Users Manual - English
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... software and utilities and read FAQs and troubleshooting tips to learn how to get the most efficient way to register your new product, register on-line at http://www.brother.com/registration/ FAQs (frequently asked questions) The Brother Solutions Center is our one-stop resource for your Fax Machine/Multi-...by you in the event of product loss covered by insurance; You can check here for Windows® only). Your registration with Brother International Corporation, you will help , you must be recorded as confirmation of the purchase date of your product should you lose your...
... software and utilities and read FAQs and troubleshooting tips to learn how to get the most efficient way to register your new product, register on-line at http://www.brother.com/registration/ FAQs (frequently asked questions) The Brother Solutions Center is our one-stop resource for your Fax Machine/Multi-...by you in the event of product loss covered by insurance; You can check here for Windows® only). Your registration with Brother International Corporation, you will help , you must be recorded as confirmation of the purchase date of your product should you lose your...
Users Manual - English
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...accompanying Consumable and Accessory Items at no charge to you and Brother sign the same piece of paper in troubleshooting as they diagnose the problem, provide access to this Product... describe the change to this warranty and (3) agree to make that change. © 2007 Brother International Corporation v THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, WHETHER ... you . Brother® Color Laser One-Year On-Site Limited Warranty (USA only) What Brother will do not allow the exclusion or limitation of consequential or incidental damages, the above , Brother shall not...
...accompanying Consumable and Accessory Items at no charge to you and Brother sign the same piece of paper in troubleshooting as they diagnose the problem, provide access to this Product... describe the change to this warranty and (3) agree to make that change. © 2007 Brother International Corporation v THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER WARRANTIES, WRITTEN OR ORAL, WHETHER ... you . Brother® Color Laser One-Year On-Site Limited Warranty (USA only) What Brother will do not allow the exclusion or limitation of consequential or incidental damages, the above , Brother shall not...
Users Manual - English
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... maintenance 108 Troubleshooting 108 If you are having difficulty with your machine 108 Improving the print quality 115 Setting dial tone detection 126 Telephone line interference 126 Error ... your PC 132 Document jams 133 Paper jams 134 Routine maintenance 145 Cleaning the outside of the machine 145 Cleaning the scanner 146 Cleaning the laser scanner windows 147 Cleaning the corona wires 151 Cleaning the drum unit 155 Replacing the consumable items 163 Replacing a toner cartridge 166 Replacing the drum...
... maintenance 108 Troubleshooting 108 If you are having difficulty with your machine 108 Improving the print quality 115 Setting dial tone detection 126 Telephone line interference 126 Error ... your PC 132 Document jams 133 Paper jams 134 Routine maintenance 145 Cleaning the outside of the machine 145 Cleaning the scanner 146 Cleaning the laser scanner windows 147 Cleaning the corona wires 151 Cleaning the drum unit 155 Replacing the consumable items 163 Replacing a toner cartridge 166 Replacing the drum...
Users Manual - English
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... messages 13 Once you are familiar with the types of errors that can occur while you are using the PictBridge, you can easily identify and troubleshoot any problems. Out of Memory This message will appear if you are working with images that are too large for the machine's memory. ...
... messages 13 Once you are familiar with the types of errors that can occur while you are using the PictBridge, you can easily identify and troubleshoot any problems. Out of Memory This message will appear if you are working with images that are too large for the machine's memory. ...
Users Manual - English
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Note • If you connect an incompatible or broken device to the USB direct interface. Chapter 14 e Press Black Start or Color Start if you want to change the default settings for direct print by using the control panel when the machine is not in the direct ... have finished. DO NOT remove the USB flash memory drive from , press Menu, 1, 7, 3 to change the paper tray setting. • You can easily identify and troubleshoot any device other than a digital camera or USB flash memory drive to enter the USB Direct I/F menu. (See Menu table on page 197.) Understanding the...
Note • If you connect an incompatible or broken device to the USB direct interface. Chapter 14 e Press Black Start or Color Start if you want to change the default settings for direct print by using the control panel when the machine is not in the direct ... have finished. DO NOT remove the USB flash memory drive from , press Menu, 1, 7, 3 to change the paper tray setting. • You can easily identify and troubleshoot any device other than a digital camera or USB flash memory drive to enter the USB Direct I/F menu. (See Menu table on page 197.) Understanding the...
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Section VI Appendixes VI Safety and legal 92 Options 104 Troubleshooting and routine maintenance 108 Menu and features 197 Specifications 214 Glossary 225
Section VI Appendixes VI Safety and legal 92 Options 104 Troubleshooting and routine maintenance 108 Menu and features 197 Specifications 214 Glossary 225
Users Manual - English
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... with static or interference on page 115. C Troubleshooting and routine maintenance C Troubleshooting C IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Calls must call Brother Customer Service at http://solutions.brother.com/. You can solve most problems by a poor...BROTHER (1-877-276-8437) (in USA) or 1-877-BROTHER (in Canada). If the problem continues, call the country where you are cut off Missing lines Poor print quality Vertical black lines when receiving Received faxes appear as split or blank pages. One...
... with static or interference on page 115. C Troubleshooting and routine maintenance C Troubleshooting C IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Calls must call Brother Customer Service at http://solutions.brother.com/. You can solve most problems by a poor...BROTHER (1-877-276-8437) (in USA) or 1-877-BROTHER (in Canada). If the problem continues, call the country where you are cut off Missing lines Poor print quality Vertical black lines when receiving Received faxes appear as split or blank pages. One...
Users Manual - English
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...machine's scanner operation. Transmission Verification Report says 'RESULT:NG'. Make a copy to hear fax receiving tones before pressing Black Start or Color Start. If the copy quality is not good, clean the scanner. (See Cleaning the scanner on page 146.) There is probably ...146.) Handling incoming calls Difficulties Suggestions The machine 'Hears' a voice as a fax machine calling and respond with fax receiving tones. Troubleshooting and routine maintenance Telephone line or connections Difficulties Dialing does not work. Make sure the machine is more sensitive to check the line....
...machine's scanner operation. Transmission Verification Report says 'RESULT:NG'. Make a copy to hear fax receiving tones before pressing Black Start or Color Start. If the copy quality is not good, clean the scanner. (See Cleaning the scanner on page 146.) There is probably ...146.) Handling incoming calls Difficulties Suggestions The machine 'Hears' a voice as a fax machine calling and respond with fax receiving tones. Troubleshooting and routine maintenance Telephone line or connections Difficulties Dialing does not work. Make sure the machine is more sensitive to check the line....
Users Manual - English
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...print on both sides of the paper even though the printer driver setting is set up to make sure it is Duplex. (MFC-9450CDN only) Check the paper size setting in your machine. Scanning difficulties Difficulties TWAIN errors appear while scanning. C The machine prints... on page 112. In PaperPort™ 11SE, click File, Scan or Get Photo and choose the Brother TWAIN driver. Cannot perform '2 in 1' or '4 in 1' printing. Troubleshooting and routine maintenance Printing difficulties (continued) Difficulties Suggestions The machine prints unexpectedly or it may produce an ...
...print on both sides of the paper even though the printer driver setting is set up to make sure it is Duplex. (MFC-9450CDN only) Check the paper size setting in your machine. Scanning difficulties Difficulties TWAIN errors appear while scanning. C The machine prints... on page 112. In PaperPort™ 11SE, click File, Scan or Get Photo and choose the Brother TWAIN driver. Cannot perform '2 in 1' or '4 in 1' printing. Troubleshooting and routine maintenance Printing difficulties (continued) Difficulties Suggestions The machine prints unexpectedly or it may produce an ...
Users Manual - English
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... checked, and then click OK. 113 Troubleshooting and routine maintenance Network difficulties (continued) Difficulties Suggestions The network scanning feature does not work . b Click the Advanced tab and Settings... In Internal Port number for this service: Enter "54925". 5. e Click the Add button. h To add port 137 for example "Brother PC Fax". 2. Enter any description...
... checked, and then click OK. 113 Troubleshooting and routine maintenance Network difficulties (continued) Difficulties Suggestions The network scanning feature does not work . b Click the Advanced tab and Settings... In Internal Port number for this service: Enter "54925". 5. e Click the Add button. h To add port 137 for example "Brother PC Fax". 2. Enter any description...
Users Manual - English
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.... abcdefghijklmnopqrstuvwxyz. Shake the toner cartridges gently. Clean the laser scanner windows with a new one when the LCD shows the Toner Life End message. Colors are installed properly. (See Replacing a toner cartridge on page 166.) ...; Shake the toner cartridges gently. Make sure that the drum unit is installed properly. (See Replacing the drum unit on the whole page. abcdefghijklmnopqrstuvwxyz. Troubleshooting...
.... abcdefghijklmnopqrstuvwxyz. Shake the toner cartridges gently. Clean the laser scanner windows with a new one when the LCD shows the Toner Life End message. Colors are installed properly. (See Replacing a toner cartridge on page 166.) ...; Shake the toner cartridges gently. Make sure that the drum unit is installed properly. (See Replacing the drum unit on the whole page. abcdefghijklmnopqrstuvwxyz. Troubleshooting...
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... drum unit on page 155.) If the print quality has not improved, put in . abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Troubleshooting and routine maintenance Examples of poor print quality Recommendation Colored or white spots at 2.95 in a new drum unit. (See Replacing the drum unit on page 171.) Make sure that...
... drum unit on page 155.) If the print quality has not improved, put in . abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Troubleshooting and routine maintenance Examples of poor print quality Recommendation Colored or white spots at 2.95 in a new drum unit. (See Replacing the drum unit on page 171.) Make sure that...
Users Manual - English
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...belt unit on page 178.) Put in a new waste toner box. (See Replacing the waste toner box on the side of color or images have cyan, magenta or yellow fringes, you can be damaged. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. Press Menu, 4, 7, 2. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. .... 0123456789. Press Menu, 4, 7, 1. b Enter the correction value on the drum unit gear to correct the problem. 119 Troubleshooting and routine maintenance Examples of the drum unit and turn the drum unit over, then make sure that the waste toner box is...
...belt unit on page 178.) Put in a new waste toner box. (See Replacing the waste toner box on the side of color or images have cyan, magenta or yellow fringes, you can be damaged. abcdefghijklmnopqrstuvwxyz. abcdefghijklmnopqrstuvwxyz. Press Menu, 4, 7, 2. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. .... 0123456789. Press Menu, 4, 7, 1. b Enter the correction value on the drum unit gear to correct the problem. 119 Troubleshooting and routine maintenance Examples of the drum unit and turn the drum unit over, then make sure that the waste toner box is...
Users Manual - English
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Troubleshooting and routine maintenance Examples of paper. (See Recommended paper on page 12.) The drum unit may be damaged. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ... Software User's Guide on the CD-ROM.) Make sure that the release lever of the fuser unit is in the closed position. Call Brother Customer Service to replace the fuser unit. Choose Thick paper mode in the printer driver or in the machine's Paper Type menu setting. (See...
Troubleshooting and routine maintenance Examples of paper. (See Recommended paper on page 12.) The drum unit may be damaged. abcdefghijklmnopqrstuvwxyz. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. ... Software User's Guide on the CD-ROM.) Make sure that the release lever of the fuser unit is in the closed position. Call Brother Customer Service to replace the fuser unit. Choose Thick paper mode in the printer driver or in the machine's Paper Type menu setting. (See...
Users Manual - English
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C ABCDEFG EFGHIJKLMN c Close the back cover and re-send the print job. Troubleshooting and routine maintenance Examples of poor print quality Envelope Creases Recommendation a Open the back cover. b Pull down the two gray levers, one on the left-hand side and one on the right-hand side to the original position. 123 Note When you have finished printing, open the back cover and reset the two gray levers back to the envelope position, as shown in the illustration below.
C ABCDEFG EFGHIJKLMN c Close the back cover and re-send the print job. Troubleshooting and routine maintenance Examples of poor print quality Envelope Creases Recommendation a Open the back cover. b Pull down the two gray levers, one on the left-hand side and one on the right-hand side to the original position. 123 Note When you have finished printing, open the back cover and reset the two gray levers back to the envelope position, as shown in the illustration below.
Users Manual - English
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Take all the toner cartridges out of duplex pages Recommendation CAUTION ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Troubleshooting and routine maintenance Examples of poor print quality Toner scatter or toner stain on the edge of the drum unit and turn the drum unit ...
Take all the toner cartridges out of duplex pages Recommendation CAUTION ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Troubleshooting and routine maintenance Examples of poor print quality Toner scatter or toner stain on the edge of the drum unit and turn the drum unit ...
Users Manual - English
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... Replacing the belt unit on page 183.) If the problem continues, call Brother Customer Service. Call Brother Customer Service to replace the paper feeding kit for the MP tray. Load the correct... while the print with any sophisticated office product, error and maintenance messages may be displayed. Do one of paper in the tray and set the "Paper Size" (Menu, 1, 3) and "Tray...into the drum unit again. 1 The toner cartridge color with the problem is shown in the tray is time to replace the PF Kit 2. Troubleshooting and routine maintenance Error and maintenance messages C As...
... Replacing the belt unit on page 183.) If the problem continues, call Brother Customer Service. Call Brother Customer Service to replace the paper feeding kit for the MP tray. Load the correct... while the print with any sophisticated office product, error and maintenance messages may be displayed. Do one of paper in the tray and set the "Paper Size" (Menu, 1, 3) and "Tray...into the drum unit again. 1 The toner cartridge color with the problem is shown in the tray is time to replace the PF Kit 2. Troubleshooting and routine maintenance Error and maintenance messages C As...
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...is busy. Do one of the following: Refill the paper in its memory on page 132.) Jam Duplex The paper is jammed in the (MFC-9450CDN only) duplex ... the belt unit on page 183.) 129 Call Brother Customer Service to replace the laser unit. to allow the machine is not installed. No Tray...laser unit. closed. Low Temperature The temperature of the machine Increase room temperature to operate. Jam Inside The paper is jammed inside the (See Paper jams on page 132.) C Fuser Unit End It is not completely Close the paper tray properly. Troubleshooting...
...is busy. Do one of the following: Refill the paper in its memory on page 132.) Jam Duplex The paper is jammed in the (MFC-9450CDN only) duplex ... the belt unit on page 183.) 129 Call Brother Customer Service to replace the laser unit. to allow the machine is not installed. No Tray...laser unit. closed. Low Temperature The temperature of the machine Increase room temperature to operate. Jam Inside The paper is jammed inside the (See Paper jams on page 132.) C Fuser Unit End It is not completely Close the paper tray properly. Troubleshooting...
Users Manual - English
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...Toner Life End Replace Black(K) Toner Cartridge. 1 1 The toner cartridge color which is near the end of its memory on page 183.) Waste Toner Soon The waste toner box is shown in the message. Be ready to continue printing in monochrome. Troubleshooting and routine maintenance Error Message Cause Action Rename the File... toner box on page 183.) Wrong Paper Size The paper in the tray is already a file on the USB flash memory drive with a new one of the color toner cartridges is time to the USB interface. Change the file name of files stored on the USB on page 166.) If...
...Toner Life End Replace Black(K) Toner Cartridge. 1 1 The toner cartridge color which is near the end of its memory on page 183.) Waste Toner Soon The waste toner box is shown in the message. Be ready to continue printing in monochrome. Troubleshooting and routine maintenance Error Message Cause Action Rename the File... toner box on page 183.) Wrong Paper Size The paper in the tray is already a file on the USB flash memory drive with a new one of the color toner cartridges is time to the USB interface. Change the file name of files stored on the USB on page 166.) If...
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... clear a document jam. Document is jammed under the document cover C a Take out any paper from the ADF that is too long. d Close the document cover. Troubleshooting and routine maintenance Document jams C If the document is not jammed. d Close the ADF cover.
... clear a document jam. Document is jammed under the document cover C a Take out any paper from the ADF that is too long. d Close the document cover. Troubleshooting and routine maintenance Document jams C If the document is not jammed. d Close the ADF cover.