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... a Headset 3-5 Using External Devices with Your Cisco Unified IP Phone 3-6 Installing the Cisco Unified IP Phone 3-6 Attaching the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) 3-8 Adjusting the Placement of the Cisco Unified IP Phone 3-9 Adjusting Cisco Unified IP Phone Footstand and Phone Height 3-9 Securing the Phone with a Cable Lock 3-10 Mounting the Phone to the Wall 3-10 Verifying the Phone Startup Process 3-12 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 vi OL-14641-01
... a Headset 3-5 Using External Devices with Your Cisco Unified IP Phone 3-6 Installing the Cisco Unified IP Phone 3-6 Attaching the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) 3-8 Adjusting the Placement of the Cisco Unified IP Phone 3-9 Adjusting Cisco Unified IP Phone Footstand and Phone Height 3-9 Securing the Phone with a Cable Lock 3-10 Mounting the Phone to the Wall 3-10 Verifying the Phone Startup Process 3-12 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 vi OL-14641-01
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... Screen 7-9 Firmware Versions Screen 7-10 Expansion Module(s) Screen (SCCP Phones Only) 7-10 Call Statistics Screen 7-11 Monitoring the Cisco Unified IP Phone Remotely 8-1 Accessing the Web Page for a Phone 8-2 Disabling and Enabling Web Page Access 8-3 Device Information 8-3 Network Configuration 8-4 Network Statistics 8-8 Device Logs 8-11 Streaming Statistics 8-11 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 viii OL-14641-01
... Screen 7-9 Firmware Versions Screen 7-10 Expansion Module(s) Screen (SCCP Phones Only) 7-10 Call Statistics Screen 7-11 Monitoring the Cisco Unified IP Phone Remotely 8-1 Accessing the Web Page for a Phone 8-2 Disabling and Enabling Web Page Access 8-3 Device Information 8-3 Network Configuration 8-4 Network Statistics 8-8 Device Logs 8-11 Streaming Statistics 8-11 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 viii OL-14641-01
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... Not Been Intentionally Reset 9-8 Eliminating DNS or Other Connectivity Errors 9-8 Checking Power Connection 9-8 Troubleshooting Cisco Unified IP Phone Security 9-9 General Troubleshooting Tips 9-10 General Troubleshooting Tips for the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) 9-14 Resetting or Restoring the Cisco Unified IP Phone 9-14 Performing a Basic Reset 9-14 Performing a Factory Reset 9-15 Using the Quality Report Tool 9-16 Monitoring the Voice...
... Not Been Intentionally Reset 9-8 Eliminating DNS or Other Connectivity Errors 9-8 Checking Power Connection 9-8 Troubleshooting Cisco Unified IP Phone Security 9-9 General Troubleshooting Tips 9-10 General Troubleshooting Tips for the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) 9-14 Resetting or Restoring the Cisco Unified IP Phone 9-14 Performing a Basic Reset 9-14 Performing a Factory Reset 9-15 Using the Quality Report Tool 9-16 Monitoring the Voice...
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Preface • Cisco Unified IP Phone Expansion Module 7914 Phone Guide • Installing the Wall Mount Kit for the Cisco Unified IP Phone • Regulatory Compliance and Safety Information for the Cisco Unified IP Phone 7900 Series Cisco Unified Communications Manager Administration Related publications are available at the following URL: http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html Cisco Unified Communications Manager Business Edition Related publications are...
Preface • Cisco Unified IP Phone Expansion Module 7914 Phone Guide • Installing the Wall Mount Kit for the Cisco Unified IP Phone • Regulatory Compliance and Safety Information for the Cisco Unified IP Phone 7900 Series Cisco Unified Communications Manager Administration Related publications are available at the following URL: http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html Cisco Unified Communications Manager Business Edition Related publications are...
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... 3 Add a Cisco Unified IP Phone Expansion Module See the "Attaching the Cisco Unified IP Phone 7914 to the phone. Adds the device with directory numbers to the Cisco Unified IP Phone 7965G and 7945G Expansion Module 7914 (SCCP Phones Only)" section (optional). See the "Verifying the Phone Startup Process" section on your system and user needs. Step 2 Assemble the phone, adjust phone placement, and connect the network cable. Extends functionality of a Cisco Unified IP Phone Cisco Unified IP Phone 7965G and...
... 3 Add a Cisco Unified IP Phone Expansion Module See the "Attaching the Cisco Unified IP Phone 7914 to the phone. Adds the device with directory numbers to the Cisco Unified IP Phone 7965G and 7945G Expansion Module 7914 (SCCP Phones Only)" section (optional). See the "Verifying the Phone Startup Process" section on your system and user needs. Step 2 Assemble the phone, adjust phone placement, and connect the network cable. Extends functionality of a Cisco Unified IP Phone Cisco Unified IP Phone 7965G and...
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... Cisco Unified IP Phone This chapter includes the following topics, which help you install the Cisco Unified IP Phone 7965G and 7945G on an IP telephony network: • Before You Begin, page 3-1 • Understanding the Cisco Unified IP Phone 7965G and 7945G Components, page 3-3 • Installing the Cisco Unified IP Phone, page 3-6 • Attaching the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only), page 3-8 • Adjusting the Placement of the Cisco Unified IP Phone, page 3-9 • Verifying the Phone...
... Cisco Unified IP Phone This chapter includes the following topics, which help you install the Cisco Unified IP Phone 7965G and 7945G on an IP telephony network: • Before You Begin, page 3-1 • Understanding the Cisco Unified IP Phone 7965G and 7945G Components, page 3-3 • Installing the Cisco Unified IP Phone, page 3-6 • Attaching the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only), page 3-8 • Adjusting the Placement of the Cisco Unified IP Phone, page 3-9 • Verifying the Phone...
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...; After the phone is configured in Cisco Unified Communications Manager. Cisco Unified IP Phone 7965G and 7945G Administration Guide for details. You can be attached to an SCCP Cisco Unified IP Phone 7965G to extend the number of the Cisco Unified IP Phone, page 3-9 • Configuring Startup Network Settings, page 3-13 Attaching the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) The Cisco Unified IP Phone Expansion Module 7914 can attach one or two Cisco Unified IP Phone Expansion Module 7914s to a Cisco Unified IP Phone 7965G by using...
...; After the phone is configured in Cisco Unified Communications Manager. Cisco Unified IP Phone 7965G and 7945G Administration Guide for details. You can be attached to an SCCP Cisco Unified IP Phone 7965G to extend the number of the Cisco Unified IP Phone, page 3-9 • Configuring Startup Network Settings, page 3-13 Attaching the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) The Cisco Unified IP Phone Expansion Module 7914 can attach one or two Cisco Unified IP Phone Expansion Module 7914s to a Cisco Unified IP Phone 7965G by using...
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... footstand adjustment plate on the Cisco Unified IP Phone Expansion Module 7914. Adjusting Cisco Unified IP Phone Footstand and Phone Height You can configure speed dial buttons and program buttons to access phone services on the Cisco Unified IP Phone to take effect. The Phone Configuration window displays. Procedure Step 1 Push in the Module 2 field, choose 7914 14-Button Line Expansion Module. OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for...
... footstand adjustment plate on the Cisco Unified IP Phone Expansion Module 7914. Adjusting Cisco Unified IP Phone Footstand and Phone Height You can configure speed dial buttons and program buttons to access phone services on the Cisco Unified IP Phone to take effect. The Phone Configuration window displays. Procedure Step 1 Push in the Module 2 field, choose 7914 14-Button Line Expansion Module. OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for...
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... information, see the "Expansion Module(s) Screen (SCCP Phones Only)" section on the Cisco Unified IP Phone Status Menu • Expansion Module(s)-(SCCP phones only) Displays the Expansion Module(s) screen, which shows information about the Cisco Unified IP Phone Expansion Module 7914, if connected to address errors. You can take to the phone. Chapter 7 Viewing Model... access this screen at any time, even if the phone has not finished starting up. OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 7-3
... information, see the "Expansion Module(s) Screen (SCCP Phones Only)" section on the Cisco Unified IP Phone Status Menu • Expansion Module(s)-(SCCP phones only) Displays the Expansion Module(s) screen, which shows information about the Cisco Unified IP Phone Expansion Module 7914, if connected to address errors. You can take to the phone. Chapter 7 Viewing Model... access this screen at any time, even if the phone has not finished starting up. OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 7-3
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... information that is displayed on the Expansion Module(s), if connected to the phone. To display the Expansion Module(s) screen, follow these steps: 7-10 Cisco Unified IP Phone 7965G and 7945G Administration Guide for each Cisco Unified IP Phone Expansion Module 7914 that is connected to and SCCP phone Identifies the digital signal processor (DSP) software version used Expansion Module(s) Screen (SCCP Phones Only) The Expansion Module(s) screen displays information about the firmware...
... information that is displayed on the Expansion Module(s), if connected to the phone. To display the Expansion Module(s) screen, follow these steps: 7-10 Cisco Unified IP Phone 7965G and 7945G Administration Guide for each Cisco Unified IP Phone Expansion Module 7914 that is connected to and SCCP phone Identifies the digital signal processor (DSP) software version used Expansion Module(s) Screen (SCCP Phones Only) The Expansion Module(s) screen displays information about the firmware...
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... Cisco Unified IP Phone Remotely." For more information about the last voice stream, follow these steps: Procedure Step 1 Press the Settings button. To exit the Expansion Module(s) screen, press the Exit softkey. A voice stream is put on the Cisco Unified IP Phone Status Menu Procedure Step 1 Step 2 Step 3 Press the Settings button. OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified...
... Cisco Unified IP Phone Remotely." For more information about the last voice stream, follow these steps: Procedure Step 1 Press the Settings button. To exit the Expansion Module(s) screen, press the Exit softkey. A voice stream is put on the Cisco Unified IP Phone Status Menu Procedure Step 1 Step 2 Step 3 Press the Settings button. OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified...
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... of the firmware running on the phone Expansion Module 1 Phone load ID for the first Cisco Unified IP Phone Expansion Module 7914, if connected to a SCCP phone Expansion Module 2 Phone load ID for the second Cisco Unified IP Phone Expansion Module 7914, if connected to a SCCP phone Hardware Revision Revision value of the phone hardware Serial Number Serial number of the phone Model Number Model number of the phone Message Waiting Indicates if there...
... of the firmware running on the phone Expansion Module 1 Phone load ID for the first Cisco Unified IP Phone Expansion Module 7914, if connected to a SCCP phone Expansion Module 2 Phone load ID for the second Cisco Unified IP Phone Expansion Module 7914, if connected to a SCCP phone Hardware Revision Revision value of the phone hardware Serial Number Serial number of the phone Model Number Model number of the phone Message Waiting Indicates if there...
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It also explains how to Go for More Troubleshooting Information, page 9-18 • Cleaning the Cisco Unified IP Phone, page 9-19 OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only), page 9-14 • Resetting or Restoring the Cisco Unified IP Phone, page 9-14 • Using the Quality Report Tool, page 9-16 • Monitoring the Voice Quality...
It also explains how to Go for More Troubleshooting Information, page 9-18 • Cleaning the Cisco Unified IP Phone, page 9-19 OL-14641-01 Cisco Unified IP Phone 7965G and 7945G Administration Guide for the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only), page 9-14 • Resetting or Restoring the Cisco Unified IP Phone, page 9-14 • Using the Quality Report Tool, page 9-16 • Monitoring the Voice Quality...
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... the Cisco Unified IP Phone Expansion Module 7914. Resetting or Restoring the Cisco Unified IP Phone There are all amber. Verify that you have made but that you have power to reset or restore various configuration and security settings. Manager. Manager. Table 9-4 describes the ways to previously saved settings, then restarts the phone. 9-14 Cisco Unified IP Phone 7965G and 7945G Administration Guide for the Cisco Unified IP Phone Expansion Module 7914...
... the Cisco Unified IP Phone Expansion Module 7914. Resetting or Restoring the Cisco Unified IP Phone There are all amber. Verify that you have made but that you have power to reset or restore various configuration and security settings. Manager. Manager. Table 9-4 describes the ways to previously saved settings, then restarts the phone. 9-14 Cisco Unified IP Phone 7965G and 7945G Administration Guide for the Cisco Unified IP Phone Expansion Module 7914...
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... Directories-Directory Dialing" "Using Call Logs and Directories-Directory Dialing" "Using Call Logs and Directories-Directory Dialing" Cisco Unified Communications Manager Assistant User Guide Cisco Unified Communications Manager Features and Services Guide Cisco Unified Communications Manager Attendant Console User Guide Cisco Unified IP Phone Expansion Module 7914 Phone Guide Cisco VT Advantage User Guide Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 B-4 OL-14641-01
... Directories-Directory Dialing" "Using Call Logs and Directories-Directory Dialing" "Using Call Logs and Directories-Directory Dialing" Cisco Unified Communications Manager Assistant User Guide Cisco Unified Communications Manager Features and Services Guide Cisco Unified Communications Manager Attendant Console User Guide Cisco Unified IP Phone Expansion Module 7914 Phone Guide Cisco VT Advantage User Guide Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 B-4 OL-14641-01
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...supported networking protocols 1-4 technical specifications D-1 troubleshooting 9-1 using LDAP directories 5-14 web page 8-1 Cisco Unified IP Phone Expansion Module 7914 attaching to phone 3-8 statistics 7-3, 7-10 troubleshooting 9-14 cleaning the Cisco Unified IP Phone 9-19 Clear softkey 7-4, 7-9 client matter codes 5-5 Communications Manager 1-5 4-11 conference 5-6...9-7 DHCP Address Released 4-9 DHCP Enabled 4-8 DHCP IP address 9-13 DHCP Server 4-5 directed call park 5-6 IN-3 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 OL-14641-01
...supported networking protocols 1-4 technical specifications D-1 troubleshooting 9-1 using LDAP directories 5-14 web page 8-1 Cisco Unified IP Phone Expansion Module 7914 attaching to phone 3-8 statistics 7-3, 7-10 troubleshooting 9-14 cleaning the Cisco Unified IP Phone 9-19 Clear softkey 7-4, 7-9 client matter codes 5-5 Communications Manager 1-5 4-11 conference 5-6...9-7 DHCP Address Released 4-9 DHCP Enabled 4-8 DHCP IP address 9-13 DHCP Server 4-5 directed call park 5-6 IN-3 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 OL-14641-01
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...PC Port option 4-24 Ethernet Information web page 8-2, 8-8 Expansion Module See Cisco Unified IP Phone Expansion Module 7914 Expansion Module(s) screen 7-3, 7-10 extension mobility 5-7 F fast dial service 5-7 feature buttons directories 1-3 help 1-3 messages 1-3 services 1-3 settings 1-3 features configuring on phone, overview 1-8 configuring with Cisco Unified Communications Manager, overview 1-8 informing users about 1-9 figure Cisco Unified IP Phone features 1-2 Cisco Unified IP Phone rear cable connections 3-7 Cisco Unified IP Phone wall mount 3-11 file authentication 1-11 file format List...
...PC Port option 4-24 Ethernet Information web page 8-2, 8-8 Expansion Module See Cisco Unified IP Phone Expansion Module 7914 Expansion Module(s) screen 7-3, 7-10 extension mobility 5-7 F fast dial service 5-7 feature buttons directories 1-3 help 1-3 messages 1-3 services 1-3 settings 1-3 features configuring on phone, overview 1-8 configuring with Cisco Unified Communications Manager, overview 1-8 informing users about 1-9 figure Cisco Unified IP Phone features 1-2 Cisco Unified IP Phone rear cable connections 3-7 Cisco Unified IP Phone wall mount 3-11 file authentication 1-11 file format List...
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...TLS Trivial File Transfer Protocol See TFTP troubleshooting Cisco Unified Communications Manager settings 9-4 Cisco Unified IP Phone 9-1 Cisco Unified IP Phone Expansion Module 7914 9-14 DHCP 9-7 DNS 9-8 DNS settings 9-4 IP addressing and routing 9-4 network connectivity 9-3 network outages 9-7 phones resetting 9-8 physical connection 9-7 services on Cisco Unified Communications Manager 9-4 TFTP settings 9-3 VLAN ... User Datagram Protocol See UDP User Locale 4-17 IN-11 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 OL-14641-01
...TLS Trivial File Transfer Protocol See TFTP troubleshooting Cisco Unified Communications Manager settings 9-4 Cisco Unified IP Phone 9-1 Cisco Unified IP Phone Expansion Module 7914 9-14 DHCP 9-7 DNS 9-8 DNS settings 9-4 IP addressing and routing 9-4 network connectivity 9-3 network outages 9-7 phones resetting 9-8 physical connection 9-7 services on Cisco Unified Communications Manager 9-4 TFTP settings 9-3 VLAN ... User Datagram Protocol See UDP User Locale 4-17 IN-11 Cisco Unified IP Phone 7965G and 7945G Administration Guide for Cisco Unified Communications Manager 6.1 OL-14641-01
User Guide
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... can assign Directed Call Park buttons to available line buttons on your Cisco Unified IP Phone 7965G that has a Cisco Unified IP Phone 7914 Expansion Module (the Cisco Unified IP Phone 7945G does not support the Cisco Unified IP Phone 7914 Expansion Module). • You can prevent hunt group calls from ringing your phone by logging out of directory numbers that phone. Tips • You have Directed Call Park buttons on behalf of...
... can assign Directed Call Park buttons to available line buttons on your Cisco Unified IP Phone 7965G that has a Cisco Unified IP Phone 7914 Expansion Module (the Cisco Unified IP Phone 7945G does not support the Cisco Unified IP Phone 7914 Expansion Module). • You can prevent hunt group calls from ringing your phone by logging out of directory numbers that phone. Tips • You have Directed Call Park buttons on behalf of...
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... 61.) 2. Choose > User Preferences > Contrast. 2. To make adjustments, press Up, Down or . 3. Turn off phone screen illumination for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Cisco Unified IP Phone 7965G and 7945G Phone Guide for a pre-determined time (as set by your Cisco Unified IP Phone Expansion Module 7914 (SCCP phones with Expansion Modules only) 1. Scroll through available images and press Select to see if this optional feature...
... 61.) 2. Choose > User Preferences > Contrast. 2. To make adjustments, press Up, Down or . 3. Turn off phone screen illumination for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Cisco Unified IP Phone 7965G and 7945G Phone Guide for a pre-determined time (as set by your Cisco Unified IP Phone Expansion Module 7914 (SCCP phones with Expansion Modules only) 1. Scroll through available images and press Select to see if this optional feature...