Users Manual - English
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...) (MFC-9320CW) LS8279001 (English for USA and Canada) (MFC-9120CN) LS8243002 (French for Canada) (MFC-9320CW) LS8279002 (French for purchase.) Note In Canada, only Visa and MasterCard are accepted. Drum Unit 1 pc. In USA: 1-877-552-MALL (1-877-552-6255) 1-800-947-1445 (fax) http://www.brothermall.com/ In Canada: 1-877-BROTHER http://www.brother.ca/ Description Toner Cartridge Toner Cartridge Toner Cartridge Toner Cartridge...
...) (MFC-9320CW) LS8279001 (English for USA and Canada) (MFC-9120CN) LS8243002 (French for Canada) (MFC-9320CW) LS8279002 (French for purchase.) Note In Canada, only Visa and MasterCard are accepted. Drum Unit 1 pc. In USA: 1-877-552-MALL (1-877-552-6255) 1-800-947-1445 (fax) http://www.brothermall.com/ In Canada: 1-877-BROTHER http://www.brother.ca/ Description Toner Cartridge Toner Cartridge Toner Cartridge Toner Cartridge...
Users Manual - English
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... Toner Cartridges, Drum Units, Belt Unit, and Waste Toner Box. Except as Paper Feeding Kit and Fuser Unit. What is the length of the Warranty Periods: Machines: one year from the original purchase date. Accompanying Consumable and Accessory Items: 90 days from Brother... States, this warranty covers only warranty service within the United States (and does not include shipping outside the United States). Brother® Digital Color One-Year Limited Warranty and Replacement Service (USA Only) Who is covered: This limited warranty ("warranty") is given only...
... Toner Cartridges, Drum Units, Belt Unit, and Waste Toner Box. Except as Paper Feeding Kit and Fuser Unit. What is the length of the Warranty Periods: Machines: one year from the original purchase date. Accompanying Consumable and Accessory Items: 90 days from Brother... States, this warranty covers only warranty service within the United States (and does not include shipping outside the United States). Brother® Digital Color One-Year Limited Warranty and Replacement Service (USA Only) Who is covered: This limited warranty ("warranty") is given only...
Users Manual - English
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... leave ink cartridges installed. BROTHER MULTIFUNCTION CENTER / FAX MACHINE LIMITED WARRANTY (Canada only) Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. ("Brother"), or its...Toner Cartridge (and Toner Drum Unit, waste toner packs or oil bottles on applicable models) during shipping and will void the Warranty. Improper packaging may not apply to your nearest Authorized Service Centre call 1-877-BROTHER. For inkjet units: (When shipping your warranty. This limited warranty ceases when this MFC...
... leave ink cartridges installed. BROTHER MULTIFUNCTION CENTER / FAX MACHINE LIMITED WARRANTY (Canada only) Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. ("Brother"), or its...Toner Cartridge (and Toner Drum Unit, waste toner packs or oil bottles on applicable models) during shipping and will void the Warranty. Improper packaging may not apply to your nearest Authorized Service Centre call 1-877-BROTHER. For inkjet units: (When shipping your warranty. This limited warranty ceases when this MFC...
Users Manual - English
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Replacing the consumable items 166 Replacing a Toner cartridge 168 Drum units 173 Replacing the belt unit 178 Replacing the waste toner box 182 Replacing periodic maintenance parts 187 Machine Information 187 Checking the Serial Number 187 ... ...223 Print ...224 Interfaces ...225 PictBridge (MFC-9320CW 226 Direct Print feature (MFC-9320CW 227 Computer requirements 228 Consumable items 229 Ethernet wired network 230 Ethernet wireless network (MFC-9320CW only 232 Authentication and encryption for wireless users only 234 Wireless one-push configuration 236 F Glossary 237 G Index...
Replacing the consumable items 166 Replacing a Toner cartridge 168 Drum units 173 Replacing the belt unit 178 Replacing the waste toner box 182 Replacing periodic maintenance parts 187 Machine Information 187 Checking the Serial Number 187 ... ...223 Print ...224 Interfaces ...225 PictBridge (MFC-9320CW 226 Direct Print feature (MFC-9320CW 227 Computer requirements 228 Consumable items 229 Ethernet wired network 230 Ethernet wireless network (MFC-9320CW only 232 Authentication and encryption for wireless users only 234 Wireless one-push configuration 236 F Glossary 237 G Index...
Users Manual - English
Page 144
... Sound, and then Printers. The machine prints unexpectedly or it prints garbage. (For MFC-9320CW only) Contact your administrator to check your Secure Function Lock settings. Pull out the ... unchecked. Make sure that Use Printer Offline is turned on. Check that the toner cartridge and drum unit are installed properly. (See Replacing the drum units on page 174.) ... black line appears in your application to make a copy. Right-click Brother MFC-XXXX Printer. Right-click Brother MFC-XXXX Printer. Copy difficulties Difficulties Cannot make sure that it is set...
... Sound, and then Printers. The machine prints unexpectedly or it prints garbage. (For MFC-9320CW only) Contact your administrator to check your Secure Function Lock settings. Pull out the ... unchecked. Make sure that Use Printer Offline is turned on. Check that the toner cartridge and drum unit are installed properly. (See Replacing the drum units on page 174.) ... black line appears in your application to make a copy. Right-click Brother MFC-XXXX Printer. Right-click Brother MFC-XXXX Printer. Copy difficulties Difficulties Cannot make sure that it is set...
Users Manual - English
Page 149
... CD-ROM.) Shake all four toner cartridges gently. Wipe the windows of all four LED heads with a dry lint free soft cloth. (See Cleaning the LED heads on page 174.) To identify the color of poor print quality White lines, bands or...3). Examples of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Make sure Toner Save mode is probably not the machine. Colors are light or unclear on page 18.) b Check that meets...
... CD-ROM.) Shake all four toner cartridges gently. Wipe the windows of all four LED heads with a dry lint free soft cloth. (See Cleaning the LED heads on page 174.) To identify the color of poor print quality White lines, bands or...3). Examples of the drum unit, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz. Make sure Toner Save mode is probably not the machine. Colors are light or unclear on page 18.) b Check that meets...
Users Manual - English
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...LED heads on page 156.) Clean all four drum units. (See Cleaning the drum unit on page 159.) Identify the missing color and put in a new toner cartridge. (See Replacing a Toner cartridge on page 168.) To identify the color of the toner cartridge, visit us at http://solutions.brother....com/ to view our FAQs and troubleshooting tips. Wipe the windows of all four corona wires (one for each color) ...
...LED heads on page 156.) Clean all four drum units. (See Cleaning the drum unit on page 159.) Identify the missing color and put in a new toner cartridge. (See Replacing a Toner cartridge on page 168.) To identify the color of the toner cartridge, visit us at http://solutions.brother....com/ to view our FAQs and troubleshooting tips. Wipe the windows of all four corona wires (one for each color) ...
Users Manual - English
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... hollow print. (See Choosing a location on page 108.) Put in a new toner cartridge. (See Replacing a Toner cartridge on page 168.) To identify the color of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Put in a new drum unit...the drum unit may be stained. Troubleshooting and routine maintenance Examples of the line. (See Replacing a Toner cartridge on page 168.) If colored lines appear at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. If the problem is not solved after printing...
... hollow print. (See Choosing a location on page 108.) Put in a new toner cartridge. (See Replacing a Toner cartridge on page 168.) To identify the color of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. Put in a new drum unit...the drum unit may be stained. Troubleshooting and routine maintenance Examples of the line. (See Replacing a Toner cartridge on page 168.) If colored lines appear at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. If the problem is not solved after printing...
Users Manual - English
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... quality problem. (See To use the machine safely on page 109.) Identify the color causing the problem and put in a new toner cartridge. (See Replacing a Toner cartridge on page 168.) To identify the color of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. If the problem continues, put...
... quality problem. (See To use the machine safely on page 109.) Identify the color causing the problem and put in a new toner cartridge. (See Replacing a Toner cartridge on page 168.) To identify the color of the toner cartridge, visit us at http://solutions.brother.com/ to view our FAQs and troubleshooting tips. If the problem continues, put...
Users Manual - English
Page 153
...Adjusting Contrast, Color and Brightness on page 89.) Identify the color that is uneven and put in a new toner cartridge for that color. (See Replacing a Toner cartridge on page 168.) To identify the color of the toner cartridge, visit us at http://solutions.brother.com/ .... 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Troubleshooting and routine maintenance Examples of poor print quality All one color Recommendation Identify the color causing the problem and put in a new drum unit. (See Replacing the drum units on page 174.) ...
...Adjusting Contrast, Color and Brightness on page 89.) Identify the color that is uneven and put in a new toner cartridge for that color. (See Replacing a Toner cartridge on page 168.) To identify the color of the toner cartridge, visit us at http://solutions.brother.com/ .... 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. Troubleshooting and routine maintenance Examples of poor print quality All one color Recommendation Identify the color causing the problem and put in a new drum unit. (See Replacing the drum units on page 174.) ...
Users Manual - English
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... unit. (See Replacing the belt unit on page 178.) Put in . 1 1 The toner cartridge color with the problem is near the end of the drum unit, visit us at http://solutions.brother.com/ to print with any sophisticated office product, errors may occur and consumable items may need to...on page 174.) To identify the color of its Buy a new belt unit before you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: C Visit us at http://solutions.brother.com/ Error Message Cause Action Access Error (MFC-9320CW only) The device is removed ...
... unit. (See Replacing the belt unit on page 178.) Put in . 1 1 The toner cartridge color with the problem is near the end of the drum unit, visit us at http://solutions.brother.com/ to print with any sophisticated office product, errors may occur and consumable items may need to...on page 174.) To identify the color of its Buy a new belt unit before you need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips: C Visit us at http://solutions.brother.com/ Error Message Cause Action Access Error (MFC-9320CW only) The device is removed ...
Users Manual - English
Page 158
... ADF cover is not blocked by something. Close the ADF cover of the machine, and then close the fuser cover and press Black Start or Color Start. Re-install the DIMM correctly. See Document jams on page 148 or Using the automatic document feeder (ADF) on page 56.) 142 During... message appears again, replace the DIMM with a new one. (See Installing extra memory on again. The machine is broken. You cannot change the Receive Mode from the ADF was jammed in Use Cause Action The temperature of the drum unit or toner cartridge is Open DIMM Error Disconnected Document Jam DR Mode...
... ADF cover is not blocked by something. Close the ADF cover of the machine, and then close the fuser cover and press Black Start or Color Start. Re-install the DIMM correctly. See Document jams on page 148 or Using the automatic document feeder (ADF) on page 56.) 142 During... message appears again, replace the DIMM with a new one. (See Installing extra memory on again. The machine is broken. You cannot change the Receive Mode from the ADF was jammed in Use Cause Action The temperature of the drum unit or toner cartridge is Open DIMM Error Disconnected Document Jam DR Mode...
Users Manual - English
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...Brother Customer Service. See Transferring your faxes or Fax Journal report on . Turn off and open the top cover. Leave the machine off the protect switch of Memory Print Unable XX Print Unable 1A Protected Device (MFC-9320CW... process Do one of the following: Press Black Start or Color Start to ...toner cartridge assembly that can be turned off and fully open for several minutes, then reconnect it on the CD-ROM.) Clear the faxes from the memory. (See Out of the USB Flash memory drive is not installed properly. Fax sending or copy operation in progress Do one...
...Brother Customer Service. See Transferring your faxes or Fax Journal report on . Turn off and open the top cover. Leave the machine off the protect switch of Memory Print Unable XX Print Unable 1A Protected Device (MFC-9320CW... process Do one of the following: Press Black Start or Color Start to ...toner cartridge assembly that can be turned off and fully open for several minutes, then reconnect it on the CD-ROM.) Clear the faxes from the memory. (See Out of the USB Flash memory drive is not installed properly. Fax sending or copy operation in progress Do one...
Users Manual - English
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..., call Brother Customer Service. Reduce the number of paper in the print job and the paper size being used requires the back cover to the USB the USB direct interface. The paper size defined in the tray is not the correct size. The toner cartridge is near...(X) shows the toner cartridge or drum unit color that is indicated on the USB Flash memory drive. Error Message Replace Toner Replace WT Box Scan Unable XX Short paper Size mismatch Small paper Toner Low Too Many Files (MFC-9320CW only) Unusable Device (MFC-9320CW only) WT Box End Soon Cause The toner cartridge is at the ...
..., call Brother Customer Service. Reduce the number of paper in the print job and the paper size being used requires the back cover to the USB the USB direct interface. The paper size defined in the tray is not the correct size. The toner cartridge is near...(X) shows the toner cartridge or drum unit color that is indicated on the USB Flash memory drive. Error Message Replace Toner Replace WT Box Scan Unable XX Short paper Size mismatch Small paper Toner Low Too Many Files (MFC-9320CW only) Unusable Device (MFC-9320CW only) WT Box End Soon Cause The toner cartridge is at the ...
Users Manual - English
Page 165
... pull out the jammed paper. IMPORTANT If the paper cannot easily be removed in this section. IMPORTANT Please confirm that you have installed all toner cartridges and drum units in this direction, stop and follow the instructions for the paper trays are as follows: • Standard paper tray: Tray...Troubleshooting and routine maintenance Paper jams C To clear paper jams, please follow these items or improper installation may cause a paper jam in your Brother machine. Paper is jammed inside the machine on page 152. 149 Note The LCD names for Paper is jammed in the Paper Tray C If...
... pull out the jammed paper. IMPORTANT If the paper cannot easily be removed in this section. IMPORTANT Please confirm that you have installed all toner cartridges and drum units in this direction, stop and follow the instructions for the paper trays are as follows: • Standard paper tray: Tray...Troubleshooting and routine maintenance Paper jams C To clear paper jams, please follow these items or improper installation may cause a paper jam in your Brother machine. Paper is jammed inside the machine on page 152. 149 Note The LCD names for Paper is jammed in the Paper Tray C If...
Users Manual - English
Page 168
... prevent damage to the next step. IMPORTANT • We recommend that you place the drum unit and toner cartridge assemblies on your hands or clothes, wipe or wash it in case you have just used the machine, some internal parts of disposable paper or cloth underneath it off the machine's power switch. If...
... prevent damage to the next step. IMPORTANT • We recommend that you place the drum unit and toner cartridge assemblies on your hands or clothes, wipe or wash it in case you have just used the machine, some internal parts of disposable paper or cloth underneath it off the machine's power switch. If...
Users Manual - English
Page 169
Make sure that you match the toner cartridge color to the same color label on the machine's power switch. 153 Turn on the machine. • To avoid print quality problems, DO NOT touch the shaded parts shown in ... the machine. C d Pull out the jammed paper slowly. C M Y K C-Cyan M-Magenta Y-Yellow K-Black f Close the top cover. Troubleshooting and routine maintenance e Slide each drum unit and toner cartridge assembly into the AC power outlet first, and reconnect all the drum unit and...
Make sure that you match the toner cartridge color to the same color label on the machine's power switch. 153 Turn on the machine. • To avoid print quality problems, DO NOT touch the shaded parts shown in ... the machine. C d Pull out the jammed paper slowly. C M Y K C-Cyan M-Magenta Y-Yellow K-Black f Close the top cover. Troubleshooting and routine maintenance e Slide each drum unit and toner cartridge assembly into the AC power outlet first, and reconnect all the drum unit and...
Users Manual - English
Page 170
... the outside of the machine. DO NOT use cleaning materials that contain ammonia, alcohol, any type of spray, or any paper that you replace the toner cartridge or the drum unit, make sure that is in the paper tray. 154 c Wipe the outside of the machine with a dry, lint-free soft... all cables, and then unplug the power cord from the AC power outlet. WARNING Use neutral detergents. Be careful not to inhale toner. If printed pages are stained with toner, clean the inside of the machine regularly with a dry, lint-free cloth. b Pull the paper tray completely out of the machine...
... the outside of the machine. DO NOT use cleaning materials that contain ammonia, alcohol, any type of spray, or any paper that you replace the toner cartridge or the drum unit, make sure that is in the paper tray. 154 c Wipe the outside of the machine with a dry, lint-free soft... all cables, and then unplug the power cord from the AC power outlet. WARNING Use neutral detergents. Be careful not to inhale toner. If printed pages are stained with toner, clean the inside of the machine regularly with a dry, lint-free cloth. b Pull the paper tray completely out of the machine...
Users Manual - English
Page 173
... in case you have print quality problems, clean the corona wires as follows: c Take out the drum unit and toner cartridge assemblies. IMPORTANT • We recommend that you place the drum unit and toner cartridge assembly on the handle (1). 1 IMPORTANT When the scanner is open, you cannot open the top cover by lifting up... b Fully open the top cover. a Turn off the machine's power switch. Troubleshooting and routine maintenance Cleaning the corona wires C If you accidentally spill or scatter toner. • To prevent damage to the machine from the AC power C outlet.
... in case you have print quality problems, clean the corona wires as follows: c Take out the drum unit and toner cartridge assemblies. IMPORTANT • We recommend that you place the drum unit and toner cartridge assembly on the handle (1). 1 IMPORTANT When the scanner is open, you cannot open the top cover by lifting up... b Fully open the top cover. a Turn off the machine's power switch. Troubleshooting and routine maintenance Cleaning the corona wires C If you accidentally spill or scatter toner. • To prevent damage to the machine from the AC power C outlet.
Users Manual - English
Page 174
... into the AC power outlet first, and then reconnect all cables and telephone line cord. If you match the toner cartridge color to the same color label on the machine's power switch. 158 g Close the top cover of the machine. C M Y K C-Cyan M-Magenta Y-Yellow K-Black f Repeat steps c to e to clean the remaining ...
... into the AC power outlet first, and then reconnect all cables and telephone line cord. If you match the toner cartridge color to the same color label on the machine's power switch. 158 g Close the top cover of the machine. C M Y K C-Cyan M-Magenta Y-Yellow K-Black f Repeat steps c to e to clean the remaining ...