Quick Setup and Getting Started Guide
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...the hard drive and under the reference library at http://www.hp.com/ support. Interpreting POST Diagnostic Front Panel LEDs and Audible Codes If you see flashing LEDs on the front of the computer, and press Enter. A comprehensive Troubleshooting Guide is available on problems ...that you hear beeps, see the Troubleshooting Guide for interpretation and recommended action. Select your country and language, select See support and troubleshooting information, enter ...
...the hard drive and under the reference library at http://www.hp.com/ support. Interpreting POST Diagnostic Front Panel LEDs and Audible Codes If you see flashing LEDs on the front of the computer, and press Enter. A comprehensive Troubleshooting Guide is available on problems ...that you hear beeps, see the Troubleshooting Guide for interpretation and recommended action. Select your country and language, select See support and troubleshooting information, enter ...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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...POST to free more memory for booting from the NIC to a PXE server. Reset the date and time under Control Panel. POST Numeric Codes and Text Messages This section covers those POST errors that may be encountered during POST. 162-System Options Not Set Configuration incorrect. NOTE:... The computer will beep once after a POST text message is used for an expansion card's option ROM. If a PCI expansion card was recently added, remove it...
...POST to free more memory for booting from the NIC to a PXE server. Reset the date and time under Control Panel. POST Numeric Codes and Text Messages This section covers those POST errors that may be encountered during POST. 162-System Options Not Set Configuration incorrect. NOTE:... The computer will beep once after a POST text message is used for an expansion card's option ROM. If a PCI expansion card was recently added, remove it...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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... table to determine the front panel LED codes. Table C-2 Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED On. Table C-1 Numeric Codes and Text Messages (continued) Control panel ...message Description Recommended action Invalid Electronic Serial Number Electronic serial number is always applied to the system board. Enter the correct serial number in Suspend to RAM...
... table to determine the front panel LED codes. Table C-2 Diagnostic Front Panel LEDs and Audible Codes Activity Beeps Possible Cause Recommended Action Green Power LED On. Table C-1 Numeric Codes and Text Messages (continued) Control panel ...message Description Recommended action Invalid Electronic Serial Number Electronic serial number is always applied to the system board. Enter the correct serial number in Suspend to RAM...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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... If fan is plugged in, but LEDs continue until problem is solved. Processor not installed (not an indicator of bad processor). 1. Beeps stop after fifth iteration but LEDs continue until problem is solved. Power failure (power supply is not properly 3. Replace the device that the... fifth iteration but LEDs continue until failure occurs. Replace the power supply. 4. Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes two 2 times, once every second, followed by a two second pause. Open...
... If fan is plugged in, but LEDs continue until problem is solved. Processor not installed (not an indicator of bad processor). 1. Beeps stop after fifth iteration but LEDs continue until problem is solved. Power failure (power supply is not properly 3. Replace the device that the... fifth iteration but LEDs continue until failure occurs. Replace the power supply. 4. Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes two 2 times, once every second, followed by a two second pause. Open...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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...Red Power LED flashes ten 10 times, once every second, followed by a two second pause. Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 165 Replace the graphics card. 3. Invalid ROM based on your region. 2. Bad option card. 1. See the "Boot Block Emergency Recovery Mode..., followed by a two second pause. Check each option card by a two second pause. Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes six 6 times, once every second, followed by removing the card (one at a time ...
...Red Power LED flashes ten 10 times, once every second, followed by a two second pause. Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 165 Replace the graphics card. 3. Invalid ROM based on your region. 2. Bad option card. 1. See the "Boot Block Emergency Recovery Mode..., followed by a two second pause. Check each option card by a two second pause. Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes six 6 times, once every second, followed by removing the card (one at a time ...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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...system board. 4. Check that the unit is solved. It the problem persists, replace the power supply. 166 Appendix C POST Error Messages Beeps stop after fifth iteration but LEDs continue until the 5V_aux light on the system board turns on , remove the expansion cards one at ...than 4 seconds. If it is turned on , then replace the power button harness. Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes 11 eleven times, once every second, followed by a two second pause. The current ...
...system board. 4. Check that the unit is solved. It the problem persists, replace the power supply. 166 Appendix C POST Error Messages Beeps stop after fifth iteration but LEDs continue until the 5V_aux light on the system board turns on , remove the expansion cards one at ...than 4 seconds. If it is turned on , then replace the power button harness. Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes 11 eleven times, once every second, followed by a two second pause. The current ...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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...the computer serial number, product ID number, and monitor serial number before taking further action: ● Check that the computer and monitor are error codes that will not shut down, unplug the power cord, wait a few seconds, then plug it is set to automatic start the computer. 168 ...● Check that the computer is turned on and the green power light is on. ● Check that was recently installed. If the system beeps, then the keyboard should be operating correctly. ● Check all cable connections for loose connections or incorrect connections. ● Wake the computer by...
...the computer serial number, product ID number, and monitor serial number before taking further action: ● Check that the computer and monitor are error codes that will not shut down, unplug the power cord, wait a few seconds, then plug it is set to automatic start the computer. 168 ...● Check that the computer is turned on and the green power light is on. ● Check that was recently installed. If the system beeps, then the keyboard should be operating correctly. ● Check all cable connections for loose connections or incorrect connections. ● Wake the computer by...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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...for terms and conditions. 176 Appendix D Troubleshooting Without Diagnostics Computer will not boot from the drive. Boot order is blinking RED and if any beeps are heard. Insert a bootable media device into the drive and restart the computer. 2. If attempting to boot from a hard drive, ensure ...that has been hidden in the device's details under the Hard Drive entry. Cause Solution The device is selected for the blinking red and beep codes. Observe if the front panel Power LED is not correct. Check the hard drive format using fdisk: If NTFS formatting, use a ...
...for terms and conditions. 176 Appendix D Troubleshooting Without Diagnostics Computer will not boot from the drive. Boot order is blinking RED and if any beeps are heard. Insert a bootable media device into the drive and restart the computer. 2. If attempting to boot from a hard drive, ensure ...that has been hidden in the device's details under the Hard Drive entry. Cause Solution The device is selected for the blinking red and beep codes. Observe if the front panel Power LED is not correct. Check the hard drive format using fdisk: If NTFS formatting, use a ...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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...not start. Solution 1. Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Memory is installed incorrectly or is not recognized as part of the computer. ...to isolate the faulty module. Use Windows Device Manager to resolve the resource conflict. Observe the beeps and LED lights on the front of the system. Beeps and flashing LEDs are codes for your system to determine if you are disabled in the wrong location. Replace DIMMs one...
...not start. Solution 1. Power LED flashes Red five times, once every second, followed by a two second pause, and the computer beeps five times. (Beeps stop after fifth iteration but LEDs continue flashing.) Cause Solution Memory is installed incorrectly or is not recognized as part of the computer. ...to isolate the faulty module. Use Windows Device Manager to resolve the resource conflict. Observe the beeps and LED lights on the front of the system. Beeps and flashing LEDs are codes for your system to determine if you are disabled in the wrong location. Replace DIMMs one...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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Index Symbols/Numerics 4-pin power pin assignments 149 A access panel, locked 171 audible codes 163 audio connectors 2, 3, 6, 7 audio problems 183 B battery disposal 45 SFF removal and replacement 137 beep codes 163 booting options Full Boot 156 Quick Boot 156 C cable connections SFF 51, 107 cable management MT 51 SFF...installing 101 removing 101 slot locations 101 expansion slot cover removing 58, 102 replacing 60, 104 F fan shroud SFF removal and replacement 128 fan, power supply 43 fan/air baffle MT removal and replacement 77 flash drive problems 198 flashing LEDs 163 front bezel MT removal ...
Index Symbols/Numerics 4-pin power pin assignments 149 A access panel, locked 171 audible codes 163 audio connectors 2, 3, 6, 7 audio problems 183 B battery disposal 45 SFF removal and replacement 137 beep codes 163 booting options Full Boot 156 Quick Boot 156 C cable connections SFF 51, 107 cable management MT 51 SFF...installing 101 removing 101 slot locations 101 expansion slot cover removing 58, 102 replacing 60, 104 F fan shroud SFF removal and replacement 128 fan, power supply 43 fan/air baffle MT removal and replacement 77 flash drive problems 198 flashing LEDs 163 front bezel MT removal ...
Maintenance & Service Guide: HP Compaq 6000 Pro Microtower Business PC
Page 58
...device containing the desired BIOS image file in the unlikely event of a ROM flash failure. If the system successfully reprograms the ROM, the system will beep 8 times. If BitLocker is in an optical drive. NOTE: BitLocker prevents Windows Vista from booting when a CD containing the BIOS image file is ... the video option ROM image is not corrupt, Boot Block Emergency Recovery Mode will be incomplete. If the portion of the ROM that contains code that checks for BIOS image files. To recover the system after it is not valid, a failsafe Boot Block BIOS provides enough support to ...
...device containing the desired BIOS image file in the unlikely event of a ROM flash failure. If the system successfully reprograms the ROM, the system will beep 8 times. If BitLocker is in an optical drive. NOTE: BitLocker prevents Windows Vista from booting when a CD containing the BIOS image file is ... the video option ROM image is not corrupt, Boot Block Emergency Recovery Mode will be incomplete. If the portion of the ROM that contains code that checks for BIOS image files. To recover the system after it is not valid, a failsafe Boot Block BIOS provides enough support to ...
Maintenance & Service Guide: HP Compaq 6000 Pro Microtower Business PC
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NOTE: The computer will beep once after a POST text message is used for RTC battery ...in Advanced > Onboard Devices. See the Hardware Reference Guide for an expansion card's option ROM. Table C-1 Numeric Codes and Text Messages Control panel message Description Recommended action 101-Option ROM Checksum Error System ROM or expansion board option... 1. Reset the date and time under Control Panel. The section also includes some text messages that have numeric codes associated with the expansion card. 6. Flash the ROM if needed. 3. If an expansion board was recently added...
NOTE: The computer will beep once after a POST text message is used for RTC battery ...in Advanced > Onboard Devices. See the Hardware Reference Guide for an expansion card's option ROM. Table C-1 Numeric Codes and Text Messages Control panel message Description Recommended action 101-Option ROM Checksum Error System ROM or expansion board option... 1. Reset the date and time under Control Panel. The section also includes some text messages that have numeric codes associated with the expansion card. 6. Flash the ROM if needed. 3. If an expansion board was recently added...
Maintenance & Service Guide: HP Compaq 6000 Pro Microtower Business PC
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... front panel LED codes as well as the audible codes that may occur before touching. Run Computer Setup and Diagnostic utilities. NOTE: If you see if the processor fan spins. Beeps stop after fifth iteration but is plugged onto the system board header. Press any key or move the mouse to RAM mode (some...
... front panel LED codes as well as the audible codes that may occur before touching. Run Computer Setup and Diagnostic utilities. NOTE: If you see if the processor fan spins. Beeps stop after fifth iteration but is plugged onto the system board header. Press any key or move the mouse to RAM mode (some...
Maintenance & Service Guide: HP Compaq 6000 Pro Microtower Business PC
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...graphics, replace the system board. Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 193 Red Power LED flashes six 6 times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until failure occurs. If the system...the system board. Check if a device is solved. Pre-video memory error. Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes three 3 times, once every second, followed by removing ALL attached devices (such...
...graphics, replace the system board. Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 193 Red Power LED flashes six 6 times, once every second, followed by a two second pause. Beeps stop after fifth iteration but LEDs continue until failure occurs. If the system...the system board. Check if a device is solved. Pre-video memory error. Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes three 3 times, once every second, followed by removing ALL attached devices (such...
Maintenance & Service Guide: HP Compaq 6000 Pro Microtower Business PC
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...that the voltage selector, located on the system to see if fault goes away. 2. Proper voltage setting depends on your region. 2. Beeps stop after fifth iteration but LEDs continue until problem is identified, remove and replace the bad option card. 3. Table C-2 Diagnostic Front ...Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes eight 8 times, once every second, followed by removing the card (one at ...
...that the voltage selector, located on the system to see if fault goes away. 2. Proper voltage setting depends on your region. 2. Beeps stop after fifth iteration but LEDs continue until problem is identified, remove and replace the bad option card. 3. Table C-2 Diagnostic Front ...Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes eight 8 times, once every second, followed by removing the card (one at ...
Maintenance & Service Guide: HP Compaq 6000 Pro Microtower Business PC
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... to see if the 5V_aux light on the system board is working AC outlet. 2. Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 195 System does not power on this 2. Proper voltage setting depends on . If the 5V_aux light on the system board is set... models), located on , then replace the power button harness. Install a TXT capable processor. Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes eleven 11 times, once every second, followed by a two second pause. Check that the unit...
... to see if the 5V_aux light on the system board is working AC outlet. 2. Interpreting POST Diagnostic Front Panel LEDs and Audible Codes 195 System does not power on this 2. Proper voltage setting depends on . If the 5V_aux light on the system board is set... models), located on , then replace the power button harness. Install a TXT capable processor. Table C-2 Diagnostic Front Panel LEDs and Audible Codes (continued) Activity Beeps Possible Cause Recommended Action Red Power LED flashes eleven 11 times, once every second, followed by a two second pause. Check that the unit...
Maintenance & Service Guide: HP Compaq 6000 Pro Microtower Business PC
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...mode, shut down , unplug the power cord, wait a few seconds, then plug it is set to automatic start the computer. If the system beeps, then the keyboard should be prepared to do the following list of your service call . ● Write down the computer serial number, product ID... number, and monitor serial number before taking further action: ● Check that the computer and monitor are error codes that was recently added to your local authorized service provider or dealer. Access HP Instant Support Professional Edition at: http://www.hp.com/go ...
...mode, shut down , unplug the power cord, wait a few seconds, then plug it is set to automatic start the computer. If the system beeps, then the keyboard should be prepared to do the following list of your service call . ● Write down the computer serial number, product ID... number, and monitor serial number before taking further action: ● Check that the computer and monitor are error codes that was recently added to your local authorized service provider or dealer. Access HP Instant Support Professional Edition at: http://www.hp.com/go ...
Maintenance & Service Guide: HP Compaq 6000 Pro Microtower Business PC
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... details under the Hard Drive entry. the system board connector labeled SATA 0. Bootable hard drive's controller is selected for the blinking red and beep codes. Hard Drive's "Emulation Type" is not correct. If FAT32 formatting, the hard drive cannot be accessed. 3. Boot order is set to... Boot Order and ensure the bootable hard drive's controller is trying to evaluate the drive. Hard drive is blinking RED and if any beeps are heard. See Appendix A, POST Error Messages on page 185 to configuration. Computer will not boot from the hard drive but the...
... details under the Hard Drive entry. the system board connector labeled SATA 0. Bootable hard drive's controller is selected for the blinking red and beep codes. Hard Drive's "Emulation Type" is not correct. If FAT32 formatting, the hard drive cannot be accessed. 3. Boot order is set to... Boot Order and ensure the bootable hard drive's controller is trying to evaluate the drive. Hard drive is blinking RED and if any beeps are heard. See Appendix A, POST Error Messages on page 185 to configuration. Computer will not boot from the hard drive but the...
Maintenance & Service Guide: HP Compaq 6000 Pro Microtower Business PC
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... A access panel, locked 200 access to computer, controlling 52 Altiris Client Management Suite 41 asset tracking 52 audible codes 192 audio connectors 2, 4, 7, 9 audio problems 212 B battery disposal 74 SFF removal and replacement 166 beep codes 192 BIOS Boot Block Emergency Recovery Mode 46 HPQFlash 45 Remote ROM Flash 37 Boot Block Emergency Recovery...
... A access panel, locked 200 access to computer, controlling 52 Altiris Client Management Suite 41 asset tracking 52 audible codes 192 audio connectors 2, 4, 7, 9 audio problems 212 B battery disposal 74 SFF removal and replacement 166 beep codes 192 BIOS Boot Block Emergency Recovery Mode 46 HPQFlash 45 Remote ROM Flash 37 Boot Block Emergency Recovery...
Troubleshooting Guide
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... Drive entry. Check the hard drive format using fdisk: If NTFS formatting, use has stopped responding to determine possible causes for the blinking red and beep codes. Install system files for four or more seconds to evaluate the drive. Boot order is blinking RED and if any... beeps are heard. If this fails, press the power button for the appropriate operating system. Table 2-3 Solving Hard Drive Problems (continued) Nonsystem disk/NTLDR missing message. ...
... Drive entry. Check the hard drive format using fdisk: If NTFS formatting, use has stopped responding to determine possible causes for the blinking red and beep codes. Install system files for four or more seconds to evaluate the drive. Boot order is blinking RED and if any... beeps are heard. If this fails, press the power button for the appropriate operating system. Table 2-3 Solving Hard Drive Problems (continued) Nonsystem disk/NTLDR missing message. ...