MultiPASS MP730 Quick Reference Guide
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10: Troubleshooting Problems installing and removing software...10-1 Problems turning on the computer 10-2 Problems printing from your computer...........10-2 Copying problems 10-5 Problems scanning 10-6 Fax ...
10: Troubleshooting Problems installing and removing software...10-1 Problems turning on the computer 10-2 Problems printing from your computer...........10-2 Copying problems 10-5 Problems scanning 10-6 Fax ...
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... of the software (version 4.4 or earlier)? (Is Canon MultiPASS registered as a virus checker is running. To remove [Canon], in the Software Guide of that version and try reinstalling the software. 2. If the message or appears during installation and installation was completed, but [Canon] remains. Chapter 10 Troubleshooting 10-1 Removal of these and try reinstalling the...
... of the software (version 4.4 or earlier)? (Is Canon MultiPASS registered as a virus checker is running. To remove [Canon], in the Software Guide of that version and try reinstalling the software. 2. If the message or appears during installation and installation was completed, but [Canon] remains. Chapter 10 Troubleshooting 10-1 Removal of these and try reinstalling the...
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...? Cannot use it as is. is preventing the printhead holder from your computer, or if you cannot start . Is there anything displayed in DOS. 10-2 Troubleshooting Chapter 10 Press "PUSH" on its settings. Computer will start depending on the ink tanks and check that the ink tanks are securely inserted. If...
...? Cannot use it as is. is preventing the printhead holder from your computer, or if you cannot start . Is there anything displayed in DOS. 10-2 Troubleshooting Chapter 10 Press "PUSH" on its settings. Computer will start depending on the ink tanks and check that the ink tanks are securely inserted. If...
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... delete files you are printing more than two pages, printing may become extremely hot. There may be unable to which the machine is processed. 10 Troubleshooting * If you printing large files such as photographs or illustrations? Use 17-28 lb. (64-105 g/m2) paper. P 3. Is the server...Is there some foreign matter in the middle. Do not under any foreign matter. Wait until data is connected) turned on? Chapter 10 Troubleshooting 10-3 7. Interrupt printing when appropriate, turn off the machine and wait 15 minutes. Set up the server to allow the ink time ...
... delete files you are printing more than two pages, printing may become extremely hot. There may be unable to which the machine is processed. 10 Troubleshooting * If you printing large files such as photographs or illustrations? Use 17-28 lb. (64-105 g/m2) paper. P 3. Is the server...Is there some foreign matter in the middle. Do not under any foreign matter. Wait until data is connected) turned on? Chapter 10 Troubleshooting 10-3 7. Interrupt printing when appropriate, turn off the machine and wait 15 minutes. Set up the server to allow the ink time ...
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...] dialog box, on the Main tab, click [Manual] in Print Quality. For recommended print media, see p. 2-3. The paper may be printed on one side. 10-4 Troubleshooting Chapter 10 Open and edit the document and try printing again. P 1. Printout is set correctly? If this does not work, there may curl or rub...
...] dialog box, on the Main tab, click [Manual] in Print Quality. For recommended print media, see p. 2-3. The paper may be printed on one side. 10-4 Troubleshooting Chapter 10 Open and edit the document and try printing again. P 1. Printout is set correctly? If this does not work, there may curl or rub...
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...Cannot make sure the orange tape has been completely removed from your computer, p. 10-2. Is the Alarm light blinking? Has ink run out? Troubleshooting Correct Tape not removed completely InkBTCaIn-k3eY Yellow Made in the LCD? If nothing copied on it. 10 1. Check that they are printing ...below if you are securely inserted. 6. Also, make a copy (the document or paper will not feed into the machine). 1. Chapter 10 Troubleshooting 10-5 The ink empty message is displayed differently on the printer status monitor than how it is blinking, see p. 10-14. 2. While...
...Cannot make sure the orange tape has been completely removed from your computer, p. 10-2. Is the Alarm light blinking? Has ink run out? Troubleshooting Correct Tape not removed completely InkBTCaIn-k3eY Yellow Made in the LCD? If nothing copied on it. 10 1. Check that they are printing ...below if you are securely inserted. 6. Also, make a copy (the document or paper will not feed into the machine). 1. Chapter 10 Troubleshooting 10-5 The ink empty message is displayed differently on the printer status monitor than how it is blinking, see p. 10-14. 2. While...
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... be able to the computer, the USB hub or repeater may be broken. Copy quality is loaded correctly on the platen glass or ADF. 10-6 Troubleshooting Chapter 10 Try printing the photograph from the memory card, or the document from your machine. Clean the printhead ( p. 9-4). 4. Replace if necessary. 6. Windows 98/Me...
... be able to the computer, the USB hub or repeater may be broken. Copy quality is loaded correctly on the platen glass or ADF. 10-6 Troubleshooting Chapter 10 Try printing the photograph from the memory card, or the document from your machine. Clean the printhead ( p. 9-4). 4. Replace if necessary. 6. Windows 98/Me...
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...MultiPASS MP730/700 Setup CD-ROM but they were not registered in [Events], the settings will not be unable to open for the other open [Scanners and Cameras] in [Control Panel] and change the settings in the MP Toolbox. Check that key. When you want another application opens. Chapter 10 Troubleshooting... 10-7 In the [Scanners and Cameras] window, if [Canon MP730] or [Canon MP700] (Windows XP: [WIA Canon MP730] or [WIA Canon MP700]) is present, the machine is present in particular when...
...MultiPASS MP730/700 Setup CD-ROM but they were not registered in [Events], the settings will not be unable to open for the other open [Scanners and Cameras] in [Control Panel] and change the settings in the MP Toolbox. Check that key. When you want another application opens. Chapter 10 Troubleshooting... 10-7 In the [Scanners and Cameras] window, if [Canon MP730] or [Canon MP700] (Windows XP: [WIA Canon MP730] or [WIA Canon MP700]) is present, the machine is present in particular when...
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... longer than 1:4? Check the application's documentation or contact the application's manufacturer. 3. Scanned image is low ( Software Guide). If there are having problems receiving faxes. 10-8 Troubleshooting Chapter 10 In ScanGear MP, click [Descreen] ( Software Guide). 4. To display ScanGear MP when scanning, click a button on the document cover when scanning. 5. If the...
... longer than 1:4? Check the application's documentation or contact the application's manufacturer. 3. Scanned image is low ( Software Guide). If there are having problems receiving faxes. 10-8 Troubleshooting Chapter 10 In ScanGear MP, click [Descreen] ( Software Guide). 4. To display ScanGear MP when scanning, click a button on the document cover when scanning. 5. If the...
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... to a DRP (Distinctive Ring Pattern) service offered by the answering machine connected to avoid clogging and potential loss of the LCD? You cannot manually 10 Troubleshooting answer calls. : Set this mode if you followed the procedure for that the telephone line is blinking, see the items marked with P inProblems printing from... the handset and either of these things, the call . : The machine rings for receiving faxes. Accordingly make sure the printhead is displayed, see p. 9-3. Chapter 10 Troubleshooting 10-9 Cannot receive a fax, cannot print a fax. 1.
... to a DRP (Distinctive Ring Pattern) service offered by the answering machine connected to avoid clogging and potential loss of the LCD? You cannot manually 10 Troubleshooting answer calls. : Set this mode if you followed the procedure for that the telephone line is blinking, see the items marked with P inProblems printing from... the handset and either of these things, the call . : The machine rings for receiving faxes. Accordingly make sure the printhead is displayed, see p. 9-3. Chapter 10 Troubleshooting 10-9 Cannot receive a fax, cannot print a fax. 1.
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... his fax machine is not ECM-compatible, the fax will be received in the LCD. If the sender's fax machine is operating normally. 10-10 Troubleshooting Chapter 10 The printed fax is mainly determined by the sender's fax machine. Repeated errors occur when you using recommended print media? Quality of the...
... his fax machine is not ECM-compatible, the fax will be received in the LCD. If the sender's fax machine is operating normally. 10-10 Troubleshooting Chapter 10 The printed fax is mainly determined by the sender's fax machine. Repeated errors occur when you using recommended print media? Quality of the...
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...the machine ( User's Guide). M 8. M 11. If not, you will be sent in ECM mode, "ECM" will be unable to send faxes. 10 Troubleshooting Fax sent is being sent from memory. M 1. If you send a fax in standard mode without error correction. Cannot send a fax in the LCD? If ...you are having problems sending a fax from the machine. Is the recipient's fax machine ECM-compatible? Chapter 10 Troubleshooting 10-11 Did you are having problems sending a fax from your telephone company. Is one -touch or coded speed dialing, check that the ...
...the machine ( User's Guide). M 8. M 11. If not, you will be sent in ECM mode, "ECM" will be unable to send faxes. 10 Troubleshooting Fax sent is being sent from memory. M 1. If you send a fax in standard mode without error correction. Cannot send a fax in the LCD? If ...you are having problems sending a fax from the machine. Is the recipient's fax machine ECM-compatible? Chapter 10 Troubleshooting 10-11 Did you are having problems sending a fax from your telephone company. Is one -touch or coded speed dialing, check that the ...
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... damaged. Remove and reinsert the memory card as explained on the memory card. If you reformat the memory card with a recommended memory card ( p. 4-1). 10-12 Troubleshooting Chapter 10 If nothing is correctly connected ( Set-Up Sheet). 4. Check that when you can read . Try again with a digital camera, all the data will...
... damaged. Remove and reinsert the memory card as explained on the memory card. If you reformat the memory card with a recommended memory card ( p. 4-1). 10-12 Troubleshooting Chapter 10 If nothing is correctly connected ( Set-Up Sheet). 4. Check that when you can read . Try again with a digital camera, all the data will...
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... turn off the machine or disconnect the USB cable, and the message [To safely unplug or eject any other drive letters. 2. Troubleshooting The machine does not appear in [Hardware devices] in the Control Panel to the next available drive letter after the local volumes and...different mode and set the setting to ? This behavior can occur if you experience this photograph may be displayed. Restart your machine. Chapter 10 Troubleshooting 10-13 "?" Printing of [Control Panel]. Then turn the machine off and on again. 2. You do not need to unplug a device with...
... turn off the machine or disconnect the USB cable, and the message [To safely unplug or eject any other drive letters. 2. Troubleshooting The machine does not appear in [Hardware devices] in the Control Panel to the next available drive letter after the local volumes and...different mode and set the setting to ? This behavior can occur if you experience this photograph may be displayed. Restart your machine. Chapter 10 Troubleshooting 10-13 "?" Printing of [Control Panel]. Then turn the machine off and on again. 2. You do not need to unplug a device with...
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... wall outlet. Connect another , or using a tester, check whether the cord is working properly. 4. This is a problem that the wall outlet is defective. 10-14 Troubleshooting Chapter 10 Depending on the [View] menu, the images may not display and the computer may occur if you start your computer with a memory card...
... wall outlet. Connect another , or using a tester, check whether the cord is working properly. 4. This is a problem that the wall outlet is defective. 10-14 Troubleshooting Chapter 10 Depending on the [View] menu, the images may not display and the computer may occur if you start your computer with a memory card...
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...in the paper output tray Follow this procedure to a setting other than , , or , or if black ink or paper has run out. w Chapter 10 q Troubleshooting 10-15 When power is set to remove jams from the paper output tray: 1 Gently pull any jammed paper in the paper 10 output tray... is a power failure or if you cannot see any jammed paper out of the paper output tray. • If you accidentally disconnect the power cord. Troubleshooting 2 Press [Resume]. • If you clear the jam and press [Resume]. Fax Model If a paper jam occurs when receiving a fax, that this procedure ...
...in the paper output tray Follow this procedure to a setting other than , , or , or if black ink or paper has run out. w Chapter 10 q Troubleshooting 10-15 When power is set to remove jams from the paper output tray: 1 Gently pull any jammed paper in the paper 10 output tray... is a power failure or if you cannot see any jammed paper out of the paper output tray. • If you accidentally disconnect the power cord. Troubleshooting 2 Press [Resume]. • If you clear the jam and press [Resume]. Fax Model If a paper jam occurs when receiving a fax, that this procedure ...
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Adjust the paper guide correctly. 4. If there are printing from the ADF all pages except for the jammed page. 10-16 Troubleshooting Chapter 10 Use recommended print media ( p. 2-3). p. 2-1). The jammed pieces will automatically be ejected. 3 Close the scanning unit until it . Fan out the sheets of paper ...
Adjust the paper guide correctly. 4. If there are printing from the ADF all pages except for the jammed page. 10-16 Troubleshooting Chapter 10 Use recommended print media ( p. 2-3). p. 2-1). The jammed pieces will automatically be ejected. 3 Close the scanning unit until it . Fan out the sheets of paper ...
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A Troubleshooting Chapter 10 Troubleshooting 10-17 Documents left in the ADF, wait for the machine to return to standby mode, then press [Resume]. A 5 Pull out the jammed page from the ADF. 10 6 Lower the paper release lever A, then close the feeder cover. • If [Stop/Reset] is pressed during scanning and the document remains in the ADF will be ejected automatically. 3 Open the feeder cover. 4 Raise the paper release lever A and slide the page under the roller towards the feeder cover.
A Troubleshooting Chapter 10 Troubleshooting 10-17 Documents left in the ADF, wait for the machine to return to standby mode, then press [Resume]. A 5 Pull out the jammed page from the ADF. 10 6 Lower the paper release lever A, then close the feeder cover. • If [Stop/Reset] is pressed during scanning and the document remains in the ADF will be ejected automatically. 3 Open the feeder cover. 4 Raise the paper release lever A and slide the page under the roller towards the feeder cover.
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... resolved, the Alarm light will turn off the machine and disconnect the power cord. If you contact the Canon Customer Care Center, make sure you have the following information ready: • Product name: MultiPASS MP730 or MultiPASS MP700 • Serial number (located on the label located at the back of the machine) • ... seconds, then reconnect the power cord and turn on LCD messages and error codes, refer to resolve the problem and the results 10-18 Troubleshooting Chapter 10 If the Alarm light still lights even after you have turned the power on the power.
... resolved, the Alarm light will turn off the machine and disconnect the power cord. If you contact the Canon Customer Care Center, make sure you have the following information ready: • Product name: MultiPASS MP730 or MultiPASS MP700 • Serial number (located on the label located at the back of the machine) • ... seconds, then reconnect the power cord and turn on LCD messages and error codes, refer to resolve the problem and the results 10-18 Troubleshooting Chapter 10 If the Alarm light still lights even after you have turned the power on the power.
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... costs as follows: • For e-mail technical support, the latest driver downloads and answers to frequently asked questions (www.usa.canon.com/consumer) • 24-hour, 7-day-a-week, automated support for troubleshooting issues on your original limited warranty. Your credit card number will be charged in an amount up to the cost... your product over the telephone, and you will be asked to follow the instructions to ship the defective product to supply the product serial number. MultiPASS MP730/MP700 ©2003 Canon U.S.A., Inc.
... costs as follows: • For e-mail technical support, the latest driver downloads and answers to frequently asked questions (www.usa.canon.com/consumer) • 24-hour, 7-day-a-week, automated support for troubleshooting issues on your original limited warranty. Your credit card number will be charged in an amount up to the cost... your product over the telephone, and you will be asked to follow the instructions to ship the defective product to supply the product serial number. MultiPASS MP730/MP700 ©2003 Canon U.S.A., Inc.