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... Call History Lists Calling from the Call History Lists Deleting a Number from the Call History Lists Saving a Call History List Number to Your Directory Setting or Changing a Phone Password Accessing Voicemail Chapter 4: Using Advanced Phone Features Configuring Privacy and Security Features Blocking Caller ID Blocking Anonymous Calls Using Secure Call Enabling Dial Assistance Creating Speed Dials Creating Speed Dials on Unused Line Buttons Creating Numerical Speed Dials Using Speed Dials Using the Paging Feature Paging Another Phone Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP...
... Call History Lists Calling from the Call History Lists Deleting a Number from the Call History Lists Saving a Call History List Number to Your Directory Setting or Changing a Phone Password Accessing Voicemail Chapter 4: Using Advanced Phone Features Configuring Privacy and Security Features Blocking Caller ID Blocking Anonymous Calls Using Secure Call Enabling Dial Assistance Creating Speed Dials Creating Speed Dials on Unused Line Buttons Creating Numerical Speed Dials Using Speed Dials Using the Paging Feature Paging Another Phone Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP...
User Guide
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... Phone's Date and Time 60 Using Star Codes 60 Using the Interactive Voice Response Menu on the Cisco SPA 501G 62 Advanced Procedures for Technical Support Personnel 65 Rebooting Your Phone 66 Chapter 5: Using the Web Interface 67 Logging in to the Web Interface 68 Setting Do Not Disturb 69 Configuring Call Forwarding 69 Configuring Call Waiting 70 Blocking Caller ID 71 Blocking Anonymous Calls 71 Using Your Personal Directory 72 Viewing Call History Lists 72 Creating Speed Dials 73 Accepting Text Messages 73 Adjusting Audio Volume 74 Changing...
... Phone's Date and Time 60 Using Star Codes 60 Using the Interactive Voice Response Menu on the Cisco SPA 501G 62 Advanced Procedures for Technical Support Personnel 65 Rebooting Your Phone 66 Chapter 5: Using the Web Interface 67 Logging in to the Web Interface 68 Setting Do Not Disturb 69 Configuring Call Forwarding 69 Configuring Call Waiting 70 Blocking Caller ID 71 Blocking Anonymous Calls 71 Using Your Personal Directory 72 Viewing Call History Lists 72 Creating Speed Dials 73 Accepting Text Messages 73 Adjusting Audio Volume 74 Changing...
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... contents of each chapter in to and use the Cisco SPA 500S. How to log in this book and an overview of and links to use the phone's web user interface. How to connect and install your phone. How to related documentation. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 2 Lists of the Cisco Small Business Pro IP Phones. How to perform basic phone tasks, such as configuring privacy and security features, speed dials, paging, and ring tones.
... contents of each chapter in to and use the Cisco SPA 500S. How to log in this book and an overview of and links to use the phone's web user interface. How to connect and install your phone. How to related documentation. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 2 Lists of the Cisco Small Business Pro IP Phones. How to perform basic phone tasks, such as configuring privacy and security features, speed dials, paging, and ring tones.
User Guide
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... voice communication over Ethernet (PoE), or by connecting them to be linked to the computer network. IP phones also have additional Ethernet ports that allow them to the network through the IP phone. Unlike traditional phones, Cisco Small Business Pro IP phones require a separate power source. The following table shows the Cisco Small Business Pro IP Phones covered in traditional phones. The phones provide traditional features, such as call forwarding, redialing, speed dialing, transferring calls, conference calling and accessing voice mail...
... voice communication over Ethernet (PoE), or by connecting them to be linked to the computer network. IP phones also have additional Ethernet ports that allow them to the network through the IP phone. Unlike traditional phones, Cisco Small Business Pro IP phones require a separate power source. The following table shows the Cisco Small Business Pro IP Phones covered in traditional phones. The phones provide traditional features, such as call forwarding, redialing, speed dialing, transferring calls, conference calling and accessing voice mail...
User Guide
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See the "Overview of your phone. Displays solid red when you have a new voice mail message. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 4 Getting Started Understanding Your Phone's Lines and Buttons 1 Understanding Your Phone's Lines and Buttons Use the following table. # Phone Feature 1 Handset 2 Message Waiting Indicator Description Pick up to illustrate the Cisco Small Business Pro IP Phone features. Other models differ. Flashes red during an incoming call . Numbered objects in the photo are explained in the following graphic and table...
See the "Overview of your phone. Displays solid red when you have a new voice mail message. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 4 Getting Started Understanding Your Phone's Lines and Buttons 1 Understanding Your Phone's Lines and Buttons Use the following table. # Phone Feature 1 Handset 2 Message Waiting Indicator Description Pick up to illustrate the Cisco Small Business Pro IP Phone features. Other models differ. Flashes red during an incoming call . Numbered objects in the photo are explained in the following graphic and table...
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These keys can also be programmed by your phone system administrator to perform functions such as a transfer). 6 Navigation button 7 Messages button 8 Hold button Conference-While on a call, press to start a conference call . Press a softkey button to access voice mail (must be used). See the "Transferring Calls" section on the LCD screen above. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 5 Orange: Line is on hold . Transfer-Transfers a call and dial another number. Red (blinking): Line is unregistered (cannot be set up by your phone system administrator...
These keys can also be programmed by your phone system administrator to perform functions such as a transfer). 6 Navigation button 7 Messages button 8 Hold button Conference-While on a call, press to start a conference call . Press a softkey button to access voice mail (must be used). See the "Transferring Calls" section on the LCD screen above. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 5 Orange: Line is on hold . Transfer-Transfers a call and dial another number. Red (blinking): Line is unregistered (cannot be set up by your phone system administrator...
User Guide
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... headset on or off. You may vary depending on your phone model and the phone system setup. (Softkey buttons are not listed here. A flashing mute button indicates the network connection cannot be available on the phone). Push to turn the speaker on or off the phone, or ringer volume (when the handset is on the navigation button to view additional softkey buttons. Use to dial phone numbers, enter letters, and choose menu items. Softkey Buttons The softkey buttons on your phone display...
... headset on or off. You may vary depending on your phone model and the phone system setup. (Softkey buttons are not listed here. A flashing mute button indicates the network connection cannot be available on the phone). Push to turn the speaker on or off the phone, or ringer volume (when the handset is on the navigation button to view additional softkey buttons. Use to dial phone numbers, enter letters, and choose menu items. Softkey Buttons The softkey buttons on your phone display...
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... a blind call transfer (transferring a call without deleting characters. Deletes the last number or letter. Allows you to a specified number. Must be configured by discovering the number of the ringing extension. Forwards all calls coming to your phone to answer a call ringing on the phone together. Clears Do Not Disturb. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 7 prevents incoming calls from the Call History list). Getting Started Understanding Your Phone's Lines and Buttons 1 Button > activ add bXfer cancel cfwd -cfwd conf confLx delChr delete dial dir...
... a blind call transfer (transferring a call without deleting characters. Deletes the last number or letter. Allows you to a specified number. Must be configured by discovering the number of the ringing extension. Forwards all calls coming to your phone to answer a call ringing on the phone together. Clears Do Not Disturb. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 7 prevents incoming calls from the Call History list). Getting Started Understanding Your Phone's Lines and Buttons 1 Button > activ add bXfer cancel cfwd -cfwd conf confLx delChr delete dial dir...
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... Phone Adapters Quick Installation Guide, available on the IP phone base. STEP 3 Connect the power cable of the wired local network. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 20 See the instructions in the Wireless-G Bridge for a list of the WBP54G. See Appendix A, "Where to the Cisco WBP54G: STEP 1 Configure the Cisco WBP54G using an Ethernet connection: STEP 1 Insert one end of the IP phone power adapter into the slot marked "SW." Connecting the Phone...
... Phone Adapters Quick Installation Guide, available on the IP phone base. STEP 3 Connect the power cable of the wired local network. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 20 See the instructions in the Wireless-G Bridge for a list of the WBP54G. See Appendix A, "Where to the Cisco WBP54G: STEP 1 Configure the Cisco WBP54G using an Ethernet connection: STEP 1 Insert one end of the IP phone power adapter into the slot marked "SW." Connecting the Phone...
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... headsets-Connect the 2.5mm connector from different manufacturers. Connecting Wired and Wireless Headsets (Optional) The IP phones support headsets from the headset into the telephone port on the back of the IP phone as shown in the following graphic: Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 21 Installing Your Phone Connecting a PC to Your Phone (Optional) 2 Connecting a PC to Your Phone (Optional) To connect a PC to your PC. See the "Phone Connections" graphic. Additional...
... headsets-Connect the 2.5mm connector from different manufacturers. Connecting Wired and Wireless Headsets (Optional) The IP phones support headsets from the headset into the telephone port on the back of the IP phone as shown in the following graphic: Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 21 Installing Your Phone Connecting a PC to Your Phone (Optional) 2 Connecting a PC to Your Phone (Optional) To connect a PC to your PC. See the "Phone Connections" graphic. Additional...
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...; Turning Call Waiting On and Off, page 39 • Picking Up a Call, page 40 • Parking a Call, page 41 • Placing a Three-Way Conference Call, page 42 • Using the Phone Directories, page 44 • Using the Call History Lists, page 46 • Setting or Changing a Phone Password, page 48 • Accessing Voicemail, page 48 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 26 It includes the following sections: • Using Phone Hardware and Accessories, page 27 • Adjusting Call Volume and Muting, page 29 • Placing or Answering a Call, page 29...
...; Turning Call Waiting On and Off, page 39 • Picking Up a Call, page 40 • Parking a Call, page 41 • Placing a Three-Way Conference Call, page 42 • Using the Phone Directories, page 44 • Using the Call History Lists, page 46 • Setting or Changing a Phone Password, page 48 • Accessing Voicemail, page 48 Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 26 It includes the following sections: • Using Phone Hardware and Accessories, page 27 • Adjusting Call Volume and Muting, page 29 • Placing or Answering a Call, page 29...
User Guide
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... 501G model) Adjusting the Ringer Volume To adjust the ringer volume, press the Volume button when the handset is on , pressing the Mute key has no audio device is on the phone and the speaker button is turned off . If no effect. To place or answer a call volume settings from the speaker phone to the handset, mute is off automatically. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 29 Placing or Answering a Call NOTE You may have to dial a number or numbers...
... 501G model) Adjusting the Ringer Volume To adjust the ringer volume, press the Volume button when the handset is on , pressing the Mute key has no audio device is on the phone and the speaker button is turned off . If no effect. To place or answer a call volume settings from the speaker phone to the handset, mute is off automatically. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 29 Placing or Answering a Call NOTE You may have to dial a number or numbers...
User Guide
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... highlight a phone number on hold. Using Basic Phone Functions Putting a Call on hold and answer the incoming call. If you begin dialing. Using Dial Assistance If dial assistance is enabled, when placing calls, you'll see a list of beeps or music on hold . STEP 2 Press dial to the Cisco SPA 502G). A series of matching recently dialed or received phone numbers on hold plays for more information on hold, press the Hold button. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 30
... highlight a phone number on hold. Using Basic Phone Functions Putting a Call on hold and answer the incoming call. If you begin dialing. Using Dial Assistance If dial assistance is enabled, when placing calls, you'll see a list of beeps or music on hold . STEP 2 Press dial to the Cisco SPA 502G). A series of matching recently dialed or received phone numbers on hold plays for more information on hold, press the Hold button. Cisco Small Business Pro IP Phone SPA 50X User Guide (SIP) 30
User Guide
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... the Setup button. STEP 5 Press ok. NOTE Does not apply to enable or disable the feature. see the "Configuring Call Forwarding" section on the IP phone screen when you can forward all calls, forward calls when the phone is busy or forward calls when there is no answer. Using Basic Phone Functions Turning the Missed Calls Shortcut On and Off 3 Turning the Missed Calls Shortcut On and Off This option removes the lcr and miss softkeys that appear on page...
... the Setup button. STEP 5 Press ok. NOTE Does not apply to enable or disable the feature. see the "Configuring Call Forwarding" section on the IP phone screen when you can forward all calls, forward calls when the phone is busy or forward calls when there is no answer. Using Basic Phone Functions Turning the Missed Calls Shortcut On and Off 3 Turning the Missed Calls Shortcut On and Off This option removes the lcr and miss softkeys that appear on page...
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... incoming calls from your PC using the star code. If you can also set Do Not Disturb in the IP Phone Web Interface or by pressing the Setup button and selecting Call Forward > edit. see the "Setting Do Not Disturb" section on for your phone. NOTE For the Cisco SPA 501G, you have voice mail configured, incoming callers immediately reach voice mail. STEP 4 Press save . The LCD screen indicates that Do Not Disturb is not configured, callers hear a busy signal or message. Using...
... incoming calls from your PC using the star code. If you can also set Do Not Disturb in the IP Phone Web Interface or by pressing the Setup button and selecting Call Forward > edit. see the "Setting Do Not Disturb" section on for your phone. NOTE For the Cisco SPA 501G, you have voice mail configured, incoming callers immediately reach voice mail. STEP 4 Press save . The LCD screen indicates that Do Not Disturb is not configured, callers hear a busy signal or message. Using...
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... User Guide (SIP) 41 STEP 2 Enter the extension number of the phone from which you are picking up the call is then parked on that is configured on an active call you can pick up the call ringing at an extension in your phone, press the flashing line button. The call and press dial. To pick up a call ringing at an extension that line, and the caller hears "on the Cisco SPA 501G. The call ringing at a specific extension...
... User Guide (SIP) 41 STEP 2 Enter the extension number of the phone from which you are picking up the call is then parked on that is configured on an active call you can pick up the call ringing at an extension in your phone, press the flashing line button. The call and press dial. To pick up a call ringing at an extension that line, and the caller hears "on the Cisco SPA 501G. The call ringing at a specific extension...
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STEP 2 Select Set Password. Accessing Voicemail To access voicemail, press the Messages button on your voicemail system. STEP 3 Enter the number to reach an outside line. For an external system, enter the phone number, including any digits you must dial to dial for voicemail. TIP To clear the field of a Cisco SPA 9000 Voice System and you need to Voice Mail and press select. STEP 3 Enter a numeric password. STEP 2 Scroll to change the password for your...
STEP 2 Select Set Password. Accessing Voicemail To access voicemail, press the Messages button on your voicemail system. STEP 3 Enter the number to reach an outside line. For an external system, enter the phone number, including any digits you must dial to dial for voicemail. TIP To clear the field of a Cisco SPA 9000 Voice System and you need to Voice Mail and press select. STEP 3 Enter a numeric password. STEP 2 Scroll to change the password for your...
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... Interactive Voice Response Menu on the Cisco SPA 501G" section on the Cisco SPA 502G, SPA 504G, SPA 508G, and SPA 509G, follow the procedures below. You should not change . CAUTION If you choose factory reset, you will return the phone to the original factory settings and will change this settings unless directed to by your phone extension will erase all current settings, including the directory and call logs. Using Advanced Phone Features...
... Interactive Voice Response Menu on the Cisco SPA 501G" section on the Cisco SPA 502G, SPA 504G, SPA 508G, and SPA 509G, follow the procedures below. You should not change . CAUTION If you choose factory reset, you will return the phone to the original factory settings and will change this settings unless directed to by your phone extension will erase all current settings, including the directory and call logs. Using Advanced Phone Features...
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... Business Pro IP Phone SPA 50X User Guide (SIP) 68 Scroll to enable the screen saver. - Enter 110, then press #. This is recited. The IP address is the IP address of your phone: Cisco SPA 502G, SPA 504G, SPA 508G, SPA 509G: a. System-Allows you to network and press select. Scroll to configure a password and network settings. - Press the Setup button. b. b. User-Contains settings for call forwarding, speed dials, call waiting, privacy settings, and audio settings. • Call History-Displays calls...
... Business Pro IP Phone SPA 50X User Guide (SIP) 68 Scroll to enable the screen saver. - Enter 110, then press #. This is recited. The IP address is the IP address of your phone: Cisco SPA 502G, SPA 504G, SPA 508G, SPA 509G: a. System-Allows you to network and press select. Scroll to configure a password and network settings. - Press the Setup button. b. b. User-Contains settings for call forwarding, speed dials, call waiting, privacy settings, and audio settings. • Call History-Displays calls...
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... Using Setup Wizard Installation and Configuration Guide-Installing the Cisco SPA 9000 Voice System using the setup wizard. • Cisco SPA 9000 Voice System Web-UI Based Product Installation and Configuration Guide-Installing the Cisco SPA 9000 Voice System using the web user interface. Where to Go From Here A Cisco Unified www.cisco.com/en/US/products/ps7293/ Communications 500 Series tsd_products_support_series_home.html for Small Business Cisco Small Business Cisco Partner Central for Small Business (Partner Login Required) Cisco Small Business Home Marketplace www.cisco.com/web...
... Using Setup Wizard Installation and Configuration Guide-Installing the Cisco SPA 9000 Voice System using the setup wizard. • Cisco SPA 9000 Voice System Web-UI Based Product Installation and Configuration Guide-Installing the Cisco SPA 9000 Voice System using the web user interface. Where to Go From Here A Cisco Unified www.cisco.com/en/US/products/ps7293/ Communications 500 Series tsd_products_support_series_home.html for Small Business Cisco Small Business Cisco Partner Central for Small Business (Partner Login Required) Cisco Small Business Home Marketplace www.cisco.com/web...
