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... Buttons Using Keypad Shortcuts Using the Cisco Attendant Console Chapter 2: Installing Your Phone Before You Begin Phone Connections Connecting the Handset Installing the Desk Stand or Wall Mount (Optional) Reverse the Handset Retention Tab Connecting the Power Connecting Your Phone to the Network Connecting Your Phone to the Wired Network Connecting the Phone to the Wireless Network...
... Buttons Using Keypad Shortcuts Using the Cisco Attendant Console Chapter 2: Installing Your Phone Before You Begin Phone Connections Connecting the Handset Installing the Desk Stand or Wall Mount (Optional) Reverse the Handset Retention Tab Connecting the Power Connecting Your Phone to the Network Connecting Your Phone to the Wired Network Connecting the Phone to the Wireless Network...
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... and answering calls, transferring calls, setting up call forwarding, and picking up calls. This appendix provides links to many of the Cisco SPA500 Series phones. How to perform basic phone tasks, such as configuring privacy and security features, speed dials, paging, and ring...SPA51X Series SIP IP Phone User Guide 7 Getting Started About This Document 1 Organization This table describes the contents of the Cisco Small Business IP Phones. How to connect and install your phone. Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Appendix A Title Getting Started Installing Your Phone...
... and answering calls, transferring calls, setting up call forwarding, and picking up calls. This appendix provides links to many of the Cisco SPA500 Series phones. How to perform basic phone tasks, such as configuring privacy and security features, speed dials, paging, and ring...SPA51X Series SIP IP Phone User Guide 7 Getting Started About This Document 1 Organization This table describes the contents of the Cisco Small Business IP Phones. How to connect and install your phone. Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Appendix A Title Getting Started Installing Your Phone...
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The phones include traditional features, such as a computer, to be connected to the computer network. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 8 Caring for Your Phone The Cisco Small Business IP phones are full-featured VoIP (Voice over Internet Protocol) phones ...with a handset, headset, or a speaker. You can be exposed to a switch that provide voice communication over Ethernet (PoE), or by connecting them to the network through the IP phone. They also have secondary Ethernet ports that allow another Ethernet device, such as call forwarding, ...
The phones include traditional features, such as a computer, to be connected to the computer network. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 8 Caring for Your Phone The Cisco Small Business IP phones are full-featured VoIP (Voice over Internet Protocol) phones ...with a handset, headset, or a speaker. You can be exposed to a switch that provide voice communication over Ethernet (PoE), or by connecting them to the network through the IP phone. They also have secondary Ethernet ports that allow another Ethernet device, such as call forwarding, ...
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...Arrow keys on your phone. Contact your call history, set up functions (such as call forwarding), and provide phone status information. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 11 Below is a partial listing of these softkey buttons on your ...), access your phone administrator for more information. Press to increase the volume and - A blinking or steady red mute button indicates the network connection cannot be available on -hook. Getting Started Understanding Your Phone Lines and Buttons 1 # Phone Feature 9 Setup button 10 Mute button 11 ...
...Arrow keys on your phone. Contact your call history, set up functions (such as call forwarding), and provide phone status information. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 11 Below is a partial listing of these softkey buttons on your ...), access your phone administrator for more information. Press to increase the volume and - A blinking or steady red mute button indicates the network connection cannot be available on -hook. Getting Started Understanding Your Phone Lines and Buttons 1 # Phone Feature 9 Setup button 10 Mute button 11 ...
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...18 • Connecting the Power, page 19 • Connecting Your Phone to the Network, page 20 • Connecting a PC to your network. 2 Installing Your Phone This chapter describes how to install your Cisco Small Business IP Phone and connect it to Your Phone, page 21 • Connecting Wired and Wireless... Headsets, page 21 • Verifying Phone Startup, page 22 • Updating Your Phone Firmware, page 23 Cisco Small Business SPA50X and SPA51X ...
...18 • Connecting the Power, page 19 • Connecting Your Phone to the Network, page 20 • Connecting a PC to your network. 2 Installing Your Phone This chapter describes how to install your Cisco Small Business IP Phone and connect it to Your Phone, page 21 • Connecting Wired and Wireless... Headsets, page 21 • Verifying Phone Startup, page 22 • Updating Your Phone Firmware, page 23 Cisco Small Business SPA50X and SPA51X ...
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... phone. CAUTION Do not plug a telephone line cord into the port marked AUX. It is reserved for use as a telephone line port or IP device connection. Figure 1 Phone Connections 1 2 3 8 4 5 6 7 284539 Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 16 The RJ-11 port marked AUX is not for...
... phone. CAUTION Do not plug a telephone line cord into the port marked AUX. It is reserved for use as a telephone line port or IP device connection. Figure 1 Phone Connections 1 2 3 8 4 5 6 7 284539 Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 16 The RJ-11 port marked AUX is not for...
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... of the handset (not shown). STEP 3 (Optional) Route the phone cord through the cable slot. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 17 Installing Your Phone Connecting the Handset 2 Numbered objects in Figure 1 are described in the following table. # Description 1 Auxiliary ...3 Lower slots. 4 PC port. 5 Network (switch) port. 6 Cable run. 7 Handset port. 8 Power port. (Use only with a Cisco PA100 power adapter.) Connecting the Handset STEP 1 Turn the phone body over to expose the ports on the phone body that is marked with a phone symbol. CAUTION Do not...
... of the handset (not shown). STEP 3 (Optional) Route the phone cord through the cable slot. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 17 Installing Your Phone Connecting the Handset 2 Numbered objects in Figure 1 are described in the following table. # Description 1 Auxiliary ...3 Lower slots. 4 PC port. 5 Network (switch) port. 6 Cable run. 7 Handset port. 8 Power port. (Use only with a Cisco PA100 power adapter.) Connecting the Handset STEP 1 Turn the phone body over to expose the ports on the phone body that is marked with a phone symbol. CAUTION Do not...
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...the bottom tabs into the upper stand slots. Do not attach the desk stand if you are attaching a Cisco SPA500S attendant console, attach the console before attaching the desk stand. Do not force it is placed on... the cradle. STEP 1 Push the latch in. To install the desk stand: STEP 1 Connect the phone stand by lining up until it detaches from the phone. It should easily slide into the... lower slots on the phone body and lightly press down on the phone body. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 18 To mount the phone to...
...the bottom tabs into the upper stand slots. Do not attach the desk stand if you are attaching a Cisco SPA500S attendant console, attach the console before attaching the desk stand. Do not force it is placed on... the cradle. STEP 1 Push the latch in. To install the desk stand: STEP 1 Connect the phone stand by lining up until it detaches from the phone. It should easily slide into the... lower slots on the phone body and lightly press down on the phone body. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 18 To mount the phone to...
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... is placed onto the cradle. If you are using Power over Ethernet (PoE) to a switch that provides PoE. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 19 If you connect an Ethernet cable from the phone SW port to power the phone, the phone receives power when you... are using Power over Ethernet (PoE), you must order a Cisco PA100 power supply for each phone. Connecting the Power The Cisco 500 Series IP phones do not ship...
... is placed onto the cradle. If you are using Power over Ethernet (PoE) to a switch that provides PoE. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 19 If you connect an Ethernet cable from the phone SW port to power the phone, the phone receives power when you... are using Power over Ethernet (PoE), you must order a Cisco PA100 power supply for each phone. Connecting the Power The Cisco 500 Series IP phones do not ship...
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... Phone to the Wireless Network You can be connected to the Cisco WNBP: STEP 1 Configure the Cisco WNBP by using a Cat5e or higher Ethernet cable or through a wireless network connection. Cisco does not recommend connecting a PC to the Wired Network To connect the phone by using the Setup Wizard. STEP 3 Connect the power cable of the IP phone...
... Phone to the Wireless Network You can be connected to the Cisco WNBP: STEP 1 Configure the Cisco WNBP by using a Cat5e or higher Ethernet cable or through a wireless network connection. Cisco does not recommend connecting a PC to the Wired Network To connect the phone by using the Setup Wizard. STEP 3 Connect the power cable of the IP phone...
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... the phone. See Figure 1. For a list of the IP phone: Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 21 Additional information can be found at the manufacturer websites. Consult the documentation for connection. Cisco does not recommend connecting a PC to the phone if the phone is connected to the network wirelessly.
... the phone. See Figure 1. For a list of the IP phone: Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 21 Additional information can be found at the manufacturer websites. Consult the documentation for connection. Cisco does not recommend connecting a PC to the phone if the phone is connected to the network wirelessly.
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... associated soft buttons. Installing Your Phone Verifying Phone Startup 2 Verifying Phone Startup After receiving power and network connectivity, the phone executes a boot-up the handset or pressing the speakerphone button. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 22 The date, name and number of ...on models with screens, the phone displays the standard menu for the phone. During this sequence, phones with no screen, such as the Cisco SPA501G, the lines glow green and you hear a dial tone when picking up sequence. On models with screens display the...
... associated soft buttons. Installing Your Phone Verifying Phone Startup 2 Verifying Phone Startup After receiving power and network connectivity, the phone executes a boot-up the handset or pressing the speakerphone button. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 22 The date, name and number of ...on models with screens, the phone displays the standard menu for the phone. During this sequence, phones with no screen, such as the Cisco SPA501G, the lines glow green and you hear a dial tone when picking up sequence. On models with screens display the...
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...Firmware Your phone ships with your installation and connections. Your provider can automatically update your phones without consulting your phone administrator or Internet Telephony Service Provider (ITSP). To update your phone firmware, do one of a Cisco Voice System network). STEP 2 Scroll to..., do not see the display, contact your service provider. See the Cisco Voice System Setup Wizard User Guide. Determining Your Current Firmware Version Cisco SPA502G, Cisco SPA504G, Cisco SPA508G, Cisco SPA509G, Cisco SPA512G, Cisco SPA514G: STEP 1 Press the Setup button. CAUTION If you still do...
...Firmware Your phone ships with your installation and connections. Your provider can automatically update your phones without consulting your phone administrator or Internet Telephony Service Provider (ITSP). To update your phone firmware, do one of a Cisco Voice System network). STEP 2 Scroll to..., do not see the display, contact your service provider. See the Cisco Voice System Setup Wizard User Guide. Determining Your Current Firmware Version Cisco SPA502G, Cisco SPA504G, Cisco SPA508G, Cisco SPA509G, Cisco SPA512G, Cisco SPA514G: STEP 1 Press the Setup button. CAUTION If you still do...
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... recited. 2 Download the Firmware from the network before proceeding so that your PC can communicate directly with your phone for example, SPA504G) in a VPN connection, you are upgrading. Get the Phone IP Address Before you upgrade, you'll need the IP address of your PC. This is recited. STEP 3 ...Select. The IP address is the IP address of the phone you might need to disconnect from Cisco Go to your IP address for the Cisco SPA501G phone: STEP 1 Press the Setup button. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 24 NOTE If you are in the...
... recited. 2 Download the Firmware from the network before proceeding so that your PC can communicate directly with your phone for example, SPA504G) in a VPN connection, you are upgrading. Get the Phone IP Address Before you upgrade, you'll need the IP address of your PC. This is recited. STEP 3 ...Select. The IP address is the IP address of the phone you might need to disconnect from Cisco Go to your IP address for the Cisco SPA501G phone: STEP 1 Press the Setup button. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 24 NOTE If you are in the...
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...the Volume button to the handset, the phone is on, pressing Mute has no audio device is unmuted automatically. Press Save. (Not available for the Cisco SPA501G.) Using Mute To mute the handset, speaker, and headset microphones, press Mute. The button lights red. Press Mute again to decrease the volume... IP phone might vary. to unmute. Using the Speakerphone To use your headset with Your IP Phone Install the headset as described in the "Connecting Wired and Wireless Headsets" section on your headset for your phone and dial the number to place a call, or press Headset to increase the...
...the Volume button to the handset, the phone is on, pressing Mute has no audio device is unmuted automatically. Press Save. (Not available for the Cisco SPA501G.) Using Mute To mute the handset, speaker, and headset microphones, press Mute. The button lights red. Press Mute again to decrease the volume... IP phone might vary. to unmute. Using the Speakerphone To use your headset with Your IP Phone Install the headset as described in the "Connecting Wired and Wireless Headsets" section on your headset for your phone and dial the number to place a call, or press Headset to increase the...
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..., use the delChar, clear, or cancel key to make your part. Performing an Unattended (Blind) Transfer To perform an unattended transfer for the Cisco SPA501G: STEP 1 During an active call, press Transfer. STEP 2 Enter the number to where you want to transfer by pressing the line button ... have more calls on hold, choose the held call , press the bXfer softkey. STEP 3 After the phone begins to transfer the call , connecting the two callers. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 32 To perform an attended transfer for all phones (except the...
..., use the delChar, clear, or cancel key to make your part. Performing an Unattended (Blind) Transfer To perform an unattended transfer for the Cisco SPA501G: STEP 1 During an active call, press Transfer. STEP 2 Enter the number to where you want to transfer by pressing the line button ... have more calls on hold, choose the held call , press the bXfer softkey. STEP 3 After the phone begins to transfer the call , connecting the two callers. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 32 To perform an attended transfer for all phones (except the...
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...if you do not answer the phone. Call Forward Busy Star Code Press *90 and enter the number to deactivate call forward busy. To connect the call to voice mail, another extension, or an outside line. Using Basic Call Management Functions Forwarding Calls 3 Forwarding Calls When Your ...Phone is busy. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 35 Call Forward Busy by using Setup STEP 1 Press the Setup button and...
...if you do not answer the phone. Call Forward Busy Star Code Press *90 and enter the number to deactivate call forward busy. To connect the call to voice mail, another extension, or an outside line. Using Basic Call Management Functions Forwarding Calls 3 Forwarding Calls When Your ...Phone is busy. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 35 Call Forward Busy by using Setup STEP 1 Press the Setup button and...
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... Status. Three-way Conference Calling by : • calling both numbers and pressing the conf softkey. • conferencing an active and held call using a Cisco SPA501G To initiate a conference call: STEP 1 Press the Conference button during an active call . To view a list of parked calls (and unpark from... . STEP 3 Press the conf softkey again. The first call is placed on hold , a second line is picked up , the other two parties are connected in the conference call is placed on hold , a second line is opened , and you want to retrieve and press unpark. 3 Placing a Three-Way ...
... Status. Three-way Conference Calling by : • calling both numbers and pressing the conf softkey. • conferencing an active and held call using a Cisco SPA501G To initiate a conference call: STEP 1 Press the Conference button during an active call . To view a list of parked calls (and unpark from... . STEP 3 Press the conf softkey again. The first call is placed on hold , a second line is picked up , the other two parties are connected in the conference call is placed on hold , a second line is opened , and you want to retrieve and press unpark. 3 Placing a Three-Way ...
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...provide several different types of phone directories, depending on the phone model and what the system administrator has set up , the all parties are connected in by pressing the line button of the call on hold , the conference call is created between the three of directories: • A... 3 STEP 3 Press the Conference button again. The phones provide the following directories available: - Directory using Lightweight Directory Access Protocol (LDAP) Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 42 With an active call and one or more calls on hold, press the...
...provide several different types of phone directories, depending on the phone model and what the system administrator has set up , the all parties are connected in by pressing the line button of the call on hold , the conference call is created between the three of directories: • A... 3 STEP 3 Press the Conference button again. The phones provide the following directories available: - Directory using Lightweight Directory Access Protocol (LDAP) Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 42 With an active call and one or more calls on hold, press the...
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.... 5 Saving the Configuration Profile Click Submit All Changes when you clicked Submit All Changes. Primary DNS Primary DNS server IP address. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 67 The phone is not assigned by a DHCP server. Parameter Description ... to the network. Gateway Gateway IP address. Domain Network domain name. Typically a user should not modify these parameters. HostName Hostname of connection, DHCP or static. Secondary DNS Secondary DNS server IP address. Static IP Static IP address, if the IP address is rebooted and ...
.... 5 Saving the Configuration Profile Click Submit All Changes when you clicked Submit All Changes. Primary DNS Primary DNS server IP address. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 67 The phone is not assigned by a DHCP server. Parameter Description ... to the network. Gateway Gateway IP address. Domain Network domain name. Typically a user should not modify these parameters. HostName Hostname of connection, DHCP or static. Secondary DNS Secondary DNS server IP address. Static IP Static IP address, if the IP address is rebooted and ...