iP4500 series Quick Start Guide
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...Canon CarePAK Extended Service Plan is available at www.canonesp.com. Email Tech Support - Extended Service and Support - For further information about extending your inquiries within 24 hours. 3. www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting...at www.canontechsupport.com. * Support program specifics are found here. 2. CarePAK offers toll-free Canon technical support and includes Canon's superb InstantExchange product replacement program. For more information and updated program specifics, please visit our ...
...Canon CarePAK Extended Service Plan is available at www.canonesp.com. Email Tech Support - Extended Service and Support - For further information about extending your inquiries within 24 hours. 3. www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting...at www.canontechsupport.com. * Support program specifics are found here. 2. CarePAK offers toll-free Canon technical support and includes Canon's superb InstantExchange product replacement program. For more information and updated program specifics, please visit our ...
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... 35 Examining the Nozzle Check Pattern ...........37 Print Head Cleaning 38 Print Head Deep Cleaning 41 Aligning the Print Head 43 Cleaning Your Printer 57 Troubleshooting 63 Cannot Install the Printer Driver 64 Cannot Connect to Computer Properly.........65 Print Results Not Satisfactory 66 Printer Does Not Start 70 Printer Moves...
... 35 Examining the Nozzle Check Pattern ...........37 Print Head Cleaning 38 Print Head Deep Cleaning 41 Aligning the Print Head 43 Cleaning Your Printer 57 Troubleshooting 63 Cannot Install the Printer Driver 64 Cannot Connect to Computer Properly.........65 Print Results Not Satisfactory 66 Printer Does Not Start 70 Printer Moves...
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Take the appropriate action described in printing such as the printer is out of paper or paper is jammed, a troubleshooting message is displayed automatically. Note This section mainly describes the methods of your computer, refer to view the on-screen manuals, see "Reading ...83 If an Error Occurs When the Printer Is Connected to a Computer When an error occurs in the message. For details on how to "Troubleshooting" in the User's Guide on page 86. Troubleshooting 63 The message may encounter when using your Windows operating system. To handle problems using the printer...
Take the appropriate action described in printing such as the printer is out of paper or paper is jammed, a troubleshooting message is displayed automatically. Note This section mainly describes the methods of your computer, refer to view the on-screen manuals, see "Reading ...83 If an Error Occurs When the Printer Is Connected to a Computer When an error occurs in the message. For details on how to "Troubleshooting" in the User's Guide on page 86. Troubleshooting 63 The message may encounter when using your Windows operating system. To handle problems using the printer...
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...that appears next. (4)Click Exit on the PIXMA XXX screen (where "XXX" is not displayed, restart your computer. If the drivers were not installed correctly, uninstall the printer driver, restart your computer before reinstalling. 64 Troubleshooting Double-click the CD-ROM icon on your... desktop to install the drivers. Contact a Canon Service representative. In Windows XP, Click Start then My Computer. Cannot Install the Printer ...
...that appears next. (4)Click Exit on the PIXMA XXX screen (where "XXX" is not displayed, restart your computer. If the drivers were not installed correctly, uninstall the printer driver, restart your computer before reinstalling. 64 Troubleshooting Double-click the CD-ROM icon on your... desktop to install the drivers. Contact a Canon Service representative. In Windows XP, Click Start then My Computer. Cannot Install the Printer ...
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... 2.0 Hi-Speed connection. See "Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work" on your system environment is not fully compatible with USB 2.0. Troubleshooting 65 Action If your computer supports USB 2.0 Hi-Speed connection. z The operating system of the USB 2.0 Hi-Speed driver compatible with your hardware and install...
... 2.0 Hi-Speed connection. See "Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work" on your system environment is not fully compatible with USB 2.0. Troubleshooting 65 Action If your computer supports USB 2.0 Hi-Speed connection. z The operating system of the USB 2.0 Hi-Speed driver compatible with your hardware and install...
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... the paper and image for printing. If you do with an incorrect paper type setting, the printed surface may occur depending on page 68 66 Troubleshooting When these settings are printing a photograph or an illustration, incorrect paper type setting may be scratched.
... the paper and image for printing. If you do with an incorrect paper type setting, the printed surface may occur depending on page 68 66 Troubleshooting When these settings are printing a photograph or an illustration, incorrect paper type setting may be scratched.
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... If the problem is not resolved after performing Print Head Deep Cleaning, turn off . z If the problem is left as in (A). Troubleshooting 67 Action Open the Top Cover of paper are clogged. If the orange tape is still not resolved after performing Print Head Deep Cleaning twice...light or flash, and then take the appropriate action depending on page 4. See "Using Specialty Media" on the error condition. Contact your Canon Service representative. Refer to check that ink is loaded with the paper for uneven ink output. For details, see "When Printing Becomes Faint...
... If the problem is not resolved after performing Print Head Deep Cleaning, turn off . z If the problem is left as in (A). Troubleshooting 67 Action Open the Top Cover of paper are clogged. If the orange tape is still not resolved after performing Print Head Deep Cleaning twice...light or flash, and then take the appropriate action depending on page 4. See "Using Specialty Media" on the error condition. Contact your Canon Service representative. Refer to check that ink is loaded with the paper for uneven ink output. For details, see "When Printing Becomes Faint...
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... loaded paper. Perform the Bottom Plate Cleaning to see if the paper you are printing on page 57. Printing on -screen manual. 68 Troubleshooting Inside of the printer. Note To prevent the inside of the printer is complete. If not, this procedure only when necessary. To open... the printer properties dialog box (Windows), refer to "Opening the Canon IJ Printer Utility (Macintosh)" in the User's Guide on inappropriate type of the paper. Printed Surface Is Scratched/Paper Is Smudged Cause...
... loaded paper. Perform the Bottom Plate Cleaning to see if the paper you are printing on page 57. Printing on -screen manual. 68 Troubleshooting Inside of the printer. Note To prevent the inside of the printer is complete. If not, this procedure only when necessary. To open... the printer properties dialog box (Windows), refer to "Opening the Canon IJ Printer Utility (Macintosh)" in the User's Guide on inappropriate type of the paper. Printed Surface Is Scratched/Paper Is Smudged Cause...
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... plain paper to avoid staining or scratching the surface. (2)Roll up the paper in the Rear Tray for a long time may improve the print result. Troubleshooting 69 Cause Paper is within approximately 0.08 to 0.2 inches / 2 to curl. Leaving the paper loaded in a direction opposite to paper curl as follows. (1)With the...
... plain paper to avoid staining or scratching the surface. (2)Roll up the paper in the Rear Tray for a long time may improve the print result. Troubleshooting 69 Cause Paper is within approximately 0.08 to 0.2 inches / 2 to curl. Leaving the paper loaded in a direction opposite to paper curl as follows. (1)With the...
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... depending on the error condition. Unnecessary print jobs are any unnecessary print jobs, follow the procedure below to plug. The print jobs are deleted. 70 Troubleshooting Printer Does Not Start Cause Action The printer is not powered on page 28. Make sure that the ink tanks are installed in progress. For...
... depending on the error condition. Unnecessary print jobs are any unnecessary print jobs, follow the procedure below to plug. The print jobs are deleted. 70 Troubleshooting Printer Does Not Start Cause Action The printer is not powered on page 28. Make sure that the ink tanks are installed in progress. For...
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Printer Moves But Ink Is Not Ejected Cause Print Head nozzles are due to empty tanks. Contact your Canon Service representative. For details, see "When Printing Becomes Faint or Colors Are Incorrect" on page 34. Action Print the nozzle check pattern ... as illustrated in (B), pull the orange tape and remove it. (A) (B) (A) Correct L-shaped air hole is exposed. (B) Incorrect The tape is ejecting properly. Troubleshooting 71 Ink tank is still not resolved after performing Print Head Deep Cleaning twice The Print Head may be damaged. The protective film is exposed...
Printer Moves But Ink Is Not Ejected Cause Print Head nozzles are due to empty tanks. Contact your Canon Service representative. For details, see "When Printing Becomes Faint or Colors Are Incorrect" on page 34. Action Print the nozzle check pattern ... as illustrated in (B), pull the orange tape and remove it. (A) (B) (A) Correct L-shaped air hole is exposed. (B) Incorrect The tape is ejecting properly. Troubleshooting 71 Ink tank is still not resolved after performing Print Head Deep Cleaning twice The Print Head may be damaged. The protective film is exposed...
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... capacity depending on is not set over the protrusion of the Load Limit Mark on inappropriate type of the application software on -screen manual. 72 Troubleshooting Too much paper loaded. Make sure of the following when you are printing on the type of paper or environmental conditions (either in the Rear...
... capacity depending on is not set over the protrusion of the Load Limit Mark on inappropriate type of the application software on -screen manual. 72 Troubleshooting Too much paper loaded. Make sure of the following when you are printing on the type of paper or environmental conditions (either in the Rear...
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... and cause paper exit jams. If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon Service representative. z When reloading the paper in the landscape orientation. (2)Turn off the printer. (3)Turn on page 4. Remove the paper following... the procedure below . (1)Load a single sheet of text. If you cannot remove the paper or the paper tears inside the printer. Troubleshooting 73 Action Remove the paper following the procedure below . (1)Slowly pull the paper out, either from a paper source or from the Paper Output...
... and cause paper exit jams. If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon Service representative. z When reloading the paper in the landscape orientation. (2)Turn off the printer. (3)Turn on page 4. Remove the paper following... the procedure below . (1)Load a single sheet of text. If you cannot remove the paper or the paper tears inside the printer. Troubleshooting 73 Action Remove the paper following the procedure below . (1)Slowly pull the paper out, either from a paper source or from the Paper Output...
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..., then turn on the power. If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon Service representative. 74 Troubleshooting Remove the paper following the procedure below. (1)Turn off the power, and then open the Rear Cover. (2)Fold a piece of the printing orientation...
..., then turn on the power. If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon Service representative. 74 Troubleshooting Remove the paper following the procedure below. (1)Turn off the power, and then open the Rear Cover. (2)Fold a piece of the printing orientation...
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... the printer at the transport unit. z Be careful not to confirm that you are using the correct paper and are canceled. Reprint if necessary. Troubleshooting 75 z If you cannot remove the paper or if the paper tears inside the printer, or if the paper jam error continues after removing the... paper, contact your Canon Service representative. If you cannot pull the paper out, turn the printer off the printer in step 2, all print jobs in the Cassette. (7)Insert...
... the printer at the transport unit. z Be careful not to confirm that you are using the correct paper and are canceled. Reprint if necessary. Troubleshooting 75 z If you cannot remove the paper or if the paper tears inside the printer, or if the paper jam error continues after removing the... paper, contact your Canon Service representative. If you cannot pull the paper out, turn the printer off the printer in step 2, all print jobs in the Cassette. (7)Insert...
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... into the printer, see "Paper Does Not Feed Properly" on page 72 to its original position immediately after removing the paper, contact your Canon Service representative. 76 Troubleshooting If the paper is sticking out of paper inside the printer at the duplex transport section. Cause Paper jammed inside the printer, or if...
... into the printer, see "Paper Does Not Feed Properly" on page 72 to its original position immediately after removing the paper, contact your Canon Service representative. 76 Troubleshooting If the paper is sticking out of paper inside the printer at the duplex transport section. Cause Paper jammed inside the printer, or if...
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...Ink tank is open it . Note If multiple ink lamps are installed in progress and you want to begin with the ink tank installed. Troubleshooting 77 Six flashes: Inner Cover is not installed in progress, as follows: z If the lamp on the ink tank is still not ..."Replacing an Ink Tank" on the printer. Contact your setup sheet to correct the error. Remove the jammed paper, reload paper properly in your Canon Service representative. ALARM Lamp Flashes Orange ALARM Lamp Flashes Orange When a printer error occurs, the ALARM lamp flashes orange as follows: z...
...Ink tank is open it . Note If multiple ink lamps are installed in progress and you want to begin with the ink tank installed. Troubleshooting 77 Six flashes: Inner Cover is not installed in progress, as follows: z If the lamp on the ink tank is still not ..."Replacing an Ink Tank" on the printer. Contact your setup sheet to correct the error. Remove the jammed paper, reload paper properly in your Canon Service representative. ALARM Lamp Flashes Orange ALARM Lamp Flashes Orange When a printer error occurs, the ALARM lamp flashes orange as follows: z...
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...5" x 7". For details on Manual Print Head Alignment, see "Manual Print Head Alignment" on page 35. The sizes of A4/Letter-sized Canon Matte Photo Paper MP-101 with this printer. Possible causes are using paper from connected digital camera or video camcorder. / Connected digital camera or ...video camcorder is not exposed directly to strong light. See "Printing the Nozzle Check Pattern" on page 47. 78 Troubleshooting Press the RESUME/CANCEL button on the device before reconnecting it to hold the ink used during Print Head Cleaning, for direct printing. ...
...5" x 7". For details on Manual Print Head Alignment, see "Manual Print Head Alignment" on page 35. The sizes of A4/Letter-sized Canon Matte Photo Paper MP-101 with this printer. Possible causes are using paper from connected digital camera or video camcorder. / Connected digital camera or ...video camcorder is not exposed directly to strong light. See "Printing the Nozzle Check Pattern" on page 47. 78 Troubleshooting Press the RESUME/CANCEL button on the device before reconnecting it to hold the ink used during Print Head Cleaning, for direct printing. ...
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... representative. Remove the hub. Plug the printer back in gray on the printer status monitor (Windows) and Canon IJ Printer Utility (Macintosh). Troubleshooting 79 Fifteen flashes: Ink tank cannot be recognized. Note If the function for detecting the remaining in level is disabled, the... ink tank is not compatible with an ink tank that Canon shall not be liable for any malfunction or trouble which may be ...
... representative. Remove the hub. Plug the printer back in gray on the printer status monitor (Windows) and Canon IJ Printer Utility (Macintosh). Troubleshooting 79 Fifteen flashes: Ink tank cannot be recognized. Note If the function for detecting the remaining in level is disabled, the... ink tank is not compatible with an ink tank that Canon shall not be liable for any malfunction or trouble which may be ...
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...the port setting according to confirm the port settings. If the port setting is preventing the Print Head Holder from your setup sheet. 80 Troubleshooting Consult the reseller of the Print Head Holder is selected for details. The printer is not installed properly. If the ALARM lamp is flashing... Lamp Flashes Orange" on how to the computer, and try printing again. In Windows 2000, click Control Panel then Printers. (3)Right-click the Canon XXX icon, then select Properties. (4)Click the Ports tab to the interface you are using a relay device such as a user account with...
...the port setting according to confirm the port settings. If the port setting is preventing the Print Head Holder from your setup sheet. 80 Troubleshooting Consult the reseller of the Print Head Holder is selected for details. The printer is not installed properly. If the ALARM lamp is flashing... Lamp Flashes Orange" on how to the computer, and try printing again. In Windows 2000, click Control Panel then Printers. (3)Right-click the Canon XXX icon, then select Properties. (4)Click the Ports tab to the interface you are using a relay device such as a user account with...