Users Manual - English
Page 20
... routine maintenance 12-1 Troubleshooting 12-1 Error messages 12-1 Original jams 12-4 Original is jammed in the top of the ADF unit........ 12-4 Original is jammed inside the ADF unit 12-5 Paper jams 12-6 Paper is jammed in the duplex tray (For MFC-8640D, MFC-8840D and MFC-8840DN 12-11 If you are having difficulty with your MFC 12-13 Improving the print...
... routine maintenance 12-1 Troubleshooting 12-1 Error messages 12-1 Original jams 12-4 Original is jammed in the top of the ADF unit........ 12-4 Original is jammed inside the ADF unit 12-5 Paper jams 12-6 Paper is jammed in the duplex tray (For MFC-8640D, MFC-8840D and MFC-8840DN 12-11 If you are having difficulty with your MFC 12-13 Improving the print...
Users Manual - English
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...-1.) Replace the toner cartridge with a new one. (See Replacing the toner cartridge on and try to print again. Check the LCD message. (See Troubleshooting on page 12-1.) Check that the scanner lock...the LCD message. (See Troubleshooting on page 12-1.) Memory is full. (See Error messages on , please call Brother Customer Service at: 1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada). Wait a ...call indication after turning the MFC back on page 12-1.) When the power switch is off or the MFC is in the tray or clear the paper jam. INTRODUCTION 1 - 12 LED MFC status Service error Red ...
...-1.) Replace the toner cartridge with a new one. (See Replacing the toner cartridge on and try to print again. Check the LCD message. (See Troubleshooting on page 12-1.) Check that the scanner lock...the LCD message. (See Troubleshooting on page 12-1.) Memory is full. (See Error messages on , please call Brother Customer Service at: 1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada). Wait a ...call indication after turning the MFC back on page 12-1.) When the power switch is off or the MFC is in the tray or clear the paper jam. INTRODUCTION 1 - 12 LED MFC status Service error Red ...
Users Manual - English
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...jammed in the duplex tray (For MFC-8640D, MFC-8840D and MFC-8840DN) on page 12-4. The paper is near the end of paper or paper is jammed in the MFC. See Paper jams on page 12-6 or Paper is not properly loaded in the multi-purpose tray (MP tray) (For MFC-8640D, MFC-8840D and MFC-8840DN) on page 2-8.) 12 - 1 TROUBLESHOOTING... must call the Brother fax back system (USA only). Error messages As with a new one. 1. You can correct most common error messages are shown below. Check Paper Check Paper #1 Check Paper #2 The MFC is out of its life. Refill the paper in the MP ...
...jammed in the duplex tray (For MFC-8640D, MFC-8840D and MFC-8840DN) on page 12-4. The paper is near the end of paper or paper is jammed in the MFC. See Paper jams on page 12-6 or Paper is not properly loaded in the multi-purpose tray (MP tray) (For MFC-8640D, MFC-8840D and MFC-8840DN) on page 2-8.) 12 - 1 TROUBLESHOOTING... must call the Brother fax back system (USA only). Error messages As with a new one. 1. You can correct most common error messages are shown below. Check Paper Check Paper #1 Check Paper #2 The MFC is out of its life. Refill the paper in the MP ...
Users Manual - English
Page 163
...4329 In Canada: 1-877-BROTHER TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 2 Polled Waiting mode. During the cooling down mode. Disconnected The other party or other party's polling setup. Comm. Fuser Open The fuser cover is locked. Load the appropriate size paper or change the default setting...Brother Customer Service and tell them the Machine Error number. Cover Open PLS Close Cover The front cover was not completely closed. Error Poor phone line quality caused communication error. Try the call . Please close the jam clear cover. (See Paper jams on the MFC...
...4329 In Canada: 1-877-BROTHER TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 2 Polled Waiting mode. During the cooling down mode. Disconnected The other party or other party's polling setup. Comm. Fuser Open The fuser cover is locked. Load the appropriate size paper or change the default setting...Brother Customer Service and tell them the Machine Error number. Cover Open PLS Close Cover The front cover was not completely closed. Error Poor phone line quality caused communication error. Try the call . Please close the jam clear cover. (See Paper jams on the MFC...
Users Manual - English
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... USA: 1-800-284-4329 In Canada: 1-877-BROTHER Install the duplex tray correctly. (See Paper is busy. You tried to the date and time prompt, it out, then close the front cover again. If the MFC cannot reset itself and return to access a One-Touch or Speed-Dial number that is not programmed... and then try again. -OR- If you dialed does not answer or is jammed in process) Press Stop and wait until the other item, gently pull it will display Machine Error XX. ACTION (Fax sending in the duplex tray (For MFC-8640D, MFC-8840D and MFC-8840DN) on page 7-2.) Open the front cover.
... USA: 1-800-284-4329 In Canada: 1-877-BROTHER Install the duplex tray correctly. (See Paper is busy. You tried to the date and time prompt, it out, then close the front cover again. If the MFC cannot reset itself and return to access a One-Touch or Speed-Dial number that is not programmed... and then try again. -OR- If you dialed does not answer or is jammed in process) Press Stop and wait until the other item, gently pull it will display Machine Error XX. ACTION (Fax sending in the duplex tray (For MFC-8640D, MFC-8840D and MFC-8840DN) on page 7-2.) Open the front cover.
Users Manual - English
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...ERROR MESSAGE CAUSE ACTION Paper Jam The paper is jammed in the top of instructions to the left. 4 Close the ADF cover. 5 Press Stop/Exit. See Paper jams on page 12-6 or Paper is jammed in the duplex tray (For MFC-8640D, MFC-8840D and MFC-8840DN) on page 12...jammed in the MFC. Toner Empty Toner cartridge is not possible. Original is not jammed. 2 Lift the ADF cover. 3 Pull the jammed original out to remove it. Toner is used up and printing is not installed. -OR- Replace the toner cartridge with a new one. (See Replacing the toner cartridge on page 12-11. TROUBLESHOOTING...
...ERROR MESSAGE CAUSE ACTION Paper Jam The paper is jammed in the top of instructions to the left. 4 Close the ADF cover. 5 Press Stop/Exit. See Paper jams on page 12-6 or Paper is jammed in the duplex tray (For MFC-8640D, MFC-8840D and MFC-8840DN) on page 12...jammed in the MFC. Toner Empty Toner cartridge is not possible. Original is not jammed. 2 Lift the ADF cover. 3 Pull the jammed original out to remove it. Toner is used up and printing is not installed. -OR- Replace the toner cartridge with a new one. (See Replacing the toner cartridge on page 12-11. TROUBLESHOOTING...
Users Manual - English
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Original is jammed inside the ADF unit. 1 Take out any paper from the ADF that is not jammed. 2 Lift the document cover. 3 Pull the jammed original out to the right. 4 Close the document cover. 5 Press Stop/Exit. -OR- 1 Take the ADF support out of the ADF unit. 2 Pull the jammed original out to the right. 3 Press Stop/Exit. 12 - 5 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Original is jammed inside the ADF unit. 1 Take out any paper from the ADF that is not jammed. 2 Lift the document cover. 3 Pull the jammed original out to the right. 4 Close the document cover. 5 Press Stop/Exit. -OR- 1 Take the ADF support out of the ADF unit. 2 Pull the jammed original out to the right. 3 Press Stop/Exit. 12 - 5 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Users Manual - English
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... following diagram. When you add new paper. If the jammed paper is removed completely by using the information in this section. WARNING After you have just used the MFC, some parts inside the MFC are extremely hot. Paper jams To clear paper jams, please follow the steps in the ... for correct installation of the upper paper tray. ■ Always remove all paper from the paper tray and straighten the stack when you open the front cover or back output tray of paper from feeding through the MFC at one time and reduces paper jams. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 6 ...
... following diagram. When you add new paper. If the jammed paper is removed completely by using the information in this section. WARNING After you have just used the MFC, some parts inside the MFC are extremely hot. Paper jams To clear paper jams, please follow the steps in the ... for correct installation of the upper paper tray. ■ Always remove all paper from the paper tray and straighten the stack when you open the front cover or back output tray of paper from feeding through the MFC at one time and reduces paper jams. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 6 ...
Users Manual - English
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1 Pull the paper tray completely out of the MFC. 2 Pull the jammed paper up and out of the MFC. Instead, pull the edge of the MFC. 3 Press the cover release button and then open the front cover. 4 Pull out the drum unit assembly. If the jammed paper can not be pulled out easily, turn the jam dial towards you so that you cannot remove the drum unit assembly easily at this time, do not use extra force. Pull the jammed paper up and out of the jammed paper from the paper tray. If you gently pull the paper out. Jam Dial 12 - 7 TROUBLESHOOTING AND ROUTINE MAINTENANCE
1 Pull the paper tray completely out of the MFC. 2 Pull the jammed paper up and out of the MFC. Instead, pull the edge of the MFC. 3 Press the cover release button and then open the front cover. 4 Pull out the drum unit assembly. If the jammed paper can not be pulled out easily, turn the jam dial towards you so that you cannot remove the drum unit assembly easily at this time, do not use extra force. Pull the jammed paper up and out of the jammed paper from the paper tray. If you gently pull the paper out. Jam Dial 12 - 7 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Users Manual - English
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If you have to pull the paper toward the back of toner stops. If the paper jam can be cleared, go to the MFC caused by static electricity, do not touch the electrodes shown in the following diagram. 5 Open the back output tray. Print a few copies of the test page until the scattering of the MFC, the fuser may get dirty with toner powder and it may scatter on the next printouts. WARNING To prevent damage to Step 7. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 8 Pull the jammed paper out of the fuser unit.
If you have to pull the paper toward the back of toner stops. If the paper jam can be cleared, go to the MFC caused by static electricity, do not touch the electrodes shown in the following diagram. 5 Open the back output tray. Print a few copies of the test page until the scattering of the MFC, the fuser may get dirty with toner powder and it may scatter on the next printouts. WARNING To prevent damage to Step 7. TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 8 Pull the jammed paper out of the fuser unit.
Users Manual - English
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Back view 6 Open the jam clear cover (fuser cover). Pull the jammed paper out of the MFC are extremely HOT! Close the back output tray. 12 - 9 TROUBLESHOOTING AND ROUTINE MAINTENANCE WARNING After you touch the internal parts of the MFC. Wait for the MFC to cool down before you have just used the MFC, some internal parts of the fuser unit. HOT! Jam Clear Cover (Fuser Cover) 7 Close the jam clear cover.
Back view 6 Open the jam clear cover (fuser cover). Pull the jammed paper out of the MFC are extremely HOT! Close the back output tray. 12 - 9 TROUBLESHOOTING AND ROUTINE MAINTENANCE WARNING After you touch the internal parts of the MFC. Wait for the MFC to cool down before you have just used the MFC, some internal parts of the fuser unit. HOT! Jam Clear Cover (Fuser Cover) 7 Close the jam clear cover.
Users Manual - English
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TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 10 Take out the jammed paper if there is any inside the drum unit. 9 Put the drum unit assembly back in the MFC. 10 Put the paper tray in the MFC. 11 Close the front cover. 8 Push the lock lever down and take the toner cartridge out of the drum unit assembly.
TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 10 Take out the jammed paper if there is any inside the drum unit. 9 Put the drum unit assembly back in the MFC. 10 Put the paper tray in the MFC. 11 Close the front cover. 8 Push the lock lever down and take the toner cartridge out of the drum unit assembly.
Users Manual - English
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Paper is jammed in the duplex tray (For MFC-8640D, MFC-8840D and MFC-8840DN) 1 Pull the duplex tray and paper tray out of the MFC. 2 Pull the jammed paper out of the MFC. 3 Put the duplex tray and paper tray back into the MFC. 12 - 11 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Paper is jammed in the duplex tray (For MFC-8640D, MFC-8840D and MFC-8840DN) 1 Pull the duplex tray and paper tray out of the MFC. 2 Pull the jammed paper out of the MFC. 3 Put the duplex tray and paper tray back into the MFC. 12 - 11 TROUBLESHOOTING AND ROUTINE MAINTENANCE
Users Manual - English
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■ The Jam Duplex message appears if you remove a sheet of paper from the Face Down Output Tray after only one side has printed. ■ If the Paper Adjustment Lever for Duplex Printing is not set correctly for the paper size, paper jams may occur and the printing will be out of position on the page. (See To use Automatic Duplexing for fax, copy and print operations (For MFC-8640D, MFC-8840D and MFC-8840DN) on page 2-10.) TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 12
■ The Jam Duplex message appears if you remove a sheet of paper from the Face Down Output Tray after only one side has printed. ■ If the Paper Adjustment Lever for Duplex Printing is not set correctly for the paper size, paper jams may occur and the printing will be out of position on the page. (See To use Automatic Duplexing for fax, copy and print operations (For MFC-8640D, MFC-8840D and MFC-8840DN) on page 2-10.) TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 12
Users Manual - English
Page 177
... , drivers for laser machines. (For information on paper you should straighten it is selected in the printer driver. The LCD shows Check Paper or Paper Jam. If the paper is curled, you can I clear paper jams? Sometimes it is not selected in the printer driver. Reduce the amount of the 'Brother MFC-8440, MFC-8640D or MFC-8840D'. Check that the paper size setting...
... , drivers for laser machines. (For information on paper you should straighten it is selected in the printer driver. The LCD shows Check Paper or Paper Jam. If the paper is curled, you can I clear paper jams? Sometimes it is not selected in the printer driver. Reduce the amount of the 'Brother MFC-8440, MFC-8640D or MFC-8840D'. Check that the paper size setting...