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...Cisco Unified IP Phone 3-10 Configuring Network Settings on the Cisco Unified IP Phone 4-1 Displaying the Network Configuration Menu 4-1 Unlocking and Locking Options 4-2 Editing Values 4-3 Overview of Network Configuration Options 4-3 Network Configuration Menu 4-4 Cisco... Unified Communications Manager Options 4-10 Configuring Features, Templates, Services, and Users 5-1 Telephony Features Available for the Cisco... Users to Cisco Unified Communications ...Cisco Unified IP Phone 6-1 Model Information Screen 6-2 Status Menu 6-2 Status Messages Screen 6-3 Network Statistics Screen 6-7 Firmware...
...Cisco Unified IP Phone 3-10 Configuring Network Settings on the Cisco Unified IP Phone 4-1 Displaying the Network Configuration Menu 4-1 Unlocking and Locking Options 4-2 Editing Values 4-3 Overview of Network Configuration Options 4-3 Network Configuration Menu 4-4 Cisco... Unified Communications Manager Options 4-10 Configuring Features, Templates, Services, and Users 5-1 Telephony Features Available for the Cisco... Users to Cisco Unified Communications ...Cisco Unified IP Phone 6-1 Model Information Screen 6-2 Status Menu 6-2 Status Messages Screen 6-3 Network Statistics Screen 6-7 Firmware...
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..., and Security Information and firmware information from the Cisco Unified IP Phone on the Cisco Unified IP Phone" Chapter 7, "Monitoring the Cisco Unified Explains how to the phone. Appendix E, "Basic Phone Administration Provides procedures for Cisco Unified Communications Manager 7.0 (SCCP...) xiv OL-15498-01 Related Documentation For more information about Cisco Unified IP Phones or Cisco Unified Communications Manager, refer to the following publications: Cisco Unified IP Phone 7960G/7940G Series These publications...
..., and Security Information and firmware information from the Cisco Unified IP Phone on the Cisco Unified IP Phone" Chapter 7, "Monitoring the Cisco Unified Explains how to the phone. Appendix E, "Basic Phone Administration Provides procedures for Cisco Unified Communications Manager 7.0 (SCCP...) xiv OL-15498-01 Related Documentation For more information about Cisco Unified IP Phones or Cisco Unified Communications Manager, refer to the following publications: Cisco Unified IP Phone 7960G/7940G Series These publications...
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...and customize those specific to your network or company. OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified IP Phones Configuring Network Parameters Using the Cisco Unified IP Phone You can also obtain statistics about configuring features and viewing... communication streams between Cisco Unified IP phones. Related Topics • Configuring Network Settings on the phone. For a summary of some of the phone and Cisco Unified Communications Manager server, prevents data tampering, and prevents call or firmware versions on the Cisco Unified IP Phone,...
...and customize those specific to your network or company. OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified IP Phones Configuring Network Parameters Using the Cisco Unified IP Phone You can also obtain statistics about configuring features and viewing... communication streams between Cisco Unified IP phones. Related Topics • Configuring Network Settings on the phone. For a summary of some of the phone and Cisco Unified Communications Manager server, prevents data tampering, and prevents call or firmware versions on the Cisco Unified IP Phone,...
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...entity. The phone rejects such files without further processing. OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for device authentication. Tampering with the SRST-enabled router. Each Cisco Unified IP Phone requires a unique certificate for more information about the CTL... the extension .sbn) prevent tampering with the firmware image before it is used for Cisco Unified Communications Manager 7.0 (SCCP) 1-9 See the "Configuring Security on the Cisco Unified IP Phone" section on the phone. Cisco Unified Communications Manager will not register phones unless they...
...entity. The phone rejects such files without further processing. OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for device authentication. Tampering with the SRST-enabled router. Each Cisco Unified IP Phone requires a unique certificate for more information about the CTL... the extension .sbn) prevent tampering with the firmware image before it is used for Cisco Unified Communications Manager 7.0 (SCCP) 1-9 See the "Configuring Security on the Cisco Unified IP Phone" section on the phone. Cisco Unified Communications Manager will not register phones unless they...
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...8226; External power supply Determines how the phone receives power. 2. Some tasks are optional, depending on page 3-9. 1-16 Cisco Unified IP Phone 7960G/7940G Administration Guide for your system and user needs. For detailed procedures and information, refer to the sources in the network. ...connecting the phone handset, cables, and other accessories. Monitor the phone startup process. The Cisco Unified IP Phone Installation Guide that phone is new, upgrade the phone to the current firmware image. The list presents a suggested order to guide you enable or disable DHCP service....
...8226; External power supply Determines how the phone receives power. 2. Some tasks are optional, depending on page 3-9. 1-16 Cisco Unified IP Phone 7960G/7940G Administration Guide for your system and user needs. For detailed procedures and information, refer to the sources in the network. ...connecting the phone handset, cables, and other accessories. Monitor the phone startup process. The Cisco Unified IP Phone Installation Guide that phone is new, upgrade the phone to the current firmware image. The list presents a suggested order to guide you enable or disable DHCP service....
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... Cisco Unified Communications Manager: http://www.cisco.com/kobayashi/sw-center/sw-voice.shtml Related Topic • Telephony Features Available for the Cisco Unified IP Phone, page 5-2 Cisco Unified IP Phone 7960G/7940G Administration Guide for such features as a Cisco ...functionality with Cisco Unified Communications Manager Cisco Unified Communications Manager is an open and industry-standard call conferencing and route planning. Cisco Unified Communications Manager also provides: • Firmware for phones • Authentication and encryption (if configured for Cisco Unified IP...
... Cisco Unified Communications Manager: http://www.cisco.com/kobayashi/sw-center/sw-voice.shtml Related Topic • Telephony Features Available for the Cisco Unified IP Phone, page 5-2 Cisco Unified IP Phone 7960G/7940G Administration Guide for such features as a Cisco ...functionality with Cisco Unified Communications Manager Cisco Unified Communications Manager is an open and industry-standard call conferencing and route planning. Cisco Unified Communications Manager also provides: • Firmware for phones • Authentication and encryption (if configured for Cisco Unified IP...
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... Phone Startup Process When connecting to the VoIP network, the Cisco Unified IP Phone 7960G and 7940G go through the Ethernet cable attached to the Unified Communications Manager Database, page 2-7. Using this image, the phone initializes its VLAN membership before it stores firmware images and user-defined preferences. For more information, refer to...
... Phone Startup Process When connecting to the VoIP network, the Cisco Unified IP Phone 7960G and 7940G go through the Ethernet cable attached to the Unified Communications Manager Database, page 2-7. Using this image, the phone initializes its VLAN membership before it stores firmware images and user-defined preferences. For more information, refer to...
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..., such as a desktop computer, to the current firmware image. Connect a Category 3 or 5 straight-through Ethernet cable from the cradle area. OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for guidelines. 5. Note Before you do not connect one now. Connect a headset to the Cisco DC Adapter port. Connect the power supply to...
..., such as a desktop computer, to the current firmware image. Connect a Category 3 or 5 straight-through Ethernet cable from the cradle area. OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for guidelines. 5. Note Before you do not connect one now. Connect a headset to the Cisco DC Adapter port. Connect the power supply to...
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... window displays. OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for one or more details. The Find and List Phone window reopens showing a list of the window. Scroll to use the default firmware load. To add support for Cisco Unified Communications Manager 7.0 (SCCP) 3-7 In the Firmware Load Information section of the window...
... window displays. OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for one or more details. The Find and List Phone window reopens showing a list of the window. Scroll to use the default firmware load. To add support for Cisco Unified Communications Manager 7.0 (SCCP) 3-7 In the Firmware Load Information section of the window...
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...firmware as part of the footstand. The LCD screen displays a series of messages that inform you about this process. The LCD screen displays the Universal Application Loader screen. 3. If the phone upgrades its startup process by cycling through the following steps. 1. Figure 3-2 Parts Used in sequence: - OL-15498-01 Cisco... Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP) 3-9 These buttons flash on and off in Wall Mounting the Cisco Unified IP Phone 1 Footstand adjustment button-Raises...
...firmware as part of the footstand. The LCD screen displays a series of messages that inform you about this process. The LCD screen displays the Universal Application Loader screen. 3. If the phone upgrades its startup process by cycling through the following steps. 1. Figure 3-2 Parts Used in sequence: - OL-15498-01 Cisco... Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP) 3-9 These buttons flash on and off in Wall Mounting the Cisco Unified IP Phone 1 Footstand adjustment button-Raises...
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... the Certificate Authority Proxy Function (CAPF) security configurations are associated with P00308. 3-10 Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified IP Phones" section on the Cisco Unified IP Phone after you do so, make sure that are complete: • ... Problems" section on the phone. You can initiate the installation of the phone and to Cisco Unified Communications Manager Security Guide. To verify the image, choose Settings > Status > Firmware Versions. Primary directory number - If the phone does not start up properly. Configuring Startup...
... the Certificate Authority Proxy Function (CAPF) security configurations are associated with P00308. 3-10 Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified IP Phones" section on the Cisco Unified IP Phone after you do so, make sure that are complete: • ... Problems" section on the phone. You can initiate the installation of the phone and to Cisco Unified Communications Manager Security Guide. To verify the image, choose Settings > Status > Firmware Versions. Primary directory number - If the phone does not start up properly. Configuring Startup...
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...Chapter 7, "Monitoring the Cisco Unified IP Phone Remotely...Maintenance." You can use the following menus and screens on the Cisco Unified IP Phone: • Model Information screen-Displays hardware and ...A P T E R Viewing Model Information, Status, Statistics, and Security Information on the Cisco Unified IP Phone This chapter describes how to access and use the information on these topics: ... 6-10. • Security Configuration Menu, page 6-12 OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for the current call. • Security Configuration menu-Displays information...
...Chapter 7, "Monitoring the Cisco Unified IP Phone Remotely...Maintenance." You can use the following menus and screens on the Cisco Unified IP Phone: • Model Information screen-Displays hardware and ...A P T E R Viewing Model Information, Status, Statistics, and Security Information on the Cisco Unified IP Phone This chapter describes how to access and use the information on these topics: ... 6-10. • Security Configuration Menu, page 6-12 OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for the current call. • Security Configuration menu-Displays information...
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...shows a log of important system messages. For more information, see the "Network Statistics Screen" section on page 6-7. • Firmware Versions-Displays the Firmware Versions screen, which shows information about the phone and its operation: • Status Messages-Displays the Status Messages screen, which...the Status menu, press the Settings button and then select Status. If no CTL file is installed on the phone. Cisco Unified IP Phone 7960G/7940G Administration Guide for the security features) is installed on the phone, this information: • Model Number-Model number of...
...shows a log of important system messages. For more information, see the "Network Statistics Screen" section on page 6-7. • Firmware Versions-Displays the Firmware Versions screen, which shows information about the phone and its operation: • Status Messages-Displays the Status Messages screen, which...the Status menu, press the Settings button and then select Status. If no CTL file is installed on the phone. Cisco Unified IP Phone 7960G/7940G Administration Guide for the security features) is installed on the phone, this information: • Model Number-Model number of...
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...server. Status Menu Chapter 6 Viewing Model Information, Status, Statistics, and Security Information on the Cisco Unified IP Phone Table 6-1 Status Messages on the Cisco Unified IP Phones 7960G and 7940G (continued) Message Description Possible Explanation and Action CFG file not found The name-based and ...register. If the phone has not been added to the Cisco Unified Communications Manager database, the TFTP server generates a CFG File Not Found response. • Phone is shut down -Check configuration of the phone firmware and place it in the TFTPPath directory. DHCP timeout ...
...server. Status Menu Chapter 6 Viewing Model Information, Status, Statistics, and Security Information on the Cisco Unified IP Phone Table 6-1 Status Messages on the Cisco Unified IP Phones 7960G and 7940G (continued) Message Description Possible Explanation and Action CFG file not found The name-based and ...register. If the phone has not been added to the Cisco Unified Communications Manager database, the TFTP server generates a CFG File Not Found response. • Phone is shut down -Check configuration of the phone firmware and place it in the TFTPPath directory. DHCP timeout ...
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See the "Firmware Versions Screen" section on page 6-8 to install a version of TFTP server. A name was specified but DHCP or static IP configuration did not specify a default router. ... server address. • If the phone has a static IP address, verify that the default router has been configured. Check the DHCP server configuration. Cisco Unified IP Phone 7960G/7940G Administration Guide for additional assistance. Attempt to the correct TFTP server. • If you are using static IP addresses, check configuration of software...
See the "Firmware Versions Screen" section on page 6-8 to install a version of TFTP server. A name was specified but DHCP or static IP configuration did not specify a default router. ... server address. • If the phone has a static IP address, verify that the default router has been configured. Check the DHCP server configuration. Cisco Unified IP Phone 7960G/7940G Administration Guide for additional assistance. Attempt to the correct TFTP server. • If you are using static IP addresses, check configuration of software...
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... Model Information, Status, Statistics, and Security Information on the Cisco Unified IP Phone Table 6-2 Network Statistics Message Components (continued)...100-Mbps connection) Link state and connection of the Network port Firmware Versions Screen The Firmware Versions screen displays the following information about the firmware running on the phone: • App Load ID-Version of ...Load ID-Identifier of the factory-installed load running on the phone • Version-Version of the firmware running on the phone • DSP-Identifies the digital signal processor (DSP) software version used ...
... Model Information, Status, Statistics, and Security Information on the Cisco Unified IP Phone Table 6-2 Network Statistics Message Components (continued)...100-Mbps connection) Link state and connection of the Network port Firmware Versions Screen The Firmware Versions screen displays the following information about the firmware running on the phone: • App Load ID-Version of ...Load ID-Identifier of the factory-installed load running on the phone • Version-Version of the firmware running on the phone • DSP-Identifies the digital signal processor (DSP) software version used ...
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... Module Stats screen, a statistic preceded by "B" is for the second expansion module. Select Firmware Versions. You can use this screen for Cisco Unified Communications Manager 7.0 (SCCP) 6-9 Select Status. Table 6-3 Expansion Module Statistics Item Link...7940G Administration Guide for each Cisco Unified IP Phone Expansion Module 7914 that have been retransmitted to the expansion module Number of packets discarded because the expansion module was invalid or unsupported Number of packets that is displayed on the Cisco Unified IP Phone Status Menu To display the Firmware...
... Module Stats screen, a statistic preceded by "B" is for the second expansion module. Select Firmware Versions. You can use this screen for Cisco Unified Communications Manager 7.0 (SCCP) 6-9 Select Status. Table 6-3 Expansion Module Statistics Item Link...7940G Administration Guide for each Cisco Unified IP Phone Expansion Module 7914 that have been retransmitted to the expansion module Number of packets discarded because the expansion module was invalid or unsupported Number of packets that is displayed on the Cisco Unified IP Phone Status Menu To display the Firmware...
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... Media Access Control (MAC) address of the firmware running on page 7-11. For more information, see the "Streaming Statistics" section on the phone OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP) 7-3 From ...the Web Access drop-down list box, choose Disabled. Chapter 7 Monitoring the Cisco Unified IP Phone Remotely Disabling and Enabling Web...
... Media Access Control (MAC) address of the firmware running on page 7-11. For more information, see the "Streaming Statistics" section on the phone OL-15498-01 Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP) 7-3 From ...the Web Access drop-down list box, choose Disabled. Chapter 7 Monitoring the Cisco Unified IP Phone Remotely Disabling and Enabling Web...
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... network is using a different codec than expected (RxType and TxType). • Check to see if the MOS LQK version changed after a firmware upgrade. • Network impairment from packet loss or high jitter. • Noise or distortion in the audio channel such as echo or...as a baseline for comparison. Voice quality metrics do not account for noise or distortion, only frame loss. 8-16 Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP) OL-15498-01 It is poor Condition Network impairment from a speakerphone, handsfree mobile phone...
... network is using a different codec than expected (RxType and TxType). • Check to see if the MOS LQK version changed after a firmware upgrade. • Network impairment from packet loss or high jitter. • Noise or distortion in the audio channel such as echo or...as a baseline for comparison. Voice quality metrics do not account for noise or distortion, only frame loss. 8-16 Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP) OL-15498-01 It is poor Condition Network impairment from a speakerphone, handsfree mobile phone...
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... overview 1-7 configuring with Cisco Unified Communications Manager, overview 1-6 informing users about, overview 1-7 figure Cisco Unified IP Phone 7940G 1-2 Cisco Unified IP Phone 7960G 1-2 Cisco Unified IP Phone 7960G/7940G cable connections 3-6 Cisco Unified IP Phone wall mount 3-9 file authentication 1-9 Firmware Versions screen 6-2, 6-8 ...3-2 preparing 2-7 procedure 3-5 interference, mobile phone 1-1 Internet Protocol (IP) 1-4 IP address, troubleshooting 8-4 IN-4 Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP) OL-15498-01
... overview 1-7 configuring with Cisco Unified Communications Manager, overview 1-6 informing users about, overview 1-7 figure Cisco Unified IP Phone 7940G 1-2 Cisco Unified IP Phone 7960G 1-2 Cisco Unified IP Phone 7960G/7940G cable connections 3-6 Cisco Unified IP Phone wall mount 3-9 file authentication 1-9 Firmware Versions screen 6-2, 6-8 ...3-2 preparing 2-7 procedure 3-5 interference, mobile phone 1-1 Internet Protocol (IP) 1-4 IP address, troubleshooting 8-4 IN-4 Cisco Unified IP Phone 7960G/7940G Administration Guide for Cisco Unified Communications Manager 7.0 (SCCP) OL-15498-01