Network Users Manual - English
Page 13
...Brother network management tools to locally connected machines. This utility can search for Brother...for managing network connected Brother devices. Web BRAdmin (...at http://solutions.brother.com/. Web ... connected Brother devices....Brother printer's status or change some of brother...error conditions. This utility allows a client computer to another computer on your network, view the status and configure the network settings. In addition to reporting to Brother... network management applications this information to collect usage and status information from a MFC... for Brother products...
...Brother network management tools to locally connected machines. This utility can search for Brother...for managing network connected Brother devices. Web BRAdmin (...at http://solutions.brother.com/. Web ... connected Brother devices....Brother printer's status or change some of brother...error conditions. This utility allows a client computer to another computer on your network, view the status and configure the network settings. In addition to reporting to Brother... network management applications this information to collect usage and status information from a MFC... for Brother products...
Users Manual - English
Page 14
...notices 112 Industry Canada Compliance Statement (Canada only 114 Laser safety 114 FDA regulations 115 Disconnect device 115 LAN connection 116 International ENERGY STAR® Compliance Statement 116 Libtiff Copyright and...Improving the print quality 131 Setting Dial Tone detection 138 Telephone line interference 138 Error and maintenance messages 139 Transferring your faxes or Fax Journal report 144 Document ...153 Cleaning the scanner 154 Cleaning the laser scanner window 154 Cleaning the corona wire 156 Cleaning the drum unit 157 Replacing the consumable items 159 Replacing a...
...notices 112 Industry Canada Compliance Statement (Canada only 114 Laser safety 114 FDA regulations 115 Disconnect device 115 LAN connection 116 International ENERGY STAR® Compliance Statement 116 Libtiff Copyright and...Improving the print quality 131 Setting Dial Tone detection 138 Telephone line interference 138 Error and maintenance messages 139 Transferring your faxes or Fax Journal report 144 Document ...153 Cleaning the scanner 154 Cleaning the laser scanner window 154 Cleaning the corona wire 156 Cleaning the drum unit 157 Replacing the consumable items 159 Replacing a...
Users Manual - English
Page 142
... or correction fluid on page 156.) Printing difficulties Difficulties No printout. Right-click Brother MFC-XXXX Printer. Right-click Brother MFC-XXXX Printer. The machine prints the first couple of pages correctly, then some... is turned on. Check that the toner cartridge and drum unit are installed properly. (See Replacing the drum unit on page 163.) Check the interface cable connection on... been installed and chosen. Check to see if the LCD is showing an error message. (See Error and maintenance messages on page 139.) Check that Use Printer Offline is unchecked....
... or correction fluid on page 156.) Printing difficulties Difficulties No printout. Right-click Brother MFC-XXXX Printer. Right-click Brother MFC-XXXX Printer. The machine prints the first couple of pages correctly, then some... is turned on. Check that the toner cartridge and drum unit are installed properly. (See Replacing the drum unit on page 163.) Check the interface cable connection on... been installed and chosen. Check to see if the LCD is showing an error message. (See Error and maintenance messages on page 139.) Check that Use Printer Offline is unchecked....
Users Manual - English
Page 155
...line. The toner cartridge is not in the memory. If the fan is spinning, remove any sophisticated office product, errors may occur and consumable items may need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Close the front cover of the machine. Close ... required routine maintenance and shows the appropriate message. If you turned on the power. cartridge that is not installed Pull out the drum unit, take out the toner properly. that is indicated on page 144.) The front cover is not spinning disconnect the machine from ...
...line. The toner cartridge is not in the memory. If the fan is spinning, remove any sophisticated office product, errors may occur and consumable items may need more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Close the front cover of the machine. Close ... required routine maintenance and shows the appropriate message. If you turned on the power. cartridge that is not installed Pull out the drum unit, take out the toner properly. that is indicated on page 144.) The front cover is not spinning disconnect the machine from ...
Users Manual - English
Page 156
...not answer or is not completely closed. Do one of paper or paper is out of the following: Refill the paper in the paper (See Paper jams on page 20. Error Message Document Jam DR Mode in Use Drum Error Duplex Disabled Fuser Error Jam Duplex Jam Rear Jam Inside Jam MP ...long. The machine is not installed properly. The machine is not properly loaded in the paper tray. Re-install the toner cartridge or the drum unit and toner cartridge assembly. Close the paper tray properly. 140 Cleaning the corona wire on page 147.) of its life. The toner cartridge...
...not answer or is not completely closed. Do one of paper or paper is out of the following: Refill the paper in the paper (See Paper jams on page 20. Error Message Document Jam DR Mode in Use Drum Error Duplex Disabled Fuser Error Jam Duplex Jam Rear Jam Inside Jam MP ...long. The machine is not installed properly. The machine is not properly loaded in the paper tray. Re-install the toner cartridge or the drum unit and toner cartridge assembly. Close the paper tray properly. 140 Cleaning the corona wire on page 147.) of its life. The toner cartridge...
Users Manual - English
Page 157
... Unable XX The machine has a mechanical problem. Fax sending or copy operation in progress Do one of the following : Reduce print resolution. (See Advanced tab in process Do one of the following : Press Start to save . Disconnect the machine from the memory.... 1-877-BROTHER (1-877-276-8437) (in U.S.A) 1-877-BROTHER (in the memory. Drum (See Replacing the drum unit on the USB Flash memory drive or the file you are trying to reset. Call Brother Customer Service to replace the fuser unit. Troubleshooting and routine maintenance Error Message Cause...
... Unable XX The machine has a mechanical problem. Fax sending or copy operation in progress Do one of the following : Reduce print resolution. (See Advanced tab in process Do one of the following : Press Start to save . Disconnect the machine from the memory.... 1-877-BROTHER (1-877-276-8437) (in U.S.A) 1-877-BROTHER (in the memory. Drum (See Replacing the drum unit on the USB Flash memory drive or the file you are trying to reset. Call Brother Customer Service to replace the fuser unit. Troubleshooting and routine maintenance Error Message Cause...
Users Manual - English
Page 163
...the machine, some internal parts of the machine DO NOT touch the shaded parts shown in the illustration. Note If the error message remains, open and close it to reset the machine. b Remove any jammed paper from the MP tray. If you may cause a paper jam in your Brother machine. IMPORTANT ... follow these steps: a Remove the paper from in and around the MP tray. If you do this you have not installed a drum unit or have installed both a toner cartridge and a drum unit in the machine. C Note The LCD names for the paper trays are as follows: • Standard paper tray: Tray ...
...the machine, some internal parts of the machine DO NOT touch the shaded parts shown in the illustration. Note If the error message remains, open and close it to reset the machine. b Remove any jammed paper from the MP tray. If you may cause a paper jam in your Brother machine. IMPORTANT ... follow these steps: a Remove the paper from in and around the MP tray. If you do this you have not installed a drum unit or have installed both a toner cartridge and a drum unit in the machine. C Note The LCD names for the paper trays are as follows: • Standard paper tray: Tray ...
Users Manual - English
Page 235
... 96 troubleshooting 146 Duplex key (2-sided 38, 89, 90 E EAP-FAST 211 Enlarge/Reduce key 85 Envelopes 12, 14, 17, 18 Equalization 138 Error messages on paper 52 retrieving from a remote site ....... 76, 77 ring delay, setting 50 sequential polling 78 G telephone line interference 138 sending 38...76, 77 programming a number 71 Fax storage 72 printing from memory 53 turning off 57 Document how to load 20, 21 jam 145 Drum unit checking (remaining life 166 cleaning 156, 157 replacing 163 Dual access 45 Duplex (2-sided) copying 89, 90 printing from scanner glass 39...
... 96 troubleshooting 146 Duplex key (2-sided 38, 89, 90 E EAP-FAST 211 Enlarge/Reduce key 85 Envelopes 12, 14, 17, 18 Equalization 138 Error messages on paper 52 retrieving from a remote site ....... 76, 77 ring delay, setting 50 sequential polling 78 G telephone line interference 138 sending 38...76, 77 programming a number 71 Fax storage 72 printing from memory 53 turning off 57 Document how to load 20, 21 jam 145 Drum unit checking (remaining life 166 cleaning 156, 157 replacing 163 Dual access 45 Duplex (2-sided) copying 89, 90 printing from scanner glass 39...
Quick Setup Guide - English
Page 45
... Lower Tray Unit and compatible SO-DIMM Memory please see the User's Guide or visit http://solutions.brother.com/. Replacement consumables When the time comes to replace consumable items, an error message will be indicated on the LCD. For more details about the consumables for your machine, visit... http://www.brother.com/original/ or contact your local Brother re-seller. Toner cartridge TN-620/TN-650 Drum unit DR-620 45 When the tray...
... Lower Tray Unit and compatible SO-DIMM Memory please see the User's Guide or visit http://solutions.brother.com/. Replacement consumables When the time comes to replace consumable items, an error message will be indicated on the LCD. For more details about the consumables for your machine, visit... http://www.brother.com/original/ or contact your local Brother re-seller. Toner cartridge TN-620/TN-650 Drum unit DR-620 45 When the tray...
Service Manual
Page 77
...interface while the data is not installed properly. Pull out the drum unit, take out the toner cartridge that is indicated on the LCD Error Message Access Error Cartridge Error Replace Parts Drum Replace Parts Fuser Unit Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1... Replace Parts PF Kit 2 Comm.Error Connection Fail Type of Replace the drum unit. its life. machine that ...
...interface while the data is not installed properly. Pull out the drum unit, take out the toner cartridge that is indicated on the LCD Error Message Access Error Cartridge Error Replace Parts Drum Replace Parts Fuser Unit Replace Parts Laser Unit Replace Parts PF Kit MP Replace Parts PF Kit 1... Replace Parts PF Kit 2 Comm.Error Connection Fail Type of Replace the drum unit. its life. machine that ...
Service Manual
Page 78
...back of fuser unit does not rise at a specified temperature within specified time. Do one of the following: Turn the power switch off, wait a few seconds, and then turn it again. 3-16 Fuser Error The temperature of the machine. 3-24 Jam Inside The paper is jammed in Use The... closed completely. Remove the jammed paper from Manual to Cooling Down Wait for 15 minutes with the error code. - During the cooling down mode. Perform processing with the power on the drum unit needs to Off. The machine will hear the cooling fan running while the LCD shows Cooling...
...back of fuser unit does not rise at a specified temperature within specified time. Do one of the following: Turn the power switch off, wait a few seconds, and then turn it again. 3-16 Fuser Error The temperature of the machine. 3-24 Jam Inside The paper is jammed in Use The... closed completely. Remove the jammed paper from Manual to Cooling Down Wait for 15 minutes with the error code. - During the cooling down mode. Perform processing with the power on the drum unit needs to Off. The machine will hear the cooling fan running while the LCD shows Cooling...
Service Manual
Page 79
...cartridge assembly is not completely closed. Re-install the toner cartridge or the drum unit and toner cartridge assembly. 3-14 No Tray The paper tray is not installed properly. Fax sending or copy operation in progress Do one of the following : Refill the paper in the paper tray or MP tray...3-12 3-13 3-18 3-19 3-20 3-21 3-36 3-37 3-38 Protected Device The protect switch of the following: Reduce print resolution. Error Message Type of Error Action Refer to Jam MP Tray The paper is jammed in the paper tray of the machine. Remove the jammed paper from the memory. ...
...cartridge assembly is not completely closed. Re-install the toner cartridge or the drum unit and toner cartridge assembly. 3-14 No Tray The paper tray is not installed properly. Fax sending or copy operation in progress Do one of the following : Refill the paper in the paper tray or MP tray...3-12 3-13 3-18 3-19 3-20 3-21 3-36 3-37 3-38 Protected Device The protect switch of the following: Reduce print resolution. Error Message Type of Error Action Refer to Jam MP Tray The paper is jammed in the paper tray of the machine. Remove the jammed paper from the memory. ...
Service Manual
Page 81
... in turn helps the end user to quickly find out the problem. 3.1 Error Indication Error codes Problem 1E Replacement time of the drum unit 1F Two or more optional trays are installed 24 Internal temperature sensor failure 35 EEPROM of main PCB failure 36 HVPS PCB during standby... detects extremely 3-14 6F high temperature of the center or side thermistors 3-19 3-14 70 Fuser motor error 3-20 3-15 71 Laser unit polygon mirror failure 3-20 3-15 72 Laser beam emission failure 3-20 Sensor of the inside 3-15 75 temperature for detection detected higher than constant temperature...
... in turn helps the end user to quickly find out the problem. 3.1 Error Indication Error codes Problem 1E Replacement time of the drum unit 1F Two or more optional trays are installed 24 Internal temperature sensor failure 35 EEPROM of main PCB failure 36 HVPS PCB during standby... detects extremely 3-14 6F high temperature of the center or side thermistors 3-19 3-14 70 Fuser motor error 3-20 3-15 71 Laser unit polygon mirror failure 3-20 3-15 72 Laser beam emission failure 3-20 Sensor of the inside 3-15 75 temperature for detection detected higher than constant temperature...
Service Manual
Page 82
...in Tray 1 3-26 B8 A/D converter standard voltage failure; detection error until Drum Unit is 83 replaced.) (Discharge detection error occurs when the machine 3-23 AE 3-31 detects the drum discharge with Drum life reaches more than twice the standard Drum Life.) 84 Paper jam 3-24 AF CCD unit home position ...memory for data expansion of PC printer 3-34 A1 Front cover opened (Not applicable) 3-29 CD Drum unit is not installed into the machine 3-24 B1 Dark level offset data level error for scanning 3-32 88 Paper jam inside the machine 3-25 B2 Gain control data level...
...in Tray 1 3-26 B8 A/D converter standard voltage failure; detection error until Drum Unit is 83 replaced.) (Discharge detection error occurs when the machine 3-23 AE 3-31 detects the drum discharge with Drum life reaches more than twice the standard Drum Life.) 84 Paper jam 3-24 AF CCD unit home position ...memory for data expansion of PC printer 3-34 A1 Front cover opened (Not applicable) 3-29 CD Drum unit is not installed into the machine 3-24 B1 Dark level offset data level error for scanning 3-32 88 Paper jam inside the machine 3-25 B2 Gain control data level...
Service Manual
Page 84
... tray. User Check • Install one . ■ Error code 1F Too Many Trays Two or more optional trays are recoverable by following the items indicated in User Check. ■ Error code 1E Drum End Soon Replacement time of the internal temperature sensor and reconnect it. 2 Internal temperature sensor failure Replace the internal temperature sensor. 3 Main PCB failure...
... tray. User Check • Install one . ■ Error code 1F Too Many Trays Two or more optional trays are recoverable by following the items indicated in User Check. ■ Error code 1E Drum End Soon Replacement time of the internal temperature sensor and reconnect it. 2 Internal temperature sensor failure Replace the internal temperature sensor. 3 Main PCB failure...
Service Manual
Page 86
... No Toner Open the Top Cover, then install Toner Cartridge. Replace the main PCB ASSY. ■ Error code 50 Replace Parts Drum Replacement time of the drum unit User Check • Replace the drum unit with a new one . ■ Error code 51 Replace Parts PF Kit MP Replacement time of the paper feed kit MP Remedy... the HVPS PCB unit. Step 1 Cause Replacement time of the paper feed kit MP User Check • Replace the paper feed kit MP with a new one . No toner cartridge User Check • Install a new toner cartridge.
... No Toner Open the Top Cover, then install Toner Cartridge. Replace the main PCB ASSY. ■ Error code 50 Replace Parts Drum Replacement time of the drum unit User Check • Replace the drum unit with a new one . ■ Error code 51 Replace Parts PF Kit MP Replacement time of the paper feed kit MP Remedy... the HVPS PCB unit. Step 1 Cause Replacement time of the paper feed kit MP User Check • Replace the paper feed kit MP with a new one . No toner cartridge User Check • Install a new toner cartridge.
Service Manual
Page 93
.... 2 Main PCB failure Replace the main PCB ASSY. ■ Error code 7A Print Unable 7A See Troubleshooting and routine maintenance chapter in the drum unit. • Replace the drum unit with a new one. Dirt on again. ■ Error code 76 Print Unable 76 Turn the power off and then back ...on charged wire (detect discharge error) User Check • Clean the corona wire in ...
.... 2 Main PCB failure Replace the main PCB ASSY. ■ Error code 7A Print Unable 7A See Troubleshooting and routine maintenance chapter in the drum unit. • Replace the drum unit with a new one. Dirt on again. ■ Error code 76 Print Unable 76 Turn the power off and then back ...on charged wire (detect discharge error) User Check • Clean the corona wire in ...
Service Manual
Page 95
... 80 Size mismatch Reload correct paper. Replace the main PCB ASSY. ■ Error code 83 Drum Error Open the Front Cover, replace the Drum Unit. Refer to print after the discharge detection error until Drum Unit is replaced. ) User Check • Replace the drum unit. * The double counter value of the life is appeared, the performance of...
... 80 Size mismatch Reload correct paper. Replace the main PCB ASSY. ■ Error code 83 Drum Error Open the Front Cover, replace the Drum Unit. Refer to print after the discharge detection error until Drum Unit is replaced. ) User Check • Replace the drum unit. * The double counter value of the life is appeared, the performance of...
Service Manual
Page 97
...problem occurs, replace the registration rear sensor. Incorrect paper size in "Maintenance mode 32". ■ Error code 88 Jam Inside Open the Front Cover, pull out the Drum Unit completely and remove the jammed paper. Replace the main PCB ASSY. 3-25 Confidential Paper jam ...inside the machine User Check • Check if the paper is jammed around the removed drum unit. Step 1 2 3 4 Cause Remedy Harness connection failure of the registration rear on some position actuator. Registration rear actuator catching Correct...
...problem occurs, replace the registration rear sensor. Incorrect paper size in "Maintenance mode 32". ■ Error code 88 Jam Inside Open the Front Cover, pull out the Drum Unit completely and remove the jammed paper. Replace the main PCB ASSY. 3-25 Confidential Paper jam ...inside the machine User Check • Check if the paper is jammed around the removed drum unit. Step 1 2 3 4 Cause Remedy Harness connection failure of the registration rear on some position actuator. Registration rear actuator catching Correct...
Service Manual
Page 107
...the harness connection of the USB host relay PCB ASSY host relay PCB ASSY and reconnect it on again. Step 1 2 3 Cause Dirt on electrodes on drum unit and machine body HVPS PCB unit failure Main PCB failure Remedy Clean both electrodes. (Refer to USB device User Check • Remove the USB... device from the USB direct interface and turn the power off and back on again after a while. • Replace the USB device with another one. ■ Error code C9 DIMM Error Make sure that the DIMM is not installed correctly. Excess current to USB device User Check • Check if the...
...the harness connection of the USB host relay PCB ASSY host relay PCB ASSY and reconnect it on again. Step 1 2 3 Cause Dirt on electrodes on drum unit and machine body HVPS PCB unit failure Main PCB failure Remedy Clean both electrodes. (Refer to USB device User Check • Remove the USB... device from the USB direct interface and turn the power off and back on again after a while. • Replace the USB device with another one. ■ Error code C9 DIMM Error Make sure that the DIMM is not installed correctly. Excess current to USB device User Check • Check if the...