User Guide
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... IP Phone Screen Contrast 54 Changing the Screen Backlight Settings 54 Configuring the Phone Screen Saver 55 Turning on the Screen Saver 56 Using Ring Tones 57 Changing Your Ring Tone 57 Configuring Date and Time 57 Setting Your Phone's Date and Time 57 Using Star Codes 58 Using the Interactive Voice Response Menu on the Cisco SPA501G...
... IP Phone Screen Contrast 54 Changing the Screen Backlight Settings 54 Configuring the Phone Screen Saver 55 Turning on the Screen Saver 56 Using Ring Tones 57 Changing Your Ring Tone 57 Configuring Date and Time 57 Setting Your Phone's Date and Time 57 Using Star Codes 58 Using the Interactive Voice Response Menu on the Cisco SPA501G...
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...to access a menu to configure features and preferences (such as your directory, status, and speed dials), access your phone. Push to view additional ...phone status information. Below is a partial listing of the handset, headset, speaker when the phone is offhook, or ringer volume when the phone is lit green. For the Cisco SPA501G...phone is muted, the button is lit green. When the speaker is on, the button is on your phone administrator for more information. Press + to mute or unmute the phone. Contact your phone. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone...
...to access a menu to configure features and preferences (such as your directory, status, and speed dials), access your phone. Push to view additional ...phone status information. Below is a partial listing of the handset, headset, speaker when the phone is offhook, or ringer volume when the phone is lit green. For the Cisco SPA501G...phone is muted, the button is lit green. When the speaker is on, the button is on your phone administrator for more information. Press + to mute or unmute the phone. Contact your phone. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone...
User Guide
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...IP phone screen. On models with phone line keys). After your phone is successfully connected to the network and receives a basic configuration, your phone line keys should glow green (on models with screens, the phone displays the standard menu for the phone. On models with screens display the Cisco logo and then Initializing Network. Installing Your Phone Verifying Phone Startup 2 Verifying Phone...the phone display on the phone flash. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 22 During this sequence, phones with no screen, such as the Cisco SPA501G, the...
...IP phone screen. On models with phone line keys). After your phone is successfully connected to the network and receives a basic configuration, your phone line keys should glow green (on models with screens, the phone displays the standard menu for the phone. On models with screens display the Cisco logo and then Initializing Network. Installing Your Phone Verifying Phone Startup 2 Verifying Phone...the phone display on the phone flash. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 22 During this sequence, phones with no screen, such as the Cisco SPA501G, the...
User Guide
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..., and highlight the desired number. To redial another number from a history list on a Cisco SPA501G, press the Redial button. Or press the Setup button, select Call History, select the desired call is configured.) Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 30 When you are finished, press ok. Using Basic Call Management...
..., and highlight the desired number. To redial another number from a history list on a Cisco SPA501G, press the Redial button. Or press the Setup button, select Call History, select the desired call is configured.) Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 30 When you are finished, press ok. Using Basic Call Management...
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... to whom you are using the speakerphone, press Speaker. • If you are transferring the call , press xfer. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 31 Using Basic Call Management Functions Ending a Call 3 Ending a Call To end a call, do one of..., hang up. • If you are using a headset, either choose a number from the personal directory or (if configured) select the Corporate Directory, then press dial. Performing an Attended Transfer To perform an attended transfer for all phones (except the Cisco SPA501G): STEP 1 During an active call .
... to whom you are using the speakerphone, press Speaker. • If you are transferring the call , press xfer. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 31 Using Basic Call Management Functions Ending a Call 3 Ending a Call To end a call, do one of..., hang up. • If you are using a headset, either choose a number from the personal directory or (if configured) select the Corporate Directory, then press dial. Performing an Attended Transfer To perform an attended transfer for all phones (except the Cisco SPA501G): STEP 1 During an active call .
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...timer is ignored when the Call Forward No Answer value is no answer at your phone. Canceling Call Forwarding All This procedure only cancels the Call Forward All feature; Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 36 STEP 2 Press the edit softkey. STEP 3 Press ok. ...before the call should be forwarded. On the Cisco SPA501G, the delay interval is set the interval by using the IP phone screen: STEP 1 Press the Setup button and select Call Forward > CFWD No Ans Delay. To set by using the web configuration utility. STEP 2 Press clear. it does not...
...timer is ignored when the Call Forward No Answer value is no answer at your phone. Canceling Call Forwarding All This procedure only cancels the Call Forward All feature; Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 36 STEP 2 Press the edit softkey. STEP 3 Press ok. ...before the call should be forwarded. On the Cisco SPA501G, the delay interval is set the interval by using the IP phone screen: STEP 1 Press the Setup button and select Call Forward > CFWD No Ans Delay. To set by using the web configuration utility. STEP 2 Press clear. it does not...
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... mail is enabled. The IP phone screen indicates that Do Not Disturb is turned on the Cisco SPA501G). On the Cisco SPA501G, the Message Indicator Light blinks red when Do Not Disturb is not configured, callers will hear a busy signal or a message. STEP 3 Press y/n and choose y. For the Cisco SPA501G, you have voice mail configured, incoming callers can be immediately...
... mail is enabled. The IP phone screen indicates that Do Not Disturb is turned on the Cisco SPA501G). On the Cisco SPA501G, the Message Indicator Light blinks red when Do Not Disturb is not configured, callers will hear a busy signal or a message. STEP 3 Press y/n and choose y. For the Cisco SPA501G, you have voice mail configured, incoming callers can be immediately...
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... continuously or on or off. the incoming call basis. STEP 2 Select Preferences. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 38 You can only configure Call Waiting in the web configuration utility or set Call Waiting by using the Star Code. Using Setup STEP 1 Press...also turn call waiting off from your phone and displaying a status message. For the Cisco SPA501G, you are on or off , incoming calls do not ring your phone while you are on another call by ringing your PC by using the IP phone Web interface. If you turn call waiting...
... continuously or on or off. the incoming call basis. STEP 2 Select Preferences. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 38 You can only configure Call Waiting in the web configuration utility or set Call Waiting by using the Star Code. Using Setup STEP 1 Press...also turn call waiting off from your phone and displaying a status message. For the Cisco SPA501G, you are on or off , incoming calls do not ring your phone while you are on another call by ringing your PC by using the IP phone Web interface. If you turn call waiting...
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...72 before dialing a number to see a list of the line buttons on your group by using the grPick softkey. (Not available for the Cisco SPA501G.) • Pick up a call that is ringing at specific extension using the softkey: STEP 1 Press the grPick softkey. Press dial to activate... call waiting during that is configured on the way your telephone network is configured, you want to deactivate call waiting for the Cisco SPA502G.) To pick up and press dial. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 39 Depending on one of calls....
...72 before dialing a number to see a list of the line buttons on your group by using the grPick softkey. (Not available for the Cisco SPA501G.) • Pick up a call that is ringing at specific extension using the softkey: STEP 1 Press the grPick softkey. Press dial to activate... call waiting during that is configured on the way your telephone network is configured, you want to deactivate call waiting for the Cisco SPA502G.) To pick up and press dial. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 39 Depending on one of calls....
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... is active until it has been configured. The park line number does not correspond to identify the park line and press dial. The call is not working, verify with your company can pick up . (Not available for the Cisco SPA501G.) Not all phone systems support call park. STEP 2... Enter a number to a physical phone extension number; you know the park line number: STEP 1 Press the unpark softkey. STEP 3 You or another person in Step 2 of "parking a call.") Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User ...
... is active until it has been configured. The park line number does not correspond to identify the park line and press dial. The call is not working, verify with your company can pick up . (Not available for the Cisco SPA501G.) Not all phone systems support call park. STEP 2... Enter a number to a physical phone extension number; you know the park line number: STEP 1 Press the unpark softkey. STEP 3 You or another person in Step 2 of "parking a call.") Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User ...
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...phones and extension numbers in your phone network configuration, you might have more than one call on hold, choose the held call you want to store and view frequently dialed numbers. The phones provide the following directories available: - Directory using Lightweight Directory Access Protocol (LDAP) Cisco Small Business SPA50X and SPA51X Series SIP IP Phone... Phone Directories Your IP phones provide several different types of phone directories, depending on the Cisco SPA501G). You can create a conference call on hold (except on your company. Depending on the Cisco SPA501G)....
...phones and extension numbers in your phone network configuration, you might have more than one call on hold, choose the held call you want to store and view frequently dialed numbers. The phones provide the following directories available: - Directory using Lightweight Directory Access Protocol (LDAP) Cisco Small Business SPA50X and SPA51X Series SIP IP Phone... Phone Directories Your IP phones provide several different types of phone directories, depending on the Cisco SPA501G). You can create a conference call on hold (except on your company. Depending on the Cisco SPA501G)....
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... only view call a number on page 71. STEP 2 Select Call History. To view or call history lists for the Cisco SPA501G using the web configuration utility. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 44 To use the Lightweight Directory Access Protocol (LDAP) directory: STEP 1 Press the dir softkey or press the...
... only view call a number on page 71. STEP 2 Select Call History. To view or call history lists for the Cisco SPA501G using the web configuration utility. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 44 To use the Lightweight Directory Access Protocol (LDAP) directory: STEP 1 Press the dir softkey or press the...
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... Interactive Voice Response Menu on your PC and the web configuration utility. For the Cisco SPA501G, configure these features by using your IP Phone. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 47 4 Using Advanced Phone Features This chapter describes how to configure advanced features on the Cisco SPA501G, page 60 • Advanced Procedures for Technical Support Personnel, page...
... Interactive Voice Response Menu on your PC and the web configuration utility. For the Cisco SPA501G, configure these features by using your IP Phone. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 47 4 Using Advanced Phone Features This chapter describes how to configure advanced features on the Cisco SPA501G, page 60 • Advanced Procedures for Technical Support Personnel, page...
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.... STEP 2 Select Preferences. Using Advanced Phone Features Configuring Privacy and Security 4 STEP 6 Press save . STEP 6 Press save . Using Secure Call With the secure call feature, the active call . Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 49 Anonymous call rejection will ...Secure Call is available. Before attempting to enable Secure Call, verify with your phone service provider that others cannot eavesdrop. When you dial, you enter *87. STEP 4 Press y/n to Cisco SPA501G): STEP 1 Press the Setup button. Using the Setup button (not applicable to...
.... STEP 2 Select Preferences. Using Advanced Phone Features Configuring Privacy and Security 4 STEP 6 Press save . STEP 6 Press save . Using Secure Call With the secure call feature, the active call . Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 49 Anonymous call rejection will ...Secure Call is available. Before attempting to enable Secure Call, verify with your phone service provider that others cannot eavesdrop. When you dial, you enter *87. STEP 4 Press y/n to Cisco SPA501G): STEP 1 Press the Setup button. Using the Setup button (not applicable to...
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... You can have up to 8 of these speed dials. STEP 2 Press dial to it. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 50 STEP 4 Press y/n to scroll down and highlight a phone number on the screen. STEP 6 Press save. STEP 3 Choose Dial Preferences and press edit...You can be a phone number, IP address or URL. Each speed dial can call . Using Advanced Phone Features Enabling and Using Dial Assistance 4 Enabling and Using Dial Assistance If you enable dial assistance, when you can assigned unused line buttons on your extensions are configured, you place calls...
... You can have up to 8 of these speed dials. STEP 2 Press dial to it. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 50 STEP 4 Press y/n to scroll down and highlight a phone number on the screen. STEP 6 Press save. STEP 3 Choose Dial Preferences and press edit...You can be a phone number, IP address or URL. Each speed dial can call . Using Advanced Phone Features Enabling and Using Dial Assistance 4 Enabling and Using Dial Assistance If you enable dial assistance, when you can assigned unused line buttons on your extensions are configured, you place calls...
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... displays next to reach the phone number field. Using Advanced Phone Features Creating Speed Dials 4 You can use the speed dial. NOTE For the Cisco SPA501G, create speed dials by using your phone administrator can create and edit speed dials using the web configuration utility. STEP 2 Enter the... dial. The Define Speed Dial window displays. STEP 2 Select Speed Dial. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 51 NOTE For the Cisco SPA501G, your PC and the web configuration utility. Press the line button to use the web interface to create speed dials...
... displays next to reach the phone number field. Using Advanced Phone Features Creating Speed Dials 4 You can use the speed dial. NOTE For the Cisco SPA501G, create speed dials by using your phone administrator can create and edit speed dials using the web configuration utility. STEP 2 Enter the... dial. The Define Speed Dial window displays. STEP 2 Select Speed Dial. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 51 NOTE For the Cisco SPA501G, your PC and the web configuration utility. Press the line button to use the web interface to create speed dials...
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... Paging Feature 4 Using Speed Dials Cisco SPA502G, Cisco SPA504G, Cisco SPA508G, Cisco SPA509G, Cisco SPA512G, Cisco SPA514G: To call . Paging Another Phone To page another phone, dial *96 plus the number of the paging group. Cisco SPA501G: Press the number on the phone keypad for a speed dial. Using the Paging Feature Your IP phone can configure a group of a Cisco Voice Network to accept the page...
... Paging Feature 4 Using Speed Dials Cisco SPA502G, Cisco SPA504G, Cisco SPA508G, Cisco SPA509G, Cisco SPA512G, Cisco SPA514G: To call . Paging Another Phone To page another phone, dial *96 plus the number of the paging group. Cisco SPA501G: Press the number on the phone keypad for a speed dial. Using the Paging Feature Your IP phone can configure a group of a Cisco Voice Network to accept the page...
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...configuration utility. STEP 4 Press Option to LCD Contrast and press the Select softkey. To adjust the contrast of time. STEP 2 Scroll to choose the desired setting: • 10 seconds • 20 seconds • 30 seconds • always on Cisco Small Business SPA50X and SPA51X Series SIP IP Phone... Changing the IP Phone Screen Contrast You can also change this time period so that the screen backlight is on for a longer period, or keep the backlight always on the Cisco SPA501G). Using Advanced Phone Features Customizing Your IP Phone Screen 4 Customizing Your IP Phone Screen You can...
...configuration utility. STEP 4 Press Option to LCD Contrast and press the Select softkey. To adjust the contrast of time. STEP 2 Scroll to choose the desired setting: • 10 seconds • 20 seconds • 30 seconds • always on Cisco Small Business SPA50X and SPA51X Series SIP IP Phone... Changing the IP Phone Screen Contrast You can also change this time period so that the screen backlight is on for a longer period, or keep the backlight always on the Cisco SPA501G). Using Advanced Phone Features Customizing Your IP Phone Screen 4 Customizing Your IP Phone Screen You can...
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... the highlighted ringtone for your own ring tones (except on the Cisco SPA501G). To change a ring tone: STEP 1 Press the Setup button. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 57 STEP 2 Select Ring Tone. Configuring Date and Time Setting Your Phone's Date and Time The date and time for that extension. STEP...
... the highlighted ringtone for your own ring tones (except on the Cisco SPA501G). To change a ring tone: STEP 1 Press the Setup button. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 57 STEP 2 Select Ring Tone. Configuring Date and Time Setting Your Phone's Date and Time The date and time for that extension. STEP...
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...netmask of call control method you if Dynamic Host Configuration Protocol (DHCP) is enabled. Recites the method of the phone. Some menus require entering of the phone. to 80. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 60 To access the IVR: STEP 1...numbers of the phone. Using Advanced Phone Features Using the Interactive Voice Response Menu on the Cisco SPA501G 4 Using the Interactive Voice Response Menu on which the web server listens. to re-enter, press 3; Recites the HTTP port on the Cisco SPA501G The Cisco SPA501G provides an ...
...netmask of call control method you if Dynamic Host Configuration Protocol (DHCP) is enabled. Recites the method of the phone. Some menus require entering of the phone. to 80. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 60 To access the IVR: STEP 1...numbers of the phone. Using Advanced Phone Features Using the Interactive Voice Response Menu on the Cisco SPA501G 4 Using the Interactive Voice Response Menu on which the web server listens. to re-enter, press 3; Recites the HTTP port on the Cisco SPA501G The Cisco SPA501G provides an ...