Administration Guide
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Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-14641-01
Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-14641-01
Administration Guide
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...Class B digital device in accordance with FCC requirements for Cisco Unified Communications Manager 6.1 © 2007 Cisco Systems, Inc. In that event, your equipment is a trademark or registered trademark of Cisco Systems, Inc. You can radiate radio-frequency energy and,... Academy, Network Registrar, PIX, ProConnect, ScriptShare, SMARTnet, StackWise, The Fastest Way to comply with Cisco's installation instructions, it off. All other countries. Cisco Unified IP Phone 7965G and 7945G Administration Guide for Class A or Class B digital devices. THE SOFTWARE LICENSE AND LIMITED ...
...Class B digital device in accordance with FCC requirements for Cisco Unified Communications Manager 6.1 © 2007 Cisco Systems, Inc. In that event, your equipment is a trademark or registered trademark of Cisco Systems, Inc. You can radiate radio-frequency energy and,... Academy, Network Registrar, PIX, ProConnect, ScriptShare, SMARTnet, StackWise, The Fastest Way to comply with Cisco's installation instructions, it off. All other countries. Cisco Unified IP Phone 7965G and 7945G Administration Guide for Class A or Class B digital devices. THE SOFTWARE LICENSE AND LIMITED ...
Administration Guide
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...and Installing Cisco Unified IP Phones 1-17 Configuring Cisco Unified IP Phones in Cisco Unified Communications Manager 1-18 Checklist for Configuring the Cisco Unified IP Phone 7965G and 7945G in Cisco Unified Communications Manager 1-19 Installing Cisco Unified IP Phones 1-21 Checklist for Installing the Cisco Unified IP Phone 7965G and 7945G 1-22 Preparing to Install the Cisco Unified IP Phone on Your Network 2-1 Understanding Interactions with Other Cisco Unified IP Communications Products 2-1 Understanding How the Cisco Unified IP Phone Interacts with Cisco Unified Communications Manager...
...and Installing Cisco Unified IP Phones 1-17 Configuring Cisco Unified IP Phones in Cisco Unified Communications Manager 1-18 Checklist for Configuring the Cisco Unified IP Phone 7965G and 7945G in Cisco Unified Communications Manager 1-19 Installing Cisco Unified IP Phones 1-21 Checklist for Installing the Cisco Unified IP Phone 7965G and 7945G 1-22 Preparing to Install the Cisco Unified IP Phone on Your Network 2-1 Understanding Interactions with Other Cisco Unified IP Communications Products 2-1 Understanding How the Cisco Unified IP Phone Interacts with Cisco Unified Communications Manager...
Administration Guide
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... 3-5 Using External Devices with Your Cisco Unified IP Phone 3-6 Installing the Cisco Unified IP Phone 3-6 Attaching the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) 3-8 Adjusting the Placement of the Cisco Unified IP Phone 3-9 Adjusting Cisco Unified IP Phone Footstand and Phone Height 3-9 Securing the Phone with a Cable Lock 3-10 Mounting the Phone to the Wall 3-10 Verifying the Phone Startup Process 3-12 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 vi OL-14641...
... 3-5 Using External Devices with Your Cisco Unified IP Phone 3-6 Installing the Cisco Unified IP Phone 3-6 Attaching the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) 3-8 Adjusting the Placement of the Cisco Unified IP Phone 3-9 Adjusting Cisco Unified IP Phone Footstand and Phone Height 3-9 Securing the Phone with a Cable Lock 3-10 Mounting the Phone to the Wall 3-10 Verifying the Phone Startup Process 3-12 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 vi OL-14641...
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Contents 4 C H A P T E R 5 C H A P T E R OL-14641-01 Configuring Startup Network Settings 3-13 Configuring Security on the Cisco Unified IP Phone 3-13 Configuring Settings on the Cisco Unified IP Phone 4-1 Configuration Menus on the Cisco Unified IP Phone 7965G and 7945G 4-1 Displaying a Configuration Menu 4-2 Unlocking and Locking Options 4-3 Editing Values 4-3 Overview of Options Configurable from a Phone 4-4 Network Configuration Menu 4-5 Device Configuration Menu 4-11 CallManager Configuration menu 4-11 SIP Configuration...
Contents 4 C H A P T E R 5 C H A P T E R OL-14641-01 Configuring Startup Network Settings 3-13 Configuring Security on the Cisco Unified IP Phone 3-13 Configuring Settings on the Cisco Unified IP Phone 4-1 Configuration Menus on the Cisco Unified IP Phone 7965G and 7945G 4-1 Displaying a Configuration Menu 4-2 Unlocking and Locking Options 4-3 Editing Values 4-3 Overview of Options Configurable from a Phone 4-4 Network Configuration Menu 4-5 Device Configuration Menu 4-11 CallManager Configuration menu 4-11 SIP Configuration...
Administration Guide
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... Configuring the Idle Display 6-7 Automatically Disabling the Cisco Unified IP Phone Screen 6-8 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone 7-1 Model Information Screen 7-2 Status Menu 7-2 ...Phones Only) 7-10 Call Statistics Screen 7-11 Monitoring the Cisco Unified IP Phone Remotely 8-1 Accessing the Web Page for a Phone 8-2 Disabling and Enabling Web Page Access 8-3 Device Information 8-3 Network Configuration 8-4 Network Statistics 8-8 Device Logs 8-11 Streaming Statistics 8-11 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified...
... Configuring the Idle Display 6-7 Automatically Disabling the Cisco Unified IP Phone Screen 6-8 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone 7-1 Model Information Screen 7-2 Status Menu 7-2 ...Phones Only) 7-10 Call Statistics Screen 7-11 Monitoring the Cisco Unified IP Phone Remotely 8-1 Accessing the Web Page for a Phone 8-2 Disabling and Enabling Web Page Access 8-3 Device Information 8-3 Network Configuration 8-4 Network Statistics 8-8 Device Logs 8-11 Streaming Statistics 8-11 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified...
Administration Guide
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... the Cisco Unified IP Phone 9-14 Performing a Basic Reset 9-14 Performing a Factory Reset 9-15 Using the Quality Report Tool 9-16 Monitoring the Voice Quality of Calls 9-16 Using Voice Quality Metrics 9-17 Troubleshooting Tips 9-18 Where to Go for More Troubleshooting Information 9-18 Cleaning the Cisco Unified IP Phone 9-19 OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified...
... the Cisco Unified IP Phone 9-14 Performing a Basic Reset 9-14 Performing a Factory Reset 9-15 Using the Quality Report Tool 9-16 Monitoring the Voice Quality of Calls 9-16 Using Voice Quality Metrics 9-17 Troubleshooting Tips 9-18 Where to Go for More Troubleshooting Information 9-18 Cleaning the Cisco Unified IP Phone 9-19 OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified...
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... on the Phone A-1 How Users Get Copies of Cisco Unified IP Phone Manuals A-2 Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials (SCCP Phones Only) A-2 How Users Subscribe to Services and Configure Phone Features A-3 How Users Access a Voice Messaging System A-3 How Users Configure Personal Directory Entries A-4 Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer A-4 Feature Support by Protocol for the Cisco Unified IP Phone 7965G and 7945G...
... on the Phone A-1 How Users Get Copies of Cisco Unified IP Phone Manuals A-2 Accessing Cisco 7900 Series Unified IP Phone eLearning Tutorials (SCCP Phones Only) A-2 How Users Subscribe to Services and Configure Phone Features A-3 How Users Access a Voice Messaging System A-3 How Users Configure Personal Directory Entries A-4 Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer A-4 Feature Support by Protocol for the Cisco Unified IP Phone 7965G and 7945G...
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... close interaction between the Cisco Unified IP Phone and Cisco Unified Communications Manager, many of the tasks in the Cisco Unified IP Phone 7965G and 7945G on a Voice-over-IP (VoIP) network. Organization This manual is organized as follows: Chapter 1, "An Overview of the Cisco Unified IP Phone" Chapter 2, "Preparing to Install the Cisco Unified IP Phone on the network. Preface Overview Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 provides the...
... close interaction between the Cisco Unified IP Phone and Cisco Unified Communications Manager, many of the tasks in the Cisco Unified IP Phone 7965G and 7945G on a Voice-over-IP (VoIP) network. Organization This manual is organized as follows: Chapter 1, "An Overview of the Cisco Unified IP Phone" Chapter 2, "Preparing to Install the Cisco Unified IP Phone on the network. Preface Overview Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 provides the...
Administration Guide
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... URL: http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html • Cisco Unified IP Phone 7965 Series Phone Guide • Cisco Unified IP Phone Features A-Z Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 xii OL-14641-01 Related Documentation For more information about their Cisco Unified IP Phones. Chapter 8, "Monitoring the Cisco Unified IP Phone Remotely" Describes the information that you can obtain from the Cisco Unified IP Phone. Appendix C, "Supporting...
... URL: http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html • Cisco Unified IP Phone 7965 Series Phone Guide • Cisco Unified IP Phone Features A-Z Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 xii OL-14641-01 Related Documentation For more information about their Cisco Unified IP Phones. Chapter 8, "Monitoring the Cisco Unified IP Phone Remotely" Describes the information that you can obtain from the Cisco Unified IP Phone. Appendix C, "Supporting...
Administration Guide
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... brackets are grouped in braces and separated by sending email to comply with applicable laws and regulations. OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 xiii A summary of Cisco cryptographic products does not imply third-party authority to United States and local country laws governing import, export, transfer and...
... brackets are grouped in braces and separated by sending email to comply with applicable laws and regulations. OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 xiii A summary of Cisco cryptographic products does not imply third-party authority to United States and local country laws governing import, export, transfer and...
Administration Guide
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... device. You are in a situation that accompanied this situation, you might do something that could cause bodily injury. Statement 1071 Cisco Unified IP Phone 7965G and 7945G Administration Guide for example, the key combination ^D in a screen display means hold down the Control key while you ...in the publication. Nonprinting characters, such as passwords are in screen font. The symbol ^ represents the key labeled Control-for Cisco Unified Communications Manager 6.1 xiv OL-14641-01 Warnings use quotation marks around the string or the string will include the quotation marks...
... device. You are in a situation that accompanied this situation, you might do something that could cause bodily injury. Statement 1071 Cisco Unified IP Phone 7965G and 7945G Administration Guide for example, the key combination ^D in a screen display means hold down the Control key while you ...in the publication. Nonprinting characters, such as passwords are in screen font. The symbol ^ represents the key labeled Control-for Cisco Unified Communications Manager 6.1 xiv OL-14641-01 Warnings use quotation marks around the string or the string will include the quotation marks...
Administration Guide
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..., including access to a Cisco Unified IP Phone might cause interference. This chapter includes the following topics: • Understanding the Cisco Unified IP Phone 7965G and 7945G, page 1-2 • What Networking Protocols Are Used?, page 1-4 • What Features are Supported on the Cisco Unified IP Phone 7965G and 7945G?, page 1-7 • Understanding Security Features for Cisco Unified Communications Manager 6.1 1-1 1 C H A P T E R An Overview of the Cisco Unified IP Phone The Cisco Unified IP Phone 7965G and 7945G are...
..., including access to a Cisco Unified IP Phone might cause interference. This chapter includes the following topics: • Understanding the Cisco Unified IP Phone 7965G and 7945G, page 1-2 • What Networking Protocols Are Used?, page 1-4 • What Features are Supported on the Cisco Unified IP Phone 7965G and 7945G?, page 1-7 • Understanding Security Features for Cisco Unified Communications Manager 6.1 1-1 1 C H A P T E R An Overview of the Cisco Unified IP Phone The Cisco Unified IP Phone 7965G and 7945G are...
Administration Guide
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... the Cisco Unified IP Phone 7965G. Figure 1-1 Cisco Unified IP Phone 7965G 2 1 3 16 184913 4 5 6 7 8 9 15 14 13 12 11 10 Figure 1-2 Cisco Unified IP Phone 7945G 2 1 3 16 1 15 14 4 5 6 7 8 9 13 12 11 10 184912 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 1-2 OL-14641-01 Understanding the Cisco Unified IP Phone 7965G and 7945G Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7965G and 7945G Figure 1-1 shows the main components of the Cisco Unified IP Phone...
... the Cisco Unified IP Phone 7965G. Figure 1-1 Cisco Unified IP Phone 7965G 2 1 3 16 184913 4 5 6 7 8 9 15 14 13 12 11 10 Figure 1-2 Cisco Unified IP Phone 7945G 2 1 3 16 1 15 14 4 5 6 7 8 9 13 12 11 10 184912 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 1-2 OL-14641-01 Understanding the Cisco Unified IP Phone 7965G and 7945G Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7965G and 7945G Figure 1-1 shows the main components of the Cisco Unified IP Phone...
Administration Guide
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... reverting call logs and directories. 6 Help button Activates the Help menu. 7 Settings button Opens/closes the Settings menu. No color-Ready for Cisco Unified Communications Manager 6.1 1-3 OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for input 4 Messages button Green steady-Sleep mode Auto-dials your voice message service (varies by service). 5 Directories button...
... reverting call logs and directories. 6 Help button Activates the Help menu. 7 Settings button Opens/closes the Settings menu. No color-Ready for Cisco Unified Communications Manager 6.1 1-3 OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for input 4 Messages button Green steady-Sleep mode Auto-dials your voice message service (varies by service). 5 Directories button...
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... buttons Allows you to scroll through menus and highlight items. Use the Select button to select an item that is a device-discovery protocol that the Cisco Unified IP Phone 7965G and 7945G supports. Note The Select button does not take action on the screen. Chapter 1 An Overview of Service (QoS) configuration information with the...
... buttons Allows you to scroll through menus and highlight items. Use the Select button to select an item that is a device-discovery protocol that the Cisco Unified IP Phone 7965G and 7945G supports. Note The Select button does not take action on the screen. Chapter 1 An Overview of Service (QoS) configuration information with the...
Administration Guide
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...) HTTP is enabled on the PC port. OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for troubleshooting purposes. For additional information about DHCP configurations, refer to the "Supporting 802.1X Authentication on Cisco Unified IP Phones" section on each phone locally. The Cisco Unified IP Phone supports LLDP on the phone, you must manually assign these properties to configure additional network...
...) HTTP is enabled on the PC port. OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for troubleshooting purposes. For additional information about DHCP configurations, refer to the "Supporting 802.1X Authentication on Cisco Unified IP Phones" section on each phone locally. The Cisco Unified IP Phone supports LLDP on the phone, you must manually assign these properties to configure additional network...
Administration Guide
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... discovery Power management Inventory management For more information, see the LLDP-MED and Cisco Discovery Protocol white paper: http://www.cisco.com/en/US/tech/tk652/tk701/technologie s_white_paper0900aecd804cd46d.shtml CPPDP is a standard protocol for Cisco Unified Communications Manager 6.1 1-6 OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for transporting real-time data, such as interactive...
... discovery Power management Inventory management For more information, see the LLDP-MED and Cisco Discovery Protocol white paper: http://www.cisco.com/en/US/tech/tk652/tk701/technologie s_white_paper0900aecd804cd46d.shtml CPPDP is a standard protocol for Cisco Unified Communications Manager 6.1 1-6 OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for transporting real-time data, such as interactive...
Administration Guide
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... messaging Cisco Unified IP Phones transmit and receive RTP streams, (UDP) protocol for securing and authenticating communications. When security is implemented, Cisco Unified IP Phones use TCP to connect to Cisco Unified Communications Manager and to traditional telephony features, the Cisco Unified IP Phone includes features that the Cisco Unified IP Phone supports, see the "Telephony Features Available for Cisco Unified Communications Manager 6.1 1-7 Table 1-1 Supported Networking Protocols on the Cisco Unified IP Phone 7965G and...
... messaging Cisco Unified IP Phones transmit and receive RTP streams, (UDP) protocol for securing and authenticating communications. When security is implemented, Cisco Unified IP Phones use TCP to connect to Cisco Unified Communications Manager and to traditional telephony features, the Cisco Unified IP Phone includes features that the Cisco Unified IP Phone supports, see the "Telephony Features Available for Cisco Unified Communications Manager 6.1 1-7 Table 1-1 Supported Networking Protocols on the Cisco Unified IP Phone 7965G and...
Administration Guide
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... Cisco Unified IP Phone," and see Chapter 4, "Configuring Settings on the Cisco Unified IP Phone." Cisco Unified IP Phone 7965G and 7945G Administration Guide for additional information. By using their IP phones. You can obtain detailed status information from the Cisco Unified Communications Manager Administration application. Finally, because the Cisco Unified IP Phone is a network device, you have fewer settings to access information such as DHCP, TFTP, and IP settings on the Cisco Unified IP Phone...
... Cisco Unified IP Phone," and see Chapter 4, "Configuring Settings on the Cisco Unified IP Phone." Cisco Unified IP Phone 7965G and 7945G Administration Guide for additional information. By using their IP phones. You can obtain detailed status information from the Cisco Unified Communications Manager Administration application. Finally, because the Cisco Unified IP Phone is a network device, you have fewer settings to access information such as DHCP, TFTP, and IP settings on the Cisco Unified IP Phone...