Administration Guide
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Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1 Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 Text Part Number: OL-7104-01
Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1 Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 Text Part Number: OL-7104-01
Administration Guide
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... their respective owners. All rights reserved. All other trademarks mentioned in the United States and certain other company. (0711R) Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1, CiscoWireless IP Phone 7920 Copyright © 2000-2005 Cisco Systems, Inc. Changing the Way We Work, Live, Play, and Learn is a service mark of the word partner does...
... their respective owners. All rights reserved. All other trademarks mentioned in the United States and certain other company. (0711R) Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1, CiscoWireless IP Phone 7920 Copyright © 2000-2005 Cisco Systems, Inc. Changing the Way We Work, Live, Play, and Learn is a service mark of the word partner does...
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... 18 Obtaining Technical Assistance 19 Cisco Technical Support Website 19 Submitting a Service Request 20 Definitions of Service Request Severity 21 Obtaining Additional Publications and Information 21 Document Conventions 22 An Overview of the Cisco Wireless IP Phone 7920 1 Understanding the Cisco Wireless IP Phone 7920 1 Features Supported on the Cisco Wireless IP Phone 7920 3 Configuring Telephony Features 4 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1 OL-7104-01...
... 18 Obtaining Technical Assistance 19 Cisco Technical Support Website 19 Submitting a Service Request 20 Definitions of Service Request Severity 21 Obtaining Additional Publications and Information 21 Document Conventions 22 An Overview of the Cisco Wireless IP Phone 7920 1 Understanding the Cisco Wireless IP Phone 7920 1 Features Supported on the Cisco Wireless IP Phone 7920 3 Configuring Telephony Features 4 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1 OL-7104-01...
Administration Guide
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... Files 17 Interacting with the DHCP Server 18 Wireless Network and Access Point Configuration 19 Understanding the Phone Startup Process 21 Setting Up Cisco Wireless IP Phones 1 Preparing to Install the Cisco Wireless IP Phone 7920 1 Network Requirements 2 Phone Configuration Tasks 2 Configuring IP Phones in Cisco CallManager 6 Adding Phones to the Cisco CallManager Database 7 Adding Phones with Auto-Registration 8 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1 6 OL-7104-01
... Files 17 Interacting with the DHCP Server 18 Wireless Network and Access Point Configuration 19 Understanding the Phone Startup Process 21 Setting Up Cisco Wireless IP Phones 1 Preparing to Install the Cisco Wireless IP Phone 7920 1 Network Requirements 2 Phone Configuration Tasks 2 Configuring IP Phones in Cisco CallManager 6 Adding Phones to the Cisco CallManager Database 7 Adding Phones with Auto-Registration 8 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1 6 OL-7104-01
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... Cisco 7920 Configuration Utility 1 System Requirements 2 Installing the Cisco 7920 Configuration Utility 3 Uninstalling the Cisco 7920 Configuration Utility 4 How to Use the Cisco 7920 Configuration Utility 4 Cisco 7920 Configuration Utility Overview 4 Connecting the Cisco 7920 Configuration Utility to a Phone 5 Activating the USB Port on the Phone 5 Connecting to the Cisco Wireless IP Phone 5 Overview of the Application Windows 6 Current Phone Settings Window 7 Connection Status Bar Information 8 Cisco Wireless IP Phone 7920 Administration Guide for Cisco...
... Cisco 7920 Configuration Utility 1 System Requirements 2 Installing the Cisco 7920 Configuration Utility 3 Uninstalling the Cisco 7920 Configuration Utility 4 How to Use the Cisco 7920 Configuration Utility 4 Cisco 7920 Configuration Utility Overview 4 Connecting the Cisco 7920 Configuration Utility to a Phone 5 Activating the USB Port on the Phone 5 Connecting to the Cisco Wireless IP Phone 5 Overview of the Application Windows 6 Current Phone Settings Window 7 Connection Status Bar Information 8 Cisco Wireless IP Phone 7920 Administration Guide for Cisco...
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... Hot Keys 34 Creating a Configuration Template 35 Log History Window 36 Troubleshooting the Network Connection for the Cisco 7920 Configuration Utility 37 5 C H A P T E R Configuring Network Profiles on the Cisco Wireless IP Phone 7920 1 Accessing Network Profile Settings on the Phone 2 Displaying the Network Profile Menu 2 Configuring Network Profile Settings 3 Modifying DHCP Settings 4 Enabling or Disabling DHCP 5 Configuring Static...
... Hot Keys 34 Creating a Configuration Template 35 Log History Window 36 Troubleshooting the Network Connection for the Cisco 7920 Configuration Utility 37 5 C H A P T E R Configuring Network Profiles on the Cisco Wireless IP Phone 7920 1 Accessing Network Profile Settings on the Phone 2 Displaying the Network Profile Menu 2 Configuring Network Profile Settings 3 Modifying DHCP Settings 4 Enabling or Disabling DHCP 5 Configuring Static...
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... 8 Using the Cisco Wireless IP Phone 7920 Site Survey Utility 9 Requirements for an Optimal Wireless Voice Environment 10 7 C H A P T E R Configuring Features, Templates, Services, and Users 1 Configuring Cisco Wireless IP Phones in Cisco CallManager 2 Product Specific Configuration Options 2 Access to Phone Menu Options 2 Idle Phone Softkeys 3 Cisco CallManager Softkeys 3 Setting Up the Idle URL for a Cisco Wireless IP Phone 7920 3 Configuring Telephony Features 3 Configuring Softkey Templates 8 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release...
... 8 Using the Cisco Wireless IP Phone 7920 Site Survey Utility 9 Requirements for an Optimal Wireless Voice Environment 10 7 C H A P T E R Configuring Features, Templates, Services, and Users 1 Configuring Cisco Wireless IP Phones in Cisco CallManager 2 Product Specific Configuration Options 2 Access to Phone Menu Options 2 Idle Phone Softkeys 3 Cisco CallManager Softkeys 3 Setting Up the Idle URL for a Cisco Wireless IP Phone 7920 3 Configuring Telephony Features 3 Configuring Softkey Templates 8 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release...
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... Cisco Wireless IP Phone Does Not Complete the Normal Start Up Process 2 Symptom: The Cisco Wireless IP Phone Does Not Associate with a Cisco Aironet Access Point 3 Verifying Access Point Settings 3 Symptom: The Cisco Wireless IP Phone Does Not Register with Cisco CallManager 5 Registering the Phone with Cisco CallManager 5 Checking Network Connectivity 6 Verifying TFTP Server Settings 6 Verifying IP Addressing 7 Verifying DNS Settings 8 Verifying Cisco CallManager Settings 8 Cisco Wireless IP Phone 7920 Administration Guide for Cisco...
... Cisco Wireless IP Phone Does Not Complete the Normal Start Up Process 2 Symptom: The Cisco Wireless IP Phone Does Not Associate with a Cisco Aironet Access Point 3 Verifying Access Point Settings 3 Symptom: The Cisco Wireless IP Phone Does Not Register with Cisco CallManager 5 Registering the Phone with Cisco CallManager 5 Checking Network Connectivity 6 Verifying TFTP Server Settings 6 Verifying IP Addressing 7 Verifying DNS Settings 8 Verifying Cisco CallManager Settings 8 Cisco Wireless IP Phone 7920 Administration Guide for Cisco...
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... Not Roam Properly 15 Voice Quality Deteriorates While Roaming 16 Delays in Voice Conversation While Roaming 16 Phone Loses Connection with Cisco CallManager While Roaming 16 General Troubleshooting Information 17 Troubleshooting Tips for the Cisco Wireless IP Phone 7920 17 Logging Information for Troubleshooting 20 Using a System Log Server 20 Using the Trace Route Option on the...
... Not Roam Properly 15 Voice Quality Deteriorates While Roaming 16 Delays in Voice Conversation While Roaming 16 Phone Loses Connection with Cisco CallManager While Roaming 16 General Troubleshooting Information 17 Troubleshooting Tips for the Cisco Wireless IP Phone 7920 17 Logging Information for Troubleshooting 20 Using a System Log Server 20 Using the Trace Route Option on the...
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... I X C A P P E N D I X INDEX Selecting the Transmit Power 26 Changing the Cisco Discovery Protocol Settings 27 Cisco 7920 Configuration Utility Troubleshooting Tips 28 Troubleshooting Information for Basic Problems 28 Windows User Interface Operation Errors 29 TCP Connection... How Wireless IP Phones Operate 1 How Users Get Copies of Cisco IP Phone Manuals 3 How Users Configure Phone Features and Services 3 How Users Access Voice Messages 4 Supporting International Users 1 Physical and Operating Environment Specifications 1 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager...
... I X C A P P E N D I X INDEX Selecting the Transmit Power 26 Changing the Cisco Discovery Protocol Settings 27 Cisco 7920 Configuration Utility Troubleshooting Tips 28 Troubleshooting Information for Basic Problems 28 Windows User Interface Operation Errors 29 TCP Connection... How Wireless IP Phones Operate 1 How Users Get Copies of Cisco IP Phone Manuals 3 How Users Configure Phone Features and Services 3 How Users Access Voice Messages 4 Supporting International Users 1 Physical and Operating Environment Specifications 1 Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager...
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..., install, configure, and manage the Cisco Wireless IP Phone 7920 on the wireless network. Many of the phones. This guide is intended to be administration-level tasks and are not intended for Cisco CallManager Release 4.0 and 4.1 OL-7104-01 13 Because of the close interaction between the Cisco Wireless IP Phone 7920 and Cisco CallManager, these tasks require familiarity with Cisco CallManager Release 3.3 or later...
..., install, configure, and manage the Cisco Wireless IP Phone 7920 on the wireless network. Many of the phones. This guide is intended to be administration-level tasks and are not intended for Cisco CallManager Release 4.0 and 4.1 OL-7104-01 13 Because of the close interaction between the Cisco Wireless IP Phone 7920 and Cisco CallManager, these tasks require familiarity with Cisco CallManager Release 3.3 or later...
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... the Cisco Wireless IP Phone Chapter 6, "Verifying the Wireless Network Configuration on the Cisco Wireless IP Phone" Describes how to get the Cisco Wireless IP Phone 7920 up and running on the Cisco Wireless IP Phone Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1 14 OL-7104-01 Objectives Preface Objectives This guide provides the required steps to view the wireless network settings using the Network Configuration menu on a wireless Voice-over-IP (VoIP...
... the Cisco Wireless IP Phone Chapter 6, "Verifying the Wireless Network Configuration on the Cisco Wireless IP Phone" Describes how to get the Cisco Wireless IP Phone 7920 up and running on the Cisco Wireless IP Phone Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1 14 OL-7104-01 Objectives Preface Objectives This guide provides the required steps to view the wireless network settings using the Network Configuration menu on a wireless Voice-over-IP (VoIP...
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... • Cisco Wireless IP Phone 7920 Accessory Guide • Cisco Wireless 7920 Design and Deployment Guide • Cisco Wireless IP Phone 7920 Phone Guide • Regulatory Compliance and Safety Information for the Cisco Wireless IP Phone 7920 For more information about Cisco CallManager, refer to the following publications, which are available at this location: http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/index.htm Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager...
... • Cisco Wireless IP Phone 7920 Accessory Guide • Cisco Wireless 7920 Design and Deployment Guide • Cisco Wireless IP Phone 7920 Phone Guide • Regulatory Compliance and Safety Information for the Cisco Wireless IP Phone 7920 For more information about Cisco CallManager, refer to the following publications, which are available at this location: http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/index.htm Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager...
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... regularly and may have shipped with your product. Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1 16 OL-7104-01 Cisco also provides several ways to obtain technical information from Cisco Systems. Cisco.com You can access the most current Cisco documentation at this URL: http://www.cisco.com/univercd/home/home.htm You can access the...
... regularly and may have shipped with your product. Cisco Wireless IP Phone 7920 Administration Guide for Cisco CallManager Release 4.0 and 4.1 16 OL-7104-01 Cisco also provides several ways to obtain technical information from Cisco Systems. Cisco.com You can access the most current Cisco documentation at this URL: http://www.cisco.com/univercd/home/home.htm You can access the...
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... (California, USA) at 408 526-7208 or, elsewhere in these ways: • Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Ordering tool or Cisco Marketplace. Cisco Wireless IP Phone 7920 Administration Guide for ordering documentation at this URL: http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm You can submit comments by...
... (California, USA) at 408 526-7208 or, elsewhere in these ways: • Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Ordering tool or Cisco Marketplace. Cisco Wireless IP Phone 7920 Administration Guide for ordering documentation at this URL: http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm You can submit comments by...
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... Really Simple Syndication (PSIRT RSS) feed from this URL: http://www.cisco.com/en/US/products/products_psirt_rss_feed.html Reporting Security Problems in real time, you can work from Cisco. Cisco Wireless IP Phone 7920 Administration Guide for Cisco products is available at this URL: http://www.cisco.com/en/US/products/products_security_vulnerability_policy.ht ml From this site, you can...
... Really Simple Syndication (PSIRT RSS) feed from this URL: http://www.cisco.com/en/US/products/products_psirt_rss_feed.html Reporting Security Problems in real time, you can work from Cisco. Cisco Wireless IP Phone 7920 Administration Guide for Cisco products is available at this URL: http://www.cisco.com/en/US/products/products_security_vulnerability_policy.ht ml From this site, you can...
Administration Guide
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...Cisco Wireless IP Phone 7920 Administration Guide for troubleshooting and resolving technical issues with PSIRT is available 24 hours a day, 365 days a year, at this URL: http://www.cisco.com/techsupport Access to use a revoked or an expired encryption key. The correct public key to all customers, partners, resellers, and distributors who hold a valid Cisco... service contract, contact your correspondence with Cisco products and technologies. The Cisco Technical Support Website on the Cisco Technical Support Website requires a Cisco.com user ID and ...
...Cisco Wireless IP Phone 7920 Administration Guide for troubleshooting and resolving technical issues with PSIRT is available 24 hours a day, 365 days a year, at this URL: http://www.cisco.com/techsupport Access to use a revoked or an expired encryption key. The correct public key to all customers, partners, resellers, and distributors who hold a valid Cisco... service contract, contact your correspondence with Cisco products and technologies. The Cisco Technical Support Website on the Cisco Technical Support Website requires a Cisco.com user ID and ...
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... contacts, go to this URL: http://www.cisco.com/techsupport/servicerequest For S1 or S2 service requests or if you describe your product and record the information before submitting a web or phone request for service. Search results show command output. or for...a complete list of your service request is located at this URL: http://www.cisco.com/techsupport/contacts Cisco Wireless IP Phone 7920 Administration Guide for which your production network is down list, or click the Cisco Product Identification Tool link under Documentation & Tools. Locate the serial number label on...
... contacts, go to this URL: http://www.cisco.com/techsupport/servicerequest For S1 or S2 service requests or if you describe your product and record the information before submitting a web or phone request for service. Search results show command output. or for...a complete list of your service request is located at this URL: http://www.cisco.com/techsupport/contacts Cisco Wireless IP Phone 7920 Administration Guide for which your production network is down list, or click the Cisco Product Identification Tool link under Documentation & Tools. Locate the serial number label on...
Administration Guide
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.... Preface Obtaining Additional Publications and Information Definitions of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and Cisco Wireless IP Phone 7920 Administration Guide for maximizing Internet and networking investments. Severity 2 (S2)-Operation of Cisco books, reference guides, and logo merchandise. Both new and experienced users will commit resources...
.... Preface Obtaining Additional Publications and Information Definitions of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and Cisco Wireless IP Phone 7920 Administration Guide for maximizing Internet and networking investments. Severity 2 (S2)-Operation of Cisco books, reference guides, and logo merchandise. Both new and experienced users will commit resources...
Administration Guide
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... font. Do not use quotation marks around the string or the string will include the quotation marks. Cisco Wireless IP Phone 7920 Administration Guide for engineering professionals involved in boldface. Optional alternative keywords are grouped in screen font. Terminal ...sessions and information the system displays are in brackets and separated by vertical bars. You can view current offerings at this URL: http://www.cisco.com/en/US/learning/index.html Document Conventions This document uses the following conventions: Convention boldface font italic font [ ] { x | y ...
... font. Do not use quotation marks around the string or the string will include the quotation marks. Cisco Wireless IP Phone 7920 Administration Guide for engineering professionals involved in boldface. Optional alternative keywords are grouped in screen font. Terminal ...sessions and information the system displays are in brackets and separated by vertical bars. You can view current offerings at this URL: http://www.cisco.com/en/US/learning/index.html Document Conventions This document uses the following conventions: Convention boldface font italic font [ ] { x | y ...