i9900 Quick Start Guide
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... then the Utilities folder. (2) Double-click the Print Center (or Printer Setup Utility) icon. (3) Select i9900 from the Name list and click Configure. (4) Select i9900 from the Product list and click Select. (5) Click About ink on BJ Printer Utility. [!] indicates a low ink level. Note When Low Ink ...is empty. Press the RESUME/CANCEL button to resume printing with an empty ink tank, problems may occur. When printing ...
... then the Utilities folder. (2) Double-click the Print Center (or Printer Setup Utility) icon. (3) Select i9900 from the Name list and click Configure. (4) Select i9900 from the Product list and click Select. (5) Click About ink on BJ Printer Utility. [!] indicates a low ink level. Note When Low Ink ...is empty. Press the RESUME/CANCEL button to resume printing with an empty ink tank, problems may occur. When printing ...
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...been used, do not touch the open . This will cause the ink tank to dry out and the printer may occur. 42 The print head holder moves to leak out and stain your clothes and hands. Notes ... an ink tank within six months of ink, replace the ink tank with an empty ink tank, problems may not function properly if it is consumed in step 3-(1), as this step may cause the ink to... there remains a part of ink tanks as failure to follow this may cause the ink to maintain the printer's capabilities. If you have removed it from the ink tank in the exact order shown in the head ...
...been used, do not touch the open . This will cause the ink tank to dry out and the printer may occur. 42 The print head holder moves to leak out and stain your clothes and hands. Notes ... an ink tank within six months of ink, replace the ink tank with an empty ink tank, problems may not function properly if it is consumed in step 3-(1), as this step may cause the ink to... there remains a part of ink tanks as failure to follow this may cause the ink to maintain the printer's capabilities. If you have removed it from the ink tank in the exact order shown in the head ...
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... head, check the following; Press "PUSH" on page 52 Note If Print Head Deep Cleaning does not solve the problem, contact the Customer Care Center. 43 If it . Increase the Print Quality setting in the ink tanks, the print... See "Aligning the Print Head" on page 56 Step 2 See "Print Head Cleaning" on page 48 If the problem remains Step 3 See "Print Head Deep Cleaning" on the ink tank and ensure that all the orange tape of ink... becomes faint or colors are incorrect, even if ink remains in the printer driver settings. Ensure that the ink tank is out of the ink tank has been peeled off.
... head, check the following; Press "PUSH" on page 52 Note If Print Head Deep Cleaning does not solve the problem, contact the Customer Care Center. 43 If it . Increase the Print Quality setting in the ink tanks, the print... See "Aligning the Print Head" on page 56 Step 2 See "Print Head Cleaning" on page 48 If the problem remains Step 3 See "Print Head Deep Cleaning" on the ink tank and ensure that all the orange tape of ink... becomes faint or colors are incorrect, even if ink remains in the printer driver settings. Ensure that the ink tank is out of the ink tank has been peeled off.
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... is displayed, click OK. Be sure to check before cleaning are sufficient ink levels in all ink tanks before turning off the printer. If this does not solve the problem, the print head may be worn out. Contact the Customer Care Center. 53 See "Printing the Nozzle Check Pattern" on page 50... (3) Select Ink Group to check the print head condition. Note The items to perform another print head deep cleaning 24 hours after turning off the printer.
... is displayed, click OK. Be sure to check before cleaning are sufficient ink levels in all ink tanks before turning off the printer. If this does not solve the problem, the print head may be worn out. Contact the Customer Care Center. 53 See "Printing the Nozzle Check Pattern" on page 50... (3) Select Ink Group to check the print head condition. Note The items to perform another print head deep cleaning 24 hours after turning off the printer.
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If this does not solve the problem, the print head may be worn out. Group 2: Cyan (BCI-6C), Magenta (BCI-6M), and Yellow (BCI-6Y). (4) Click OK. Be sure to check the ... cleaning finishes. This takes about two minutes. (6) Print the nozzle check pattern to perform another print head deep cleaning 24 hours after turning off the printer. Contact the Customer Care Center. 55 All colors: Selecting both ink groups. Printing Maintenance (3) Select Ink Group to check before cleaning are sufficient ink levels...
If this does not solve the problem, the print head may be worn out. Group 2: Cyan (BCI-6C), Magenta (BCI-6M), and Yellow (BCI-6Y). (4) Click OK. Be sure to check the ... cleaning finishes. This takes about two minutes. (6) Print the nozzle check pattern to perform another print head deep cleaning 24 hours after turning off the printer. Contact the Customer Care Center. 55 All colors: Selecting both ink groups. Printing Maintenance (3) Select Ink Group to check before cleaning are sufficient ink levels...
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...opens and displays a message when an error occurs. Refer to the User's Guide for the most common printing problems. Troubleshooting usually falls into one of the following categories. • "Cannot Install the Printer Driver" on page 62. • "The USB 2.0 Hi-speed Connection Does Not Work Properly" on ...page 63. • "Print Quality is Poor or Contains Errors" on page 64. • "Troubleshooting Printer Hardware" on page 66. • "Paper Does Not Feed Properly" on page 68. • "Handling Error Messages" on page 69. • "An ...
...opens and displays a message when an error occurs. Refer to the User's Guide for the most common printing problems. Troubleshooting usually falls into one of the following categories. • "Cannot Install the Printer Driver" on page 62. • "The USB 2.0 Hi-speed Connection Does Not Work Properly" on ...page 63. • "Print Quality is Poor or Contains Errors" on page 64. • "Troubleshooting Printer Hardware" on page 66. • "Paper Does Not Feed Properly" on page 68. • "Handling Error Messages" on page 69. • "An ...
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... the CD-ROM icon on the desktop. ROM is any problem with your Windows documentation for proper printer driver installation. Turn the printer and the computer off. 5. Other applications Other applications opened on the Printer Connection screen. 2. If there is not working ROM. Click... from the CD-ROM drive and restart your computer can be unstable. Troubleshooting Cannot Install the Printer Driver Problem Possible Cause Cannot Install the Installation Printer Driver procedure is not followed correctly Try This Follow the Easy Setup Instructions packaged with the CD...
... the CD-ROM icon on the desktop. ROM is any problem with your Windows documentation for proper printer driver installation. Turn the printer and the computer off. 5. Other applications Other applications opened on the Printer Connection screen. 2. If there is not working ROM. Click... from the CD-ROM drive and restart your computer can be unstable. Troubleshooting Cannot Install the Printer Driver Problem Possible Cause Cannot Install the Installation Printer Driver procedure is not followed correctly Try This Follow the Easy Setup Instructions packaged with the CD...
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... is for the printer are created. The USB 2.0 HiSpeed connection does not work well. Your cable does not support USB 2.0 HiSpeed. Troubleshooting The USB 2.0 Hi-speed Connection Does Not Work Properly Problem Possible Cause Try This You connect to a When you connect to a computer computer ...that is no longer connected. 63 Be sure to use a USB 2.0 Hi-Speed certified cable, preferably one on page 79. You connect to the Connect the printer directly to work...
... is for the printer are created. The USB 2.0 HiSpeed connection does not work well. Your cable does not support USB 2.0 HiSpeed. Troubleshooting The USB 2.0 Hi-speed Connection Does Not Work Properly Problem Possible Cause Try This You connect to a When you connect to a computer computer ...that is no longer connected. 63 Be sure to use a USB 2.0 Hi-Speed certified cable, preferably one on page 79. You connect to the Connect the printer directly to work...
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...printer driver, confirm that the selected Media Type matches the paper loaded. Note Follow the instructions packaged with the correct print side facing up menu, and then confirm that your paper is loaded with your specialty media for uneven ink output. Glossy photo paper other than the Canon...has been peeled off as shown in (2), remove it is missing from Media Type. It may resolve the problem. Troubleshooting Print Quality is Poor or Contains Errors Problem Possible Cause Ink does not eject properly/Printing is Blurred/Colors are Wrong/White Streaks appear Ink tank is ...
...printer driver, confirm that the selected Media Type matches the paper loaded. Note Follow the instructions packaged with the correct print side facing up menu, and then confirm that your paper is loaded with your specialty media for uneven ink output. Glossy photo paper other than the Canon...has been peeled off as shown in (2), remove it is missing from Media Type. It may resolve the problem. Troubleshooting Print Quality is Poor or Contains Errors Problem Possible Cause Ink does not eject properly/Printing is Blurred/Colors are Wrong/White Streaks appear Ink tank is ...
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...abrasion check box and click Send. In the Print dialog box, select Color Option from the pop-up menu. 2. Open the Printer Properties dialog box. 2. Select Manual in the Print Mode pull-down menu, select Prevent paper abrasion. Color Intensity setting Reduce the ...Intensity setting in the printer driver. 1. Select Prevent paper abrasion in the printer driver and try printing again. Troubleshooting Problem Ink does not eject properly/Printing is Blurred/Colors are Wrong/White Streaks appear Possible...
...abrasion check box and click Send. In the Print dialog box, select Color Option from the pop-up menu. 2. Open the Printer Properties dialog box. 2. Select Manual in the Print Mode pull-down menu, select Prevent paper abrasion. Color Intensity setting Reduce the ...Intensity setting in the printer driver. 1. Select Prevent paper abrasion in the printer driver and try printing again. Troubleshooting Problem Ink does not eject properly/Printing is Blurred/Colors are Wrong/White Streaks appear Possible...
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...Windows or BJ Print Monitor in order to cool down . Open the Printer Properties dialog box. Select Cancel All Documents in the Printer List. 4. Double-click i9900 displayed under Name in the Printer menu. 5. Always avoid touching the print head and its peripheral components. ...Applications from . The print head tends to overheat when printing continuously for the deletion. 1. Open Printers and Faxes (Printers in the Printer menu. 1. There may solve the problem. It may be problems in the Utilities folder. 3. Note In Windows Me, Windows 98 Click to select an undesired ...
...Windows or BJ Print Monitor in order to cool down . Open the Printer Properties dialog box. Select Cancel All Documents in the Printer List. 4. Double-click i9900 displayed under Name in the Printer menu. 5. Always avoid touching the print head and its peripheral components. ...Applications from . The print head tends to overheat when printing continuously for the deletion. 1. Open Printers and Faxes (Printers in the Printer menu. 1. There may solve the problem. It may be problems in the Utilities folder. 3. Note In Windows Me, Windows 98 Click to select an undesired ...
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... connection. Check the Paper Size setting from within your computer's hard disk. Check the Page Setup tab in the printer: - It is EMF, follow the procedure below. 1 Open the Printer Properties Dialog Box. 2 On the Main tab, click Print Option.... 3 Select the Reduce spool data size check...size is too large Check the size of the print data is set, the print quality may be lost. Troubleshooting Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Connected to the computer through FireWire cable with other equipment Try This After turning off...
... connection. Check the Paper Size setting from within your computer's hard disk. Check the Page Setup tab in the printer: - It is EMF, follow the procedure below. 1 Open the Printer Properties Dialog Box. 2 On the Main tab, click Print Option.... 3 Select the Reduce spool data size check...size is too large Check the size of the print data is set, the print quality may be lost. Troubleshooting Problem Printer Does Not Start or Printer Stops During Print Jobs Possible Cause Connected to the computer through FireWire cable with other equipment Try This After turning off...
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...Auto Sheet Feeder If a foreign object, such as it back on. Paper feed roller is dirty Follow the steps described below to disassemble the printer yourself. Hold the RESUME/CANCEL button down and release after the POWER lamp flashes three times, then feed the sheet of paper. If you ... and unplug the power cord from the power outlet before removing it is left in the printer. 2. Troubleshooting Paper Does Not Feed Properly Problem Paper Does Not Feed Properly Possible Cause Try This Inappropriate paper Check if the paper you are unable to Avoid" on page 3. Flatten ...
...Auto Sheet Feeder If a foreign object, such as it back on. Paper feed roller is dirty Follow the steps described below to disassemble the printer yourself. Hold the RESUME/CANCEL button down and release after the POWER lamp flashes three times, then feed the sheet of paper. If you ... and unplug the power cord from the power outlet before removing it is left in the printer. 2. Troubleshooting Paper Does Not Feed Properly Problem Paper Does Not Feed Properly Possible Cause Try This Inappropriate paper Check if the paper you are unable to Avoid" on page 3. Flatten ...
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... correct print head alignment. An error that requires contacting the Customer Care Center may have occurred. Plug the printer back in and turn the printer off and unplug the printer from the power supply. Try to a darker location. See "Printing the Nozzle Check Pattern" on page ...button. If print head alignment fails again, manually align the print head. Disconnect the printer cable from the printer, and then turn the printer back on the manual print head alignment. If the problem remains, contact the Customer Care Center. 70 Troubleshooting Number of light, press the RESUME...
... correct print head alignment. An error that requires contacting the Customer Care Center may have occurred. Plug the printer back in and turn the printer off and unplug the printer from the power supply. Try to a darker location. See "Printing the Nozzle Check Pattern" on page ...button. If print head alignment fails again, manually align the print head. Disconnect the printer cable from the printer, and then turn the printer back on the manual print head alignment. If the problem remains, contact the Customer Care Center. 70 Troubleshooting Number of light, press the RESUME...
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... the Screen Problem Paper Identification Error Possible Cause Paper Identification is not functioning properly Try This Continuing printing may result in the printer driver. 71 To maintain print quality, disable the Paper Identification function, and try printing again, if other printer functions are...message appears. 4. A USB port is selected if either USBnnn (Canon i9900) or USBPRNnn (Canon i9900) (where n is a number) is not loaded Load paper and press the RESUME/CANCEL button. Click Identify paper type to the printer. Select the correct paper type from the pop-up or when ...
... the Screen Problem Paper Identification Error Possible Cause Paper Identification is not functioning properly Try This Continuing printing may result in the printer driver. 71 To maintain print quality, disable the Paper Identification function, and try printing again, if other printer functions are...message appears. 4. A USB port is selected if either USBnnn (Canon i9900) or USBPRNnn (Canon i9900) (where n is a number) is not loaded Load paper and press the RESUME/CANCEL button. Click Identify paper type to the printer. Select the correct paper type from the pop-up or when ...
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... lamp stops flashing. There could also be a problem with the cable(s). Replace the cable(s) and try printing again. Double-click the Print Center (or Printer Setup Utility) icon. 3. Eight flashes indicates that the printer is securely connected to the computer. alignment failed See... Ensure that i9900 is indicated in the Printer list. Note If using a switching hub, FireWire repeater hub, or other device, disconnect the printer and reconnect it directly to clear the error so printing can continue. Click Start, and select All Programs (or Programs), Canon i9900, and Uninstall...
... lamp stops flashing. There could also be a problem with the cable(s). Replace the cable(s) and try printing again. Double-click the Print Center (or Printer Setup Utility) icon. 3. Eight flashes indicates that the printer is securely connected to the computer. alignment failed See... Ensure that i9900 is indicated in the Printer list. Note If using a switching hub, FireWire repeater hub, or other device, disconnect the printer and reconnect it directly to clear the error so printing can continue. Click Start, and select All Programs (or Programs), Canon i9900, and Uninstall...
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...to the Easy Setup installed Instructions. Eight flashes indicate that this error, you must replace the waste ink absorber and check the printer. 73 Troubleshooting Cannot Print Properly from the Digital Camera The following messages may be displayed on the digital camera or digital video ...is empty The ink tank has run out of ink. If the problem continues after completing the current printing. Ink tank is ready, the printer starts printing automatically. Use a new ink tank. Select Continue in the printer Remove the jammed paper, load new media, and press the RESUME/...
...to the Easy Setup installed Instructions. Eight flashes indicate that this error, you must replace the waste ink absorber and check the printer. 73 Troubleshooting Cannot Print Properly from the Digital Camera The following messages may be displayed on the digital camera or digital video ...is empty The ink tank has run out of ink. If the problem continues after completing the current printing. Ink tank is ready, the printer starts printing automatically. Use a new ink tank. Select Continue in the printer Remove the jammed paper, load new media, and press the RESUME/...
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... Custom Settings screen. If this happens, disconnect the connection cable and press the RESUME/CANCEL button on the printer flashes nine times. After reconnecting the cable between the printer and the connected device and press the RESUME/CANCEL button on . If this error occurs, disconnect the cable... be printed. If the operation time or data transmission time is too long when the digital camera or digital video camcorder is a problem with this printer, a communication time error may occur and no more details, also refer to the user's manual for the digital camera or digital ...
... Custom Settings screen. If this happens, disconnect the connection cable and press the RESUME/CANCEL button on the printer flashes nine times. After reconnecting the cable between the printer and the connected device and press the RESUME/CANCEL button on . If this error occurs, disconnect the cable... be printed. If the operation time or data transmission time is too long when the digital camera or digital video camcorder is a problem with this printer, a communication time error may occur and no more details, also refer to the user's manual for the digital camera or digital ...
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...Printing in Grayscale Reversing the Page Printing Order Printing on Nonstandard Size Paper Reducing the Sound of Printer Operation Registering Printer Driver Settings Printing Media Compatible Media Types Envelopes High Resolution Paper Glossy Photo Paper Photo Paper ... Print Properly from the Digital Camera Problems Unique to Windows Appendix Printing Area Uninstalling the Printer Drivers Uninstalling the User's Guide Transporting printer Printer Driver Functions (Windows) Printer Driver Functions (Macintosh) BJ Printer Utility Opening the Printer Properties Dialog Box Index 76 Appendix User...
...Printing in Grayscale Reversing the Page Printing Order Printing on Nonstandard Size Paper Reducing the Sound of Printer Operation Registering Printer Driver Settings Printing Media Compatible Media Types Envelopes High Resolution Paper Glossy Photo Paper Photo Paper ... Print Properly from the Digital Camera Problems Unique to Windows Appendix Printing Area Uninstalling the Printer Drivers Uninstalling the User's Guide Transporting printer Printer Driver Functions (Windows) Printer Driver Functions (Macintosh) BJ Printer Utility Opening the Printer Properties Dialog Box Index 76 Appendix User...