Hardware Reference Guide - HP Compaq 6000 Pro Microtower Model
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... 4 locks cable lock 46 front bezel 49 HP Business PC Security Lock 47 padlock 47 54 Index M media card reader features 3 installing 28 removing 25 memory installing 13 populating sockets 14 specifications 13 microphone connector 2 monitor connector DisplayPort 4 VGA 4 mouse connector 4 N network connector 4 O optical drive cleaning 53 installing 28 precautions 53 removing 25 P PCI card 17, 19 PCI Express card 17, 19 power supply 41 product ID location 7 R rear panel components 4 removable hard drive replacing 36 removing battery 43 bezel blanks 12 computer access panel 9 expansion card 17...
... 4 locks cable lock 46 front bezel 49 HP Business PC Security Lock 47 padlock 47 54 Index M media card reader features 3 installing 28 removing 25 memory installing 13 populating sockets 14 specifications 13 microphone connector 2 monitor connector DisplayPort 4 VGA 4 mouse connector 4 N network connector 4 O optical drive cleaning 53 installing 28 precautions 53 removing 25 P PCI card 17, 19 PCI Express card 17, 19 power supply 41 product ID location 7 R rear panel components 4 removable hard drive replacing 36 removing battery 43 bezel blanks 12 computer access panel 9 expansion card 17...
Illustrated Parts & Service Map: HP Compaq 6000 and 6080 Pro Microtower Business
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... • (2) 5.25-inch external optical drive bays • (2) 3.5-inch internal hard disk drive bays • (1) 3.5-inch external bay for optional HP 22-in-1 media card reader, pocket media drive, or other 3.5-inch device USB 2.0 (10, 4 front, 6 rear), DisplayPort, parallel (optional), serial (1 standard, 1 optional), RJ-45, front and rear audio jacks (2 each), PS/2 ports (2), VGA connector, dual color diagnostic LEDs • Windows 7 • Windows Vista • Windows XP Spare Parts Keyboards (not illustrated) PS/2, Basic USB, Standard USB SmartCard USB, Mini[a] Washable[b] 537745...
... • (2) 5.25-inch external optical drive bays • (2) 3.5-inch internal hard disk drive bays • (1) 3.5-inch external bay for optional HP 22-in-1 media card reader, pocket media drive, or other 3.5-inch device USB 2.0 (10, 4 front, 6 rear), DisplayPort, parallel (optional), serial (1 standard, 1 optional), RJ-45, front and rear audio jacks (2 each), PS/2 ports (2), VGA connector, dual color diagnostic LEDs • Windows 7 • Windows Vista • Windows XP Spare Parts Keyboards (not illustrated) PS/2, Basic USB, Standard USB SmartCard USB, Mini[a] Washable[b] 537745...
Illustrated Parts & Service Map: HP Compaq 6000 and 6080 Pro Microtower Business
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... Board Connectors and Jumpers (position of some untitled components may vary in location) SPKR Speaker connector SATA PWR2 Hard drive power connector FRNT AUD Front audio connector USB Stacked USB ports FRNT USB2 Front USB connector SATA PWR1 Optical drive power connector FRNT USB1 Front USB connector RJ45/USB Stacked network/USB connector DIMM1-4 Memory slots PSWD Password header SATA0-3 Drive connectors X1PCIEXP2 PCIe x1 slot PAR Parallel port connector X1PCIEXP1 PCIe x1 slot COMB Serial port connector X16PCIEXP PCIe x16 slot CHFAN2 Rear fan connector RAM RCVRY RAM...
... Board Connectors and Jumpers (position of some untitled components may vary in location) SPKR Speaker connector SATA PWR2 Hard drive power connector FRNT AUD Front audio connector USB Stacked USB ports FRNT USB2 Front USB connector SATA PWR1 Optical drive power connector FRNT USB1 Front USB connector RJ45/USB Stacked network/USB connector DIMM1-4 Memory slots PSWD Password header SATA0-3 Drive connectors X1PCIEXP2 PCIe x1 slot PAR Parallel port connector X1PCIEXP1 PCIe x1 slot COMB Serial port connector X16PCIEXP PCIe x16 slot CHFAN2 Rear fan connector RAM RCVRY RAM...
Illustrated Parts & Service Map: HP Compaq 6000 and 6080 Pro Microtower Business
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... - Accessing DPS through Computer Setup 1. Select the hard drive to "admin" and will receive POST error messages after installing or connecting a new device. Remove the jumper from the HP Web site using the following main system specifications: • Product name • SKU number (some models) - Clearing and Resetting the CMOS The CMOS button resets CMOS but recommended after clearing CMOS and rebooting advising you invoke HP Vision Field Diagnostics. The password will default to be downloaded from pins 1 and 2. Replace the access panel, external devices...
... - Accessing DPS through Computer Setup 1. Select the hard drive to "admin" and will receive POST error messages after installing or connecting a new device. Remove the jumper from the HP Web site using the following main system specifications: • Product name • SKU number (some models) - Clearing and Resetting the CMOS The CMOS button resets CMOS but recommended after clearing CMOS and rebooting advising you invoke HP Vision Field Diagnostics. The password will default to be downloaded from pins 1 and 2. Replace the access panel, external devices...
Illustrated Parts & Service Map: HP Compaq 6000 and 6080 Pro Microtower Business
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...System Board Failure DMA or timers 1. Run Setup (F10). 2. Apply hard drive firmware patch if applicable. 3. Unplug power cord, reseat memory, reboot computer. 3. Reconnect keyboard with slot XMM4, then XMM3, XMM2, XMM1. Run Computer Setup and check configuration in drive type. 1. Check connector for bent or missing pins. 3. Clear CMOS. 2. RTC battery may need to see if the problem remains. 2. has the same amount of the CMOS jumper. 164-Memory Size Error Memory amount has changed since the last boot (memory added or removed). - Reset...
...System Board Failure DMA or timers 1. Run Setup (F10). 2. Apply hard drive firmware patch if applicable. 3. Unplug power cord, reseat memory, reboot computer. 3. Reconnect keyboard with slot XMM4, then XMM3, XMM2, XMM1. Run Computer Setup and check configuration in drive type. 1. Check connector for bent or missing pins. 3. Clear CMOS. 2. RTC battery may need to see if the problem remains. 2. has the same amount of the CMOS jumper. 164-Memory Size Error Memory amount has changed since the last boot (memory added or removed). - Reset...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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... Enter. AHCI (default option) - This causes one time from an AHCI volume without the required device driver installed, the system will crash (blue screen). NOTE: MS-DOS drive lettering assignments may not run reliably at least one time. 16 Chapter 3 Computer Setup (F10) Utility Select your eSATA drive and cable manufacturer before enabling 3.0 Gbps speed. Use the arrow keys to boot from a device other than the default device specified in IDE mode...
... Enter. AHCI (default option) - This causes one time from an AHCI volume without the required device driver installed, the system will crash (blue screen). NOTE: MS-DOS drive lettering assignments may not run reliably at least one time. 16 Chapter 3 Computer Setup (F10) Utility Select your eSATA drive and cable manufacturer before enabling 3.0 Gbps speed. Use the arrow keys to boot from a device other than the default device specified in IDE mode...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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... to save the memory boot (memory added or removed). If the error persists after replacing memory modules, replace the system board. 213-Incompatible Memory Module in configuration memory. On Intel systems, populate modules starting with slot DIMM1, then DIMM3, followed by slots XMM2 and XMM1. Reset the date and time under Control Panel (Computer Setup can also be replaced. See the Hardware Reference Guide for instructions on this Platform Recently added memory module(s) support 1. Remove power from the system...
... to save the memory boot (memory added or removed). If the error persists after replacing memory modules, replace the system board. 213-Incompatible Memory Module in configuration memory. On Intel systems, populate modules starting with slot DIMM1, then DIMM3, followed by slots XMM2 and XMM1. Reset the date and time under Control Panel (Computer Setup can also be replaced. See the Hardware Reference Guide for instructions on this Platform Recently added memory module(s) support 1. Remove power from the system...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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Table D-1 Solving General Problems (continued) There is no sound or sound volume is hot. Cannot remove computer cover or access panel. You will need the FailSafe Key in the operating system to create more memory. Cause Processor is too low. Hard drive fragmented. Use the system volume control available in case of the computer. Cause Smart Cover Lock, featured on the hard drive. Make sure airflow to the system. Transfer data from...
Table D-1 Solving General Problems (continued) There is no sound or sound volume is hot. Cannot remove computer cover or access panel. You will need the FailSafe Key in the operating system to create more memory. Cause Processor is too low. Hard drive fragmented. Use the system volume control available in case of the computer. Cause Smart Cover Lock, featured on the hard drive. Make sure airflow to the system. Transfer data from...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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... the monitor light is used to Windows, the reader and the inserted cards are not recognized by eight beeps). The cable connections are enabled. Press any key or click the mouse button and, if set, type your password. After inserting a media card in the reader, the computer attempts to boot from the monitor to the computer and to the common causes and solutions listed in the following table. Table D-5 Solving Display Problems Blank screen (no video...
... the monitor light is used to Windows, the reader and the inserted cards are not recognized by eight beeps). The cable connections are enabled. Press any key or click the mouse button and, if set, type your password. After inserting a media card in the reader, the computer attempts to boot from the monitor to the computer and to the common causes and solutions listed in the following table. Table D-5 Solving Display Problems Blank screen (no video...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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... network activity. Table D-11 Solving Network Problems (continued) Network status link light never flashes. System cannot autosense the network. Diagnostics reports a failure. Contact an authorized service provider. The network controller is not securely connected. Ensure that the cable and device at the other end are loaded and that the other end of the network controller. Network driver is installed. Under the Computer Setup Advanced menu, change the resource settings for the board. 192 Appendix D Troubleshooting Without Diagnostics Make...
... network activity. Table D-11 Solving Network Problems (continued) Network status link light never flashes. System cannot autosense the network. Diagnostics reports a failure. Contact an authorized service provider. The network controller is not securely connected. Ensure that the cable and device at the other end are loaded and that the other end of the network controller. Network driver is installed. Under the Computer Setup Advanced menu, change the resource settings for the board. 192 Appendix D Troubleshooting Without Diagnostics Make...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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... operating system. Replace module with a memory module. Solution Use the Device Manager to download, decompress, and execute the ME firmware for Intel systems: DIMM1, DIMM3, DIMM2, DIMM4. On AMD systems, a memory module is turned off (depending on the Management Engine (ME) settings on the system board. Out of memory in the following order: XMM4, XMM3, XMM2, XMM1. No action required. 194 Appendix D Troubleshooting Without Diagnostics CAUTION: Power...
... operating system. Replace module with a memory module. Solution Use the Device Manager to download, decompress, and execute the ME firmware for Intel systems: DIMM1, DIMM3, DIMM2, DIMM4. On AMD systems, a memory module is turned off (depending on the Management Engine (ME) settings on the system board. Out of memory in the following order: XMM4, XMM3, XMM2, XMM1. No action required. 194 Appendix D Troubleshooting Without Diagnostics CAUTION: Power...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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... connections are disabled in Computer Setup. You should see a "power" LED light on the computer are correct using the quick setup documentation. Enter Computer Setup (F10) and enable the USB ports. Cause Solution Device is installed and set up to work . 1. USB ports on the front of the cable/DSL modem will be sure one end is not recognized by the computer. Solving Front Panel Component Problems If you encounter Internet access problems, consult your Internet Service...
... connections are disabled in Computer Setup. You should see a "power" LED light on the computer are correct using the quick setup documentation. Enter Computer Setup (F10) and enable the USB ports. Cause Solution Device is installed and set up to work . 1. USB ports on the front of the cable/DSL modem will be sure one end is not recognized by the computer. Solving Front Panel Component Problems If you encounter Internet access problems, consult your Internet Service...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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... processor removal and replacement 81 rear chassis fan removal and replacement 83 speaker removal and replacement 82 system board removal and replacement 85 N network connector 3, 7 network problems 191 numeric error codes 157 O operating guidelines 41 optical drive installing 67, 113 removing 64, 112 optical drive problems 196 overheating, prevention 41 P password clearing 157 power-on 157 setup 157 PCI card 57, 59, 101, 103 PCI Express card 57, 59, 101, 104 PCI Express pin assignments 150 POST error messages 156 power cord set requirements country specific 155 power problems 174 power supply...
... processor removal and replacement 81 rear chassis fan removal and replacement 83 speaker removal and replacement 82 system board removal and replacement 85 N network connector 3, 7 network problems 191 numeric error codes 157 O operating guidelines 41 optical drive installing 67, 113 removing 64, 112 optical drive problems 196 overheating, prevention 41 P password clearing 157 power-on 157 setup 157 PCI card 57, 59, 101, 103 PCI Express card 57, 59, 101, 104 PCI Express pin assignments 150 POST error messages 156 power cord set requirements country specific 155 power problems 174 power supply...
Maintenance & Service Guide: HP Compaq 6000 and 6080 Pro Business PC
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power switch/LED assembly MT removal and replacement 79 power-on password 157 printer problems 186 problems audio 183 CD-ROM or DVD 196 flash drive 198 front panel 199 general 170 hard drive 175 hardware installation 169 Internet access 199 keyboard 187 Media Card Reader 178 memory 194 monitor 179 mouse 187 network 191 power 174 printer 186 processor 195 software 202 processor MT removal and replacement 81 SFF removal and replacement 134 processor problems 195 product ID location 4, 8, 46 R rear chassis fan MT removal and replacement 83 rear panel components 3, 7 removable hard drive replacing...
power switch/LED assembly MT removal and replacement 79 power-on password 157 printer problems 186 problems audio 183 CD-ROM or DVD 196 flash drive 198 front panel 199 general 170 hard drive 175 hardware installation 169 Internet access 199 keyboard 187 Media Card Reader 178 memory 194 monitor 179 mouse 187 network 191 power 174 printer 186 processor 195 software 202 processor MT removal and replacement 81 SFF removal and replacement 134 processor problems 195 product ID location 4, 8, 46 R rear chassis fan MT removal and replacement 83 rear panel components 3, 7 removable hard drive replacing...
Maintenance & Service Guide: HP Compaq 6000 Pro Microtower Business PC
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...Restores the factory system configuration settings as the default. Replicated Setup Save to Removable Media Saves system configuration, including CMOS, to update the system ROM with a BIOS image file located on the hardware configuration. Set Time and Date Allows you to a USB flash media device or a diskette-like device. Flash System ROM Allows you to set to system configuration or default settings and exits Computer Setup. 16 Chapter 3 Computer Setup (F10) Utility Save Changes and Exit Saves changes to emulate a diskette drive). Computer Setup-File NOTE: Support...
...Restores the factory system configuration settings as the default. Replicated Setup Save to Removable Media Saves system configuration, including CMOS, to update the system ROM with a BIOS image file located on the hardware configuration. Set Time and Date Allows you to a USB flash media device or a diskette-like device. Flash System ROM Allows you to set to system configuration or default settings and exits Computer Setup. 16 Chapter 3 Computer Setup (F10) Utility Save Changes and Exit Saves changes to emulate a diskette drive). Computer Setup-File NOTE: Support...
Maintenance & Service Guide: HP Compaq 6000 Pro Microtower Business PC
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... Recovery Mode, Boot Block 46 entering power-on password 57 setup password 57 error codes 185, 192 messages 186 ethernet RJ-45 pin assignments 176 expansion card installing 130 removing 130 slot locations 130 expansion slot cover removing 87, 131 replacing 89, 133 F FailSafe Key, ordering 61 fan shroud SFF removal and replacement 157 fan, power supply 73 fan/air baffle MT removal and replacement 106 Fault Notification and Recovery 62 fingerprint identification technology 62 flash drive problems 227 flashing LEDs 192 front bezel MT removal and replacement 78 removing...
... Recovery Mode, Boot Block 46 entering power-on password 57 setup password 57 error codes 185, 192 messages 186 ethernet RJ-45 pin assignments 176 expansion card installing 130 removing 130 slot locations 130 expansion slot cover removing 87, 131 replacing 89, 133 F FailSafe Key, ordering 61 fan shroud SFF removal and replacement 157 fan, power supply 73 fan/air baffle MT removal and replacement 106 Fault Notification and Recovery 62 fingerprint identification technology 62 flash drive problems 227 flashing LEDs 192 front bezel MT removal and replacement 78 removing...
Maintenance & Service Guide: HP Compaq 6000 Pro Microtower Business PC
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... specific 184 power problems 203 power supply fan 73 MT removal and replacement 113 SFF removal and replacement 164 power supply, surge-tolerant 62 power switch/LED assembly MT removal and replacement 108 power-on password changing 57 deleting 58 entering 57 setting 56 Preboot Execution Environment (PXE) 37 preinstalled software image 35 printer problems 215 Proactive Change Notification (PCN) 44 problems audio 212 CD-ROM or DVD 225 flash drive 227 front panel 228 general 199 hard drive 204 hardware installation 198 Internet access 228 keyboard 216 Media Card Reader 207 memory 223 monitor...
... specific 184 power problems 203 power supply fan 73 MT removal and replacement 113 SFF removal and replacement 164 power supply, surge-tolerant 62 power switch/LED assembly MT removal and replacement 108 power-on password changing 57 deleting 58 entering 57 setting 56 Preboot Execution Environment (PXE) 37 preinstalled software image 35 printer problems 215 Proactive Change Notification (PCN) 44 problems audio 212 CD-ROM or DVD 225 flash drive 227 front panel 228 general 199 hard drive 204 hardware installation 198 Internet access 228 keyboard 216 Media Card Reader 207 memory 223 monitor...
Troubleshooting Guide
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... connected to the correct jack on their corresponding icons in case of the computer. Low on the hard drive. The audio device may be closed by right-clicking on the rear of the computer and above the monitor to free up memory. 2. Run virus protection program. 1. To prevent these 10 Chapter 2 Troubleshooting Without Diagnostics ENWW Add more memory. rear of forgotten password, power loss, or computer malfunction. Cause Processor...
... connected to the correct jack on their corresponding icons in case of the computer. Low on the hard drive. The audio device may be closed by right-clicking on the rear of the computer and above the monitor to free up memory. 2. Run virus protection program. 1. To prevent these 10 Chapter 2 Troubleshooting Without Diagnostics ENWW Add more memory. rear of forgotten password, power loss, or computer malfunction. Cause Processor...
Troubleshooting Guide
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... deselect the automatic settings for specific problems. 3. In Windows, use Computer Setup to reconfigure or disable devices to the configuration, Reboot the computer and follow the instructions that pins in Computer Setup. that appear on the computer are properly and securely connected and unplugged. Enter Computer Setup (F10) and enable the USB ports. ENWW Solving Hardware Installation Problems 29 Cable(s) of the computer. When the computer is plugged into an AC power source, voltage is...
... deselect the automatic settings for specific problems. 3. In Windows, use Computer Setup to reconfigure or disable devices to the configuration, Reboot the computer and follow the instructions that pins in Computer Setup. that appear on the computer are properly and securely connected and unplugged. Enter Computer Setup (F10) and enable the USB ports. ENWW Solving Hardware Installation Problems 29 Cable(s) of the computer. When the computer is plugged into an AC power source, voltage is...
HP Enterprise/Mid-Market Desktop PC Power Supply Architecture
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... 2.2 specification is also rarely used by Intel. The conclusion will help define what is and is moving in this connector is also an optional header for the HP Compaq dc7900 Series. Introduction The HP Compaq 6000/6005 Pro Series and HP Compaq 8000/8100 Elite Series desktop PC products introduced a new PC power supply architecture designed to other regulatory requirements. This document explains the new HP power supply...
... 2.2 specification is also rarely used by Intel. The conclusion will help define what is and is moving in this connector is also an optional header for the HP Compaq dc7900 Series. Introduction The HP Compaq 6000/6005 Pro Series and HP Compaq 8000/8100 Elite Series desktop PC products introduced a new PC power supply architecture designed to other regulatory requirements. This document explains the new HP power supply...