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Question posted by andreboom1 on November 30th, 2012

Spa921 Connection Problem

Hi there, Would you be able as to tell me if there are known problems with the SPA921? If I set it up as ussual, then it works for a certain periode of time. However after, a day or 2, the phone can still call out but can't receive any calls ( time out ). Codec's are working fine. I suspect it is something with the NAT traversity or something. Are you able to help me out? ( Our PBX is extern so it goes over the internet).

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Related Cisco SPA921-NA Manual Pages

Administration Guide - Page 2

... or alteration by anyone other countries. and certain other than Linksys, (ii) non-observance...work with this device, contact the party from defects in the U.S. Linksys 900 Series IP Phone...connecting to refund, repair or replace this product. Without limiting the foregoing, this is the main method to its affiliates in material and workmanship at the time of delivery and for a period...
Administration Guide - Page 4

... 2-2 Back Panel 2-3 SPA92x, SPA94x, and SPA962 Hardware Features 2-3 SPA921 2-4 Front Panel 2-4 Back Panel 2-5 SPA922 2-5 SPA941 2-5 Front Panel 2-6 Back Panel 2-6 SPA942 2-7 SPA962 2-7 Front Panel 2-8 Back Panel 2-8 Establishing Connectivity 2-8 Bandwidth Requirements 2-8 Installing the SPA900 Series IP Phone 2-9 Assembling the Phone and Connecting to the Network 2-9 Attaching the Desk Stand 2-10...
Administration Guide - Page 11

... an extra Ethernet port for connecting another device to the LAN. Linksys 900 Series IP Telephones The following summarizes the ports and features provided by the Linksys 900 Series IP phones described in this document. • SPA901-One line, small, affordable, no display. • SPA921-One-line business phone. • SPA922-One-line business...
Administration Guide - Page 12

...to the LAN. Power over Ethernet (PoE) support and an extra Ethernet port for connecting another device to identify parameters that should be replaced with an external power adapter. ... index at the end of the 900 Series phone administration web server. Power over Ethernet (PoE) support and an extra Ethernet port for connecting another device to configure and monitor a Linksys 900 Series...
Administration Guide - Page 15

... a PoE switch. Power over Ethernet (PoE) support Default is 2-lines active, upgradeable Default is 2-lines active, upgradeable. Table 1-1 Linksys SPA900 Series IP Phones Product Name RJ-45 SPA901 One (1) SPA921 One (1) SPA922 Two (2) SPA941 One (1) SPA942 Two (2) SPA962 Two (2) Ethernet (LAN) Voice Lines One (1) One (1) One (1) Four (4) Four (4) Six (6) Additional Features/Notes...
Administration Guide - Page 16

SPA921 and SPA922: Two call appearances - Attended and Blind Linksys 900 Series IP Phone Administrator Guide 1-2 Document Version ...Phones in a VoIP Network PSTN Up to 4 FXO lines Local voicemail SPA901, 921, 922, 941, 942, 962 FXS1 Fax/Analog Phones SPA400 SIP-PSTN gateway Switch ISP SPA9000 IP PBX FXS2 Internet ITSP SPA900 Series Features The following telephony features are connected...
Administration Guide - Page 18

...and Called Number Ensuring Voice Quality Voice quality perceived by the subscribers of the IP Telephony service should be measured with such methods as Perceptual Speech Quality Measurement (PSQM), ...8226; Handset Input Gain Adjustment Chapter 1 Introducing Linksys 900 Series IP Phones SPA92x, SPA94x, and SPA962 Features The SPA921, SPA922, SPA941, SPA942, and SPA962 provide an LCD display and ...
Administration Guide - Page 22

.... SPA900 Series IP phones have a Network Jitter Level control setting for each component, and cadence information. Table 1-4 Linksys ATA Features Feature Music On Hold Secure Calls Adjustable Audio Frames Per Packet DTMF Call Progress Tone Generation Call Progress Tone Pass Through Jitter Buffer-Dynamic (Adaptive) Description On a connected call is known as ringing) that...
Administration Guide - Page 23

... level setting. SPA900 Series IP phones report a variety of a telephone call, additional bandwidth is valid, but more digits would also lead to assist service providers in diagnosing problems and evaluating the performance of their calls are still connected during normal operation statistics are not being transmitted across the network. During the silent periods of status...
Administration Guide - Page 29

... This section summarizes the ports and hardware features provided by an Internet telephone service provider (ITSP), certain network and service settings may be preconfigured. It includes the following sections: • Linksys 900 Series IP Phones, page 2-1 • Establishing Connectivity, page 2-9 • Using the Administration Web Server, page 2-11 • Web Interface URLs, page 2-13...
Administration Guide - Page 31

...the redial the last number called. On orange: phone not registered. Port Phone jack Ethernet port Power Function Connect to Feature, Set-up, and Configuration Menus • Volume Control ...Phone Linksys 900 Series IP Phones Feature Message waiting light STATUS Back Panel FLASH REDIAL Function On: you have a voicemail message. SPA92x, SPA94x, and SPA962 Hardware Features The SPA921...
Administration Guide - Page 32

...a call or for connecting the phone to the LAN (see Figure 2-2). Scrolls between display and configuration options in the LCD display. Figure 2-2 SPA921 Front Panel The following ... keys 1-4 Function Lists device status and configuration options. Linksys 900 Series IP Phones Chapter 2 Getting Started SPA921 • High Quality Handset and Cradle • Built-In High Quality Microphone...
Administration Guide - Page 33

... lines by default and is similar to the SPA921, but provides Power over Ethernet (PoE) and an extra Ethernet port for connecting another device to four lines (see Figure 2-3). Chapter 2 Getting Started Back Panel Linksys 900 Series IP Phones SPA922 Port Phone jack Ethernet ports Power Function Connects to the 5-volt power supply. The SPA922...
Administration Guide - Page 34

... Ethernet ports Power Function Connects to the 5-volt power supply. Connects to the handset. Linksys 900 Series IP Phones Figure 2-4 SPA941 Chapter 2 Getting Started Front Panel The following tables describe the status indicators and controls on the front of the device and the ports ...
Administration Guide - Page 36

.... Enters numeric digits for initiating a call or for use as a telephone line port. Use the second port to connect to the SPA9000 through a local switch. Linksys 900 Series IP Phone Administrator Guide 2-8 Document Version 3.0 Connects to a PC or other LAN device. Displays status of the device. Selects options on the back panel of...
Administration Guide - Page 44

.... Step 2 Press **** (quickly press the star key four times). Step 3 Step 4 Refer to Table 2-2 to the Phone 1 or Phone 2 port of the 900 Series phone. For example, the Line 1 Proxy is currently connected to read or write basic network configuration settings using the keypad on page 2-11. Step 1 Connect an analog telephone to identify the option required...
Administration Guide - Page 54

Localization Chapter 3 Managing Linksys 900 Series IP Phones Holding down the , or erase
Administration Guide - Page 55

...=;x7=; Its value needs to select the default language. Figure 3-3 Dictionary Server Configuration Parameters During startup, the phone checks the selected/preferred language and downloads the dictionary from the administration web server, on the Regional settings tab, as follows: The default is 512. d9=;x9=; The script (dx value) is as shown...
Administration Guide - Page 80

... number of LVS products and need technical support, contact the reseller or Internet telephony service provider (ITSP) that AC power is as follows: • LVS Phone Support (requires an authorized partner PIN) 888 333-0244 Hours: 4am-6pm PST, 7 days a week • E-mail support [email protected] When you can I not leave a voicemail...
Administration Guide - Page 129

...x6=; The detailed format is an example: Spanish Document Version 3.0 Linksys 900 Series IP Phone Administrator Guide 5-31 d5=;x5=; The default is an example value: serv=tftp://192... follows: serv={server ip port and root path}; d8=;x8=; Chapter 5 SPA900 Series Phone Field Reference Regional Tab Inband DTMF Boost Dictionary Server Script Language Selection Controls the amount of...

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