Administration Guide
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Cisco Unified Wireless IP Phone 7921G Administration Guide for Cisco Unified Communications Manager 7.0 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-15985-01
Cisco Unified Wireless IP Phone 7921G Administration Guide for Cisco Unified Communications Manager 7.0 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-15985-01
Administration Guide
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... environment. These limits are registered trademarks owned by using one or more of actual IP addresses in the United States and certain other countries. IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES,... THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. Cisco Unified Wireless IP Phone 7921G Administration Guide for FCC compliance of Class A devices: This equipment has been tested and found to comply with the instructions, may ...
... environment. These limits are registered trademarks owned by using one or more of actual IP addresses in the United States and certain other countries. IN NO EVENT SHALL CISCO OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES,... THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. Cisco Unified Wireless IP Phone 7921G Administration Guide for FCC compliance of Class A devices: This equipment has been tested and found to comply with the instructions, may ...
Administration Guide
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... the Cisco Unified Wireless IP Phone 7921G 1-11 Configuring the Cisco Unified Wireless IP Phone 7921G in Cisco Unified Communications Manager 1-12 Installing the Cisco Unified Wireless IP Phone 7921G 1-12 Overview of the VoIP Wireless Network 2-1 Understanding the Wireless LAN 2-1 Understanding WLAN Standards and Technologies 2-3 802.11 Standards for WLAN Communications 2-3 Radio Frequency Ranges 2-3 Wireless Modulation Technologies 2-4 AP, Channel, and Domain Relationships 2-4 WLANs and Roaming 2-6 Cisco Unified Wireless IP Phone 7921G Administration Guide for Cisco Unified Communications...
... the Cisco Unified Wireless IP Phone 7921G 1-11 Configuring the Cisco Unified Wireless IP Phone 7921G in Cisco Unified Communications Manager 1-12 Installing the Cisco Unified Wireless IP Phone 7921G 1-12 Overview of the VoIP Wireless Network 2-1 Understanding the Wireless LAN 2-1 Understanding WLAN Standards and Technologies 2-3 802.11 Standards for WLAN Communications 2-3 Radio Frequency Ranges 2-3 Wireless Modulation Technologies 2-4 AP, Channel, and Domain Relationships 2-4 WLANs and Roaming 2-6 Cisco Unified Wireless IP Phone 7921G Administration Guide for Cisco Unified Communications...
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... VoIP WLAN Configuration 2-18 Wireless Network Requirements for VoIP 2-19 Configuring APs for Voice 2-19 Configuration Tip for Cisco Aironet APs 2-20 Site Survey Verification 2-20 Site Survey Verification Tasks 2-20 Neighbor List Utility 2-21 Site Survey Utility 2-22 Setting Up the Cisco Unified Wireless IP Phone 7921G 3-1 Before You Begin 3-1 Network Requirements 3-1 Methods for Adding Phones to Cisco Unified Communications Manager 3-2 Adding Phones...
... VoIP WLAN Configuration 2-18 Wireless Network Requirements for VoIP 2-19 Configuring APs for Voice 2-19 Configuration Tip for Cisco Aironet APs 2-20 Site Survey Verification 2-20 Site Survey Verification Tasks 2-20 Neighbor List Utility 2-21 Site Survey Utility 2-22 Setting Up the Cisco Unified Wireless IP Phone 7921G 3-1 Before You Begin 3-1 Network Requirements 3-1 Methods for Adding Phones to Cisco Unified Communications Manager 3-2 Adding Phones...
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... Cisco Unified Wireless IP Phone 7921G Web Pages 3-15 Network Profile Menu on the Cisco Unified Wireless IP Phone 7921G 3-15 Using a Headset 3-15 Audio Quality Subjective to the User 3-15 Connecting Headsets 3-16 Using External Devices with Cisco Unified IP Phones 3-16 Powering On the Cisco Unified Wireless IP Phone 7921G 3-16 Active and Standby Phone Modes 3-17 Active Mode 3-17 Standby Mode 3-18 Understanding the Phone Startup Process 3-18 Using the Cisco Unified Wireless IP Phone 7921G Web...
... Cisco Unified Wireless IP Phone 7921G Web Pages 3-15 Network Profile Menu on the Cisco Unified Wireless IP Phone 7921G 3-15 Using a Headset 3-15 Audio Quality Subjective to the User 3-15 Connecting Headsets 3-16 Using External Devices with Cisco Unified IP Phones 3-16 Powering On the Cisco Unified Wireless IP Phone 7921G 3-16 Active and Standby Phone Modes 3-17 Active Mode 3-17 Standby Mode 3-18 Understanding the Phone Startup Process 3-18 Using the Cisco Unified Wireless IP Phone 7921G Web...
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...Report on the Web 4-41 5 C H A P T E R Configuring Settings on the Cisco Unified Wireless IP Phone 5-1 Accessing Network and Phone Settings 5-1 Configuring Network Profile Settings 5-2 Accessing a Network Profile 5-3 Changing the Profile Name 5-3 ...Changing the Cisco Discovery Protocol Settings 5-7 Erasing the Configuration 5-8 Configuring Wireless Settings for the Network Profile 5-8 Accessing the WLAN Configuration Menu 5-8 Changing WLAN Configuration Settings 5-9 Changing Phone Settings 5-10 Cisco Unified Wireless IP Phone 7921G Administration Guide for Cisco Unified Communications ...
...Report on the Web 4-41 5 C H A P T E R Configuring Settings on the Cisco Unified Wireless IP Phone 5-1 Accessing Network and Phone Settings 5-1 Configuring Network Profile Settings 5-2 Accessing a Network Profile 5-3 Changing the Profile Name 5-3 ...Changing the Cisco Discovery Protocol Settings 5-7 Erasing the Configuration 5-8 Configuring Wireless Settings for the Network Profile 5-8 Accessing the WLAN Configuration Menu 5-8 Changing WLAN Configuration Settings 5-9 Changing Phone Settings 5-10 Cisco Unified Wireless IP Phone 7921G Administration Guide for Cisco Unified Communications ...
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... 6-9 Configuring Wavelink Avalanche Server Settings 6-10 Updating the Phone 6-11 Configuring Features, Templates, Services, and Users 7-1 Configuring Cisco Unified Wireless IP Phones 7-1 Telephony Features Available for the Phone 7-2 Product-Specific Configuration Options for the Cisco Unified Wireless IP Phone 7921G 7-13 Configuring Softkey Templates 7-16 Softkey Templates for the Cisco Unified Wireless IP Phone 7921G 7-16 Changing Softkeys in a Template 7-16 Modifying Phone Button Templates 7-17 Setting Up Services 7-17...
... 6-9 Configuring Wavelink Avalanche Server Settings 6-10 Updating the Phone 6-11 Configuring Features, Templates, Services, and Users 7-1 Configuring Cisco Unified Wireless IP Phones 7-1 Telephony Features Available for the Phone 7-2 Product-Specific Configuration Options for the Cisco Unified Wireless IP Phone 7921G 7-13 Configuring Softkey Templates 7-16 Softkey Templates for the Cisco Unified Wireless IP Phone 7921G 7-16 Changing Softkeys in a Template 7-16 Modifying Phone Button Templates 7-17 Setting Up Services 7-17...
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... Messages 8-9 Viewing the Current Configuration 8-12 Viewing Network Statistics 8-12 Viewing Call Statistics 8-14 Viewing Firmware Versions 8-16 Monitoring the Cisco Unified Wireless IP Phone Remotely 9-1 Accessing the Web Page for a Phone 9-1 Wireless LAN Statistics 9-2 Network Statistics 9-3 Stream Statistics 9-5 Troubleshooting the Cisco Unified Wireless IP Phone 7921G 10-1 Resolving Startup and Connectivity Problems 10-1 Symptom: Incomplete Startup Process 10-1 Symptom: No Association to...
... Messages 8-9 Viewing the Current Configuration 8-12 Viewing Network Statistics 8-12 Viewing Call Statistics 8-14 Viewing Firmware Versions 8-16 Monitoring the Cisco Unified Wireless IP Phone Remotely 9-1 Accessing the Web Page for a Phone 9-1 Wireless LAN Statistics 9-2 Network Statistics 9-3 Stream Statistics 9-5 Troubleshooting the Cisco Unified Wireless IP Phone 7921G 10-1 Resolving Startup and Connectivity Problems 10-1 Symptom: Incomplete Startup Process 10-1 Symptom: No Association to...
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... Cisco Unified Wireless IP Phone Operates A-1 How to Care for and Clean the Phone A-2 How Users Access the Help System on the Phone A-3 How Users Get Copies of Cisco Unified IP Phone Manuals A-3 How Users Configure Phone Features and Services A-4 How Users Access Voice Messages A-4 Supporting International Users B-1 Installing the Cisco Unified Communications Manager Locale Installer B-1 Support for International Call Logging B-2 OL-15985-01 Cisco Unified Wireless IP Phone 7921G...
... Cisco Unified Wireless IP Phone Operates A-1 How to Care for and Clean the Phone A-2 How Users Access the Help System on the Phone A-3 How Users Get Copies of Cisco Unified IP Phone Manuals A-3 How Users Configure Phone Features and Services A-4 How Users Access Voice Messages A-4 Supporting International Users B-1 Installing the Cisco Unified Communications Manager Locale Installer B-1 Support for International Call Logging B-2 OL-15985-01 Cisco Unified Wireless IP Phone 7921G...
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... Environment Specifications C-1 Checklist for Deploying the Cisco Unified Wireless IP Phone 7921G D-1 Configuring the Wireless Network D-1 Configuration Tip for Cisco Aironet Access Points D-2 Configuring QoS Policies D-3 Access Point Configuration Settings D-3 Controller Settings D-3 Switch Configuration D-4 Configuring the Cisco Unified Wireless IP Phone 7921G in Cisco Unified Communications Manager D-4 Installing the Cisco Unified Wireless IP Phone 7921G D-7 Cisco Unified Wireless IP Phone 7921G Administration Guide for Cisco Unified Communications Manager Release 7.0 x OL-15985-01
... Environment Specifications C-1 Checklist for Deploying the Cisco Unified Wireless IP Phone 7921G D-1 Configuring the Wireless Network D-1 Configuration Tip for Cisco Aironet Access Points D-2 Configuring QoS Policies D-3 Access Point Configuration Settings D-3 Controller Settings D-3 Switch Configuration D-4 Configuring the Cisco Unified Wireless IP Phone 7921G in Cisco Unified Communications Manager D-4 Installing the Cisco Unified Wireless IP Phone 7921G D-7 Cisco Unified Wireless IP Phone 7921G Administration Guide for Cisco Unified Communications Manager Release 7.0 x OL-15985-01
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... Chapter 1, "Overview of the Cisco Unified Wireless IP Phone 7921G" Chapter 2, "Overview of the VoIP Wireless Network" Description Provides a conceptual overview and description of the Cisco Unified Wireless IP Phone 7921G and provides an overview of the close interaction between the Cisco Unified Wireless IP Phone 7921G and Cisco Unified Communications Manager, these tasks require familiarity with other key IP telephony and wireless network protocols and components OL-15985-01 Cisco Unified Wireless IP Phone 7921G Administration Guide for end...
... Chapter 1, "Overview of the Cisco Unified Wireless IP Phone 7921G" Chapter 2, "Overview of the VoIP Wireless Network" Description Provides a conceptual overview and description of the Cisco Unified Wireless IP Phone 7921G and provides an overview of the close interaction between the Cisco Unified Wireless IP Phone 7921G and Cisco Unified Communications Manager, these tasks require familiarity with other key IP telephony and wireless network protocols and components OL-15985-01 Cisco Unified Wireless IP Phone 7921G Administration Guide for end...
Administration Guide
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...deploying the Unified Wireless IP Phone 7921G" Cisco Unified Wireless IP Phone 7921G Related Documentaton For more information about Cisco Unified IP Phones or Cisco Unified Communications Manager, refer to the following publications: Cisco Unified Wireless IP Phone 7921G These publications are available at the following URL: http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html • Cisco Unified Wireless IP Phone 7921G Phone Guide • Cisco Unified Wireless IP Phone 7921G Accessory Guide Cisco Unified Wireless IP Phone 7921G Administration Guide...
...deploying the Unified Wireless IP Phone 7921G" Cisco Unified Wireless IP Phone 7921G Related Documentaton For more information about Cisco Unified IP Phones or Cisco Unified Communications Manager, refer to the following publications: Cisco Unified Wireless IP Phone 7921G These publications are available at the following URL: http://www.cisco.com/en/US/products/hw/phones/ps379/tsd_products_support_series_home.html • Cisco Unified Wireless IP Phone 7921G Phone Guide • Cisco Unified Wireless IP Phone 7921G Accessory Guide Cisco Unified Wireless IP Phone 7921G Administration Guide...
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...Preface • Cisco Unified Wireless IP Phone 7921G Installation Guide • Cisco Unified Wireless IP Phone 7921G Desktop Charger Installation Guide • Cisco Unified Wireless IP Phone 7921G Multi-Charger Installation Guide • Regulatory Compliance and Safety Information for the Cisco Unified Wireless IP Phone 7920G Series and Peripheral Devices • Open Source License Notices for the Cisco Unified IP Phones 7900 Series Cisco Aironet Wireless Adapters • Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide Cisco Unified Communications Manager...
...Preface • Cisco Unified Wireless IP Phone 7921G Installation Guide • Cisco Unified Wireless IP Phone 7921G Desktop Charger Installation Guide • Cisco Unified Wireless IP Phone 7921G Multi-Charger Installation Guide • Regulatory Compliance and Safety Information for the Cisco Unified Wireless IP Phone 7920G Series and Peripheral Devices • Open Source License Notices for the Cisco Unified IP Phones 7900 Series Cisco Aironet Wireless Adapters • Cisco Aironet Wireless LAN Client Adapters Installation and Configuration Guide Cisco Unified Communications Manager...
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... in the publication. Notes contain helpful suggestions or references to material not covered in boldface screen font. Warning Means danger. Cisco Unified Wireless IP Phone 7921G Administration Guide for example, the key combination ^D in a screen display means hold down the Control key while you supply ... careful. You are grouped in brackets and separated by vertical bars. The symbol ^ represents the key labeled Control-for Cisco Unified Communications Manager Release 7.0 xiv OL-15985-01 In this situation, you supply values are in italics. Terminal sessions and ...
... in the publication. Notes contain helpful suggestions or references to material not covered in boldface screen font. Warning Means danger. Cisco Unified Wireless IP Phone 7921G Administration Guide for example, the key combination ^D in a screen display means hold down the Control key while you supply ... careful. You are grouped in brackets and separated by vertical bars. The symbol ^ represents the key labeled Control-for Cisco Unified Communications Manager Release 7.0 xiv OL-15985-01 In this situation, you supply values are in italics. Terminal sessions and ...
Administration Guide
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... that provides comprehensive voice communications in conjunction with Cisco Unified Communications Manager and Cisco Aironet 802.11b/g and Cisco Aironet 802.11a Access Points (APs) in your wireless environment. Understanding the Cisco Unified Wireless IP Phone 7921G The Cisco Unified Wireless IP Phone 7921G provides wireless voice communication over an IP network. OL-15985-01 Cisco Unified Wireless IP Phone 7921G Administration Guide for Cisco Unified IP Phones, page 1-7 • Overview of other devices or equipment. Like traditional analog...
... that provides comprehensive voice communications in conjunction with Cisco Unified Communications Manager and Cisco Aironet 802.11b/g and Cisco Aironet 802.11a Access Points (APs) in your wireless environment. Understanding the Cisco Unified Wireless IP Phone 7921G The Cisco Unified Wireless IP Phone 7921G provides wireless voice communication over an IP network. OL-15985-01 Cisco Unified Wireless IP Phone 7921G Administration Guide for Cisco Unified IP Phones, page 1-7 • Overview of other devices or equipment. Like traditional analog...
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... the speaker mode on or off for the phone. 4 Right softkey Activates the Options menu for Cisco Unified Communications Manager Release 7.0 1-2 OL-15985-01 Understanding the Cisco Unified Wireless IP Phone 7921G Chapter 1 Overview of softkeys. Sometimes displays button a softkey label. Cisco Unified Wireless IP Phone 7921G Administration Guide for access to the list of the Cisco Unified Wireless IP Phone 7921G Figure 1-1 Cisco Unified Wireless IP Phone 7921G Buttons and Keys 1 2 17 3 16 15 14 4 5 13...
... the speaker mode on or off for the phone. 4 Right softkey Activates the Options menu for Cisco Unified Communications Manager Release 7.0 1-2 OL-15985-01 Understanding the Cisco Unified Wireless IP Phone 7921G Chapter 1 Overview of softkeys. Sometimes displays button a softkey label. Cisco Unified Wireless IP Phone 7921G Administration Guide for access to the list of the Cisco Unified Wireless IP Phone 7921G Figure 1-1 Cisco Unified Wireless IP Phone 7921G Buttons and Keys 1 2 17 3 16 15 14 4 5 13...
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... the main screen. 8 Pound (#) key Toggles between Ring and Vibrate mode. OL-15985-01 Cisco Unified Wireless IP Phone 7921G Administration Guide for Cisco Unified Communications Manager Release 7.0 1-3 Allows you to enter these special characters when you are entering text... 14 Left softkey button Activates the softkey option displayed on the screen. Chapter 1 Overview of the Cisco Unified Wireless IP Phone 7921G Understanding the Cisco Unified Wireless IP Phone 7921G 5 Navigation button Accesses these menus and lists from the main screen. Activates the Help menu from the...
... the main screen. 8 Pound (#) key Toggles between Ring and Vibrate mode. OL-15985-01 Cisco Unified Wireless IP Phone 7921G Administration Guide for Cisco Unified Communications Manager Release 7.0 1-3 Allows you to enter these special characters when you are entering text... 14 Left softkey button Activates the softkey option displayed on the screen. Chapter 1 Overview of the Cisco Unified Wireless IP Phone 7921G Understanding the Cisco Unified Wireless IP Phone 7921G 5 Navigation button Accesses these menus and lists from the main screen. Activates the Help menu from the...
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... the Cisco Unified Wireless IP Phone 7921G Chapter 1 Overview of Configuring and Installing the Cisco Unified Wireless IP Phone 7921G, page 1-11 Features Supported on the Cisco Unified Wireless IP Phone 7921G The Cisco Unified Wireless IP Phone 7921G functions much like traditional IP phones allowing you to control the ring volume, turn on the vibrate option, or turn off the ring. In addition to traditional phone features, the Cisco Unified Wireless IP Phone includes features that enable you to the Cisco Unified Wireless IP Phone 7921G Phone Guide...
... the Cisco Unified Wireless IP Phone 7921G Chapter 1 Overview of Configuring and Installing the Cisco Unified Wireless IP Phone 7921G, page 1-11 Features Supported on the Cisco Unified Wireless IP Phone 7921G The Cisco Unified Wireless IP Phone 7921G functions much like traditional IP phones allowing you to control the ring volume, turn on the vibrate option, or turn off the ring. In addition to traditional phone features, the Cisco Unified Wireless IP Phone includes features that enable you to the Cisco Unified Wireless IP Phone 7921G Phone Guide...
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...Available for the Phone" section on page 7-2 and Cisco Unified Communications Manager Administration Guide for the phone. OL-15985-01 Cisco Unified Wireless IP Phone 7921G Administration Guide for the Phone Like other network devices, you must configure IP phones to Cisco Unified Communications Manager documentation, including Cisco Unified Communications Manager System Guide. Chapter 1 Overview of the Cisco Unified Wireless IP Phone 7921G Features Supported on the Cisco Unified Wireless IP Phone 7921G Feature Overview The Cisco Unified Wireless IP Phone 7921G provides traditional...
...Available for the Phone" section on page 7-2 and Cisco Unified Communications Manager Administration Guide for the phone. OL-15985-01 Cisco Unified Wireless IP Phone 7921G Administration Guide for the Phone Like other network devices, you must configure IP phones to Cisco Unified Communications Manager documentation, including Cisco Unified Communications Manager System Guide. Chapter 1 Overview of the Cisco Unified Wireless IP Phone 7921G Features Supported on the Cisco Unified Wireless IP Phone 7921G Feature Overview The Cisco Unified Wireless IP Phone 7921G provides traditional...
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... the Cisco Unified Wireless IP Phone 7921G Web Pages, page 4-1. Note The radio frequency (RF) for the Cisco Unified Wireless IP Phone 7921G is configured for tips on using their IP phones. Features Supported on the Cisco Unified Wireless IP Phone 7921G Chapter 1 Overview of the Cisco Unified Wireless IP Phone 7921G • Cisco Unified Wireless IP Phone 7921G web pages • Network Profiles menu on the Cisco Unified Wireless IP Phone 7921G You can obtain detailed status information about it is important to inform users about available Cisco Unified IP Phone...
... the Cisco Unified Wireless IP Phone 7921G Web Pages, page 4-1. Note The radio frequency (RF) for the Cisco Unified Wireless IP Phone 7921G is configured for tips on using their IP phones. Features Supported on the Cisco Unified Wireless IP Phone 7921G Chapter 1 Overview of the Cisco Unified Wireless IP Phone 7921G • Cisco Unified Wireless IP Phone 7921G web pages • Network Profiles menu on the Cisco Unified Wireless IP Phone 7921G You can obtain detailed status information about it is important to inform users about available Cisco Unified IP Phone...