Administration Guide
Page 9
... Up Services 5-29 Adding Users to Cisco Unified Communications Manager 5-30 Managing the User Options Web Pages 5-31 Giving Users Access to the User Options Web Pages 5-31 Specifying Options that Appear on the User Options Web Pages 5-31 Customizing the Cisco Unified IP Phone 6-1 Customizing and Modifying Configuration Files 6-1 Creating Custom Phone Rings 6-2 Ringlist.xml File Format Requirements...
... Up Services 5-29 Adding Users to Cisco Unified Communications Manager 5-30 Managing the User Options Web Pages 5-31 Giving Users Access to the User Options Web Pages 5-31 Specifying Options that Appear on the User Options Web Pages 5-31 Customizing the Cisco Unified IP Phone 6-1 Customizing and Modifying Configuration Files 6-1 Creating Custom Phone Rings 6-2 Ringlist.xml File Format Requirements...
Administration Guide
Page 10
... Status Screen (SCCP Phones Only) 7-16 Call Statistics Screen 7-17 Monitoring the Cisco Unified IP Phone Remotely 8-1 Accessing the Web Page for a Phone 8-2 Disabling and Enabling Web Page Access 8-4 Device Information ...Cisco Unified IP Phone Does Not Go Through its Normal Startup Process 9-2 Symptom: The Cisco Unified IP Phone Does Not Register with Cisco Unified Communications Manager 9-3 Identifying Error Messages 9-4 Checking Network Connectivity 9-4 Verifying TFTP Server Settings 9-4 Verifying IP Addressing and Routing 9-5 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco...
... Status Screen (SCCP Phones Only) 7-16 Call Statistics Screen 7-17 Monitoring the Cisco Unified IP Phone Remotely 8-1 Accessing the Web Page for a Phone 8-2 Disabling and Enabling Web Page Access 8-4 Device Information ...Cisco Unified IP Phone Does Not Go Through its Normal Startup Process 9-2 Symptom: The Cisco Unified IP Phone Does Not Register with Cisco Unified Communications Manager 9-3 Identifying Error Messages 9-4 Checking Network Connectivity 9-4 Verifying TFTP Server Settings 9-4 Verifying IP Addressing and Routing 9-5 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco...
Administration Guide
Page 12
... Web Pages A-2 How Users Access the Online Help System on the Cisco Unified IP Phone A-2 How Users Get Copies of Cisco Unified IP Phone Manuals A-3 How Users Subscribe to Services and Configure Phone Features A-4 How Users Access a Voice Messaging System A-5 How Users Configure Personal Directory Entries A-5 Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer A-6 Feature Support by Protocol for Cisco Unified IP Phone 7961G/7961G-GE...
... Web Pages A-2 How Users Access the Online Help System on the Cisco Unified IP Phone A-2 How Users Get Copies of Cisco Unified IP Phone Manuals A-3 How Users Subscribe to Services and Configure Phone Features A-4 How Users Access a Voice Messaging System A-5 How Users Configure Personal Directory Entries A-5 Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer A-6 Feature Support by Protocol for Cisco Unified IP Phone 7961G/7961G-GE...
Administration Guide
Page 22
...Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE 1 Programmable buttons 2 Phone screen 3 Footstand button 4 Messages button Depending on -hook). Auto-dials your voice message service (varies by service). 5 Directories button Opens/closes the Directories menu. Use it to access call ) Shows phone... access to: • Phone lines (line buttons) • Speed-dial numbers (speed-dial buttons, including the BLF speed-dial feature) • Web-based services (for example, a Personal Address Book (PAB) button) • Phone features (for Cisco ...
...Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE 1 Programmable buttons 2 Phone screen 3 Footstand button 4 Messages button Depending on -hook). Auto-dials your voice message service (varies by service). 5 Directories button Opens/closes the Directories menu. Use it to access call ) Shows phone... access to: • Phone lines (line buttons) • Speed-dial numbers (speed-dial buttons, including the BLF speed-dial feature) • Web-based services (for example, a Personal Address Book (PAB) button) • Phone features (for Cisco ...
Administration Guide
Page 25
... can pass through the port. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for troubleshooting purposes. Until the client is authenticated, 802.1X access control allows only Extensible Authentication Protocol over data networks. IP addresses, subnets, and gateways identifications are using the Cisco Unified IP Phone with Dynamic Host Configuration Protocol (DHCP). The Cisco Unified IP Phone implements the IEEE 802.1X...
... can pass through the port. Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for troubleshooting purposes. Until the client is authenticated, 802.1X access control allows only Extensible Authentication Protocol over data networks. IP addresses, subnets, and gateways identifications are using the Cisco Unified IP Phone with Dynamic Host Configuration Protocol (DHCP). The Cisco Unified IP Phone implements the IEEE 802.1X...
Administration Guide
Page 29
.../sw/voicesw/ps556/tsd_products_support_ series_home.html Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for additional information. Finally, because the Cisco Unified IP Phone is a network device, you can assist you with troubleshooting any problems users might encounter when using their IP phones. See Chapter 7, "Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone," for more information about configuring...
.../sw/voicesw/ps556/tsd_products_support_ series_home.html Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for additional information. Finally, because the Cisco Unified IP Phone is a network device, you can assist you with troubleshooting any problems users might encounter when using their IP phones. See Chapter 7, "Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone," for more information about configuring...
Administration Guide
Page 30
... the phone, see Chapter 4, "Configuring Settings on the Cisco Unified IP Phone" and see Appendix A, "Providing Information to visit the Cisco Unified IP Phone web site: http://www.cisco.com/en/US/products/hw/phones/ps379/...Cisco Unified IP Phone What Features are Supported on the phone. You can view various user guides. Providing Users with Cisco Unified IP Phone documentation. Chapter 1 An Overview of how to access and customize those specific to your network or company. For more information about a current call or firmware versions on the Cisco Unified IP Phone 7961G/7961G-GE...
... the phone, see Chapter 4, "Configuring Settings on the Cisco Unified IP Phone" and see Appendix A, "Providing Information to visit the Cisco Unified IP Phone web site: http://www.cisco.com/en/US/products/hw/phones/ps379/...Cisco Unified IP Phone What Features are Supported on the phone. You can view various user guides. Providing Users with Cisco Unified IP Phone documentation. Chapter 1 An Overview of how to access and customize those specific to your network or company. For more information about a current call or firmware versions on the Cisco Unified IP Phone 7961G/7961G-GE...
Administration Guide
Page 32
... in the "Network Configuration option on the phone when security is implemented See the "Identifying Encrypted and Authenticated Phone Calls" section on page 8-4 1-14 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for which security is implemented Menu" section...access to a phone's web pages See the "Disabling and Enabling Web Page Access" section on page 1-19 TLS connection • See the "What Networking Protocols are Used?" Understanding Security Features for Cisco Unified IP Phones Chapter 1 An Overview of the Cisco Unified IP Phone Table 1-2 Cisco Unified IP Phone...
... in the "Network Configuration option on the phone when security is implemented See the "Identifying Encrypted and Authenticated Phone Calls" section on page 8-4 1-14 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for which security is implemented Menu" section...access to a phone's web pages See the "Disabling and Enabling Web Page Access" section on page 1-19 TLS connection • See the "What Networking Protocols are Used?" Understanding Security Features for Cisco Unified IP Phones Chapter 1 An Overview of the Cisco Unified IP Phone Table 1-2 Cisco Unified IP Phone...
Administration Guide
Page 35
...The MIC is a permanent unique proof of identity for the phone, and allows Cisco Unified Communications Manager to a phone's web page, which is nonsecure, authenticated, or encrypted. Includes ...Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0 OL-11953-01 1-17 A secure phone then uses a TLS connection to request certificates from customer-specified certificate authorities on page 1-19 for more information. Defines whether the phone is used for device authentication. The CAPF can prevent access to authenticate the phone...
...The MIC is a permanent unique proof of identity for the phone, and allows Cisco Unified Communications Manager to a phone's web page, which is nonsecure, authenticated, or encrypted. Includes ...Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0 OL-11953-01 1-17 A secure phone then uses a TLS connection to request certificates from customer-specified certificate authorities on page 1-19 for more information. Defines whether the phone is used for device authentication. The CAPF can prevent access to authenticate the phone...
Administration Guide
Page 36
... request and gain access to web pages for a phone. See the "Supporting 802.1X Authentication on Cisco Unified IP Phones" section on page 1-23 for more information, see the "Device Configuration Menu" section on Cisco Unified IP Phones, page 1-23 1-18 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0 OL-11953-01 Understanding Security Features for Cisco Unified IP Phones Chapter 1 An...
... request and gain access to web pages for a phone. See the "Supporting 802.1X Authentication on Cisco Unified IP Phones" section on page 1-23 for more information, see the "Device Configuration Menu" section on Cisco Unified IP Phones, page 1-23 1-18 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0 OL-11953-01 Understanding Security Features for Cisco Unified IP Phones Chapter 1 An...
Administration Guide
Page 49
... IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0 OL-11953-01 1-31 Refer to Cisco Communications Manager Administration Guide, "Adding a New User" chapter, "Associating Devices to a Phone Button" section. 9. Provides single button access to phone buttons (optional). Chapter 1 An Overview of the Cisco Unified IP Phone Overview of Configuring and Installing Cisco Unified IP Phones Table 1-6 Checklist for Configuring the Cisco Unified IP Phone 7961G/7961G-GE...
... IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0 OL-11953-01 1-31 Refer to Cisco Communications Manager Administration Guide, "Adding a New User" chapter, "Associating Devices to a Phone Button" section. 9. Provides single button access to phone buttons (optional). Chapter 1 An Overview of the Cisco Unified IP Phone Overview of Configuring and Installing Cisco Unified IP Phones Table 1-6 Checklist for Configuring the Cisco Unified IP Phone 7961G/7961G-GE...
Administration Guide
Page 72
... SIP phones. For information about accessing the web page, see the "Accessing the Web Page for a Phone" section on the back of a Cisco Unified IP Phone. Determining the MAC Address for a Cisco Unified IP Phone Several procedures described in this manual require you to SIP. 4. Install the phones. 3. Change the auto_registration_protocol parameter to determine the MAC address of the phone. • Display the web page...
... SIP phones. For information about accessing the web page, see the "Accessing the Web Page for a Phone" section on the back of a Cisco Unified IP Phone. Determining the MAC Address for a Cisco Unified IP Phone Several procedures described in this manual require you to SIP. 4. Install the phones. 3. Change the auto_registration_protocol parameter to determine the MAC address of the phone. • Display the web page...
Administration Guide
Page 75
..., users gain access to web pages that it is enabled and properly configured in Cisco Unified Communications Manager before connecting any Cisco Unified IP Phone to the Cisco Unified Communications Manager Database" section on the phone or as call forwarding, speed dialing, and voice messaging system options. Understanding the Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Components The Cisco Unified IP Phone 7961G/7961G-GE and 7941G...
..., users gain access to web pages that it is enabled and properly configured in Cisco Unified Communications Manager before connecting any Cisco Unified IP Phone to the Cisco Unified Communications Manager Database" section on the phone or as call forwarding, speed dialing, and voice messaging system options. Understanding the Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE Components The Cisco Unified IP Phone 7961G/7961G-GE and 7941G...
Administration Guide
Page 84
... to access phone services on page A-4 for one or more details. Scroll to configure for Modules 1 and 2. The Find and List Phone page reappears showing a list of the page, there are two fields for specifying the firmware load for the Cisco Unified IP Phone Expansion ...their Cisco Unified Communications Manager User Options web pages so that you to reset the phone for the changes to configure for the changes to use the default firmware load. Related Topic • Configuring Softkey Templates, page 5-28 3-12 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for...
... to access phone services on page A-4 for one or more details. Scroll to configure for Modules 1 and 2. The Find and List Phone page reappears showing a list of the page, there are two fields for specifying the firmware load for the Cisco Unified IP Phone Expansion ...their Cisco Unified Communications Manager User Options web pages so that you to reset the phone for the changes to configure for the changes to use the default firmware load. Related Topic • Configuring Softkey Templates, page 5-28 3-12 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for...
Administration Guide
Page 130
...) or disabled (No) for the phone. Device Configuration Menu Chapter 4 Configuring Settings on the Cisco Unified IP Phone Table 4-12 Security Configuration Menu Options (continued) Option Voice VLAN Enabled Web Access Enabled Description To Change Indicates whether the phone allows a device attached to the access port to modify. Setting this menu. 4-38 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for the...
...) or disabled (No) for the phone. Device Configuration Menu Chapter 4 Configuring Settings on the Cisco Unified IP Phone Table 4-12 Security Configuration Menu Options (continued) Option Voice VLAN Enabled Web Access Enabled Description To Change Indicates whether the phone allows a device attached to the access port to modify. Setting this menu. 4-38 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for the...
Administration Guide
Page 136
... Manager Security Guide. 4-44 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for the Manager Administration, choose > phone. From Cisco Unified Communications Manager Administration, choose > Device > Phone > Phone Configuration. Table 4-15 Security Menu Settings Option Web Access Enabled Security Mode MIC LSC Description To Change Indicates whether web access is not installed on the phone. Device > Phone > Phone Configuration. Note The phone also has a Security Configuration...
... Manager Security Guide. 4-44 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for the Manager Administration, choose > phone. From Cisco Unified Communications Manager Administration, choose > Device > Phone > Phone Configuration. Table 4-15 Security Menu Settings Option Web Access Enabled Security Mode MIC LSC Description To Change Indicates whether web access is not installed on the phone. Device > Phone > Phone Configuration. Note The phone also has a Security Configuration...
Administration Guide
Page 208
... Cisco Unified IP Phone Remotely Disabling and Enabling Web Page Access For security purposes, you will prevent access to the web pages that relies on web access, such as Cisco Quality Report Tool, do so, you may choose to prevent access to the phone web pages. Scroll down list box, choose Disabled. From the Web Access drop-down to the web pages for the device. Cisco Unified IP Phone 7961G/7961G-GE...
... Cisco Unified IP Phone Remotely Disabling and Enabling Web Page Access For security purposes, you will prevent access to the web pages that relies on web access, such as Cisco Quality Report Tool, do so, you may choose to prevent access to the phone web pages. Scroll down list box, choose Disabled. From the Web Access drop-down to the web pages for the device. Cisco Unified IP Phone 7961G/7961G-GE...
Administration Guide
Page 214
...phone. Web Access Enabled Indicates whether web access is enabled (Yes) or disabled (No) for any phone configuration transfer. Headset Enabled Indicates whether the Headset button is enabled on all lines. GARP Enabled Indicates whether the phone ...Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for the phone. DSCP for Configuration DSCP IP classification for the phone. Span to incoming calls on the phone. Speaker Enabled Indicates whether the speakerphone is enabled on the network port to the access port. Auto Line Select Indicates whether the phone...
...phone. Web Access Enabled Indicates whether web access is enabled (Yes) or disabled (No) for any phone configuration transfer. Headset Enabled Indicates whether the Headset button is enabled on all lines. GARP Enabled Indicates whether the phone ...Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for the phone. DSCP for Configuration DSCP IP classification for the phone. Span to incoming calls on the phone. Speaker Enabled Indicates whether the speakerphone is enabled on the network port to the access port. Auto Line Select Indicates whether the phone...
Administration Guide
Page 282
...Recording Tone Duration 4-32 Recording Tone Local Volume 4-32 Recording Tone Remote Volume 4-32 redial 5-21 reset, factory 9-20 resetting basic 9-19 Cisco Unified IP phone 9-18 continuously 9-8 intentionally 9-11 methods 9-19 ring activity 5-21 ringer, indicator for 1-5 RingList.xml file format 6-2 S SCCP, description ...37 Logging Display 4-38 PC Port Disabled 4-37 Security Mode 4-38 Voice VLAN Enabled 4-38 Web Access Enabled 4-38 Security Configuration menu (on Device menu) IN-10 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0 OL-11953-01
...Recording Tone Duration 4-32 Recording Tone Local Volume 4-32 Recording Tone Remote Volume 4-32 redial 5-21 reset, factory 9-20 resetting basic 9-19 Cisco Unified IP phone 9-18 continuously 9-8 intentionally 9-11 methods 9-19 ring activity 5-21 ringer, indicator for 1-5 RingList.xml file format 6-2 S SCCP, description ...37 Logging Display 4-38 PC Port Disabled 4-37 Security Mode 4-38 Voice VLAN Enabled 4-38 Web Access Enabled 4-38 Security Configuration menu (on Device menu) IN-10 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0 OL-11953-01
Administration Guide
Page 286
... button, description of 1-4 W wall mounting, Cisco Unified IP Phone 3-14 Web Access Enabled 4-38 web page about 8-1 Access 8-3, 8-11 accessing 8-2 Debug Display 8-3, 8-13 Device Information 8-2, 8-5 disabling access to 8-4 Ethernet Information 8-3, 8-11 Network 8-3, 8-11 Network Configuration 8-6 Network Configuration web page 8-2 preventing access to 8-4 Status Messages 8-3, 8-13 Stream 0 8-14 Stream 1 8-3, 8-14 IN-14 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0 OL-11953...
... button, description of 1-4 W wall mounting, Cisco Unified IP Phone 3-14 Web Access Enabled 4-38 web page about 8-1 Access 8-3, 8-11 accessing 8-2 Debug Display 8-3, 8-13 Device Information 8-2, 8-5 disabling access to 8-4 Ethernet Information 8-3, 8-11 Network 8-3, 8-11 Network Configuration 8-6 Network Configuration web page 8-2 preventing access to 8-4 Status Messages 8-3, 8-13 Stream 0 8-14 Stream 1 8-3, 8-14 IN-14 Cisco Unified IP Phone 7961G/7961G-GE and 7941G/7941G-GE for Cisco Unified Communications Manager 6.0 OL-11953...