Phone Guide
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Phone Guide Cisco Unified IP Phone 7905G and 7912G for Cisco Unified CallManager 5.0 (SCCP) INCLUDING LICENSE AND WARRANTY Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100
Phone Guide Cisco Unified IP Phone 7905G and 7912G for Cisco Unified CallManager 5.0 (SCCP) INCLUDING LICENSE AND WARRANTY Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100
Phone Guide
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...affiliates in the United States and certain other company. (0501R) © 2006 Cisco Systems, Inc. Highlight a call to create a conference call Host a Meet-Me conference call on -hook transfer). Common Phone Tasks Place a call Redial a number Place a call All other Edit a... respective owners. All rights reserved. OL-8166-01 Quick Reference Cisco Unified IP Phone 7905G and 7912G for Cisco Unified CallManager 5.0 (SCCP) Softkey Definitions Phone Screen Icons Button Icons Common Phone Tasks Softkey Definitions AbbrDial Answer CallBack Cancel cBarge CFwdAll Clear Close ...
...affiliates in the United States and certain other company. (0501R) © 2006 Cisco Systems, Inc. Highlight a call to create a conference call Host a Meet-Me conference call on -hook transfer). Common Phone Tasks Place a call Redial a number Place a call All other Edit a... respective owners. All rights reserved. OL-8166-01 Quick Reference Cisco Unified IP Phone 7905G and 7912G for Cisco Unified CallManager 5.0 (SCCP) Softkey Definitions Phone Screen Icons Button Icons Common Phone Tasks Softkey Definitions AbbrDial Answer CallBack Cancel cBarge CFwdAll Clear Close ...
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Contents Getting Started 1 Using this Guide 1 Finding Additional Information 2 Accessing Cisco Unified IP Phone 7900 Series eLearning Tutorials 2 Safety and Performance Information 2 Accessibility Features 12 Connecting Your Phone 13 An Overview of Your Phone 16 Understanding Buttons and Hardware 16 Understanding Feature Operation and Availability 17 Call-Handling and Navigation ...Call 23 Ending a Call 24 Using the Speaker 24 Using the Hold Button 25 Transferring a Connected Call 25 Making Conference Calls 26 Cisco Unified IP Phone 7905G and 7912G for Cisco Unified CallManager 5.0 (SCCP) iii
Contents Getting Started 1 Using this Guide 1 Finding Additional Information 2 Accessing Cisco Unified IP Phone 7900 Series eLearning Tutorials 2 Safety and Performance Information 2 Accessibility Features 12 Connecting Your Phone 13 An Overview of Your Phone 16 Understanding Buttons and Hardware 16 Understanding Feature Operation and Availability 17 Call-Handling and Navigation ...Call 23 Ending a Call 24 Using the Speaker 24 Using the Hold Button 25 Transferring a Connected Call 25 Making Conference Calls 26 Cisco Unified IP Phone 7905G and 7912G for Cisco Unified CallManager 5.0 (SCCP) iii
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Using the Address Book Synchronization Tool 48 Setting Up Speed Dials on the Web 48 Setting Up Phone Services on the Web 49 Controlling User Settings on the Web 50 Using Cisco WebDialer 51 Understanding Additional Configuration Options 53 Troubleshooting Your Phone 54 Using the Quality Reporting Tool 54 Cisco One-Year Limited Hardware Warranty Terms 55 Cisco Unified IP Phone 7905G and 7912G for Cisco Unified CallManager 5.0 (SCCP) v
Using the Address Book Synchronization Tool 48 Setting Up Speed Dials on the Web 48 Setting Up Phone Services on the Web 49 Controlling User Settings on the Web 50 Using Cisco WebDialer 51 Understanding Additional Configuration Options 53 Troubleshooting Your Phone 54 Using the Quality Reporting Tool 54 Cisco One-Year Limited Hardware Warranty Terms 55 Cisco Unified IP Phone 7905G and 7912G for Cisco Unified CallManager 5.0 (SCCP) v
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... page 25. Transfer calls See the "Transferring a Connected Call" section on page 21. Make conference calls See the "Making Conference Calls" section on page 2. Cisco Unified IP Phone 7905G and 7912G for you page 16. Then Review important safety information See the "Safety and Performance Information" section on page 26. Change the ringer or...
... page 25. Transfer calls See the "Transferring a Connected Call" section on page 21. Make conference calls See the "Making Conference Calls" section on page 2. Cisco Unified IP Phone 7905G and 7912G for you page 16. Then Review important safety information See the "Safety and Performance Information" section on page 26. Change the ringer or...
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... Information You can access the most current Cisco documentation on the World Wide Web at this URL: http://www.cisco.com/univercd/home/home.htm You can access the Cisco website at this URL: http://www.cisco.com/public/countries_languages.shtml Accessing Cisco Unified IP Phone 7900 Series eLearning Tutorials Cisco Unified IP Phone 7900 Series eLearning tutorials use audio...
... Information You can access the most current Cisco documentation on the World Wide Web at this URL: http://www.cisco.com/univercd/home/home.htm You can access the Cisco website at this URL: http://www.cisco.com/public/countries_languages.shtml Accessing Cisco Unified IP Phone 7900 Series eLearning Tutorials Cisco Unified IP Phone 7900 Series eLearning tutorials use audio...
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Getting Started Cisco Unified IP Phone 7905G and 7912G for Cisco Unified CallManager 5.0 (SCCP) 9
Getting Started Cisco Unified IP Phone 7905G and 7912G for Cisco Unified CallManager 5.0 (SCCP) 9
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... If there is an interruption in the power supply, Service and Emergency Calling Service dialing will not function until power is dependent on the phone being powered. Cisco Unified IP Phone 7905G and 7912G for short-circuit (over current) protection. Power Outage Your accessibility to reset or reconfigure equipment before using the Service or Emergency...
... If there is an interruption in the power supply, Service and Emergency Calling Service dialing will not function until power is dependent on the phone being powered. Cisco Unified IP Phone 7905G and 7912G for short-circuit (over current) protection. Power Outage Your accessibility to reset or reconfigure equipment before using the Service or Emergency...
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... socket plug Cisco Unified IP Phone 7905G and 7912G for Cisco Unified CallManager 5.0 (SCCP) 13 Connecting Your Phone Connecting Your Phone Your system administrator will likely connect your phone. If that is not the case, refer to Figure 1 (Cisco Unified IP Phone 7905G) and Figure 2 (Cisco Unified IP Phone 7912G) and the tables that follow to connect your new Cisco Unified IP Phone to the corporate IP telephony network...
... socket plug Cisco Unified IP Phone 7905G and 7912G for Cisco Unified CallManager 5.0 (SCCP) 13 Connecting Your Phone Connecting Your Phone Your system administrator will likely connect your phone. If that is not the case, refer to Figure 1 (Cisco Unified IP Phone 7905G) and Figure 2 (Cisco Unified IP Phone 7912G) and the tables that follow to connect your new Cisco Unified IP Phone to the corporate IP telephony network...
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Figure 2 Cisco Unified IP Phone 7912G Cable Connections 4 3 6 1 2 5 1 Network port (10/100 SW) 2 Access port (10/100 PC) 3 Handset port 91638 4 DC Adaptor port (DC48V) 5 Cisco-supplied power supply (optional) 6 Power cable 14 OL-8166-01
Figure 2 Cisco Unified IP Phone 7912G Cable Connections 4 3 6 1 2 5 1 Network port (10/100 SW) 2 Access port (10/100 PC) 3 Handset port 91638 4 DC Adaptor port (DC48V) 5 Cisco-supplied power supply (optional) 6 Power cable 14 OL-8166-01
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... connected to the network, your system administrator might ask you might want to adjust the handset rest to the handset rest. Cisco Unified IP Phone 7905G and 7912G for instructions. 1 2 3 77354 1 Set the handset aside and pull the square plastic tab from the top of ...the cradle. You might be used either for Auto-Registered Phones Support). Registering with TAPS, pick up . After your phone displays a confirmation message, hang up the ...
... connected to the network, your system administrator might ask you might want to adjust the handset rest to the handset rest. Cisco Unified IP Phone 7905G and 7912G for instructions. 1 2 3 77354 1 Set the handset aside and pull the square plastic tab from the top of ...the cradle. You might be used either for Auto-Registered Phones Support). Registering with TAPS, pick up . After your phone displays a confirmation message, hang up the ...
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... • Access to network data and services Understanding Buttons and Hardware 1 2 9 8 3 4 5 6 7 10 91031 1 Phone screen 2 Cisco Unified IP Phone series Displays features such as the time, date, your Cisco Unified IP Phone model number. 16 OL-8166-01 An Overview of Your Phone The Cisco Unified IP Phones 7905G and 7912G support: • Voice communication over a data network • Familiar telephony features...
... • Access to network data and services Understanding Buttons and Hardware 1 2 9 8 3 4 5 6 7 10 91031 1 Phone screen 2 Cisco Unified IP Phone series Displays features such as the time, date, your Cisco Unified IP Phone model number. 16 OL-8166-01 An Overview of Your Phone The Cisco Unified IP Phones 7905G and 7912G support: • Voice communication over a data network • Familiar telephony features...
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...the ringer volume (if on a traditional telephone. Understanding Feature Operation and Availability The operation of your Cisco Unified IP Phone and the features available to you or might not be available to engage any of the functions displayed on the corresponding... or decreases volume for Cisco Unified CallManager 5.0 (SCCP) 17 Softkeys point to a voice messaging system, phone logs and directories, settings, and services. An Overview of Your Phone 3 Softkeys Enable you have questions about feature operation or availability. Cisco Unified IP Phone 7905G and 7912G for the handset...
...the ringer volume (if on a traditional telephone. Understanding Feature Operation and Availability The operation of your Cisco Unified IP Phone and the features available to you or might not be available to engage any of the functions displayed on the corresponding... or decreases volume for Cisco Unified CallManager 5.0 (SCCP) 17 Softkeys point to a voice messaging system, phone logs and directories, settings, and services. An Overview of Your Phone 3 Softkeys Enable you have questions about feature operation or availability. Cisco Unified IP Phone 7905G and 7912G for the handset...
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...dialing, which means they support one to confuse lines and calls on your phone. Your phone support team can have pressed Dial or NewCall to enter or choose phone numbers before activating the call. • Off-Hook-The phone handset is sometimes easy to six calls. So you might find yourself handling...support from the cradle, or you have an active dial tone. An active call is ringing). Use these tips to avoid confusion: Lines The Cisco Unified IP Phone 7905G and 7912G are dialing a number or an outgoing call can help you to get a dial tone. 18 OL-8166-01 Only one line ...
...dialing, which means they support one to confuse lines and calls on your phone. Your phone support team can have pressed Dial or NewCall to enter or choose phone numbers before activating the call. • Off-Hook-The phone handset is sometimes easy to six calls. So you might find yourself handling...support from the cradle, or you have an active dial tone. An active call is ringing). Use these tips to avoid confusion: Lines The Cisco Unified IP Phone 7905G and 7912G are dialing a number or an outgoing call can help you to get a dial tone. 18 OL-8166-01 Only one line ...
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... Then... other calls will be active at the top of the call list. • Incoming calls are indicated with a particular feature. Cisco Unified IP Phone 7905G and 7912G for Cisco Unified CallManager 5.0 (SCCP) 19 You can be placed on hold . Choose the call and then press more key several times. The ...have multiple calls on one line, calls with the highest precedence and longest duration display at any given time; Switching Among Calls Your phone can support up to six calls on one call can select multiple calls. Use the Navigation button to scroll through the call list ...
... Then... other calls will be active at the top of the call list. • Incoming calls are indicated with a particular feature. Cisco Unified IP Phone 7905G and 7912G for Cisco Unified CallManager 5.0 (SCCP) 19 You can be placed on hold . Choose the call and then press more key several times. The ...have multiple calls on one line, calls with the highest precedence and longest duration display at any given time; Switching Among Calls Your phone can support up to six calls on one call can select multiple calls. Use the Navigation button to scroll through the call list ...
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... Directories > Speed Dials. For details, see the "Speed Dialing" section on -hook (with dial Press NewCall and dial the number. Cisco Unified IP Phone 7905G and 7912G for Cisco Unified CallManager 5.0 (SCCP) 21 If you want to dial. • Enter a speed dial index number (1-99 on the keypad) ...numbers. Dial off -hook: • Lift the handset. • Press Dial. Dial on-hook (without Enter or choose a phone number by: dial tone) • Entering a phone number on -hook and press AbbrDial. Select a number to ... Then, to place the call , use one of several options to...
... Directories > Speed Dials. For details, see the "Speed Dialing" section on -hook (with dial Press NewCall and dial the number. Cisco Unified IP Phone 7905G and 7912G for Cisco Unified CallManager 5.0 (SCCP) 21 If you want to dial. • Enter a speed dial index number (1-99 on the keypad) ...numbers. Dial off -hook: • Lift the handset. • Press Dial. Dial on-hook (without Enter or choose a phone number by: dial tone) • Entering a phone number on -hook and press AbbrDial. Select a number to ... Then, to place the call , use one of several options to...
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Basic Call Handling Tips • If you make a mistake while entering a phone number, press
Basic Call Handling Tips • If you make a mistake while entering a phone number, press
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...End Call, you system administrator has disabled the speaker on your phone to you will be able to hear the call but you . Listen to talk on another phone page 33. Using the Speaker The Cisco Unified IP Phone 7905G and 7912G each provide a speaker for hands-free listening. ...You will not be available to answer a call . Use your phone, the Monitor and MonOff softkeys will appear on a call...
...End Call, you system administrator has disabled the speaker on your phone to you will be able to hear the call but you . Listen to talk on another phone page 33. Using the Speaker The Cisco Unified IP Phone 7905G and 7912G each provide a speaker for hands-free listening. ...You will not be available to answer a call . Use your phone, the Monitor and MonOff softkeys will appear on a call...
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...hold Remove a call without talking to complete the transfer. Press Trnsfer and enter the target number. If you want to put up . Cisco Unified IP Phone 7905G and 7912G for your line, ask your system administrator did not enable on hold . • When you have multiple calls on the... phone screen. Select the call you must be active at the top of the phone screen. If your phone support team. If you want to transfer the ...
...hold Remove a call without talking to complete the transfer. Press Trnsfer and enter the target number. If you want to put up . Cisco Unified IP Phone 7905G and 7912G for your line, ask your system administrator did not enable on hold . • When you have multiple calls on the... phone screen. Select the call you must be active at the top of the phone screen. If your phone support team. If you want to transfer the ...
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...feature available only for shared lines, and your system administrator must configure for more parties to participate in a call simultaneously. Your Cisco Unified IP Phone can either hang up or press Trnsfer, then hang up. • If on-hook transfer is an optional feature that ...and then the Hold button to return to the original call , press Trnsfer again. Standard conference calling is a default feature available on most phones. • cBarge-Use this softkey to establish a conference (3-16 participants) among several types of the selected calls highlighted, press DirTrfr. ...
...feature available only for shared lines, and your system administrator must configure for more parties to participate in a call simultaneously. Your Cisco Unified IP Phone can either hang up or press Trnsfer, then hang up. • If on-hook transfer is an optional feature that ...and then the Hold button to return to the original call , press Trnsfer again. Standard conference calling is a default feature available on most phones. • cBarge-Use this softkey to establish a conference (3-16 participants) among several types of the selected calls highlighted, press DirTrfr. ...