Troubleshooting Guide
Page 16
... Message Y "System option not set " routine Done Turn off . Remove cache module on Deskpro 2000 models (if installed). 6. Caution: Power is turned off computer and disconnect power. To prevent damage to the system board and power supply even when the power switch is continuous to the unit, ...OK, N computer starts? System boards without a piezo speaker, or chassis without an internal speaker require an external speaker. 2. N F1 "System option not set "? Some power supplies require a load greater than the system board alone to Page 2-8, No Video, Part 3 Notes: 1.
... Message Y "System option not set " routine Done Turn off . Remove cache module on Deskpro 2000 models (if installed). 6. Caution: Power is turned off computer and disconnect power. To prevent damage to the system board and power supply even when the power switch is continuous to the unit, ...OK, N computer starts? System boards without a piezo speaker, or chassis without an internal speaker require an external speaker. 2. N F1 "System option not set "? Some power supplies require a load greater than the system board alone to Page 2-8, No Video, Part 3 Notes: 1.
Troubleshooting Guide
Page 20
...Error Messages, Part 2 Caution: Power is continuous to the system board and power supply even when the power switch is correct. Time & Date Not Set. Set time and date in size and speed. Error 2xx. Keyboard Error. See Appendix B for specific definitions. See... and long (L) beeps will only function on PS/2 keyboards, not USB. If error occurs after reboot, unplug and open computer, then check CMOS setting. Floppy Error. Connection Error. See Appendix B for specific definitions. Remove obstructions to Appendix B for definitions and solutions. x = Numbers 1 -...
...Error Messages, Part 2 Caution: Power is continuous to the system board and power supply even when the power switch is correct. Time & Date Not Set. Set time and date in size and speed. Error 2xx. Keyboard Error. See Appendix B for specific definitions. See... and long (L) beeps will only function on PS/2 keyboards, not USB. If error occurs after reboot, unplug and open computer, then check CMOS setting. Floppy Error. Connection Error. See Appendix B for specific definitions. Remove obstructions to Appendix B for definitions and solutions. x = Numbers 1 -...
Troubleshooting Guide
Page 28
...power cord from the non-functioning device. N Drive boots properly? Caution: Power is continuous to the system board and power supply even when the power switch is turned off power, disconnect power cord, and open the computer. Hard drive or CD-ROM drive • RUN DPS HARD DRIVE TEST. (...hard drive only) • Check IDE drive jumper settings for bent or broken pins or other damage. Y Done Quick Troubleshooting Guide 2-19 Replace drive. Any physical Y damage? Close computer, plug in power, and...
...power cord from the non-functioning device. N Drive boots properly? Caution: Power is continuous to the system board and power supply even when the power switch is turned off power, disconnect power cord, and open the computer. Hard drive or CD-ROM drive • RUN DPS HARD DRIVE TEST. (...hard drive only) • Check IDE drive jumper settings for bent or broken pins or other damage. Y Done Quick Troubleshooting Guide 2-19 Replace drive. Any physical Y damage? Close computer, plug in power, and...
Troubleshooting Guide
Page 37
... monitor cable connector at a time. Done N Replace these items one at docking station. Non-Functioning Docking Station Reseat power cord in docking station. Check voltage setting on docking station. Reinstall PC into docking station. N Remove PC, reseat all internal parts and replace any damaged items in docking station and power outlet...
... monitor cable connector at a time. Done N Replace these items one at docking station. Non-Functioning Docking Station Reseat power cord in docking station. Check voltage setting on docking station. Reinstall PC into docking station. N Remove PC, reseat all internal parts and replace any damaged items in docking station and power outlet...
Troubleshooting Guide
Page 49
... following checklist for each application? Remove all memory sockets filled on computers using the diagnostics. If you turn on the system. Are all switches set correctly? Is the NIC Remote Wakeup cable (featured on some models) connected between the NIC and the riser/system board? Are all diskettes...
... following checklist for each application? Remove all memory sockets filled on computers using the diagnostics. If you turn on the system. Are all switches set correctly? Is the NIC Remote Wakeup cable (featured on some models) connected between the NIC and the riser/system board? Are all diskettes...
Troubleshooting Guide
Page 51
...is blinking; you will hear the beep sequences mentioned above but will not turn on because of computer set to identify the cause. 2. Computer not connected to system board. Reconnect devices one short beeps. 1. ... caused by bad fan. If a video board has been added, remove and reseat it. 4. Power line selector switch on the drive are connected to wrong voltage. Ensure that all devices and unplug PCI cards. Quick Troubleshooting Guide .... Clear CMOS. 3. Possible Solution 1. Power line selector switch on because of computer set to the power cable connector. 3.
...is blinking; you will hear the beep sequences mentioned above but will not turn on because of computer set to identify the cause. 2. Computer not connected to system board. Reconnect devices one short beeps. 1. ... caused by bad fan. If a video board has been added, remove and reseat it. 4. Power line selector switch on the drive are connected to wrong voltage. Ensure that all devices and unplug PCI cards. Quick Troubleshooting Guide .... Clear CMOS. 3. Possible Solution 1. Power line selector switch on because of computer set to the power cable connector. 3.
Troubleshooting Guide
Page 54
... is running in the upgrade kit. Screen save has been initiated. The energy saver feature has been enabled. Set the monitor's input switch to 75 ohms and set to light the screen. 3. Check the cable connection from the monitor to disable it. 6. Reflash the ROM...on . 2. continued A-6 Further Troubleshooting Characters are connected to External (if applicable). 8. Refer to the documentation included with the sync set sync switch to the corresponding monitor connectors. 3. Blurry display or requested resolution cannot be sure that the Red, Green, and Blue BNC cables are...
... is running in the upgrade kit. Screen save has been initiated. The energy saver feature has been enabled. Set the monitor's input switch to 75 ohms and set to light the screen. 3. Check the cable connection from the monitor to disable it. 6. Reflash the ROM...on . 2. continued A-6 Further Troubleshooting Characters are connected to External (if applicable). 8. Refer to the documentation included with the sync set sync switch to the corresponding monitor connectors. 3. Blurry display or requested resolution cannot be sure that the Red, Green, and Blue BNC cables are...
Troubleshooting Guide
Page 56
...to reconfigure the computer when you must reconfigure the computer after installing new hardware, use the utility provided with other devices. The power switch for the new external device are loose or the power cables are not bent down. 5. If you install a non-Plug and... same controller as an additional diskette drive. Insufficient power to recognize the new device. Ensure both drives are connected to deselect the automatic settings for accepting the changes. 3. A solution is listed within Computer Setup, use Computer Setup to reconfigure or disable devices to address any ...
...to reconfigure the computer when you must reconfigure the computer after installing new hardware, use the utility provided with other devices. The power switch for the new external device are loose or the power cables are not bent down. 5. If you install a non-Plug and... same controller as an additional diskette drive. Insufficient power to recognize the new device. Ensure both drives are connected to deselect the automatic settings for accepting the changes. 3. A solution is listed within Computer Setup, use Computer Setup to reconfigure or disable devices to address any ...