Users Manual - English
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... and read FAQs and troubleshooting tips to learn how to get the most efficient way to register your new product, register on-line at http://www.brother.com/registration FAQs (frequently asked questions) The Brother Solutions Center is our one-stop resource for your ...convenience and most from within that country. i Brother numbers IMPORTANT For technical help us notify you of enhancements to your product and special offers. Your registration with Brother International ...
... and read FAQs and troubleshooting tips to learn how to get the most efficient way to register your new product, register on-line at http://www.brother.com/registration FAQs (frequently asked questions) The Brother Solutions Center is our one-stop resource for your ...convenience and most from within that country. i Brother numbers IMPORTANT For technical help us notify you of enhancements to your product and special offers. Your registration with Brother International ...
Users Manual - English
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...device 95 LAN connection 95 Laser safety 95 FDA regulations 96 Important safety instructions 97 Trademarks 98 B Options 99 Options ...99 Optional Paper Tray (LT-5300 100 Memory Board 100 DIMM types 100 Installing extra memory 101 C Troubleshooting and routine maintenance 102 Troubleshooting 102 If you are ... jams 121 Paper jams 122 Routine maintenance 126 Cleaning the outside of the machine 126 Cleaning the scanner glass 128 Cleaning the laser scanner window 128 Cleaning the corona wire 130 Cleaning the drum unit 131 Replacing the toner cartridge (TN-550/TN-580 132...
...device 95 LAN connection 95 Laser safety 95 FDA regulations 96 Important safety instructions 97 Trademarks 98 B Options 99 Options ...99 Optional Paper Tray (LT-5300 100 Memory Board 100 DIMM types 100 Installing extra memory 101 C Troubleshooting and routine maintenance 102 Troubleshooting 102 If you are ... jams 121 Paper jams 122 Routine maintenance 126 Cleaning the outside of the machine 126 Cleaning the scanner glass 128 Cleaning the laser scanner window 128 Cleaning the corona wire 130 Cleaning the drum unit 131 Replacing the toner cartridge (TN-550/TN-580 132...
Users Manual - English
Page 101
Section V Appendixes V Safety and Legal 88 Options 99 Troubleshooting and routine maintenance 102 Menu and Features 140 Specifications 159 Glossary 171
Section V Appendixes V Safety and Legal 88 Options 99 Troubleshooting and routine maintenance 102 Menu and Features 140 Specifications 159 Glossary 171
Users Manual - English
Page 116
Calls must call Brother Customer Service at http://solutions.brother.com. Check the chart below and follow the troubleshooting tips. Your machine's primary corona wire for the paper you are divided and printed on two pages or if you probably ... there is a problem with the way your machine. C Troubleshooting and routine maintenance C Troubleshooting C IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at 1-877-BROTHER (1-877-276-8437) (in USA) or 1-877-BROTHER (in Canada). If the copy looks good, the problem is...
Calls must call Brother Customer Service at http://solutions.brother.com. Check the chart below and follow the troubleshooting tips. Your machine's primary corona wire for the paper you are divided and printed on two pages or if you probably ... there is a problem with the way your machine. C Troubleshooting and routine maintenance C Troubleshooting C IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at 1-877-BROTHER (1-877-276-8437) (in USA) or 1-877-BROTHER (in Canada). If the copy looks good, the problem is...
Users Manual - English
Page 117
...'s scanner operation. Transmission Verification Report says 'RESULT:NG'. Vertical black lines when sending. It may be out of the external phone and dialing the number. Troubleshooting and routine maintenance Phone Line or Connections Difficulties Dialing does not work. Change Tone/Pulse setting. (See the Quick Setup Guide.) Check all line cord...
...'s scanner operation. Transmission Verification Report says 'RESULT:NG'. Vertical black lines when sending. It may be out of the external phone and dialing the number. Troubleshooting and routine maintenance Phone Line or Connections Difficulties Dialing does not work. Change Tone/Pulse setting. (See the Quick Setup Guide.) Check all line cord...
Users Manual - English
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...your model name) and click Properties. Scanning Difficulties Difficulties TWAIN errors appear while scanning. Try to make sure that the Brother TWAIN driver is not recognizing the machine's input buffer's full signal. This program will repair and reinstall the software. ...full pages of Memory message appears. In PaperPort®, click File, Scan and choose the Brother TWAIN driver. Right-click Brother MFC-XXXX (where XXXX is yellow. Troubleshooting and routine maintenance Printing Difficulties (Continued) Difficulties The machine prints the first couple of pages ...
...your model name) and click Properties. Scanning Difficulties Difficulties TWAIN errors appear while scanning. Try to make sure that the Brother TWAIN driver is not recognizing the machine's input buffer's full signal. This program will repair and reinstall the software. ...full pages of Memory message appears. In PaperPort®, click File, Scan and choose the Brother TWAIN driver. Right-click Brother MFC-XXXX (where XXXX is yellow. Troubleshooting and routine maintenance Printing Difficulties (Continued) Difficulties The machine prints the first couple of pages ...
Users Manual - English
Page 121
... the stack of paper in the paper tray. Make sure that you choose the Paper Type that the cable and network connections are good. Troubleshooting and routine maintenance Print Quality Difficulties Difficulties Printed pages are smeared. If possible, try connecting the machine to verify that suits the media type you...
... the stack of paper in the paper tray. Make sure that you choose the Paper Type that the cable and network connections are good. Troubleshooting and routine maintenance Print Quality Difficulties Difficulties Printed pages are smeared. If possible, try connecting the machine to verify that suits the media type you...
Users Manual - English
Page 123
...have administrator rights: Enter the administrator password and click OK. e Click the Add port... In Name: Enter any description, for example "Brother Scanner". 2. Then click OK. d Click the Exceptions tab. Make sure UDP is checked, and then click Apply. Then click OK. .... (continued) Your computer cannot find your PC may be rejecting the necessary network connection. In Port number: Enter "54925". 3. Troubleshooting and routine maintenance Network Difficulties (Continued) Difficulties The network scanning feature does not work . h To add port 54926 for network scanning...
...have administrator rights: Enter the administrator password and click OK. e Click the Add port... In Name: Enter any description, for example "Brother Scanner". 2. Then click OK. d Click the Exceptions tab. Make sure UDP is checked, and then click Apply. Then click OK. .... (continued) Your computer cannot find your PC may be rejecting the necessary network connection. In Port number: Enter "54925". 3. Troubleshooting and routine maintenance Network Difficulties (Continued) Difficulties The network scanning feature does not work . h To add port 54926 for network scanning...
Users Manual - English
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... text and graphics at 3.7 in a new drum unit. (See Replacing the drum unit (DR-520) on page 135.) The drum unit may be damaged. Troubleshooting and routine maintenance Examples of poor print quality Hollow print Recommendation Make sure that you use paper that meets our specifications. (See Acceptable paper... and other media on page 12.) If you use label sheets for laser printers, the glue from the sheets may sometimes stick to the OPC drum surface.
... text and graphics at 3.7 in a new drum unit. (See Replacing the drum unit (DR-520) on page 135.) The drum unit may be damaged. Troubleshooting and routine maintenance Examples of poor print quality Hollow print Recommendation Make sure that you use paper that meets our specifications. (See Acceptable paper... and other media on page 12.) If you use label sheets for laser printers, the glue from the sheets may sometimes stick to the OPC drum surface.
Users Manual - English
Page 127
... paper may have finished printing, open the back cover and reset the two blue levers back to their original position. 113 a Open the back cover. Troubleshooting and routine maintenance Examples of the machine as shown below until it stops. c As the top of the lever rotates backward, lift the bottom portion...
... paper may have finished printing, open the back cover and reset the two blue levers back to their original position. 113 a Open the back cover. Troubleshooting and routine maintenance Examples of the machine as shown below until it stops. c As the top of the lever rotates backward, lift the bottom portion...
Users Manual - English
Page 129
... to select Detection or No Detection Press OK. Press OK. Note When you adjust the Equalization for fax operations. Unless interference is not available. 115 Troubleshooting and routine maintenance Setting Dial Tone Detection C Setting the dial tone to 9600 bps. c Press Stop/Exit. a Press Menu, 2, 0, 1. 20.Miscellaneous 1.Compatibility a High b Normal Select...
... to select Detection or No Detection Press OK. Press OK. Note When you adjust the Equalization for fax operations. Unless interference is not available. 115 Troubleshooting and routine maintenance Setting Dial Tone Detection C Setting the dial tone to 9600 bps. c Press Stop/Exit. a Press Menu, 2, 0, 1. 20.Miscellaneous 1.Compatibility a High b Normal Select...
Users Manual - English
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... Paper The machine is out of its memory on page 59.) 117 No The number you have a print quality life. You can be cleaned. Do one . Verify the number and try again. Drum Near End The drum unit is near the end of paper or paper is not properly loaded in... corona wire on Drum The duplex tray is not installed properly. Close the paper tray properly. Set up to access a One-Touch or Speed Dial number that is not programmed. problem; Troubleshooting and routine maintenance Error Message Cause Action DR Mode in Use The machine is set to Off. Not Registered You...
... Paper The machine is out of its memory on page 59.) 117 No The number you have a print quality life. You can be cleaned. Do one . Verify the number and try again. Drum Near End The drum unit is near the end of paper or paper is not properly loaded in... corona wire on Drum The duplex tray is not installed properly. Close the paper tray properly. Set up to access a One-Touch or Speed Dial number that is not programmed. problem; Troubleshooting and routine maintenance Error Message Cause Action DR Mode in Use The machine is set to Off. Not Registered You...
Users Manual - English
Page 133
...you that the toner cartridge is too long for up and printing is not possible. Remove any additional trays. Turn off for duplex scanning. Troubleshooting and routine maintenance Error Message Toner Life End Toner Low Too Many Trays Unable to Init. (Initialize) Unable to Print Unable to Scan ... the toner cartridge and drum unit assembly. Replace the toner cartridge with a new one . See Checking if the machine has faxes in its life and the toner will soon run out. Do one of its memory on page 120.) The machine has a mechanical problem. See Scan on page...
...you that the toner cartridge is too long for up and printing is not possible. Remove any additional trays. Turn off for duplex scanning. Troubleshooting and routine maintenance Error Message Toner Life End Toner Low Too Many Trays Unable to Init. (Initialize) Unable to Print Unable to Scan ... the toner cartridge and drum unit assembly. Replace the toner cartridge with a new one . See Checking if the machine has faxes in its life and the toner will soon run out. Do one of its memory on page 120.) The machine has a mechanical problem. See Scan on page...
Users Manual - English
Page 135
a Take out any paper from the ADF that is not jammed. Troubleshooting and routine maintenance Document jams C If the document is jammed, follow the steps below to clear a document jam. c Pull the jammed document out to the ...
a Take out any paper from the ADF that is not jammed. Troubleshooting and routine maintenance Document jams C If the document is jammed, follow the steps below to clear a document jam. c Pull the jammed document out to the ...
Users Manual - English
Page 137
... with the toner cartridge and drum unit assembly, or this may release the paper so you can pull it out of the paper tray opening. Troubleshooting and routine maintenance CAUTION To prevent damage to open the front cover.
... with the toner cartridge and drum unit assembly, or this may release the paper so you can pull it out of the paper tray opening. Troubleshooting and routine maintenance CAUTION To prevent damage to open the front cover.
Users Manual - English
Page 139
g Put the drum unit and toner cartridge assembly back in the machine. h Close the front cover. Paper is jammed inside the drum unit and toner cartridge assembly C a Press the cover release lever to open the front cover. Paper is jammed in the duplex tray (MFC-8660DN, MFC-8670DN, MFC-8860DN and MFC-8870DW only) C a Pull the duplex tray completely out of the machine or the duplex tray. b Take out the drum unit and toner cartridge assembly. 125 Troubleshooting and routine maintenance c Put the duplex tray back in the machine. b Pull the jammed paper out of the machine.
g Put the drum unit and toner cartridge assembly back in the machine. h Close the front cover. Paper is jammed inside the drum unit and toner cartridge assembly C a Press the cover release lever to open the front cover. Paper is jammed in the duplex tray (MFC-8660DN, MFC-8670DN, MFC-8860DN and MFC-8870DW only) C a Pull the duplex tray completely out of the machine or the duplex tray. b Take out the drum unit and toner cartridge assembly. 125 Troubleshooting and routine maintenance c Put the duplex tray back in the machine. b Pull the jammed paper out of the machine.
Users Manual - English
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Clean the outside of the machine with a soft cloth to remove dust. Troubleshooting and routine maintenance d Wipe the inside the paper tray. 127 e Re-load the paper and put the paper tray firmly back in the machine. c Remove anything that is stuck inside of the machine. b Wipe the outside of the machine as follows: C a Pull the paper tray completely out of the paper tray with a soft cloth to remove dust.
Clean the outside of the machine with a soft cloth to remove dust. Troubleshooting and routine maintenance d Wipe the inside the paper tray. 127 e Re-load the paper and put the paper tray firmly back in the machine. c Remove anything that is stuck inside of the machine. b Wipe the outside of the machine as follows: C a Pull the paper tray completely out of the paper tray with a soft cloth to remove dust.
Users Manual - English
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... machine's power cord back into the machine. When you have just used the machine, some internal parts of the machine, DO NOT touch the shaded parts shown in the illustration. Troubleshooting and routine maintenance c Gently clean the laser scanner window (1) by wiping it with a clean soft, dry lintfree cloth. e Close the front cover...
... machine's power cord back into the machine. When you have just used the machine, some internal parts of the machine, DO NOT touch the shaded parts shown in the illustration. Troubleshooting and routine maintenance c Gently clean the laser scanner window (1) by wiping it with a clean soft, dry lintfree cloth. e Close the front cover...
Users Manual - English
Page 145
... drum that matches the print sample, wipe the surface of the poor print. DO NOT clean the surface of the OPC drum with your fingers. Troubleshooting and routine maintenance CAUTION The OPC drum is photosensitive so do not touch it with a sharp object, such as you check the surface of the...
... drum that matches the print sample, wipe the surface of the poor print. DO NOT clean the surface of the OPC drum with your fingers. Troubleshooting and routine maintenance CAUTION The OPC drum is photosensitive so do not touch it with a sharp object, such as you check the surface of the...
Users Manual - English
Page 147
...We also strongly recommend that you do not refill the toner cartridge provided with cold water at once. CAUTION Brother strongly recommends that you put a toner cartridge into a fire. Use or attempted use of potentially incompatible toner and/or cartridges ...immediately before you continue to use only Genuine Brother Brand replacement toner cartridges (TN-550/TN-580). Troubleshooting and routine maintenance CAUTION To prevent damage to the machine from the Brother machine, we strongly recommend the use of Genuine Brother Supplies. It could explode, resulting in unsatisfactory...
...We also strongly recommend that you do not refill the toner cartridge provided with cold water at once. CAUTION Brother strongly recommends that you put a toner cartridge into a fire. Use or attempted use of potentially incompatible toner and/or cartridges ...immediately before you continue to use only Genuine Brother Brand replacement toner cartridges (TN-550/TN-580). Troubleshooting and routine maintenance CAUTION To prevent damage to the machine from the Brother machine, we strongly recommend the use of Genuine Brother Supplies. It could explode, resulting in unsatisfactory...