imageCLASS D320/D340 Printer Guide
Page 2
Installing CARPS software Printer Properties Troubleshooting Printer Driver issues ......... Setting up the machine Installing CARPS Software Document and paper handling Making copies Printing with CARPS Software Maintenance Troubleshooting feed and copy issues .......... Setup Sheet Basic Guide Printer Guide ii This documentation has been designed so that you can easily use your machine to suit your particular needs. Using Your Documentation Your machine includes the following documentation.
Installing CARPS software Printer Properties Troubleshooting Printer Driver issues ......... Setting up the machine Installing CARPS Software Document and paper handling Making copies Printing with CARPS Software Maintenance Troubleshooting feed and copy issues .......... Setup Sheet Basic Guide Printer Guide ii This documentation has been designed so that you can easily use your machine to suit your particular needs. Using Your Documentation Your machine includes the following documentation.
imageCLASS D320/D340 Printer Guide
Page 11
System Requirements The printer driver for Windows 98/Me/2000/XP can be used in the following computer environment. • IBM or IBM-compatible PC • CD-ROM drive or network environment with the access to CD-ROM • PC equipped with a USB port and the USB class driver installed OS Windows 98 CPU...
System Requirements The printer driver for Windows 98/Me/2000/XP can be used in the following computer environment. • IBM or IBM-compatible PC • CD-ROM drive or network environment with the access to CD-ROM • PC equipped with a USB port and the USB class driver installed OS Windows 98 CPU...
imageCLASS D320/D340 Printer Guide
Page 12
...specific item in the dialog box for help for questions you may have regarding your printer in the Online Help file provided with that item; CUSTOMER CARE CENTER • For e-mail support, the latest driver downloads and answers to change without notice. 1-4 call 1-800-824-4040, Monday -...file Any hints, enhancements, limitations, and restrictions you need to be aware of when installing and using your printer driver are subject to frequently asked questions, visit: www.usa.canon.com/consumer • For live techinical support, call for the item. Before You Start Where to Find ...
...specific item in the dialog box for help for questions you may have regarding your printer in the Online Help file provided with that item; CUSTOMER CARE CENTER • For e-mail support, the latest driver downloads and answers to change without notice. 1-4 call 1-800-824-4040, Monday -...file Any hints, enhancements, limitations, and restrictions you need to be aware of when installing and using your printer driver are subject to frequently asked questions, visit: www.usa.canon.com/consumer • For live techinical support, call for the item. Before You Start Where to Find ...
imageCLASS D320/D340 Printer Guide
Page 15
...\prnsetup\Setup.exe" (if your CD-ROM drive. The installation starts automatically. If not, follow the steps in "Installing Printer Driver through a USB Connection 2 The following is Windows 2000/XP, follow the steps in the command line click OK. 2-3 Installation Procedures... install CARPS using a USB connection, under Windows 98/Me/2000/XP. Installing Canon Advanced Raster Printing System 1 Make sure the machine is not connected to your computer and it is drive "D:") in "Installing Printer Driver without a USB Connection" on as member of the user software using Setup Wizard...
...\prnsetup\Setup.exe" (if your CD-ROM drive. The installation starts automatically. If not, follow the steps in "Installing Printer Driver through a USB Connection 2 The following is Windows 2000/XP, follow the steps in the command line click OK. 2-3 Installation Procedures... install CARPS using a USB connection, under Windows 98/Me/2000/XP. Installing Canon Advanced Raster Printing System 1 Make sure the machine is not connected to your computer and it is drive "D:") in "Installing Printer Driver without a USB Connection" on as member of the user software using Setup Wizard...
imageCLASS D320/D340 Printer Guide
Page 16
A message recommending you to restart your computer may appear under some NOTE operating systems. In this case, continue installing after restarting your computer. 2-4 Select I accept the terms in the license agreement click Next. Installing Canon Advanced Raster Printing System 3 Click Next on the CARPS Printer Driver dialog box. 2 4 When the License Agreement dialog box appears, check the contents.
A message recommending you to restart your computer may appear under some NOTE operating systems. In this case, continue installing after restarting your computer. 2-4 Select I accept the terms in the license agreement click Next. Installing Canon Advanced Raster Printing System 3 Click Next on the CARPS Printer Driver dialog box. 2 4 When the License Agreement dialog box appears, check the contents.
imageCLASS D320/D340 Printer Guide
Page 17
For more information on connecting the USB cable, refer to the port on your computer with the USB cable. The program starts installing the printer driver automatically. 5 Check Install Printer Driver through a USB Connection click Next Yes. 2 6 Connect the machine to your computer within 90 seconds after Yes is clicked, otherwise the installation will not complete. Installing Canon Advanced Raster Printing System 2-5 IMPORTANT The USB cable must be connected to the Setup Sheet.
For more information on connecting the USB cable, refer to the port on your computer with the USB cable. The program starts installing the printer driver automatically. 5 Check Install Printer Driver through a USB Connection click Next Yes. 2 6 Connect the machine to your computer within 90 seconds after Yes is clicked, otherwise the installation will not complete. Installing Canon Advanced Raster Printing System 2-5 IMPORTANT The USB cable must be connected to the Setup Sheet.
imageCLASS D320/D340 Printer Guide
Page 18
...sure the machine is connected to your CD-ROM drive. Installing Canon Advanced Raster Printing System 7 When the installation is drive "D:") in the command line click OK. 2-6 IMPORTANT • If you are from the Start menu type NOTE "D:\Drivers\us_eng\prnsetup\Setup.exe" (if your CD-ROM drive is complete...shown are using a USB connection, under Windows 2000/XP. Select Yes, I want to log on the dialog box click Exit. 2 I Installing Printer Driver without using Windows 2000/XP, be sure to restart my computer now on as member of CARPS. 2 Place the CD-ROM into your computer and...
...sure the machine is connected to your CD-ROM drive. Installing Canon Advanced Raster Printing System 7 When the installation is drive "D:") in the command line click OK. 2-6 IMPORTANT • If you are from the Start menu type NOTE "D:\Drivers\us_eng\prnsetup\Setup.exe" (if your CD-ROM drive is complete...shown are using a USB connection, under Windows 2000/XP. Select Yes, I want to log on the dialog box click Exit. 2 I Installing Printer Driver without using Windows 2000/XP, be sure to restart my computer now on as member of CARPS. 2 Place the CD-ROM into your computer and...
imageCLASS D320/D340 Printer Guide
Page 19
Installing Canon Advanced Raster Printing System 3 Click Next on the CARPS Printer Driver dialog box. 2 4 When the License Agreement dialog box appears, check the contents. Select I accept the terms in the license agreement click Next. A message recommending you to restart your computer may appear under some NOTE operating systems. In this case, continue installing after restarting your computer. 2-7
Installing Canon Advanced Raster Printing System 3 Click Next on the CARPS Printer Driver dialog box. 2 4 When the License Agreement dialog box appears, check the contents. Select I accept the terms in the license agreement click Next. A message recommending you to restart your computer may appear under some NOTE operating systems. In this case, continue installing after restarting your computer. 2-7
imageCLASS D320/D340 Printer Guide
Page 20
Installing Canon Advanced Raster Printing System 5 Uncheck Install Printer Driver through a USB connection click Next. 2 6 Check Add printers and Update Drivers click Next. 2-8
Installing Canon Advanced Raster Printing System 5 Uncheck Install Printer Driver through a USB connection click Next. 2 6 Check Add printers and Update Drivers click Next. 2-8
imageCLASS D320/D340 Printer Guide
Page 84
Refer to your Windows operating system documentation for more information. 3 I Ports Tab Specifies the port to your Windows operating system documentation for more information. Refer to which the printer is attached. Printer Properties I Advanced Tab Specifies the settings for print spooling. Spool print documents so program finishes printing faster and Start printing immediately are set automatically when you install the printer driver. 3-23
Refer to your Windows operating system documentation for more information. 3 I Ports Tab Specifies the port to your Windows operating system documentation for more information. Refer to which the printer is attached. Printer Properties I Advanced Tab Specifies the settings for print spooling. Spool print documents so program finishes printing faster and Start printing immediately are set automatically when you install the printer driver. 3-23
imageCLASS D320/D340 Printer Guide
Page 106
...be your physical memory is working correctly. • If you have selected the correct printer driver in Windows. Problem Cause Solution Printout is wrong There is a communication problem between the printer and your computer. • Make sure your cable connections are secure. • Make...exe to: REM c:\winutils\mxtime.exe Computer indicates a device time-out. Make sure the Canon imageCLASS D300 is selected in the Printers folder. Your computer is sending data to both the printer and computer. • Make sure paper is properly loaded from the cassette or multi-purpose ...
...be your physical memory is working correctly. • If you have selected the correct printer driver in Windows. Problem Cause Solution Printout is wrong There is a communication problem between the printer and your computer. • Make sure your cable connections are secure. • Make...exe to: REM c:\winutils\mxtime.exe Computer indicates a device time-out. Make sure the Canon imageCLASS D300 is selected in the Printers folder. Your computer is sending data to both the printer and computer. • Make sure paper is properly loaded from the cassette or multi-purpose ...
imageCLASS D320/D340 Printer Guide
Page 107
... printer driver is Connect the printer driver to a port printer driver other than connected to the same different from the Canon imageCLASS the Canon imageCLASS port as the default printer driver for the imageCLASS D300 Series. CARPS Problems Problem Cause Solution CARPS is not working properly CARPS (Canon imageCLASS D300) is not selected as the Canon D300 printer driver. 4 D300 imageCLASS D300 printer driver. Specify CARPS (Canon imageCLASS D300) as the default driver for imageCLASS...
... printer driver is Connect the printer driver to a port printer driver other than connected to the same different from the Canon imageCLASS the Canon imageCLASS port as the default printer driver for the imageCLASS D300 Series. CARPS Problems Problem Cause Solution CARPS is not working properly CARPS (Canon imageCLASS D300) is not selected as the Canon D300 printer driver. 4 D300 imageCLASS D300 printer driver. Specify CARPS (Canon imageCLASS D300) as the default driver for imageCLASS...
imageCLASS D320/D340 Printer Guide
Page 108
... Bus Controllers. 4 4) Locate the USB class driver under Other device, delete ONLY one the following steps. using a USB cable and the printer is connected to your computer in "Installing Printer Driver through a USB Connection" on your operating system: Canon imageCLASS D300, Canon CARPS USB Printer, or Unknown.) For Windows 98, select Canon imageCLASS D300 click Remove. For Windows Me, select...
... Bus Controllers. 4 4) Locate the USB class driver under Other device, delete ONLY one the following steps. using a USB cable and the printer is connected to your computer in "Installing Printer Driver through a USB Connection" on your operating system: Canon imageCLASS D300, Canon CARPS USB Printer, or Unknown.) For Windows 98, select Canon imageCLASS D300 click Remove. For Windows Me, select...
imageCLASS D320/D340 Printer Guide
Page 110
... begin, be uninstalled using the RUN dialog box from the Start NOTE menu. From Printer Driver Uninstaller: 1 From the Start menu, select Programs Canon Printer uninstaller click CARPS Printer Driver Uninstaller. The Delete Printer dialog box appears. 2 In the Delete Printer dialog box, select Canon imageCLASS D300 click Cleanup Yes. Before you have the installation software available for installation. Troubleshooting...
... begin, be uninstalled using the RUN dialog box from the Start NOTE menu. From Printer Driver Uninstaller: 1 From the Start menu, select Programs Canon Printer uninstaller click CARPS Printer Driver Uninstaller. The Delete Printer dialog box appears. 2 In the Delete Printer dialog box, select Canon imageCLASS D300 click Cleanup Yes. Before you have the installation software available for installation. Troubleshooting...
imageCLASS D320/D340 Printer Guide
Page 112
...Adobe Type Manager fonts, cannot use, 4-4 Advanced tab, Windows 2000/XP, 3-23 B Brightness, G-1 C Canon Advanced Raster Printing System (CARPS) CARPS Problems, 4-4-4-6 installing, 2-2-2-49 not working properly, 4-4 uninstalling, 4-7 Canon Raster Printing System (CARPS), G-1 Cassette, A-1 Client, G-1 Collate, G-1 Color Management tab, 3-24 Contrast, ... 98/Me, 3-18 Details tab, Windows 98/Me, 3-4 Dialog boxes Windows 2000/XP printer properties, 3-21 Windows 98/Me printer properties, 3-2 dpi, G-2 Driver, See Printer driver E Edit Gray Scale settings Windows 2000/XP, 3-40 Windows 98/Me, 3-18 Edit ...
...Adobe Type Manager fonts, cannot use, 4-4 Advanced tab, Windows 2000/XP, 3-23 B Brightness, G-1 C Canon Advanced Raster Printing System (CARPS) CARPS Problems, 4-4-4-6 installing, 2-2-2-49 not working properly, 4-4 uninstalling, 4-7 Canon Raster Printing System (CARPS), G-1 Cassette, A-1 Client, G-1 Collate, G-1 Color Management tab, 3-24 Contrast, ... 98/Me, 3-18 Details tab, Windows 98/Me, 3-4 Dialog boxes Windows 2000/XP printer properties, 3-21 Windows 98/Me printer properties, 3-2 dpi, G-2 Driver, See Printer driver E Edit Gray Scale settings Windows 2000/XP, 3-40 Windows 98/Me, 3-18 Edit ...
imageCLASS D320/D340 Printer Guide
Page 113
...-2-49 Sharing tab Windows 2000/XP, 3-22 Windows 98/Me, 3-5 Shielded, G-6 Specifications, printer, A-1 Speed, printing, A-1 Spool Settings, 3-4 Spooling, G-6 System, 1-3 System Requirements, 1-3 T Toner, G-7 saver, G-7 Trademarks, 1-iv I Index Transfer roller, G-7 Troubleshooting, 4-1-4-6 printer problems, 4-2-4-3 removing Canon Advanced Raster Printing System (Uninstallation), 4-7 USB class driver is not properly installed, 4-5 U Uninstallation, 4-7 USB interface, G-7 V View Settings Windows 2000/XP, 3-37...
...-2-49 Sharing tab Windows 2000/XP, 3-22 Windows 98/Me, 3-5 Shielded, G-6 Specifications, printer, A-1 Speed, printing, A-1 Spool Settings, 3-4 Spooling, G-6 System, 1-3 System Requirements, 1-3 T Toner, G-7 saver, G-7 Trademarks, 1-iv I Index Transfer roller, G-7 Troubleshooting, 4-1-4-6 printer problems, 4-2-4-3 removing Canon Advanced Raster Printing System (Uninstallation), 4-7 USB class driver is not properly installed, 4-5 U Uninstallation, 4-7 USB interface, G-7 V View Settings Windows 2000/XP, 3-37...
imageCLASS D320/D340 Printer Guide
Page 116
...G Glossary Folder A container in Windows. Driver A program that represents your disks. F Fixing assembly The device used if no other setting is specified. Form A custom paper size, with the Canon Advanced Raster Printing system, you can use...imageCLASS D300 Series prints at a resolution of the installed printer. Formerly referred to fix the toner onto the paper (or other folders are stored on the Windows desktop. Desktop The entire Windows screen that controls how the computer and an external device interact. Icons, windows, and the taskbar are using its printer driver...
...G Glossary Folder A container in Windows. Driver A program that represents your disks. F Fixing assembly The device used if no other setting is specified. Form A custom paper size, with the Canon Advanced Raster Printing system, you can use...imageCLASS D300 Series prints at a resolution of the installed printer. Formerly referred to fix the toner onto the paper (or other folders are stored on the Windows desktop. Desktop The entire Windows screen that controls how the computer and an external device interact. Icons, windows, and the taskbar are using its printer driver...
imageCLASS D320/D340 Printer Guide
Page 119
The printer driver supplies Windows with the Canon Advanced Rater Printing system, you are using its icon, a horizontal bar that graphically indicates the percentage of the print job that contains information about a particular device, such as descriptions of fonts and features of the installed printer. Properties...A list of an inch. When you use them. Resetting or shutting off the computer clears all information from the print queue. Printer driver A program that a Windows application has processed and sent to the Spooler to be added to the print queue or directly to ...
The printer driver supplies Windows with the Canon Advanced Rater Printing system, you are using its icon, a horizontal bar that graphically indicates the percentage of the print job that contains information about a particular device, such as descriptions of fonts and features of the installed printer. Properties...A list of an inch. When you use them. Resetting or shutting off the computer clears all information from the print queue. Printer driver A program that a Windows application has processed and sent to the Spooler to be added to the print queue or directly to ...
imageCLASS D320/D340 Basic Guide
Page 2
... the imageCLASS D340 model. All rights reserved. Using Your Documentation Your machine includes the following documentation. Setting up the machine Installing Printer Driver Set-Up Sheet Document and paper handling Making copies Printing Maintenance Troubleshooting feed and copy issues Basic Guide Installing Printer Driver Printer Properties Troubleshooting Printer Driver issues Printer Guide • Documentation is a trademark of Canon, Inc. Trademarks Canon...
... the imageCLASS D340 model. All rights reserved. Using Your Documentation Your machine includes the following documentation. Setting up the machine Installing Printer Driver Set-Up Sheet Document and paper handling Making copies Printing Maintenance Troubleshooting feed and copy issues Basic Guide Installing Printer Driver Printer Properties Troubleshooting Printer Driver issues Printer Guide • Documentation is a trademark of Canon, Inc. Trademarks Canon...
imageCLASS D320/D340 Basic Guide
Page 8
...-hour, 7 days/week automated support for technical support 24 hours/day, 7 days/week at 1-800-OK-CANON. vii Support programs are having problems with the printer driver (CARPS). CANADA Users - Where to Find Help Before you contact Canon, please record the following information: Serial Number (on back of machine Model Name (on front of...
...-hour, 7 days/week automated support for technical support 24 hours/day, 7 days/week at 1-800-OK-CANON. vii Support programs are having problems with the printer driver (CARPS). CANADA Users - Where to Find Help Before you contact Canon, please record the following information: Serial Number (on back of machine Model Name (on front of...