User manual for the BJC-55
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... Printer Driver Using Balloon Help Macintosh Printer Driver Features Using the BJ Print Monitor Uninstalling the Macintosh Printer Driver Troubleshooting Error Messages Problems and Solutions Before You Call For Service Getting Help From Canon Servicing the Printer Specifications Printer Specifications BJ Cartridges Paper Specifications Printing Area...
... Printer Driver Using Balloon Help Macintosh Printer Driver Features Using the BJ Print Monitor Uninstalling the Macintosh Printer Driver Troubleshooting Error Messages Problems and Solutions Before You Call For Service Getting Help From Canon Servicing the Printer Specifications Printer Specifications BJ Cartridges Paper Specifications Printing Area...
User manual for the BJC-55
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Troubleshooting Error Messages Problems and Solutions Before You Call For Service Getting Help From Canon Servicing the Printer Troubleshooting 261
Troubleshooting Error Messages Problems and Solutions Before You Call For Service Getting Help From Canon Servicing the Printer Troubleshooting 261
User manual for the BJC-55
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...) Troubleshooting 262 Call for service! This program has attempted an illegal operation and will shut down. Cannot execute print due to insufficient memory. File cannot be found on the specified path or disk. Paper Jam! Call for service! Waste ink absorber full! Cannot execute background printing due to USBPRNxx: for Printer BJC-55...
...) Troubleshooting 262 Call for service! This program has attempted an illegal operation and will shut down. Cannot execute print due to insufficient memory. File cannot be found on the specified path or disk. Paper Jam! Call for service! Waste ink absorber full! Cannot execute background printing due to USBPRNxx: for Printer BJC-55...
User manual for the BJC-55
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... screen and print job does not execute "Type x Error" appears on the screen Cannot execute background printing Cannot select the printer driver in the Chooser Troubleshooting 263
... screen and print job does not execute "Type x Error" appears on the screen Cannot execute background printing Cannot select the printer driver in the Chooser Troubleshooting 263
User manual for the BJC-55
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... have run out. A normal Nozzle Check Pattern printed with a new one. Then print a Nozzle Check Pattern to appear on the printout. Cleaning the Print Head Troubleshooting 264 The Nozzle Check Patterns are faded The specific color ink may be clogged. Clean the print head. Problems and Solutions I Printout is not...
... have run out. A normal Nozzle Check Pattern printed with a new one. Then print a Nozzle Check Pattern to appear on the printout. Cleaning the Print Head Troubleshooting 264 The Nozzle Check Patterns are faded The specific color ink may be clogged. Clean the print head. Problems and Solutions I Printout is not...
User manual for the BJC-55
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.... Problems and Solutions If print quality is not restored after cleaning Perform print head deep cleaning to see if the print quality has been restored. Troubleshooting 265 Changing or Replacing a BJ Cartridge The print head may be using the printer for an extended amount of time, leave the BJ cartridge installed...
.... Problems and Solutions If print quality is not restored after cleaning Perform print head deep cleaning to see if the print quality has been restored. Troubleshooting 265 Changing or Replacing a BJ Cartridge The print head may be using the printer for an extended amount of time, leave the BJ cartridge installed...
User manual for the BJC-55
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... cartridge when it is not installed in the printer. Make sure that you are printing on either side. Media You Can Use With This Printer Troubleshooting 266 If you are using to clog. Problems and Solutions Check to see if the orange protective cap or tape has been re-attached to...
... cartridge when it is not installed in the printer. Make sure that you are printing on either side. Media You Can Use With This Printer Troubleshooting 266 If you are using to clog. Problems and Solutions Check to see if the orange protective cap or tape has been re-attached to...
User manual for the BJC-55
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...BJC-55 allows easy set up and operation, even for OHP presentations, back print film, glossy photo paper, high gloss film, or glossy photo cards. I Variety of print media The printer produces superb color printing on plain paper or coated paper like back print film was never easier. Troubleshooting... in truly stunning color photographs on special media like Canon's High Resolution Paper, but the printer prints strange unreadable characters. Normal Abnormal - Printing on Canon special media like transparencies for beginners. Strange characters Printer...
...BJC-55 allows easy set up and operation, even for OHP presentations, back print film, glossy photo paper, high gloss film, or glossy photo cards. I Variety of print media The printer produces superb color printing on plain paper or coated paper like back print film was never easier. Troubleshooting... in truly stunning color photographs on special media like Canon's High Resolution Paper, but the printer prints strange unreadable characters. Normal Abnormal - Printing on Canon special media like transparencies for beginners. Strange characters Printer...
User manual for the BJC-55
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Troubleshooting 268 Selecting the BJC-55 as Default. Make sure there is selected as the default printer Select the Canon BJC-55 as the default printer. Selecting the BJC-55 as Default to see if the BJC-55 printer is a check mark by Set as the default printer Windows 1 2 Click Start, select Settings, and click Printers. In the Chooser, click the BJC-55 icon, then click the Close box. Right-click the Canon BJC-55 icon and then click Set as the default printer Macintosh 1 2 From the Apple menu, select Chooser. Problems and Solutions Check to turn this selection on.
Troubleshooting 268 Selecting the BJC-55 as Default. Make sure there is selected as the default printer Select the Canon BJC-55 as the default printer. Selecting the BJC-55 as Default to see if the BJC-55 printer is a check mark by Set as the default printer Windows 1 2 Click Start, select Settings, and click Printers. In the Chooser, click the BJC-55 icon, then click the Close box. Right-click the Canon BJC-55 icon and then click Set as the default printer Macintosh 1 2 From the Apple menu, select Chooser. Problems and Solutions Check to turn this selection on.
User manual for the BJC-55
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If the printer operates normally without the switching device, the USB hub, or the external buffer, contact the manufacturer of that device. Problems and Solutions Check interface cable connections at the printer and computer The interface cable could be defective. If your system contains a printer switching device, a USB hub, or an external buffer, remove the device and try connecting the printer directly to the computer. Replace it with a new interface cable and resume printing. Troubleshooting 269
If the printer operates normally without the switching device, the USB hub, or the external buffer, contact the manufacturer of that device. Problems and Solutions Check interface cable connections at the printer and computer The interface cable could be defective. If your system contains a printer switching device, a USB hub, or an external buffer, remove the device and try connecting the printer directly to the computer. Replace it with a new interface cable and resume printing. Troubleshooting 269
User manual for the BJC-55
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... and cancel the print job. If the new document prints normally then the problem exists in a newly created file. Before You Call For Service Troubleshooting 270 Determine if the problem exists only within that file, or the software application that you are using Windows, click Start, point to produce... strange characters. Windows If you are using . If the same problem occurs with the new file, call the Canon Customer Care Center. In this case, try typing the same text in the original document file.
... and cancel the print job. If the new document prints normally then the problem exists in a newly created file. Before You Call For Service Troubleshooting 270 Determine if the problem exists only within that file, or the software application that you are using Windows, click Start, point to produce... strange characters. Windows If you are using . If the same problem occurs with the new file, call the Canon Customer Care Center. In this case, try typing the same text in the original document file.
User manual for the BJC-55
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Troubleshooting 271 Check the printer status and its cable connections Make sure the printer is ready for printing and that the cable is connected correctly. • Make sure that the power cable is properly plugged into the power outlet. Problems and Solutions I Cannot start the print job The printer does not respond when the print job is turned on. • Check the orange CHARGE/ERROR light. CHARGE/ERROR light is orange • Make sure that the printer is executed from the computer.
Troubleshooting 271 Check the printer status and its cable connections Make sure the printer is ready for printing and that the cable is connected correctly. • Make sure that the power cable is properly plugged into the power outlet. Problems and Solutions I Cannot start the print job The printer does not respond when the print job is turned on. • Check the orange CHARGE/ERROR light. CHARGE/ERROR light is orange • Make sure that the printer is executed from the computer.
User manual for the BJC-55
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...Check to see if the printer port setting is connected properly. • Interface cable could be selected as the printer port. Troubleshooting 272 Selecting USBPRNxx: as the default printer. If the printer operates normally without the switching device, the USB hub, or the..., remove the device and try connecting the printer directly to the computer. Selecting the BJC-55 as the default printer Windows Check to see if the Canon BJC-55 printer has been selected as the default printer Select the Canon BJC-55 as the printer port 1 Click Start, select Settings, and click Printers.
...Check to see if the printer port setting is connected properly. • Interface cable could be selected as the printer port. Troubleshooting 272 Selecting USBPRNxx: as the default printer. If the printer operates normally without the switching device, the USB hub, or the..., remove the device and try connecting the printer directly to the computer. Selecting the BJC-55 as the default printer Windows Check to see if the Canon BJC-55 printer has been selected as the default printer Select the Canon BJC-55 as the printer port 1 Click Start, select Settings, and click Printers.
User manual for the BJC-55
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If the problem persists, make sure the printer port (USBPRNxx) is operating normally. Troubleshooting 273 Go to "Print to the following port" and select USBPRNxx: (Printer Port). Click the Details tab. Problems and Solutions 2 3 4 Right-click Canon BJC-55 and then click Properties.
If the problem persists, make sure the printer port (USBPRNxx) is operating normally. Troubleshooting 273 Go to "Print to the following port" and select USBPRNxx: (Printer Port). Click the Details tab. Problems and Solutions 2 3 4 Right-click Canon BJC-55 and then click Properties.
User manual for the BJC-55
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... Windows documentation for complete instructions. Double-click Ports (Universal Serial Bus Controller) and double-click Canon BJC-55. If the message indicates that the device is not performing normally remove the BJC-55 device, and reinstall the printer driver. Note Troubleshooting 274 Select the Device Manager tab. Refer to your Windows version. Problems and Solutions Checking...
... Windows documentation for complete instructions. Double-click Ports (Universal Serial Bus Controller) and double-click Canon BJC-55. If the message indicates that the device is not performing normally remove the BJC-55 device, and reinstall the printer driver. Note Troubleshooting 274 Select the Device Manager tab. Refer to your Windows version. Problems and Solutions Checking...
User manual for the BJC-55
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Troubleshooting 275 Also make sure that the printer has been selected with the Chooser Make sure that the correct printer port is common when printing a very large photographic image or a large amount of text. This is selected. Refer to the printer. Problems and Solutions Check to make sure that the BJC-55 is affected... to your computer documentation for details. The computer processing speed, which is selected with the Chooser Macintosh 1 2 From the Apple menu, select Chooser. Click the BJC-55 icon. 3 Click the Close box.
Troubleshooting 275 Also make sure that the printer has been selected with the Chooser Make sure that the correct printer port is common when printing a very large photographic image or a large amount of text. This is selected. Refer to the printer. Problems and Solutions Check to make sure that the BJC-55 is affected... to your computer documentation for details. The computer processing speed, which is selected with the Chooser Macintosh 1 2 From the Apple menu, select Chooser. Click the BJC-55 icon. 3 Click the Close box.
User manual for the BJC-55
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Call the Canon Customer Care Center. Before You Call For Service If the Nozzle Check Pattern prints normally ...There may be damaged or not plugged in the software application, or the interface cable could be damaged. Printing a Nozzle Check Pattern If the Nozzle Check Pattern does not print ...The printer may be a problem in correctly. Troubleshooting 276 Problems and Solutions Check the BJ cartridge by printing a Nozzle Check Pattern Use the printer operation panel to print a Nozzle Check Pattern.
Call the Canon Customer Care Center. Before You Call For Service If the Nozzle Check Pattern prints normally ...There may be damaged or not plugged in the software application, or the interface cable could be damaged. Printing a Nozzle Check Pattern If the Nozzle Check Pattern does not print ...The printer may be a problem in correctly. Troubleshooting 276 Problems and Solutions Check the BJ cartridge by printing a Nozzle Check Pattern Use the printer operation panel to print a Nozzle Check Pattern.
User manual for the BJC-55
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Using Infrared Data Transmission Troubleshooting 277 Problems and Solutions Cannot print via the infrared port If the print job does not start the print job again. The distance and the ...
Using Infrared Data Transmission Troubleshooting 277 Problems and Solutions Cannot print via the infrared port If the print job does not start the print job again. The distance and the ...
User manual for the BJC-55
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... screen If an error occurs when the print job is sent to USB port USBPRNxx, you will see a message similar to the printer. Right-click Canon BJC-55 and select Properties. Click the Spool Settings button. Select the Details tab. Troubleshooting 278 Turning off print spooling 1 2 3 4 Click Start, point to Settings, and click Printers.
... screen If an error occurs when the print job is sent to USB port USBPRNxx, you will see a message similar to the printer. Right-click Canon BJC-55 and select Properties. Click the Spool Settings button. Select the Details tab. Troubleshooting 278 Turning off print spooling 1 2 3 4 Click Start, point to Settings, and click Printers.
User manual for the BJC-55
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Problems and Solutions 5 Click the button on for "Print directly to the printer" (this turns off spooling). Checking the operation status of the printer port. Make sure the printer port (USBPRNxx) is operating properly Check the operation status of USBPRNxx Troubleshooting 279
Problems and Solutions 5 Click the button on for "Print directly to the printer" (this turns off spooling). Checking the operation status of the printer port. Make sure the printer port (USBPRNxx) is operating properly Check the operation status of USBPRNxx Troubleshooting 279