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... Cisco Small Business Analog Telephone Adapters 16 Comparison of ATA Devices 17 ATA Connectivity Requirements 20 PAP2T Connectivity 21 SPA2102 Connectivity 22 SPA3102 Connectivity 23 SPA8000 Connectivity 24 SPA8800 Connectivity 25 ATA Software Features 26 Voice Supported Codecs 26 SIP Proxy Redundancy 28 Other ATA Software Features 28 Chapter 2: Basic Administration and Configuration...
... Cisco Small Business Analog Telephone Adapters 16 Comparison of ATA Devices 17 ATA Connectivity Requirements 20 PAP2T Connectivity 21 SPA2102 Connectivity 22 SPA3102 Connectivity 23 SPA8000 Connectivity 24 SPA8800 Connectivity 25 ATA Software Features 26 Voice Supported Codecs 26 SIP Proxy Redundancy 28 Other ATA Software Features 28 Chapter 2: Basic Administration and Configuration...
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... 48 Configuring NAT Mapping with a Static IP Address 48 Configuring NAT Mapping with STUN 50 Determining the Router's NAT Mechanism 52 Firewalls and SIP 53 Configuring SIP Timer Values 53 Chapter 4: Configuring Voice ...Fax Troubleshooting 56 Managing Caller ID Service 58 Silence Suppression and Comfort Noise Generation 60 Configuring Dial Plans 61 About Dial Plans 61 Editing Dial Plans 70 Secure Call Implementation 71 ...Mini Certificate 73 SIP Trunking and Hunt Groups on the SPA8000 75 About SIP Trunking 76 Setting the Trunk Group Call Capacity 78 Inbound Call Routing for...
... 48 Configuring NAT Mapping with a Static IP Address 48 Configuring NAT Mapping with STUN 50 Determining the Router's NAT Mechanism 52 Firewalls and SIP 53 Configuring SIP Timer Values 53 Chapter 4: Configuring Voice ...Fax Troubleshooting 56 Managing Caller ID Service 58 Silence Suppression and Comfort Noise Generation 60 Configuring Dial Plans 61 About Dial Plans 61 Editing Dial Plans 70 Secure Call Implementation 71 ...Mini Certificate 73 SIP Trunking and Hunt Groups on the SPA8000 75 About SIP Trunking 76 Setting the Trunk Group Call Capacity 78 Inbound Call Routing for...
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...Configuring a Trunk Group 82 Trunk Group Management 83 Setting the Hunt Policy 85 Additional Notes About Trunk Groups 85 Chapter 5: Configuring... Music on Hold 86 Using the Internal Music Source for Music On Hold 86 Using the Internal Music Source 86 Changing the Music File for the Internal Music Source 87 Configuring... a Streaming Audio Server 88 About the Streaming Audio Server 88 Configuring the Streaming Audio Server 90 Using the IVR with an SAS Line 91 Chapter 6: Configuring... Call Routing (SPA3102) 97 Configuring VoIP Failover to PSTN 98 ...
...Configuring a Trunk Group 82 Trunk Group Management 83 Setting the Hunt Policy 85 Additional Notes About Trunk Groups 85 Chapter 5: Configuring... Music on Hold 86 Using the Internal Music Source for Music On Hold 86 Using the Internal Music Source 86 Changing the Music File for the Internal Music Source 87 Configuring... a Streaming Audio Server 88 About the Streaming Audio Server 88 Configuring the Streaming Audio Server 90 Using the IVR with an SAS Line 91 Chapter 6: Configuring... Call Routing (SPA3102) 97 Configuring VoIP Failover to PSTN 98 ...
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...section (PAP2T) PSTN Line Status section (SPA3102) Trunk Status section (SPA8000) System page System Configuration section Internet Connection Type section (PAP2T) Optional Network Configuration section (PAP2T) Miscellaneous Settings section (not used with PAP2T) SIP page... Timer Values (sec) section Vertical Service Activation Codes section Vertical Service Announcement Codes section (SPA2102, SPA8000) Outbound Call Codec Selection Codes section Miscellaneous section Line page Line Enable section Streaming Audio Server (... 156 160 161 162 163 164 Cisco Small Business ATA Administration Guide 7
...section (PAP2T) PSTN Line Status section (SPA3102) Trunk Status section (SPA8000) System page System Configuration section Internet Connection Type section (PAP2T) Optional Network Configuration section (PAP2T) Miscellaneous Settings section (not used with PAP2T) SIP page... Timer Values (sec) section Vertical Service Activation Codes section Vertical Service Announcement Codes section (SPA2102, SPA8000) Outbound Call Codec Selection Codes section Miscellaneous section Line page Line Enable section Streaming Audio Server (... 156 160 161 162 163 164 Cisco Small Business ATA Administration Guide 7
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... (SPA3102) VoIP Fallback to PSTN section (SPA3102 and SPA8800) Dial Plan section FXS Port Polarity Configuration section VoIP-to-PSTN Gateway Setup section (SPA8800) PSTN-To-VoIP Gateway Setup section (SPA8800) ...(SPA8800) International Control section (SPA8800) Call Forward, Speed Dial, Supplementary Services, and Ring Settings (SPA8000 and SPA8800) Trunk Group page (SPA8000) Line Enable section Network Settings section SIP Settings section Subscriber Information section Dial Plan section NAT Settings section... 196 197 198 199 199 200 201 204 205 Cisco Small Business ATA Administration Guide 8
... (SPA3102) VoIP Fallback to PSTN section (SPA3102 and SPA8800) Dial Plan section FXS Port Polarity Configuration section VoIP-to-PSTN Gateway Setup section (SPA8800) PSTN-To-VoIP Gateway Setup section (SPA8800) ...(SPA8800) International Control section (SPA8800) Call Forward, Speed Dial, Supplementary Services, and Ring Settings (SPA8000 and SPA8800) Trunk Group page (SPA8000) Line Enable section Network Settings section SIP Settings section Subscriber Information section Dial Plan section NAT Settings section... 196 197 198 199 199 200 201 204 205 Cisco Small Business ATA Administration Guide 8
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Contents Audio Configuration section Dial Plans section VoIP-To-PSTN Gateway Setup section VoIP Users and Passwords (HTTP Authentication) section Ring Settings section FXO (PSTN) Timer Values (sec) ... Thru Line 1 Distinctive Ring Settings section PSTN Ring Thru Line 1 Ring Settings section Appendix C: Troubleshooting Appendix D: Environmental Specifications PAP2T SPA2102 SPA3102 SPA8000 SPA8800 WRTP54G Appendix E: Where to Go From Here Cisco Small Business ATA Administration Guide 206 210 210 212 213 213 215 218 220 221 222 222 223 224 225 226...
Contents Audio Configuration section Dial Plans section VoIP-To-PSTN Gateway Setup section VoIP Users and Passwords (HTTP Authentication) section Ring Settings section FXO (PSTN) Timer Values (sec) ... Thru Line 1 Distinctive Ring Settings section PSTN Ring Thru Line 1 Ring Settings section Appendix C: Troubleshooting Appendix D: Environmental Specifications PAP2T SPA2102 SPA3102 SPA8000 SPA8800 WRTP54G Appendix E: Where to Go From Here Cisco Small Business ATA Administration Guide 206 210 210 212 213 213 215 218 220 221 222 222 223 224 225 226...
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This preface provides helpful information about this guide, refer to manage and configure the Cisco Analog Telephone Adapters (ATAs). Please consult with the SPA9000 Voice System. Cisco Small Business ATA Administration Guide 11 About This Document Preface Purpose Audience This guide is written for ... required by specific service providers. Before you begin to use this guide and other resources that are available to configure and manage Cisco ATAs that are used in conjunction with the service provider for the following topics: • "Purpose," on page11 • "...
This preface provides helpful information about this guide, refer to manage and configure the Cisco Analog Telephone Adapters (ATAs). Please consult with the SPA9000 Voice System. Cisco Small Business ATA Administration Guide 11 About This Document Preface Purpose Audience This guide is written for ... required by specific service providers. Before you begin to use this guide and other resources that are available to configure and manage Cisco ATAs that are used in conjunction with the service provider for the following topics: • "Purpose," on page11 • "...
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... LAN IP Router (with trunk groups and trunk lines. Introducing Cisco Small Business Analog Telephone Adapters ATA Connectivity Requirements 1 NOTE • You can be specified for SIP and RTP. • The SPA8000 is not designed to forward IP packets to devices connected to ...forward all voice traffic when the SPA8000 is located behind a router. See "SIP Trunking and Hunt Groups on the SPA8000," on page 75. If necessary, explicit port ranges can be configured with hairpinning) or Broadband modem Administration PC Internet ITSP PSTN Line...
... LAN IP Router (with trunk groups and trunk lines. Introducing Cisco Small Business Analog Telephone Adapters ATA Connectivity Requirements 1 NOTE • You can be specified for SIP and RTP. • The SPA8000 is not designed to forward IP packets to devices connected to ...forward all voice traffic when the SPA8000 is located behind a router. See "SIP Trunking and Hunt Groups on the SPA8000," on page 75. If necessary, explicit port ranges can be configured with hairpinning) or Broadband modem Administration PC Internet ITSP PSTN Line...
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... a network address conflict with the far-end equipment. NOTE • The IVR functions are accessed by the far-end device. Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 By default, the device on the LAN port is a full featured, fully programmable ...phone adapter that can be custom provisioned within a wide range of configuration parameters. This section contains a high-level overview of features to forward all voice traffic when the SPA8800 is automatically changed to individually ...
... a network address conflict with the far-end equipment. NOTE • The IVR functions are accessed by the far-end device. Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 By default, the device on the LAN port is a full featured, fully programmable ...phone adapter that can be custom provisioned within a wide range of configuration parameters. This section contains a high-level overview of features to forward all voice traffic when the SPA8800 is automatically changed to individually ...
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... uses the most bandwidth of any of G.723.1 can be using G.723.1. G.729a The ITU G.729 voice coding algorithm is used simultaneously. Cisco supports G.729. Up to two channels of the available codecs. For example, Line 1 and Line 2 can initiate a three-way conference with..., and 40 kbps digitized voice transmission at one through ten 5 ms voice frames per RFC 1890, the ATA device can configure your preferred codec in Configuration Utility. NOTE When no static payload value is a reduced complexity version of which codecs are compatible and interoperable, but not ...
... uses the most bandwidth of any of G.723.1 can be using G.723.1. G.729a The ITU G.729 voice coding algorithm is used simultaneously. Cisco supports G.729. Up to two channels of the available codecs. For example, Line 1 and Line 2 can initiate a three-way conference with..., and 40 kbps digitized voice transmission at one through ten 5 ms voice frames per RFC 1890, the ATA device can configure your preferred codec in Configuration Utility. NOTE When no static payload value is a reduced complexity version of which codecs are compatible and interoperable, but not ...
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...that provides SIP services. See "ATA Routing Field Reference," on page 55. A relatively simple way to support proxy redundancy is configured in the Line and PSTN Line tabs in the order of subscribers. See "Silence Suppression and Comfort Noise Generation," on . The...active server can be nearly eliminated. Other ATA Software Features The following table summarizes other features provided by ATA devices. Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 SIP Proxy Redundancy In typical commercial IP Telephony deployments, all calls are ...
...that provides SIP services. See "ATA Routing Field Reference," on page 55. A relatively simple way to support proxy redundancy is configured in the Line and PSTN Line tabs in the order of subscribers. See "Silence Suppression and Comfort Noise Generation," on . The...active server can be nearly eliminated. Other ATA Software Features The following table summarizes other features provided by ATA devices. Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 SIP Proxy Redundancy In typical commercial IP Telephony deployments, all calls are ...
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... International CID is lower, it shrinks more quickly. Cisco Small Business ATA Administration Guide 29 The jitter buffer size proactively adjusts or adapts in that line (in size, depending on changing network conditions. If jitter level is configured in the Line and PSTN Line tabs. Adaptive Jitter ...and Swedish/ Danish (DTMF) methods of Caller ID (CID) delivery, ATAs provide a large subset of -order packet arrival. This process is configured in the Regional tab.) • FAX pass-through mode is triggered by predialing the number set to minimize out-of ETSI-compliant methods to ...
... International CID is lower, it shrinks more quickly. Cisco Small Business ATA Administration Guide 29 The jitter buffer size proactively adjusts or adapts in that line (in size, depending on changing network conditions. If jitter level is configured in the Line and PSTN Line tabs. Adaptive Jitter ...and Swedish/ Danish (DTMF) methods of Caller ID (CID) delivery, ATAs provide a large subset of -order packet arrival. This process is configured in the Regional tab.) • FAX pass-through mode is triggered by predialing the number set to minimize out-of ETSI-compliant methods to ...
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... the bandwidth utilized, but it also increases delay and may include frequency and amplitude of each component, and cadence information. DTMF is configured in the Regional, Line, and PSTN Line tabs. Call progress tones are generated locally on the ATA device so an end user ...the Line tabs. Call Progress Tone Pass Through This feature allows the user to hear the call progress tones (such as ringback). Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 Feature Description Secure Calls A user (if enabled by many IVR applications such as out...
... the bandwidth utilized, but it also increases delay and may include frequency and amplitude of each component, and cadence information. DTMF is configured in the Regional, Line, and PSTN Line tabs. Call progress tones are generated locally on the ATA device so an end user ...the Line tabs. Call Progress Tone Pass Through This feature allows the user to hear the call progress tones (such as ringback). Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 Feature Description Secure Calls A user (if enabled by many IVR applications such as out...
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... second time. See "ATA Voice Field Reference," on page 115. See "ATA Voice Field Reference," on page 115. Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 Feature Description Signaling Hook Flash Event The ATA device can signal hook flash events ... the Line tab) • Three Way Call Service (parameter three-way call services with Interdigit Timers The ATA device has three configurable interdigit timers: Initial timeout (T)-Signals that the handset is required to the softswitch: • Call Waiting Service (parameter call waiting...
... second time. See "ATA Voice Field Reference," on page 115. See "ATA Voice Field Reference," on page 115. Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 Feature Description Signaling Hook Flash Event The ATA device can signal hook flash events ... the Line tab) • Three Way Call Service (parameter three-way call services with Interdigit Timers The ATA device has three configurable interdigit timers: Initial timeout (T)-Signals that the handset is required to the softswitch: • Call Waiting Service (parameter call waiting...
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... to be queried by removing the voltage between the tip and ring momentarily. This protocol is configured in the Line tabs. This feature applies to SPA2102, SPA3102, and SPA8800. Cisco Small Business ATA Administration Guide 32 Report Generation and Event Logging The ATA device reports a variety... Debug Server Records Syslog and Debug Sever Records log more details than Report Generation and Event Logging. Syslog and Debug Server Records are configured in the same order that the calling party has hung up during a connected call by an authorized agent, using HTTP with digested...
... to be queried by removing the voltage between the tip and ring momentarily. This protocol is configured in the Line tabs. This feature applies to SPA2102, SPA3102, and SPA8800. Cisco Small Business ATA Administration Guide 32 Report Generation and Event Logging The ATA device reports a variety... Debug Server Records Syslog and Debug Sever Records log more details than Report Generation and Event Logging. Syslog and Debug Server Records are configured in the same order that the calling party has hung up during a connected call by an authorized agent, using HTTP with digested...
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... Protocol (SRTP) can be used to encrypt voice packets. See "ATA Voice Field Reference," on the widelydeployed and standardized TLS protocol. Cisco Small Business ATA Administration Guide 33 A separate secure protocol such as the audio mirror. The audio mirror transmits the audio packets that it...SIP messages of the service provider and the end user. SIP over Transport Layer Security (TLS). SIP over TLS is configured in the SIP Transport parameter configured in the User tab. SIP Over TLS encrypts only the signaling messages and not the media. See "ATA Voice Field ...
... Protocol (SRTP) can be used to encrypt voice packets. See "ATA Voice Field Reference," on the widelydeployed and standardized TLS protocol. Cisco Small Business ATA Administration Guide 33 A separate secure protocol such as the audio mirror. The audio mirror transmits the audio packets that it...SIP messages of the service provider and the end user. SIP over Transport Layer Security (TLS). SIP over TLS is configured in the SIP Transport parameter configured in the User tab. SIP Over TLS encrypts only the signaling messages and not the media. See "ATA Voice Field ...
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...selected depending on top of registration failure response code. The default value is always set to the seconds configured in the Register Retry Intvl parameter. Cisco Small Business ATA Administration Guide 34 The delay timers can be one of a device fails. Register ...115. See "ATA Voice Field Reference," on every REGISTER retry after a failure. The exponential back-off retry delay. Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 Feature Register Retry Enhancements Description The Register Retry Enhancements feature for SPA2102, SPA3102...
...selected depending on top of registration failure response code. The default value is always set to the seconds configured in the Register Retry Intvl parameter. Cisco Small Business ATA Administration Guide 34 The delay timers can be one of a device fails. Register ...115. See "ATA Voice Field Reference," on every REGISTER retry after a failure. The exponential back-off retry delay. Introducing Cisco Small Business Analog Telephone Adapters ATA Software Features 1 Feature Register Retry Enhancements Description The Register Retry Enhancements feature for SPA2102, SPA3102...
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...and Equipment Required" section on page 36 • "Downloading Firmware" section on page 37 • "Basic Installation and Configuration" section on page 37 • "Upgrading the Firmware for the ATA Device" section on page 37 • "Setting...on page 43 • "Provisioning Your ATA Device" section on page 45 Basic Services and Equipment Required To configure your ATA devices, you need the following services and equipment: • An integrated access device or modem for...Proxy (IP address or name) • Account information and Password Cisco Small Business ATA Administration Guide 36
...and Equipment Required" section on page 36 • "Downloading Firmware" section on page 37 • "Basic Installation and Configuration" section on page 37 • "Upgrading the Firmware for the ATA Device" section on page 37 • "Setting...on page 43 • "Provisioning Your ATA Device" section on page 45 Basic Services and Equipment Required To configure your ATA devices, you need the following services and equipment: • An integrated access device or modem for...Proxy (IP address or name) • Account information and Password Cisco Small Business ATA Administration Guide 36
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... procedure, you install the firmware files that you are configuring the complete SPA9000 Voice System, also refer to the documentation for the SPA9000 Voice System. c. If you downloaded previously. Cisco Small Business ATA Administration Guide 37 Downloading Firmware Always download...1 Determine the address of the ATA device: a. Continue to : http://www.cisco.com/en/US/products/ps10024/ tsd_products_support_series_home.html and clicking the Download Software link. Basic Installation and Configuration See your the Quick Installation Guide and the User Guide for your home phone....
... procedure, you install the firmware files that you are configuring the complete SPA9000 Voice System, also refer to the documentation for the SPA9000 Voice System. c. If you downloaded previously. Cisco Small Business ATA Administration Guide 37 Downloading Firmware Always download...1 Determine the address of the ATA device: a. Continue to : http://www.cisco.com/en/US/products/ps10024/ tsd_products_support_series_home.html and clicking the Download Software link. Basic Installation and Configuration See your the Quick Installation Guide and the User Guide for your home phone....
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.... ATA devices support two levels of the ATA device, the default IP address is 192.168.0.1. Basic Administration and Configuration Setting up Your ATA Device After installation and basic configuration of your browser to the IP address of the ATA device, and then click OK. d. e. f. Check the... Router > Status page. Setting up Your ATA Device 2 STEP 2 Make a note of the IP address that the correct device information and product number appear. Cisco Small ...
.... ATA devices support two levels of the ATA device, the default IP address is 192.168.0.1. Basic Administration and Configuration Setting up Your ATA Device After installation and basic configuration of your browser to the IP address of the ATA device, and then click OK. d. e. f. Check the... Router > Status page. Setting up Your ATA Device 2 STEP 2 Make a note of the IP address that the correct device information and product number appear. Cisco Small ...