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iv Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Removal and Replacement Procedures continued Peripheral Board...2-30 Memory ...2-32 Memory Board 2-34 Dual Inline Memory Modules (DIMMs 2-35 64-bit ..., Modem Communications Test Error Codes 3-28 1700 - 1799, Hard Drive Test Error Codes 3-29 1900 - 1999, Tape Drive Test Error Codes 3-30 2400 - 2499, Advanced VGA Board Test Error Codes 3-30 6000 - 6099, Compaq Network Interface Controller Boards Test Error Codes 3-32 6500 - 6599, SCSI Hard drive Test Error Codes 3-33 6600 - 6699, SCSI/IDE CD...
iv Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Removal and Replacement Procedures continued Peripheral Board...2-30 Memory ...2-32 Memory Board 2-34 Dual Inline Memory Modules (DIMMs 2-35 64-bit ..., Modem Communications Test Error Codes 3-28 1700 - 1799, Hard Drive Test Error Codes 3-29 1900 - 1999, Tape Drive Test Error Codes 3-30 2400 - 2499, Advanced VGA Board Test Error Codes 3-30 6000 - 6099, Compaq Network Interface Controller Boards Test Error Codes 3-32 6500 - 6599, SCSI Hard drive Test Error Codes 3-33 6600 - 6699, SCSI/IDE CD...
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Compaq ProLiant 5500 and 5500R Servers continued Ref. Illustrated Parts Catalog 1-5 Table 1-1 Spare Part List - Description 19 Memory Module, 64-MB, 50ns or 60ns, EDO 20 Memory Board 21 Processor Power Module 22 Processor Terminator Board 23 System I/O Board with Tray MEDIA STORAGE DEVICES 24 1.44-MB Diskette Drive 25 24X or greater IDE CD-ROM Drive... Wide SCSI Signal Cable with Terminator 31 Removable Media Blank Bezel 32 Hot-Plug Hard Drive Blank 1.6-Inch 33 Hot-Plug Hard Drive Blank 1.3-Inch 34 Hot-Plug Hard Drive Blank 1.0-Inch 35 Rack Conversion Kit 36 Return Kit 37 Carton and Buns (...
Compaq ProLiant 5500 and 5500R Servers continued Ref. Illustrated Parts Catalog 1-5 Table 1-1 Spare Part List - Description 19 Memory Module, 64-MB, 50ns or 60ns, EDO 20 Memory Board 21 Processor Power Module 22 Processor Terminator Board 23 System I/O Board with Tray MEDIA STORAGE DEVICES 24 1.44-MB Diskette Drive 25 24X or greater IDE CD-ROM Drive... Wide SCSI Signal Cable with Terminator 31 Removable Media Blank Bezel 32 Hot-Plug Hard Drive Blank 1.6-Inch 33 Hot-Plug Hard Drive Blank 1.3-Inch 34 Hot-Plug Hard Drive Blank 1.0-Inch 35 Rack Conversion Kit 36 Return Kit 37 Carton and Buns (...
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..., 256-MB, 50ns, EDO * Not Shown Spare Part Number 348759-001 340855-001* 160648-XXX * 328696-001 * 336380-001 * 336381-001 * 313715-001 * 336382-001 * 336382-001 * 281857-001 * 281859-001 * 281860-001 * For use with Pentium II and Pentium III Xeon processor-based servers only Compaq ProLiant 5500 and 5500R Servers continued Ref. 1-6 Compaq ProLiant 5500 and 5500R Maintenance...
..., 256-MB, 50ns, EDO * Not Shown Spare Part Number 348759-001 340855-001* 160648-XXX * 328696-001 * 336380-001 * 336381-001 * 313715-001 * 336382-001 * 336382-001 * 281857-001 * 281859-001 * 281860-001 * For use with Pentium II and Pentium III Xeon processor-based servers only Compaq ProLiant 5500 and 5500R Servers continued Ref. 1-6 Compaq ProLiant 5500 and 5500R Maintenance...
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Pull the drive from the cage . 1 2 3 Figure 2-12. Press the release tabs and open the locking levers that hold the drive in place. 3. Removing a hot-plug hard drive Reverse steps 1 through 3 to replace a Wide Ultra hot-plug hard drive. For use with Pentium II and Pentium III Xeon processor-based servers only 2-18 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Wide Ultra Hard Drives 1. Open the front bezel door. 2.
Pull the drive from the cage . 1 2 3 Figure 2-12. Press the release tabs and open the locking levers that hold the drive in place. 3. Removing a hot-plug hard drive Reverse steps 1 through 3 to replace a Wide Ultra hot-plug hard drive. For use with Pentium II and Pentium III Xeon processor-based servers only 2-18 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Wide Ultra Hard Drives 1. Open the front bezel door. 2.
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3-2 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Diagnostic Tools Utility Overview These utilities were developed to assist in a network environment. Tool Compaq Diagnostics Program Compaq Inspect Utility Compaq Insight Manager Compaq Survey Utility Table 3-1 Diagnostic Tools What is overwritten to reflect the latest configuration...based servers only More information on hard drive and must be run from various sources. If problems are located on system partition on viewing and printing the event list can be found , Compaq Diagnostics isolates failure(s) down to...
3-2 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Diagnostic Tools Utility Overview These utilities were developed to assist in a network environment. Tool Compaq Diagnostics Program Compaq Inspect Utility Compaq Insight Manager Compaq Survey Utility Table 3-1 Diagnostic Tools What is overwritten to reflect the latest configuration...based servers only More information on hard drive and must be run from various sources. If problems are located on system partition on viewing and printing the event list can be found , Compaq Diagnostics isolates failure(s) down to...
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.... Select Inspect Computer and press Enter. !"If the Diagnostics diskette is installed on the hard drive, System Configuration prompts you to insert the Diagnostics diskette in drive A. !"If the Diagnostics diskette is first powered on, the system ROM detects the unconfigured...Inspect Listing Select Print on , and press F10 when the cursor appears in drive A. 5. 3-4 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Default Configuration When the system is not installed on the hard drive, System Configuration prompts you to insert the Diagnostics diskette in the upper right...
.... Select Inspect Computer and press Enter. !"If the Diagnostics diskette is installed on the hard drive, System Configuration prompts you to insert the Diagnostics diskette in drive A. !"If the Diagnostics diskette is first powered on, the system ROM detects the unconfigured...Inspect Listing Select Print on , and press F10 when the cursor appears in drive A. 5. 3-4 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Default Configuration When the system is not installed on the hard drive, System Configuration prompts you to insert the Diagnostics diskette in the upper right...
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...I Expansion will resume when Array Accelerator RAM allocation is temporarily disabled (followed by the System Configuration Utility. Select F2 to accept data loss and to continue with logical drives disabled. Internal and external hard drive controllers are both assigned to Conflict With ...drives. Remove or reconfigure conflicting ISA cards. Run the System Configuration Utility and correct. Try reprogramming the ROM on any cards that may Conflict with Pentium II and Pentium III Xeon processor-based servers only No action required. 3-14 Compaq ProLiant 5500 and 5500R...
...I Expansion will resume when Array Accelerator RAM allocation is temporarily disabled (followed by the System Configuration Utility. Select F2 to accept data loss and to continue with logical drives disabled. Internal and external hard drive controllers are both assigned to Conflict With ...drives. Remove or reconfigure conflicting ISA cards. Run the System Configuration Utility and correct. Try reprogramming the ROM on any cards that may Conflict with Pentium II and Pentium III Xeon processor-based servers only No action required. 3-14 Compaq ProLiant 5500 and 5500R...
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...Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Table 3-2 POST Error Messages continued Error Code Audible Beeps L=Long S=Short 1781-Disk 1 Failure None 1782-Disk Controller None Failure 1783-Slot x Drive None Array Controller Failure 1784-Drive Array None Drive Failure, Physical Drive 1785-Drive Array not None Configured Run Compaq Array Configuration Utility No drives... the Smart Array Controller. Replace defective drive X and/or cable(s). 1. Run the Compaq System Configuration Utility. 4. Hard disk drive circuitry error. Replace failed assembly as ...
...Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Table 3-2 POST Error Messages continued Error Code Audible Beeps L=Long S=Short 1781-Disk 1 Failure None 1782-Disk Controller None Failure 1783-Slot x Drive None Array Controller Failure 1784-Drive Array None Drive Failure, Physical Drive 1785-Drive Array not None Configured Run Compaq Array Configuration Utility No drives... the Smart Array Controller. Replace defective drive X and/or cable(s). 1. Run the Compaq System Configuration Utility. 4. Hard disk drive circuitry error. Replace failed assembly as ...
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... you do not want to continue - Check cable for fault tolerance. 1790-Disk 0 Configuration Error None Hard drive error or wrong drive Run the System Configuration type. Utility and Diagnostics and correct. Replace the cables. 3. 3-18 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Table 3-2 POST Error Messages continued Error Code Audible Beeps L=Long S=Short Probable...
... you do not want to continue - Check cable for fault tolerance. 1790-Disk 0 Configuration Error None Hard drive error or wrong drive Run the System Configuration type. Utility and Diagnostics and correct. Replace the cables. 3. 3-18 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Table 3-2 POST Error Messages continued Error Code Audible Beeps L=Long S=Short Probable...
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... access During system configuration, these utilities are placed on the system utilities partition of ASR-2, you selected Paging) I Starts Compaq Utilities from the hard drive I Pages you (if a modem is present and you can dial in the Integrated Management Log, starts the server into...or reconfigure the server. You can use with an auto-answer feature installed, you can access the utilities over the network. 3-52 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide The available recovery features are: I Environmental Recovery - If you have a modem with Pentium II and Pentium...
... access During system configuration, these utilities are placed on the system utilities partition of ASR-2, you selected Paging) I Starts Compaq Utilities from the hard drive I Pages you (if a modem is present and you can dial in the Integrated Management Log, starts the server into...or reconfigure the server. You can use with an auto-answer feature installed, you can access the utilities over the network. 3-52 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide The available recovery features are: I Environmental Recovery - If you have a modem with Pentium II and Pentium...
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3-56 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide The following ASR-2 flow chart shows you the sequence of events after a hardware or software error occurs: Hardware/Software error occurs | Error records in (using third party terminal emulator software) to remotely run the Compaq Utilities to identify ... chart For use with Pentium II and Pentium III Xeon processor-based servers only Server boots the Compaq Utilities on the system partition on the hard drive If the server continues experiencing hardware/software errors and the number of ASR cycles exceed the...
3-56 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide The following ASR-2 flow chart shows you the sequence of events after a hardware or software error occurs: Hardware/Software error occurs | Error records in (using third party terminal emulator software) to remotely run the Compaq Utilities to identify ... chart For use with Pentium II and Pentium III Xeon processor-based servers only Server boots the Compaq Utilities on the system partition on the hard drive If the server continues experiencing hardware/software errors and the number of ASR cycles exceed the...
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... copy errors of Ethernet and Token Ring network interfaces. It decreases network downtime by allowing rapid recovery to a replaced drive if a drive fails. Memory Fault Recovery Tracking This feature inspects the operation of actual network interface failures. To use with Pentium II...guarding. You can use these parameters to pinpoint failed storage subsystem components and to recover from controller or hard drive failure. 3-64 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Storage Fault Recovery Tracking This feature tracks over 20 failure indication parameters, such as...
... copy errors of Ethernet and Token Ring network interfaces. It decreases network downtime by allowing rapid recovery to a replaced drive if a drive fails. Memory Fault Recovery Tracking This feature inspects the operation of actual network interface failures. To use with Pentium II...guarding. You can use these parameters to pinpoint failed storage subsystem components and to recover from controller or hard drive failure. 3-64 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Storage Fault Recovery Tracking This feature tracks over 20 failure indication parameters, such as...
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...-MB Diskette Drive I 24X or greater IDE CD-ROM Drive I Integrated Dual-Channel Wide-Ultra SCSI Controller I 64-bit Dual Channel Wide Ultra2 SCSI Adapter I Smart Array 3200 Controller I NIC I Non-Hot-Plug Hard Drives I Hot-Plug Hard Drives For use with Pentium II and Pentium III Xeon processor-based servers only Specifications are provided for Compaq ProLiant 5500 and 5500R...
...-MB Diskette Drive I 24X or greater IDE CD-ROM Drive I Integrated Dual-Channel Wide-Ultra SCSI Controller I 64-bit Dual Channel Wide Ultra2 SCSI Adapter I Smart Array 3200 Controller I NIC I Non-Hot-Plug Hard Drives I Hot-Plug Hard Drives For use with Pentium II and Pentium III Xeon processor-based servers only Specifications are provided for Compaq ProLiant 5500 and 5500R...
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...5% to 90% 38.7°C Average SPL (dBA) 43 44 3754 BTU/h For use with one power supply and no hard drive Input Requirements Rated Input Voltage Rated Input Frequency Input Power Rated Input Current Power Supply Output Power Rated Steady-State Power Maximum Peak... Humidity (noncondensing) Operating Nonoperating Maximum Wet Bulb Temperature Acoustic Noise Idle (fixed disk drives spinning) Operating (random seeks to fixed disks) Heat Dissipation U.S. 5-2 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide System Unit Table 5-1 System Unit Specifications Dimensions Height Depth Width...
...5% to 90% 38.7°C Average SPL (dBA) 43 44 3754 BTU/h For use with one power supply and no hard drive Input Requirements Rated Input Voltage Rated Input Frequency Input Power Rated Input Current Power Supply Output Power Rated Steady-State Power Maximum Peak... Humidity (noncondensing) Operating Nonoperating Maximum Wet Bulb Temperature Acoustic Noise Idle (fixed disk drives spinning) Operating (random seeks to fixed disks) Heat Dissipation U.S. 5-2 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide System Unit Table 5-1 System Unit Specifications Dimensions Height Depth Width...
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5-10 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Non-Hot-Plug Wide-Ultra Hard Drives Table 5-11 Non-Hot-Plug Wide-Ultra Hard Drive Specifications Rotational Speed (Rpm) Logical Capacity (MB) Height Inches Centimeters Size Inches Centimeters Interface Transfer Rate Synchronous (Max) Seek Time (typical, including settling) Single Track Average Full Stroke Physical Configuration Bytes/Sector ...
5-10 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Non-Hot-Plug Wide-Ultra Hard Drives Table 5-11 Non-Hot-Plug Wide-Ultra Hard Drive Specifications Rotational Speed (Rpm) Logical Capacity (MB) Height Inches Centimeters Size Inches Centimeters Interface Transfer Rate Synchronous (Max) Seek Time (typical, including settling) Single Track Average Full Stroke Physical Configuration Bytes/Sector ...
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... Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Hot-Plug Wide-Ultra Hard Drives Rotational Speed (rpm) Logical Capacity (MB) Height Inches Centimeters Size Inches Centimeters Interface Transfer Rate Synchronous (Max) Seek Time Single Track Average Full Stroke Physical Configuration Bytes/Sector Logical Blocks (in millions) Operating Temperature Fahrenheit Celsius Table 5-13 Hot-Plug Wide-Ultra Hard Drive...
... Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Hot-Plug Wide-Ultra Hard Drives Rotational Speed (rpm) Logical Capacity (MB) Height Inches Centimeters Size Inches Centimeters Interface Transfer Rate Synchronous (Max) Seek Time Single Track Average Full Stroke Physical Configuration Bytes/Sector Logical Blocks (in millions) Operating Temperature Fahrenheit Celsius Table 5-13 Hot-Plug Wide-Ultra Hard Drive...
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...Compaq ProLiant 5500 and 5500R Maintenance and Service Guide B battery connector, illustrated 4-6 internal jumper location 4-6 internal location 4-6 part number 1-5 replacement installing 2-43 installing, illustrated 2-43 beeps, during POST 3-8 bezels fixed front part number 1-4 removing 2-8 removing, illustrated 2-8 replacing 2-8 front door part number 1-4 removing, illustrated 2-7 replacing 2-7 hot-plug hard drive... 2-40 proper cooling 2-5 removing hot-plug hard drives 2-17 single power supply configuration 2-38 ventilation clearances x CD-ROM drive cable folding and routing diagram 2-21, 2-...
...Compaq ProLiant 5500 and 5500R Maintenance and Service Guide B battery connector, illustrated 4-6 internal jumper location 4-6 internal location 4-6 part number 1-5 replacement installing 2-43 installing, illustrated 2-43 beeps, during POST 3-8 bezels fixed front part number 1-4 removing 2-8 removing, illustrated 2-8 replacing 2-8 front door part number 1-4 removing, illustrated 2-7 replacing 2-7 hot-plug hard drive... 2-40 proper cooling 2-5 removing hot-plug hard drives 2-17 single power supply configuration 2-38 ventilation clearances x CD-ROM drive cable folding and routing diagram 2-21, 2-...
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...Compaq ProLiant 5500 and 5500R Maintenance and Service Guide test error codes CD-ROM drive 3-33 diskette drive 3-26 hard drive 3-29, 3-33 keyboard 3-24 modem 3-28 monochrome video board 3-27 NIC 3-32 pointing device interface 3-35 processor 3-22 SCSI hard drive 3-33 SCSI tape drive 3-34 SCSI/IDE CD-ROM drive 3-33 serial port 3-27 Server Manager/R board 3-34 tape drive... non-hot-plug hard, specifications 5-10 positions, illustrated 2-15 Drive Array Advanced Diagnostics See DAAD drive array, diagnosing 3-21 drive bay locations 2-14 drive bay locations, illustrated 2-14 drive cage converting to ...
...Compaq ProLiant 5500 and 5500R Maintenance and Service Guide test error codes CD-ROM drive 3-33 diskette drive 3-26 hard drive 3-29, 3-33 keyboard 3-24 modem 3-28 monochrome video board 3-27 NIC 3-32 pointing device interface 3-35 processor 3-22 SCSI hard drive 3-33 SCSI tape drive 3-34 SCSI/IDE CD-ROM drive 3-33 serial port 3-27 Server Manager/R board 3-34 tape drive... non-hot-plug hard, specifications 5-10 positions, illustrated 2-15 Drive Array Advanced Diagnostics See DAAD drive array, diagnosing 3-21 drive bay locations 2-14 drive bay locations, illustrated 2-14 drive cage converting to ...
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10 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide F fan connector, identified 4-2 fans adding redundant 2-12 adding redundant, illustrated 2-12 cable connector, illustrated 4-6 front, ..., specifications 5-12 non-hot-plug, specifications 5-10 Health Driver, description 3-55 help additional sources x Compaq Authorized Resellers xi Compaq Download Facility x Compaq technical support xi Compaq website xi documentation, additional x hot-plug drive cage, location 2-14 hard drive bezel, part number 1-5 removing 2-18 removing, illustrated 2-17, 2-18 replacing 2-17, 2-18 specifications...
10 Compaq ProLiant 5500 and 5500R Maintenance and Service Guide F fan connector, identified 4-2 fans adding redundant 2-12 adding redundant, illustrated 2-12 cable connector, illustrated 4-6 front, ..., specifications 5-12 non-hot-plug, specifications 5-10 Health Driver, description 3-55 help additional sources x Compaq Authorized Resellers xi Compaq Download Facility x Compaq technical support xi Compaq website xi documentation, additional x hot-plug drive cage, location 2-14 hard drive bezel, part number 1-5 removing 2-18 removing, illustrated 2-17, 2-18 replacing 2-17, 2-18 specifications...
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...Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Server Manager/R board, test error codes 3-34 service procedures, tools required for 2-1 shipping materials 1-5 side access panel removing 2-9 removing, illustrated 2-9 replacing 2-9 signal cable kit, part number 1-5 Simplex Backplane Board connectors, description 4-2 connectors, illustrated 4-2 Simplex to Duplex drive... specifications CD-ROM drive 5-4 DIMMs 5-3 diskette drive 5-3 hard drive, hot-plug 5-12 hard drive, non-hot-plug 5-10 hard drives 5-9 memory 5-3 Netelligent controller 5-8 non-hot-plug hard drives 5-9 operating 5-1 ...
...Compaq ProLiant 5500 and 5500R Maintenance and Service Guide Server Manager/R board, test error codes 3-34 service procedures, tools required for 2-1 shipping materials 1-5 side access panel removing 2-9 removing, illustrated 2-9 replacing 2-9 signal cable kit, part number 1-5 Simplex Backplane Board connectors, description 4-2 connectors, illustrated 4-2 Simplex to Duplex drive... specifications CD-ROM drive 5-4 DIMMs 5-3 diskette drive 5-3 hard drive, hot-plug 5-12 hard drive, non-hot-plug 5-10 hard drives 5-9 memory 5-3 Netelligent controller 5-8 non-hot-plug hard drives 5-9 operating 5-1 ...