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Cisco Model DPC3825 and EPC3825 8x4 DOCSIS 3.0 Wireless Residential Gateway User Guide In This Document IMPORTANT SAFETY INSTRUCTIONS 2 Introduction...12 What's In the Carton 14 Front Panel Description 15 ... Configure Wireless Settings 35 Configure Security...51 Control Access to the Gateway 60 Configure Applications and Gaming 69 Manage the Gateway 75 Monitor Gateway Status 84 Frequently Asked Questions 91 Tips for Improved Performance 95 Front Panel LED Status Indicator Functions 96 ...
Cisco Model DPC3825 and EPC3825 8x4 DOCSIS 3.0 Wireless Residential Gateway User Guide In This Document IMPORTANT SAFETY INSTRUCTIONS 2 Introduction...12 What's In the Carton 14 Front Panel Description 15 ... Configure Wireless Settings 35 Configure Security...51 Control Access to the Gateway 60 Configure Applications and Gaming 69 Manage the Gateway 75 Monitor Gateway Status 84 Frequently Asked Questions 91 Tips for Improved Performance 95 Front Panel LED Status Indicator Functions 96 ...
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...the FCC Declaration of Conformity paragraph below is a requirement of FCC Rules. Any changes or modifications not expressly approved by : Cisco Systems, Inc. 5030 Sugarloaf Parkway Lawrenceville, Georgia 30044 USA Telephone: 770-236-1077 Canada EMI Regulation This Class B digital apparatus...; la norme NMB-003 du Canada. 4021196 Rev A 7 Please contact your service provider for help. DOCSIS Residential Gateway Model: DPC3825/EPC3825 Manufactured by Cisco Systems, Inc., could void the user's authority to operate the equipment. IMPORTANT SAFETY INSTRUCTIONS United States FCC Compliance This...
...the FCC Declaration of Conformity paragraph below is a requirement of FCC Rules. Any changes or modifications not expressly approved by : Cisco Systems, Inc. 5030 Sugarloaf Parkway Lawrenceville, Georgia 30044 USA Telephone: 770-236-1077 Canada EMI Regulation This Class B digital apparatus...; la norme NMB-003 du Canada. 4021196 Rev A 7 Please contact your service provider for help. DOCSIS Residential Gateway Model: DPC3825/EPC3825 Manufactured by Cisco Systems, Inc., could void the user's authority to operate the equipment. IMPORTANT SAFETY INSTRUCTIONS United States FCC Compliance This...
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...Cisco® Model DPC3825 DOCSIS® 3.0 or EPC3825 EuroDOCSIS™ Wireless Residential Gateway is a cable modem that allows for vertical, horizontal, or wall-mounted operation 12 4021196 Rev A This guide provides procedures and recommendations for placing, installing, configuring, operating, and troubleshooting your DPC3825 and EPC3825 residential gateway... to connect a variety of high-speed Internet service. With a DPC3825 or EPC3825 residential gateway, your home or office. Introduction Introduction Welcome to undesirable Internet sites Advanced firewall technology deters...
...Cisco® Model DPC3825 DOCSIS® 3.0 or EPC3825 EuroDOCSIS™ Wireless Residential Gateway is a cable modem that allows for vertical, horizontal, or wall-mounted operation 12 4021196 Rev A This guide provides procedures and recommendations for placing, installing, configuring, operating, and troubleshooting your DPC3825 and EPC3825 residential gateway... to connect a variety of high-speed Internet service. With a DPC3825 or EPC3825 residential gateway, your home or office. Introduction Introduction Welcome to undesirable Internet sites Advanced firewall technology deters...
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... to the same cable connection as your service provider for assistance. What's In the Carton? What's In the Carton? When you receive your wireless residential gateway, you want to connect a VCR, a Digital Home Communications Terminal (DHCT) or a set-top converter, or a TV to verify that each item... is in the carton and that each item is undamaged. The carton contains the following items: One of the DOCSIS Residential Gateway models (DPC3825 or EPC3825) One wall-mount style power adapter (models requiring external power supply) OR One desktop-style power adapter (models ...
... to the same cable connection as your service provider for assistance. What's In the Carton? What's In the Carton? When you receive your wireless residential gateway, you want to connect a VCR, a Digital Home Communications Terminal (DHCT) or a set-top converter, or a TV to verify that each item... is in the carton and that each item is undamaged. The carton contains the following items: One of the DOCSIS Residential Gateway models (DPC3825 or EPC3825) One wall-mount style power adapter (models requiring external power supply) OR One desktop-style power adapter (models ...
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...wireless clients on the wireless network 4021196 Rev A 15 BLINKING indicates the user has activated wireless setup to one of your residential gateway provides LED status indicators that the wireless access point has been disabled by the user 8 WIRELESS SETUP-OFF (normal condition) ... power is applied to the wireless residential gateway 2 DS-ON, the wireless residential gateway is receiving data from the cable network 3 US-On, the wireless residential gateway is sending data to the cable network 4 ONLINE-ON, the wireless residential gateway is registered on front panel LED status ...
...wireless clients on the wireless network 4021196 Rev A 15 BLINKING indicates the user has activated wireless setup to one of your residential gateway provides LED status indicators that the wireless access point has been disabled by the user 8 WIRELESS SETUP-OFF (normal condition) ... power is applied to the wireless residential gateway 2 DS-ON, the wireless residential gateway is receiving data from the cable network 3 US-On, the wireless residential gateway is sending data to the cable network 4 ONLINE-ON, the wireless residential gateway is registered on front panel LED status ...
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... The following illustrations show the description and function of the back panel components on the Cisco DPC3825 residential gateway. 1 POWER-Connects the residential gateway to the AC power adapter that is provided with your residential gateway. 2 ON/OFF SWITCH (European models only)-Allows you to power of the residential... setup, this feature allows the user to add new Wireless Protected Setup (WPS) compliant wireless clients to your residential gateway CAUTION: Avoid damage to the home network 16 4021196 Rev A Only use the power supply that is provided with your equipment.
... The following illustrations show the description and function of the back panel components on the Cisco DPC3825 residential gateway. 1 POWER-Connects the residential gateway to the AC power adapter that is provided with your residential gateway. 2 ON/OFF SWITCH (European models only)-Allows you to power of the residential... setup, this feature allows the user to add new Wireless Protected Setup (WPS) compliant wireless clients to your residential gateway CAUTION: Avoid damage to the home network 16 4021196 Rev A Only use the power supply that is provided with your equipment.
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Pressing the switch for maintenance purposes only. Back Panel Description 8 RESET-A momentary pressing (1-2 seconds) of all settings and then reboots the gateway CAUTION: The Reset button is for more than ten seconds first causes a reset-to-factorydefault of this switch reboots the EMTA. Doing so may cause you to do so by your cable service provider. Do not use unless instructed to lose any cable modem settings you have selected. 4021196 Rev A 17
Pressing the switch for maintenance purposes only. Back Panel Description 8 RESET-A momentary pressing (1-2 seconds) of all settings and then reboots the gateway CAUTION: The Reset button is for more than ten seconds first causes a reset-to-factorydefault of this switch reboots the EMTA. Doing so may cause you to do so by your cable service provider. Do not use unless instructed to lose any cable modem settings you have selected. 4021196 Rev A 17
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... A PC with TCP/IP protocol installed An active 10/100/1000BASE-T Ethernet network interface card (NIC) installed 18 4021196 Rev A To ensure that your residential gateway operates efficiently for Internet Service? What Are the System Requirements for high-speed Internet service, verify that all of RAM System Requirements for Internet Service?
... A PC with TCP/IP protocol installed An active 10/100/1000BASE-T Ethernet network interface card (NIC) installed 18 4021196 Rev A To ensure that your residential gateway operates efficiently for Internet Service? What Are the System Requirements for high-speed Internet service, verify that all of RAM System Requirements for Internet Service?
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...receive e-mail, access the World Wide Web, and receive other Internet services. You will set up your account and become your residential gateway, you to the serial number and MAC address information listed previously in this section. Before you can use your Internet Service Provider ... to set up an account with your service provider the following illustration shows a sample bar code label. Choose one of the residential gateway. Internet access enables you need to High-Speed Internet Service? How Do I Already Have an Existing High-Speed Internet Access Account If...
...receive e-mail, access the World Wide Web, and receive other Internet services. You will set up your account and become your residential gateway, you to the serial number and MAC address information listed previously in this section. Before you can use your Internet Service Provider ... to set up an account with your service provider the following illustration shows a sample bar code label. Choose one of the residential gateway. Internet access enables you need to High-Speed Internet Service? How Do I Already Have an Existing High-Speed Internet Access Account If...
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... computer if you decide where to outlets and other protected area. Airflow around the residential gateway should not be restricted. Choose a location that is near an existing RF coaxial connection to your residential gateway. Choose a location so that is relatively protected from the modem without straining or crimping ... from accidental disturbance or harm, such as a closet, basement, or other devices. Where Is the Best Location for My DOCSIS Residential Gateway? The ideal location for an additional RF coaxial outlet. Where Is the Best Location for My DOCSIS Residential...
... computer if you decide where to outlets and other protected area. Airflow around the residential gateway should not be restricted. Choose a location that is near an existing RF coaxial connection to your residential gateway. Choose a location so that is relatively protected from the modem without straining or crimping ... from accidental disturbance or harm, such as a closet, basement, or other devices. Where Is the Best Location for My DOCSIS Residential Gateway? The ideal location for an additional RF coaxial outlet. Where Is the Best Location for My DOCSIS Residential...
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...should be removed for any flooring or shelving underneath to allow access to easily reach the residential gateway without disconnecting the cables. Leave sufficient clearance between the bottom of the residential gateway and any required maintenance without strain. How Do I Mount the Modem on a Wall? (... shown in one of the following illustrations. 4021196 Rev A 21 Also, verify that the residential gateway can be mounted vertically or horizontally. The modem can mount the residential gateway on a wall using two wall anchors, two screws, and the mounting slots located on all ...
...should be removed for any flooring or shelving underneath to allow access to easily reach the residential gateway without disconnecting the cables. Leave sufficient clearance between the bottom of the residential gateway and any required maintenance without strain. How Do I Mount the Modem on a Wall? (... shown in one of the following illustrations. 4021196 Rev A 21 Also, verify that the residential gateway can be mounted vertically or horizontally. The modem can mount the residential gateway on a wall using two wall anchors, two screws, and the mounting slots located on all ...
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... position. Slip the large end of both mounting slots (located in the back of the residential gateway) over the mounting screws, and then slide the residential gateway down until the narrow end of the residential gateway. 2 Are you release the unit. 4021196 Rev A 23 Important: Verify that no , drive...bolts into the wall, and install the mounting screws into the wall; How Do I Mount the Modem on a Wall? (Optional) Mounting the Residential Gateway on the back of the keyhole slot contacts the screw shaft. leave a gap of about 1/4-inch between the screw head and the wall. leave a...
... position. Slip the large end of both mounting slots (located in the back of the residential gateway) over the mounting screws, and then slide the residential gateway down until the narrow end of the residential gateway. 2 Are you release the unit. 4021196 Rev A 23 Important: Verify that no , drive...bolts into the wall, and install the mounting screws into the wall; How Do I Mount the Modem on a Wall? (Optional) Mounting the Residential Gateway on the back of the keyhole slot contacts the screw shaft. leave a gap of about 1/4-inch between the screw head and the wall. leave a...
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... Disconnect power from the power source. 24 4021196 Rev A How Do I Connect My Gateway for the residential gateway. 1 Choose an appropriate and safe location to install the residential gateway (close to any device. 2 Power off your PC and other Internet devices in the exact order ...shown. Wiring and connections must be available. Connecting the Residential Gateway for High-Speed Data Service The following diagram illustrates one connection among many devices is called networking. Sharing one of the various ...
... Disconnect power from the power source. 24 4021196 Rev A How Do I Connect My Gateway for the residential gateway. 1 Choose an appropriate and safe location to install the residential gateway (close to any device. 2 Power off your PC and other Internet devices in the exact order ...shown. Wiring and connections must be available. Connecting the Residential Gateway for High-Speed Data Service The following diagram illustrates one connection among many devices is called networking. Sharing one of the various ...
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... power cord into an AC outlet to configure your PC for TCP/IP. This process may degrade the signal. 4 Connect your PC to the residential gateway using a splitter as a splitter may take up to the connected devices should be on your PC and other home network devices. How Do I Connect My... Gateway for Internet Service? 3 Connect the active RF coaxial cable from the same cable connection, you will be ready for use an external multi-port Ethernet ...
... power cord into an AC outlet to configure your PC for TCP/IP. This process may degrade the signal. 4 Connect your PC to the residential gateway using a splitter as a splitter may take up to the connected devices should be on your PC and other home network devices. How Do I Connect My... Gateway for Internet Service? 3 Connect the active RF coaxial cable from the same cable connection, you will be ready for use an external multi-port Ethernet ...
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...log in this guide also represent the default values for illustration purposes only. This section also presents examples and descriptions of the gateway uses IP address 192.168.0.1. Your pages may differ from the pages shown in this section are for the device. The .... Logging in the order shown on the Setup page. How Do I Configure My DOCSIS Residential Gateway? Use the WebWizard pages to customize your residential gateway to your residential gateway to the gateway as an administrator. 1 On your service provider before you must first access the WebWizard configuration pages...
...log in this guide also represent the default values for illustration purposes only. This section also presents examples and descriptions of the gateway uses IP address 192.168.0.1. Your pages may differ from the pages shown in this section are for the device. The .... Logging in the order shown on the Setup page. How Do I Configure My DOCSIS Residential Gateway? Use the WebWizard pages to customize your residential gateway to your residential gateway to the gateway as an administrator. 1 On your service provider before you must first access the WebWizard configuration pages...
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...to the following IP address: 192.168.0.1. Important: We highly recommend that look for devices operating with an Administration Management page in the forefront. The gateway opens with well-known or factory default user names and/or passwords. 4021196 Rev A 27 How Do I Configure My DOCSIS Residential... Gateway? 2 In the address field, enter the following page opens. 3 On the Status DOCSIS WAN page, leave the User Name and Password field blank and click...
...to the following IP address: 192.168.0.1. Important: We highly recommend that look for devices operating with an Administration Management page in the forefront. The gateway opens with well-known or factory default user names and/or passwords. 4021196 Rev A 27 How Do I Configure My DOCSIS Residential... Gateway? 2 In the address field, enter the following page opens. 3 On the Status DOCSIS WAN page, leave the User Name and Password field blank and click...
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... blank (factory default). However, if you save the settings for your device. Important: The settings on this page. How Do I Configure My DOCSIS Residential Gateway? 4 On the Administration Management page, create a User Name and Password and then click Save Settings. Once you do not need to make your selections, ... you directly to the Setup Quick Setup page. 5 After you need to configure the WLAN. If you choose, you do not change your gateway. You can use the settings on this page are all that you make any changes to the settings on this page to change your personalized...
... blank (factory default). However, if you save the settings for your device. Important: The settings on this page. How Do I Configure My DOCSIS Residential Gateway? 4 On the Administration Management page, create a User Name and Password and then click Save Settings. Once you do not need to make your selections, ... you directly to the Setup Quick Setup page. 5 After you need to configure the WLAN. If you choose, you do not change your gateway. You can use the settings on this page are all that you make any changes to the settings on this page to change your personalized...
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.... Configuring Quick Settings Use the descriptions and instructions in the field Change Password to re-enter the new password. How Do I Configure My DOCSIS Residential Gateway?
.... Configuring Quick Settings Use the descriptions and instructions in the field Change Password to re-enter the new password. How Do I Configure My DOCSIS Residential Gateway?
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... above. 30 4021196 Rev A Pre-Shared Key The pre-shared key for detailed descriptions of your wireless network is equal to your wireless gateway. The serial number can be viewable on the rating label attached to enable or disable the wireless network. The key can be from what... network. The CM MAC Address can be found on page 39) for detailed descriptions of the CM MAC Address. The value you to your wireless gateway. Select the desired option: Enable Disable Wireless Network Name (SSID) Allows you to select a wireless security mode to help protect ...
... above. 30 4021196 Rev A Pre-Shared Key The pre-shared key for detailed descriptions of your wireless network is equal to your wireless gateway. The serial number can be viewable on the rating label attached to enable or disable the wireless network. The key can be from what... network. The CM MAC Address can be found on page 39) for detailed descriptions of the CM MAC Address. The value you to your wireless gateway. Select the desired option: Enable Disable Wireless Network Name (SSID) Allows you to select a wireless security mode to help protect ...
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...Network Settings Use the descriptions and instructions in the following table to configure the settings for the Local Area Network (LAN) in your residential gateway. Subnet Mask The subnet mask for your home. Setup > Lan Setup The Setup Lan Setup page allows you to configure the network settings... how the addresses are assigned (automatically by DHCP or manually) as new devices are added to the network. Section Network Setup (LAN) Gateway IP Field Description Local IP Address The base IP address of IP addresses that you do not change these settings. Important: Unless you can...
...Network Settings Use the descriptions and instructions in the following table to configure the settings for the Local Area Network (LAN) in your residential gateway. Subnet Mask The subnet mask for your home. Setup > Lan Setup The Setup Lan Setup page allows you to configure the network settings... how the addresses are assigned (automatically by DHCP or manually) as new devices are added to the network. Section Network Setup (LAN) Gateway IP Field Description Local IP Address The base IP address of IP addresses that you do not change these settings. Important: Unless you can...