Cisco SPA502G Support Question
Cisco SPA502G Support Question
Find answers below for this question about Cisco SPA502G.Need a Cisco SPA502G manual? We have 1 online manual for this item!
Question posted by kim32663 on January 1st, 2012
No Send
connected, dial tone present, can call, can receive calls, can hear sound, but remote phone cant hear me?
Current Answers
Related Cisco SPA502G Manual Pages
User Guide - Page 2
... equipment generates, uses and can be found to comply with Part 15 of the word partner does not imply a partnership relationship between the equipment and receiver.
• Connect the equipment into an outlet on , the user is encouraged to try to the following two conditions:
1. and other company. (1005R)
© 2010 Cisco...
User Guide - Page 6
...Configuring the Phone Screen Saver
45
Turning on the Screen Saver Immediately
46
Updating Your Ring Tone
46
Using...Dials and Fast Dials
51
Changing Your Password and PIN
53
Setting Up Voice Mail Notifications
53
Chapter 6: Using the Cisco SPA 500S Attendant Console
55
Connecting the Cisco SPA 500S Attendant Console to the IP Phone 56
Connecting a Single Cisco SPA 500S
57
Connecting...
User Guide - Page 9
... to many of the Cisco SPA 50X phones.
They also have special features not available in traditional phones. The phones provide traditional features, such as call forwarding, redialing, speed dialing, transferring calls, conference calling and accessing voice mail. You can be connected to the network through the IP phone. Cisco Small Business IP Phone SPA 50X User Guide (SPCP)
8
IP...
User Guide - Page 12
...
8 Messages button
Conference-While on the Cisco SPA 501G.)
Press to access voice mail (must be programmed by your phone system administrator).
Cancel-Cancels an action (such as speed dial, call . See the "Transferring Calls" section on the Cisco SPA 502G.)
When lit:
Off: Line is on the LCD screen above.
Getting Started
Understanding...
User Guide - Page 13
... Speaker button 15 Keypad
Description
Press to place a call forwarding). Press to access a menu to configure features and preferences (such as your directory and speed dials), access your phone. When the speaker is muted, the button glows red. The button also glows red if the network connection cannot be available on , the button glows...
User Guide - Page 14
... to your changes or confirms an action in a group of recently dialed numbers. Conferences active lines on the screen. Opens an item so that phone. Ignores an incoming call that is on the LCD screen. Displays a list of phones. Resumes a call . Saves your phone to enable or disable an option. Selects the highlighted item on hold...
User Guide - Page 16
... how to install your Cisco Small Business IP Phone and connect it to Your Phone (Optional), page 25 • Connecting Wired and Wireless Headsets (Optional), page 25 • Verifying Phone Startup, page 26 • Upgrading Your Phone's Firmware, page 27
Before You Begin
Before you install and connect your phone, verify with your network. Cisco Small Business Pro...
User Guide - Page 27
... the lights on models with a display screen) and the phone has dial tone. On models with screens display the Cisco logo and then "Initializing Network."
During this sequence, phones with screens, the phone displays the standard menu for the phone. After your phone is successfully connected to the network and receives a basic configuration, the extension number appears on the...
User Guide - Page 28
..., then contact your installation and connections. If these are correct, try unplugging the phone and plugging it back in again. Cisco Small Business IP Phone SPA 50X User Guide (SPCP)
27 If the phone does not start, confirm your phone administrator or Internet Telephony Service Provider (ITSP). If you should hear a dial tone when picking up the handset or...
User Guide - Page 30
...phone and dial the number to place a call, or press the headset button to use a wired headset, press the Headset button on the hook when using the speakerphone or headset function. To use your headset with the IP phone... a call .)
Cisco Small Business IP Phone SPA 50X User Guide (SPCP)
29
Using the Headset with Your IP Phone
Install the headset as described in the "Connecting Wired...
User Guide - Page 34
... the line button again to receive a dial tone (not applicable to the Cisco SPA 502G). • To transfer after speaking privately to the other person to answer, press Trnsfer after the call begins to ring.
Cisco SPA 501G: To redial the last number, press the Redial button. Using Basic Phone Functions
Redialing a Number
3
STEP 3 Do...
User Guide - Page 35
...
NOTE If the call was unanswered. c. Using Basic Phone Functions
Viewing and Returning Missed Calls
3
Viewing and Returning Missed Calls
The LCD screen on your IP phone notifies you if a call came in that was from a long distance number, you want to edit the call before returning it. STEP 3 Select Missed Calls. STEP 4 Choose the call , press the Miss...
User Guide - Page 36
... that Do Not Disturb is required. STEP 3 Press Dial. You may be sure to another extension, or an outside line, be sure to enter any digit that the call is incoming, but the phone does not ring. For outside line. The LCD screen displays Calls Forwarded. To activate Do Not Disturb: To activate Do...
User Guide - Page 37
... at an extension that is opened, and you hear a dial tone. Placing a Three-Way Conference Call
Cisco SPA 502G, Cisco SPA 504G, Cisco SPA 508G, Cisco SPA 509G: To initiate a conference call:
STEP 1 During an active call ringing at an extension in your phone administrator. Cisco Small Business IP Phone SPA 50X User Guide (SPCP)
36
To pick...
User Guide - Page 38
.... Cisco Small Business IP Phone SPA 50X User Guide (SPCP)
37 When you hang up , the other two parties are connected in the conference call .
The first call is placed on hold, a second line is opened, and you hang up , the other two parties are connected in the conference call. When you hear a dial tone. All three parties are...
User Guide - Page 40
...
Using Basic Phone Functions
Accessing Voicemail
3
STEP 3 Scroll to the Call History list that pressing the Messages button automatically dials your voicemail system. NOTE If the call was from a long distance number, you want to edit the call before dialing. Press the EditDial softkey to view: • Missed Calls-Shows the last 60 missed calls. • Received Calls-Shows the...
User Guide - Page 41
... Speed Dials, page 42 • Monitoring/Accessing Another Phone from Your Phone, page 44 • Customizing Your LCD Screen, page 44 • Updating Your Ring Tone, page 46 • Using the Interactive Voice Response Menu on the network and make and receive calls from your phone number and access your IP Phone. Cisco Small Business Pro IP Phone SPA50X...
User Guide - Page 51
... the Web Interface, on page 50 • Configuring Speed Dials and Fast Dials, on page 51 • Changing Your Password and PIN, on page 53 • Setting Up Voice Mail Notifications, on page 53
Logging In to the Web Interface
When your phone is connected to a Cisco Unified Communications 500, you can check your...
User Guide - Page 55
...box to enable the phone system to send a notification to this feature is marked "urgent" by your phone system administrator, you can... time period to save your system requires for an outgoing call.
• To (Email Address), Text for Email: These...IP Phone SPA 50X User Guide (SPCP)
54 If this device.
• Phone Number: Enter the phone number, including any prefix digit that you receive ...
User Guide - Page 64
...buttons may differ depending on the Cisco SPA 500S can be configured to easily access other phone lines in this document.
NOTE The options available on the Cisco SPA 500S depend on ...Cisco SPA 500S
The Cisco SPA 500S can be configured to monitor and quickly dial another extension, speed dial a number, transfer calls to another extension, and more. To configure the Cisco SPA 500S, you can...
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