User Manual
Page 4
... receiver. - Canon U.S.A. This symbol indicates that may not cause harmful interference, and (2) this type of waste could be disposed of with Part 15 of computers and other office equipment. FCC REGULATIONS (For 120 V model) Document Scanner, Model M11071 This device complies with your household waste, according to the WEEE Directive (2002/96/EC) and your national law. Operation is...
... receiver. - Canon U.S.A. This symbol indicates that may not cause harmful interference, and (2) this type of waste could be disposed of with Part 15 of computers and other office equipment. FCC REGULATIONS (For 120 V model) Document Scanner, Model M11071 This device complies with your household waste, according to the WEEE Directive (2002/96/EC) and your national law. Operation is...
User Manual
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... before using the scanner to familiarize yourself with the scanner, and the User Manual (this manual, store them in the following locations during software installation. ● Reference Guide This describes setup procedures and basic operations for purchasing the Canon Document Scanner imageFORMULA DR-2020U. User Manual CapturePerfect 3.0 Operation Guide 6 Preface Thank you for the scanner. ● User Manual (This Manual) This describes how to use the scanner. ● CapturePerfect 3.0 Operation Guide (electronic manual) This is supplied with its capabilities, and to make the...
... before using the scanner to familiarize yourself with the scanner, and the User Manual (this manual, store them in the following locations during software installation. ● Reference Guide This describes setup procedures and basic operations for purchasing the Canon Document Scanner imageFORMULA DR-2020U. User Manual CapturePerfect 3.0 Operation Guide 6 Preface Thank you for the scanner. ● User Manual (This Manual) This describes how to use the scanner. ● CapturePerfect 3.0 Operation Guide (electronic manual) This is supplied with its capabilities, and to make the...
User Manual
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... configure scanner driver settings. ■ Maintenance Describes routine cleaning procedures and troubleshooting. ■ Appendix Provides specifications and other information. 7 Reading these notes is Organized This manual consists of the following symbols are used in this manual to these warnings. Symbols Used in This Manual The following contents. ■ Before Using the Scanner Provides safety instructions and describes scanner features and the names and functions of parts. ■ Handling Documents...
... configure scanner driver settings. ■ Maintenance Describes routine cleaning procedures and troubleshooting. ■ Appendix Provides specifications and other information. 7 Reading these notes is Organized This manual consists of the following symbols are used in this manual to these warnings. Symbols Used in This Manual The following contents. ■ Before Using the Scanner Provides safety instructions and describes scanner features and the names and functions of parts. ■ Handling Documents...
User Manual
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... Using the Scanner 10 Important Safety Instructions 10 Installation Location 10 Power Supply 11 Moving the Scanner 12 Handling 12 Disposal 13 Features 14 Multiple Methods for Document Feeding 14 Easy Scanning with Job Functions 14 Wide Range of Black and White and Full Color Scanning ... 14 Prescan Function 14 Energy Efficient Design 14 Variety of Image Processing Options 14 Installation Requirements 16 Operating System 16 Computer Specifications 16 Application Software...
... Using the Scanner 10 Important Safety Instructions 10 Installation Location 10 Power Supply 11 Moving the Scanner 12 Handling 12 Disposal 13 Features 14 Multiple Methods for Document Feeding 14 Easy Scanning with Job Functions 14 Wide Range of Black and White and Full Color Scanning ... 14 Prescan Function 14 Energy Efficient Design 14 Variety of Image Processing Options 14 Installation Requirements 16 Operating System 16 Computer Specifications 16 Application Software...
User Manual
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... Mode-Dependent Function Limitations 57 Scanner Operation Settings 58 Opening the Scanner Properties Screen 58 Scanner Property Settings 59 Maintenance 60 Routine Cleaning 60 Cleaning the Scanner 60 Cleaning the Feed Path 60 Cleaning the Scanning Glass and Pressure Board 60 Cleaning the Roller Unit and Separation Pad 61 Removing the Roller Unit and Separation Pad 61 Attaching the Roller Unit and Separation Pad 62 Troubleshooting 64 Common Problems and Solutions 64 Software Troubleshooting 66 If scanning is too slow 66 If scanned image files...
... Mode-Dependent Function Limitations 57 Scanner Operation Settings 58 Opening the Scanner Properties Screen 58 Scanner Property Settings 59 Maintenance 60 Routine Cleaning 60 Cleaning the Scanner 60 Cleaning the Feed Path 60 Cleaning the Scanning Glass and Pressure Board 60 Cleaning the Roller Unit and Separation Pad 61 Removing the Roller Unit and Separation Pad 61 Attaching the Roller Unit and Separation Pad 62 Troubleshooting 64 Common Problems and Solutions 64 Software Troubleshooting 66 If scanning is too slow 66 If scanned image files...
User Manual
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... placed). B Display Panel The scanner status and error messages are displayed here. Job names configured with the supplied software also appear here. (See p. 18.) C User Defined Job Buttons Register jobs with the user defined job buttons or scroll keys. • Starts scanning when an application is used and the [Feeding Option] is turned ON, the scanner and power indicator will start when any of these buttons. Job display. Waiting for operation (such as when a document runs out...
... placed). B Display Panel The scanner status and error messages are displayed here. Job names configured with the supplied software also appear here. (See p. 18.) C User Defined Job Buttons Register jobs with the user defined job buttons or scroll keys. • Starts scanning when an application is used and the [Feeding Option] is turned ON, the scanner and power indicator will start when any of these buttons. Job display. Waiting for operation (such as when a document runs out...
User Manual
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... -screen instructions. • CapturePerfect 3.0 (See p. 41.) This scanning application designed for advanced users includes a variety of the ISIS/TWAIN driver is used for use the scanner. Scanning Supplied Software The following software is supplied with the DR-2020U, allows you are performing scanning operations. (See p. 48.) IMPORTANT Operation of scanning methods and processing functions for scanned images. • ISIS/TWAIN Driver The ISIS/TWAIN driver is not guaranteed with all application programs. Hint You must install the software from the Setup disc to use...
... -screen instructions. • CapturePerfect 3.0 (See p. 41.) This scanning application designed for advanced users includes a variety of the ISIS/TWAIN driver is used for use the scanner. Scanning Supplied Software The following software is supplied with the DR-2020U, allows you are performing scanning operations. (See p. 48.) IMPORTANT Operation of scanning methods and processing functions for scanned images. • ISIS/TWAIN Driver The ISIS/TWAIN driver is not guaranteed with all application programs. Hint You must install the software from the Setup disc to use...
User Manual
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... recognition] The orientation of text in scanned images is detected, and the images are used for scanning documents. [24-bit color]: Scans the document in color. [Grayscale]: Scans the document in grayscale. [Black and White]: Scans the document in the basic settings. IMPORTANT Scanner settings include the basic settings found in the [Scanner setting] dialog box (or [Scanner setting] tab), and the advanced settings found in black-and-white (binary). ● [Page Size] Specify the page size of documents. Configurations from the driver settings screen are scanned.
... recognition] The orientation of text in scanned images is detected, and the images are used for scanning documents. [24-bit color]: Scans the document in color. [Grayscale]: Scans the document in grayscale. [Black and White]: Scans the document in the basic settings. IMPORTANT Scanner settings include the basic settings found in the [Scanner setting] dialog box (or [Scanner setting] tab), and the advanced settings found in black-and-white (binary). ● [Page Size] Specify the page size of documents. Configurations from the driver settings screen are scanned.
User Manual
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... 3.0 Operation Guide. 1 From the Windows taskbar, click [Start] and select [All Programs], [CapturePerfect 3.0], and [CapturePerfect 3.0]. 2 Select [Select Scanner] from the [Scan] menu. Scan to Presentation This mode is useful when a compact scanner is connected to full-screen display before scanning, you can display scanned images at full size on how to scan using [Scan Batch to File]. The [Select Scanner] dialog box appears. 3 Select [CANON DR-2020U], and click [Settings]. IMPORTANT If [CANON DR-2020U] does not appear, try installing the ISIS/ TWAIN driver again. 4 Configure...
... 3.0 Operation Guide. 1 From the Windows taskbar, click [Start] and select [All Programs], [CapturePerfect 3.0], and [CapturePerfect 3.0]. 2 Select [Select Scanner] from the [Scan] menu. Scan to Presentation This mode is useful when a compact scanner is connected to full-screen display before scanning, you can display scanned images at full size on how to scan using [Scan Batch to File]. The [Select Scanner] dialog box appears. 3 Select [CANON DR-2020U], and click [Settings]. IMPORTANT If [CANON DR-2020U] does not appear, try installing the ISIS/ TWAIN driver again. 4 Configure...
User Manual
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... buttons are enabled when [Save as type] is set to a format other than [BMP File (*.bmp)], and you can use them to configure file format settings for each job. 6 Click [OK] ([Save] for the image file to be attached to the e-mail message. [Scan To Print]: Specify the printer to Mail Setting] dialog boxes. The registered settings appear in the [Scan Batch to File Setting] and [Scan Batch to which images will be printed. A settings dialog box...
... buttons are enabled when [Save as type] is set to a format other than [BMP File (*.bmp)], and you can use them to configure file format settings for each job. 6 Click [OK] ([Save] for the image file to be attached to the e-mail message. [Scan To Print]: Specify the printer to Mail Setting] dialog boxes. The registered settings appear in the [Scan Batch to File Setting] and [Scan Batch to which images will be printed. A settings dialog box...
User Manual
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... and connecting directly to the computer. (6) Disconnect the USB cable, and connect it again. For example, if [Simplex] is selected under the [Scan] menu in CaptureOnTouch, scanning will not turn on . (1) Confirm that the power switch is set correctly. (2) Confirm that may not support the scanner. To perform duplex scanning, either change the job setting or create another job for roller cleaning and replacement procedures. Contact your service representative. Even if you cannot resolve a problem...
... and connecting directly to the computer. (6) Disconnect the USB cable, and connect it again. For example, if [Simplex] is selected under the [Scan] menu in CaptureOnTouch, scanning will not turn on . (1) Confirm that the power switch is set correctly. (2) Confirm that may not support the scanner. To perform duplex scanning, either change the job setting or create another job for roller cleaning and replacement procedures. Contact your service representative. Even if you cannot resolve a problem...
User Manual
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... another scan mode setting such as one image file when TIFF or PDF file format is clicked on the scanner driver's setting screen, after the scanner finishes warming up to select [Single Page], [Multi Page (All Pages)], or [Multi Page (Specified Pages)]. If pages are saved. After releasing the lock switch, press the STOP button. Problem 7 Documents jam (or double-feed). To save multiple pages to clear the error message. Solution A paper jam has occurred. Solutions Scanning cannot be saved in a single JPEG or BMP file. Close the business card feeder. Insert the ADF...
... another scan mode setting such as one image file when TIFF or PDF file format is clicked on the scanner driver's setting screen, after the scanner finishes warming up to select [Single Page], [Multi Page (All Pages)], or [Multi Page (Specified Pages)]. If pages are saved. After releasing the lock switch, press the STOP button. Problem 7 Documents jam (or double-feed). To save multiple pages to clear the error message. Solution A paper jam has occurred. Solutions Scanning cannot be saved in a single JPEG or BMP file. Close the business card feeder. Insert the ADF...
User Manual
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... scanning using a registered job, files are some PDF files Some PDF files created by non-Canon programs cannot be opened by programs that is too slow (1) Close other folders. If scanning is not Hi-Speed USB 2.0 compliant, replace the cable with CaptureOnTouch or CapturePerfect. If scanned image files cannot be opened in PDF or TIFF format, you can be changed to the computer. If CapturePerfect cannot open the scanner driver setting screen, and make settings there. ➜ Scan job settings are saved in a separate file. Images are scan settings...
... scanning using a registered job, files are some PDF files Some PDF files created by non-Canon programs cannot be opened by programs that is too slow (1) Close other folders. If scanning is not Hi-Speed USB 2.0 compliant, replace the cable with CaptureOnTouch or CapturePerfect. If scanned image files cannot be opened in PDF or TIFF format, you can be changed to the computer. If CapturePerfect cannot open the scanner driver setting screen, and make settings there. ➜ Scan job settings are saved in a separate file. Images are scan settings...
User Manual
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... the [OCR Characters] box. How do I print scanned data? Scan plastic cards on the scanner driver setting screen, then scan. How do I paste OCR results from the list box. Alternatively, register the size of scanned image saving. CaptureOnTouch Scanner settings are backed up in a scanned image file? Click the [Environ. Settings] button to be included in the business card feeder. This dialog box appears when you can I skip blank pages, and scan only non-blank pages? Setting File name Add date and time Add counter to file names...
... the [OCR Characters] box. How do I print scanned data? Scan plastic cards on the scanner driver setting screen, then scan. How do I paste OCR results from the list box. Alternatively, register the size of scanned image saving. CaptureOnTouch Scanner settings are backed up in a scanned image file? Click the [Environ. Settings] button to be included in the business card feeder. This dialog box appears when you can I skip blank pages, and scan only non-blank pages? Setting File name Add date and time Add counter to file names...
Reference Guide
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... authorized Canon dealer or service representative. DR-2020U AC Adapter/Power Cord (Connected length: 2.6 m) Reference Guide (this document) Before Use Software license USB Cable Type A/Type B agreement (Length: 1.8 m) Setup Disc Adobe Acrobat Setup Disc Application Software Disc Please read first. • Items included in this product, you need to upgrade to a Professional version. • For details on back side For details on installation, refer to the Readme.txt file. ● Presto! with multi-language OCR...
... authorized Canon dealer or service representative. DR-2020U AC Adapter/Power Cord (Connected length: 2.6 m) Reference Guide (this document) Before Use Software license USB Cable Type A/Type B agreement (Length: 1.8 m) Setup Disc Adobe Acrobat Setup Disc Application Software Disc Please read first. • Items included in this product, you need to upgrade to a Professional version. • For details on back side For details on installation, refer to the Readme.txt file. ● Presto! with multi-language OCR...
Reference Guide
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... setup. If this function, display the scanner's properties from the CD-ROM.) For Windows Vista If the following wizard screen will appear. The plug-and-play function recognizes the scanner, and the device driver is displayed, click the [Cancel] button to exit the wizard, and turn it to the User Manual. For details, refer to be turned ON/ OFF in the Control Panel. Installing the Software Before Installation...
... setup. If this function, display the scanner's properties from the CD-ROM.) For Windows Vista If the following wizard screen will appear. The plug-and-play function recognizes the scanner, and the device driver is displayed, click the [Cancel] button to exit the wizard, and turn it to the User Manual. For details, refer to be turned ON/ OFF in the Control Panel. Installing the Software Before Installation...
Reference Guide
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... scanner automatically detects the size of a scanned document and eliminates any unnecessary space around the edges of the image when storing the image, even when storing a document of irregular size. ● Auto Color Detection The scanner detects whether the scanned document is twosided or one-sided. Features of the DR-2020U Document Scanner The main features of the DR-2020U document scanner are described below. ● Multiple Methods for Documents Feeding Depending on -screen instructions. The scanner can use the feeder, flatbed...
... scanner automatically detects the size of a scanned document and eliminates any unnecessary space around the edges of the image when storing the image, even when storing a document of irregular size. ● Auto Color Detection The scanner detects whether the scanned document is twosided or one-sided. Features of the DR-2020U Document Scanner The main features of the DR-2020U document scanner are described below. ● Multiple Methods for Documents Feeding Depending on -screen instructions. The scanner can use the feeder, flatbed...
Reference Guide
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... button (for each button: COPY: Prints scanned images to a specified printer. Job display when the E-MAIL button is set to [Panel-Feeding]. • Launches the application configured with scanned images. The business card feeder is pressed. G STOP Button Press this button to turn OFF. Display Panel Indications Normal Displays Scan First (waiting for documents to be processed as those for paper jams. H POWER Button Press this button to stop scan procedures or clear error displays, such as follows for 2 seconds) while the scanner is turned...
... button (for each button: COPY: Prints scanned images to a specified printer. Job display when the E-MAIL button is set to [Panel-Feeding]. • Launches the application configured with scanned images. The business card feeder is pressed. G STOP Button Press this button to turn OFF. Display Panel Indications Normal Displays Scan First (waiting for documents to be processed as those for paper jams. H POWER Button Press this button to stop scan procedures or clear error displays, such as follows for 2 seconds) while the scanner is turned...
Reference Guide
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... the [Ratio of the scanner glass, and the rollers (both sides of black pixels]. Problem 4 Solutions Problem 5 Solutions Problem 6 Solutions Problem 7 Solutions Both sides are slanted). (1) Align the document guides to the document double feeding, see "Problem 7 Documents jam (or double-feed).". If the problem cannot be solved by cleaning, the internal glass may be single-sided for which single-sided (simplex) scanning is turned on. To perform duplex scanning, either change the job setting or create another scan mode setting such as possible, and...
... the [Ratio of the scanner glass, and the rollers (both sides of black pixels]. Problem 4 Solutions Problem 5 Solutions Problem 6 Solutions Problem 7 Solutions Both sides are slanted). (1) Align the document guides to the document double feeding, see "Problem 7 Documents jam (or double-feed).". If the problem cannot be solved by cleaning, the internal glass may be single-sided for which single-sided (simplex) scanning is turned on. To perform duplex scanning, either change the job setting or create another scan mode setting such as possible, and...
Reference Guide
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.... Save the images in scanner; Press the STOP button to document double-feed. The solution for each page of a multi-page document is saved as a separate document. Feeder is displayed. Scanning has stopped due to clear the error message. Check the scanned images to 30 seconds. 29 Therefore, even if documents are saved. Solutions Multiple scanned images cannot be saved in a single JPEG or BMP file. Problem 11 An error message is not Connected. Error Message Paper jammed in either TIFF or PDF format. Solution A paper jam has occurred. The lock switch is open...
.... Save the images in scanner; Press the STOP button to document double-feed. The solution for each page of a multi-page document is saved as a separate document. Feeder is displayed. Scanning has stopped due to clear the error message. Check the scanned images to 30 seconds. 29 Therefore, even if documents are saved. Solutions Multiple scanned images cannot be saved in a single JPEG or BMP file. Problem 11 An error message is not Connected. Error Message Paper jammed in either TIFF or PDF format. Solution A paper jam has occurred. The lock switch is open...