Administration Guide
Page 2
... is causing interference by the University of California, Berkeley (UCB) as part of UCB's public domain version of its peripheral devices. The Cisco implementation of the FCC rules. NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED "AS IS" WITH...ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. The following measures: •...
... is causing interference by the University of California, Berkeley (UCB) as part of UCB's public domain version of its peripheral devices. The Cisco implementation of the FCC rules. NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE OF THESE SUPPLIERS ARE PROVIDED "AS IS" WITH...ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. The following measures: •...
Administration Guide
Page 6
... Profile Files 17 Interacting with the DHCP Server 18 Wireless Network and Access Point Configuration 19 Understanding the Phone Startup Process 21 Setting Up Cisco Wireless IP Phones 1 Preparing to Install the Cisco Wireless IP Phone 7920 1 Network Requirements 2 Phone Configuration Tasks 2 Configuring IP Phones in Cisco CallManager 6 Adding Phones to the Cisco CallManager Database 7 Adding Phones with Auto-Registration 8 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1 6 OL-7104-01
... Profile Files 17 Interacting with the DHCP Server 18 Wireless Network and Access Point Configuration 19 Understanding the Phone Startup Process 21 Setting Up Cisco Wireless IP Phones 1 Preparing to Install the Cisco Wireless IP Phone 7920 1 Network Requirements 2 Phone Configuration Tasks 2 Configuring IP Phones in Cisco CallManager 6 Adding Phones to the Cisco CallManager Database 7 Adding Phones with Auto-Registration 8 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1 6 OL-7104-01
Administration Guide
Page 7
... Install the Cisco 7920 Configuration Utility 1 System Requirements 2 Installing the Cisco 7920 Configuration Utility 3 Uninstalling the Cisco 7920 Configuration Utility 4 How to Use the Cisco 7920 Configuration Utility 4 Cisco 7920 Configuration Utility Overview 4 Connecting the Cisco 7920 Configuration Utility to a Phone 5 Activating the USB Port on the Phone 5 Connecting to the Cisco Wireless IP Phone 5 Overview of the Application Windows 6 Current Phone Settings Window 7 Connection Status Bar Information 8 Cisco Wireless IP Phone 7920 Administration Guide...
... Install the Cisco 7920 Configuration Utility 1 System Requirements 2 Installing the Cisco 7920 Configuration Utility 3 Uninstalling the Cisco 7920 Configuration Utility 4 How to Use the Cisco 7920 Configuration Utility 4 Cisco 7920 Configuration Utility Overview 4 Connecting the Cisco 7920 Configuration Utility to a Phone 5 Activating the USB Port on the Phone 5 Connecting to the Cisco Wireless IP Phone 5 Overview of the Application Windows 6 Current Phone Settings Window 7 Connection Status Bar Information 8 Cisco Wireless IP Phone 7920 Administration Guide...
Administration Guide
Page 8
... Window 36 Troubleshooting the Network Connection for the Cisco 7920 Configuration Utility 37 5 C H A P T E R Configuring Network Profiles on the Cisco Wireless IP Phone 7920 1 Accessing Network Profile Settings on the Phone 2 Displaying the Network Profile Menu 2 Configuring Network Profile Settings 3 Modifying DHCP Settings 4 Enabling or Disabling DHCP 5 Configuring Static Settings 6 Guidelines for Editing Settings in the Network Profile Menu 8 Configuring TFTP Option 9 Configuring...
... Window 36 Troubleshooting the Network Connection for the Cisco 7920 Configuration Utility 37 5 C H A P T E R Configuring Network Profiles on the Cisco Wireless IP Phone 7920 1 Accessing Network Profile Settings on the Phone 2 Displaying the Network Profile Menu 2 Configuring Network Profile Settings 3 Modifying DHCP Settings 4 Enabling or Disabling DHCP 5 Configuring Static Settings 6 Guidelines for Editing Settings in the Network Profile Menu 8 Configuring TFTP Option 9 Configuring...
Administration Guide
Page 9
... 8 Using the Cisco Wireless IP Phone 7920 Site Survey Utility 9 Requirements for an Optimal Wireless Voice Environment 10 7 C H A P T E R Configuring Features, Templates, Services, and Users 1 Configuring Cisco Wireless IP Phones in Cisco CallManager 2 Product Specific Configuration Options 2 Access to Phone Menu Options 2 Idle Phone Softkeys 3 Cisco CallManager Softkeys 3 Setting Up the Idle URL for a Cisco Wireless IP Phone 7920 3 Configuring Telephony Features 3 Configuring Softkey Templates 8 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and...
... 8 Using the Cisco Wireless IP Phone 7920 Site Survey Utility 9 Requirements for an Optimal Wireless Voice Environment 10 7 C H A P T E R Configuring Features, Templates, Services, and Users 1 Configuring Cisco Wireless IP Phones in Cisco CallManager 2 Product Specific Configuration Options 2 Access to Phone Menu Options 2 Idle Phone Softkeys 3 Cisco CallManager Softkeys 3 Setting Up the Idle URL for a Cisco Wireless IP Phone 7920 3 Configuring Telephony Features 3 Configuring Softkey Templates 8 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and...
Administration Guide
Page 10
... Cisco Wireless IP Phone 7920 1 Resolving Startup and Connectivity Problems 2 Symptom: The Cisco Wireless IP Phone Does Not Complete the Normal Start Up Process 2 Symptom: The Cisco Wireless IP Phone Does Not Associate with a Cisco Aironet Access Point 3 Verifying Access Point Settings 3 Symptom: The Cisco Wireless IP Phone Does Not Register with Cisco CallManager 5 Registering the Phone with Cisco CallManager 5 Checking Network Connectivity 6 Verifying TFTP Server Settings 6 Verifying IP Addressing 7 Verifying DNS Settings 8 Verifying Cisco CallManager Settings 8 Cisco Wireless IP Phone 7920...
... Cisco Wireless IP Phone 7920 1 Resolving Startup and Connectivity Problems 2 Symptom: The Cisco Wireless IP Phone Does Not Complete the Normal Start Up Process 2 Symptom: The Cisco Wireless IP Phone Does Not Associate with a Cisco Aironet Access Point 3 Verifying Access Point Settings 3 Symptom: The Cisco Wireless IP Phone Does Not Register with Cisco CallManager 5 Registering the Phone with Cisco CallManager 5 Checking Network Connectivity 6 Verifying TFTP Server Settings 6 Verifying IP Addressing 7 Verifying DNS Settings 8 Verifying Cisco CallManager Settings 8 Cisco Wireless IP Phone 7920...
Administration Guide
Page 11
... Option on the Cisco Wireless IP Phone 20 Administration Options on the Phone Menus 21 Accessing Hidden Options on the Phone Menus 21 Using Hidden Options on the Phone Menus 22 Erasing the Local Configuration 22 Using Power Save Mode 23 Setting the Softkey Option 23 Performing a Trace Route 24 Selecting the Data Rate 25 Cisco Wireless IP Phone 7920 Administration Guide for...
... Option on the Cisco Wireless IP Phone 20 Administration Options on the Phone Menus 21 Accessing Hidden Options on the Phone Menus 21 Using Hidden Options on the Phone Menus 22 Erasing the Local Configuration 22 Using Power Save Mode 23 Setting the Softkey Option 23 Performing a Trace Route 24 Selecting the Data Rate 25 Cisco Wireless IP Phone 7920 Administration Guide for...
Administration Guide
Page 12
... I X C A P P E N D I X INDEX Selecting the Transmit Power 26 Changing the Cisco Discovery Protocol Settings 27 Cisco 7920 Configuration Utility Troubleshooting Tips 28 Troubleshooting Information for Basic Problems 28 Windows User Interface Operation Errors 29 TCP Connection... How Wireless IP Phones Operate 1 How Users Get Copies of Cisco IP Phone Manuals 3 How Users Configure Phone Features and Services 3 How Users Access Voice Messages 4 Supporting International Users 1 Physical and Operating Environment Specifications 1 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager...
... I X C A P P E N D I X INDEX Selecting the Transmit Power 26 Changing the Cisco Discovery Protocol Settings 27 Cisco 7920 Configuration Utility Troubleshooting Tips 28 Troubleshooting Information for Basic Problems 28 Windows User Interface Operation Errors 29 TCP Connection... How Wireless IP Phones Operate 1 How Users Get Copies of Cisco IP Phone Manuals 3 How Users Configure Phone Features and Services 3 How Users Access Voice Messages 4 Supporting International Users 1 Physical and Operating Environment Specifications 1 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager...
Administration Guide
Page 13
... required to properly set up the Cisco Wireless IP Phone 7920 on your network. Because of the tasks involve configuring network settings and affect the phone's ability to function in the network. The tasks described are not intended for Cisco CallManager Release 4.0 and 4.1 OL-7104-01 13 Cisco Wireless IP Phone 7920 Administration Guide for end-users of the phones. Preface Overview Cisco Wireless IP Phone 7920 Administration Guide provides...
... required to properly set up the Cisco Wireless IP Phone 7920 on your network. Because of the tasks involve configuring network settings and affect the phone's ability to function in the network. The tasks described are not intended for Cisco CallManager Release 4.0 and 4.1 OL-7104-01 13 Cisco Wireless IP Phone 7920 Administration Guide for end-users of the phones. Preface Overview Cisco Wireless IP Phone 7920 Administration Guide provides...
Administration Guide
Page 14
... configure network profiles, by Cisco Wireless IP Phone 7920" using the Profiles menu on the Cisco Wireless IP Phone Chapter 6, "Verifying the Wireless Network Configuration on the Cisco Wireless IP Phone" Describes how to view the wireless network settings using the Network Configuration menu on the Cisco Wireless IP Phone Cisco Wireless IP Phone 7920 Administration Guide for procedures that you need to get the Cisco Wireless IP Phone 7920 up and running on a wireless Voice-over-IP (VoIP) network. Organization This guide...
... configure network profiles, by Cisco Wireless IP Phone 7920" using the Profiles menu on the Cisco Wireless IP Phone Chapter 6, "Verifying the Wireless Network Configuration on the Cisco Wireless IP Phone" Describes how to view the wireless network settings using the Network Configuration menu on the Cisco Wireless IP Phone Cisco Wireless IP Phone 7920 Administration Guide for procedures that you need to get the Cisco Wireless IP Phone 7920 up and running on a wireless Voice-over-IP (VoIP) network. Organization This guide...
Administration Guide
Page 15
... Cisco Wireless IP Phone 7920" Explains how to view phone configuration status, network statistics, and firmware information from the Cisco Wireless IP Phone Chapter 9, "Troubleshooting the Cisco Wireless Provides tips for troubleshooting the IP Phone 7920" Cisco Wireless IP Phone Appendix A, "Providing Information to Users By Provides suggestions for setting up a website for Using a Website" providing users with important information about their Cisco Wireless IP Phone Appendix B, "Supporting International Users" Provides information about setting up phones...
... Cisco Wireless IP Phone 7920" Explains how to view phone configuration status, network statistics, and firmware information from the Cisco Wireless IP Phone Chapter 9, "Troubleshooting the Cisco Wireless Provides tips for troubleshooting the IP Phone 7920" Cisco Wireless IP Phone Appendix A, "Providing Information to Users By Provides suggestions for setting up a website for Using a Website" providing users with important information about their Cisco Wireless IP Phone Appendix B, "Supporting International Users" Provides information about setting up phones...
Administration Guide
Page 22
... separated by vertical bars. Arguments for Cisco CallManager Release 4.0 and 4.1 22 OL-7104-01 Cisco Wireless IP Phone 7920 Administration Guide for which you supply values are in italics. Document Conventions Preface troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of characters. A nonquoted set of in italic screen font. You...
... separated by vertical bars. Arguments for Cisco CallManager Release 4.0 and 4.1 22 OL-7104-01 Cisco Wireless IP Phone 7920 Administration Guide for which you supply values are in italics. Document Conventions Preface troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of characters. A nonquoted set of in italic screen font. You...
Administration Guide
Page 32
... Telephony Features You can obtain detailed status information about configuration options. In some initial guidance. Cisco Wireless IP Phone 7920 Administration Guide for tips on using their IP phones. This information can assist you can use the Cisco CallManager Administration application to set up phone registration criteria and calling search spaces, and to modify softkey templates, among other network devices...
... Telephony Features You can obtain detailed status information about configuration options. In some initial guidance. Cisco Wireless IP Phone 7920 Administration Guide for tips on using their IP phones. This information can assist you can use the Cisco CallManager Administration application to set up phone registration criteria and calling search spaces, and to modify softkey templates, among other network devices...
Administration Guide
Page 33
... DHCP, TFTP, and IP settings and wireless settings for Cisco CallManager Release 4.0 and 4.1 OL-7104-01 1-5 Related Topics • Using the Cisco 7920 Configuration Utility, page 4-1 • Configuring Network Profile Settings, page 5-3 Cisco Wireless IP Phone 7920 Administration Guide for the phone. • Cisco 7920 Configuration Utility • Network Config menu on the Cisco Wireless IP Phone 7920 You install the Cisco 7920 Configuration Utility on a computer and connect to the Cisco Wireless IP Phone 7920 with a USB...
... DHCP, TFTP, and IP settings and wireless settings for Cisco CallManager Release 4.0 and 4.1 OL-7104-01 1-5 Related Topics • Using the Cisco 7920 Configuration Utility, page 4-1 • Configuring Network Profile Settings, page 5-3 Cisco Wireless IP Phone 7920 Administration Guide for the phone. • Cisco 7920 Configuration Utility • Network Config menu on the Cisco Wireless IP Phone 7920 You install the Cisco 7920 Configuration Utility on a computer and connect to the Cisco Wireless IP Phone 7920 with a USB...
Administration Guide
Page 38
..., but this method is not manipulated or intercepted by intruders, the Cisco Wireless IP Phone 7920 and Cisco Aironet Access Points are supported in North America. Securing Voice Communications Because all other wireless LAN traffic, securing voice communications is from one access point to group a set identifier (SSID). The recommended channels are within the available channel range. To...
..., but this method is not manipulated or intercepted by intruders, the Cisco Wireless IP Phone 7920 and Cisco Aironet Access Points are supported in North America. Securing Voice Communications Because all other wireless LAN traffic, securing voice communications is from one access point to group a set identifier (SSID). The recommended channels are within the available channel range. To...
Administration Guide
Page 42
... an encryption key stored on the phone and access point. Cisco Wireless IP Phone 7920 supports both WPA and WPA Pre-shared key authentication, including encryption using TKIP and MIC (message integrity check) Related Topics • Understanding the Phone Startup Process, page 2-21 • Components of the VoIP Wireless Network, page 2-5 • Modifying DHCP Settings, page 5-4 • Configuring TFTP Option...
... an encryption key stored on the phone and access point. Cisco Wireless IP Phone 7920 supports both WPA and WPA Pre-shared key authentication, including encryption using TKIP and MIC (message integrity check) Related Topics • Understanding the Phone Startup Process, page 2-21 • Components of the VoIP Wireless Network, page 2-5 • Modifying DHCP Settings, page 5-4 • Configuring TFTP Option...
Administration Guide
Page 43
...VoIP Wireless Network cause the page to another location, but they are mobile and can cause choppy or broken audio and make the phone call . However, packet loss during voice transmission can roam across a campus or between floors in a building while they reconnect at the new location. therefore, RF coverage needs to the Cisco Wireless IP Phone 7920... Design and Deployment Guide. When you should continue to perform post installation site surveys to verify that determines settings suitable to determine the best access...
...VoIP Wireless Network cause the page to another location, but they are mobile and can cause choppy or broken audio and make the phone call . However, packet loss during voice transmission can roam across a campus or between floors in a building while they reconnect at the new location. therefore, RF coverage needs to the Cisco Wireless IP Phone 7920... Design and Deployment Guide. When you should continue to perform post installation site surveys to verify that determines settings suitable to determine the best access...
Administration Guide
Page 44
... coverage area for the Cisco Wireless IP Phone is within the same Layer 2 VLAN, the IP address remains the same for Cisco CallManager Release 4.0 and 4.1 OL-7104-01 As long as the access 2-10 Cisco Wireless IP Phone 7920 Administration Guide for the phone. The phone uses the QBSS value ... building where he places a call over to the Cisco Wireless IP Phone. The phone associates with the new access point. Components of the VoIP Wireless Network Chapter 2 An Overview of the Wireless Network • QoS Basis Service Set (QBSS)-The access point uses this beacon information element...
... coverage area for the Cisco Wireless IP Phone is within the same Layer 2 VLAN, the IP address remains the same for Cisco CallManager Release 4.0 and 4.1 OL-7104-01 As long as the access 2-10 Cisco Wireless IP Phone 7920 Administration Guide for the phone. The phone uses the QBSS value ... building where he places a call over to the Cisco Wireless IP Phone. The phone associates with the new access point. Components of the VoIP Wireless Network Chapter 2 An Overview of the Wireless Network • QoS Basis Service Set (QBSS)-The access point uses this beacon information element...
Administration Guide
Page 49
... their authentication and encryption scheme requirements on the access points and on the phone must set static WEP for encryption and added security. OL-7104-01 Cisco Wireless IP Phone 7920 Administration Guide for encryption. The RADIUS server manages the WEP key and passes...The Cisco Wireless IP Phone 7920 does not support Cisco Key Integrity Protocol (CKIP) with each authentication. • Temporal Key Integrity Protocol (TKIP)-WPA and CCKM use WEP keys for Cisco CallManager Release 4.0 and 4.1 2-15 Chapter 2 An Overview of the Wireless Network Components of the VoIP Wireless ...
... their authentication and encryption scheme requirements on the access points and on the phone must set static WEP for encryption and added security. OL-7104-01 Cisco Wireless IP Phone 7920 Administration Guide for encryption. The RADIUS server manages the WEP key and passes...The Cisco Wireless IP Phone 7920 does not support Cisco Key Integrity Protocol (CKIP) with each authentication. • Temporal Key Integrity Protocol (TKIP)-WPA and CCKM use WEP keys for Cisco CallManager Release 4.0 and 4.1 2-15 Chapter 2 An Overview of the Wireless Network Components of the VoIP Wireless ...
Administration Guide
Page 50
... 4.1 OL-7104-01 When you set up AKM on the phone, the access point can be set up on the access points with WPA Pre-shared Key TKIP TKIP 2-16 Cisco Wireless IP Phone 7920 Administration Guide for CCKM) Network EAP, TKIP with WPA Open TKIP with WPA or WPA Pre-shared Key Cisco Wireless IP Phone 7920 Authentication Encryption Open (optional) None...
... 4.1 OL-7104-01 When you set up AKM on the phone, the access point can be set up on the access points with WPA Pre-shared Key TKIP TKIP 2-16 Cisco Wireless IP Phone 7920 Administration Guide for CCKM) Network EAP, TKIP with WPA Open TKIP with WPA or WPA Pre-shared Key Cisco Wireless IP Phone 7920 Authentication Encryption Open (optional) None...