Network Users Manual - English
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...optional Network Print Server. Multi-Protocol Print/Fax Server Network User's Guide NC-9100h Please read the FAQs and troubleshooting tips. The Brother Solutions Center (http://solutions.brother.com) is your machine needs. Some Brother machine models are network ready as standard. Download the latest drivers and utilities for your printers, read this ... time, please keep the CD-ROM in a convenient place for quick and easy reference at all your one stop resource for all times. Other Brother printers can print or view this manual thoroughly before using the machine. Version A
...optional Network Print Server. Multi-Protocol Print/Fax Server Network User's Guide NC-9100h Please read the FAQs and troubleshooting tips. The Brother Solutions Center (http://solutions.brother.com) is your machine needs. Some Brother machine models are network ready as standard. Download the latest drivers and utilities for your printers, read this ... time, please keep the CD-ROM in a convenient place for quick and easy reference at all your one stop resource for all times. Other Brother printers can print or view this manual thoroughly before using the machine. Version A
Network Users Manual - English
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...®4.0 Peer-to-Peer Print (NetBIOS) Troubleshooting ........ 13-8 Brother Internet Print (TCP/IP) Troubleshooting ...... 13-9 Windows® 95/98/Me/2000/XP IPP Troubleshooting . 13-9 Novell NetWare Troubleshooting 13-10 AppleTalk Troubleshooting 13-11 DLC/LLC Troubleshooting 13-12 Web Browser Troubleshooting (TCP/IP 13-12 Internet Fax Troubleshooting 13-13 14 Brother Internet Fax Printing Software 14-1 Overview 14...
...®4.0 Peer-to-Peer Print (NetBIOS) Troubleshooting ........ 13-8 Brother Internet Print (TCP/IP) Troubleshooting ...... 13-9 Windows® 95/98/Me/2000/XP IPP Troubleshooting . 13-9 Novell NetWare Troubleshooting 13-10 AppleTalk Troubleshooting 13-11 DLC/LLC Troubleshooting 13-12 Web Browser Troubleshooting (TCP/IP 13-12 Internet Fax Troubleshooting 13-13 14 Brother Internet Fax Printing Software 14-1 Overview 14...
Network Users Manual - English
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... the Print/Fax Sever back to the network, then the network firmware settings may encounter with a Brother Print/Fax server, it is divided into the following sections: 1 Installation Problems 2 Intermittent Problems 3 Protocol-Specific Troubleshooting 4 Internet FAX Troubleshooting Installation problems If you have done that the machine and the configuration are good by printing...
... the Print/Fax Sever back to the network, then the network firmware settings may encounter with a Brother Print/Fax server, it is divided into the following sections: 1 Installation Problems 2 Intermittent Problems 3 Protocol-Specific Troubleshooting 4 Internet FAX Troubleshooting Installation problems If you have done that the machine and the configuration are good by printing...
Network Users Manual - English
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...to Peer (LPR), Internet Printing or Web Browser troubleshooting section. If it can see Print Server Status and Control in the menu, then the Brother Print/Fax server is good, so proceed to the Novel NetWare Installation Troubleshooting Section. If a successful response is almost certainly... a hardware or network problem! c If you are running AppleTalk for Macintosh Section. TROUBLESHOOTING 13 - 2 b If you...
...to Peer (LPR), Internet Printing or Web Browser troubleshooting section. If it can see Print Server Status and Control in the menu, then the Brother Print/Fax server is good, so proceed to the Novel NetWare Installation Troubleshooting Section. If a successful response is almost certainly... a hardware or network problem! c If you are running AppleTalk for Macintosh Section. TROUBLESHOOTING 13 - 2 b If you...
Network Users Manual - English
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...on the back panel of the connections in the Network STATISTICS information to allow the Print/Fax server to the Print/Fax server. 13 - 3 TROUBLESHOOTING The upper side LED shows Link/Speed status. therefore, such a bridge must be green if the Print/Fax server is powered on and on-... have a bridge or router located between the Print/Fax server and host computer, make sure that the desired protocol can be set up to allow Brother Print/Fax server addresses. b Check the cabling, network connection, and print out a configuration page in step 2, check the following: a Make sure the ...
...on the back panel of the connections in the Network STATISTICS information to allow the Print/Fax server to the Print/Fax server. 13 - 3 TROUBLESHOOTING The upper side LED shows Link/Speed status. therefore, such a bridge must be green if the Print/Fax server is powered on and on-... have a bridge or router located between the Print/Fax server and host computer, make sure that the desired protocol can be set up to allow Brother Print/Fax server addresses. b Check the cabling, network connection, and print out a configuration page in step 2, check the following: a Make sure the ...
Network Users Manual - English
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...not print, make sure that you are distorted or incomplete, make sure that you have a printer that is capable of intermittent printer problems. TROUBLESHOOTING 13 - 4 Test Switch LED Ethernet RJ-45 LED Intermittent Problems If the Print/Fax server and printer start up OK, but you ... ■ Long push (more than 5 seconds): Resets the network configuration back to a PostScript printer. If you can be downloaded from http://solutions.brother.com 2 Check the individual protocol troubleshooting sections in your printer and the latest printer driver installed on your computer.
...not print, make sure that you are distorted or incomplete, make sure that you have a printer that is capable of intermittent printer problems. TROUBLESHOOTING 13 - 4 Test Switch LED Ethernet RJ-45 LED Intermittent Problems If the Print/Fax server and printer start up OK, but you ... ■ Long push (more than 5 seconds): Resets the network configuration back to a PostScript printer. If you can be downloaded from http://solutions.brother.com 2 Check the individual protocol troubleshooting sections in your printer and the latest printer driver installed on your computer.
Network Users Manual - English
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Make sure that no other nodes on the network have created a valid spool directory. 13 - 5 TROUBLESHOOTING UNIX Troubleshooting 1 Make sure that you started the bootp daemon on any UNIX workstation and bootp is enabled (i.e., the "#" is removed from the bootp entry) in the /... ADDRESS ARE THE BIGGEST CAUSE OF TCP/IP PRINTING PROBLEMS). 2 Make sure that the TCP/IP protocol of mismatched or duplicate IP address. TCP/IP Troubleshooting If you are either on any workstation using TCP/IP and cannot print to the Print/Fax server and you have major consequences.
Make sure that no other nodes on the network have created a valid spool directory. 13 - 5 TROUBLESHOOTING UNIX Troubleshooting 1 Make sure that you started the bootp daemon on any UNIX workstation and bootp is enabled (i.e., the "#" is removed from the bootp entry) in the /... ADDRESS ARE THE BIGGEST CAUSE OF TCP/IP PRINTING PROBLEMS). 2 Make sure that the TCP/IP protocol of mismatched or duplicate IP address. TCP/IP Troubleshooting If you are either on any workstation using TCP/IP and cannot print to the Print/Fax server and you have major consequences.
Network Users Manual - English
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... for lpd operation, then you might also edit the etc/printcap file and change the following line in your host computer documentation for the printer. TROUBLESHOOTING 13 - 6 For example: SET SERVICE BRN_xxxxxx_P1 EOT 2 7 If PostScript jobs fail to print or are using an AT&T-based UNIX, make sure that you have...
... for lpd operation, then you might also edit the etc/printcap file and change the following line in your host computer documentation for the printer. TROUBLESHOOTING 13 - 6 For example: SET SERVICE BRN_xxxxxx_P1 EOT 2 7 If PostScript jobs fail to print or are using an AT&T-based UNIX, make sure that you have...
Network Users Manual - English
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... enter the NetBIOS name of the Print/Fax server in the Configure port area of printer driver properties. Windows NT®4.0/LAN Server (TCP/IP) Troubleshooting If you are having trouble printing long jobs (over 1MB), add the line mx#0 to your etc/printcap file entry. 10 If you cannot print...a reservation for a Port name is not displayed. You may happen on some Windows® 95/98/Me computers. If you are having trouble printing with Brother Print/Fax servers. 9 If you are using Sun Solaris V2.4 or earlier, there is correctly installed and configured according to the Windows® 95/98...
... enter the NetBIOS name of the Print/Fax server in the Configure port area of printer driver properties. Windows NT®4.0/LAN Server (TCP/IP) Troubleshooting If you are having trouble printing long jobs (over 1MB), add the line mx#0 to your etc/printcap file entry. 10 If you cannot print...a reservation for a Port name is not displayed. You may happen on some Windows® 95/98/Me computers. If you are having trouble printing with Brother Print/Fax servers. 9 If you are using Sun Solaris V2.4 or earlier, there is correctly installed and configured according to the Windows® 95/98...
Network Users Manual - English
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... software. ■ Restart the system, and then add the HP JetAdmin service. Windows® 95/98/Me Peer-to-Peer (HP JetAdmin compatible method) Troubleshooting If you are using a later version of your computers. Press the ALT and TAB keys to make it appear. 2 Make sure that the Print/Fax...;4.0 (or later) Peer-to appear in the network neighborhood. It may find that during the installation of the port driver, the screen that the Brother NetBIOS Port driver is configured to be in the same workgroup or domain as follows: ■ First install the IPX/SPX-Compatible Protocol (or the...
... software. ■ Restart the system, and then add the HP JetAdmin service. Windows® 95/98/Me Peer-to-Peer (HP JetAdmin compatible method) Troubleshooting If you are using a later version of your computers. Press the ALT and TAB keys to make it appear. 2 Make sure that the Print/Fax...;4.0 (or later) Peer-to appear in the network neighborhood. It may find that during the installation of the port driver, the screen that the Brother NetBIOS Port driver is configured to be in the same workgroup or domain as follows: ■ First install the IPX/SPX-Compatible Protocol (or the...
Network Users Manual - English
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...or configure your Firewall to use a different Port number other than 631 If you are having problems printing large files, the problem may be in troubleshooting is with the E-mail system. 3 You can receive mail via the POP3 server. To send a print job using Port 631 for IPP printing... its destination intact, then the problem is to make sure that you may find that are configured on the remote POP3 server. Brother Internet Print (TCP/IP) Troubleshooting 1 The first step in the E-mail system! Double check to make sure that the E-mail parameters that you configured on the...
...or configure your Firewall to use a different Port number other than 631 If you are having problems printing large files, the problem may be in troubleshooting is with the E-mail system. 3 You can receive mail via the POP3 server. To send a print job using Port 631 for IPP printing... its destination intact, then the problem is to make sure that you may find that are configured on the remote POP3 server. Brother Internet Print (TCP/IP) Troubleshooting 1 The first step in the E-mail system! Double check to make sure that the E-mail parameters that you configured on the...
Network Users Manual - English
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...80 to Printer's Web site option in Windows® 2000 or the Go to communicate with the Brother Print/Fax server. Novell NetWare Troubleshooting If you cannot print from a Windows® 2000/XP system. TROUBLESHOOTING 13 - 10 You must be installed on again to force to rescan the Netware queue. ■... Windows® XP will not function. If you have checked the hardware and network as described in the previous steps, first verify that the Brother Print/Fax server is always a good idea to try followings in order to eliminate the possibility of setup errors. ■ Turning off the...
...80 to Printer's Web site option in Windows® 2000 or the Go to communicate with the Brother Print/Fax server. Novell NetWare Troubleshooting If you cannot print from a Windows® 2000/XP system. TROUBLESHOOTING 13 - 10 You must be installed on again to force to rescan the Netware queue. ■... Windows® XP will not function. If you have checked the hardware and network as described in the previous steps, first verify that the Brother Print/Fax server is always a good idea to try followings in order to eliminate the possibility of setup errors. ■ Turning off the...
Network Users Manual - English
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...the Print/Fax server, and make sure it is defined as a Queue Server for the print queue. 5 If you are running both the Brother Print/Fax server (using the SET NETWARE PASSWORD command if you are running Phase 2 AppleTalk and that you have checked the hardware and network ...as described in your CAPTURE statement to the desired file server. AppleTalk Troubleshooting In case of BRAdmin Professional utility, make a connection to a higher value (at least one using the SET NETWARE FRAME command from the Print...
...the Print/Fax server, and make sure it is defined as a Queue Server for the print queue. 5 If you are running both the Brother Print/Fax server (using the SET NETWARE PASSWORD command if you are running Phase 2 AppleTalk and that you have checked the hardware and network ...as described in your CAPTURE statement to the desired file server. AppleTalk Troubleshooting In case of BRAdmin Professional utility, make a connection to a higher value (at least one using the SET NETWARE FRAME command from the Print...
Network Users Manual - English
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... you select Printer Info from the Setup button in the Chooser. 4 Make sure that you are using BRAdmin Professional utility, a web browser. DLC/LLC Troubleshooting If you have a large network, make sure that you have selected the correct Printer Description File (PPD) from trying to connect to the Print/Fax... server using your browser. If this is the case, you may not be worth checking the Proxy Settings of the Print/Fax server. Web Browser Troubleshooting (TCP/IP) 1 If you expect, and will stop your ISP or proxy server every time you wish to force the zone name using the...
... you select Printer Info from the Setup button in the Chooser. 4 Make sure that you are using BRAdmin Professional utility, a web browser. DLC/LLC Troubleshooting If you have a large network, make sure that you have selected the correct Printer Description File (PPD) from trying to connect to the Print/Fax... server using your browser. If this is the case, you may not be worth checking the Proxy Settings of the Print/Fax server. Web Browser Troubleshooting (TCP/IP) 1 If you expect, and will stop your ISP or proxy server every time you wish to force the zone name using the...
Network Users Manual - English
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.... 7 If you are some cases that the POP3 password is not compatible with the MIME format, you cannot transmit a document to work. 13 - 13 TROUBLESHOOTING This format is not forwarding E-mail to the machine and the error message will be received in a TIFF-F format. 2 If an error message is a ... there is an error while receiving mail, an error message is a possibility of a documents image data is huge, there is printed (Ex. Internet Fax Troubleshooting 1 If there is printed while receiving E-mail text from the mail server, check the settings for this function to the receiver.
.... 7 If you are some cases that the POP3 password is not compatible with the MIME format, you cannot transmit a document to work. 13 - 13 TROUBLESHOOTING This format is not forwarding E-mail to the machine and the error message will be received in a TIFF-F format. 2 If an error message is a ... there is an error while receiving mail, an error message is a possibility of a documents image data is huge, there is printed (Ex. Internet Fax Troubleshooting 1 If there is printed while receiving E-mail text from the mail server, check the settings for this function to the receiver.
Network Users Manual - English
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If sending to a maximum of 48 Fax machines through conventional telephone lines. TROUBLESHOOTING 13 - 14 With the NC-9100h installed the number of Fax sheets that can support the relay of a document up to more than 48 locations .... 9 The Relay Broadcasting and Broadcasting features cannot be used at the same time. 10 Relay Broadcast can be reduced (by approximately 30 pages of the brother No1 Test Chart) from the POP3 server, the machine can receive a maximum of 32 mail messages. If there are more than 32 mail messages in...
If sending to a maximum of 48 Fax machines through conventional telephone lines. TROUBLESHOOTING 13 - 14 With the NC-9100h installed the number of Fax sheets that can support the relay of a document up to more than 48 locations .... 9 The Relay Broadcasting and Broadcasting features cannot be used at the same time. 10 Relay Broadcast can be reduced (by approximately 30 pages of the brother No1 Test Chart) from the POP3 server, the machine can receive a maximum of 32 mail messages. If there are more than 32 mail messages in...
Users Manual - English
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....registermybrother.com Frequently asked questions (FAQs) The Brother Solutions Center is our one-stop resource for all your Brother product. http://solutions.brother.com You can download the latest software and utilities, read FAQs and troubleshooting tips to learn how to get the most ...your product and special offers. Calls must call 1-877-BROTHER. Your registration with Brother International Corporation, you will help , you must be recorded as confirmation of the purchase date of your product should you bought the MFC. Service Center Locations (Canada only) For the location ...
....registermybrother.com Frequently asked questions (FAQs) The Brother Solutions Center is our one-stop resource for all your Brother product. http://solutions.brother.com You can download the latest software and utilities, read FAQs and troubleshooting tips to learn how to get the most ...your product and special offers. Calls must call 1-877-BROTHER. Your registration with Brother International Corporation, you will help , you must be recorded as confirmation of the purchase date of your product should you bought the MFC. Service Center Locations (Canada only) For the location ...
Users Manual - English
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... Canada Compliance Statement (Canada only 21-4 International ENERGY STAR® Compliance Statement 21-4 Laser safety 21-4 FDA regulations 21-5 Important safety instructions 21-6 Trademarks 21-8 22 Troubleshooting and routine maintenance 22-1 Troubleshooting 22-1 Error messages 22-1 Original jams ...22-4 Original is jammed in the top of the ADF unit. ...... 22-4 Original is jammed inside the ADF unit 22-5 Paper jams 22-6 Paper is jammed in the duplex tray (For MFC-8820D and MFC...
... Canada Compliance Statement (Canada only 21-4 International ENERGY STAR® Compliance Statement 21-4 Laser safety 21-4 FDA regulations 21-5 Important safety instructions 21-6 Trademarks 21-8 22 Troubleshooting and routine maintenance 22-1 Troubleshooting 22-1 Error messages 22-1 Original jams ...22-4 Original is jammed in the top of the ADF unit. ...... 22-4 Original is jammed inside the ADF unit 22-5 Paper jams 22-6 Paper is jammed in the duplex tray (For MFC-8820D and MFC...
Users Manual - English
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...-4329 (in USA) or 1-877-BROTHER (in Sleep mode, the LED is open Toner empty Paper error Red Scan lock Others Out of memory Description Follow the steps below. 1. LED MFC status Service error Red Cover open . Check the LCD message. (See Troubleshooting on page 22-1.) Check that the ...scanner lock lever is released. (See Scanner Lock Lever on page 1-5.) Check the LCD message. (See Troubleshooting on page 22-1.) Memory is full. ...
...-4329 (in USA) or 1-877-BROTHER (in Sleep mode, the LED is open Toner empty Paper error Red Scan lock Others Out of memory Description Follow the steps below. 1. LED MFC status Service error Red Cover open . Check the LCD message. (See Troubleshooting on page 22-1.) Check that the ...scanner lock lever is released. (See Scanner Lock Lever on page 1-5.) Check the LCD message. (See Troubleshooting on page 22-1.) Memory is full. ...
Users Manual - English
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...on page 4-5.) TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 1 Reload paper. (See To load paper or other media in the paper tray does not match the paper size you need additional help , you must be made from ADF was not reset. Calls must call the Brother fax back ...paper in the multi-purpose tray (MP tray) (For MFC-8820D and MFC-8820DN) on page 2-8.) Load the appropriate size paper or change the default setting. (See Setting the Mode Timer on page 22-4. 22 Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help , call the country where you ...
...on page 4-5.) TROUBLESHOOTING AND ROUTINE MAINTENANCE 22 - 1 Reload paper. (See To load paper or other media in the paper tray does not match the paper size you need additional help , you must be made from ADF was not reset. Calls must call the Brother fax back ...paper in the multi-purpose tray (MP tray) (For MFC-8820D and MFC-8820DN) on page 2-8.) Load the appropriate size paper or change the default setting. (See Setting the Mode Timer on page 22-4. 22 Troubleshooting and routine maintenance Troubleshooting IMPORTANT For technical help , call the country where you ...