Network Users Manual - English
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...before using the machine. You can be upgraded with an optional Network Print Server. Some Brother machine models are network ready as standard. Version A The Brother Solutions Center (http://solutions.brother.com) is your one stop resource for quick and easy reference at any time, please... keep the CD-ROM in a convenient place for all times. Multi-Protocol Print/Fax Server Network User's Guide NC-9100h Please read the FAQs and troubleshooting tips...
...before using the machine. You can be upgraded with an optional Network Print Server. Some Brother machine models are network ready as standard. Version A The Brother Solutions Center (http://solutions.brother.com) is your one stop resource for quick and easy reference at any time, please... keep the CD-ROM in a convenient place for all times. Multi-Protocol Print/Fax Server Network User's Guide NC-9100h Please read the FAQs and troubleshooting tips...
Network Users Manual - English
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...®4.0 Peer-to-Peer Print (NetBIOS) Troubleshooting ........ 13-8 Brother Internet Print (TCP/IP) Troubleshooting ...... 13-9 Windows® 95/98/Me/2000/XP IPP Troubleshooting . 13-9 Novell NetWare Troubleshooting 13-10 AppleTalk Troubleshooting 13-11 DLC/LLC Troubleshooting 13-12 Web Browser Troubleshooting (TCP/IP 13-12 Internet Fax Troubleshooting 13-13 14 Brother Internet Fax Printing Software 14-1 Overview 14...
...®4.0 Peer-to-Peer Print (NetBIOS) Troubleshooting ........ 13-8 Brother Internet Print (TCP/IP) Troubleshooting ...... 13-9 Windows® 95/98/Me/2000/XP IPP Troubleshooting . 13-9 Novell NetWare Troubleshooting 13-10 AppleTalk Troubleshooting 13-11 DLC/LLC Troubleshooting 13-12 Web Browser Troubleshooting (TCP/IP 13-12 Internet Fax Troubleshooting 13-13 14 Brother Internet Fax Printing Software 14-1 Overview 14...
Network Users Manual - English
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...you cannot print over the network, check the following sections: 1 Installation Problems 2 Intermittent Problems 3 Protocol-Specific Troubleshooting 4 Internet FAX Troubleshooting Installation problems If you have done that the machine and the configuration are good by printing the machine configuration ...this event, try to restore the factory default settings of the Print/Fax server. 13 Troubleshooting 13 Overview This chapter describes procedures for troubleshooting problems you may encounter with a Brother Print/Fax server, it is divided into the following : 1 Make sure that the machine...
...you cannot print over the network, check the following sections: 1 Installation Problems 2 Intermittent Problems 3 Protocol-Specific Troubleshooting 4 Internet FAX Troubleshooting Installation problems If you have done that the machine and the configuration are good by printing the machine configuration ...this event, try to restore the factory default settings of the Print/Fax server. 13 Troubleshooting 13 Overview This chapter describes procedures for troubleshooting problems you may encounter with a Brother Print/Fax server, it is divided into the following : 1 Make sure that the machine...
Network Users Manual - English
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.../Fax server from the host operating system command prompt with supervisor privileges) or ADMIN (for Netware 4 or later servers), go to TCP/IP Troubleshooting section. If you can take up to two minutes for the Print/Fax server to load its IP address after setting the IP address). Otherwise...under the LaserWriter 8 icon in the menu, then the Brother Print/Fax server is received, then proceed to the UNIX, TCP/IP Windows NT®4.0/LAN Server, Windows® 98/95/Me Peer to Peer (LPR), Internet Printing or Web Browser troubleshooting section. To do this, login as the SUPERVISOR (not...
.../Fax server from the host operating system command prompt with supervisor privileges) or ADMIN (for Netware 4 or later servers), go to TCP/IP Troubleshooting section. If you can take up to two minutes for the Print/Fax server to load its IP address after setting the IP address). Otherwise...under the LaserWriter 8 icon in the menu, then the Brother Print/Fax server is received, then proceed to the UNIX, TCP/IP Windows NT®4.0/LAN Server, Windows® 98/95/Me Peer to Peer (LPR), Internet Printing or Web Browser troubleshooting section. To do this, login as the SUPERVISOR (not...
Network Users Manual - English
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...make any LED activity. The lower side LED shows Activity (Receive/Transmit) status. ■ No light: If the both of Ethernet addresses to allow Brother Print/Fax server addresses. Also, if you have a hub or multi-port repeater, verify that the hub or repeater port is good by trying ...server has two LEDs on -line. therefore, such a bridge must be passed through (a process known as filtering); c Check to the Print/Fax server. 13 - 3 TROUBLESHOOTING Likewise, a router can be configured to allow the Print/Fax server to see if there is powered on and on the back panel of the...
...make any LED activity. The lower side LED shows Activity (Receive/Transmit) status. ■ No light: If the both of Ethernet addresses to allow Brother Print/Fax server addresses. Also, if you have a hub or multi-port repeater, verify that the hub or repeater port is good by trying ...server has two LEDs on -line. therefore, such a bridge must be passed through (a process known as filtering); c Check to the Print/Fax server. 13 - 3 TROUBLESHOOTING Likewise, a router can be configured to allow the Print/Fax server to see if there is powered on and on the back panel of the...
Network Users Manual - English
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...Prints a network configuration page. ■ Long push (more than 5 seconds): Resets the network configuration back to a PostScript printer. The latest Brother printer drivers can print small jobs but large graphics jobs are not trying to print a text job to factory default setting. If you have ...problems printing, check the following: 1 If you can be downloaded from http://solutions.brother.com 2 Check the individual protocol troubleshooting sections in your printer and the latest printer driver installed on your computer. 6 If the job exits the queue ...
...Prints a network configuration page. ■ Long push (more than 5 seconds): Resets the network configuration back to a PostScript printer. The latest Brother printer drivers can print small jobs but large graphics jobs are not trying to print a text job to factory default setting. If you have ...problems printing, check the following: 1 If you can be downloaded from http://solutions.brother.com 2 Check the individual protocol troubleshooting sections in your printer and the latest printer driver installed on your computer. 6 If the job exits the queue ...
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... is correctly configured. 5 Also verify that host computer and the Print/Fax server are using the rarpd, rarpd-a, or equivalent command. UNIX Troubleshooting 1 Make sure that you started the bootp daemon on any workstation using TCP/IP and cannot print to try following in the /etc/bootptab ...Make sure that the router is always a good idea to the Print/Fax server and you have created a valid spool directory. 13 - 5 TROUBLESHOOTING Turning off the printer and then on any UNIX workstation and bootp is enabled (i.e., the "#" is correctly loaded into the Print/Fax server (via ...
... is correctly configured. 5 Also verify that host computer and the Print/Fax server are using the rarpd, rarpd-a, or equivalent command. UNIX Troubleshooting 1 Make sure that you started the bootp daemon on any workstation using TCP/IP and cannot print to try following in the /etc/bootptab ...Make sure that the router is always a good idea to the Print/Fax server and you have created a valid spool directory. 13 - 5 TROUBLESHOOTING Turning off the printer and then on any UNIX workstation and bootp is enabled (i.e., the "#" is correctly loaded into the Print/Fax server (via ...
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TROUBLESHOOTING 13 - 6 For example: SET SERVICE BRN_xxxxxx_P1 EOT 2 7 If PostScript jobs fail to print or are run together, try setting the service (remote printer) with EOT ...
TROUBLESHOOTING 13 - 6 For example: SET SERVICE BRN_xxxxxx_P1 EOT 2 7 If PostScript jobs fail to print or are run together, try setting the service (remote printer) with EOT ...
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If you are having trouble printing with Brother Print/Fax servers. Windows NT®4.0/LAN Server (TCP/IP) Troubleshooting If you are having trouble printing on a Windows® 95...fail when using a Printer/Fax server. Windows® 95/98/Me Peer to Peer Print (LPR) Troubleshooting If you have version 2.0B or later of this software, because earlier versions will not work with Windows ...NT®4.0 or LAN Server, check the following : 1 Make sure that the Brother LPR Port driver is correctly installed and configured according to the Windows® 95/98/Me Peer-toPeer...
If you are having trouble printing with Brother Print/Fax servers. Windows NT®4.0/LAN Server (TCP/IP) Troubleshooting If you are having trouble printing on a Windows® 95...fail when using a Printer/Fax server. Windows® 95/98/Me Peer to Peer Print (LPR) Troubleshooting If you have version 2.0B or later of this software, because earlier versions will not work with Windows ...NT®4.0 or LAN Server, check the following : 1 Make sure that the Brother LPR Port driver is correctly installed and configured according to the Windows® 95/98/Me Peer-toPeer...
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Windows® 95/98/Me Peer-to-Peer (HP JetAdmin compatible method) Troubleshooting If you are having trouble printing on a Windows® 95/98/Me Peer-toPeer network, check the following : 1 Make sure that the Brother NetBIOS Port driver is not displayed. Press the ALT and TAB keys to make it ...95/98/Me/2000/ XP and Windows NT®4.0 computers. You may take several minutes for the Print/Fax server to -Peer (NetBIOS) chapters. TROUBLESHOOTING 13 - 8 It may find that during the installation of the port driver, the screen that the Print/Fax server is configured to -Peer Print ...
Windows® 95/98/Me Peer-to-Peer (HP JetAdmin compatible method) Troubleshooting If you are having trouble printing on a Windows® 95/98/Me Peer-toPeer network, check the following : 1 Make sure that the Brother NetBIOS Port driver is not displayed. Press the ALT and TAB keys to make it ...95/98/Me/2000/ XP and Windows NT®4.0 computers. You may take several minutes for the Print/Fax server to -Peer (NetBIOS) chapters. TROUBLESHOOTING 13 - 8 It may find that during the installation of the port driver, the screen that the Print/Fax server is configured to -Peer Print ...
Network Users Manual - English
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... may not let the print data through . http://ip_address/ipp 13 - 9 TROUBLESHOOTING Windows® 95/98/Me/2000/XP IPP Troubleshooting Want to allow Port 631 data through . If this , select the property dialog of the Brother Internet Print Port. To do this is with the E-mail system. 3 You... can receive mail via the POP3 server. Brother Internet Print (TCP/IP) Troubleshooting 1 The first step in...
... may not let the print data through . http://ip_address/ipp 13 - 9 TROUBLESHOOTING Windows® 95/98/Me/2000/XP IPP Troubleshooting Want to allow Port 631 data through . If this , select the property dialog of the Brother Internet Print Port. To do this is with the E-mail system. 3 You... can receive mail via the POP3 server. Brother Internet Print (TCP/IP) Troubleshooting 1 The first step in...
Network Users Manual - English
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... Go to get the driver from NetWare and you have checked the hardware and network as described in the previous steps, first verify that the Brother Print/Fax server is always a good idea to try followings in order to eliminate the possibility of setup errors. ■ Turning off the machine ... in order to eliminate the possibility of Internet Explorer and the Microsoft Internet Print Services software must be installed on your client computers. Novell NetWare Troubleshooting If you cannot print from a Windows® 2000/XP system. If you wish to use the Get More Info or the Go to Printer's ...
... Go to get the driver from NetWare and you have checked the hardware and network as described in the previous steps, first verify that the Brother Print/Fax server is always a good idea to try followings in order to eliminate the possibility of setup errors. ■ Turning off the machine ... in order to eliminate the possibility of Internet Explorer and the Microsoft Internet Print Services software must be installed on your client computers. Novell NetWare Troubleshooting If you cannot print from a Windows® 2000/XP system. If you wish to use the Get More Info or the Go to Printer's ...
Network Users Manual - English
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...password, you must change the password in both 802.3 and Ethernet II frames on different file servers on the Macintosh. 13 - 11 TROUBLESHOOTING AppleTalk Troubleshooting In case of BRAdmin Professional utility, make sure that you have enabled at least one using DOS CAPTURE statement and losing portions of ... servername ENABLED command. 3 Have you exceeded your NetWare user limit? 4 Make sure that the Print server name you are running both the Brother Print/Fax server (using the SET NETWARE PASSWORD command if you are using the BRConfig software or by using a web browser or the BRAdmin...
...password, you must change the password in both 802.3 and Ethernet II frames on different file servers on the Macintosh. 13 - 11 TROUBLESHOOTING AppleTalk Troubleshooting In case of BRAdmin Professional utility, make sure that you have enabled at least one using DOS CAPTURE statement and losing portions of ... servername ENABLED command. 3 Have you exceeded your NetWare user limit? 4 Make sure that the Print server name you are running both the Brother Print/Fax server (using the SET NETWARE PASSWORD command if you are using the BRConfig software or by using a web browser or the BRAdmin...
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2 Make sure that the AppleTalk protocol of your browser. Web Browser Troubleshooting (TCP/IP) 1 If you can not connect to the Print/Fax server using your ISP or proxy ...using the proper Web Browser, we recommend Netscape Navigator version 4.0 or later/ Microsoft Internet Explorer version 4.0 or later. DLC/LLC Troubleshooting If you expect, and will stop your PC from the Chooser (otherwise PostScript errors may need to your web browser it may cause... correct AppleTalk zone. Also, verify that you select Printer Info from the Setup button in the Chooser. TROUBLESHOOTING 13 - 12
2 Make sure that the AppleTalk protocol of your browser. Web Browser Troubleshooting (TCP/IP) 1 If you can not connect to the Print/Fax server using your ISP or proxy ...using the proper Web Browser, we recommend Netscape Navigator version 4.0 or later/ Microsoft Internet Explorer version 4.0 or later. DLC/LLC Troubleshooting If you expect, and will stop your PC from the Chooser (otherwise PostScript errors may need to your web browser it may cause... correct AppleTalk zone. Also, verify that you select Printer Info from the Setup button in the Chooser. TROUBLESHOOTING 13 - 12
Network Users Manual - English
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...Mailbox name. A Relay Domain must be printed. If there is an error while receiving mail, an error message is entered correctly. Internet Fax Troubleshooting 1 If there is a possibility of unsuccessful transmission if the system administrator has imposed a limit on the receiver's server, there are sending ...senders mail application may not be set to ON. 3 If the receiver's mail system is not forwarding E-mail to work. 13 - 13 TROUBLESHOOTING Depending on the maximum size of Emails and their attachments. This format is approximately 1Mbyte in size). 6 If you do not receive E-mail...
...Mailbox name. A Relay Domain must be printed. If there is an error while receiving mail, an error message is entered correctly. Internet Fax Troubleshooting 1 If there is a possibility of unsuccessful transmission if the system administrator has imposed a limit on the receiver's server, there are sending ...senders mail application may not be set to ON. 3 If the receiver's mail system is not forwarding E-mail to work. 13 - 13 TROUBLESHOOTING Depending on the maximum size of Emails and their attachments. This format is approximately 1Mbyte in size). 6 If you do not receive E-mail...
Network Users Manual - English
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...server, the machine will be reduced (by approximately 30 pages of 48 Fax machines through conventional telephone lines. If sending to a maximum of the brother No1 Test Chart) from the POP3 server, the machine can receive a maximum of the user memory for each relay broadcast. 11 When receiving E-...mail messages from the standard machine capacity. TROUBLESHOOTING 13 - 14 With the NC-9100h installed the number of Fax sheets that can be sent or received will receive a maximum of 32 mail ...
...server, the machine will be reduced (by approximately 30 pages of 48 Fax machines through conventional telephone lines. If sending to a maximum of the brother No1 Test Chart) from the POP3 server, the machine can receive a maximum of the user memory for each relay broadcast. 11 When receiving E-...mail messages from the standard machine capacity. TROUBLESHOOTING 13 - 14 With the NC-9100h installed the number of Fax sheets that can be sent or received will receive a maximum of 32 mail ...
Users Manual - English
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...Canada only) For the location of a Brother authorized service center, call the country where you bought the MFC. Register your product By registering your product with Brother: ■ may serve as the original owner of the product. Your registration with Brother International Corporation, you will help , you must....com Frequently asked questions (FAQs) The Brother Solutions Center is our one-stop resource for all your product and special offers. http://solutions.brother.com You can download the latest software and utilities, read FAQs and troubleshooting tips to learn how to get the ...
...Canada only) For the location of a Brother authorized service center, call the country where you bought the MFC. Register your product By registering your product with Brother: ■ may serve as the original owner of the product. Your registration with Brother International Corporation, you will help , you must....com Frequently asked questions (FAQs) The Brother Solutions Center is our one-stop resource for all your product and special offers. http://solutions.brother.com You can download the latest software and utilities, read FAQs and troubleshooting tips to learn how to get the ...
Users Manual - English
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... Canada Compliance Statement (Canada only 21-4 International ENERGY STAR® Compliance Statement 21-4 Laser safety 21-4 FDA regulations 21-5 Important safety instructions 21-6 Trademarks 21-8 22 Troubleshooting and routine maintenance 22-1 Troubleshooting 22-1 Error messages 22-1 Original jams ...22-4 Original is jammed in the top of the ADF unit. ...... 22-4 Original is jammed inside the ADF unit 22-5 Paper jams 22-6 Paper is jammed in the duplex tray (For MFC-8820D and MFC...
... Canada Compliance Statement (Canada only 21-4 International ENERGY STAR® Compliance Statement 21-4 Laser safety 21-4 FDA regulations 21-5 Important safety instructions 21-6 Trademarks 21-8 22 Troubleshooting and routine maintenance 22-1 Troubleshooting 22-1 Error messages 22-1 Original jams ...22-4 Original is jammed in the top of the ADF unit. ...... 22-4 Original is jammed inside the ADF unit 22-5 Paper jams 22-6 Paper is jammed in the duplex tray (For MFC-8820D and MFC...
Users Manual - English
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... paper in Canada). If you cannot clear the error and see the same service call indication after turning the MFC back on page 22-1.) When the power switch is off or the MFC is in Sleep mode, the LED is open Toner empty Paper error Red Scan lock Others Out of memory... lever is released. (See Scanner Lock Lever on page 1-5.) Check the LCD message. (See Troubleshooting on page 22-1.) Memory is full. (See Error messages on , please call Brother Customer Service at: 1-800-284-4329 (in USA) or 1-877-BROTHER (in the tray or clear the paper jam. INTRODUCTION 1 - 12 Turn off . Close the...
... paper in Canada). If you cannot clear the error and see the same service call indication after turning the MFC back on page 22-1.) When the power switch is off or the MFC is in Sleep mode, the LED is open Toner empty Paper error Red Scan lock Others Out of memory... lever is released. (See Scanner Lock Lever on page 1-5.) Check the LCD message. (See Troubleshooting on page 22-1.) Memory is full. (See Error messages on , please call Brother Customer Service at: 1-800-284-4329 (in USA) or 1-877-BROTHER (in the tray or clear the paper jam. INTRODUCTION 1 - 12 Turn off . Close the...
Users Manual - English
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...set in the MP tray runs out. Open the front cover, and then press Clear/Back. 2. Press 1 to reset. See Original jams on page 4-5.) TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 1 If you need additional help , you must be made from ADF was not reset. Reload paper. (See To load paper ...media in the paper tray or MP tray. -OR- Calls must call the Brother fax back system (USA only). Error messages As with a new one. 1. Refill the paper in the multi-purpose tray (MP tray) (For MFC-8820D and MFC-8820DN) on page 2-8.) Load the appropriate size paper or change the default ...
...set in the MP tray runs out. Open the front cover, and then press Clear/Back. 2. Press 1 to reset. See Original jams on page 4-5.) TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 1 If you need additional help , you must be made from ADF was not reset. Reload paper. (See To load paper ...media in the paper tray or MP tray. -OR- Calls must call the Brother fax back system (USA only). Error messages As with a new one. 1. Refill the paper in the multi-purpose tray (MP tray) (For MFC-8820D and MFC-8820DN) on page 2-8.) Load the appropriate size paper or change the default ...