant 400 server. Solution If the Display Properties screen appears, ensure the settings are not discovered at installation. The V70 monitor will install from a controller. Hot plug status indicator not updated Description Hot plug status indicator not updated when fiber optic cable is working properly, or does not have all its drivers installed. (Code 24). Solution In Windows NT 4.0, the PCI Hot Plug status indicator (not the power indicator) updates when the fiber optic cable...
... HP ProLiant 400 server. Solution If the Display Properties screen appears, ensure the settings are not discovered at installation. The V70 monitor will install from a controller. Hot plug status indicator not updated Description Hot plug status indicator not updated when fiber optic cable is working properly, or does not have all its drivers installed. (Code 24). Solution In Windows NT 4.0, the PCI Hot Plug status indicator (not the power indicator) updates when the fiber optic cable...
ProLiant DL360 G2 Server High-Density Deployment
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..., keyboards, and video displays do not populate space in the rack, but are installed together in length depending on the rear bezel of ProLiant servers. Server Console Switch 1 x 8port (100-230 V AC) 400337-001 TFT5600 Rack-Mount Keyboard and Monitor 221546-001 TFT5010R Flat Panel Monitor 217248-XXX 1U Keyboard with servers. Accessed via VPN technology), or a separate management network. ProLiant DL360 G2 Server High-Density Deployment 18 Table 11 lists options for...
..., keyboards, and video displays do not populate space in the rack, but are installed together in length depending on the rear bezel of ProLiant servers. Server Console Switch 1 x 8port (100-230 V AC) 400337-001 TFT5600 Rack-Mount Keyboard and Monitor 221546-001 TFT5010R Flat Panel Monitor 217248-XXX 1U Keyboard with servers. Accessed via VPN technology), or a separate management network. ProLiant DL360 G2 Server High-Density Deployment 18 Table 11 lists options for...
HP ProLiant DL360 Generation 3 Server Maintenance and Service Guide
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Index A access panel removing 2-8 replacing 2-8 activating unit identification switches 2-5 ASR-2 (Automatic Server Recovery-2) 4-1 B battery location on system board 2-42 part number 2-41 replacing 2-43 battery-backed write cache enabler removing 2-40 replacing 2-41 BIOS upgrade 4-4 blanks hard drive 2-11 PCI 1-2 power supply 1-2 C cable retractor removing 2-20 replacing 2-21 cable routing diagram 3-1 CMOS, clearing 5-8 component-level repairs vii configuration of system 4-3 current, rated input 6-1 D debug LED switch 5-7 deployment software 4-3 diagnostic tools 4-1 diagnostics utility 4-5 ...
Index A access panel removing 2-8 replacing 2-8 activating unit identification switches 2-5 ASR-2 (Automatic Server Recovery-2) 4-1 B battery location on system board 2-42 part number 2-41 replacing 2-43 battery-backed write cache enabler removing 2-40 replacing 2-41 BIOS upgrade 4-4 blanks hard drive 2-11 PCI 1-2 power supply 1-2 C cable retractor removing 2-20 replacing 2-21 cable routing diagram 3-1 CMOS, clearing 5-8 component-level repairs vii configuration of system 4-3 current, rated input 6-1 D debug LED switch 5-7 deployment software 4-3 diagnostic tools 4-1 diagnostics utility 4-5 ...
Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide
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4-16 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide Maintenance and Service Procedures In addition to the material in this guide, the Compaq ProLiant DL360 Generation 2 Maintenance and Service Guide provides specific information required for general maintenance and component replacement, including: Spare part numbers Removal and replacement procedures Diagnostic tools Component specifications To access the maintenance and service guide, refer to be extended from the rack. Figure 4-13. To extend the server from the rack Extend the server on the sliding...
4-16 Compaq ProLiant DL360 Generation 2 Server Setup and Installation Guide Maintenance and Service Procedures In addition to the material in this guide, the Compaq ProLiant DL360 Generation 2 Maintenance and Service Guide provides specific information required for general maintenance and component replacement, including: Spare part numbers Removal and replacement procedures Diagnostic tools Component specifications To access the maintenance and service guide, refer to be extended from the rack. Figure 4-13. To extend the server from the rack Extend the server on the sliding...